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Tomorrow is an innovative factory-direct sleep company offering a variety of sleep products like an impressive sleep tracker, adjustable base, pillows, sheets, comforters, and more. Their extremely comfortable hybrid and all-foam mattress is built with generations of expertise and data from Serta Simmons and has higher value materials at a lower price than many competitors in the market. With impeccable customer satisfaction scores, this brand is a market leader to love!
Urban Mattress is both a retailer and a brand of mattress. They were founded in Boulder, CO in 2008 with only one store and have grown to 14 stores in over 12 cities across the US. Their retail operation carries other mattress brands such as Vispring (the luxury British bedding brand) and Tempur-pedic, along with their own brand Urban Mattress and Urban Naturals. They are also active in social responsibility, donating to local charities in each of their locations. They have a budget line of Urban Mattress bedding focusing on both memory foam and hybrid bedding with a mid-price point to fit any budget.
Based on our aggregated reviews and our scoring method, we recommend Tomorrow in this match up!
See Our Full Review of Tomorrow
It's hard trying to figure out if a mattress will be comfortable for your unique body by just reading the online reviews. When you throw in other things like brands that moderate their reviews, it can be even more difficult. However, with our examination of current customer data across the net, sleepers give some of the highest scores to these mattresses.
Manufactured with solid support is something customers appreciate about these mattresses. Reviewers feel that their spines are aligned while not creating a sinking sensation.
If you like to sit on the edge of the mattress, this mattress will provide an even firmness towards the side, which means it is rated as an edge support winner.
Bowling Ball & Density Tests
When it comes to even support, these mattresses excel at resistance tests. Although the surface will provide a comfortable surface for sleeping, the bottom layers will provide deep support for the back, hips, and shoulders.
These mattresses have great durability. Whether you have a large or small body type, these mattresses are built to handle your body for a long time. these mattresses should remain comfortable for years to come., you should be able to expect this mattress to last the average durable range of 7 - 12 years. Extremely uncommonly, some much heavier or extremely active sleepers may find them degrade sooner, but with a generous trial policy, these are leaders.
Get an Instant Discount for Tomorrow: Get $100 Off - Code SLUMBER100
Sleeper satisfaction isn't simple to get to the bottom of with plenty of brands doing work cleaning up their online reputation. That said, these mattresses get good marks from customers overall. However, there were some sleepers that didn't like the feel. so look at the specifics below to make sure that this mattress will work for you!
Mattress support is one of the most important attributes for just about everyone. Independent of whether you like soft mattresses, a mattress that keeps your body properly aligned is very important. Most customers say that these mattresses do well with support.
Many folks looking for a new mattress mention edge support as a top request. These mattresses have a good amount of edge support, which means there is comfortable resistance on the sides of the mattress giving more sleeping area.
Bowling Ball & Density Tests
The bowling ball test is a fun test to measure the firmness of the mattress and it does a good job measuring even support throughout the surface layers. These mattresses offer good even support, which will help with aligning the spine.
Every mattress shopper is looking for a mattress that will last. However, with some brands out there focused on other things than durability, it can be tough to find a long lasting mattress. That said, these mattresses are rated highly for durability. For most sleepers, they will last between 7 - 12 years. If you are larger in frame, you may find your mattress slightly less durable.
Had the mattress 40 days was nice but wife did not like it . I called to return 2 days later they were there to pick up . The return was easy like wowView More Reviews
I did a lot of research about hybrid mattresses and liked the concept but the in-store prices (even for year end and holiday sales) were pretty steep. Normally J would be leery of buying a mattress without having at least tried it out online, but I took the chance based on the great reviews and really feel I got a high quality mattress at an exceptional price. Getting it through my bedroom door and into my bed frame by myself once it had been unwrapped was interesting, lol- it was like trying to steer a 110 lbs Chalupa (got myself a queen medium firm), so you might want to enlist a friend's help. But I managed alone, so other than that whole experience was extremely low maintenance and I would highly recommend this mattress to anyone. Been sleeping great and having less aches and pains as a result, having a great mattress makes a bigger difference than you realize! Enjoy!
