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+1.9x better comfort
+/- lasting support
+/- expenseReview data analysis vs. average comparable mattress
Summer 2023 Updates: Hypnos continues to invest in sustainability efforts and has recently partnered with the Eden project. Still, some recent customers have mentioned issues with the longevity of their mattresses.
Hypnos beds is a British family-run manufacturer of beds and mattresses since 1904. Specialising in luxury pocket sprung mattresses with natural and sustainable fillings, Hypnos beds are available for purchase at local retailers throughout Britain and worldwide. Additionally, Hypnos has held the Royal Warrant marking excellence in British craftsmanship and design since 1929. For those looking for a regal experience, Hypnos is a brand to consider. Still, there are some concerns about durability raised by some customers.
+1.9x better comfort
+/- lasting support
Overall Score: 8.8/10
Customer Satisfaction: 8.7/10
Price Value: 8.4/10
No Back Pain: 8.5/10
Trial Period: No TrialSee More Scores
Hypnos is a well-known British mattress brand that focuses on luxury mattresses sold in top shops like John Lewis, Bensons for Beds, and more. They have a wide array of traditional innerspring and pocket sprung mattress options from thinner mattresses to very high profile options. In terms of craftsmanship, they have traditional hand tufted exteriors and use luxury materials like cashmere, camel hair, and mohair. Customers like their mattresses overall, but there are some complaints about durability and dipping over a shorter than average duration.
If you are concerned about long term comfort, take a look at our top rated mattresses in the UK, specifically the Dreamcloud mattress is a competitive pocket sprung mattress that has good sentiment from customers and is competitively priced.
Hypnos has 9 mattress collections sold in the UK. We'll go through each option so you know what you can buy and if they are really right for your home.
The Hypnos Origins collection is one of their newest additions, with a focus on sustainable materials and eco-friendly design. Origins mattresses feature ethically sourced Red Tractor certified British wool. Mattresses in this collection come with wool comfort fibre in the top of the mattress (up to 7 sheep fleeces are used in the Wool Origins 10 model) with up to 33cm total mattress height. Added comfort layers include cotton batting and Talalay latex in some models. Support systems are ReActivePro™ pocket springs that react independently for a more responsive feel. Customers enjoy the eco-friendly mission and initial feel of these mattresses, but there are some concerns about durability with looser comfort layers like wool.
The pros: High end, sustainable mattress designs with certified British wool.
The cons: Some disagreements about durability and lasting comfort.
Price Range: Varies By Retailer
The Regal Collection features both the Elegance mattress and the Signature mattress, both of which are handmade with luxury comfort layers. The Elegance mattress has cashmere, camel hair, and mohair, while the Signature has cashmere, pashmina, grey hair, and British wool as comfort layers. These are both medium profile mattresses at 28cm thick for the Elegance and 27cm thick for the Signature. These mattresses come at a moderate pricepoint when taking into consideration the materials. Customers may feel these mattresses to be overpriced and have dipping problems quicker than expected.
The pros: Moderately priced for Hypnos mattresses.
The cons: Some issues with durability and comfort reported.
Price Range: £599-£1299
The Royal Comfort Collection has two mattresses: Sovereign and Eminence. Hand teased hair and lambswool make up the Sovereign comfort layers, with a pocketed coil system for support. The Eminence has latex, wool, and hair as the comfort layers with pocketed coil supports. These mattresses are slightly thicker at 30cm.
The pros: All natural materials at a moderate pricepoint and are hand-made.
The cons: Sagging issues over a very short period for many customers.
Price Range: £699-£1399
The Regency Collection has four mattresses contained--the Clarence Sublime, Sandingham Sublime, St. James Sublime, and Hampton Sublime. These are pocket sprung mattresses that come with luxurious layers of organic wool, cashmere, alpaca, bamboo yarn, or pashmina for comfort layers. They are 30cm tall, hand tufted, and moderately higher in their pricepoint. Customers are excited about the firmness options, but some have reported issues with durability.
The pros: Handcrafted mattresses with luxurious materials.
The cons: Some issues with durability over a short period.
Price Range: £1299-£2599
The Orthos Support Collection offers firmer support than other Hypnos mattresses. The mattresses to choose from are the Orthos Elite Alpaca, Orthos Elite Cashmere, Orthos Elite Silk, and Orthos Elite Wool. Their pocket filter support systems are firmer and more supportive than others that they offer. The comfort layers include luxury materials from silk, cashmere, wool, and alpaca. Customers who are stomach or back sleepers enjoy the additional support, but there are some reports of durability issues with the comfort layers for some.
The pros: Firmer mattresses with luxury and all-natural materials.
