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Dreamcloud is a high value for the money luxury pocket sprung mattress. Similar to other pillow top style mattresses available at mattress retailers, the Dreamcloud's claim to fame is its fluffy top layers. However, shoppers appreciate that the design is more focused on long term support than common retail options. Overall, customers describe a well-balanced medium-firm comfort similar to the feel of a luxury hotel, but with added support.
Vispring, formerly Vi Spring or Vi-Spring, is a luxury brand founded in 1901 and operating in London. It offers luxury materials and a line of hybrids and innerspring mattresses with all natural ingredients such as horsetail, wool, vicuña, cashmere, and silk. Sold across Europe and North America, Vispring gets mixed feedback from customers overall. While they use undoubtedly high end materials, there are some complaints about durability of feel and compression in the top layers.
Based on our aggregated reviews and our scoring method, we recommend Dreamcloud in this match up!
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Going over reviews is a great way to shop for a new mattress because you can 'demo' a mattress through someone else's experience and increase your chances of finding a good mattress. These mattresses have some of the highest customer satisfaction scores. So, you can feel excited about this brand.
These mattresses offer good support. Customers describe their shoulders and hips are well supported while their backs are aligned.
These mattresses also approach edge support well, which is the evenness of support along the sides. For people that like to sit on the edge of the mattress, these mattresses will provide a good amount of resistance for you.
Bowling Ball & Density Tests
A bowling ball is good at providing an indication of firmness, and it is also helpful in how the dip it creates changes throughout the mattress. Therefore, it can show if there is even resistance or if some areas sag. Based on this, these mattresses will do well in their even support of the spine.
Every mattress shopper is looking for a mattress that will last. However as companies focus more on profits and less on building quality products, finding a mattress that lasts can be tough to get. However, even with that being said, these mattresses have some good marks on durability. For the average sized sleeper, they will last 7 - 12 years. If you are heavier or use your mattress more than nightly, then you may expect a little less durability.
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Reading online reviews and getting a sense of how people feel is a great way to figure out if a company is going to be a good fit for you. Sleepers have positive things to say about these mattresses and their comfort, but there are some that had mixed experiences. Take a look at the reviews and specifics below to learn if these mattresses will work for you.
Support in mattresses is deeply important to spine health and deep sleep. If you have a bed that doesn't support you, you are not likely getting the kind of sleep that you could be getting from a mattress that aligns the spine. Most customers were happy with the support from these mattresses, but some had issues with the feel.
These mattresses offer good edge support, which is well received by those that like to lay close to the edge of the mattress. Some that are heavier and have larger builds may still experience some sagging along the edges.
Customers gives these mattresses mixed reviews on lasting comfort. We're all after mattresses that feel just as great now as they did 10+ years ago, but unfortunately not all mattresses last for the long term. If you are thinking about buying a new mattress that isn't an A+ on durability, do a last look at the warranty and return policies to make sure you are safe.
I love my DreamCloud mattress!!! It’s the perfect amount of softness which I need to sleep comfortably. I couldn’t be happier with my purchase. Money well spent. Thank you for creating the perfect mattress!View More Reviews
Was worried I might not like it as much as my Tempur pedic but no such worries! its wonderful, comfortable and well made. I also love my bed frame. Highly recommend.
We had been through some other mattresses that were over double the price of Dream Cloud prior to receiving ours. We heard people tell us it was like sleeping on a cloud, not sure if I believe that or not. But once we slept in it we did believe that. It's got the perfect mix of support and comfort, something that 3 other mattress companies couldn't get right. We love our Dream Cloud and I've recommended them to my friends as well.
The mattress has a medium firmness, which is adequate for me at my weight of 170 pounds. The mattress is currently on the floor - not on a bed frame. The mattress is dense enough that I cannot feel the floor after laying down.
Took a chance of buying online. But with the 365 day trial.. you can’t go wrong. Totally satisfied and wish I would’ve done sooner.
Great mattress! Couldn't have believe that it could fit in the box. The mattress pad is great but it does creep from the edge of the mattress.