Ever since I bought my Tomorrow Sleep mattress I have never slept better. My lower back thanks me every single night. I highly recommend buying this product.
To be fair, I didn't think we needed a new mattress. I was fine, but my husband was miserable! His neck hurt, his back hurt, his legs ached...every morning. So, we researched lots of mattresses and decided on the medium firm Tomorrow Sleep mattress. Well, it's been over a month and we are so happy! No more aches and pains at all. For reference, he is 6'2" and 220 pounds. I think I am more comfortable too. I liked our old mattress because it was a pillow top and I liked the squishy-ness. This doesn't have that, obviously, but it's still soft and yet really supportive. There doesn't seem to be the issue with heat retention like traditional memory foam. I also appreciate the fact that the edges of the bed don't sink like other memory foam mattresses. Overall, we would definitely recommend this mattress!
Originally got the firm, but changed to the soft and am very happy with it. It cradles my body with plenty firmness and stability.
The mattress came and was easy to install. I did it by myself up a 3rd floor of a Manhattan walk up. The mattress itself is amazingly comfortable. The memory foam doesn't make you feel stuck or sunk but provides just the right level of support. I'm super happy!
I wanted a mattress that would work with an adjustable base, but was concerned about 'sleeping hot' on a memory foam mattress.
The Tomorrow mattress is a great alternative for anyone who wants the support and comfort of memory foam with the 'breathability' of an inner spring. I sleep deeply and comfortably - not too hot...not too cold...just right!
This mattress is the most comfortable mattress I have ever owned, it was also very well priced. I would definitely recommend this company to friends & family. Very pleased customer.
We purchased the Medium Firm and love it, although I'm sure Medium Soft is equally as epic. For the first time in years I am sleeping through the night and not flipping around trying to find the least painful position. I just can't recommend this mattress enough!
I've had this bed about three weeks now. I got the firm one. It sleeps comfortably, though I think I would probably prefer the softer one as I am a side sleeper and this makes the bottom of my ribs a little painful some nights. Also, the two bottom corners never decompressed fully so the bed isn't necessarily a box in shape as it is more rounded on the foot of the bed. This isn't as obvious on my bed frame with a duvet on it.
I ordered the firmer mattress as I needed more back support. After 2 nights I found it to be too firm,both for my wife and I. I called customer service and they sent a mattress topper. It didn't help. I called customer service and asked for the bed to be picked up. They were extremely helpful and arraigned for the pick up and full refund. Very pleased.
I thought I was sleeping fine in my last bed, but my Tomorrow Sleep mattress is comfier than I ever thought possible! The medium firm offers great support and the perfect amount of sink in the memory foam. At the end of the day I look forward to the joyful experience of climbing into bed.
My wife and I had a bed from when we got married 10 years ago. It was horrible and we knew it but couldn't afford anything until now. This mattress has changed everything about sleeping. We now look forward to going to bed, spend time reading books in the bed and struggle to get out of bed in the morning! With our old bed, we looked forward to hotels for the beds and now? We have a great bed at home!
We switched from a very high end but old matress. I am a 100% side sleeper and I have found that this bed is very comfortable for me. I see less back pain. My wife (a stomach sleeper) is still on the fence. She feels that it get's more comfortable every night but I think the adjustment period for her will be longer. We purchased the white glove service and that was flawless. They came and took our old matress and had the new one up in minutes. No real noticeable off-gassing or orders. Overall pleased so far but plan to evaluate over the 100 day sleep period.
We went with the medium-soft mattress. My girlfriend is uncomfortable sleeping on firm mattresses for more than a week or so at a time. I've had a Keetsa for a while which was nice, but it got lumpy really fast and it's firm so we needed a change. We cross shopped a number of mail order mattresses and knew we absolutely didn't want all-foam. The tomorrow sleep medium-soft is supportive and comfortable while still being cloud-like and soft, a perfect combination. We're really happy with it!
