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Dormeo is a popular mattress brand in the UK and Europe with countless mattress offerings to choose from. They revolutionised the industry with their inclusion of the Octaspring all-foam coil, which provides targeted support while ensuring essential cooling and pressure relief. Since then, they have added pocket sprung and traditional all-foam varieties too. Customers generally like their mattresses, but there have been some complaints about durability.
Vispring, formerly Vi Spring or Vi-Spring, is a luxury bed founded in 1901 and operating in London, England. It offers luxury materials and a line of hybrids and innerspring mattresses with all natural ingredients such as horsetail, wool, alpaca, cashmere, and silk. Sold across Europe and North America, Vispring gets mixed feedback from customers despite their high end materials, which is due to some customers experiencing durability issues and some expecting more comfort for the money.
Based on our aggregated reviews and our scoring method, we recommend Dormeo in this match up!
See Our Full Review of Dormeo
It isn't always easy to figure out customer satisfaction with companies doing lots of work cleaning their online reputations. That said, customers give these mattresses good marks overall. However, there were some sleepers that didn't like the feel. so make sure to research the below specifics to learn if this mattress will work for you!
Having a supportive mattress is really important to having a healthy spine and getting a deep sleep. If your matttress isn't as supportive as it should be, you are probably not getting the best night of sleep. These mattresses offered good support at first, but some had issues with comfort over the long term.
Most will find these mattresses to be fine for edge support, which is well received by those that like to lay close to the edge of the mattress. Those that are heavier may still experience some declining around the sides of the mattress.
Mattresses that are durable will stay cozy at least 7 - 12 years based on the materials. Foam mattresses are generally less durable, while coil mattresses that are high quality should last longer. That said, mattresses with less of a focus on durability can start sagging much faster, especially under the weight of heavier sleepers. Sleepers give these mattresses mixed emotions. Some have found comfort for the long term, but others have had complaints.
Most sleepers feel excellent with their mattresses and reviewed them well. However, some sleepers didn't sleep as well. If one of these mattresses looks good to you, make sure to read more about these mattresses below to make sure it will work for you.
Having a supportive mattress is essential for having a good night's sleep. Sleepers describe these mattresses as highly supportive at first, but some had complaints about the support over the long term. Make sure that the mattress is spec'd for your body type of firmness preference before purchasing.
Edge support is an important attribute in hunting down a mattress that is comfortable no matter where you relax on it. These mattresses are okay in terms of edge support, but some may experience the edges to dip more over the long term.
Bowling Ball & Density Tests
In tests that measure the density and supportiveness of the mattresses, supportiveness for these mattresses is fairly even. Some folks have mentioned that support may degrade over time for some.
Customers gives these mattresses mixed reviews on lasting comfort. We're all big fans of mattresses that feel just as great as they did 10 years ago as they do today, but unfortunately, not all of them will last as long as you hope. If a mattress with mixed feelings on durability is on your short list, do a last look at the warranty and return policies to make sure you are safe.
Don't get me wrong, it is an okay mattress, but not the kind of mattress that I was really after. I got sold on their Octaspring tech, but in all it just makes weird bumbs in the mattress. I didn't feel as supported as I was before.View More Reviews
The Dormeo bed has a bounce to it that other beds don't. It's good for snuggling up with your SO if you know what I mean. :) Highly recommended.
I've had my new bed for a couple months and it already has some weird dips in it that weren't there at the beginning. I don't feel anything differently yet, but I expect that it may sag soon.
I just love this bed. It is really comfortable and curves to my body when I sleep, which is exactly what I was looking for! I might even buy one for my kids because I love it so much!
I knew I was taking a risk when I selected this mattress because it is new technology, but overall I really like the feel. It's unlike other beds that I've had.
Truly Great Mattress, so comfortable and supportive
I am very pleased with this mattress. It took some getting used to. Having slept on it for 3 months now, I can feel a difference in my back. The support it provides is excellent. It is unfortunate that I couldn't try the mattress before buying, but based on the description from Dormeo, I went for it. This mattress feels as good as other well known and more expensive memory foam mattresses. One negative is that there are no handles on the sides of the mattress to enable rotating it. So it is difficult to hold it to rotate. It comes rolled up, and then you open it and roll it out. But if I had any reason to return it, i don't believe i would ever be able to fit it down the stairs again. Fortunately that is not necessary for me, but worth considering before buying.