Overall, I am happy with my new mattress. It is cooler than the memory foam mattress I had before. I'm not sweating 1 hour after going to bed. But, I think this mattress is best for people that sleep on their backs. I'm a side sleeper and find that my hips hurt and I toss and turn all night. My husband loves this mattress.
I had many questions & interactions with multiple service agents on-line prior to my decision to buy, all of which were extremely professional & helpful. I'm not one to make purchases sight unseen, but after reading ALL of the reviews, like so many others, I took the plunge and so glad I did! White Glove service was wonderful & worth the price for me. The bed was a bit firmer than I expected. I discussed this with their Concierge one month later. They were tremendously helpful. The Soft-Topper was exactly what I needed to make my mattress exactly what I was hoping for. My experience with DreamCloud, start to finish, has been a GREAT one!
This mattress has far surpassed my expectations! My husband and I BOTH can finally sleep comfortably. I appreciate a firm mattress, while my husband prefers soft. Together, we agreed that this mattress is a perfect combination! I was hesitant about purchasing a mattress without trying it out first. However, based on the reviews, and 365 day guarantee, I had nothing to lose. I'm so glad we invested in this particular mattress. I'll never own a different kind!!!
I ordered a different hybrid mattress that would qualify as “luxury,” but the $4000 didn’t meet expectations. After some research, we decided to give DreamCloud a try. I have not been disappointed. It is well-worth the low price, and will absolutely be pushing family and friends this direction.
Easy to order, came on time! The mattress is like sleeping on clouds as our 4 year described it. I have taken several naps and I can't wait to order ours.
I love it. Not too soft and not too firm. Amazing comfortable. I sleep much better then before.
GREATEST MATTRESS EVER! NICE AND THICK, BEAUTIFUL MATERIALS USED. I SLEEP SO WELL ON THIS MATTRESS!
Dreamcloud is like dancing a waltz with a big strong man who leads you and holds you and graces you with strength and security.
We have had our dream cloud for about 2 months now and have never slept better! It is the perfect firmness for both of us and “cuddles you back”. I used to have frequent back pain which has stopped since we have gotten our dream cloud. Neither of us wake up during the night and previously we had tossed and turned and gotten up multiple times to use the restroom. I can not say enough good things about this mattress- we both agree it was 100% worth the investment!
I was not sure whether or not to purchase this Dream mattress, I was debating for months. Then I just go too tired of not having a good few hours of sleep. I guess I was too tired to think on the day I ordered it, but I ordered it. Next thing you know I was unrolling the mattress. Oh course thinking out loud “I hope I didn’t make the wrong decision!” Well let me tell you. I LOVE, LOVE, LOVE my DREAM! One of the best decisions I have made. My husband and I sleep like babies and I don’t even feel my back pains anymore! Woohoo!!! I give you guys 5 stars!
So far loving the mattress good back support
Overall the Dreamcloud is a very comfortable mattress. However, I was hoping for a bit more cooling from the gel
Love love love it
My daughter visited me and she has insomnia, but she was able to sleep thru every night on this bed. She said that was the best night sleep she has had in a very very long time. She said it was great to be able to sleep the entire night without waking up.
I believe this is the most comfortable mattress I have sleep on in my 65 years. I have owned everything from water beds to extra firm rocks, purchased through mattress stores that the “sales experts” assured was the correct fit for us. After sampling our daughters recent purchase of her Dream Cloud, we were convinced this was the the way to go. Everything from the out standing price, ease of ordering, quick delivery, and the second to none trial and warranty made this decision even easier. Since ordering ours, our Son and Daughter-in-law have also ordered a Dream Cloud. I can whole heartedly recommend this product with out hesitation.
My DreamCloud out of the box was easy to set up. I bought it because my older mattress was very firm and I wanted a softer feel but with some firmness. I do think it's still a firm mattress, not as firm as my older one. I do sleep well on it, although I wish it had a more plush feel on the top.
My first impression of this mattress is very mixed. It feels softer than I am used to and i was concerned about that at first. But I seem to be sleeping better so i guess time will tell. Also it is very soft on the edges so you have to be careful sitting on the perimeter. Not nearly as much support as a traditional bed.