The shipping container was sturdy and the included tool to open the plastic safely is a really nice touch.
I ordered the mattress on Tuesday and received it on Thursday. Super fast delivery. Quick and easy set up. But, the best part was the sleep. I have the medium firm. I had such bad back pain from my old mattress that disappeared overnight. I am thrilled with this purchase.
We loved both the ease of delivery of this item and the product itself! The mattress arrived fast and was easy to get out of the packaging & set-up! Note the medium-firm is definitely on the firm side, which is what we we were looking for. Also, be patient for the sides of the mattress to plump up after laying flat. We ordered the mattress a few months ago, and have been sleeping well ever since.
I've been hesitant to buy a "bed in a box" solution for a while now. I'm surprised at how firm the mattress is at first but when you lay onto it it conforms to you in a great way.
This is one of the best decisions I have made in a while. I was in need of a new mattress because my old mattress was about 12 years old. Given that I have two surgically repaired shoulders due to epilepsy testing (I have epilepsy) sleep is a crucial part of my regular routine. I need 7-8 hours every night and the mattress has been a huge help. I was so impressed that I decided to get one for my dad's Christmas gift. He is in dire need of good quality sleep as well.
We purchased this mattress 3 months ago - in the height of summer in Florida. Our old mattress always slept "hot" - blankets tossed on & off nightly. This solved that problem. Used prior bed's old foundation. I also purchased an "outlast" lightly quilted blanket (Sealy) , and the Tomorrow mattress protector for a totally temperature-regulated sleep environment. Oh, and it's very supportive for various sleep positions to boot. Purchased the medium firm. He loves it very firm. I still find it quite firm when laying down at first, but then it gets more comfy and you start to kinda sink-in. Happy Purchasers' are we!
I love the comfort and stability of the mattress. I sleep soundly and wake up with no back pain at all. Customer service and delivery were excellent. But it feels smaller (narrower and shorter) than my old queen mattresses and doesn't perfectly fit my standard queen bed frame.
I did a LOT of research before purchasing this mattress. I watched YouTube videos with reviews on boxed mattresses and read several blogs. At the very end of my research I saw a video talking about this mattress and how overwhelmed the reviewers were by this new mattress. So I decided to take a leap, specifically for the hybrid aspect. I liked the idea of the individually wrapped coils combined with the memory foam top. My husband really needed something softer, that relieved the pressure on his nerves, while still supporting his back. He works long hard hours on the powerlines, sometimes working 28hr work days. I'm happy to report that after having this mattress for a few weeks now he can positively say this is the most comfortable mattress he's ever slept on. He is constantly calling this mattress "magical". For the first time in a long time he says he wakes up actually feeling refreshed. He used to wake up with numb hands and lots of pain in his lower back. Now he says his hands no longer go numb by the morning and he wakes up feeling no back pain at all, even after working incredibly ling hours. This mattress is awesome. Literally one of the best purchases we've ever made. I know for a fact we'll be buying more of these mattresses in the future as we phase out the others in other rooms.
Naturally, I'm pretty stubborn. Especially when it comes to choosing a new bed over one I've been used to for most of my life..
I have two herniated discs in my lower back and I've been having a lot of trouble finding a matress that would allow me to have a well rested night's sleep.
After doing plenty of research, I came across Tomorrow Sleep as having one of the better mattresses to help with those, like me, suffering from back pain.
I must say, I have been pleasantly surprised at how comfortable this matress is. Not to mention, it costs much cheaper than many of the traditional beds I had been shopping around for.
Overall I rate this bed pretty great and so far I've been pretty satisfied with the results.
Been having trouble sleeping due to my back. I didn't know if my current mattress was too firm or too soft. I finally jumped on a leap a faith and tried tomorrow sleeps firm mattress. I've had it for a week but everyday so far my back has been better. I still get neck paid but I believe that's becaue my pillow is too stiff.
I am very particular about mattresses and have normally spent thousands. I spent way less with Tomorrow sleep and couldn't be happier!
