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Relyon makes a variety of luxury and budget mattresses that are sold online and across retailers in the UK and Europe. They have mostly pocket sprung mattresses to choose from with both synthetic and all natural fillings, like cashmere. Their mattresses get high marks from customers for initial comfort, but there were some durability concerns.
Vispring, formerly Vi Spring or Vi-Spring, is a luxury bed founded in 1901 and operating in London, England. It offers luxury materials and a line of hybrids and innerspring mattresses with all natural ingredients such as horsetail, wool, alpaca, cashmere, and silk. Sold across Europe and North America, Vispring gets mixed feedback from customers despite their high end materials, which is due to some customers experiencing durability issues and some expecting more comfort for the money.
Based on our aggregated reviews and our scoring method, we recommend Relyon in this match up!
See Our Full Review of Relyon
Getting to the bottom of customer satisfaction is painstaking for the average shopper, especially with brands cleaning their online reputation. That said, overall, these mattresses are reviewed well by sleepers. However, there were some folks that didn't feel the same way about the feel. so look at the specifics below to make sure that this mattress will work for you!
These mattresses can be described as supportive for most, which means the support layers of the mattress help align the spine and work together with the softer comfort layers above. That said, there are a few customers that have complaints, so make sure to check out whether your purchase pick is right for your sleeping position and body type.
Overall, these mattresses are reported as having good edge support, which means most sleepers don't notice a dip while rolling towards the edge or sitting on the side of the bed.
Bowling Ball & Density Tests
In density and bowling ball tests that measure even support throughout the mattress, these mattresses have similar firmness levels and therefore even support throughout. That said, some reviewers complained about support issues over a long horison, so make sure to look at customer feedback before buying.
We all want to find a great mattress that offers good durability and lasts forever, but that is sometimes easier said than done. That said, data from customers and materials used can be a good path. These mattresses are durable and will should last longer than average for most sleepers, but some who are heavier may find them less durable.
Online reviews are a great resource to discovering if a product will work for you. Overall, these mattresses have high ratings from customers, but there are some that didn't feel as comfortable. Take a look at the reviews and specifics below to learn if these mattresses will work for you.
Based on the reviews, these mattresses have above average supportiveness, which is refreshing for those that need a mattress to align the spine. However, there are some reviewers that describe a lack of support for their bodies, so make sure to figure out if the firmness and overall specifications are for you.
Edge support is a mesaure of the supportiveness along the sides of the mattress. These mattresses do a fine job, but some may exerience some dipping along the sides.
Mattresses that are durable will stay cozy at least 7 - 12 years based on the materials. Generally speaking, foam mattresses will have a lower baseline of durability, while coil mattresses will last longer if they are high quality. That said, mattresses without good durability or that are not prepared for larger sleepers can start sagging on a much shorter horizon. Customers give mixed reviews to these mattresses. Some have had complaints, but others have found comfortable sleep.
Bit on the heavy side, but a good solid/supportive feeling and no "real" complaints though towards the edge of the mattress the support doesn`t exist and it`s a slippery slope off!View More Reviews
Comfortable, memory foam topped, mattress with pocket springs. Makes a real difference to our sleep comfort compared to our 9 years old memory foam mattress. Not too firm but firm enough (for us) although noticeably less firm right at the edge of the mattress (which is where I like to sleep). I`ve learned to sleep a bit further towards the middle as a result of this - no real issue though. The wife suffers with a bad back and although this hasn`t cured it she says that she wakes up more refr
Well so much for the Which magazine `best buy`. If this is the best then I`ll forget the rest. The wife keeps rolling off the edge and it has made her back worse she said. You will need deeper sheets too so all my others have to be thrown out. The mattress before this I just took to the tip after it was replaced once due to faulty springs, it was still under guarantee but I couldn`t be bothered. Think I will try a Hypnos one next time as they seem quite comfy in Premier Inn! Service and delivery
Mattress replaced a 10 year old Tempur mattress. So far we certainly seem to be getting better quality sleep on the new mattress. Good service from Mattressman for both pricing and delivery.
comfortable, supportive mattress, not ordered mattress online before, but after doing a bit of homework decided to order this mattress, very pleased at price, service. Would recommend, thanks mattressman.
Plain and simple they provided the requested product and delivered quickly - team called and checked I was in. Quality product, good price, quick delivery- that`s what` it`s all about , great company and service well done mattress!
I love my new mattress, it’s so comfortable and I’ve been having the best nights sleep since it arrived. I would definitely recommend to family and friends.
The mattress is extremely comfortable, we have only had it for a few weeks so must reserve judgement on its lifespan. The sales staff were very helpful with no "pushiness", there was a very comprehensive choice in the store and the mattress was delivered exactly when promised. I would have no hesitation in recommending Mattressman.
Very comfortable mattress with excellent price and service from Mattressman in Lowestoft. Cannot fault product or store.
This is the most comfortable mattress I have ever owned, getting into bed every night is an absolute pleasure.
My nights are now full of dreams... Thanks to my amazing mattress. Excellent service thankyou mattress man.
Lovely mattress, especially for the price. Good for my sons bad back. A good nights sleep
The only problem is the smell, it has taken longer to go than expected
Very good mattress
It is very comfortable I m very happy with this mattress
very comfortable and nagging back ache is going.
First saw this mattress online and visited the Rotherham branch to view it. It’s been over 6 months, the mattress has been lovely. Definitely firmer than any other mattress we have seen. Comfortable to sleep on. Can be turned and rotated. Mattressman delivered it upstairs and unpacked it. Removed old mattress for £20.
Outstanding super firm mattress, exactly as described, don`t forget to get the extra deep fitted sheets and it`s really heavy. Oh so comfortable.
Provides very good support for problem backs like mine.
Really fantastic mattress!
Very firm! Just like I like it!
This mattress is beautiful, very luxurious but very very firm. It weighs a tonne and is made of sturdy stuff. Sadly mine was delivered with some dirty marks on it so ask your product to be double wrapped and delivered by a van driver who doesn`t roll items off the van! Seriously.
This is the best mattress I`ve ever had. Most of the time when I ordered an extra firm mattress, they were always too soft for extra firm. Not this one, this is really firm and so comfortable to sleep on. If you like it very firm, I would recommend this mattress.
Comfortable, firm mattress. Good price and speedy efficient delivery. Appreciated regular text updates from the driver.
If you are thinking is it worth the money to buy a good mattress.... the answer is YES. I absolutely love this it is really comfortable and suitable for heavier people too. We also purchased a divan bed which I think suits it well although it can be used on slatted bases too.
This mattress is lovely and firm. Since sleeping on it I have had no issues with my back which my old mattress was starting to aggravate. Would highly recommend it.
Fantastic mattress, we looked around for a super firm mattress and this one is superb. Our back issues have subdued and it`s hard work making the effort to leave bed in the morning now!!
Best mattress I`ve had. Both firm and supportive. Great night`s sleep. BTW I weigh 18 stone so smaller people might want a less firm version.
Fantastic mattress, very firm but supportive as well. Well worth buying
Initially great, but does need to be flipped often if you sleep on the edge of the mattress or just in one particular spot
Very very firm and good quality mattress. Unfornutity, this mattress was too high for my small bedroom, had to return it. And the costumer service was good and quick money back. Thanks a lot
Really pleased with this mattress - extra firm and supportive
Excellent, speedy service. Helpful, peasant delivery men who arrived at the expected time. Sleeping well on a very comfortable mattress.!
Excellent bed delivered when they said it would
Excellent mattress and excellent service from Mattressman, we will be buying another one.
This is a top quality mattress which is very firm and heavy. (So remember this if your moving this upstairs alone.) The online ordering was easy and simple. Ordered on Friday night delivered at 10am on the Monday. Highly recommended!!
