Voila Mattress Reviews

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Voila is aiming to disrupt the mattress-in-a-box market with its luxurious hybrid mattress that puts an emphasis in lots of comfort layers to melt away pressure points and also superior pocket coils. Overall, they have 11 layers to their bed, which is way different than most others in the mattress-in-a-box space. Do all those layers translate to better comfort? Take a look at the details to learn if this mattress is right for you!

Mattress Score

Overall Score: 9.1/10

Customer Satisfaction: 9.2/10

Price Value: 9.1/10

No Back Pain: 8.7/10

Price: $499-$1299

Trial Period: 100 Days

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Voila's Specifics

Quality of Materials

Voila's mattress is a hybrid with memory foam, Talalay latex, and pocket coils. They have three different firmness (soft, medium, and firm) that you can select. Here are the layers in detail for a medium options mattress: Their layers are a blend of gel memory foam (2.5'' in a medium option), edge support foam that wrappes around the bedding, and latex foam ('.75 in a medium option) on top. Here are the details:

Layer 1: There is an exterior cover (soft and thin) and a silica fire sock that will smother flames in case of a fire.

Layer 2: Two layers of gel memory foam 2.5'' in total keep things cool and provide pressure point relief and a subtle bounce.

Layer 3: .75'' latex foam provides additional response to the mattress and is durable to the pocket springs below.

Layer 4: Support foam acting as a transition for the pocket coils give additional support.

Layer 5: 6.25'' pocket coils provide support and response. These are wrapped in two layers of insulator padding above and below to keep them secure.

Layer 6: 1.5'' of support foams that give the mattress a base foundation and lasting durability.

Exterior Layer: a total 8.5'' of edge support foams wrap the mattress so that the feel is continuous through the mattress.

Overall Comfort

Most experts and reviewers report that this is a comfortable mattress with a nice bounce and spinal alignment. The challenge is often picking the right softness as some customers feel regret that they chose the wrong firmness option.


Voila provides three different firmness options, which is a great variety and most sleepers find what they are looking for.

Back Pain Relief

Based on the variety, some of these beds will definitely alleviate back pain based on your sleeping position and body-size. However, beds that are too soft or too firm can exacerbate back pain in some cases.


Because of the gel memory foam and aeration in the latex layer, this mattress should not retain heat. If you are an extremely warm sleeper, you may still experience some warmth.

Who Is It Good For?

This mattress is great for someone who wants the comfort of a hybrid mattress but for a lower price than the big mattress retailers and is looking for the option of a firm or soft mattress.

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Browse Voila Customer Reviews

Premium Mattress

Voila has really created a premium style mattress that's well worth the price. Instead of going to a local store to find a mattress with coils and memory foam we found Voila. We selected the plush style and are very happy with the softness and durability of the bed. We will be looking at Voila again when we need to replace another bed at our home.

Soft but firm, cool but cozy, Voila! Our new favorite mattress!

My wife and I have couldn't be happier with our Voila mattress purchase! Delivery was timely and easy to track. The mattress was a lot of fun to open, we couldn't get the six year old to stop giggling at the insta-inflate! The mattress has a great look, with the patterned top and the wavy sides. But most importantly, it's super comfortable! We are both on the larger side, and the medium is perfect. I also love that it has great edge support for sitting, unlike many other box brand mattresses. Soft but firm, cool but cozy, Voila! Our new favorite mattress!

Love this mattress!

This mattress offers both firm support and the perfect amount of cushioning on top. We got the plush mattress and we love it. I was worried that it might not be firm enough but it offers great support! I love having a little extra memory foam on top, it makes it easier on aching joints. The mattress is also really pretty with a quilted white top. We are super happy with out Voila mattress!

Excellent mattress!

