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Emma is a popular British mattress in a box company. They offer 2 different mattresses: the Emma Original Mattress and Emma Premium Mattress. Their mattresses are made with quality foam (and pocket springs in the Premium Mattress), sporting high marks from happy customers overall. Those that had complaints mostly mentioned durability and delivery. Looking for other versions? See our North America Emma Mattress reviews.
Hypnos beds is a British family-run manufacturer of beds and mattresses since 1904. Specialising in luxury pocket sprung mattresses with natural and sustainable fillings, Hypnos beds are available for purchase at local retailers throughout Britain and worldwide. Additionally, Hypnos has held the Royal Warrant marking excellence in British craftsmanship and design since 1929. For those looking for a regal experience, Hypnos is a brand to consider. Still, there are some concerns about durability raised by some customers.
Based on our aggregated reviews and our scoring method, we recommend Emma in this match up!
See Our Full Review of Emma
Sleepers give these mattresses solid scores for overall satisfaction, which means when we did a statistical look at the current data from customers across the net, we found these mattresses were ranked highly. This is a good place to start to find out if one of these mattresses is a good pick for you -- read on for more specifics.
Good mattress support is what you need to wake up feeling good in the morning. You don't want somehthing that will sag or cause your back to warp. Customers report that these mattresses support the spine well.
Edge support is one of the most important things to folks with mobility issues or enjoy sitting on the side of the mattress. These mattresses are competitive with their edge support and don't have much support degradation along the edges.
Bowling Ball & Density Tests
A popular test for reviewers, the bowling ball test does a good job showing if a mattress is firm and its evenness of support. If a mattress doesn't do well providing even support, some may experience some issues with the mattress. Luckily, these mattresses offer good support across the mattress surface.
One of the biggest factors to buying a mattress today is durability. Being able to get up to a decade of use out of a mattress and still be comfortable is a good mark of durability. However, there are a lot of factors like body type and quality control that can affect durability. Customers give these mattresses good marks for durability against others. There are some heavier folks that may experience a decrease in longevity.
Get an Instant Discount for Emma: Get 45% Off Mattresses
It isn't always easy to figure out customer satisfaction with companies doing lots of work cleaning their online reputations. That said, customers feel comfortable on these mattresses overall. But, there were some complaints from customers that disagreed with the feel. so look at the specifics below to make sure that this mattress will work for you!
Mattress support is important for keeping your spine well aligned and sleeping well. These mattresses provide a supportive sleeping surface -- above average in the industry. This is important if you have back problems or need something that will keep the spine aligned properly. Most reviewers report that these mattresses offer a supportive surface.
Edge support is the measure of supportiveness along the sides of the mattress. Customers report that these mattresses have good edge support overall, but some folks may notice more sinking along the side of the mattress.
Bowling Ball & Density Tests
The bowling ball test is perfect for those that want to measure mattress firmness. It also is good for those that want to discover if a mattress has even support or if there are peaks and valleys in a mattress. Overall, these mattresses should work with your body and offer an even support feel.
Mattresses don't last as long as they used to in years past. Finding a bed that lasts over 15 years is definitely not easy these days. However, finding a mattress that remains comfortable that long can save you thousands. These mattresses get mixed feedback when it comes to durability. Some customers report no problems, but others have issues with the durability over a shorter horizon than average.
I have been very impressed with the Emma mattress!! Delivery was much quicker than I expected and arrived within 2 days of ordering. The rolled up vacuum pack was one of the reasons I ordered the Emma mattress as we have a cottage with a narrow staircase, it went upstairs with no problems. Such a relief. The comfort has been wonderful, my wife and I no longer wake up with aches and pains. I also used to have disturbed sleep most nights, now I sleep much better and rarely wake through the night. I had no idea my old mattress was the cause of my bad sleep pattern. I would highly recommend this mattress to anyone considering a purchase, don't put it off, I wish I had ordered one a long time ago.View More Reviews
Came a day earlier than expected. Great packaging with handy tool to open the packaging. We left it in another room to air overnight. No smell like others have mentioned :-/. We both love the new mattress. We also got the mattress protector. I have had online chat with someone to ask about delivery and collection of my old mattress, and very helpful and prompt. Great service, Great product and price. Happy Customer looking forward to my ZZZZzzzzzzz :-)
The service from Emma Mattress was first class. The information was good the mattress arrived when they said.Unfortunately the mattress did not suit me and I had to return it but even then the service was excellent. They arranged collection and refunded me whithin a week. I would recommend this company.