We brought this mattress after suffering problems with back pain with our previous mattress, this is a well built and quality matress and the Octaspring technology seems to work well. Only snag I have is that its starting to become soft in some areas after one week of use hence why I’ve given it 4 stars so far. I will review this again after 1 month.
Wonderful, firmness perfect, can lie on it all day, like I sometimes need to do without the usual backache from my old mattress. It is worth the money, and I look forward to going to bed every night now.
It's medium/firm so excellent for lying on back and good for side sleeping as well, I just prefer the Mistral as it's softer at the shoulder end due to the different zones
Very comfortable except at the edges. Bought it for my back problems. Getting a comfortable nights sleep but find that when sleeping over 8 hours, back hurts a little.
A very comfortable mattress, you'll sleep wonderfully on it. It can't get 5 stars though, mainly for one of the reasons you'll see on the reviews that told you how good the mattress is. It's very thin, which you don't notice when sleeping on it due to the foam they've used. The problem comes with bedding, mattress protectors and fitted sheets, even Dormeo's own are for thicker mattresses. You'll constantly find yourself rolling over on big clumps of excess sheet, your protector will move around a lot. It's a shame because the mattress is great, if only Dormeo would make a protector and sheet for this mattress specifically...as this is the only decent mattress on the market that is this thin.
If I am honest, the mattress is not a comfortable as I imagined it would be. Although, for the price I am not complaining as it is still a good mattress. I think it may just be a bit harder that I thought it was going to be. I still seem to end up in the middle of the bed for some reason?
This mattress is the best. It comes vacuum packed and needs to be unrolled and left for several hours so that it reaches its maximum capacity. Bought for rugby player who finds that it is the best mattress he has had. His body is perfectly supported from top to toe and he has a very relaxed deep sleep. Would recommend this mattress to anyone who suffers from aches and pains.
I am delighted with the mattress it is comfortable and seems to be helping to alleviate some of the pain I experience due to a long-term condition. Still getting used to the pillow but it was free so I am not complaining - its firmer than my previous pillows so I am adjusting to it over time. I would certainly recommend the mattress, I am delighted with it.
It's really comfy and I'm very happy with it. It's not too hot, as with some thicker memory foam mattresses. It took about 8 weeks for the new chemical smell to disperse though. Given the chance it would be better to air it for as long as possible before using. I gave it two weeks, but longer would have been better.
This was O.K. However my Dunlop was just the same, so no better or worse. The pillow was dredful. Hard, couldn't get it to shape my neck or head. I think these are pilowas they can not sell.
High quality, very comfy mattress - pleased with purchase. A bit thinner than I imagined it would be, but it is the size stated, so it was me imagining it to be higher that was the problem.
We thought we would sleep a lot better than we use to. Perhaps we expected too much.
Very comfortable, no sign of the back problems which plagued me for years
Although this mattress is a lot 'thinner' than others I have had - so my wooden frame is almost as high as the mattress, it is excellent - exactly as it says. And whilst I still don't sleep as much as I should do, it has certainly made a difference. Definitely recommend !
I bought this mattress for my Son, he has joint problems and is a big lad about 15 stone, he loves the mattress,He was skeptical to start with as he helped pay for it. he says he has never slept so well
Absolutely love it ,had a memory foam mattress before this one which was excellent ,so after lots of research decided upon this after reading many positive reviews .Highly recommended .
The mattress is very comfortable, good depth and feels great. As I already had a memory foam mattress that I purchased many years ago at a much greater price i
Thought my old mattress & topper could not be beaten but it has. So comfortable, sleep came easy & following day just feel rested & ready for the day ahead.
It does the job. I grew up in foam mattresses and at a fraction of the price of others it's a good deal. The smell took a long time to fade though
Delighted with my new mattress. I never realised what a good night's sleep was until I bought this mattress. So comfortable
So much cheaper than alternatives of same quality. Love the cooling layer which offers a little give to the firm memory foam
Very comfortable - best I've had! A bit too warm in hot weather, but the comfort makes up for that.
I was very happy with the size fit on to my bed frame very well. I would recommend this to others.
Great product, easy transaction and super quick delivery. I'd certainly order in line again.