The cons: Problems with durability for some. Side sleepers may find these mattresses too firm initially.
Price Range: £899-£2199
The Hypnos Pillow Top Collection contains four mattresses: Pillow Top Celestial, Pillow Top Stellar, Pillow Top Astral, and Pillow Top Aurora. Each of these mattresses have soft pillow top additions made of wool, latex, synthetic latex, and/or cotton. Best for side sleepers, most customers find these mattresses initially cozy, but there were many dipping concerns with regular use.
The pros: Pillowy luxury with high-end materials and 32cm profiles.
The cons: Durability issues reported by many customers.
Price Range: £799-£1399
Luxury No Turn
The Hypnos No Turn Collection is a lower priced option from Hypnos with three mattresses: The Luxury No Turn Superb, Luxury No Turn Supreme, and the Luxury No Turn Deluxe. These hand made mattresses have luxury materials like wool, latex, alpaca, and cashmere. They are slimmer at only 28cm and have pocketed spring support systems. These mattresses get mixed reviews from customers with some disagreeing with the initial comfort and others having dipping problems over a short period.
The pros: Cheaper hand-made pocket sprung mattresses with luxury materials.
The cons: Some problems with dipping and initial comfort reported.
Price Range: £499-£1099
The Adjustable E-Motion Collection by Hypnos are divans and mattresses specifically designed for adjustable comfort. These adjustable beds provide the ability to watch or read while in the comfort of your bed. They come in two options: E-Motion and E-Motion Plus. With a sleek electrical controller, you can adjust the orientation of the mattress to a more upright position. The mattresses are pocket sprung with alpaca, wool, cotton, and synthetic latex. Customers appreciate the mobility options from these beds, but alike others there may be some durability problems to bear.
The pros: High tech adjustable bed options with luxury materials in the mattresses.
The cons: Durability is still a concern with these mattresses.
Price Range: Varies
See the above scale. With Hypnos, you will be able to find a wide array of mattress firmness options. However, with durability concerns noted by customers, some of the support may decline faster than expected.
Where price is no object, customers who can afford to replace their mattresses often and prefer luxury and high-end materials with hand-made craftsmanship will enjoy their Hypnos mattresses. For those that prefer longer lasting comfort, please see our list of the best mattresses in the UK for more details.
I decided to buy one of these after a friend of mine from bridge club told me about how wonderful they are. I was impressed by their connection to the Royal family. Unfortunately, the bed hasn't been what I expected. I wake up with back pain and think it is because of that bed -- way too firm.
went to a store yesterday that had both Hypnos and Vi-Spring. Hypnos was WAY too firm...solid like a rock.
Was gifted one of these by my company and it was okay for what I would consider a luxury brand. It is a bit firm, but I like my beds firm.
I've had this bed for the past 3 months and it is divine. I highly recommend it.
I was able to get one of these Hypnos beds and I have finally been able to sleep through the night again.
Something is wanting in this mattress, but I can't put my finger on it. I was very impressed by their branding and acclaim, and was hopeful that this would what my sleep needed. But, I'm still not sure.
This was my big investment and it was definitely worth it. The materials are very high quality and there has been no off-gassing or any other negatives that you would get from the trendy brands. This was for me.
I was expecting more of a luxury feel after spending so much money on my new mattress. Is it ok? Sure. But, when you shell out this kind of money, you are hoping for amazing. That is not how I feel.
A wonderful luxury bed. I sleep like a regent every night.
A hefy investment, but well worth it in the end. I love this new bed and so does my husband. No complaints.
both my wife and I are not large people, we purchased a very expensive Hypnos mattress with a topper and within a month and a half it was already sagging. I rotated it every week for six weeks and then every two weeks thereafter to no avail. The mattress now has two half moon shapes on either side and a big ridge in the middle. Furniture Village sent someone round to evaluate it and they said it had not sagged enough for a refund! Do not waste your money on this mattress.
This is the worse mattress that we have ever slept in, we paid £3000 for just the mattress and it feels like it's been slept in for years and we have only had it one month. Hypnos and living homes where we bought the mattress have sent people out to test the mattress, they laid on it for 20 seconds and said there is nothing wrong with it, we are waking every morning with back aches. We were swayed by the Royal warrants and the write up by Hypnos that it's the 'best bed in the world' in our opinion it's the worse. They won't accept our feelings and basically said there is nothing they can do! But we could go to the Furniture ombudsmen! (Nice customer service)! Anyway good luck if you buy one.
Very comfortable mattress. Slept on it directly on floor for two nights over Christmas and slept very soundly both nights.
Backache gone! I love this mattress. Best one I've bought. Highly recommend.