I have struggled sleeping due to tremendous hip pain. I went from a firm mattress to a memory foam mattress that I've had for the last 4 years. Nothing worked. I read about this mattress, saw it was reasonably priced and stayed within my budget so gave it a try. NO PAIN! No pressure points of pain! none... I don't know how it does it as it doesn't feel that soft. I read the reviews about the medium firmness feeling to firm so I got the soft. This is a Firm mattress with a little bit of give. I expected it to be a little softer, give you that sink in feeling. however I was so pleasantly surprised sleeping on it that it was so perfect... It felt "luxurious" and like I said no pain.. so not sure how, but it works....
This is one of the best mattresses i've ever slept on. Fist night, laying down i was out like a light. The best!
I highly underestimated the impact that a high quality bed could have on my life. Even through the moment of purchasing a Tomorrow, I had my doubts. Two weeks later, I am a believer. I wake up rested... Fully rested. My nights are better, and my days are better. Thank you, Tomorrow.
My wife and I purchased a Simmons Black Hybrid mattress and really love the mattress. Our teenage son's mattress was getting old but we didn't want to spend the "Simmons Black" kind of money for him. We found Tomorrow's Hybrid mattress with a google search and the positive reviews and much less expensive pricing convinced us to make the plunge. Our son loved his mattress and commented that his back doesn't hurt anymore when he wakes up. We also decided to buy one for our guest room and our daughter slept in it for a week when she came home from college and mentioned it was the most comfortable bed she has ever slept on. When I lay down on the mattress it feels awfully close to our Simmons mattress so much that we may go the Tomorrrow route when we replace our mattress in the future.
I feel like Daddy Warbucks in the closing scene of Annie. If only my desk chair at work felt this good, I think I would be a millionaire by now. But seriously, I love this bed.
As a side sleeper, I thought waking up with hip pain was a way of life. After 3 nights on the Tomorrow Sleep hybrid I have woken up pain free each morning. I'm saying goodbye to innerspring mattresses forever!
After laying on the mattress after it had come straight from the box, I was a little worried. It felt like I was laying on cardboard. Hah.
But! After coming back the next day (new mattress for the new house), i was very happy with my decision. I really like it. Hopefully the GF does too. We were going to go with a stearns and foster. I had actually already ordered it after trying it out in the store. But! I compared the materials and how the mattress was made, to this Tomorrow Mattress and decided to take a chance.
The price and the anatomy of this mattress is what made me select this. I've only slept on this mattress a handful of times, but, so far so good.
There's a confusing list of choices today with so much competition in the mattress world, I'm very happy I chose Tomorrow Sleep. I honestly haven't slept better in years. Where was this mattress 10 years ago when I paid $2200 for my old one? There's no comparison.
For years, I used to wake up practically hunched over with back pain. It was a struggle getting through my morning and I thought that this was just a facet of aging. Then, I started sleeping on the Medium Firm hybrid mattress from Tomorrow. To say that it's changed my life is an understatement. I wake up now with no backache; instead I've got a spring in my step!
This mattress is so well constructed. I travel a lot and I find it better than the best hotel beds. I can already tell after a few months that it's going to stand the test of time. Best quality at a very affordable price. I highly recommend it.
I don't know how they did it, but Tomorrow Sleep has made a bed that stays cool all night. I've grown used to waking up in the middle of the night hot and uncomfortable, tossing around trying to find a cool spot. I tried sleeping without a blanket, keeping the window open, and even using the AC in the dead of winter. Who knew all I had to do was change my mattress? I'm finally able to sleep through the night and not be a sweaty mess in the morning.
This bed is definitely better than I expected! I often sleep right up to the edge of the bed and with my old mattress, I've actually fallen off of it a few times.... embarrassing and painful, I know lol. Not with my new Tomorrow Sleep mattress! When they said this bed has edge support, they meant it! I can also tell that they put a lot of work into the full construction of the bed. I have 2 toddlers who think my bed is also their bed, and so far, this bed has lived up to the demands of a busy family life. I decided on the Medium Firm and it is fantastic!
