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eve is one of the most popular online mattress offerings in the UK. Their mattresses are designed and manufactured in Britain, based on over 70,000 prototypes before arriving at their first designs. They now offer three different lines to choose from, in both pocket sprung hybrid and foam designs. Overall, they get good reviews from customers with some complaints about customer service in some cases.
Hyde and Sleep is a subsidiary of Dreams Ltd, the well-known mattress retailer. The Hyde and Sleep mattress is the Dreams answer to the mattress in a box revolution. Rather than providing one 'universally comfortable mattress,' Hyde and Sleep has three mattress firmnesses to choose from. With layers of foam and extra support from springs, Hyde and Sleep gets good initial reception from customers.
Based on our aggregated reviews and our scoring method, we recommend Eve in this match up!
See Our Full Review of Eve
Hyde And Sleep: 8.5/10
Hyde And Sleep: 8.4/10
Hyde And Sleep: 8.4/10
No Back Pain:
Hyde And Sleep: 8.5/10
Hyde And Sleep: £499-£799
Hyde And Sleep:
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By reading customer reviews, you can pinpoint the right mattresses for you. These mattresses have some great reviews by sleepers, but there were some that weren't as comfortable. Found below are customer reviews and more specific information on the feel -- study on!
Mattresses that provide support are oftentimes called firm, but when we mention support, we're talking about materials that properly align the body. These mattresses do a good job for the average customer, but rarely, some customers don't always like the feel.
Most experience these mattresses as having desirable edge support, which fits the needs of most sleepers who like to sit on the side of their mattress or roll away from the middle of the mattress.
Bowling Ball & Density Tests
The bowling ball test is useful for discovering if a mattress is evenly supportive. These mattresses do a good job overall, but there are some folks who rarely experience some discomfort.
We all want a long lasting mattress, and when our mattress causes us back pain after only a few months, we feel terrible That said, finding a durable mattress nowadays is really hard. With more choices than ever, many companies are sacrificing quality to make a quick dollar. With these mattresses specifically, some sleepers report problems with lasting comfort. That doesn't necessarily mean that durability issues will happen to everyone, but make sure to read up more before buying.
Get an Instant Discount for Eve: Get 30% Off Select Mattresses
Customers give these mattresses higher than average customer satisfaction ratings. This means that there is significant positive feedback from customers, but with a few caveats. There are some folks that don't agree with the feel for them. Look on below to learn if these will mesh with your body!
Having a supportive mattress will help with back problems and keeping things comfortable over the long term. These mattresses provide solid support for most folks, but some customers have reported not feeling 100% supported all the time.
Edge support is a very important factor for those looking for a great mattress and for those that are working on their mobility. These mattresses offer supportive structure along the edges, but some who are heavier may experience some decline.
Bowling Ball & Density Tests
Bowling ball tests are good measures of firmness and support. These mattresses do a great job at providing support for most customers, but there may be the rare few that don't experience the same evenness described.
Everyone wants a mattress that will last forever, but that is sometimes easier said than done. That said, data from customers and materials used can be a good path. These mattresses are more durable than the average and should last over 5 years for most, but some who weigh more may find they are less durable.
I suffer from a bad back , I was in so much pain I had to sleep on my back and found it really hard to do . I bought the eve and it’s the best ! Don’t get me wrong I stil have some back pain but I have a full nights sleep on my back , I sleep so well now my kids want to sleep ... in my bed .View More Reviews
I was having so much pain in my back &a legs that I decided to try a new mattress. Now, I can sleep! Not every night or all night but I no longer dread the thought of going to bed as I know I will be able to relax there. Thank you Eve.
Super comfortable...I used to wake up a little sore on the side I had been sleeping on, but no more! Firm, but not too firm
Have recently received the mattress, all without complication, delivery driver being great with coming back again as we had just missed him. Mattress is just what was needed, comfy and with enough cushioning for a good nights sleep. Good product.
I bought this for someone else because I already have an Eve mattress and it’s the most comfortable mattress I’ve ever had. The person I bought it for is already reporting better quality sleep.
I bought this mattress after seeing it advertised at first wasn’t sure what it would be like and I then saw it had 100 night free trial so I bought it It came very quick from ordering and was able to carry it up stairs with no issues and got it out and it selfinflated in about ... 30 minutes when I first got on I could tell it was not what I was use to but the first morning of having used it I had best nights sleep ever. Would strongly recommend
A fantastic nights sleep. It's just a shame it took me years to find it.