Superb value for the money! Really happy with this Memory Plus mattress. Nice and comfy!
Fantastic best sleep as I'm disabled I've never slept so good now sleep night through
comfortable supportive mattress - good for relieving aches and pains after a long day
I find I am sleeping a lot better without a bad neck and back in morning
Very comfy mattress, great nights sleep.best thing I have ever brought.
Excellent product, excellent quality very comfortable nights sleep.
I purchased the Octaspring mattress at the Ideal Home Show in London. Within 18 months the mattress had developed deep splits in the foam. After a lengthy battle Dormeo replaced the mattress which developed the same fault within 9 months. I notified Dormeo who passed my problem to their Quality team and have been trying to get a response from them for at least seven weeks now. This mattress was a very expensive mistake and I would give zero stars to both the product and company if the option existed
We have had a king size dormeo mattress for 1.5 years now. It has many valleys (sinking spots) . we have turned it very regularly and it has gotten to the point that there are very few good spots left. A lot of sinking everywhere. Very very dissapointed and would not recommend.
In a year and a half this mattress has started causing a bad back and terrible sleeps. It started off amazingly and then as the coils gave up it started to sag and sag and sag. I would NEVER buy this one again and I would tell anyone who is looking at it to give it a miss. There are much better and much cheaper mattresses out there. Total rip off.
Not quite such a good quality as the one it replaced but still fineView More Reviews
Really disappointed with this mattress and the level of customer care received. We initially noted a strong 'sheepy' odour coming from our newly acquired Vi Spring mattress which permeated our bedroom. We complained to JL who told us to air it. We stripped the mattress and aired the sheets each day for nearly a month but no difference to the smell was made. JL then replaced the mattress but the replacement is only marginally better than the original. Again, we aired it every day for the best part of a month, but the smell still persists. Vi Spring then sent an assessor out to look at the mattress, which is apparently not faulty. We have complained to JL again and are now awaiting another assessor. I get the distinct impression we are just being fobbed off and have ultimately made a very expensive and rather smelly mistake. :(
After visiting the store first I thought I had picked the ideal mattress for us. I couldn't see it on line but thought I was choosing a better one. It is comfortable and we sleep well on it but are concerned it's not firm round the edges. When you sit on the bed the rim collapses right down and does not feel like something a quality bed should do.
I am delighted with this mattress, quite delighted – easily the most comfortable bed I've ever owned. I have an old solid-base bed, not a divan, and I wanted a mattress that wasn't as deep as most typical, cheaper High St mattresses (this is only 21cm); I also prefer the well-ventilated, pocket sprung types as they are much cooler than memory foam mattresses, even the best. This fits the bill perfectly...and the bed! It's probably even better with a divan base.
Everything about this product spells quality and I think it's worth paying the higher price. I'm getting on in years a bit now with a tendency to backache – especially if I lie on my back – but the first night with this Vispring, I slept most of the night on my back without even a twinge the next day.
I've not had this long enough to comment on its long-term durability but the Lifetime Guarantee speaks volumes. Very highly recommended.
This mattress is utterly gorgeous. Have never slept so well. Highly recommended.
I bought this because it's Vispring and they have such an excellent reputation. I took a huge chance, and a plunge, buying it online without even trying it. But I had been doing a lot of prior research into mattresses. It is as the name says a Superb Mattress. More expensive than others but it's so comfortable and beautiful quality. You really do get what you pay for!
We just moved house and I bought this mattress for my two year old son's bed. It is extremely comfortable even when an adult has slept on it. My husband kind of wishes we bought this model for ourselves too.
This is the second VI Spring mattress I've had this problem with. I've had it over 6 weeks and if anything the smell is getting worse. I was told to air it , which I've tried to do (but I also need to sleep on it) , and don't think it's acceptable to deliver it to my home to do the airing., it should be fit for use when delivered. There is horsehair in the filling , and that's what it smells like , farmyard of some sort. It smells the whole room.
We were replacing a previous Vi-Spring, after 10 years or so. It was good to have an informative, but not pushy, salesman to guide us through what was available, and to have time to try out several. No criticisms.
