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Dunlopillo makes a variety of pocket sprung and latex mattresses for customers in the UK and Europe. With a focus on eco-friendly, sustainable latex and latex foam mattresses, they offer moderately priced divans and mattresses. In terms of customer experiences and feedback, most found their mattresses comfortable initially, but there were some reports mentioning issues about firmness and longevity.
Vispring, formerly Vi Spring or Vi-Spring, is a luxury brand founded in 1901 and operating in London. It offers luxury materials and a line of hybrids and innerspring mattresses with all natural ingredients such as horsetail, wool, vicuña, cashmere, and silk. Sold across Europe and North America, Vispring gets mixed feedback from customers overall. While they use undoubtedly high end materials, there are some complaints about durability of feel and compression in the top layers.
Based on our aggregated reviews and our scoring method, we recommend Vispring in this match up!
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Sleeper reviews can be hard to understand from a high level -- especially with some companies moderating reviews. These mattresses, unfortunately, don't score as well with customers. There are still folks that love their mattresses, but there are many others with complaints. Read on below to get the details on the specifics.
Some reviewers feel good amounts of support in these mattresses, but others have had problems with the support. For those that have back pain already, do some added research to ensure the mattress fits your body.
There are some mixed reports about edge support for these mattresses. Some reviewers feel good about the support equalibrium across the mattress, but others felt like there was unevenness.
Getting a long-lasting mattress is awesome, and when instead we get a mattress that hurts our backs after a couple months, we feel awful. That said, finding a durable mattress nowadays is really hard. With more products available than ever, some brands are sacrificing quality. With these mattresses, some reviewers had problems with longevity That doesn't necessarily mean that durability issues will happen to everyone, but make sure to read up more before buying.
Customer reviews is a great way to target the right mattress for you. Sleepers rate these mattresses well, but some didn't like the feel as much. The below has more information on the mattress and a selection of reviews -- research on to make sure one of these works for you!
For stomach and back sleepers, a supportive mattress is essential. Side sleepers also need deeper support and a responsive mattress for their hips and shoulders. These mattresses provide sleepers with above average supportiveness. That said, some folks didn't feel supported enough so if you are heavier, make sure that your selection is right for you.
Most folks like the edge support from these mattresses. Some folks may experience some sagging when sitting or laying close to the edge.
A mattress that is good for durability can save you a lot of money and headaches. Sadly, in this day and age, everything from bedding to clothes degrades faster. These mattresses, specifically, have mixed ratings when it comes to longevity. Each bed is different so it may last years for you, but others may not be so lucky. Do some additional research and make sure that your choice should work well for you before purchasing.
After a ton of research I was torn between buying one of these new online memory foam 'mattress in a box' mattresses or a latex mattress. As the memory foam was cheaper and companies offer a 100 day return policy, we gave one a try. Have since returned due to being too hot and replaced with a Dunlopillo Royal Sovereign mattress (king).View More Reviews
Our last version of this lasted 25 years worth of us sleeping in it, our sons bouncing on it as children and all those years of the kind of activity that made them.
We thought we would treat ourselves to one of these mattresses, but were very disappointed. We found after a short while in bed it was like sleeping on a concrete block, and on top of that, although it is supposed to be the latest technology and therefor cool , we woke up drenched in sweat, even with a 4 tog duvet and cotton mattress cover. Not what we expected, would not recommend to anyone.
We tried sleeping on this for 2-3 nights. Lovely for the first 15 minutes then it was 'most unpleasant'. It was like a rock, no give; yet somehow it was still bouncy. It was the most peculiar thing. I can't understand why I've read good reviews of it. We returned it ASAP. If you are considering buying this, I'd suggest you spend a long time on it in the shop.
The first good nights sleep in a long time. This mattress is very comfortable and regulates personal body heat. It did take a week or two to get used to, but now I would highly recommend it to anyone. The only product design fault is that there is no handles on the mattress to help manoeuvre it when you need to rotate the mattress as recommended by the manufacturer on a seasonal basis.
I had a royal sovereign dunlopillo mattress for many years and needed a new one I ordered the same mattress because I wanted the same firmness but I'm sorry to say it doesn't seem to be the same firmness at all it seems a lot softer and the topping that is used has all dimples over it and as I don't like mattress toppers it felt very odd under my fitted sheet. I know Dunlopillo need to hopefully make improvements but I was slightly disappointed as I was expecting it at least to be the same firmness & for me the outer topper should be smooth. In hindsight if Dunlopillo are making their mattresses slightly softer I would have gone for the more firmer one. I was given a delivery day and a three hour time slot the delivery guys were great they unpacked it and put it onto the bed frame took all the packaging away which was brilliant because it did come very well packed in a cardboard box and plastic wrapping.