Absolutely love this matteres, it provides great support while the pillow top makes you feel like you're sleeping on a cloud. This matteres also seems to keep the body temperature in check so no sweaty or cold nights in bed - just heavenly!
Best sleep for years. Only 'downside' is the overall thickness. Some fitted bed linen may not fit, but non-fitted sheets, no problem.
Really comfortable mattress!! love it...could sleep all day :)
Bought this mattress from Nottingham Store a week ago and told that it would feel slightly firmer on our existing base. The mattress has dipped already taking our body shape and the buttons on the pillow top dig into your spine and hips. This is the most uncomfortable mattress we've ever slept on.
Amazing Quality mattress, great comfort, worth spending on it !
Upgraded to a Hypnos mattress. Don't regret the decision at all. Best night sleep ever. Mattress worth every penny!
We bought this bed after having slept on a Hypnos bed in a luxury hotel. The price reflects the fact that it is a quality product, made in Britain. The recommendation is for a pure cotton mattress protector, which costs about £35. It is a very comfortable mattress, though it quickly forms small hollows where you lie, which we hadn't expected. Also you need to regularly turn it round - not easy as you get older!
Bought this mattress after recommendation from a friend and after reading the comments from other customers and I must say that I was not disappointed at all. Really good quality mattress and extremely comfortable to sleep on.
It took a few nights to get used to these new mattresses but now we really like them. The inclusive fabric topper gives the fairly firm mattress a lovely cosy feel. My troublesome back also feels well supported and comfortable. I thought I would miss my feather topper but I don't - and really wouldn't exchange it for anything else!
My wife and I have never slept so well since we took delivery of this mattress - we are very happy with this purchase.
Found it firmer than it felt in store & was starting to have doubts, but glad to report its now nice & comfy. As always with a mattress, you must try before buying. Now very happy with purchase.
Very comfortable mattress and ease to turn with good sized strong handles
The choice of a new mattress is something which is very individual so it is difficult to recommend to someone else. However, this mattress is made of natural fibres, it is firm without being uncomfortable. We bought it to replace our old mattress and we had no difficulty in adjusting to this new one. The quality of the materials is very high and I thought the name Hypnos had a good reputation for quality and good value. We thought the price was reasonable for a mattress of this quality.
Really comfortable mattress and great quality. Extra topping makes a real difference.
After a disastrous purchase only four years ago, we just had to replace our mattress. My son and daughter in law had discovered the true comfort of the Hypnos superb pillow top and couldn't have recommended it more. We went on their advice and now I feel the need to tell them how pleased we are with ours at every opportunity!!! We are now working on the rest of the family!
This is supremely comfortable and supportive, with a soft top layer to take the edge off the firmness. I have lower back pain, and this mattress really does help - it adjusts nicely to the shape of one's body and is very accommodating when (as with us) two people of significantly different sizes and weights sleep on the same surface. Despite the intake of breath when I saw the price, it is definitely worth it - no need to spend even more: this is truly excellent.
It's ckearly a quality product - but I probably wouldn't choose it again. But firm for me at only 10 stone. The top quilt but also makes me too hot
After 6 weeks in hospital I was left with a sore lower back. The Hypnos matters enable me to have the 8 hours of sleep I was used to.
This is an amazing mattress that was instantly comfortable! Although it is technically a firm mattress, it does not feel firm because it is so cushioned.
The Hypnos mattress is superbly comfortable and well made and it helps to have a ten year guarantee.
Was suffering from back and neck pain so decided it was time for a new mattress and this has been perfect!
Excellent mattress and base with (optional) 4-drawer storage. We've never slept so well! Polite delivery guys set the whole thing up and took away the old bed. Service as it should be. I haven't regretted making this purchase for a second.
I bought the mattress, that cost a lot of money, having been assured that I would and could be assured of a good nights sleep, especially given that I had back problems. The pillow topping I was assured was the ultimate in comfort on top of the firm mattress. What a mistake, the 'buttons' used to secure the topping to the mattress are right on a line with your hip and lower back, so no matter whether you lay on your right or left side or on your back, these 'buttons' intrude and press on that part of your body, meaning you have constant pressure from the item and giving you/me discomfort. Because I had to be away from home for a while I have now missed the 'return' date.
We'd expected that the mattress would need time to settle, but from the very first night it was very comfy and supportive without being hard or lumpy. The comfort topper is just enough to relax in to. It's heavy to turn, but that isn't surprising.Have never (as yet after 5 months) woken up with a sore back, which is unheard of for me. Great quality at a reasonable price.
Mattress-firm, ultra supportive mattress. Pillow top gives a soft feel but may limit longevity however ten year guarantee gives peace of mind. Side stitching means no sagging at the ends. Quality product.