We bought this mattress because of the quality craftsmanship Vispring offers, and the feel of it in store was quite comfortable and less springy than some other models. However, when we first slept on it, we wondered if they had given us the firm tension instead of the medium on accident. We checked the tag on the mattress and it was in fact medium. I have given four stars as we are happy with the mattress overall, and it is much much better quality than our old one. I suppose maybe it needs some breaking in before it feels like the one in store. However we will be purchasing a mattress topper anyways as we prefer a softer 'cloud' feel.
Spent some time researching mattresses and had some questions which Vi Spring were happy to answer - they were transparent about their product. The mattress has a different feel to our old one - not such a 'springy' feel, but we have slept really well since we purchased it. We are very happy with the product.
We are delighted with the comfort offered by this mattress. It gives plenty of support to the back and ensures a good night's sleep.
This mattress has revolutionised our sleep patterns and is well worth the expense
I have a vispring shetland (pruchased in ny). I must say my gf and I are both very unimpressed. its heavy. it needs to be flipped/rotated - and its wombly structure and insane weight makes it impossible to do so. its awesomely marketed, but its not a good product. when I first get in bed, it feels like the best mattress. but by morning I'm tight and exhausted feeling. its time to dump this white elephant and get something that works.
After reading many articles about what makes a good mattress and trying different mattresses in different shops, I decided to purchase Vispring Wembury. I wanted a mattress made as much as possible from natural fibers, suitable for slated bed and turnable so it will last longer. My previous mattress was firm tension but as I'm around 10 stones, this time I bought medium tension. This mattress is made using horsehair and British wool so at the beginning it did smell a bit of sheep. The smell went away nearly completely after few days. Reading various reviews, lots of people complain about foam mattresses smell too. Wembury mattress requires frequent turning - it weighs 44KG and one person can just about manage to do it. I'm turning and rotating my mattress every week at the moment to prevent dips and sagging. This mattress is very warm - it is perfect for older, colder houses. No need for hot water bottle anymore. Wool in the mattress makes it warm and very comfortable.
Excellent mattress. Purchased during sale so received significant discount. Mattress is medium spring and is on the soft side so if you need a firmer mattress it would be advisable to request. However I am more than pleased with the quality of product. Have slept well since it arrived!
Absolutely lovely mattress. Took about 10 weeks to bed in but worth the wait! This mattress can be turned over as well so it is very good value. It was worth investing in this mattress and I highly recommend it. Love John Lewis and will use them for as much as I can.
At first it was a little hard(supposed to be medium tension) and took some getting used to. It was married with a John Lewis wooden slatted bed and it felt as if the mattress was sloping when slept on. On advise from the John Lewis staff, we purchased a Vi spring over- cover to cover the slats Now pleased with the bed and the mattress. Thank you John Lewis.
Bought in the sale with matching divan base for our guest room. It is just as comfortable as all the other ViSpring beds we have bought and we would not buy anything else now. Guests have gone out and bought their own after testing it out on overnight stays with us. Need to research what you want from the range before you buy and make an informed choice. JL staff very knowledgeable and helpful and ,of course, test the beds out in store ! We also have a Vispring soft mattress and divan set in a small spare room which is just lovely but only if you like soft mattreses. I found it was much easier to lie on, after major surgery, for my painful scars ! One of our regular guests chose the set herself so she is very happy when she visits. Not sure you'd get the full benefit of the Vispring range if the mattress was on another type of divan though.
A fantastic mattress that offers superb comfort. Great support and a good finish. Highly recommended!
I bought a firm mattress but after less than four months I noticed it had sagged in certain areas. Not only is the mattress unconfomfortable, it has also caused me significant back and neck issues - it took me a while to work out these issues were related to the mattress. I would hate for someone else to make the same mistake as I did so please do think very carefully before buying this mattress.
Bought this in king size. After 2 years complained about sagging. Vi spring sent out a tester. Th result came back - normal wear & tear. A year down the line the sagging is much worse. We wake up with back ache every morning. it has been turned regularly. What a waste of money. Guarantee is useless.
Bought this in King size about 3 and a half years ago. Have had back pain pretty much ever since. Mattress has slumped despite regular turning (care instructions say not to turn it but after 10 days it is unbearable unless turned). I wish we had ignored the advice of the salesperson and bought a firm mattress or gone elsewhere. Money wasted.