A good mattress but just to firm. Returning process underway. Hope it goes a little better than it is as of now.
I received my mattress mid-Sep and completely love it. It is very comfortable; I can't believe the difference from my old mattress. I titled the review First Review, as most everything goes well for a short time, after which the product fails and customer service is nonexistent...hopefully, this wont be the case.
This mattress is everything I expected it to be. Very comfortable
As comfortable as I can be with mattress on floor, furniture company really delaying my shipment
Once we got the real mattress delivered and set up it has been great. Unfortunately when the box was first delivered it was filled with pillows and clothes. Apparently a throw away from another delivery. Ultimately the responsibility of Dreamcloud. So far so good.
We have used the mattress for almost thirty days and love it. Best sleep ever. The frame and headboard was a project by myself but I have never had a more sturdy one. Highly recommend the mattress and frame.
This is seriously the best mattress ever. It's so comfy and perfect
We really love our Dreamcloud mattress. It is very supportive but still very comfortable. It felt a slight bit firm at first, but now I sleep so well. My husband loves it too. Great investment. Thanks.
Good quality product, delivery on time, easy to set up and price reasonable. Dreamcloud need only to work in custumer service because is difficult the comunication..But the mattress is awesome.
This mattress is the perfect mix of support and softness. We absolutely love it.
This mattress is very comfortable and helps to keep you cool. Best night sleep I have had in many years. Well worth the money.
Mattress is not bad. Quality appears to be good. Luxury firm is a good description. Adjustable base is good. Micky from customer service was great!
Box arrived in poor shape and several days later than promised, but the mattress was not damaged. Other reviews have mentioned a protective cloth bag. All I saw was plastic. I was not sure how to get it open but when I did, I discovered that it was upside down. Difficult to get a king mattress turned over by myself. Maybe some better instructions. Finally got it installed on the original box springs which were in good shape. Covered them with a fitted king bed sheet and they look great. The mattress is very comfortable but I am a little disappointed in the edge support. After a couple of weeks, the edges seem to be getting softer and with less support when I sit on the edge of the mattress. There seems to be a permanent $ 200 discount in their ad. It is listed for a short time but it is always there. Overall, I am satisfied with the mattress but I have no way to compare to other mattresses in this price range. Well, I do have a year to make up my mind.
This mattress is really comfy, we love it ... so0 much softer than our tempurpedic that we used to have. I'm hoping that as time goes on, it will get alittle softer, but otherwise we're loving it!
This is the perfect bed. It’s not too soft or too firm. Well made with no weird “new smell”. Well worth the money, which surprisingly wasn’t all that much in comparison to other mattresses.
We bought a CalKing Dreamcloud mattress because we needed a new mattress that was firmer the our 10 year old pillows top mattress from Banner mattress in CA. We were concerned about purchasing online but with the 1 year return it if you don’t like it policy we figure it was worth a try. The mattress arrived quickly and we liked it a lot so after a few months we bought a queen size for our sons room. The company responds very quickly to any issues as the queen and a weird spot on the bottom and after sending photos a replacement was sent quickly. Very happy with the mattresses and the service at Dreamcloud. We sleep better also with these luxury firm style mattresses.
Not quite such a good quality as the one it replaced but still fineView More Reviews
Really disappointed with this mattress and the level of customer care received. We initially noted a strong 'sheepy' odour coming from our newly acquired Vi Spring mattress which permeated our bedroom. We complained to JL who told us to air it. We stripped the mattress and aired the sheets each day for nearly a month but no difference to the smell was made. JL then replaced the mattress but the replacement is only marginally better than the original. Again, we aired it every day for the best part of a month, but the smell still persists. Vi Spring then sent an assessor out to look at the mattress, which is apparently not faulty. We have complained to JL again and are now awaiting another assessor. I get the distinct impression we are just being fobbed off and have ultimately made a very expensive and rather smelly mistake. :(
After visiting the store first I thought I had picked the ideal mattress for us. I couldn't see it on line but thought I was choosing a better one. It is comfortable and we sleep well on it but are concerned it's not firm round the edges. When you sit on the bed the rim collapses right down and does not feel like something a quality bed should do.