This mattress helps keep us cool and comfortable when sleeping, unlike our previous bed, which was all-foam and super hot! Now my wife and I fall asleep with no trouble... our dog Pete seems to really enjoy it too!
I use to wake up with really terrible backaches from my old spring mattress. However, once I started sleeping on my new Tomorrow Sleep bed, I have been waking up with much less pain and soreness in my lower back. I got the Medium Firm and I think it's giving me the perfect amount of support... best decision I ever made!
My husband and I both have lower back pain, and the medium firm mattress offers great support. We also love the fact that we aren't disturbed when one person gets up in the middle of the night. The set-up was so easy too!
We will definitely recommend this mattress to our friends and family!
Liked what I felt in the store, but it feels a little less magical at home. However, I can't complain much because it still really beats my old crappy Serta.View More Reviews
Unlike many mattress stores that I have been in, this experience was far from pushy -- and I had a lower budget, but experienced great service and a good overall experience. In the end, selected one of their urban mattresses and am very pleased with the feel of the bed. Good stuff!
Just bought from the Berkeley branch and it was such a great experience. Todd was amazingly helpful, but not pushy at all. He just wanted to direct me in the right direction and in the end, I got an Urban Mattress that I just love. Couldn't be happier.
I had a great customer service experience when I went into Urban Mattress -- not pushy at all and I felt like I got the right bed when I left. Unfortunately, the bed isn't as comfortable as I first thought it was. It is a bit hard in the cold weather and I sometimes wake up with back pain. Still going to see if it gets better, but waiting to see.
Just bought an Urban Naturals mattress. I was really excited about the idea of it being all natural after some of things I read online about VOCs. Overall, it feels like a great mattress and I really don't mind that I paid more than a Casper for it being natural and not hurting my baby and me.
Great experience in the store and great experience when I got the mattress. The delivery folks were really friendly and the mattress ended up being the perfect thing for my back pain. I couldn't be happier.
Had a good experience in the store, but afterwards didn't get my mattress for over 3 weeks. There was a lot of back and forth, and I finally got it, but there wasn't good communication during that process and the company should try to get better at this piece of their customer experience. Overall, bed is okay.
I feel like I might have overpaid a little bit. I didn't do a lot of research because my friends told me about Urban Mattress. After I bought the Urban Naturals model, I looked online at similar mattresses and think that it may have been a little bit on the expensive side. Not a complainer, but should have looked at what was out there before I shopped.
Got my mattress from the Berkeley store and it was a great experience. Todd was amazing, not pushy, but helped me find what I needed. After that, I feel like I am actually sleeping better and living better as a consequence. Great stuff!
Bought Dunlopillo Harbor Lux Queen in June. By August, both sides sloped outward and there was a ridge down the middle. For $1,200, you would think it would have been a good quality mattress. It wasn't.
Won't be shopping here ever again.
Update: Amazing customer service! Got a message from Nathaniel, the owner. He said it sounded like a warranty issue. He offered to exchange my mattress, including exchanging it for a more expensive mattress, at NO ADDITIONAL EXPENSE. I picked another mattress I liked, and it will be exchanged next week. I was not even charged for delivery. Will be sending my daughter here to buy a mattress next week.
Won't be shopping for a mattress any place but URBAN MATTRESS.
I have only had one other mattress shopping experience, and it was DREADFUL (MattressLand, Springfield VA), so I don't have a very large basis for comparison. But, I DID end up buying a mattress here, so I am giving it a thumbs up. The staff was nice and not pushy at all. Answered our questions and provided a little guidance, and helped us find a great mattress. They provide free delivery to my house, free removal of the old mattress, and/or will help you to move the old mattress to a guest bedroom (or wherever).
Bonus: Urban Mattress donates 2% of the purchase price to a charity of your choosing (you can select one of four). I thought that was a really nice touch.
What a great experience! Our first day of shopping for our teen son's new bed set. We are not impulse buyers and very rarely make a purchase at our first stop. Josh made this an easy and painless process! Prices were comparable to other places and included a warranty and trial period. Thank you Urban Mattress!
Best experience I've ever had buying a mattress! Ethan at the Denver location was incredibly helpful for my husband and I when we decided to upgrade to a king bed. They encourage you to really lay on the mattresses and even turn on relaxing music for a full experience. They don't push certain beds on you and do not seem to be working on commission. Additionally, Ethan honored a sale price that we talked about even after the sale was over. Overall an incredible experience in terms of customer service, and the bed we're getting is the most comfortable I've ever slept on!
A Company with Heart I learned a lot about Urban Mattress Denver on a recent visit. The people at this company are doing some really great things outside of the sales floor. For instance, they support a program that helps convicted felons find work. This reduces recidivism and adds to the overall health of the economy. Plus, it's just a good thing to do for folks who may be looking for a second chance in life. There are some really wonderful mattresses at Urban Mattress Denver. I was really impressed with the upscale ones made by Vispring. Ethan, the owner, told me that The "VI" in Vispring stands for the Roman numeral 6. It represents the six turns to each coil. That makes a difference, believe me. You should try one out. This is a really great store with even better people. Sleep well!
The guys took time to ensure we picked the right mattress and they also have some pretty awesome financing options. Highly recommended for anyone that is in the market for a new mattress or Tempur-Pedic Thanks again!
Great experience! I was a little wary about buying a mattress - it had been a while and you hear stories about mattress salesman, but Urban Mattress totally went above and beyond expectations! We walked in, were greeted by two friendly, easy going salesmen, offered a beer(!) and then Ethan, the owner, listened to us. He guided us to a mattress that, immediately, felt right, but showed us a handful of others just to compare. He knew exactly what we were looking for and made the whole process smooth and easy. The price was competitive with what we had been looking at online at another place, and he threw in a mattress protector for free (a win-win for them since they have a 90 day return policy). They stock locally made mattresses with 15 year warranties. They also support local schools and non-profits and all-around nice people. Highly recommend!
This was my first ever dealing with a mattress store, but this will not be the last. Any future business that I have will be done with Urban Mattress. My situation was slightly odd but Ethan made everything a breeze. He was extremely knowledgeable about the type of mattress that I needed, and even set it up to be delivered to my new apartment. The delivery itself went so smoothly and the movers were courteous and quick! Overall this has definitely been a 5-star experience and I can't recommend these guys/gals enough! Thank you Ethan and thank you Urban mattress!
Don't know where to start, but I simply can't say enough good things about my experience shopping at Urban Mattress...I just moved from Chicago, and making a long drive plus moving heavy things left my body completely shot. With my other shopping options, I was going to have to be without a bed for a few more WEEKS. I'd gotten a quote from UM a few weeks before I got here, so I decided to follow up with them- Ethan, specifically- and he not only honored the original price he gave me, but made sure I had my bed within 48 hours. He was an absolute delight, and this bed is a dream (see what i did there?!). Don't bother with other options- this is the way to go. THANK YOU for a wonderful experience!
I went to this place because of the great reviews and quickly learned that this place was nothing like others described except for the ones that show they got lack of service as well I walked in to buy a mattress the owner actually came up to help me I was there maybe six minutes trying out a couple beds with another customer walked in and he walked away after helping her he did some work on his computer I was confused as to why he stepped away maybe was because I had too many questions concerning the way the beds were made and the quality of the material. I thought those are common questions and fair to ask especially learning that buying a bed is no easy task. During that time I also noticed a shift in his attitude which was sort of alarming being that he bragged about the beds he has that he designed and created except for the ones that are over $10,000 when I walked over that section and at that time he decided to come back over and talk to me (I tried this on purpose to see what he would do) It was clear as soon as I did this what kind of person he was. He doesn't really have patience for someone buying his lower end beds which makes no sense to me he should just open up an all high-end bed store. I went elsewhere and bought a great bed and a much better deal than what I think much better quality from all of my research and visiting various other stores
This was an enjoyable experience. Large selection, fair prices, nice people to deal with. They lived up to their word and delivered as promised. My wife loves the mattress. We feel good to recommend.