I purchased 2 of these for 2 new bedrooms. What an amazing mattress! The mattress is the best i have ever slept on and would recommend anyone to purchase one.
Only just received this mattress, delivery guys from Norwich were great they took it up our difficult stairs and straight into bedroom taking great care. First night's sleep was amazing, haven't been sleeping great the last 6 months on an old mattress, but slept like a log. Only problem, slept so well was apparently snoring so much my wife had to sleep in spare room as she couldn't wake me as I was out for the count!
I love this mattress.........and having made several wasted purchases over the past ten years or so, I am very relieved to say so. It is on the firm side of medium and it took a few weeks to get used to, but I no longer have the aches and pains on getting up in the morning that were becoming a daily issue (crumbs, I'm only in my sixties!).
Very pleased with our new bed. Very comfortable and gives us a restful nights sleep.
This is the best mattress I have slept on and great for someone like me who suffers with a bad back
I wanted to replace my old version of this mattress (which had been the best mattress I'd ever slept on) and was concerned that the added pillow top would make it too soft. I needn't have worried. This mattress remains firm and very supportive, with the added pillow top giving some softness that makes the mattress more comfortable and warm. It's even better than before! This mattress is not cheap but is worth every penny for the reliably comfortable night's sleep I get.
Excellent comfort from a superb company. Firm but with a softer top gives great support. Much better than the orthapaedic versions recommended for my back condition.
Well, sort of. After bedding in, pun realised, but not intended, this mattress is very comfortable and we both sleep well on it. I wouldn't buy another mattress with the topper attached as it limits options but other than that and the high price no complaints. Instore I tried the new fangled type mattresses in a box but found them claustrophobically enveloping so option for a decent mattress was coil spring. As ever the bottom line to a review is 'would I buy it again' and the answer is no but only because of the attached topper.
The most expensive mattress I have ever purchased but considering the number of hours I spend on it worth the price. It is by far the most comfortable mattress I have ever owned.
Having slept very comfortably on a mattress with a topper at a friends in Canada, we decided to invest in a new mattress with a topper. However, after a few months of use, we now have a bulge in the center which can't be altered by turning the mattress from top to toe as advised to do regularly, which is rather annoying.
From the firs5 night with this new mattress I have slept so well. I feel like the princess and the pea!
The mattress was delivered yesterday, with a divan base. I immediately noticed that it was significantly firmer than the one I tried in the shop, but I understand that mattresses soften over time. In the store I tried it with a divan base too.
Cannot wait to go to bed every night! Really comfortable having a pillow top means you only have to turn mattress on the flat, no heaving over.
I received some excellent help in store and after trying various mattresses I settled on the Hypnos 1800. I became a little anxious once it was delivered as it felt harder and was much thicker than my old mattress BUT it is perfect. As I lay down to sleep it felt as though the pillow top moulded gently to me...and 8 hours later I woke up! It is firm and as I said quite deep but completely comfortable. No aching muscles or sore behinds. For me it was the most expensive mattress I have ever bought, but no regrets! It's wonderful!
Following a house fire we were obliged to replace our excellent bed and mattress. After some considerable research we decided on the hypnos pillow top. We have not been disappointed. We like needing to turnaround rather than turn over the mattress as it is very heavy. We also like the four easy sliding drawers in the base. Very happy with our purchase
We wanted a new bed and mattress. We had no idea what mattress to choose but we were given good advice in store. Very difficult to decide on which mattress is best for us, but we decided in the end to go for the Hypnos mattress because it had a pillow top. We have not been disappointed. Really comfortable and we do not feel movement when one of us gets up. Really good choice and extremely satisfied with our purchase.
So glad we decided on this mattress (we were tempted by the Simba mattress.. until we tested them both). This mattress is so lovely you don't want to get out of bed in the morning!!
I brought this mattress for our holiday home, very comfortable. I am used to regularly turning mattresses, so hopefully this will wear well without this. You get a good nights sleep.
The only problem with this mattress is that it's so comfortable, it makes it so much harder to get out of bed in the morning. It's recommended that you rotate the mattress regularly, and I found this easy to accomplish even on my own. Tried it out in the shop and then ordered online. Delivery was quick and easy and it comes complete with a 10 year guarantee. This mattress is made in England by master craftspeople who clearly know what they are doing. A highly recommended mattress.
Looked around for a while for a new mattress, tried this one in the shop I knew it was the right one for us. I thought it was expensive but when you think how long you have it for it seems reasonable. Sleep really well on it, very comfortable.
