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Therapedic manufactures a variety of innerspring, hybrid, latex, and memory foam mattresses. They focus predominantly on innerspring and hybrid bedding. You may have heard of them or seen them in local mattress stores across the United States. Overall, they are known for their orthopedic bedding that is designed to provide better back support than others. Overall, Therapedic's bedding is middle-range in terms of product offering.
Urban Mattress is both a retailer and a brand of mattress. They were founded in Boulder, CO in 2008 with only one store and have grown to 14 stores in over 12 cities across the US. Their retail operation carries other mattress brands such as Vispring (the luxury British bedding brand) and Tempur-pedic, along with their own brand Urban Mattress and Urban Naturals. They are also active in social responsibility, donating to local charities in each of their locations. They have a budget line of Urban Mattress bedding focusing on both memory foam and hybrid bedding with a mid-price point to fit any budget.
Based on our aggregated reviews and our scoring method, we recommend Urban in this match up!
Input from customers is a powerful way to focus your list of potential mattresses to buy. These mattresses are reviewed highly by sleepers, but there were a few folks that complained. Below you can find a selection of customer reviews and more information on the mattresses -- research on to make sure one of these works for you!
These mattresses are good with support overall. Though the rare sleeper reports that these mattresses aren't the proper firmness for them, the majority of reviewers describe them as having the right amount of support for deep sleep.
Edge support is important for those that have mobility concerns or find themselves lying close to the side of the mattress. Customers report that these mattresses have decent edge support overall and they should support most customers comfortably.
Bowling Ball & Density Tests
Many mattress reviewers use bowling balls to test firmness and support. These mattresses are generally well received at providing even support, which means they should work well to align the spine of your body.
These mattresses get mixed reviews from customers on lasting comfort. Everyone wants to find the comfy mattress that stays that way for 10 years or more, but unfortunately not all mattresses last for the long term. If you are considering a mattress that isn't an A+ on durability, do a double-check on the trial and warranty policies and price to make sure that you are comfortable.
Most sleepers are satisfied with their mattresses overall. This means most customers leave positive ratings for this brand, but there were some caveats. There are some who didn't enjoy the feel of the mattress. Keep reading to ensure that these will work for your body type!
These mattresses do well with support versus others in the industry. The materials they use offer resilience in aligning the spine and help most folks get comfortable. Customers report that they feel a good amount of support and don't report many issues with sagging over a short horizon.
Edge support is an important attribute for most sleepers and wish having supportive balance all the way to the edge. These mattresses are rated well for edge support for those that need it.
Bowling Ball & Density Tests
The bowling ball test is good for measuring firmness and support throughout the mattress. These mattresses do well keeping things even and resilient throughout the mattress.
If you have a mattress that continues to be comfortable for a long time, it's an immediate financial savings. It's one more great reason why durability is top of mind for mattress buyers. However, there are lots of brands that don't value the same thing. In spite of that, great products still are being built by good brands. These mattresses are rated well when it comes to longevity. These mattresses do well for most sleepers for 7 - 12 years, but those with heavier builds may get slightly less time out of theirs.
I love my therapedic mattress. I've had it for the past 6 months and I can't say enough good things. The only thing that I don't like is that I feel like it has fallen about an inch since I got it. I am worried that it will continue to sag.View More Reviews
I am really happy with my Therapedic mattress. It has been a good investment for my health and I've never been happier.
Not the happiest with the mattress because it has only been two years since I bought it, but it has a deep sag in it. I am not a particularly heavy person, but I'm still experiencing sagging? I need to find my warranty.
This is one of the most comfortable beds I have ever slept in my entire life! Really enjoy the Eclipse I have!
Love this mattress! Not like other memory foam mattresses where you sink in. My husband always gets so hot when he's sleeping and this seems to be a lot cooler as well.
love this mattress pad, very comfortable
OMg, this is a fabulous mattress cover.
Did not like the feel of the Therapedic mattress. I am used to an innerspring mattress so you might like it more than I did.
Everything about this mattress I love. It doesn't contour too much to me so I can get comfortable. I haven't slept this well in years!
Okay but the delivery was such a pain. The box was shredded and arrived late. Besides that, the bed is nice.
Really couldn’t be more happy with our Agility mattress. My wife and I genuinely look forward to going to bed each night. It’s that comfortable. I’m a side sleeper, so support for my hips and shoulders is critical. This mattress allows heavier pressure points to sink appropriately making my whole body feel cradled. Very happy with my purchase.
I was fortunate enough to win an Agility mattress in a sweepstakes recently. The mattress on our bed was very old and tired, so I was very excited. I was also skeptical about getting a rolled up mattress in a box. It arrived very quickly after being notified. My husband and I hauled the box into the bedroom , and we leaned our old mattress up against the bedroom wall - just in case we wanted it back on the bed! It was very easy to set up - took no time at all. That night I slept through the night for the first time in months. I'm not a good sleeper, and am usually up several times during the night. Since sleeping on the Agility I have been able to go back to sleep if I wake up without a lot of wrestling around. My 10 year old dog, who hasn't slept with us for a few years, has now taken up residence in the middle of the bed each night, and is still there when we wake up in the morning. I guess Agility needs to look into making dog beds next! We will be taking our old mattress to the dump this weekend, and are definitely enjoying our new Agility mattress! Thank you!!
I ordered the twin bed for my 3 year old and he has said more than once “Mama, I love my new bed!” He often refers to his bed as “cozy comfy” – and believe me, it is. Before we received our Agility mattress, my son was on a week-long nap strike. After we setup his new bed, he started napping again with no issues – and not wanting to wake up! He also falls asleep faster at night with his new bed. Just shows how important a good mattress is for all of us. Now I want one for my Master!
I was a little concerned about buying my daughter a mattress online. However, once we set-up her new Agility mattress and let it expand, a supremely comfortable mattress came to life! And once I slept on the mattress myself, I knew I’d made the right choice. It’s super comfortable!
I wasn’t sure what to expect, but Agility truly delivered. The mattress is excellent, and I am very satisfied with how comfortable it is. I’m a back sleeper, and it has been great.
Great customer service. Thank you to Sales Representative Derek and Therapedic Mattress. Cheers!
The employees were very pushy and one told us we couldn't look at certain sets of mattresses. We ended up purchasing one from the store based on price, but we will not be coming back.
I have had nothing but good things to say about them. Fast shipping and great priced mattresses.
I had the worst experience here.. they order a bedroom set without my permission and when I went in to get my money back I was told by Paula that I would have to wait for an hour to let her boss get off a conference call.. I said I just want my money. Paula told me that she has to look out for herself and her job and I would have to wait.. Paula was extremely rude and had very poor customer service..
I can't wait to get into bed each night. I nestle down into the mattress and go to sleep quickly. Thanks to Agility Bed.
The Agility bed was a huge upgrade from our old "memory foam" mattress. Previously, I thought I preferred a firmer mattress - so at first, the Agility bed felt almost too soft. But after a few months of great rest, I am super pleased by the balance of comfort and support - it's just right (no additional mattress topper needed). As I am almost 6mos pregnant, I can also attest that it's great for side-sleeping.
Just love it! Why did I wait so long to get it.
My Agility Bed is wonderful. I don't think that I have ever slept so well. Thank you, Pam
This is my second Agility mattress purchased so now each of my twin children have one! The Agility mattress was shipped right to my house and was very easy to install. My kids love these mattresses and they are so comfortable that you never want to leave them. Next will be one for my older daughter. Thank you Therapedic!
We are LOVING our Agility Mattress. Previously, we had purchase a Purple Mattress hoping that it would be the answer to both my husband and I waking up achy from an older mattress that was past it's prime. We tried it for 2 months, hoping we'd adjust, but it was just too firm. I heard about the Agility Mattress on Young House Love Has a Podcast and thought that it might be worth a try. It's so much better - still supportive but offers more give for my shoulders as a side sleeper. We are planning to replace our kids mattresses with an Agility Mattress too!
I don't know why I waited so long to get this mattress. My husband and I have slept so well and his back doesn't bother him anymore. Also, customer service was ah-may-zing.
Bought an allington queen size mattress for spare room thinking it would be good enough even though it only cost a little under 400. Mistake,,,, I have 23 yrs of sleeping on military provided mattresses so I'm anything but picky.... this mattress is lumpier than anything I've ever used. Im wishing I'd saved the 25 yr old mattress it replaced. I weigh 230 lbs so I know it's expecting a lot to hope for perfect but at least better than sleeping on a rock pit. And yes I did give it time... 2 months.
Liked what I felt in the store, but it feels a little less magical at home. However, I can't complain much because it still really beats my old crappy Serta.View More Reviews
Unlike many mattress stores that I have been in, this experience was far from pushy -- and I had a lower budget, but experienced great service and a good overall experience. In the end, selected one of their urban mattresses and am very pleased with the feel of the bed. Good stuff!
Just bought from the Berkeley branch and it was such a great experience. Todd was amazingly helpful, but not pushy at all. He just wanted to direct me in the right direction and in the end, I got an Urban Mattress that I just love. Couldn't be happier.
I had a great customer service experience when I went into Urban Mattress -- not pushy at all and I felt like I got the right bed when I left. Unfortunately, the bed isn't as comfortable as I first thought it was. It is a bit hard in the cold weather and I sometimes wake up with back pain. Still going to see if it gets better, but waiting to see.
Just bought an Urban Naturals mattress. I was really excited about the idea of it being all natural after some of things I read online about VOCs. Overall, it feels like a great mattress and I really don't mind that I paid more than a Casper for it being natural and not hurting my baby and me.
Great experience in the store and great experience when I got the mattress. The delivery folks were really friendly and the mattress ended up being the perfect thing for my back pain. I couldn't be happier.
Had a good experience in the store, but afterwards didn't get my mattress for over 3 weeks. There was a lot of back and forth, and I finally got it, but there wasn't good communication during that process and the company should try to get better at this piece of their customer experience. Overall, bed is okay.
I feel like I might have overpaid a little bit. I didn't do a lot of research because my friends told me about Urban Mattress. After I bought the Urban Naturals model, I looked online at similar mattresses and think that it may have been a little bit on the expensive side. Not a complainer, but should have looked at what was out there before I shopped.
Got my mattress from the Berkeley store and it was a great experience. Todd was amazing, not pushy, but helped me find what I needed. After that, I feel like I am actually sleeping better and living better as a consequence. Great stuff!
Bought Dunlopillo Harbor Lux Queen in June. By August, both sides sloped outward and there was a ridge down the middle. For $1,200, you would think it would have been a good quality mattress. It wasn't.
Won't be shopping here ever again.
Update: Amazing customer service! Got a message from Nathaniel, the owner. He said it sounded like a warranty issue. He offered to exchange my mattress, including exchanging it for a more expensive mattress, at NO ADDITIONAL EXPENSE. I picked another mattress I liked, and it will be exchanged next week. I was not even charged for delivery. Will be sending my daughter here to buy a mattress next week.
Won't be shopping for a mattress any place but URBAN MATTRESS.
I have only had one other mattress shopping experience, and it was DREADFUL (MattressLand, Springfield VA), so I don't have a very large basis for comparison. But, I DID end up buying a mattress here, so I am giving it a thumbs up. The staff was nice and not pushy at all. Answered our questions and provided a little guidance, and helped us find a great mattress. They provide free delivery to my house, free removal of the old mattress, and/or will help you to move the old mattress to a guest bedroom (or wherever).
Bonus: Urban Mattress donates 2% of the purchase price to a charity of your choosing (you can select one of four). I thought that was a really nice touch.
What a great experience! Our first day of shopping for our teen son's new bed set. We are not impulse buyers and very rarely make a purchase at our first stop. Josh made this an easy and painless process! Prices were comparable to other places and included a warranty and trial period. Thank you Urban Mattress!
Best experience I've ever had buying a mattress! Ethan at the Denver location was incredibly helpful for my husband and I when we decided to upgrade to a king bed. They encourage you to really lay on the mattresses and even turn on relaxing music for a full experience. They don't push certain beds on you and do not seem to be working on commission. Additionally, Ethan honored a sale price that we talked about even after the sale was over. Overall an incredible experience in terms of customer service, and the bed we're getting is the most comfortable I've ever slept on!
A Company with Heart I learned a lot about Urban Mattress Denver on a recent visit. The people at this company are doing some really great things outside of the sales floor. For instance, they support a program that helps convicted felons find work. This reduces recidivism and adds to the overall health of the economy. Plus, it's just a good thing to do for folks who may be looking for a second chance in life. There are some really wonderful mattresses at Urban Mattress Denver. I was really impressed with the upscale ones made by Vispring. Ethan, the owner, told me that The "VI" in Vispring stands for the Roman numeral 6. It represents the six turns to each coil. That makes a difference, believe me. You should try one out. This is a really great store with even better people. Sleep well!
The guys took time to ensure we picked the right mattress and they also have some pretty awesome financing options. Highly recommended for anyone that is in the market for a new mattress or Tempur-Pedic Thanks again!
Great experience! I was a little wary about buying a mattress - it had been a while and you hear stories about mattress salesman, but Urban Mattress totally went above and beyond expectations! We walked in, were greeted by two friendly, easy going salesmen, offered a beer(!) and then Ethan, the owner, listened to us. He guided us to a mattress that, immediately, felt right, but showed us a handful of others just to compare. He knew exactly what we were looking for and made the whole process smooth and easy. The price was competitive with what we had been looking at online at another place, and he threw in a mattress protector for free (a win-win for them since they have a 90 day return policy). They stock locally made mattresses with 15 year warranties. They also support local schools and non-profits and all-around nice people. Highly recommend!
This was my first ever dealing with a mattress store, but this will not be the last. Any future business that I have will be done with Urban Mattress. My situation was slightly odd but Ethan made everything a breeze. He was extremely knowledgeable about the type of mattress that I needed, and even set it up to be delivered to my new apartment. The delivery itself went so smoothly and the movers were courteous and quick! Overall this has definitely been a 5-star experience and I can't recommend these guys/gals enough! Thank you Ethan and thank you Urban mattress!
Don't know where to start, but I simply can't say enough good things about my experience shopping at Urban Mattress...I just moved from Chicago, and making a long drive plus moving heavy things left my body completely shot. With my other shopping options, I was going to have to be without a bed for a few more WEEKS. I'd gotten a quote from UM a few weeks before I got here, so I decided to follow up with them- Ethan, specifically- and he not only honored the original price he gave me, but made sure I had my bed within 48 hours. He was an absolute delight, and this bed is a dream (see what i did there?!). Don't bother with other options- this is the way to go. THANK YOU for a wonderful experience!
I went to this place because of the great reviews and quickly learned that this place was nothing like others described except for the ones that show they got lack of service as well I walked in to buy a mattress the owner actually came up to help me I was there maybe six minutes trying out a couple beds with another customer walked in and he walked away after helping her he did some work on his computer I was confused as to why he stepped away maybe was because I had too many questions concerning the way the beds were made and the quality of the material. I thought those are common questions and fair to ask especially learning that buying a bed is no easy task. During that time I also noticed a shift in his attitude which was sort of alarming being that he bragged about the beds he has that he designed and created except for the ones that are over $10,000 when I walked over that section and at that time he decided to come back over and talk to me (I tried this on purpose to see what he would do) It was clear as soon as I did this what kind of person he was. He doesn't really have patience for someone buying his lower end beds which makes no sense to me he should just open up an all high-end bed store. I went elsewhere and bought a great bed and a much better deal than what I think much better quality from all of my research and visiting various other stores
This was an enjoyable experience. Large selection, fair prices, nice people to deal with. They lived up to their word and delivered as promised. My wife loves the mattress. We feel good to recommend.
Looking reviews, this place looks like quite the mixed bag. And while I cannot speak to the full shopping experience, I can speak my visit to their Colorado Blvd store. While I feel we were steered towards the extremely expensive mattresses, I can not think of a sales experience that didn't start by showing me the top of the line so I could "compare" property. That is sales, and I have learned to accept it. After learning why a mattress can cost more than my car, we spoke with a gentleman named Ethan who I believe is one of the owners. He was very knowledgeable, and also told us about what they are doing for charity in the Denver area. They specifically contract with a group that works with recently released convicts so that these who are entering the workforce with a large black mark on their CV an get work and d all for both themselves and an employer. Also a portion (I believe we were told 2%) of the sale is donated to local charities. And if you of not are for the charities they normally donate towards, you can request they donate it to the local charity of your choice. That is pretty awesome! Anyway, the only reason I would not purchase a mattress from Urban Mattress is that I have a family member in the industry and I know that Thanksgiving would be horribly awkward for the remainder of my years if I were to by a mattress from else. Granted if Ethan could get me g killer deal, I might be willing to live with some extra awkward with my stuffing.
I have had the mattress for 2 years and it is still just as comfy now as the day I got it. Got a bed stand for it a couple weeks ago for it. Easy set up. Great customer service, good prices.
Who knew trying mattresses could be so enjoyable? My fiancée and I went to three different mattress stores to try mattresses, and not only was the experience here so much better, but the beds were too. Johnny and Ethan helped us out with our purchase, and they did a great job. They tried to keep us in our price range, and left us alone to try things out, while at the same time answering all our questions. Also, stellar drinks.
We just had an amazing team deliver a HEAVY king mattress up our very old staircase. Urban Mattress has been an awesome team to work with, from the service in the store to the quick and professional delivery.
My husband and I were both waking up with back pain so we went in "just to look" but were so blown away by the quality and price we left with a brand new adjustable king bed. The bed was delivered the next morning and the crew even moved the existing bed into our guest room for us. The shopping experience was not just easy but enjoyable! Thanks UM!
Great customer service and a great mattress is what you get at Urban Mattress Boulder. I worked with Ken and got a knowledgeable sales associate. I initially got a mattress that was too firm and Eric was terrific about exchanging it for a different model. No extra cost to deliver to Nederland (twice!) and the guys were on time, quick and professional. I ran the mattress store gantlet doing research before buying, visiting 9-10 places. I found UMB was the most customer friendly of the group. After having back pain for a year, I finally bit the bullet and invested in my sleep quality with new mattress. Their product is more expensive but of much better quality and ultimately the 15 year no sag warranty sold me. After a month sleeping on it, I am extremely happy with this purchase and my buying experience. I will be buying from them again for our guest room. I highly recommend Ken and Eric over at Urban Mattress Boulder.
If you are looking for a mattress that is something out of the ordinary or have very special requirements, this is the place. It's family owned and run and the family member I worked with was incredibly knowledgeable and helpful. No high pressure but was happy to spend time with me and write up a proposal even though I was not ready to buy immediately. These are high cost mattresses but worth it, given that they include a lot of natural components, not just the mass produced trend of the year. They even called me in advance of a special sale recently to let me know the savings on my choice. It's wonderful that they don't upsell by package pricing like a lot of the chains. You can actually get "just" a mattress if that's what you want and need. We had recently already changed our base and want to assess that before changing another aspect. I will be back when I am ready to make the purchase of this model or the more expensive one I am still considering as there are pro and cons of each and a higher end product I have had in the past.
We needed a mattress four our son who just moved to town. Urban Mattress was the perfect choice! Eric was super friendly and helpful, guiding us to the perfect mattress. Delivery was free- and we had the mattress the next day. This is definitely the place to go for a quality product and excellent customer service!
Great experience for a great quality mattress. Confident sales team. No nonsense. In and out in 20 minutes. Mattress delivered 3 hrs later. Easy. Thank you!!
Best mattress store and customer service! Billy, Eric, Alexa and Ken were all so helpful and experts at helping us find the right mattress. We thought we found the perfect mattress and it turns out it was too firm for us. They exchanged it for the true perfect mattress after lots of visits and conversation about what we wanted in a mattress. We love it! We truly apprciated how friendly, caring and knowledgable they all were.
Superb service. Have never slept better, and don't want to get out of bed in the morning!! They were even willing to give me a temporary brand new mattress until the swell fancier one I bought was custom made. Everyone I came in contact with were wonderful and helpful. Delivery guys were clean cut, thoughtful, on time, reliable, nice, well trained, and as a bonus, delightfully funny.. overall shopping at Urban Mattress was dynamite experience. Highest recommendations,, I will never shop any other mattress company in Boulder..
I spent 6 months gearing up to buy a mattress because it's a major investment! I couldn't be happier to have gone with Urban Mattress. I originally purchased a firm mattress that ended up not being the right fit for my husband and I. The guys at Urban Mattress made the exchange easy, guilt-free, and super convenient. They GENUINELY care about getting you the perfect fit. Not to mention, the quality of their products is unparalleled. Without question, I will be telling everyone to go here to find their next mattress.
Excellent service, excellent knowledge, and we feel like we made an excellent purchase! Really very happy with our experience today and will be back for our next mattresses!
I highly recommend this mattress store. Very knowledgeable staff - the owner has been working with mattresses for almost 40 years. They have incredible quality mattresses at a very reasonable price, and are not a chain store. 10 year warranty. I found the owner extremely trustworthy, I think the whole transaction took 15 minutes because I told him exactly what I wanted and the price range, and he took me to the exact bed that I needed. That kind of service requires a certain kind of knowledge, intuition, and artistry that can't be found in sales people that have been in the industry for five months and work on commission. Plus the mattress will end up in my house for free within 24 hours. Honestly how could you ask for more.
Needed a mattress for my son's new big boy bed. These guys were awesome! I really appreciated that the sales guy was not pushy and he made delivery arrangements so quick and easy. I made a mistake to order the wrong size mattress and he took care of it without any problems. Great service, awesome mattress! The transition from crib to bed was so easy! I think the super comfy mattress helped. Thank you!
Very nice mattress store with high end choices. They have mattresses that cost 20 K plus made of horse hair and fine stuff.. :) really seriously. I just had to pick up a metal frame for my very plain but comfortable king size bed and found out a lot about many amazing mattresses. The gent was very nice who I talked too but I can never see spending 20 k on a mattress. Seems silly.
In the middle of a mattress emergency purchase they were calm, didn't take advantage of the "had to have" situation, the mattress was on time with tons of very helpful options and communication prior too. We were on the 4th floor, no elevator and not a single "look" or complaint, just wonderful! Oh, and the mattress is probably the best we have EVER had!!
We bought a queen sized mattress here today and had a very good experience. All salespeople were friendly and helpful. They weren't pushy, they gave us a few options and then left us to decide. We chose a mattress that was comparable to others we had seen in town and about $100 less than what other places were offering. The ambience was also nice--there's a water feature, fresh coffee, and nice lighting. It made me feel like taking a nap, which might be the point! I would definitely buy from them again! Oh, and free delivery is a nice touch!
FANTASTIC! