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Hyde and Sleep is a subsidiary of Dreams Ltd, the well-known mattress retailer. The Hyde and Sleep mattress is the Dreams answer to the mattress in a box revolution. Rather than providing one 'universally comfortable mattress,' Hyde and Sleep has three mattress firmnesses to choose from. With layers of foam and extra support from springs, Hyde and Sleep gets good initial reception from customers.
Hypnos beds are a British brand of luxury hand-made mattresses available throughout Britain and worldwide. They specialise in luxury pocket sprung mattresses with natural and sustainable fillings, including wool, cotton, and other fabrics. Additionally, they have a Royal Warrant, which is an official recognition of excellence in bedding. If you are looking for a regal experience, this brand has you covered, but there are some concerns about durability raised by some customers.
Based on our aggregated reviews and our scoring method, we recommend both Hyde And Sleep and Hypnos in this match up!
Hyde And Sleep: 8.8/10
Hyde And Sleep: 8.9/10
Hyde And Sleep: 8.6/10
No Back Pain:
Hyde And Sleep: 8.7/10
Hyde And Sleep: £499-£799
Hyde And Sleep:
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Reading online reviews and getting a sense of how people feel is a great way to figure out if a company is going to be a good fit for you. Overall, these mattresses are rated well by customers, but there are some that had mixed experiences. Look at the details below to see if one of these will work for you.
Overall, support is important for spine alignment and overall comfort of a mattress over the long term. Most customers describe these mattresses as having good support, but rarely, some customers have complained about supportiveness.
Edge support is a popular metric of success for mattress makers and Most experience these mattresses as having desirable edge support These mattresses have well rated edge support, but some who are heavier may experience some decline.
Bowling Ball & Density Tests
Using a bowling ball to measure the firmness and support of a mattress is a common practice. These mattresses provide even support overall, but there may be the rare few that don't experience the same evenness described.
Good durability when it comes to comfort is one of the best factors in selecting a new mattress. Though there might be some factors, like our bodies, that would mean that we would still want to a new mattress after 15 years, we could all sleep easier if it was a guarantee our mattress would last that long. Reviewers agree that these mattresses do fairly well when it comes to durability. Most folks will find they last over 7 years, but there have been rare complaints about feel. If you are a bigger than average person, review the mattress specs before buying.
Customer satisfaction is not always easy to figure out with brands doing lots of work to have superb online reputations. That said, customers report feeling comfortable with these mattresses overall. There were a few complaints from customers that couldn't get comfy so research more below to consider your body type with the mattress specifications!
Mattress support is extremely important to a good night sleep. Overall, these mattresses are above average in terms of supporting sleepers. This is important if you are suffering from lack of support currently. Most folks report that these mattresses are supportive initially.
Edge support is the measure of supportiveness along the sides of the mattress. These mattresses have good edge support, but some customers may notice more contouring along the sides of the mattress.
Bowling Ball & Density Tests
The bowling ball test provides a good measurements of mattress firmness. It is also great for figuring out if there is supportive evenness or if there are peaks and valleys. Overall, these mattresses should work with your body and offer an even support feel.
Mattresses don't seem to be as long-living as they once were. A mattress that continues to stay comfortable after 15 years is becoming rarer and rarer. However, finding a mattress that remains comfortable that long can save you thousands. Unfortunately, these mattresses get mixed reviews on durability. Many customers don't report problems, but others have issues with lasting comfort over a shorter than average horizon.
The hybrid mattress is great as are the duvet and pillows that were part of the offer, trunt up without issues, very happy with everthingView More Reviews
Easy process to order, delivery and comfortable mattress
Very comfortable mattress, hassle free ordering and delivery. Helpful and informative sales staff and given a good discount as we didn’t want to take up there offer of free pillows, duvet and sheets.
Great out of the box but after 8 months it’s lost its shape and there are 2 Long grooves where we sleep permantly, even after being out of the bed all day. It’s now become like lying in a ditch. Very poor and I will be looking for a replacement although by looking at other comments it’s doubtful
Excellent. ..prompt delivery. Fantastic product. Like sleeping on a cloud....I should have had one years ago.....you can't put a price on a good night's sleep!
It took a few days to adjust to our new mattress but now it's hard to get up in the morning's, love it.
I don't feel like the mattress is good nor bad at the moment waiting to see
Arrived promptly, the mattress is well packaged - it also bounced back very quickly to its shape and size. And more importantly, I had a very good night sleep, it is very comfortable, not too soft - just right body hugging. The mattress was meant for the spare room, no need to say I exchanged mattresses the following day.
Got rid of a 3000 spring 16-month-old mattress for this mattress, so glad I did. Old mattress gave me hip and shoulder pains and really had to go. Received our new mattress from Hyde 2 days after talking and ordering from them. Now had this mattress for 5 weeks and from night one I have had no aches and pains whatsoever, that in itself is a miracle. It is a joy to sleep on and gives me a good night’s sleep. All contact with Hyde and Sleep were 1st class and phones were answered very quickly by knowledgably people who knew what they were talking about. Thank you Hyde and Sleep and keep up the good work. Alec
I had a couple of issues with the mattress I had ordered , purely my mistake but the customer service team dealt with the matter efficiently and resolved the problem for me
Would have been perfect but had to get someone else to help get it upstairs!
Good customer service. Had a delivery blip which was sorted out very quickly. Only negative is that I didn't feel that I was kept informed as well as I expected. Would recommend however.
Very comfortable mattress. God communication re delivery.
Really good mattress comfortable and came in a very transportable box and fluffed up to a good size. We went for the best product and although it is quite expensive, you do get what you pay for.
Delivery team excellent, phoned to confirm delivery time ,then brought mattress pillows and protector ,and carried them up to our bedroom.Explained unpacking procedure which was very straightforward. Slightly underwhelmed on unpacking the mattress ,seemed very thin,however after leaving for a few hours it had doubled in thickness.Lovely firm mattress but so so comfortable.Jury still out on pillows but getting used to one firmer pillow rather than two soft ones
Well in fact, as a predominantly front sleeper this is the perfect pillow. However, it functions perfectly when I use it sleeping on my back or side. Had it a month and have only used the memory foam side.... I l'll never change it, its so comfortable. My sleep is deeper, my neck and shoulder pain is non existent in bed. It's the perfect pillow, everything that you advertised it to be. Thank you. This is the pillow for me.
Great service apart from the refund. I'm still awaiting a refund after 3 weeks wait!
best nights sleep i have had in years
Lack of communication. Paid services delivered not all yet delivered More customer care services required.
not so happy if you could advise me what has happened to my delivery. Ups tracking system is not very helpful at all it is now 7.51 in the evening and it is still saying it is on time for delivery what this late. very poor not sure if i am even going to receive my delivery. if you could advise me so that i can speak to Barclays tomorrow morning. not so happy at all.
Early n ights for me to give a proper review as yet.
Excellent product, I have recommended the hybrid mattress to everyone I know and I will continue to do so. Our new bedlinen is luxurious and devine.
Great service , great nights sleep in fact the most comfortable sleep I have ever had. Would recommend anyone to get a new matters like this in the future. Thank you
I hardly ever leave reviews, but this is worthy. The key thing is how early I am waking up because I am getting such a good quality sleep in a shorter period of time. Life changer.
Was an excellent experience easy website and could pick the day I wanted delivered which you don't always get. As far as the mattress it's very comfortable and exactly what we were looking for Next time I'm in the market will be ordering again.
Bought a pocket sprung hybrid plus over a month ago. Service was good although did not receive my confirmation of purchase immediately and had to request it. Arrived on time and unpacked as per instructions. Mattress itself suited well to needs although seemed a bit too soft having slept on a Futon for many years. Reason for changing was continuous back problems and on my fourth herniated disc. The change seems to have helped my back problems although a month is too soon to tell really, fingers crossed.
Very comfortable and a very good sleep on it.It is early to say much but until now happy with the purchase!
Buying could not be easier and fast delivery all I could ask for now looking forward to a good nights sleep.
It took a few hours for the mattress to plump-up from being vacuum packed and boxed up, but once it did I had a great nights sleep. It is just as good, if not better, than my last mattress which was a Tempur one.
Ordered 2 hybrid mattresses from you 14 days ago .They were delivered 3 days later as promised and we slept on them 48 hours after as suggested. I can't believe how comfortable the mattress is or how my quality of sleep has improved in just 10 nights . Every thing you say in your advert is 100% true, don't remember ever sleeping on a more comfortable mattress. Great customer service and delivery, will recommend your mattress to anybody not completely satisfied with their current mattress.
feeling really well looked after by this company. There first were some transport issues that got solved immediately. Hyde and sleep apologised with two of their awesome pillows. regarding the matress: I have never lay horizontally THIS comfortable. You can feel the foam springs shaping arround your body and supporting it perfectly no matter if you sleep on your side, your back or your tummy. It is almost like you sink a liittle into the top layer and then get the comfortable support from below. hope this matress will be with me for a long while. only con: the matress protector is really not worth £50 other then that I'd go hyde&sleep everytime again!
Mattress is good and came quickly but I also ordered a mattress protector and 2 fitted sheets which I am still waiting for 1 week later
The whole online experience was so smooth that changing the bed clothes once the mattress was ready was harder.
Hyde & Sleep's Super King mattress is priced at £799, though i was offered a discount when i bought mine. The same got delivered today and i am relating my delivery experience and the customer service experience thereon. Delivery: UPS knocked on the door, dropped the big box on the ground as soon as wife opened the door, legged it saying that he is behind schedule and has got to go. Did not even drop the box on this side of the door (so that the box is away from the rain and inside the house). Wife is caring for a sick baby and the box is too heavy for her to pick up and get inside on her own. I think such shoddy delivery experience is just uncalled for in this day and age. Customer service: When i found out, i used the chat service on the Hyde & Sleep's website to express my concern and to ask for their help. Customer Service Rep at H&S said that, this is all UPS does and i could have booked some "dreams" service. I have looked at their website and nowhere does it say in the booking journey when buying the mattress that this dreams service does anything different to UPS. Hyde & Sleep condones shoddy service from their delivery partner and then makes up excuses for their bad website design and buying process. I was told that i should have seen their FAQ pages etc. When buying a premium product, this is how customers get treated? I can only imagine how bad it will be if someone has to return a mattress! Take my advice, go with a traditional firm as i should have done.
I have been very happy with the Hyde and sleep mattress, paid for the best one, had the pillows, duvet, sheets and duvet set. All very good. I don’t like that when this review arrived the 5star was already ‘checked’ for me. That’s making too much of an assumption so for that reason you get fewer stars.
We would love to receive our order! I have had requests for reviews but still waiting on a mattress to review.
I was taken aback by the strong smell in the first 2-3 days. The smell is gone eventually. Very comfortable so far - good combination of soft on top and firm inside
The whole order and delivery process was very smooth and the mattresses I purchased are better than the literature describes. Go on you deserve it.
Han for a couple of weeks great product
I decided to buy one of these after a friend of mine from bridge club told me about how wonderful they are. I was impressed by their connection to the Royal family. Unfortunately, the bed hasn't been what I expected. I wake up with back pain and think it is because of that bed -- way too firm.View More Reviews
went to a store yesterday that had both Hypnos and Vi-Spring. Hypnos was WAY too firm...solid like a rock.
Was gifted one of these by my company and it was okay for what I would consider a luxury brand. It is a bit firm, but I like my beds firm.
I've had this bed for the past 3 months and it is divine. I highly recommend it.
I was able to get one of these Hypnos beds and I have finally been able to sleep through the night again.
Something is wanting in this mattress, but I can't put my finger on it. I was very impressed by their branding and acclaim, and was hopeful that this would what my sleep needed. But, I'm still not sure.
This was my big investment and it was definitely worth it. The materials are very high quality and there has been no off-gassing or any other negatives that you would get from the trendy brands. This was for me.
I was expecting more of a luxury feel after spending so much money on my new mattress. Is it ok? Sure. But, when you shell out this kind of money, you are hoping for amazing. That is not how I feel.
A wonderful luxury bed. I sleep like a regent every night.
A hefy investment, but well worth it in the end. I love this new bed and so does my husband. No complaints.
both my wife and I are not large people, we purchased a very expensive Hypnos mattress with a topper and within a month and a half it was already sagging. I rotated it every week for six weeks and then every two weeks thereafter to no avail. The mattress now has two half moon shapes on either side and a big ridge in the middle. Furniture Village sent someone round to evaluate it and they said it had not sagged enough for a refund! Do not waste your money on this mattress.
This is the worse mattress that we have ever slept in, we paid £3000 for just the mattress and it feels like it's been slept in for years and we have only had it one month. Hypnos and living homes where we bought the mattress have sent people out to test the mattress, they laid on it for 20 seconds and said there is nothing wrong with it, we are waking every morning with back aches. We were swayed by the Royal warrants and the write up by Hypnos that it's the 'best bed in the world' in our opinion it's the worse. They won't accept our feelings and basically said there is nothing they can do! But we could go to the Furniture ombudsmen! (Nice customer service)! Anyway good luck if you buy one.
Very comfortable mattress. Slept on it directly on floor for two nights over Christmas and slept very soundly both nights.
Backache gone! I love this mattress. Best one I've bought. Highly recommend.
Absolutely love this matteres, it provides great support while the pillow top makes you feel like you're sleeping on a cloud. This matteres also seems to keep the body temperature in check so no sweaty or cold nights in bed - just heavenly!
Best sleep for years. Only 'downside' is the overall thickness. Some fitted bed linen may not fit, but non-fitted sheets, no problem.
Really comfortable mattress!! love it...could sleep all day :)
Bought this mattress from Nottingham Store a week ago and told that it would feel slightly firmer on our existing base. The mattress has dipped already taking our body shape and the buttons on the pillow top dig into your spine and hips. This is the most uncomfortable mattress we've ever slept on.
Amazing Quality mattress, great comfort, worth spending on it !
Upgraded to a Hypnos mattress. Don't regret the decision at all. Best night sleep ever. Mattress worth every penny!
We bought this bed after having slept on a Hypnos bed in a luxury hotel. The price reflects the fact that it is a quality product, made in Britain. The recommendation is for a pure cotton mattress protector, which costs about £35. It is a very comfortable mattress, though it quickly forms small hollows where you lie, which we hadn't expected. Also you need to regularly turn it round - not easy as you get older!
Bought this mattress after recommendation from a friend and after reading the comments from other customers and I must say that I was not disappointed at all. Really good quality mattress and extremely comfortable to sleep on.
It took a few nights to get used to these new mattresses but now we really like them. The inclusive fabric topper gives the fairly firm mattress a lovely cosy feel. My troublesome back also feels well supported and comfortable. I thought I would miss my feather topper but I don't - and really wouldn't exchange it for anything else!
My wife and I have never slept so well since we took delivery of this mattress - we are very happy with this purchase.
Found it firmer than it felt in store & was starting to have doubts, but glad to report its now nice & comfy. As always with a mattress, you must try before buying. Now very happy with purchase.
Very comfortable mattress and ease to turn with good sized strong handles
The choice of a new mattress is something which is very individual so it is difficult to recommend to someone else. However, this mattress is made of natural fibres, it is firm without being uncomfortable. We bought it to replace our old mattress and we had no difficulty in adjusting to this new one. The quality of the materials is very high and I thought the name Hypnos had a good reputation for quality and good value. We thought the price was reasonable for a mattress of this quality.
Really comfortable mattress and great quality. Extra topping makes a real difference.
After a disastrous purchase only four years ago, we just had to replace our mattress. My son and daughter in law had discovered the true comfort of the Hypnos superb pillow top and couldn't have recommended it more. We went on their advice and now I feel the need to tell them how pleased we are with ours at every opportunity!!! We are now working on the rest of the family!
This is supremely comfortable and supportive, with a soft top layer to take the edge off the firmness. I have lower back pain, and this mattress really does help - it adjusts nicely to the shape of one's body and is very accommodating when (as with us) two people of significantly different sizes and weights sleep on the same surface. Despite the intake of breath when I saw the price, it is definitely worth it - no need to spend even more: this is truly excellent.
It's ckearly a quality product - but I probably wouldn't choose it again. But firm for me at only 10 stone. The top quilt but also makes me too hot
After 6 weeks in hospital I was left with a sore lower back. The Hypnos matters enable me to have the 8 hours of sleep I was used to.
This is an amazing mattress that was instantly comfortable! Although it is technically a firm mattress, it does not feel firm because it is so cushioned.
The Hypnos mattress is superbly comfortable and well made and it helps to have a ten year guarantee.
Was suffering from back and neck pain so decided it was time for a new mattress and this has been perfect!
Excellent mattress and base with (optional) 4-drawer storage. We've never slept so well! Polite delivery guys set the whole thing up and took away the old bed. Service as it should be. I haven't regretted making this purchase for a second.
I bought the mattress, that cost a lot of money, having been assured that I would and could be assured of a good nights sleep, especially given that I had back problems. The pillow topping I was assured was the ultimate in comfort on top of the firm mattress. What a mistake, the 'buttons' used to secure the topping to the mattress are right on a line with your hip and lower back, so no matter whether you lay on your right or left side or on your back, these 'buttons' intrude and press on that part of your body, meaning you have constant pressure from the item and giving you/me discomfort. Because I had to be away from home for a while I have now missed the 'return' date.
We'd expected that the mattress would need time to settle, but from the very first night it was very comfy and supportive without being hard or lumpy. The comfort topper is just enough to relax in to. It's heavy to turn, but that isn't surprising.Have never (as yet after 5 months) woken up with a sore back, which is unheard of for me. Great quality at a reasonable price.
Mattress-firm, ultra supportive mattress. Pillow top gives a soft feel but may limit longevity however ten year guarantee gives peace of mind. Side stitching means no sagging at the ends. Quality product.
I purchased 2 of these for 2 new bedrooms. What an amazing mattress! The mattress is the best i have ever slept on and would recommend anyone to purchase one.