Superb mattress, very firm as expected, has certainly helped my bad back
Not quite such a good quality as the one it replaced but still fineView More Reviews
Really disappointed with this mattress and the level of customer care received. We initially noted a strong 'sheepy' odour coming from our newly acquired Vi Spring mattress which permeated our bedroom. We complained to JL who told us to air it. We stripped the mattress and aired the sheets each day for nearly a month but no difference to the smell was made. JL then replaced the mattress but the replacement is only marginally better than the original. Again, we aired it every day for the best part of a month, but the smell still persists. Vi Spring then sent an assessor out to look at the mattress, which is apparently not faulty. We have complained to JL again and are now awaiting another assessor. I get the distinct impression we are just being fobbed off and have ultimately made a very expensive and rather smelly mistake. :(
After visiting the store first I thought I had picked the ideal mattress for us. I couldn't see it on line but thought I was choosing a better one. It is comfortable and we sleep well on it but are concerned it's not firm round the edges. When you sit on the bed the rim collapses right down and does not feel like something a quality bed should do.
I am delighted with this mattress, quite delighted – easily the most comfortable bed I've ever owned. I have an old solid-base bed, not a divan, and I wanted a mattress that wasn't as deep as most typical, cheaper High St mattresses (this is only 21cm); I also prefer the well-ventilated, pocket sprung types as they are much cooler than memory foam mattresses, even the best. This fits the bill perfectly...and the bed! It's probably even better with a divan base.
Everything about this product spells quality and I think it's worth paying the higher price. I'm getting on in years a bit now with a tendency to backache – especially if I lie on my back – but the first night with this Vispring, I slept most of the night on my back without even a twinge the next day.
I've not had this long enough to comment on its long-term durability but the Lifetime Guarantee speaks volumes. Very highly recommended.
This mattress is utterly gorgeous. Have never slept so well. Highly recommended.
I bought this because it's Vispring and they have such an excellent reputation. I took a huge chance, and a plunge, buying it online without even trying it. But I had been doing a lot of prior research into mattresses. It is as the name says a Superb Mattress. More expensive than others but it's so comfortable and beautiful quality. You really do get what you pay for!
We just moved house and I bought this mattress for my two year old son's bed. It is extremely comfortable even when an adult has slept on it. My husband kind of wishes we bought this model for ourselves too.
This is the second VI Spring mattress I've had this problem with. I've had it over 6 weeks and if anything the smell is getting worse. I was told to air it , which I've tried to do (but I also need to sleep on it) , and don't think it's acceptable to deliver it to my home to do the airing., it should be fit for use when delivered. There is horsehair in the filling , and that's what it smells like , farmyard of some sort. It smells the whole room.
We were replacing a previous Vi-Spring, after 10 years or so. It was good to have an informative, but not pushy, salesman to guide us through what was available, and to have time to try out several. No criticisms.
We bought this mattress because of the quality craftsmanship Vispring offers, and the feel of it in store was quite comfortable and less springy than some other models. However, when we first slept on it, we wondered if they had given us the firm tension instead of the medium on accident. We checked the tag on the mattress and it was in fact medium. I have given four stars as we are happy with the mattress overall, and it is much much better quality than our old one. I suppose maybe it needs some breaking in before it feels like the one in store. However we will be purchasing a mattress topper anyways as we prefer a softer 'cloud' feel.
Spent some time researching mattresses and had some questions which Vi Spring were happy to answer - they were transparent about their product. The mattress has a different feel to our old one - not such a 'springy' feel, but we have slept really well since we purchased it. We are very happy with the product.
We are delighted with the comfort offered by this mattress. It gives plenty of support to the back and ensures a good night's sleep.
This mattress has revolutionised our sleep patterns and is well worth the expense
I have a vispring shetland (pruchased in ny). I must say my gf and I are both very unimpressed. its heavy. it needs to be flipped/rotated - and its wombly structure and insane weight makes it impossible to do so. its awesomely marketed, but its not a good product. when I first get in bed, it feels like the best mattress. but by morning I'm tight and exhausted feeling. its time to dump this white elephant and get something that works.
After reading many articles about what makes a good mattress and trying different mattresses in different shops, I decided to purchase Vispring Wembury. I wanted a mattress made as much as possible from natural fibers, suitable for slated bed and turnable so it will last longer. My previous mattress was firm tension but as I'm around 10 stones, this time I bought medium tension. This mattress is made using horsehair and British wool so at the beginning it did smell a bit of sheep. The smell went away nearly completely after few days. Reading various reviews, lots of people complain about foam mattresses smell too. Wembury mattress requires frequent turning - it weighs 44KG and one person can just about manage to do it. I'm turning and rotating my mattress every week at the moment to prevent dips and sagging. This mattress is very warm - it is perfect for older, colder houses. No need for hot water bottle anymore. Wool in the mattress makes it warm and very comfortable.