Beware of buying the Super King size, it's just two singles stuck together with glue. NASTY and the worst buy I have ever had the misfortune of making. The manufacturer just shrugged off my complaints with "that's how they are made"
Bought a millennium and have had no end of trouble. Paid nearly £3000+ for a super king. It is MUCH firmer than shown. After 3 months it did not spring back, causing even firmer compression points that means the only way to get a comfortable position is to mould back in to the indents!! Called dreams and had an independent assessment done. The result was that the 'indents' were not sufficient to claim a faulty mattress. We were told to rotate the matress every few weeks. BE WARNED...this is a VERY HEAVY mattress and virtually impossible to rotate. We have now given up rotating as frequently as it is VERY DANGEROUS to health and we risk damaging our backs even further...in fact I am now considering calling in the Health and Safety Executive to perform a RISK ASSESSMENT. All in all a TERRIBLE mattress, with warranty promises that are NOT upheld . We had a Dunopilo mattress 16 years ago, and it was amazing, hence we bought another; but be warned, the new so called 'contoured' support is rubbish, AND if you do manage to rotate this mattress the zones change and it is even more uncomfortable. We are seemingly stuck with ours, but I would not want anyone to spend this much money and be saddled with a white elephant like we are.
Contacted them for a replacement pillow cover as the zip was broken and were of no help whatsoever. Really bad customer service!
Dunlopillo use a percentage (Undisclosed) of synthetic Latex in their products. The products are NOT 100% Natural Latex. Synthetic Latex is a petroleum based product and could not be more different from Natural Latex. Dunlopillo obscure this by stating they use 100% "Pure" Latex.
I had a Dunlopillo as a baby, I used it until I left home, my mum used it to sit on after hip and knee replacement surgery ! I have a new one
I had a Dunlopillo Debonair for 15 years and loved it as it was so comfortable. I bought a Dunlopillo Mellenium bed 4 weeks ago and I have pain in whichever shoulder and hip I’m lying on. I have trouble getting to sleep and when I do I’m woken up by pain. I’m at a loss at what to do next. It was over £2000. The bottom sheet wrinkles badly too.
WE bought 2 single Royal Sovereign Mattresses 2 years ago and we really regret it. After 6 months the mattress started to change shape and did sink were most op the pressure is. At that time we complained where we purchased the mattress and they informed us that this can be normal. Reading the small print afterwards, it indeed mentioned that the shape of the mattress can change. This is not acceptable for a so called top quality mattress!!! I am a physiotherapist and will never recommend this product.
We bought the Millenium mattress with a cool cover free upgrade - wish we hadn't! The sheets/mattress protector slip continually leaving wrinkles/bumps and most uncomfortable. Have tried 3 different mattress protectors and a new 100% cotton sheet to no avail. The shop where we bought is trying to arrange a replacement standard cover. Hopefully this will solve the problem - have yet to receive it.
It's like sleeping on a concrete block. If you are fan of firm mattresses then this is for you, but be prepared to take pain meds for the rest of your life. Not worth the cost.
Now we know what our mattress should feel like . It was really time we had a new one.We have replaced it with the same one we have had for 10 years .So it had really done us proud .No doubt (we hope) this good make will last just the same .
Having had and enjoyed two previous Dunlopillo mattresses we confidently ordered another. The royal Sovereign however ,despite being an upgrade for us, is far too firm and uncomfortable. We are yet to enjoy a pleasant nights sleep on it. I feel this may have been an expensive mistake.
A different style of mattress to what we have previously been used to but so glad we made the change. It's very comfortable and supportive without being restrictive.
Whilst Dunlopillo beds have a reputation as trusted quality brand I had a been appalled with there after purchase customer service. I had problems with a few broken plastic supports for the base slates and had to have multipal emails with pictures and gained little help in buying the replacement parts. They do not stand by their products for after care service. VERY disappointing.
Dunlopillo mattresses have been my favorite for 35 years. They’ve changed a bit over that time in terms of materials used, but I still prefer them to other types
Love my new mattress, tried several Dunlopillo mattresses in shops and like the gentle support of this one. For me it offers the support with out being too hard. Tries a few orthopaedic mattresses and just found them uncomfortable.It's a bit more than I planned to spend but have no regrets. Decided to buy online as it was in stock so received next day and they took my old one away which was a God send.
The mattress is covered in synthetic material and causes excess sweating .very disappointed.
Very sweaty and got compared to a traditional mattress
Brand new bed would not recommend stuck with for now
Not quite such a good quality as the one it replaced but still fineView More Reviews
Really disappointed with this mattress and the level of customer care received. We initially noted a strong 'sheepy' odour coming from our newly acquired Vi Spring mattress which permeated our bedroom. We complained to JL who told us to air it. We stripped the mattress and aired the sheets each day for nearly a month but no difference to the smell was made. JL then replaced the mattress but the replacement is only marginally better than the original. Again, we aired it every day for the best part of a month, but the smell still persists. Vi Spring then sent an assessor out to look at the mattress, which is apparently not faulty. We have complained to JL again and are now awaiting another assessor. I get the distinct impression we are just being fobbed off and have ultimately made a very expensive and rather smelly mistake. :(
After visiting the store first I thought I had picked the ideal mattress for us. I couldn't see it on line but thought I was choosing a better one. It is comfortable and we sleep well on it but are concerned it's not firm round the edges. When you sit on the bed the rim collapses right down and does not feel like something a quality bed should do.
I am delighted with this mattress, quite delighted – easily the most comfortable bed I've ever owned. I have an old solid-base bed, not a divan, and I wanted a mattress that wasn't as deep as most typical, cheaper High St mattresses (this is only 21cm); I also prefer the well-ventilated, pocket sprung types as they are much cooler than memory foam mattresses, even the best. This fits the bill perfectly...and the bed! It's probably even better with a divan base.
Everything about this product spells quality and I think it's worth paying the higher price. I'm getting on in years a bit now with a tendency to backache – especially if I lie on my back – but the first night with this Vispring, I slept most of the night on my back without even a twinge the next day.
I've not had this long enough to comment on its long-term durability but the Lifetime Guarantee speaks volumes. Very highly recommended.
This mattress is utterly gorgeous. Have never slept so well. Highly recommended.
I bought this because it's Vispring and they have such an excellent reputation. I took a huge chance, and a plunge, buying it online without even trying it. But I had been doing a lot of prior research into mattresses. It is as the name says a Superb Mattress. More expensive than others but it's so comfortable and beautiful quality. You really do get what you pay for!
We just moved house and I bought this mattress for my two year old son's bed. It is extremely comfortable even when an adult has slept on it. My husband kind of wishes we bought this model for ourselves too.
This is the second VI Spring mattress I've had this problem with. I've had it over 6 weeks and if anything the smell is getting worse. I was told to air it , which I've tried to do (but I also need to sleep on it) , and don't think it's acceptable to deliver it to my home to do the airing., it should be fit for use when delivered. There is horsehair in the filling , and that's what it smells like , farmyard of some sort. It smells the whole room.
We were replacing a previous Vi-Spring, after 10 years or so. It was good to have an informative, but not pushy, salesman to guide us through what was available, and to have time to try out several. No criticisms.
We bought this mattress because of the quality craftsmanship Vispring offers, and the feel of it in store was quite comfortable and less springy than some other models. However, when we first slept on it, we wondered if they had given us the firm tension instead of the medium on accident. We checked the tag on the mattress and it was in fact medium. I have given four stars as we are happy with the mattress overall, and it is much much better quality than our old one. I suppose maybe it needs some breaking in before it feels like the one in store. However we will be purchasing a mattress topper anyways as we prefer a softer 'cloud' feel.
Spent some time researching mattresses and had some questions which Vi Spring were happy to answer - they were transparent about their product. The mattress has a different feel to our old one - not such a 'springy' feel, but we have slept really well since we purchased it. We are very happy with the product.
We are delighted with the comfort offered by this mattress. It gives plenty of support to the back and ensures a good night's sleep.
This mattress has revolutionised our sleep patterns and is well worth the expense
I have a vispring shetland (pruchased in ny). I must say my gf and I are both very unimpressed. its heavy. it needs to be flipped/rotated - and its wombly structure and insane weight makes it impossible to do so. its awesomely marketed, but its not a good product. when I first get in bed, it feels like the best mattress. but by morning I'm tight and exhausted feeling. its time to dump this white elephant and get something that works.
After reading many articles about what makes a good mattress and trying different mattresses in different shops, I decided to purchase Vispring Wembury. I wanted a mattress made as much as possible from natural fibers, suitable for slated bed and turnable so it will last longer. My previous mattress was firm tension but as I'm around 10 stones, this time I bought medium tension. This mattress is made using horsehair and British wool so at the beginning it did smell a bit of sheep. The smell went away nearly completely after few days. Reading various reviews, lots of people complain about foam mattresses smell too. Wembury mattress requires frequent turning - it weighs 44KG and one person can just about manage to do it. I'm turning and rotating my mattress every week at the moment to prevent dips and sagging. This mattress is very warm - it is perfect for older, colder houses. No need for hot water bottle anymore. Wool in the mattress makes it warm and very comfortable.
Excellent mattress. Purchased during sale so received significant discount. Mattress is medium spring and is on the soft side so if you need a firmer mattress it would be advisable to request. However I am more than pleased with the quality of product. Have slept well since it arrived!
Absolutely lovely mattress. Took about 10 weeks to bed in but worth the wait! This mattress can be turned over as well so it is very good value. It was worth investing in this mattress and I highly recommend it. Love John Lewis and will use them for as much as I can.
At first it was a little hard(supposed to be medium tension) and took some getting used to. It was married with a John Lewis wooden slatted bed and it felt as if the mattress was sloping when slept on. On advise from the John Lewis staff, we purchased a Vi spring over- cover to cover the slats Now pleased with the bed and the mattress. Thank you John Lewis.
Bought in the sale with matching divan base for our guest room. It is just as comfortable as all the other ViSpring beds we have bought and we would not buy anything else now. Guests have gone out and bought their own after testing it out on overnight stays with us. Need to research what you want from the range before you buy and make an informed choice. JL staff very knowledgeable and helpful and ,of course, test the beds out in store ! We also have a Vispring soft mattress and divan set in a small spare room which is just lovely but only if you like soft mattreses. I found it was much easier to lie on, after major surgery, for my painful scars ! One of our regular guests chose the set herself so she is very happy when she visits. Not sure you'd get the full benefit of the Vispring range if the mattress was on another type of divan though.
A fantastic mattress that offers superb comfort. Great support and a good finish. Highly recommended!
I bought a firm mattress but after less than four months I noticed it had sagged in certain areas. Not only is the mattress unconfomfortable, it has also caused me significant back and neck issues - it took me a while to work out these issues were related to the mattress. I would hate for someone else to make the same mistake as I did so please do think very carefully before buying this mattress.
Bought this in king size. After 2 years complained about sagging. Vi spring sent out a tester. Th result came back - normal wear & tear. A year down the line the sagging is much worse. We wake up with back ache every morning. it has been turned regularly. What a waste of money. Guarantee is useless.
Bought this in King size about 3 and a half years ago. Have had back pain pretty much ever since. Mattress has slumped despite regular turning (care instructions say not to turn it but after 10 days it is unbearable unless turned). I wish we had ignored the advice of the salesperson and bought a firm mattress or gone elsewhere. Money wasted.
No warning when ordering but mattress made exclusively for JL by Vi spring bore no resemblance upon delivery to the mattress tested instore - really unsuitable comfort wise. JL after 2/3 days not accepting responsibility re return - now tells us it takes 6 weeks to break in!!!! Always bought lots from JL and cannot believe this - do hope they accept responsibility quickly as really unhappy and want to choose a different product that does not need 6 weeks of discomfort and insomnia. Hardly any reviews since this is JL exclusive wish had bought a mattress with lots of available comparable reviews. Will update when JL have reconsidered..........
Decided to splash out as sleep is very important to us. Bought split tension after recommendation from store assistant. After 2 months it was terrible. Medium side fine. Soft side a huge dent and leans so feels like falling sideways all night. Bought partly because of guarantee which is worthless. Lumpy, devoid of support. Not slept more than 5 hours since I've had it. Awful experience. John Lewis customer service not helpful. Guarantee not worth the paper it's written on. AVOID.
Only Vi Spring make a softer mattress for lighter people.
We have had this mattress since 2013 and it has 5cm depth on one side, and all john Lewis said there is nothing they can do to help resolve the issue. would not recommend this mattress.
We ordered a Vispring Wembury kingsize mattress with a firm side and a medium side and we were very specific about which side was which. However, Vispring produced it the other way around, i.e. to have the tensions on the sides we specified, the mattress had to be turned 180 degrees.
The name of this mattress couldn't be more appropriate! With both of us under 11 stone our previous firm vi-spring mattress was a mistake - this is as near perfect as it gets, and so very comfortable!
We purchased twin elite Vispring and they sagged/had a depression immediately. The store where we purchased the mattresses graciously replaced the two twins (we liked the sturdy handles for turning the mattresses and the quality zippers to zip together the twins) with the Vispring Sublime (an upgrade) and within a few months we had the same sagging. We are both under 200 lbs and feel that there should be no sagging with what is supposedly this quality of mattress and the price. An independent inspector came and measured the depression and it is 2 inches. Vispring will not stand behind their product which is just 2 years old. I highly recommend not buying a Vispring.
After three years of sleepness nights, agro and upset I advise everyone to not buy a Vispring divan or mattress. We bought ours three years ago from And So To Bed and spend a fortune on it. I could write pages and pages but basically, it was a disaster from day one with delivery of a mattress with two spring sticking out of the top. After a year of complaining (customer service is TERRIBLE) FIRA were sent out to inspect our mattress telling us that it was faulty but telling the company it was fine....paperwork must have got muddled! Another two years of moaning and we were given a new mattress.....weeks later spring started sticking out of the top....we realised the divan had sunk and, again, springs sticking out of it.....we complained again. No one believed us.....we are a hardworking couple and certainly would not waste time in complaining if we didnt need to, I assure you. After three long, tiring years we have got our money back and the bed has finally been taken away. No apologies, no compensation (apart from a cheap bottle of revolting looking red wind) AND we now have a Hypnos Bed which is wonderful. No wonder Vispring dont have the Royal Warrant.....I beg all who reads this, please do not buy from And So To Bed and Vispring if you want a good nights sleep.
V-Spring Mattress feels like we are falling out of bed, bad after sales service from Retailer Aldiss of Norwich
After only two years The springs have sagged on both sides. I weigh 10 stone, wife 8.5 stone. It is so extreme that I feel like I am falling out of bed and it is getting worse. There seems no end to it. I paid over £2000 for this garbage - life time guarantee Ha!
We had a Herald Supreme zip and link for 20 years which was wonderful. When we needed to change the bed we bought a Vi-Spring from a well known retailer. It was the most uncomfortable bed we had ever slept on. When I phoned Vi-Spring the customer services assistant explained that they made the bed according to the retailers specifications and we couldn't compare it to their standard range, even though it had 'Vi-Spring' woven into the mattress fabric. A complete waste of over £3000. So buy a Vi Spring that it advertised on their website but not one made for another store.
Both my wife and myself decided to buy the VI Spring Mattress attracted by the warranty and promised customer service. But sadly, when we contacted support to get our expensive mattress inspected, found that Customer Service Played us by sending a a consultant that after spending like two hours in our home checking every single detail of the mattress stated that he couldn't perform the inspection. What anincredible joke. The company washed their hands and didn't help us with our mattress despite all the time and energy spent on getting that inspection performed. What a terrible customer service.
Had mattress less than a year and already has dipped where you feel like you're laying on the side of a mountain. Vispring send someone round to check and say this is normal wear and tear. Absolute joke of a company, spent £2000 on a mattress that is useless after hardly any use and they don't want to do anything about it. Expensive lesson, do not make the same mistake.
I love vi spring beds just love them yes they are exspencive but there so comfatable I had med soft 6 ft zip and link mattress and base ..I'm now looking to buy my new bed from them as I know others are cheaper but don't forget you pay cheap get cheap
I was expecting some great nights sleep from my new mattress and divan set. The previous Vispring Elite bought in 1999 is still going strong in the spare room (medium firmness). This new Elite mattress with medium firmness is truly awful. Great for the first 1-2 weeks but after that I've had excruciating back pain and I don't have a bad back. I'm exchanging for a firm mattress in the hope that this cures it. For now, it's back to the comfort of the old bed, just wish I could have bought the same one they made 20 years ago. Sorely disappointed.
A very comfortable mattress but impossible to turn without bending, which invalidates guarantee. After 15 years with regular turning it now has noticeable indentation and needs changing. But not sure how we can move it.
Sadly our bed has been repaired so many times it’s not true, the materials used are not fit for purpose. The bed is now lumpy and saggy, be aware before spending your money the most expensive is definitely not the best !!!