[v1 Pillow Top Queen] Heavy To Flip
Weight. Really heavy to flip
[v1 Pillow Top Queen] Support is wonderful
The support is wonderful. Both my husband and I have bad backs, so good support is very important. Thank you
[v1 Gel Top Queen] Wouldn't Change A Thing
I wouldn't change anything.
[v3 Firm Queen] Bought for our son-- he now has the best bed in the house!
We bought this mattress for our son and now we say he has the best bed in the house
[v3 Gel Foam Queen] Thank you for the best nights sleep
Just thanks for the best night sleep I have had in years, should have changed sooner.
[v3 Gel Foam Queen] Mattress matches my body
Mattress matches my body. Make Handles on sides to help rotate, move.
[v3 Pillow Top Queen] Can the Pillow Top be more Squishy?
WIsh the pillow top was a little more 'squishy' like the Sterns and Foster we used to have.
[v3 Pillow Top Queen] Right amount of firmness
Right amount of firmness. The box spring didn't fit down my stairs. Maybe ask customers about where the mattress is going so a split box spring can be recommended
[v3 Pillow Top Queen] Right amount of firmness
Right amount of firmness. The box spring didn't fit down my stairs. Maybe ask customers about where the mattress is going so a split box spring can be recommended
[v3 Plush Queen] Falling asleep is a now a dream!
Easier falling asleep and staying asleep
[v3 Plush Queen] Insomnia is getting better
My insomnia started to get better. It is generally super comfortable to sleep on. I still am a habitual stomach sleeper, but it is easier to sleep on my side now. Good night!
[v5 Firm Queen] No more rolling in to my hubby!
Perfect firmness. Not rolling into hubby (I mean, I love him, but...)! Pretty heavy (kinda hard to put on the fitted sheet). Great customer service!
[v5 Firm Queen] Thanks for making a great product
good things happen to good people, thanks again for making a great product
[v5 Gel Foam Queen] Best Mattress I've ever owned.
I purchased this mattress over 2 years ago now and it is still as comfortable as the day I bought it. I really love my Verlo! I looked at the competition and didn't feel comfortable spending the money on something I didn't know. I have only had Verlo mattresses in my lifetime and refuse to get anything besides. I am currently looking to see if the V7 or the V9 would be the next upgrade for me, since I am thinking about using my current for my spare room.
[v5 Gel Foam Queen] Worth the money
The mattress was worth the money. We fall asleep quicker and I am waking up pain free. I'd go as far as saying it's therapeutic. We purchased a memory/gel foam mattress and I'm a little concerned it might be too warm in summer.
[v5 Pillow Top Queen] Mattress is too Firm
Feel mattress is too hard for my back. Make it softer for my back
[v5 Pillow Top Queen] Most comfortable
This is the most comfortable bed I've ever slept on!!
[v5 Pillow Top Queen] Mattress is perfect
The mattress is perfect. We've gone from restless sleeping to hours of deep, peaceful sleep- and no more aches! Thanks! For the first time in ten years we don't want to get out of bed in the morning!
[v5 Pillow Top Queen] First night a bit rough, but I love my bed!
The first night was a little rough because it was so new but I love my bed! I think I would have spent more on a higher V series but I am satisfied with what I have. Thanks for a great nights sleep!
[v5 Pillow Top Queen] No more sore backs.
Both of our back's are not sore anymore like they were on our old mattress. I notice I'm less tired in the mornings due to not tossing and turning all night which is great! Very satisfied with our purchase and would return for all of our mattress needs :)
[v7 Gel Foam Queen] Great Mattress
It's a great mattress and we love it
[v7 Gel Foam Queen] Foam Offgassing?
It is taking quite a long time for the new smell it dissipate
[v7 Pillow Top Queen] No more tossing and turning
I don't toss & turn anymore and my back & neck don't hurt anymore! It's hard to find quality affordable sheets that fit well.
[v7 Pillow Top Queen] Don't wake up achy.
Don't wake up achy. Keep up the great work. You definitely have a wonderful product!
[v7 Pillow Top Queen] LOVE, LOVE our new bed!