I ordered my Voila mattress on a Saturday evening and it arrived on Wednesday morning! The mattress arrived early on the 3rd business day just as promised. Fast! The online order process was really simple and the website is easy to navigate. I originally thought about ordering the medium firm mattress, but my husband talked me into the plush. We are very pleased with it! The mattress is still very firm and sturdy, but with just the right amount of cushioning on top. (Great for my stiff joints). When we put the mattress on our bed I was pleased with how pretty is it! The top has a white quilted pattern that looks really nice.We are super happy with our Voila mattress! Lisa L Utah

I tried a few boxed mattresses, this is the one I kept.

I tried Casper, and another brand that also got high marks in a review. Voila is the one I kept (medium firmness) because it was the really comfortable. I purchased about 6 months ago, and still genuinely happy with it. It's soft on the top layer, and really gets rid of pressure points. On the Casper my arms were falling asleep and getting numb. The other one I tried, was way too soft and misaligned my spine. Even thought it was so "soft", I still had pressure points on it somehow. I felt sunk into a poor posture as I slept, and rolled into the center - it was horrible. The Voila, while soft and pressure relieving on the top layer, has great support. It's really a perfect balance. When I purchased, Voila was kind new to the game. I don't know if they've got more recognition since then, but I'm writing this for some reason at 2am because I just really like this mattress lol. The only down side, I really wish there was a way to change to covers on it. I have a mattress protector, but I'd still like to change the cover once a year. Maybe my impression, but it just looks yellowish compared to bright white sheets. But, perhaps not that white to begin with I can't remember. Overall pretty minor issue. And yea, it's heavy. I solo carried it up 2 flights of stairs. You probably would like 2-3 people for the job though. And yea, it is so comfortable. Part of the reason I'm writing this, is so Voila stays alive and if I ever need replacing or adding another mattress I know where to go.

Sleep Number NO MORE!

We've had this bed a few weeks and so far it has been great. We set it up in our living room so we could be sure it was going to be the right fit and left our Sleep Number bed in place. One night we switched back to the Sleep Number bed and my husband said "NO MORE!!" We both woke up hurting. My only complaint is the company who delivered it. They would not bring it up my drive way and my husband had to go and pick it up in his truck. The man would not even come help him get it in the house! So much for good customer service from R and L Carriers in Birmingham, AL!

best I've ever slept on

My Voila Mattress is the BEST purchase my husband and I have ever made. Not only is their customer service incredible- they made sure our mattress arrived at the house that we were moving to (across the country) the exact same day we moved in- but also the mattress is the best I've ever slept on. The Voila mattress is not just a chunk of foam like all other bed-in-a-box mattresses out there. The Voila mattress has springs that give support, while still offering you a choice in firmness (plush, medium, or firm). Honestly, I will never sleep on another mattress ever again. It is really that amazing!

Voila mattress proved me wrong

For a while now, I have been having trouble getting comfortable in my bed--lots of tossing and turning, leg aches, back soreness, waking up frequently during the night, etc. A neighbor of mine recently purchased a Voila mattress and suggested that I take a look at the Voila products. My husband and I did some research on beds and decided to purchase the Plush Voila mattress. We slept on our new mattress last night, and it was really comfortable for both of us. The difference was amazing. I had thought, "Oh, my old mattress isn't that bad," but our new Voila mattress proved me wrong. We are so happy we purchased our Voila bed, and we highly recommend it to anyone in the market for a new mattress.

Love everything about Voila

Love everything about Voila!! The mattress, the delivery/packaging, their customer service, the company, the people, the price point, firmness options…!

Quality Mattress on a Budget

I bought this mattress after seeing a Sleepopolis review on it. I was originally looking at getting a Tempur-Flex Supreme, which they claimed this was very similar to. Well, it wasn't; this mattress is firmer than the Tempur, but I'm hoping the foam softens some over time. I will say that even though it's firmer than I originally wanted, it only took 2 weeks to get used to the change. The new foam smell went away after 2 days. Before I would wake up 2-4 times in the middle of the night and wake up with a sore back in the morning. Now I sleep like a rock. My girlfriend and I don't wake each other up anymore when either of us moves. I've been recommending it to all my friends because you can get the mattress and a decent platform bed frame all for under $1000. Shipping was fast; I ordered Monday and received it Thursday. I would recommend that you put on a sheet before setting anything else on it because the cover likes to grab fabric.