Excellent mattress. Purchased during sale so received significant discount. Mattress is medium spring and is on the soft side so if you need a firmer mattress it would be advisable to request. However I am more than pleased with the quality of product. Have slept well since it arrived!
Absolutely lovely mattress. Took about 10 weeks to bed in but worth the wait! This mattress can be turned over as well so it is very good value. It was worth investing in this mattress and I highly recommend it. Love John Lewis and will use them for as much as I can.
At first it was a little hard(supposed to be medium tension) and took some getting used to. It was married with a John Lewis wooden slatted bed and it felt as if the mattress was sloping when slept on. On advise from the John Lewis staff, we purchased a Vi spring over- cover to cover the slats Now pleased with the bed and the mattress. Thank you John Lewis.
Bought in the sale with matching divan base for our guest room. It is just as comfortable as all the other ViSpring beds we have bought and we would not buy anything else now. Guests have gone out and bought their own after testing it out on overnight stays with us. Need to research what you want from the range before you buy and make an informed choice. JL staff very knowledgeable and helpful and ,of course, test the beds out in store ! We also have a Vispring soft mattress and divan set in a small spare room which is just lovely but only if you like soft mattreses. I found it was much easier to lie on, after major surgery, for my painful scars ! One of our regular guests chose the set herself so she is very happy when she visits. Not sure you'd get the full benefit of the Vispring range if the mattress was on another type of divan though.
A fantastic mattress that offers superb comfort. Great support and a good finish. Highly recommended!
I bought a firm mattress but after less than four months I noticed it had sagged in certain areas. Not only is the mattress unconfomfortable, it has also caused me significant back and neck issues - it took me a while to work out these issues were related to the mattress. I would hate for someone else to make the same mistake as I did so please do think very carefully before buying this mattress.
Bought this in king size. After 2 years complained about sagging. Vi spring sent out a tester. Th result came back - normal wear & tear. A year down the line the sagging is much worse. We wake up with back ache every morning. it has been turned regularly. What a waste of money. Guarantee is useless.
Bought this in King size about 3 and a half years ago. Have had back pain pretty much ever since. Mattress has slumped despite regular turning (care instructions say not to turn it but after 10 days it is unbearable unless turned). I wish we had ignored the advice of the salesperson and bought a firm mattress or gone elsewhere. Money wasted.
No warning when ordering but mattress made exclusively for JL by Vi spring bore no resemblance upon delivery to the mattress tested instore - really unsuitable comfort wise. JL after 2/3 days not accepting responsibility re return - now tells us it takes 6 weeks to break in!!!! Always bought lots from JL and cannot believe this - do hope they accept responsibility quickly as really unhappy and want to choose a different product that does not need 6 weeks of discomfort and insomnia. Hardly any reviews since this is JL exclusive wish had bought a mattress with lots of available comparable reviews. Will update when JL have reconsidered..........
Decided to splash out as sleep is very important to us. Bought split tension after recommendation from store assistant. After 2 months it was terrible. Medium side fine. Soft side a huge dent and leans so feels like falling sideways all night. Bought partly because of guarantee which is worthless. Lumpy, devoid of support. Not slept more than 5 hours since I've had it. Awful experience. John Lewis customer service not helpful. Guarantee not worth the paper it's written on. AVOID.
Only Vi Spring make a softer mattress for lighter people.
We have had this mattress since 2013 and it has 5cm depth on one side, and all john Lewis said there is nothing they can do to help resolve the issue. would not recommend this mattress.
We ordered a Vispring Wembury kingsize mattress with a firm side and a medium side and we were very specific about which side was which. However, Vispring produced it the other way around, i.e. to have the tensions on the sides we specified, the mattress had to be turned 180 degrees.
The name of this mattress couldn't be more appropriate! With both of us under 11 stone our previous firm vi-spring mattress was a mistake - this is as near perfect as it gets, and so very comfortable!