This is the first quality mattress that we have purchased, and both my wife and I are absolutely shocked at the difference this mattress makes. Neither or us are waking up in the morning with that old familiar pain in our joints. I quite simply cannot recommend this mattress highly enough. We are now enjoying the super king sized mattress allowing us so much room and comfort.
We bought this mattress after some deliberation. Our old traditional mattress had become uncomfortable and we wanted a mattress which was both comfortable and yet supportive. The Emma mattress was the perfect answer. Easy to set up and the initial, expected off-gassing odour was light and went away very quickly. We are really pleased with the purchase and have now just ordered one for our daughter.
At first we were unsure it was a different sleeping scenario to the old sprung mattress, l suffer with spondylosis of the spine along with osteo arthritis wide spread in my joints. After about 4 nights I realised that l wasn't waking up every half an hour or so like before not only was l sleeping longer but wasn't having to turn so often. We purchased the covers for the mattresses as we have purchased 2 single for our lift and tilt bed when I first saw them I thought oh no sweat all night with these as to me they looked rubbery, But infact to the contrary they don't make you sweat at all infact l would recommend them. To us a 5 star purchase give it a try but give it a few nights before you decide for certain don't give up the 1st night as it really is a different sleeping experience for certain.
ONLY HAD A FEW WEEKS BUT WE LOVE OUR EMMA MATTRESS, WE HAVEN'T HAD OUR PREVIOUS ONE FOR LONG BUT BOTH FELT UNCOMFORTABLE WITH OUR BACKS SUFFERING. WE DECIDED ON THE EMMA MATTRESS WITH GOOD REVIEWS AND TRIAL TIME....I WOULD NOT HESITATE TO RECOMMEND THIS MATTRESS IT IS FANTASTIC SOOO COMFY, NO ROLL INTO EACH OTHER, FIRM BUT ADAPTS TO THE BODY AND WITH NIGHT SWEATS ( AGE THING) THIS IS THE BEST EVER, CANNOT SAY MUCH MORE THAN THIS.... GIVE IT AGO I DONT THINK YOU WILL BE DISAPPOINTED...IF YOU ARE ....100 DAY REFUND, YOU CANT GO WRONG.
Really impressed with this mattress. I’ve spent a fortune on mattresses in the last 15 years; I have fibromyalgia, and the slightest discomfort makes my body hurt. It’s the princess & the pea syndrome. My husband has a bad back, and is also a very light sleeper (and I fidget a lot). We ended up in separate beds for a while, because I was disturbing him so much, and also we couldn’t agree on a mattress type. But my last mattress (an expensive one from a leading brand name) only lasted a couple of years before it dipped in the middle; despite regular turning, and the fact I’m a skinny woman!!! So after a bit of research, we decided to try this matttess. The clincher was the 100 day trial, because let’s face it, you don’t know until you sleep on a mattress, by which time it’s usually too late. Two nights were enough to be sure that this baby is a keeper. I’m waking up painfree (and less tired), and my husband reports that my fidgets aren’t disturbing him - the mattress is absorbing the motion. Couldn’t be happier. Delivery was fast and painless, too.
We have had our mattress for about 3 months now and not once have I even thought of using the 100 day free return option. Having recently returned from a weekend away sleeping on a normal sprung mattress I realised just how good the Emma Mattress is. On the Emma I can sleep in one position all night without waking up needing to move. This has also helped reduce my snoring by keeping me on my side. The mattress seemed a little soft when we first lay on it, but that is just the top layer and the lower layers provide plenty of firmness and support. We've had no issues with overheating that some people have said that they've had with other memory foam mattresses. Overall very pleased with the purchase and will be buying another when we need to replace the mattress on the bed in the spare room.
Really impressive how quickly it was delivered - two days!! Comes in the box like it says it does, only took two hours to be ready to sleep on and now I'm sleeping so much better than I have in years THANK YOU EMMA
i was sleeping badly and a friend suggested that maybe it was my mattres that was causing the problems. I did some research, decided to try out the Emma mattress and I'm never looking back! No more waking up exhausted and achy and my partner doesn't get woken up by me rolling over any more!
I was looking through the internet for what feels like ages, comparing different mattresses and finally I decided to buy the Emma mattress. Placing an order was so easy and delivery so fast now I can enjoy my new comfortable Emma mattress and I don’t regret it at all as I have not slept this well on any mattress before.