LOVE, LOVE our new bed!! Restful sleep! No more waking up with a sore back or shoulder anymore! Thank you!!!!
[v7 Pillow Top Queen] Thank you for a good nights sleep
Thank you for a good nights sleep
[v7 Pillow Top Queen] Less back pain, more energy
Less back pain on the morning and more energy. Soften up the over all mattress....more 'cloud like'.
[v7 Plush Queen] I sleep so much better
I sleep so much better on my Verlo mattress than I did on my old mattress. I get deep, relaxing sleep that has been very beneficial to me. I am worried about the handles sewn in to the sides of the mattress. The mattress is fairly heavy, so moving it puts a lot of force on the handles. I try not to put too much force on them because I am afraid of ripping them.
[v7 Plush Queen] My back no longer hurts!
My Back does not hurt any more. I'd like it to be self-rotating. Let me know when you figure out how to do that. :)
[v7 Plush Queen] Worst part is getting off of it in the morning!
The worst part of this mattress is getting off of it in the morning simply because I do not want to! It's amazing. The edge support is not outstanding.
[v7 Plush Queen] Should have bought one sooner!!!!
Should have bought one sooner!!!!
[v7 Plush Queen] No more shoulder pain
No more shoulder pain. It must have been a pressure point on the old mattress.
[v7 Plush Queen] Pillow top is too soft
The pillow top is just a little soft for me.
[v7 Pillow Top King] Great Combo - Soft and Comfry
Great combination of being firm but soft and comfy.
[v7 Pillow Top King] Worth the money
Would like it for less than $1,000, but it is worth it.
[v7 Pillow Top King] So comfortable!
So comfortable! Very satisfied
[v7 Pillow Top King] I love it
Nothing, I love it...never slept better
[v7 Plush King] Help our bed is too firm!
Bed is too firm. We will need to make it softer (more plush)
[v7 Plush King] Made a world of difference
The new Verlo bed has made a world of difference. Both are sleeping much better.
[v7 Plush King] Wonderful bed!
wonderful bed! It does take a while to get used to the height of the bed but I feel like a princess climbing into my bed. the height is an issue for my husband since he is short. Other than that, wonderful sleeping
[v7 Plush King] Fantastic customer service!
Well after the comfort adjustment now the mattress feels just right. You guys have a fantastic customer service dept.
[v9 Hybrid Queen] I love our new mattress
I love our new mattress. It's so luxurious and perfect. The downside is, I can't sleep at all now when I'm traveling, haha. It is huge. It's bulky, it's hard to move, especially considering that you're supposed to rotate these things every few months.
[v9 Pillow Top Queen] Sides not as firm as I want
the sides are not as firm as I thought they would be when sitting on the edge.
[v9 Pillow Top Queen] Support is excellent
The support is excellent, I don't wake up when my husband comes to bed, it's wonderful. I was leery about spending so much money (I got the V9), but after staying at a hotel while out of town for a few days, I realized how worth it my new bed was.
[v9 Plush Queen] Sleeping better on my side and back
Sleeping better on my side and back. At times I miss the firmness of old mattress and being able to sit at edge of bed without sinking in or feeling like the mattress collapses somewhat
[v9 Plush Queen] Absolutely Love It!
Fabulous! Absolutely love it
[v9 Plush Queen] I feel like a new person
I sleep so much better and I feel like a new person! I will never get anything less than a Verlo here on out
[v9 Plush Queen] We love it!
very comfortable and supportive, we love it!
[v11 Pillow Top Queen] Love this mattress
This mattress was for our young son who wants us to stay in his room till he falls asleep and when I would fall asleep too prior to this mattress, I always woke up in a few hours with a backache. With this new mattress I sometimes don't wake up at all to go into my own verlo bed!
Terrible
Worst experience in our lives as far as buying a bed and shortly after having major issues with the bed.Took it in for an adjustment and they keep the bed so your left with nothing to sleep on until the process is completed. I had to see a chiropractor after sleeping on there bed. He told me it was the bed. My husband and I took his advise and purchased a sleep number bed. No more chiropractor. I contact Verlo to attempt to get a partial refund for the mattress we did not even have 8 months and they refused. I contacted the BBB and they still would not make things right. Recommendation STAY FAR AWAY FROM VERLO. Never again would we even step foot in there store. The worst bed business we have ever been involved with!!!