Soft is too Firm for me

I ordered the 'soft' mattress and it is VERY firm. After extensive research and foam density comparisons I bought this mattress because it had a better warranty than the in store mattress that we liked with nearly the same specs. However, upon arrival this mattress is MUCH firmer than both the site and the reviews had led me to believe. I weigh 180 lbs and only get 1/4-1/2" compression when lying down which doesn't even fully conform to the small of my back. The mattress firmness is about a 6-7/10 compared to everything else I have tried, not the '3' that the mattress reviews tell you. The quality of the mattress seems nice and there have been no hassles with the ordering process which is why I gave it 3 stars, but after the required 30 day trial I will have to return mine.

best mattress I have EVER slept on

No joke Voila is the best mattress I have EVER slept on!!! I had another competitor's boxed mattress before my Voila and there is no comparison. I travel a lot for work too and I can't wait to get back home to slumber upon my own personal cloud! Thank you Voila!!!!!

I love that it is a hybrid

This has been the easiest mattress buying experience ever. No pushy salesman or going into a store to lie on a bunch of different mattresses. It arrived at the door one day, then we unrolled it, opened it up and done. I love that it is a hybrid of memory foam, latex, and pocket coils. We replaced my daughter's old saggy memory foam only mattress and she has loved it.

Smooth delivery, easy set up

I have researched extensively on the kind of mattress we were ready to purchase. My decision was a hybrid . Glad I waited for this newer innovative option-because its the best of both worlds. Business on the bottom-Party on the top!. I consulted customer service because I wasn't sure the "soft " option would be supportive enough for my large husband, but it has proven to be great. Smooth delivery, easy set up, and a very well made product that is affordable for a high quality mattress. So happy to have a fantastic choice for a good night sleep for both of us! (P.S. The soft is on the firm side) We really got a winner!!

Go buy one now!

Purchasing a new mattress is one that I take seriously. I mean, you spend about half of your life -- a quarter for overachievers 🙂 --- in your bed. After researching and getting referrals from friends we settled on Voila. Wow!! We made the right decision. First of all, we didn't have to borrow a truck to get the thing to our house. It showed up in a box at our doorstep. We quickly carried it upstairs and popped open the bag. We were laying on our mattress within a short time. The best part is that we have slept like babies ever since we got it. Go buy one now!

Mattress is one of a kind

Voila is an awesome brand with a great message. The mattress is one of a kind and you will feel the different the second you lay down on it. They are unlike any other hybrid mattress on the market and have been designed for many different levels of comfort. Look no further than Voila for you next mattress purchase!

I love these things

We built a new home last year and one of the last things we thought about were mattresses. After finally spending all that money on a nice new home I found myself disgusted at what I now had to spend for nice mattresses. Not sure where along the way in life mattresses started costing your first born child, but they did! I was fortunate enough to hear about Voila Mattress from a friend and I was very skeptical about the quality when I was told they would come in a box, that the price was 2-3 times LESS than the quality mattresses I was looking at, and frankly I just did not believe it. I am so glad I took the gamble though. We got 3 of them and we love them. These mattresses are awesome. My kids can jump all over them, they can sleep like babies (they are not babies now) and I have nothing but positive things to say about them. I am not a sleep scientist so I cannot get into all the nitty gritty details about that, but can simply tell you I love these things.

I wish I found them sooner

Buying a mattress that comes to your door in a box is the way to go! Voila’s quality rivals the top-end store brands, the customer experience is awesome and they stand behind their product. I wish I found them sooner, but glad I did! So long, sleep number.

best in the mattress biz

Hands down the best in the mattress biz.. I'd rate the mattress we purchased 6 stars out of 5 if it were possible. Also, the people at Voila don't come any better, love this place.

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