Have had the Emma mattress now for almost 7 months and I am so happy with it. I also recommended it to a friend and he ordered it with the ‘friends refer friends’ offer. With this we both received an additional discount! A true win-win. Love sleeping on it and it’s great quality.
I was looking for a mattress suitable for any weight and one that reduces impact of weight imbalance on the mattress. My partner and I differ considerably in our body weight. We came across the Emma mattress and it seemed good for our needs so we ordered it. Just after the first night of trial, we were very impressed. We did not notice the movements of other through the night and this led to an undisruptive sleep. We are very happy with our decision.
great idea for trial, i myself loved it but the wife couldnt get on with it. we gave it 85 days to be sure before arranging the return. emma fully understood our situation and agreed to arrange everything true to their word. customer services were 5 star + would highly recommend the experience without the risk. hopefully you will enjoy your mattress. thanks emma.
I was really confused about which mattress to buy that would help me with my back pain. Heard about the Emma mattress through a friend. After just a week, I could see my back pain reducing gradually every morning. Now, I have trouble waking up every morning! would definitely recommend.
Ordered online and received within 4 days with regular updates re order and delivery. Very well packaged. Now to the matttress itself, bliss, heaven and relaxing are the first words that come to mind. This mattress is just so comfortable it hugs me to sleep and it is really well made and made in the UK . Normally it would take a week or two to get used to a new mattress but fell asleep in minutes the first night. Would I recommend it, yes 100% without a doubt.
we are now getting use to our Emma sleeping better already after just 4 weeks. we would recommend this product to anyone its superb. what is good as well is the service very impressive they send you the mattress it comes in a box, our mattress is a king size and you think wow how the hell does it fit in there. it's vacuum packed, you put it on your bed cut open the vacuum packed mattress with the tool provided and it opens out onto the bed like a dingy. you leave it for a little while to expand and presto done, very impressive. excellent service. thank you very much EMMA.
I have been sleeping on the Emma mattress for about a month now and I am very happy with the product. My partner and I both drastically improved our quality of sleep and wake up less tired!
Ive been sleeping on the mattress for 5 days now and Ive been getting the best sleep Ive had in years! Definately recommend!
A pleasure to deal with the 'on-line' staff. Very helpful as regards each query raised by me. (Still awaiting outcome of my application to have the advertised discount applied). I imagine that will be dealt with in similar outstanding fashion. Well Done Regards.
Package brought into my hallway, delivery guy friendly and polite. I somehow managed to drag the box up to my bedroom and unpack Emma and placed Emma where she now belongs, on my bed base.
I purchased one of your mattresses a couple of weeks ago for our spare room purely because you had £100 off in the black Friday deals. Personally, for want of a better word I am a mattress sceptic! because of my disability I find it almost impossible to sleep on any other mattress. When I go away on holiday, I am progressively more miserable as the days go by due to lack of sleep. I'm sure thousands of other back sufferers will relate. I have degenerative disc disease, arthritis, bulging discs, trapped nerves which amounts to continuous chronic pain. Last night I thought I'd check out the new mattress all the while not having high hopes........WELL HELLOOOO MORNING!!, I cannot tell you how comfortable I slept, i was waiting for the uncomfortable pain to kick in......nothing! i felt completely supported throughout my body I even tried sleeping on my side which is normally very painful because of nerve pain down my leg......no pain! I had the best nights sleep and it was pure heaven! I really can't thank you enough. Ill be saving to get a kingsize one for our bed
Although small hiccup on delivery I was kept informed by polite and helpful staff
Slept on it for the 1st time last night. So far so good
Nobody was in to accept the item yesterday so it was successfully delivered today without any issues. We haven't tried it yet but it looks great
brilliant service, Can't fault it so far so good. Can't wait to sleep on my new emma mattress, just sitting on its brilliant
Easy to order. Prompt delivery. Excellent product. It took a while for me to get used to it but I now wouldn't part with it
A great mattress. Really pleased with it.
Hold up on delivery due to heavy demand but communication was excellent so I always knew what was going on, I also had a rapid reply to a query. The mattress is extremely comfortable and I wouldn't hesitate to recommend it.
Easy ordering. Excellent service. Fantastic mattress would highly recommend
For the last 5 years my partner and I have been sleeping on two single mattresses as I’m a restless sleeper and my partner was annoyed by me. After purchasing the Emma mattress my partner can sleep calmer and same goes for me.
