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Dormeo is a popular mattress brand in the UK and Europe with over 50 mattress models to choose from. They revolutionised the industry with their creation of the Octaspring all-foam coil, which provides targeted support while ensuring essential cooling and pressure relief. Since then, they have added pocket sprung, traditional all-foam, and latex varieties too. Customers generally like their mattresses, but there have been some complaints about durability.
Emma is a popular British mattress in a box company. They offer 2 different mattresses: the Emma Original Mattress and Emma Premium Mattress. Their mattresses are made with quality foam (and pocket springs in the Premium Mattress), sporting high marks from happy customers overall. Those that had complaints mostly mentioned durability and delivery. Looking for other versions? See our North America Emma Mattress reviews.
Based on our aggregated reviews and our scoring method, we recommend Emma in this match up!
See Our Full Review of Emma
Online reviews are a great resource to discovering if a product will work for you. Customers rate these mattresses highly for comfort, but there are some that had mixed experiences. Take a look at the reviews and specifics below to learn if these mattresses will work for you.
Experts agree that a supportive mattress is very important for having a good night's sleep. Over the first few months of use, these mattresses have high marks for support, but there are some reports of problems with support over the long term. Make sure that the mattress is spec'd for your body type of firmness preference before purchasing.
Most reviewers find edge support to be a differentiator of leading mattresses. These mattresses are okay in terms of edge support, but there may be some uncomfortable contouring for some.
Bowling Ball & Density Tests
In bowling ball tests that show the density of the mattresses, these mattresses have even inital support. However, there are some that reference degrading support over time.
Mattresses may not last as long as they used to. If you are looking for a mattress that will last over 15 years, it is hard thing to find. However, finding a mattress that remains comfortable that long can save you thousands. These mattresses get mixed feelings on durability. Some customers report no problems, but others have issues with the durability over a shorter horizon than average.
Starting with a brand that has a good customer satisfaction rating is a good tactic. Based on online customer sentiment and review data, these mattresses are highly regarded by customers. Sleepers have felt good overall about their mattresses and the brand when they purchased. Keep reading below to discover if one of these mattresses will work well for your body!
Mattresses that are supportive are important to everyone. Independent of whether you like soft mattresses, a mattress that leads to better spine alignment is key. Most customers say that these mattresses do well with support.
Edge support is one of the most important things to sleepers -- must don't know until they lose it. These mattresses offer good quality edge support, which means there is comfortable resistance on the sides of the mattress giving more sleeping area.
Bowling Ball & Density Tests
Measuring firmness with a bowling ball on the surface of the mattress is a good approach and it is an excellent way of measuring support across the surface. These mattresses offer good evenness throughout the sleeping surface to help with better spine alignment.
It isn't easy to find great products that last a decade with constant use. Brands, by and large, rather go after making good money than building something that lasts a lifetime. However, there are still market leaders out there. These mattresses, for example, do a great job with quality and durability. Most customers will find that they will last between 7 - 12 years, though some that are heavier may find them break down a little bit faster.
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Don't get me wrong, it is an okay mattress, but not the kind of mattress that I was really after. I got sold on their Octaspring tech, but in all it just makes weird bumbs in the mattress. I didn't feel as supported as I was before.View More Reviews
The Dormeo bed has a bounce to it that other beds don't. It's good for snuggling up with your SO if you know what I mean. :) Highly recommended.
I've had my new bed for a couple months and it already has some weird dips in it that weren't there at the beginning. I don't feel anything differently yet, but I expect that it may sag soon.
I just love this bed. It is really comfortable and curves to my body when I sleep, which is exactly what I was looking for! I might even buy one for my kids because I love it so much!
I knew I was taking a risk when I selected this mattress because it is new technology, but overall I really like the feel. It's unlike other beds that I've had.
Truly Great Mattress, so comfortable and supportive
I am very pleased with this mattress. It took some getting used to. Having slept on it for 3 months now, I can feel a difference in my back. The support it provides is excellent. It is unfortunate that I couldn't try the mattress before buying, but based on the description from Dormeo, I went for it. This mattress feels as good as other well known and more expensive memory foam mattresses. One negative is that there are no handles on the sides of the mattress to enable rotating it. So it is difficult to hold it to rotate. It comes rolled up, and then you open it and roll it out. But if I had any reason to return it, i don't believe i would ever be able to fit it down the stairs again. Fortunately that is not necessary for me, but worth considering before buying.