After much research and consideration we opted for this mattress as it is similar to those found in Premier Inns which we have found to be very comfortable. We were not disappointed it has been exactly what we required firm but not hard and very supportive. Our previous mattress was memory foam so a bit apprehensive changing over but no regrets. Have had it six months now and found it great in all aspects. Only comment is that being a quality item it is quite heavy when turning and tucking the sheet under.
Very comfortable mattress. My sleep patterns have improved tremendously since purchasing this product..
Bought to replace a 6 year old mattress, it has been the best thing we have bought for a long time. comfortable and supportive and the pillow top adds a touch of luxury! Quality of sleep had definitely improved.
Bought this mattress on recommendation from friends and so glad we did, it's so comfortable, wish we had bought it earlier, would definately recommend it
Amazing night sleep, really enjoy the comfort of my new mattress from the first night. Have found after much research it's very much a personal choice, so try before you buy.
Just as expected this is a lovely mattress, had it for a couple of months and no more back ache!
Excellent product and service. I can now sleep like a log
I am very pleased with the mattress as it is very comfortable and the topper is a lovely and soft on top of a firm mattress but it is incredibly heavy and impossible to lift and turn.
I've had my mattress since February, I wanted to really use it before I wrote my review. At first, I was a little worried because it was Medium as I have always bought Firm mattresses, but It really is the best thing I have ever bought. It is so comfortable and supportive all in one. I have recommended this mattress to everyone I know and I wouldn't hesitate to purchase another. My only problem now is actually getting out of bed :)
This was our first king size mattress and were slightly put off by the pillow top and concerned whether this would be comfortable at night. However, we could not have been further wrong, and luckily we chose this Hypnos above others. Several months in, the mattress is by far and away the best mattress we have ever purchased providing complete support and extra warmth from the pillow top. It was a very good choice and would purchase again.
Great mattress bought to replace a memory foam. Happy with the purchase. Only downside is needed help to rotate weekly as per the instructions.
I had previously had a mattress that was like sleeping on a bag of maltesers!!! Due to finances I couldn't afford a good mattress, however I was lucky and got some extra money and decided to buy a new mattress. Looked online and came into store to try this one out. Decided to. It it and I have never looked back. It is fanTASTIC. The best sleep everrrrr. No more sore back or neck. Long deep sleeps each night. Best money I've ever invested in on a household object. Superb.
Perfect balance of comfort and firmness. Only downside is that's it's too comfortable to get off and go to work in the morning!
We were nervous about spending 4 figures on a new mattress - especially as you can't really test them fully before you buy. This mattress felt hard when we receive it BUT this was due to our >10 year old being rather broken. Our first night of sleep was fantastic - no aches, bad back - even my wife, who has neck and back problems slept and woke without incident. Obviously this may not suit everyone but I just wanted to inform would be purchasers not to be put off if they think the product is firm - it may feel that way but it works really well...
The very old mattress needed replacing, and this was the one we finally decided on. At first it seemed a bit firm, but now after a few weeks it is very comfortable. Because of the four handles, it is easy to turn. There is no need to turn over, just around. No complaints, very happy.
I think we were seduced by the appearance of the mattress, it does look lovely with the pillow top and good quality. Initially didn't like it at all, thought it was way too hard, we had previously had a memory foam which we liked but fancied trying a cooler mattress.I have to say it does feel better now 6 months later , or whether we have just got used to it , but I do think it is more a medium to firm and maybe the pillow top could have been deeper/ softer, carnt really feel the benefit of it !
We were undecided what type of bed to buy and are pleased with the purchase we made. It's so comfortable and easy for us to manouver the mattress from top to bottom. We were looking for a bed with a mattress that didn't need turning over. So happy with our purchase and wish we had bought it sooner.
Delighted with the comfort of my new Hypnos mattress- more sweet dreams now! Only hiccup is that it does take two to turn the mattress as required.
This is the first Hypnos mattress I've bought and I can't recommend it highly enough. The quality is very good and it's the epitome of comfort. This is the only mattress I'll be buying from now on, it comes with a ten year warranty, what's not to like?
Bought this for my Son & Daughter-in-Law to replace an old Dunlopillo Mattress. They and we are big fans of Dunlopillo Mattresses but the new design does not have handles! This would make it almost impossible to rotate. They managed to try the Hypnos in store and found it very comfortable. They are delighted with Hypnos and when we replace our Dunlopillo, we will go for Hypnos as well.
A good replacement even if a bit on the pricy side.
A great product, which means that we both get a really good night's sleep. Very similar to a famous hotel chain mattress, which we use regularly because of the mattress and their beds.