I am delighted with this mattress, quite delighted – easily the most comfortable bed I've ever owned. I have an old solid-base bed, not a divan, and I wanted a mattress that wasn't as deep as most typical, cheaper High St mattresses (this is only 21cm); I also prefer the well-ventilated, pocket sprung types as they are much cooler than memory foam mattresses, even the best. This fits the bill perfectly...and the bed! It's probably even better with a divan base.
Everything about this product spells quality and I think it's worth paying the higher price. I'm getting on in years a bit now with a tendency to backache – especially if I lie on my back – but the first night with this Vispring, I slept most of the night on my back without even a twinge the next day.
I've not had this long enough to comment on its long-term durability but the Lifetime Guarantee speaks volumes. Very highly recommended.
This mattress is utterly gorgeous. Have never slept so well. Highly recommended.
I bought this because it's Vispring and they have such an excellent reputation. I took a huge chance, and a plunge, buying it online without even trying it. But I had been doing a lot of prior research into mattresses. It is as the name says a Superb Mattress. More expensive than others but it's so comfortable and beautiful quality. You really do get what you pay for!
We just moved house and I bought this mattress for my two year old son's bed. It is extremely comfortable even when an adult has slept on it. My husband kind of wishes we bought this model for ourselves too.
This is the second VI Spring mattress I've had this problem with. I've had it over 6 weeks and if anything the smell is getting worse. I was told to air it , which I've tried to do (but I also need to sleep on it) , and don't think it's acceptable to deliver it to my home to do the airing., it should be fit for use when delivered. There is horsehair in the filling , and that's what it smells like , farmyard of some sort. It smells the whole room.
We were replacing a previous Vi-Spring, after 10 years or so. It was good to have an informative, but not pushy, salesman to guide us through what was available, and to have time to try out several. No criticisms.
We bought this mattress because of the quality craftsmanship Vispring offers, and the feel of it in store was quite comfortable and less springy than some other models. However, when we first slept on it, we wondered if they had given us the firm tension instead of the medium on accident. We checked the tag on the mattress and it was in fact medium. I have given four stars as we are happy with the mattress overall, and it is much much better quality than our old one. I suppose maybe it needs some breaking in before it feels like the one in store. However we will be purchasing a mattress topper anyways as we prefer a softer 'cloud' feel.
Spent some time researching mattresses and had some questions which Vi Spring were happy to answer - they were transparent about their product. The mattress has a different feel to our old one - not such a 'springy' feel, but we have slept really well since we purchased it. We are very happy with the product.
We are delighted with the comfort offered by this mattress. It gives plenty of support to the back and ensures a good night's sleep.
This mattress has revolutionised our sleep patterns and is well worth the expense
I have a vispring shetland (pruchased in ny). I must say my gf and I are both very unimpressed. its heavy. it needs to be flipped/rotated - and its wombly structure and insane weight makes it impossible to do so. its awesomely marketed, but its not a good product. when I first get in bed, it feels like the best mattress. but by morning I'm tight and exhausted feeling. its time to dump this white elephant and get something that works.
After reading many articles about what makes a good mattress and trying different mattresses in different shops, I decided to purchase Vispring Wembury. I wanted a mattress made as much as possible from natural fibers, suitable for slated bed and turnable so it will last longer. My previous mattress was firm tension but as I'm around 10 stones, this time I bought medium tension. This mattress is made using horsehair and British wool so at the beginning it did smell a bit of sheep. The smell went away nearly completely after few days. Reading various reviews, lots of people complain about foam mattresses smell too. Wembury mattress requires frequent turning - it weighs 44KG and one person can just about manage to do it. I'm turning and rotating my mattress every week at the moment to prevent dips and sagging. This mattress is very warm - it is perfect for older, colder houses. No need for hot water bottle anymore. Wool in the mattress makes it warm and very comfortable.