We brought this mattress after suffering problems with back pain with our previous mattress, this is a well built and quality matress and the Octaspring technology seems to work well. Only snag I have is that its starting to become soft in some areas after one week of use hence why I’ve given it 4 stars so far. I will review this again after 1 month.
Wonderful, firmness perfect, can lie on it all day, like I sometimes need to do without the usual backache from my old mattress. It is worth the money, and I look forward to going to bed every night now.
It's medium/firm so excellent for lying on back and good for side sleeping as well, I just prefer the Mistral as it's softer at the shoulder end due to the different zones
Very comfortable except at the edges. Bought it for my back problems. Getting a comfortable nights sleep but find that when sleeping over 8 hours, back hurts a little.
A very comfortable mattress, you'll sleep wonderfully on it. It can't get 5 stars though, mainly for one of the reasons you'll see on the reviews that told you how good the mattress is. It's very thin, which you don't notice when sleeping on it due to the foam they've used. The problem comes with bedding, mattress protectors and fitted sheets, even Dormeo's own are for thicker mattresses. You'll constantly find yourself rolling over on big clumps of excess sheet, your protector will move around a lot. It's a shame because the mattress is great, if only Dormeo would make a protector and sheet for this mattress specifically...as this is the only decent mattress on the market that is this thin.
If I am honest, the mattress is not a comfortable as I imagined it would be. Although, for the price I am not complaining as it is still a good mattress. I think it may just be a bit harder that I thought it was going to be. I still seem to end up in the middle of the bed for some reason?
This mattress is the best. It comes vacuum packed and needs to be unrolled and left for several hours so that it reaches its maximum capacity. Bought for rugby player who finds that it is the best mattress he has had. His body is perfectly supported from top to toe and he has a very relaxed deep sleep. Would recommend this mattress to anyone who suffers from aches and pains.
I am delighted with the mattress it is comfortable and seems to be helping to alleviate some of the pain I experience due to a long-term condition. Still getting used to the pillow but it was free so I am not complaining - its firmer than my previous pillows so I am adjusting to it over time. I would certainly recommend the mattress, I am delighted with it.
It's really comfy and I'm very happy with it. It's not too hot, as with some thicker memory foam mattresses. It took about 8 weeks for the new chemical smell to disperse though. Given the chance it would be better to air it for as long as possible before using. I gave it two weeks, but longer would have been better.
This was O.K. However my Dunlop was just the same, so no better or worse. The pillow was dredful. Hard, couldn't get it to shape my neck or head. I think these are pilowas they can not sell.
High quality, very comfy mattress - pleased with purchase. A bit thinner than I imagined it would be, but it is the size stated, so it was me imagining it to be higher that was the problem.
We thought we would sleep a lot better than we use to. Perhaps we expected too much.
Very comfortable, no sign of the back problems which plagued me for years
Although this mattress is a lot 'thinner' than others I have had - so my wooden frame is almost as high as the mattress, it is excellent - exactly as it says. And whilst I still don't sleep as much as I should do, it has certainly made a difference. Definitely recommend !
I bought this mattress for my Son, he has joint problems and is a big lad about 15 stone, he loves the mattress,He was skeptical to start with as he helped pay for it. he says he has never slept so well
Absolutely love it ,had a memory foam mattress before this one which was excellent ,so after lots of research decided upon this after reading many positive reviews .Highly recommended .
The mattress is very comfortable, good depth and feels great. As I already had a memory foam mattress that I purchased many years ago at a much greater price i
Thought my old mattress & topper could not be beaten but it has. So comfortable, sleep came easy & following day just feel rested & ready for the day ahead.
It does the job. I grew up in foam mattresses and at a fraction of the price of others it's a good deal. The smell took a long time to fade though
Delighted with my new mattress. I never realised what a good night's sleep was until I bought this mattress. So comfortable
So much cheaper than alternatives of same quality. Love the cooling layer which offers a little give to the firm memory foam
Very comfortable - best I've had! A bit too warm in hot weather, but the comfort makes up for that.
I was very happy with the size fit on to my bed frame very well. I would recommend this to others.
Great product, easy transaction and super quick delivery. I'd certainly order in line again.
Superb value for the money! Really happy with this Memory Plus mattress. Nice and comfy!