Eve can't do enough for you as a customer. Brilliant company and service, the product is brilliant too. Glad I found eve!!!
The mattress is so comfy that we are struggling to get out of bed anymore. The mattress is thick with just the right support.
Absolutely love it best thing we ever bought. Can't fault it.
It's a pleasure to sleep on
Sleep like an Angel on a fluffy yet supported cloud. Awake like an Angel spreading it's wings. EVETASTIC!!!
I'd been having poor sleeps and waking up with a sore back for about a year with my sprung mattress. I persuaded my husband that we needed a new one and I started a search online. I'd seen Eve on adverts and the bright yellow band around the edge had always caught my attention. ... It looked pretty cool. The idea of not being able to try it worried me a bit but the 100 night money back guarantee seemed to be a good way to give it a try and after I watched a few reviews on You Tube we decided to order a double mattress. When it arrived I was super excited and the whole unboxing process was really fun. Watching the thin squashed mattress grow over 5 hours was amazing! It only took me one night to fall in love with it! It's firm and supportive but you don't get sore spots from lying on it on one side for long periods. When I roll over the other side doesnt move so my husband doesn't get disturbed, and vice versa. That's quite different from our old creaky sprung mattress! We're not at 100 nights yet but so far our Eve mattress has been dreamy and I'm really glad we took the chance and bought it!
Only had the new mattress for a few weeks, but have noticed We sleep for longer periods and a are refreshed. Fingers crossed it stays like that!
Loving our new mattress..about 4 weeks in and its really helping with my joint issues, just wish I could say the same about my husbands snoring!!!â€¦..I would highly recommend this product.
It lives up to its name
I ordered two single Eve mattresses online. A very easy website, good value, great delivery process, loved the 100 day return offer and the best nights sleep too. I have recently had major back surgery and the difference with our new mattresses has been outstanding. Thank you.
Best nights sleep he's had in a long time the first night he didn't want to get out of bed in the morning it was so comfortable
When using my old mattress getting up meant waiting for. my legs to function properly. After about a week with Eve,, I find that I can again immediately manage the stairs again without stiffness. This may sound a bit of commercial blurb but it is true.
We got our first Even mattress about one month ago. Excellent mattress and really above-average customer service!
The stiching on the left of the matrice is not exactly on the edge, and we encountered many issues with the delivery and customer support.
Very very bad experience shopping with eve. Never again.
Very good service, very good mattress
My wife complained about back pain with our previous mattress so I wanted to surprise her. I read the rewiews and decided on the Eve king size. Got delivered earlier than expected and Ups courier was professional and helpful. The box is heavy and recommend 2 people especially up stairs. ... Loved the unusual self â€œinflatingâ€� process. Had it now for about 50days and still very pleased. Solid and extremely comfortable. No back pain anymore from both of us. The memory foam pillows are too stiff and large for us and we ended up with neck pain in the middle of the night. They are beautiful â€œplumpâ€� decorative pillows though. Still very happy.
We had heard mixed reviews but very happy with our package. The mattress is great and from Day 1 our sleep was amazing. Highly recommend this product to anyone thinking about buying a new mattress.
Amazing mattress. tno understatement!) Comfortable from the word go. Fantastically quick and straightforward ordering & delivery. Would highly recommend.
The Eve Mattress is simply the best mattress we have ever owned. The foam moulds to your shape, no dipping in the middle of mattress between myself and husband, no springs to dig into ribs. It doesn't matter if you lie on your back, stomach or side, you still have the same ... comfort. I would highly recommend this mattress *****
Great delivery and communications
Love the mattress really comfortable
I have had problems with my back and am always sore in the morning. From the first night my Eve mattress eliminated like 85% of the pain. Should have gotten one sooner!
Quite simply brilliant customer service and the products are excellent, really words can not describe how much better quality are sleep is. Thank you Eve
Although it's still early days yet, I have not woken up with back pain since I started sleeping on my Eve mattress. Very happy so far.