We purchased twin elite Vispring and they sagged/had a depression immediately. The store where we purchased the mattresses graciously replaced the two twins (we liked the sturdy handles for turning the mattresses and the quality zippers to zip together the twins) with the Vispring Sublime (an upgrade) and within a few months we had the same sagging. We are both under 200 lbs and feel that there should be no sagging with what is supposedly this quality of mattress and the price. An independent inspector came and measured the depression and it is 2 inches. Vispring will not stand behind their product which is just 2 years old. I highly recommend not buying a Vispring.
After three years of sleepness nights, agro and upset I advise everyone to not buy a Vispring divan or mattress. We bought ours three years ago from And So To Bed and spend a fortune on it. I could write pages and pages but basically, it was a disaster from day one with delivery of a mattress with two spring sticking out of the top. After a year of complaining (customer service is TERRIBLE) FIRA were sent out to inspect our mattress telling us that it was faulty but telling the company it was fine....paperwork must have got muddled! Another two years of moaning and we were given a new mattress.....weeks later spring started sticking out of the top....we realised the divan had sunk and, again, springs sticking out of it.....we complained again. No one believed us.....we are a hardworking couple and certainly would not waste time in complaining if we didnt need to, I assure you. After three long, tiring years we have got our money back and the bed has finally been taken away. No apologies, no compensation (apart from a cheap bottle of revolting looking red wind) AND we now have a Hypnos Bed which is wonderful. No wonder Vispring dont have the Royal Warrant.....I beg all who reads this, please do not buy from And So To Bed and Vispring if you want a good nights sleep.
V-Spring Mattress feels like we are falling out of bed, bad after sales service from Retailer Aldiss of Norwich
After only two years The springs have sagged on both sides. I weigh 10 stone, wife 8.5 stone. It is so extreme that I feel like I am falling out of bed and it is getting worse. There seems no end to it. I paid over £2000 for this garbage - life time guarantee Ha!
We had a Herald Supreme zip and link for 20 years which was wonderful. When we needed to change the bed we bought a Vi-Spring from a well known retailer. It was the most uncomfortable bed we had ever slept on. When I phoned Vi-Spring the customer services assistant explained that they made the bed according to the retailers specifications and we couldn't compare it to their standard range, even though it had 'Vi-Spring' woven into the mattress fabric. A complete waste of over £3000. So buy a Vi Spring that it advertised on their website but not one made for another store.
Both my wife and myself decided to buy the VI Spring Mattress attracted by the warranty and promised customer service. But sadly, when we contacted support to get our expensive mattress inspected, found that Customer Service Played us by sending a a consultant that after spending like two hours in our home checking every single detail of the mattress stated that he couldn't perform the inspection. What anincredible joke. The company washed their hands and didn't help us with our mattress despite all the time and energy spent on getting that inspection performed. What a terrible customer service.
Had mattress less than a year and already has dipped where you feel like you're laying on the side of a mountain. Vispring send someone round to check and say this is normal wear and tear. Absolute joke of a company, spent £2000 on a mattress that is useless after hardly any use and they don't want to do anything about it. Expensive lesson, do not make the same mistake.
I love vi spring beds just love them yes they are exspencive but there so comfatable I had med soft 6 ft zip and link mattress and base ..I'm now looking to buy my new bed from them as I know others are cheaper but don't forget you pay cheap get cheap
I was expecting some great nights sleep from my new mattress and divan set. The previous Vispring Elite bought in 1999 is still going strong in the spare room (medium firmness). This new Elite mattress with medium firmness is truly awful. Great for the first 1-2 weeks but after that I've had excruciating back pain and I don't have a bad back. I'm exchanging for a firm mattress in the hope that this cures it. For now, it's back to the comfort of the old bed, just wish I could have bought the same one they made 20 years ago. Sorely disappointed.
A very comfortable mattress but impossible to turn without bending, which invalidates guarantee. After 15 years with regular turning it now has noticeable indentation and needs changing. But not sure how we can move it.
Sadly our bed has been repaired so many times it’s not true, the materials used are not fit for purpose. The bed is now lumpy and saggy, be aware before spending your money the most expensive is definitely not the best !!!