Good quality Hypnos product. Very comfortable, deep sprung mattress. "Pillow top" gives additional comfort. If it wasn't for the fact that our cat appreciates it too, I'd say it was purr.fect.
The bed is really well made and well worth the money paid. The mattress is very heavy and firm and doesn't need turning over. I have slept so much better since I purchased the bed as the mattress is so firm you don't sink into it like I did in my old bed. A very happy customer..
A long overdue purchase, this has made such a difference. Both of us sleeping much more soundly and no bad backs in the morning!
Really comfortable mattress. Good choice. We tried in store first and ordered on line when we wanted to purchase. Delivery time good as in evening. Overall pleased.
The best night's sleep for ages; supportive but not hard, a perfect compromise.
I was nervous buying a bed - such a big part of your life! But this bed is fabulous and extremely comfortable. Highly recommended
This mattress was purchased on the recommendation of a physio for my husband's ongoing back problem to replace a Tempur foam mattress.. It has made a significant difference to his quality of sleep. Would thoroughly recommend.
I am delighted with my new mattress. Sleeping better and this is a real blessing.
Such a comfortable mattress after years 'sleeping' on my last mattress which was my husband' s choice, it was orthopaedic but so hard.This is supportive and cushions the whole back, and I love the cushioned topping. Very well made and store delivery guys unpacked it ready to be made up with sheets. It is also compatible with an electric blanket, a necessity in the winter in the north of Scotland!!
We find this very uncomfortable. The "pillow top" very quickly flattens to nothing, despite turning the mattress once a week as recommended. Very much regret buying it. Its only good point is that it's cooler than memory foam.
You can never be sure what a mattress will be like once its home but we definitely have made the right choice. No more back ache and a good nights sleep, what more can you ask for
Wanted to purchase a pillow top bed with a quality spring style mattress. Looked at several and felt the Hypos was.similar to one we had before which needed replacing. We haven't chosen Hypnos before so were apprehensive whether we had decided wisely. Well, we had, it is so comfortable, no aches or pains in the morning, from a poor design. The only slight niggle I have is that the sides of the mattress are quite soft and so dip down when sitting on the edge. Would have preferred a firmer edge, but that doesn't detract from the comfort factor.
We purchased our Hypnos bed from Furniture Village approx 3 years ago as their beds have a reputation of luxury and comfort. The mattress has a cashmere Cushion Topper sewn on top. However after about a week a ridge or hump formed down the middle of the mattress which felt like sleeping at the bottom of a hill. Many heated emails to Furniture Village ensued where they claimed it was due to ‘natural settlement’ & we should turn the mattress once a week for 3 months. To do this with a Super King size bed in our late 60s is not easy but we endeavoured to do so but it made no difference. Furniture eventually agreed to send a technician who again claimed it was due to natural settlement but to try sleeping in the middle! We sent a complaint direct to Hypnos who sent their own technician who immediately diagnosed a problem with mattress and would recommend it to be replaced. Furniture Village offered to replace the mattress like for like or charge us if we chose a different one. We decided on the former and a replacement mattress was delivered. We thought our problems were over but a month or so the exact same ridge in the middle occurred. We should have complained again but couldn’t face going through the stress of it again. We paid £2.5 k for this bed & it looks beautiful but it’s become a nightmare. My husband is considering putting a bed board underneath but I think this is defeatest, but he finds it so uncomfortable and he now has neck pain. I’m not sure what to do for best as it’s 3 years down the line after purchase but we can’t carry on sleeping on this bed. I am considering writing to The Furniture Ombudsman for their advice.
Lovely comfortable mattress,but the chemical smell is overpowering. Still as bad 14 days later. Hypnos say the smell is normal and should go at some point in time. Not good when all you bed linen and the room stink. I think this is totally unacceptable for a mattress that cost over £800.00
After having the same mattress for more years than I care to remember and now having terrible back pain, I decided to invest in a Hypnos. I picked an Ortho (Firm) mattress and could feel the difference right away. Having better sleeps, waking up in no pain. I would recommend a Hypnos but would advise that you understand the firmness levels (so you get the one that suits you) and also that you will need to turn and flip the mattress (each mattress is different, so read the advice booklet) so that it doesn't dip. But if you're going to spend a good amount of money on a mattress, it's best to understand how to best take care of it. One of the best investments I made.
I have had this mattress for a year, it was the cashmere pillow top super king. The comfort is brilliant, BUT if a mattress that has a 10 year warranty i am slightly disappointed that it has started to sag already. It is even sagging on my GFs side who has only slept on it for 3 months. The comfort is fantastic BUT the durability is poor. However there is nothing wrong with the mattress per se, but you can definitely see and feel the ridge that has developed in the middle of where the two people sleep and this isn't something that i would expect from a mattress that costs more than some peoples cars.