I recently moved house and purchased a Â£200 mattress. When it arrived and was unrolled, it was barely 4 inches thick and for a month I put up with being able to feel the slats of the bed frame through the mattress. Eventually I bit the bullet and bought a more expensive, far ... superior quality mattress. It's wonderfully comfortable, the pillows are amazing, I haven't slept so well in such a long time. A good mattress is an investment piece and you need it to be comfortable. This exceeded all expectations I had! Brilliant product
Really happy with our Eve mattress.. great value and so so comfortable
When I first bought the eve mattress, I was a little apprehensive of mattresses coming in a box. But living in a third floor flat, I didn't really have the option of buying a standard mattress in a store. So I researched all mattresses in a box (Simba and the like) and found ... that not only did eve have the best deal, but their mattresses also seemed really really good. After living in rented houses the past couple of years, I finally had to buy my own furniture for this new flat and I've never had a better nights sleep! When I tell people how much I spent on this mattress and pillows(Â£450), they gasp at the price. But I can definitely say that it's the best investment I've made so far, with a 10 year guarantee. I couldn't be happier with my eve mattress. I finally sleep through the night - not something I used to be able to do! The only down side? It's so hard getting up in the morning because I'm so comfortable - i could easily stay in bed all day! 5 stars! Thanks guys x
We had some issues with our order but these were resolved quickly.
Great customer service and a great mattress
From the first moment this mattress had me smiling - it's supportive yet luxurious. Highly recommended
Compactly packaged, says what it does when opened and surprisingly delivers a good sleep. Had no issues despite a sufferer of chronic backaches.
The hybrid mattress is great as are the duvet and pillows that were part of the offer, trunt up without issues, very happy with everthingView More Reviews
Easy process to order, delivery and comfortable mattress
Very comfortable mattress, hassle free ordering and delivery. Helpful and informative sales staff and given a good discount as we didn’t want to take up there offer of free pillows, duvet and sheets.
Great out of the box but after 8 months it’s lost its shape and there are 2 Long grooves where we sleep permantly, even after being out of the bed all day. It’s now become like lying in a ditch. Very poor and I will be looking for a replacement although by looking at other comments it’s doubtful
Excellent. ..prompt delivery. Fantastic product. Like sleeping on a cloud....I should have had one years ago.....you can't put a price on a good night's sleep!
It took a few days to adjust to our new mattress but now it's hard to get up in the morning's, love it.
I don't feel like the mattress is good nor bad at the moment waiting to see
Arrived promptly, the mattress is well packaged - it also bounced back very quickly to its shape and size. And more importantly, I had a very good night sleep, it is very comfortable, not too soft - just right body hugging. The mattress was meant for the spare room, no need to say I exchanged mattresses the following day.
Got rid of a 3000 spring 16-month-old mattress for this mattress, so glad I did. Old mattress gave me hip and shoulder pains and really had to go. Received our new mattress from Hyde 2 days after talking and ordering from them. Now had this mattress for 5 weeks and from night one I have had no aches and pains whatsoever, that in itself is a miracle. It is a joy to sleep on and gives me a good night’s sleep. All contact with Hyde and Sleep were 1st class and phones were answered very quickly by knowledgably people who knew what they were talking about. Thank you Hyde and Sleep and keep up the good work. Alec
I had a couple of issues with the mattress I had ordered , purely my mistake but the customer service team dealt with the matter efficiently and resolved the problem for me
Would have been perfect but had to get someone else to help get it upstairs!
Good customer service. Had a delivery blip which was sorted out very quickly. Only negative is that I didn't feel that I was kept informed as well as I expected. Would recommend however.
Very comfortable mattress. God communication re delivery.
Really good mattress comfortable and came in a very transportable box and fluffed up to a good size. We went for the best product and although it is quite expensive, you do get what you pay for.
Delivery team excellent, phoned to confirm delivery time ,then brought mattress pillows and protector ,and carried them up to our bedroom.Explained unpacking procedure which was very straightforward. Slightly underwhelmed on unpacking the mattress ,seemed very thin,however after leaving for a few hours it had doubled in thickness.Lovely firm mattress but so so comfortable.Jury still out on pillows but getting used to one firmer pillow rather than two soft ones
Well in fact, as a predominantly front sleeper this is the perfect pillow. However, it functions perfectly when I use it sleeping on my back or side. Had it a month and have only used the memory foam side.... I l'll never change it, its so comfortable. My sleep is deeper, my neck and shoulder pain is non existent in bed. It's the perfect pillow, everything that you advertised it to be. Thank you. This is the pillow for me.
Great service apart from the refund. I'm still awaiting a refund after 3 weeks wait!
best nights sleep i have had in years
Lack of communication. Paid services delivered not all yet delivered More customer care services required.
not so happy if you could advise me what has happened to my delivery. Ups tracking system is not very helpful at all it is now 7.51 in the evening and it is still saying it is on time for delivery what this late. very poor not sure if i am even going to receive my delivery. if you could advise me so that i can speak to Barclays tomorrow morning. not so happy at all.
Early n ights for me to give a proper review as yet.
Excellent product, I have recommended the hybrid mattress to everyone I know and I will continue to do so. Our new bedlinen is luxurious and devine.
Great service , great nights sleep in fact the most comfortable sleep I have ever had. Would recommend anyone to get a new matters like this in the future. Thank you
I hardly ever leave reviews, but this is worthy. The key thing is how early I am waking up because I am getting such a good quality sleep in a shorter period of time. Life changer.
Was an excellent experience easy website and could pick the day I wanted delivered which you don't always get. As far as the mattress it's very comfortable and exactly what we were looking for Next time I'm in the market will be ordering again.
Bought a pocket sprung hybrid plus over a month ago. Service was good although did not receive my confirmation of purchase immediately and had to request it. Arrived on time and unpacked as per instructions. Mattress itself suited well to needs although seemed a bit too soft having slept on a Futon for many years. Reason for changing was continuous back problems and on my fourth herniated disc. The change seems to have helped my back problems although a month is too soon to tell really, fingers crossed.
Very comfortable and a very good sleep on it.It is early to say much but until now happy with the purchase!
Buying could not be easier and fast delivery all I could ask for now looking forward to a good nights sleep.
It took a few hours for the mattress to plump-up from being vacuum packed and boxed up, but once it did I had a great nights sleep. It is just as good, if not better, than my last mattress which was a Tempur one.
Ordered 2 hybrid mattresses from you 14 days ago .They were delivered 3 days later as promised and we slept on them 48 hours after as suggested. I can't believe how comfortable the mattress is or how my quality of sleep has improved in just 10 nights . Every thing you say in your advert is 100% true, don't remember ever sleeping on a more comfortable mattress. Great customer service and delivery, will recommend your mattress to anybody not completely satisfied with their current mattress.
feeling really well looked after by this company. There first were some transport issues that got solved immediately. Hyde and sleep apologised with two of their awesome pillows. regarding the matress: I have never lay horizontally THIS comfortable. You can feel the foam springs shaping arround your body and supporting it perfectly no matter if you sleep on your side, your back or your tummy. It is almost like you sink a liittle into the top layer and then get the comfortable support from below. hope this matress will be with me for a long while. only con: the matress protector is really not worth £50 other then that I'd go hyde&sleep everytime again!
Mattress is good and came quickly but I also ordered a mattress protector and 2 fitted sheets which I am still waiting for 1 week later
The whole online experience was so smooth that changing the bed clothes once the mattress was ready was harder.
Hyde & Sleep's Super King mattress is priced at £799, though i was offered a discount when i bought mine. The same got delivered today and i am relating my delivery experience and the customer service experience thereon. Delivery: UPS knocked on the door, dropped the big box on the ground as soon as wife opened the door, legged it saying that he is behind schedule and has got to go. Did not even drop the box on this side of the door (so that the box is away from the rain and inside the house). Wife is caring for a sick baby and the box is too heavy for her to pick up and get inside on her own. I think such shoddy delivery experience is just uncalled for in this day and age. Customer service: When i found out, i used the chat service on the Hyde & Sleep's website to express my concern and to ask for their help. Customer Service Rep at H&S said that, this is all UPS does and i could have booked some "dreams" service. I have looked at their website and nowhere does it say in the booking journey when buying the mattress that this dreams service does anything different to UPS. Hyde & Sleep condones shoddy service from their delivery partner and then makes up excuses for their bad website design and buying process. I was told that i should have seen their FAQ pages etc. When buying a premium product, this is how customers get treated? I can only imagine how bad it will be if someone has to return a mattress! Take my advice, go with a traditional firm as i should have done.
I have been very happy with the Hyde and sleep mattress, paid for the best one, had the pillows, duvet, sheets and duvet set. All very good. I don’t like that when this review arrived the 5star was already ‘checked’ for me. That’s making too much of an assumption so for that reason you get fewer stars.
We would love to receive our order! I have had requests for reviews but still waiting on a mattress to review.
I was taken aback by the strong smell in the first 2-3 days. The smell is gone eventually. Very comfortable so far - good combination of soft on top and firm inside
The whole order and delivery process was very smooth and the mattresses I purchased are better than the literature describes. Go on you deserve it.
Han for a couple of weeks great product