Fantastic best sleep as I'm disabled I've never slept so good now sleep night through
comfortable supportive mattress - good for relieving aches and pains after a long day
I find I am sleeping a lot better without a bad neck and back in morning
Very comfy mattress, great nights sleep.best thing I have ever brought.
Excellent product, excellent quality very comfortable nights sleep.
I purchased the Octaspring mattress at the Ideal Home Show in London. Within 18 months the mattress had developed deep splits in the foam. After a lengthy battle Dormeo replaced the mattress which developed the same fault within 9 months. I notified Dormeo who passed my problem to their Quality team and have been trying to get a response from them for at least seven weeks now. This mattress was a very expensive mistake and I would give zero stars to both the product and company if the option existed
We have had a king size dormeo mattress for 1.5 years now. It has many valleys (sinking spots) . we have turned it very regularly and it has gotten to the point that there are very few good spots left. A lot of sinking everywhere. Very very dissapointed and would not recommend.
In a year and a half this mattress has started causing a bad back and terrible sleeps. It started off amazingly and then as the coils gave up it started to sag and sag and sag. I would NEVER buy this one again and I would tell anyone who is looking at it to give it a miss. There are much better and much cheaper mattresses out there. Total rip off.
I have been very impressed with the Emma mattress!! Delivery was much quicker than I expected and arrived within 2 days of ordering. The rolled up vacuum pack was one of the reasons I ordered the Emma mattress as we have a cottage with a narrow staircase, it went upstairs with no problems. Such a relief. The comfort has been wonderful, my wife and I no longer wake up with aches and pains. I also used to have disturbed sleep most nights, now I sleep much better and rarely wake through the night. I had no idea my old mattress was the cause of my bad sleep pattern. I would highly recommend this mattress to anyone considering a purchase, don't put it off, I wish I had ordered one a long time ago.View More Reviews
Came a day earlier than expected. Great packaging with handy tool to open the packaging. We left it in another room to air overnight. No smell like others have mentioned :-/. We both love the new mattress. We also got the mattress protector. I have had online chat with someone to ask about delivery and collection of my old mattress, and very helpful and prompt. Great service, Great product and price. Happy Customer looking forward to my ZZZZzzzzzzz :-)
The service from Emma Mattress was first class. The information was good the mattress arrived when they said.Unfortunately the mattress did not suit me and I had to return it but even then the service was excellent. They arranged collection and refunded me whithin a week. I would recommend this company.
This is the first quality mattress that we have purchased, and both my wife and I are absolutely shocked at the difference this mattress makes. Neither or us are waking up in the morning with that old familiar pain in our joints. I quite simply cannot recommend this mattress highly enough. We are now enjoying the super king sized mattress allowing us so much room and comfort.
We bought this mattress after some deliberation. Our old traditional mattress had become uncomfortable and we wanted a mattress which was both comfortable and yet supportive. The Emma mattress was the perfect answer. Easy to set up and the initial, expected off-gassing odour was light and went away very quickly. We are really pleased with the purchase and have now just ordered one for our daughter.
At first we were unsure it was a different sleeping scenario to the old sprung mattress, l suffer with spondylosis of the spine along with osteo arthritis wide spread in my joints. After about 4 nights I realised that l wasn't waking up every half an hour or so like before not only was l sleeping longer but wasn't having to turn so often. We purchased the covers for the mattresses as we have purchased 2 single for our lift and tilt bed when I first saw them I thought oh no sweat all night with these as to me they looked rubbery, But infact to the contrary they don't make you sweat at all infact l would recommend them. To us a 5 star purchase give it a try but give it a few nights before you decide for certain don't give up the 1st night as it really is a different sleeping experience for certain.
ONLY HAD A FEW WEEKS BUT WE LOVE OUR EMMA MATTRESS, WE HAVEN'T HAD OUR PREVIOUS ONE FOR LONG BUT BOTH FELT UNCOMFORTABLE WITH OUR BACKS SUFFERING. WE DECIDED ON THE EMMA MATTRESS WITH GOOD REVIEWS AND TRIAL TIME....I WOULD NOT HESITATE TO RECOMMEND THIS MATTRESS IT IS FANTASTIC SOOO COMFY, NO ROLL INTO EACH OTHER, FIRM BUT ADAPTS TO THE BODY AND WITH NIGHT SWEATS ( AGE THING) THIS IS THE BEST EVER, CANNOT SAY MUCH MORE THAN THIS.... GIVE IT AGO I DONT THINK YOU WILL BE DISAPPOINTED...IF YOU ARE ....100 DAY REFUND, YOU CANT GO WRONG.