No warning when ordering but mattress made exclusively for JL by Vi spring bore no resemblance upon delivery to the mattress tested instore - really unsuitable comfort wise. JL after 2/3 days not accepting responsibility re return - now tells us it takes 6 weeks to break in!!!! Always bought lots from JL and cannot believe this - do hope they accept responsibility quickly as really unhappy and want to choose a different product that does not need 6 weeks of discomfort and insomnia. Hardly any reviews since this is JL exclusive wish had bought a mattress with lots of available comparable reviews. Will update when JL have reconsidered..........
Decided to splash out as sleep is very important to us. Bought split tension after recommendation from store assistant. After 2 months it was terrible. Medium side fine. Soft side a huge dent and leans so feels like falling sideways all night. Bought partly because of guarantee which is worthless. Lumpy, devoid of support. Not slept more than 5 hours since I've had it. Awful experience. John Lewis customer service not helpful. Guarantee not worth the paper it's written on. AVOID.
Only Vi Spring make a softer mattress for lighter people.
We have had this mattress since 2013 and it has 5cm depth on one side, and all john Lewis said there is nothing they can do to help resolve the issue. would not recommend this mattress.
We ordered a Vispring Wembury kingsize mattress with a firm side and a medium side and we were very specific about which side was which. However, Vispring produced it the other way around, i.e. to have the tensions on the sides we specified, the mattress had to be turned 180 degrees.
The name of this mattress couldn't be more appropriate! With both of us under 11 stone our previous firm vi-spring mattress was a mistake - this is as near perfect as it gets, and so very comfortable!
We purchased twin elite Vispring and they sagged/had a depression immediately. The store where we purchased the mattresses graciously replaced the two twins (we liked the sturdy handles for turning the mattresses and the quality zippers to zip together the twins) with the Vispring Sublime (an upgrade) and within a few months we had the same sagging. We are both under 200 lbs and feel that there should be no sagging with what is supposedly this quality of mattress and the price. An independent inspector came and measured the depression and it is 2 inches. Vispring will not stand behind their product which is just 2 years old. I highly recommend not buying a Vispring.
After three years of sleepness nights, agro and upset I advise everyone to not buy a Vispring divan or mattress. We bought ours three years ago from And So To Bed and spend a fortune on it. I could write pages and pages but basically, it was a disaster from day one with delivery of a mattress with two spring sticking out of the top. After a year of complaining (customer service is TERRIBLE) FIRA were sent out to inspect our mattress telling us that it was faulty but telling the company it was fine....paperwork must have got muddled! Another two years of moaning and we were given a new mattress.....weeks later spring started sticking out of the top....we realised the divan had sunk and, again, springs sticking out of it.....we complained again. No one believed us.....we are a hardworking couple and certainly would not waste time in complaining if we didnt need to, I assure you. After three long, tiring years we have got our money back and the bed has finally been taken away. No apologies, no compensation (apart from a cheap bottle of revolting looking red wind) AND we now have a Hypnos Bed which is wonderful. No wonder Vispring dont have the Royal Warrant.....I beg all who reads this, please do not buy from And So To Bed and Vispring if you want a good nights sleep.
V-Spring Mattress feels like we are falling out of bed, bad after sales service from Retailer Aldiss of Norwich
After only two years The springs have sagged on both sides. I weigh 10 stone, wife 8.5 stone. It is so extreme that I feel like I am falling out of bed and it is getting worse. There seems no end to it. I paid over £2000 for this garbage - life time guarantee Ha!
We had a Herald Supreme zip and link for 20 years which was wonderful. When we needed to change the bed we bought a Vi-Spring from a well known retailer. It was the most uncomfortable bed we had ever slept on. When I phoned Vi-Spring the customer services assistant explained that they made the bed according to the retailers specifications and we couldn't compare it to their standard range, even though it had 'Vi-Spring' woven into the mattress fabric. A complete waste of over £3000. So buy a Vi Spring that it advertised on their website but not one made for another store.
Both my wife and myself decided to buy the VI Spring Mattress attracted by the warranty and promised customer service. But sadly, when we contacted support to get our expensive mattress inspected, found that Customer Service Played us by sending a a consultant that after spending like two hours in our home checking every single detail of the mattress stated that he couldn't perform the inspection. What anincredible joke. The company washed their hands and didn't help us with our mattress despite all the time and energy spent on getting that inspection performed. What a terrible customer service.