Never buy a Verlo Mattress--they don't stand behind the warranty
We have purchased 3 Verlo mattresses and never will buy another one. Six years ago, we bought an expensive 2 sided mattress. The mattress has basically hollowed out, no springs in the middle. When you sit in the middle of the mattress, it forms a "V" that is more than 6" high on each side of you. Back pain extreme if you sleep on it. There is so little support that to even out the bed at night, you need to put a pillow in the middle to compensate for the lack of springs. When contacted, Verlo took 2 weeks to come out. They did not measure the mattress implosion with a person on it, even though the guys they sent out to measure said "Whoa!!!" when they saw it. They measured it only by sight with no weight on it, and reported it was fine, this was just a "comfort" issue. Then they refused service due to some mild staining on the mattress cover. The staining is normal wear and tear. This is despite purchasing their extremely expensive mattress cover. So we are replacing it with a mattress that costs 30% the price and in our experience wears much better. So, don't buy a Verlo unless you don't care about the comfort guarantee.
I was cheated by Verlo
My family and I bought many mattresses in the past and was happy with the comfort. However, I paid $1,300 for the last mattress, and it was a dud. I called headquarter and they sent someone over who can see that the mattress had a few inches of indentation where my head was, the middle part of the mattress sank in and one side of the mattress was a few inches than the other. After sending someone to look at the mattress, a representative named Mary P., agreed to sent me a replacement mattress. However, the person who was supposed to sent it, Jamal, kept forgetting about it. I must have called him numerous times with him saying he needed to check with Mary because he forgot which one to send. In time, Covid happened and a new person who took over was really snarly. First she said she might consider sending a replacement mattress but I would have to pay an estimate $1,000 for shipping. Why would I pay $1,000 for shipping another mattress that may be a dud? She needs to prove to me that they don't produce bad mattresses anymore. Then she called me back and said I had 48 hours, take it or leave it, to get a mattress topper. She was very rude. I decided to take it because I realized that their warranty don't amount to anything. After many years of buying mattresses from them, they can't stand behind their words. We will never buy another mattress from them again.
Evaluating Pillows that led to a Purchase
Today (7/15) my wife and I went pillow shopping. Verlo was first on the list, followed by another furniture store down the road, as well as some big box retailers. When we walked into the Delafield WI store, the manager on duty (Nick) was polite, friendly and quick to answer our questions about the available pillow options. After reviewing the six-ish options on display, we decided to buy one each of two different versions. We were happy to receive a 20% discount on the total. I endorse both the Verlo brand and Nick as the Verlo representative for the Delafield WI area.
Never Again
We Bought A Mattress And A Headboard And Footboard. We Recieved The Mattress But It Took Us 2 Months To Recieve The Head And Foot Board. We Made Multiple Calls To Verlo And Got The Run Around Each Time And They Were Very Rude To Us. I Would Recommend To Everone I Know To Stay Away From Verlo And Purchase Elsewhere
Great product and service.
Rod FWe purchased a V11 in 2021 and have been extremely happy with it. The foundation has something like 1000 covered coil springs and the topper is separate so it's very easy to rotate and flip. Recently the zipper on the topper separated. Verlo can out promptly and fixed the problem without having to take the topper. GREAT service and thanks to Isaac and Brice. FYI this site states there is no trial period with a Verlo Mattress. In fact, that is not exactly correct. They will adjust the firmness of the mattress for free anytime in the first year. We never did that; the mattress was perfect from day 1. Highly recommend this product.
Excellent service
Gregory UGreat staff
NEVER AGAIN
Karen PWe Bought A Mattress And A Headboard And Footboard. We Recieved The Mattress But It Took Us 2 Months To Recieve The Head And Foot Board. We Made Multiple Calls To Verlo And Got The Run Around Each Time And They Were Very Rude To Us. I Would Recommend To Everone I Know To Stay Away From Verlo And Purchase Elsewhere