Really impressed with this mattress. I’ve spent a fortune on mattresses in the last 15 years; I have fibromyalgia, and the slightest discomfort makes my body hurt. It’s the princess & the pea syndrome. My husband has a bad back, and is also a very light sleeper (and I fidget a lot). We ended up in separate beds for a while, because I was disturbing him so much, and also we couldn’t agree on a mattress type. But my last mattress (an expensive one from a leading brand name) only lasted a couple of years before it dipped in the middle; despite regular turning, and the fact I’m a skinny woman!!! So after a bit of research, we decided to try this matttess. The clincher was the 100 day trial, because let’s face it, you don’t know until you sleep on a mattress, by which time it’s usually too late. Two nights were enough to be sure that this baby is a keeper. I’m waking up painfree (and less tired), and my husband reports that my fidgets aren’t disturbing him - the mattress is absorbing the motion. Couldn’t be happier. Delivery was fast and painless, too.
We have had our mattress for about 3 months now and not once have I even thought of using the 100 day free return option. Having recently returned from a weekend away sleeping on a normal sprung mattress I realised just how good the Emma Mattress is. On the Emma I can sleep in one position all night without waking up needing to move. This has also helped reduce my snoring by keeping me on my side. The mattress seemed a little soft when we first lay on it, but that is just the top layer and the lower layers provide plenty of firmness and support. We've had no issues with overheating that some people have said that they've had with other memory foam mattresses. Overall very pleased with the purchase and will be buying another when we need to replace the mattress on the bed in the spare room.
Really impressive how quickly it was delivered - two days!! Comes in the box like it says it does, only took two hours to be ready to sleep on and now I'm sleeping so much better than I have in years THANK YOU EMMA
i was sleeping badly and a friend suggested that maybe it was my mattres that was causing the problems. I did some research, decided to try out the Emma mattress and I'm never looking back! No more waking up exhausted and achy and my partner doesn't get woken up by me rolling over any more!
I was looking through the internet for what feels like ages, comparing different mattresses and finally I decided to buy the Emma mattress. Placing an order was so easy and delivery so fast now I can enjoy my new comfortable Emma mattress and I don’t regret it at all as I have not slept this well on any mattress before.
Have had the Emma mattress now for almost 7 months and I am so happy with it. I also recommended it to a friend and he ordered it with the ‘friends refer friends’ offer. With this we both received an additional discount! A true win-win. Love sleeping on it and it’s great quality.
I was looking for a mattress suitable for any weight and one that reduces impact of weight imbalance on the mattress. My partner and I differ considerably in our body weight. We came across the Emma mattress and it seemed good for our needs so we ordered it. Just after the first night of trial, we were very impressed. We did not notice the movements of other through the night and this led to an undisruptive sleep. We are very happy with our decision.
great idea for trial, i myself loved it but the wife couldnt get on with it. we gave it 85 days to be sure before arranging the return. emma fully understood our situation and agreed to arrange everything true to their word. customer services were 5 star + would highly recommend the experience without the risk. hopefully you will enjoy your mattress. thanks emma.
I was really confused about which mattress to buy that would help me with my back pain. Heard about the Emma mattress through a friend. After just a week, I could see my back pain reducing gradually every morning. Now, I have trouble waking up every morning! would definitely recommend.
Ordered online and received within 4 days with regular updates re order and delivery. Very well packaged. Now to the matttress itself, bliss, heaven and relaxing are the first words that come to mind. This mattress is just so comfortable it hugs me to sleep and it is really well made and made in the UK . Normally it would take a week or two to get used to a new mattress but fell asleep in minutes the first night. Would I recommend it, yes 100% without a doubt.
we are now getting use to our Emma sleeping better already after just 4 weeks. we would recommend this product to anyone its superb. what is good as well is the service very impressive they send you the mattress it comes in a box, our mattress is a king size and you think wow how the hell does it fit in there. it's vacuum packed, you put it on your bed cut open the vacuum packed mattress with the tool provided and it opens out onto the bed like a dingy. you leave it for a little while to expand and presto done, very impressive. excellent service. thank you very much EMMA.
