Voila Mattress Reviews

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Voila is a newcomer, looking to disrupt the market with a hybrid mattress that puts an eye on coils and also on layers. Overall, they have 11 layers to their bed, which is way different than others common three - four layer varieties. Do all those layers translate to better comfort? What do the consumers have to say?

Mattress Score

Overall Score: 9.1/10

Customer Satisfaction: 9.2/10

Price Value: 9.1/10

No Back Pain: 8.7/10

Price: $499-$1299

Trial Period: 100 Days

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Voila's Specifics

Quality of Materials

Voila's mattress is a hybrid with memory foam, Talalay latex, and pocket coils. They have three different firmness (soft, medium, and firm) that you can select. Here are the layers in detail for a medium options mattress: Their layers are a blend of gel memory foam (2.5'' in a medium option), edge support foam that wrappes around the bedding, and latex foam ('.75 in a medium option) on top.

Layer 1: There is an exterior cover (soft and thin) and a silica fire sock that will smother flames in case of a fire.

Layer 2: Two layers of gel memory foam 2.5'' in total keep things cool and provide pressure point relief and bounce.

Layer 3: .75'' latex foam provides additional response to the mattress and is durable to the pocket springs below

Layer 4: Support foam acting as a transition for the pocket coils

Layer 5: 6.25'' pocket coils provide support and response. These are wrapped in two layers of insulator padding above and below to keep them secure.

Layer 6: 1.5'' of support foams that give the mattress a base foundation.

Exterior Layer: a total 8.5'' of edge support foams wrap the mattress so that the feel is continuous through the mattress

Overall Comfort

Most experts and reviewers report that this is a comfortable mattress with a nice bounce and spinal alignment. The challenge is often picking the right softness as some customers feel regret that they chose the wrong firmness option.


Voila provides three different firmness options, which provide for one of the best varieties for a hybrid in a box.

Back Pain Relief

Based on the variety, some of these beds will definitely alleviate back pain. However, beds that are too soft or too firm can exacerbate back pain.


Because of the gel memory foam and aeration in the latex layer, this mattress should not retain heat. If you are an extremely warm sleeper, you may still experience some warmth.

Who Is It Good For?

This mattress is great for someone who wants the comfort of a hybrid mattress, is looking for the option of a firm or soft mattress, and doesn't mind taking a chance on an early company.

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Browse Voila Customer Reviews

Just love the Mattress...

Just love the Mattress. Not disappointed.

It's the first time...

It is the first time we buy this type of mattress; so, after do our research we finally decide to go with Voila brand. The plush model was the best decision we ever made.

I like this mattress.

I like this mattress. Just moved into a studio apartment and needed a mattress under a certain thickness to fit into my murphy bed unit. I grew up on spring beds and don't totally love the feel of an all memory foam bed so the voila medium hybrid fit the bill. For me it was between this and the purple mattress. Visually i love the clean lines, subtle waves of the fabric print and that there isn't much sinkage when I sit on a corner. The first month was hell to sleep on and wondered if I made the wrong decision. I am a side sleeper with mild rheumatoid arthritis, 5'3 and 112 lbs, pretty petite and oddly enough when i would go lay on the bed to sleep it felt as if something were pushing into my hip bones and i would get numbness in my arms. I figured i'd power through the adjustment period bc i had just spent the last few months on an air mattress and was pretty sure my body was out of alignment. It was crazy because sitting on the bed was comfortable but as soon as I laid down it was just too firm. We'll after about a month and daily walking on the bed in my socks, it's notably more comfortable. I honestly wish it was a little softer but I wake up feeling pretty good, no soreness of the bones, still occasionally get some numbness of the arms but other than that I'm refreshed to start the day. Sadly I can not change for the softer version bc it won't fit in my murphy bed. I will say the company has great customer service and were helpful when purchasing.

It is the PERFECT bed for anyone...

I first bought the Medium firmness model because my mattress research brought me to the conclusion that heavier sleepers such as myself experience that foam mattresses will tend to feel more softer than lighter sleepers. This, however, was not the case with Voila's medium firm mattress. The support from the high grade foam and coils on these mattresses are so fantastic that the firmness of the top of the mattress REALLY makes an impact. While I had a great sleep experience on the medium model, I felt a slight discomfort on my shoulder when sleeping on my side. So I decided to request a return on my medium model and purchase the plush. Hands down-- the EASIEST customer service experience I've had on a large purchase. Voila customer support was extremely professional, kind and honest. I was so pleased that I decided to go with Voila as the mattress company to do business with. And let me say, getting the plush model was the best decision I ever made. It is the PERFECT bed for anyone. Soft yet extremely supportive. The plush model has changed my life. I can sleep in complete comfort not just because of the level of comfort but as an Arizonan, the heat circulation features of this mattress are unmatched.

I adore my Voila mattress!