Looking reviews, this place looks like quite the mixed bag. And while I cannot speak to the full shopping experience, I can speak my visit to their Colorado Blvd store. While I feel we were steered towards the extremely expensive mattresses, I can not think of a sales experience that didn't start by showing me the top of the line so I could "compare" property. That is sales, and I have learned to accept it. After learning why a mattress can cost more than my car, we spoke with a gentleman named Ethan who I believe is one of the owners. He was very knowledgeable, and also told us about what they are doing for charity in the Denver area. They specifically contract with a group that works with recently released convicts so that these who are entering the workforce with a large black mark on their CV an get work and d all for both themselves and an employer. Also a portion (I believe we were told 2%) of the sale is donated to local charities. And if you of not are for the charities they normally donate towards, you can request they donate it to the local charity of your choice. That is pretty awesome! Anyway, the only reason I would not purchase a mattress from Urban Mattress is that I have a family member in the industry and I know that Thanksgiving would be horribly awkward for the remainder of my years if I were to by a mattress from else. Granted if Ethan could get me g killer deal, I might be willing to live with some extra awkward with my stuffing.
I have had the mattress for 2 years and it is still just as comfy now as the day I got it. Got a bed stand for it a couple weeks ago for it. Easy set up. Great customer service, good prices.
Who knew trying mattresses could be so enjoyable? My fiancée and I went to three different mattress stores to try mattresses, and not only was the experience here so much better, but the beds were too. Johnny and Ethan helped us out with our purchase, and they did a great job. They tried to keep us in our price range, and left us alone to try things out, while at the same time answering all our questions. Also, stellar drinks.
We just had an amazing team deliver a HEAVY king mattress up our very old staircase. Urban Mattress has been an awesome team to work with, from the service in the store to the quick and professional delivery.
My husband and I were both waking up with back pain so we went in "just to look" but were so blown away by the quality and price we left with a brand new adjustable king bed. The bed was delivered the next morning and the crew even moved the existing bed into our guest room for us. The shopping experience was not just easy but enjoyable! Thanks UM!
Great customer service and a great mattress is what you get at Urban Mattress Boulder. I worked with Ken and got a knowledgeable sales associate. I initially got a mattress that was too firm and Eric was terrific about exchanging it for a different model. No extra cost to deliver to Nederland (twice!) and the guys were on time, quick and professional. I ran the mattress store gantlet doing research before buying, visiting 9-10 places. I found UMB was the most customer friendly of the group. After having back pain for a year, I finally bit the bullet and invested in my sleep quality with new mattress. Their product is more expensive but of much better quality and ultimately the 15 year no sag warranty sold me. After a month sleeping on it, I am extremely happy with this purchase and my buying experience. I will be buying from them again for our guest room. I highly recommend Ken and Eric over at Urban Mattress Boulder.
If you are looking for a mattress that is something out of the ordinary or have very special requirements, this is the place. It's family owned and run and the family member I worked with was incredibly knowledgeable and helpful. No high pressure but was happy to spend time with me and write up a proposal even though I was not ready to buy immediately. These are high cost mattresses but worth it, given that they include a lot of natural components, not just the mass produced trend of the year. They even called me in advance of a special sale recently to let me know the savings on my choice. It's wonderful that they don't upsell by package pricing like a lot of the chains. You can actually get "just" a mattress if that's what you want and need. We had recently already changed our base and want to assess that before changing another aspect. I will be back when I am ready to make the purchase of this model or the more expensive one I am still considering as there are pro and cons of each and a higher end product I have had in the past.
We needed a mattress four our son who just moved to town. Urban Mattress was the perfect choice! Eric was super friendly and helpful, guiding us to the perfect mattress. Delivery was free- and we had the mattress the next day. This is definitely the place to go for a quality product and excellent customer service!
Great experience for a great quality mattress. Confident sales team. No nonsense. In and out in 20 minutes. Mattress delivered 3 hrs later. Easy. Thank you!!
Best mattress store and customer service! Billy, Eric, Alexa and Ken were all so helpful and experts at helping us find the right mattress. We thought we found the perfect mattress and it turns out it was too firm for us. They exchanged it for the true perfect mattress after lots of visits and conversation about what we wanted in a mattress. We love it! We truly apprciated how friendly, caring and knowledgable they all were.
Superb service. Have never slept better, and don't want to get out of bed in the morning!! They were even willing to give me a temporary brand new mattress until the swell fancier one I bought was custom made. Everyone I came in contact with were wonderful and helpful. Delivery guys were clean cut, thoughtful, on time, reliable, nice, well trained, and as a bonus, delightfully funny.. overall shopping at Urban Mattress was dynamite experience. Highest recommendations,, I will never shop any other mattress company in Boulder..
I spent 6 months gearing up to buy a mattress because it's a major investment! I couldn't be happier to have gone with Urban Mattress. I originally purchased a firm mattress that ended up not being the right fit for my husband and I. The guys at Urban Mattress made the exchange easy, guilt-free, and super convenient. They GENUINELY care about getting you the perfect fit. Not to mention, the quality of their products is unparalleled. Without question, I will be telling everyone to go here to find their next mattress.
Excellent service, excellent knowledge, and we feel like we made an excellent purchase! Really very happy with our experience today and will be back for our next mattresses!
I highly recommend this mattress store. Very knowledgeable staff - the owner has been working with mattresses for almost 40 years. They have incredible quality mattresses at a very reasonable price, and are not a chain store. 10 year warranty. I found the owner extremely trustworthy, I think the whole transaction took 15 minutes because I told him exactly what I wanted and the price range, and he took me to the exact bed that I needed. That kind of service requires a certain kind of knowledge, intuition, and artistry that can't be found in sales people that have been in the industry for five months and work on commission. Plus the mattress will end up in my house for free within 24 hours. Honestly how could you ask for more.
Needed a mattress for my son's new big boy bed. These guys were awesome! I really appreciated that the sales guy was not pushy and he made delivery arrangements so quick and easy. I made a mistake to order the wrong size mattress and he took care of it without any problems. Great service, awesome mattress! The transition from crib to bed was so easy! I think the super comfy mattress helped. Thank you!
Very nice mattress store with high end choices. They have mattresses that cost 20 K plus made of horse hair and fine stuff.. :) really seriously. I just had to pick up a metal frame for my very plain but comfortable king size bed and found out a lot about many amazing mattresses. The gent was very nice who I talked too but I can never see spending 20 k on a mattress. Seems silly.
In the middle of a mattress emergency purchase they were calm, didn't take advantage of the "had to have" situation, the mattress was on time with tons of very helpful options and communication prior too. We were on the 4th floor, no elevator and not a single "look" or complaint, just wonderful! Oh, and the mattress is probably the best we have EVER had!!
We bought a queen sized mattress here today and had a very good experience. All salespeople were friendly and helpful. They weren't pushy, they gave us a few options and then left us to decide. We chose a mattress that was comparable to others we had seen in town and about $100 less than what other places were offering. The ambience was also nice--there's a water feature, fresh coffee, and nice lighting. It made me feel like taking a nap, which might be the point! I would definitely buy from them again! Oh, and free delivery is a nice touch!
FANTASTIC! Don't buy a mattress anywhere else. Service is great and the mattress is amazingly comfortable. The salesperson was extremely patient as we tried out a TON of mattresses and then referred us to the owner for a recommendation when we were couldn't make up our minds. Once we explained our dilemma (differences in softness requirements) he actually recommended a much less expensive option than we were originally considering - and we're both very happy with it. Slight delay in delivery (hour or so) due to confusion with the address but they called immediately upon realizing the number had been written down incorrectly and followed up with me twice. I'll never go elsewhere for a mattress!
Very positive experience from the moment we walked through the door until mattress and accessories were delivered.