I have been sleeping on the Emma mattress for about a month now and I am very happy with the product. My partner and I both drastically improved our quality of sleep and wake up less tired!
Ive been sleeping on the mattress for 5 days now and Ive been getting the best sleep Ive had in years! Definately recommend!
A pleasure to deal with the 'on-line' staff. Very helpful as regards each query raised by me. (Still awaiting outcome of my application to have the advertised discount applied). I imagine that will be dealt with in similar outstanding fashion. Well Done Regards.
Package brought into my hallway, delivery guy friendly and polite. I somehow managed to drag the box up to my bedroom and unpack Emma and placed Emma where she now belongs, on my bed base.
I purchased one of your mattresses a couple of weeks ago for our spare room purely because you had £100 off in the black Friday deals. Personally, for want of a better word I am a mattress sceptic! because of my disability I find it almost impossible to sleep on any other mattress. When I go away on holiday, I am progressively more miserable as the days go by due to lack of sleep. I'm sure thousands of other back sufferers will relate. I have degenerative disc disease, arthritis, bulging discs, trapped nerves which amounts to continuous chronic pain. Last night I thought I'd check out the new mattress all the while not having high hopes........WELL HELLOOOO MORNING!!, I cannot tell you how comfortable I slept, i was waiting for the uncomfortable pain to kick in......nothing! i felt completely supported throughout my body I even tried sleeping on my side which is normally very painful because of nerve pain down my leg......no pain! I had the best nights sleep and it was pure heaven! I really can't thank you enough. Ill be saving to get a kingsize one for our bed
Although small hiccup on delivery I was kept informed by polite and helpful staff
Slept on it for the 1st time last night. So far so good
Nobody was in to accept the item yesterday so it was successfully delivered today without any issues. We haven't tried it yet but it looks great
brilliant service, Can't fault it so far so good. Can't wait to sleep on my new emma mattress, just sitting on its brilliant
Easy to order. Prompt delivery. Excellent product. It took a while for me to get used to it but I now wouldn't part with it
A great mattress. Really pleased with it.
Hold up on delivery due to heavy demand but communication was excellent so I always knew what was going on, I also had a rapid reply to a query. The mattress is extremely comfortable and I wouldn't hesitate to recommend it.
Easy ordering. Excellent service. Fantastic mattress would highly recommend
For the last 5 years my partner and I have been sleeping on two single mattresses as I’m a restless sleeper and my partner was annoyed by me. After purchasing the Emma mattress my partner can sleep calmer and same goes for me.
I would have liked an estimated delivery time when I made my purchase. But in the event it took just 6 days before I was sleeping on my comfy mattress. Like it a lot
Easy to use web site. Kept well informed of progress. Mattress feels lovely to sleep on (only one night so far). Grandson loves the box to play in
My husband and I bought the Emma mattress during the black Friday sale and have been sleeping great since. I think we are never going back to any other mattress.
Would benefit from an eject button as partner can't get out of bed in the morning. She is now often late for work!
Totally amazed at the quality of this mattress. I fall asleep instantly and I wake fully rested after a good eight hours. I never used to need an alarm clock because I was always awake due to the lumpy springs in my old mattress. We cannot thank Emma enough for changing our sleep quality.
We bought an Emma mattress just over a month ago and it's the best money I've ever spent! I could hardly walk in the mornings and my torso was so sore when I first got out of bed. I didn't realise until we bought the Emma mattress, just how much our old mattress played a role in my achy and sore back. It may sound silly but now I love climbing in to bed and sleeping like a baby every night! It is so comfortable! It's not too soft and it contours to your body but without the sinking feeling of memory foam, it is the best nights sleep I've had in years. Thank you Emma! X
Had to write a review so that other people can learn just how good the Emma mattress is, for a good night’s sleep. It is the best sleep we have had for a long time. It does not feel like foam, and is cool when laying on it. Support is perfect. Try it for the 100 days - we decided in 5 days...... The removable cover sold it to us - great idea. Only the box let it down - battered when we received it, but the mattress was fine. Perhaps a stronger transit box is a future improvement for the company? But the mattress itself is fantastic. Wish we had bought it years ago. We will have to see if the foam is long lasting, but with the 10 year guarantee, we feel re-assured. Thank you Emma, you have transformed out nights.
Great mattress. Came from having a waterbed for the past 25 years. Emma is just as comfortable and a lot less hassle!