Excellent mattress. Purchased during sale so received significant discount. Mattress is medium spring and is on the soft side so if you need a firmer mattress it would be advisable to request. However I am more than pleased with the quality of product. Have slept well since it arrived!
Absolutely lovely mattress. Took about 10 weeks to bed in but worth the wait! This mattress can be turned over as well so it is very good value. It was worth investing in this mattress and I highly recommend it. Love John Lewis and will use them for as much as I can.
At first it was a little hard(supposed to be medium tension) and took some getting used to. It was married with a John Lewis wooden slatted bed and it felt as if the mattress was sloping when slept on. On advise from the John Lewis staff, we purchased a Vi spring over- cover to cover the slats Now pleased with the bed and the mattress. Thank you John Lewis.
Bought in the sale with matching divan base for our guest room. It is just as comfortable as all the other ViSpring beds we have bought and we would not buy anything else now. Guests have gone out and bought their own after testing it out on overnight stays with us. Need to research what you want from the range before you buy and make an informed choice. JL staff very knowledgeable and helpful and ,of course, test the beds out in store ! We also have a Vispring soft mattress and divan set in a small spare room which is just lovely but only if you like soft mattreses. I found it was much easier to lie on, after major surgery, for my painful scars ! One of our regular guests chose the set herself so she is very happy when she visits. Not sure you'd get the full benefit of the Vispring range if the mattress was on another type of divan though.
A fantastic mattress that offers superb comfort. Great support and a good finish. Highly recommended!
I bought a firm mattress but after less than four months I noticed it had sagged in certain areas. Not only is the mattress unconfomfortable, it has also caused me significant back and neck issues - it took me a while to work out these issues were related to the mattress. I would hate for someone else to make the same mistake as I did so please do think very carefully before buying this mattress.
Bought this in king size. After 2 years complained about sagging. Vi spring sent out a tester. Th result came back - normal wear & tear. A year down the line the sagging is much worse. We wake up with back ache every morning. it has been turned regularly. What a waste of money. Guarantee is useless.
Bought this in King size about 3 and a half years ago. Have had back pain pretty much ever since. Mattress has slumped despite regular turning (care instructions say not to turn it but after 10 days it is unbearable unless turned). I wish we had ignored the advice of the salesperson and bought a firm mattress or gone elsewhere. Money wasted.
No warning when ordering but mattress made exclusively for JL by Vi spring bore no resemblance upon delivery to the mattress tested instore - really unsuitable comfort wise. JL after 2/3 days not accepting responsibility re return - now tells us it takes 6 weeks to break in!!!! Always bought lots from JL and cannot believe this - do hope they accept responsibility quickly as really unhappy and want to choose a different product that does not need 6 weeks of discomfort and insomnia. Hardly any reviews since this is JL exclusive wish had bought a mattress with lots of available comparable reviews. Will update when JL have reconsidered..........
Decided to splash out as sleep is very important to us. Bought split tension after recommendation from store assistant. After 2 months it was terrible. Medium side fine. Soft side a huge dent and leans so feels like falling sideways all night. Bought partly because of guarantee which is worthless. Lumpy, devoid of support. Not slept more than 5 hours since I've had it. Awful experience. John Lewis customer service not helpful. Guarantee not worth the paper it's written on. AVOID.
Only Vi Spring make a softer mattress for lighter people.
We have had this mattress since 2013 and it has 5cm depth on one side, and all john Lewis said there is nothing they can do to help resolve the issue. would not recommend this mattress.
We ordered a Vispring Wembury kingsize mattress with a firm side and a medium side and we were very specific about which side was which. However, Vispring produced it the other way around, i.e. to have the tensions on the sides we specified, the mattress had to be turned 180 degrees.
The name of this mattress couldn't be more appropriate! With both of us under 11 stone our previous firm vi-spring mattress was a mistake - this is as near perfect as it gets, and so very comfortable!