I would have liked an estimated delivery time when I made my purchase. But in the event it took just 6 days before I was sleeping on my comfy mattress. Like it a lot
Easy to use web site. Kept well informed of progress. Mattress feels lovely to sleep on (only one night so far). Grandson loves the box to play in
My husband and I bought the Emma mattress during the black Friday sale and have been sleeping great since. I think we are never going back to any other mattress.
Would benefit from an eject button as partner can't get out of bed in the morning. She is now often late for work!
Totally amazed at the quality of this mattress. I fall asleep instantly and I wake fully rested after a good eight hours. I never used to need an alarm clock because I was always awake due to the lumpy springs in my old mattress. We cannot thank Emma enough for changing our sleep quality.
We bought an Emma mattress just over a month ago and it's the best money I've ever spent! I could hardly walk in the mornings and my torso was so sore when I first got out of bed. I didn't realise until we bought the Emma mattress, just how much our old mattress played a role in my achy and sore back. It may sound silly but now I love climbing in to bed and sleeping like a baby every night! It is so comfortable! It's not too soft and it contours to your body but without the sinking feeling of memory foam, it is the best nights sleep I've had in years. Thank you Emma! X
Had to write a review so that other people can learn just how good the Emma mattress is, for a good night’s sleep. It is the best sleep we have had for a long time. It does not feel like foam, and is cool when laying on it. Support is perfect. Try it for the 100 days - we decided in 5 days...... The removable cover sold it to us - great idea. Only the box let it down - battered when we received it, but the mattress was fine. Perhaps a stronger transit box is a future improvement for the company? But the mattress itself is fantastic. Wish we had bought it years ago. We will have to see if the foam is long lasting, but with the 10 year guarantee, we feel re-assured. Thank you Emma, you have transformed out nights.
Great mattress. Came from having a waterbed for the past 25 years. Emma is just as comfortable and a lot less hassle!
I decided to buy one of these after a friend of mine from bridge club told me about how wonderful they are. I was impressed by their connection to the Royal family. Unfortunately, the bed hasn't been what I expected. I wake up with back pain and think it is because of that bed -- way too firm.View More Reviews
went to a store yesterday that had both Hypnos and Vi-Spring. Hypnos was WAY too firm...solid like a rock.
Was gifted one of these by my company and it was okay for what I would consider a luxury brand. It is a bit firm, but I like my beds firm.
I've had this bed for the past 3 months and it is divine. I highly recommend it.
I was able to get one of these Hypnos beds and I have finally been able to sleep through the night again.
Something is wanting in this mattress, but I can't put my finger on it. I was very impressed by their branding and acclaim, and was hopeful that this would what my sleep needed. But, I'm still not sure.
This was my big investment and it was definitely worth it. The materials are very high quality and there has been no off-gassing or any other negatives that you would get from the trendy brands. This was for me.
I was expecting more of a luxury feel after spending so much money on my new mattress. Is it ok? Sure. But, when you shell out this kind of money, you are hoping for amazing. That is not how I feel.
A wonderful luxury bed. I sleep like a regent every night.
A hefy investment, but well worth it in the end. I love this new bed and so does my husband. No complaints.
both my wife and I are not large people, we purchased a very expensive Hypnos mattress with a topper and within a month and a half it was already sagging. I rotated it every week for six weeks and then every two weeks thereafter to no avail. The mattress now has two half moon shapes on either side and a big ridge in the middle. Furniture Village sent someone round to evaluate it and they said it had not sagged enough for a refund! Do not waste your money on this mattress.
This is the worse mattress that we have ever slept in, we paid £3000 for just the mattress and it feels like it's been slept in for years and we have only had it one month. Hypnos and living homes where we bought the mattress have sent people out to test the mattress, they laid on it for 20 seconds and said there is nothing wrong with it, we are waking every morning with back aches. We were swayed by the Royal warrants and the write up by Hypnos that it's the 'best bed in the world' in our opinion it's the worse. They won't accept our feelings and basically said there is nothing they can do! But we could go to the Furniture ombudsmen! (Nice customer service)! Anyway good luck if you buy one.
Very comfortable mattress. Slept on it directly on floor for two nights over Christmas and slept very soundly both nights.
Backache gone! I love this mattress. Best one I've bought. Highly recommend.
Absolutely love this matteres, it provides great support while the pillow top makes you feel like you're sleeping on a cloud. This matteres also seems to keep the body temperature in check so no sweaty or cold nights in bed - just heavenly!
Best sleep for years. Only 'downside' is the overall thickness. Some fitted bed linen may not fit, but non-fitted sheets, no problem.
Really comfortable mattress!! love it...could sleep all day :)
Bought this mattress from Nottingham Store a week ago and told that it would feel slightly firmer on our existing base. The mattress has dipped already taking our body shape and the buttons on the pillow top dig into your spine and hips. This is the most uncomfortable mattress we've ever slept on.
Amazing Quality mattress, great comfort, worth spending on it !
Upgraded to a Hypnos mattress. Don't regret the decision at all. Best night sleep ever. Mattress worth every penny!
We bought this bed after having slept on a Hypnos bed in a luxury hotel. The price reflects the fact that it is a quality product, made in Britain. The recommendation is for a pure cotton mattress protector, which costs about £35. It is a very comfortable mattress, though it quickly forms small hollows where you lie, which we hadn't expected. Also you need to regularly turn it round - not easy as you get older!
Bought this mattress after recommendation from a friend and after reading the comments from other customers and I must say that I was not disappointed at all. Really good quality mattress and extremely comfortable to sleep on.
It took a few nights to get used to these new mattresses but now we really like them. The inclusive fabric topper gives the fairly firm mattress a lovely cosy feel. My troublesome back also feels well supported and comfortable. I thought I would miss my feather topper but I don't - and really wouldn't exchange it for anything else!
My wife and I have never slept so well since we took delivery of this mattress - we are very happy with this purchase.
Found it firmer than it felt in store & was starting to have doubts, but glad to report its now nice & comfy. As always with a mattress, you must try before buying. Now very happy with purchase.
Very comfortable mattress and ease to turn with good sized strong handles
The choice of a new mattress is something which is very individual so it is difficult to recommend to someone else. However, this mattress is made of natural fibres, it is firm without being uncomfortable. We bought it to replace our old mattress and we had no difficulty in adjusting to this new one. The quality of the materials is very high and I thought the name Hypnos had a good reputation for quality and good value. We thought the price was reasonable for a mattress of this quality.
Really comfortable mattress and great quality. Extra topping makes a real difference.
After a disastrous purchase only four years ago, we just had to replace our mattress. My son and daughter in law had discovered the true comfort of the Hypnos superb pillow top and couldn't have recommended it more. We went on their advice and now I feel the need to tell them how pleased we are with ours at every opportunity!!! We are now working on the rest of the family!
This is supremely comfortable and supportive, with a soft top layer to take the edge off the firmness. I have lower back pain, and this mattress really does help - it adjusts nicely to the shape of one's body and is very accommodating when (as with us) two people of significantly different sizes and weights sleep on the same surface. Despite the intake of breath when I saw the price, it is definitely worth it - no need to spend even more: this is truly excellent.
It's ckearly a quality product - but I probably wouldn't choose it again. But firm for me at only 10 stone. The top quilt but also makes me too hot
After 6 weeks in hospital I was left with a sore lower back. The Hypnos matters enable me to have the 8 hours of sleep I was used to.
This is an amazing mattress that was instantly comfortable! Although it is technically a firm mattress, it does not feel firm because it is so cushioned.
The Hypnos mattress is superbly comfortable and well made and it helps to have a ten year guarantee.
Was suffering from back and neck pain so decided it was time for a new mattress and this has been perfect!
Excellent mattress and base with (optional) 4-drawer storage. We've never slept so well! Polite delivery guys set the whole thing up and took away the old bed. Service as it should be. I haven't regretted making this purchase for a second.
I bought the mattress, that cost a lot of money, having been assured that I would and could be assured of a good nights sleep, especially given that I had back problems. The pillow topping I was assured was the ultimate in comfort on top of the firm mattress. What a mistake, the 'buttons' used to secure the topping to the mattress are right on a line with your hip and lower back, so no matter whether you lay on your right or left side or on your back, these 'buttons' intrude and press on that part of your body, meaning you have constant pressure from the item and giving you/me discomfort. Because I had to be away from home for a while I have now missed the 'return' date.
We'd expected that the mattress would need time to settle, but from the very first night it was very comfy and supportive without being hard or lumpy. The comfort topper is just enough to relax in to. It's heavy to turn, but that isn't surprising.Have never (as yet after 5 months) woken up with a sore back, which is unheard of for me. Great quality at a reasonable price.
Mattress-firm, ultra supportive mattress. Pillow top gives a soft feel but may limit longevity however ten year guarantee gives peace of mind. Side stitching means no sagging at the ends. Quality product.
I purchased 2 of these for 2 new bedrooms. What an amazing mattress! The mattress is the best i have ever slept on and would recommend anyone to purchase one.