I Adore my Voila mattress. As I have gotten older and acquired a few aches and pains, my 6 year old 'firm' mattress was waking me up due to pressure points when I slept in my preferred side position, even with a 2'' thick memory foam topper. After doing some research on a good mattress review site, I found that lighter weight sleepers (even my 140 pounds qualified) don't sink in very deep, and can benefit from a softer mattress, as long as it is supportive. I visited a mattress store and trailed their (very expensive) version of a soft hybrid mattress and liked it well enough to chance ordering the Voila Queen Soft. I LOVE IT....very relaxing at the end of the day, great bounce, no 'stuck' feeling, and works just fine for 'partnered activities.' I highly recommend this bed.

Just buy it...

Just buy it, thank me later.

Great choice!

We recently moved to another state and promised our son a new bed at our new home. We decided on Voila and it was a great choice. He absolutely loves his new mattress. Couldn't have asked for better service, delivery and product. Thanks!

I love this mattress so far!

I love this mattress so far! Would give 5 stars but that would be for a product I've had for years that's remained reliable. I love a firm mattress & this doesn't disappoint, if you don't, definitely get the softer one. Unpacking was piece of cake & love I could do it myself.

Overall pretty satisfied

Wasn't sure what to buy and saw a review of Voila on MattressInsiders. Decided to give their plush version a shot because I am a side sleeper. Overall, no real complaints but I feel like maybe there was something better out there. I sleep through the night most of the time but occassionally toss and turn. Oh well - I hope this helps someone.

Voila mattress proved me wrong

For a while now, I have been having trouble getting comfortable in my bed--lots of tossing and turning, leg aches, back soreness, waking up frequently during the night, etc. A neighbor of mine recently purchased a Voila mattress and suggested that I take a look at the Voila products. My husband and I did some research on beds and decided to purchase the Plush Voila mattress. We slept on our new mattress last night, and it was really comfortable for both of us. The difference was amazing. I had thought, 'Oh, my old mattress isn't that bad,' but our new Voila mattress proved me wrong. We are so happy we purchased our Voila bed, and we highly recommend it to anyone in the market for a new mattress.

Love everything about Voila

Love everything about Voila!! The mattress, the delivery/packaging, their customer service, the company, the people, the price point, firmness options…!

Quality Mattress on a Budget

I bought this mattress after seeing a Sleepopolis review on it. I was originally looking at getting a Tempur-Flex Supreme, which they claimed this was very similar to. Well, it wasn't; this mattress is firmer than the Tempur, but I'm hoping the foam softens some over time. I will say that even though it's firmer than I originally wanted, it only took 2 weeks to get used to the change. The new foam smell went away after 2 days. Before I would wake up 2-4 times in the middle of the night and wake up with a sore back in the morning. Now I sleep like a rock. My girlfriend and I don't wake each other up anymore when either of us moves. I've been recommending it to all my friends because you can get the mattress and a decent platform bed frame all for under $1000. Shipping was fast; I ordered Monday and received it Thursday. I would recommend that you put on a sheet before setting anything else on it because the cover likes to grab fabric.

Soft is too Firm for me

I ordered the 'soft' mattress and it is VERY firm. After extensive research and foam density comparisons I bought this mattress because it had a better warranty than the in store mattress that we liked with nearly the same specs. However, upon arrival this mattress is MUCH firmer than both the site and the reviews had led me to believe. I weigh 180 lbs and only get 1/4-1/2'' compression when lying down which doesn't even fully conform to the small of my back. The mattress firmness is about a 6-7/10 compared to everything else I have tried, not the '3' that the mattress reviews tell you. The quality of the mattress seems nice and there have been no hassles with the ordering process which is why I gave it 3 stars, but after the required 30 day trial I will have to return mine.

best mattress I have EVER slept on

No joke Voila is the best mattress I have EVER slept on!!! I had another competitor's boxed mattress before my Voila and there is no comparison. I travel a lot for work too and I can't wait to get back home to slumber upon my own personal cloud! Thank you Voila!!!!!

I love that it is a hybrid

This has been the easiest mattress buying experience ever. No pushy salesman or going into a store to lie on a bunch of different mattresses. It arrived at the door one day, then we unrolled it, opened it up and done. I love that it is a hybrid of memory foam, latex, and pocket coils. We replaced my daughter's old saggy memory foam only mattress and she has loved it.

Smooth delivery, easy set up

I have researched extensively on the kind of mattress we were ready to purchase. My decision was a hybrid . Glad I waited for this newer innovative option-because its the best of both worlds. Business on the bottom-Party on the top!. I consulted customer service because I wasn't sure the 'soft' option would be supportive enough for my large husband, but it has proven to be great. Smooth delivery, easy set up, and a very well made product that is affordable for a high quality mattress. So happy to have a fantastic choice for a good night sleep for both of us! (P.S. The soft is on the firm side) We really got a winner!!

Go buy one now!

Purchasing a new mattress is one that I take seriously. I mean, you spend about half of your life -- a quarter for overachievers --- in your bed. After researching and getting referrals from friends we settled on Voila. Wow!! We made the right decision. First of all, we didn't have to borrow a truck to get the thing to our house. It showed up in a box at our doorstep. We quickly carried it upstairs and popped open the bag. We were laying on our mattress within a short time. The best part is that we have slept like babies ever since we got it. Go buy one now!

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