We purchased twin elite Vispring and they sagged/had a depression immediately. The store where we purchased the mattresses graciously replaced the two twins (we liked the sturdy handles for turning the mattresses and the quality zippers to zip together the twins) with the Vispring Sublime (an upgrade) and within a few months we had the same sagging. We are both under 200 lbs and feel that there should be no sagging with what is supposedly this quality of mattress and the price. An independent inspector came and measured the depression and it is 2 inches. Vispring will not stand behind their product which is just 2 years old. I highly recommend not buying a Vispring.
After three years of sleepness nights, agro and upset I advise everyone to not buy a Vispring divan or mattress. We bought ours three years ago from And So To Bed and spend a fortune on it. I could write pages and pages but basically, it was a disaster from day one with delivery of a mattress with two spring sticking out of the top. After a year of complaining (customer service is TERRIBLE) FIRA were sent out to inspect our mattress telling us that it was faulty but telling the company it was fine....paperwork must have got muddled! Another two years of moaning and we were given a new mattress.....weeks later spring started sticking out of the top....we realised the divan had sunk and, again, springs sticking out of it.....we complained again. No one believed us.....we are a hardworking couple and certainly would not waste time in complaining if we didnt need to, I assure you. After three long, tiring years we have got our money back and the bed has finally been taken away. No apologies, no compensation (apart from a cheap bottle of revolting looking red wind) AND we now have a Hypnos Bed which is wonderful. No wonder Vispring dont have the Royal Warrant.....I beg all who reads this, please do not buy from And So To Bed and Vispring if you want a good nights sleep.
V-Spring Mattress feels like we are falling out of bed, bad after sales service from Retailer Aldiss of Norwich
After only two years The springs have sagged on both sides. I weigh 10 stone, wife 8.5 stone. It is so extreme that I feel like I am falling out of bed and it is getting worse. There seems no end to it. I paid over £2000 for this garbage - life time guarantee Ha!
We had a Herald Supreme zip and link for 20 years which was wonderful. When we needed to change the bed we bought a Vi-Spring from a well known retailer. It was the most uncomfortable bed we had ever slept on. When I phoned Vi-Spring the customer services assistant explained that they made the bed according to the retailers specifications and we couldn't compare it to their standard range, even though it had 'Vi-Spring' woven into the mattress fabric. A complete waste of over £3000. So buy a Vi Spring that it advertised on their website but not one made for another store.
Both my wife and myself decided to buy the VI Spring Mattress attracted by the warranty and promised customer service. But sadly, when we contacted support to get our expensive mattress inspected, found that Customer Service Played us by sending a a consultant that after spending like two hours in our home checking every single detail of the mattress stated that he couldn't perform the inspection. What anincredible joke. The company washed their hands and didn't help us with our mattress despite all the time and energy spent on getting that inspection performed. What a terrible customer service.
Had mattress less than a year and already has dipped where you feel like you're laying on the side of a mountain. Vispring send someone round to check and say this is normal wear and tear. Absolute joke of a company, spent £2000 on a mattress that is useless after hardly any use and they don't want to do anything about it. Expensive lesson, do not make the same mistake.
I love vi spring beds just love them yes they are exspencive but there so comfatable I had med soft 6 ft zip and link mattress and base ..I'm now looking to buy my new bed from them as I know others are cheaper but don't forget you pay cheap get cheap
I was expecting some great nights sleep from my new mattress and divan set. The previous Vispring Elite bought in 1999 is still going strong in the spare room (medium firmness). This new Elite mattress with medium firmness is truly awful. Great for the first 1-2 weeks but after that I've had excruciating back pain and I don't have a bad back. I'm exchanging for a firm mattress in the hope that this cures it. For now, it's back to the comfort of the old bed, just wish I could have bought the same one they made 20 years ago. Sorely disappointed.
A very comfortable mattress but impossible to turn without bending, which invalidates guarantee. After 15 years with regular turning it now has noticeable indentation and needs changing. But not sure how we can move it.
Sadly our bed has been repaired so many times it’s not true, the materials used are not fit for purpose. The bed is now lumpy and saggy, be aware before spending your money the most expensive is definitely not the best !!!