I've slept on pillowtops for over 20 years, and this time around I was swayed to try Hypnos mattress. After little use, our mattress now has two half moon shapes on either side and a big ridge in the middle. Not what I would expect from an expensive purchase. Seeking to return and will go back to my original pillowtop mattress as it has no sags after 10 years!
Very comfortable but make me sick.
Have to admit the first week was the bane of my life. 54 and getting old but been sleeping on a terrible bed for years. So wanted to sleep on the floor. Hip and lower back pain was terrible. Any physio would agree that the mattress was old and failing and twisted my spine and muscles. Love this mattress now and would not hesitate to purchase another.
This mattress felt completely different to the one we tried in store. It is far too firm especially if you are a side sleeper. We read reviews and bought a mattress topper but it didn't really make that much difference. It is also very bouncy so that you are aware of the other person turning over. The result is you are woken up and then can't get back to sleep because the mattress is too hard. Also I feel we were misled in the store as to how many times we had to turn the mattress (we are both pensioners). We asked for a technician to visit and there was no manufacturing fault, but he gave us different advice to the sales assistant about turning the mattress. We followed these guidelines, but after 4 months of poor sleep we have decided to write it off as a very expensive mistake. We have now purchased a mattress from a retailer who offers a comfort exchange.
Happy with the purchase and the service to help select and deliver. The salesperson was knowledgable and informative. The mattress itself is comfortable and we are both finding it suits And getting a good nights sleep. It is a little bouncier than expected.
Really impressed with the comfort of this mattress. The material is of high quality. Have been having a great night's sleep with this mattress. Feel like this purchase has been a really good choice.
A very nice mattress which is very comfortable and supportive. A luxury buy. Customer service and delivery was excellent.
Easy ordering and quick deliveryOrdered mattress instore along with a Divan base. The mattress is very well made and extremely comfortable to sleep on, no complaints, the divan base is also well made.
Brought with the recent 20% offer, an incredible offer for a product that we were already looking to purchase. Hypnos is a great brand and this is not surprisingly a great mattress. Very happy.
A very comfortable mattress - not too firm or soft. Breathes better than a memory foam I had before. Benefits from being turned every month or so. The shop staff were very knowledgeable and I am extremely happy with the investment in this mattress
A mattress is an important and expensive purchase so I read reviews of several before deciding to buy this one. I also spent quite a long time in the Newcastle branch of John Lewis trying out various ones to ensure the best degree of comfort and firmness to support my body, particularly my back as I sometimes experience pain in the lumbar region. Having slept on this one for several months I am delighted with the quality and comfort, hence have no hesitation in recommending it. It does require turning occasionally and as it is very heavy I need the help of someone else to so this.
I bought this 3 months ago, after trying the model in-store & consulting sales person (& have since turned it as recommended). From the first night's use I knew it was unsatisfactory: (1) it is far too warm for comfort; even now, in mid-November, sleeping alone under a 7-tog duvet, I'm still waking abnormally early because I'm too hot. (2) the 'Medium' tension is not sufficiently supportive and I'm experiencing lower back pain as a result. I'm very surprised as well as disappointed: my last mattress was also a Hypnos, was blissfully comfortable and had lasted more than 20 years. But a few bumps & troughs had started to appear and so, when an unexpected bequest came my way this year, I decided to invest it in a new Hypnos. I'm a pensioner, and can ill afford to have wasted this money. But I cannot go on sleeping on this mattress and, therefore, am going to have to replace it. I wish I'd kept my old one. Very, very disappointing.
I absolutely love our new mattress, it's so comfortable! The only downside is the need for it to be turned as it is quite heavy but between two of us it's not a problem. This mattress cost a bit more than we had planned to spend but I'm so glad we did, I thoroughly recommend it..
I bought this Hypnos Elite mattress at the beginning of July, along with a good quality John Lewis sprung base. At first the smell was dreadful but luckily that disappeared after a few days. However, after 4 weeks of sleeping on it, it just isn't comfortable. I was told by Hypnos it takes 2-3 weeks to get used to a new mattress ! I have stripped the bedding back most days to let it breathe, as suggested. I am 56 kilos, after a nights "Sleep" you can see an indentation. With hindsight, I was definitely too hasty in buying this mattress , a huge amount of money for a poor nights sleep.
I purchased a premier inn hypnos mattress. Completely unlike those in the hotel in terms of comfort. I am still spending money trying to negate the effects of the deep tufts which make for a very uncomfortable sleep.
I bought this on recommendation of friends who had stayed in Premier Inns but it’s definitely not for me as although it has its own topper it is far too firm and I wake up in pain
Hype- I believed all of it, as the hotel beds are terrific. (I was told 'hotel quality' deteriorated after 2 years so although we could have purchased much more cheaply this we purchased 'top of the range' Hypnos Willow Sublime. The first 12 months were amazing, we both slept so well. Two years on... the sink softly into zone for shoulders = pins and needles, sore arms and neck ache. The support zone area for the back is sagging so badly that I have to walk around in the early hours to receive the pain, as does my partner. I sleep with foam pillows for support. I have probably owned 6 or 7 mattresses in my life, and this - probably the most expensive- is the worst. Due to Covid I have had to postpone an independent Inspection, but as we are so much in need of respite we are ordering elsewhere in desperation. I can't help wondering if we were sold the hotel quality. Complete waste of money.
We bought got our bed in December. The delivery drivers were lovely but although the bed is ok it is nothing like sleeping in an Premier Inn bed and to be honest its no better than the cheaper bed we had before that. Not really worth the money!!!
Nothing like Premier Inn mattress . Very disappointed wish I had kept my old one
Very Disappointed On This Bed.Just 3Yrs Old Dip In Middle . Homeserve ,Come Tellme 33Cm Exceptable,When I Sleep Here Just 3Days A Wek .Dont Think So.My Reylon Bed 12Yrs Olds Never Had A Dip Like This .Taking It The The Bed Council,See What They Think
only sleep in this bed 3 days a week. being a career for blind relation .Very ,Very Disapointed,Wish I Never Purchased No Joy With Shop Or Hypnois .Wont Purchase Again.
After already having Hypnos mattress previously and being very happy with it I decided to buy it again. I bought again superking size zip and link, this time Bespoke Opulent mattress. The quality seem to be good, however feel more firm than the one I tried in the shop. Will see if I get use to it or might get a topper for it. The worst thing is the dreadful smell of them. I don't understand how such an expensive mattress can smell so horribly. I can smell it when sleping and when airing it during the day my bedroom smell as well. Starting to regret this purchase.
Bought a "Premier Inn" Super-King mattress from Hypnos, but within 2 years it had sagged significantly and caused me severe back, hip and shoulder pain which is alleviated by sleeping on any other bed. Spoke to Hypnos who sent a home assessor that said the sagging was "within acceptable parameters set by Hypnos for a pillow-top mattress after 2 years, and we should have been told to expect this during the sales process" (we weren't) and that they wouldn't replace or repair it under the 5 year warranty. I recommend avoiding pillow-top mattresses unless you are happy to accept the sagging, and also to assume that the Hypnos warranty is pretty useless other than for an obvious manufacturing defect, but won't help you if the mattress isn't fit for purpose by design. You certainly couldn't get 7 to 10 years of service from this mattress as their website claims!
We got this mattress from Furniture Village just under 3 years ago. It had got a 10 year guarantee on it. Never felt right from the start. Always felt I was going to roll out of the bed. Big lump appeared down the middle of the bed.The padding inside the mattress down the one side has separated from the steel spring and you can feel it, and it's painful when you get in and out of the bed. Reported to both Furniture Village and Hypnos. Neither company will accept liability for the ten year guarantee, both of them saying it's the responsibility of the other. This leaves us unable to move forward with the matter. Our only option now is the Furniture Ombudsman.
Bought the firmest Hypnos mattress available and at first was absolutely happy with my purchase. I have never been able to get this level of firmness before. Unfortunately within 4 weeks that wonderful feeling was gone. The firmness had now gone even after turning and flipping the mattress as suggested. Very disappointed as this was not a cheap purchase and the mattress now sags/dips as if it was years old. Overall very disappointed and would not recommend or purchase again
We've owned Hypnos beds previously with no problems, but we spend a considerable amount of money on a Hypnos Darley (Cotton Origins 7) king size sprung divan bed plus Hypnos headboard. Within 6-8 months the springs had burst through one side of the mattress and this was having an increasingly uncomfortable effect on the bed. Knowing Hypnos make a big deal of their alleged quality and guarantee, we registered a claim and Hypnos sent in a somewhat melancholy assessor who asked a multitude of questions, including whether anyone who slept on the bed was over 16 stone in weight. Subsequently, at a weight of just over 17 stone, I am too heavy to sit on the bed plus I should have turned it more frequently, so they won't honour the warranty. Nowhere do Hypnos state that their beds are not suitable for people weighing over 16 stone and if their beds cannot take prolonged use without frequent turning, I would seriously advise anyone over 16 stone to AVOID purchasing a Hypnos bed since it is apparent that their quality standards have dropped significantly whereas their prices most definitely haven't.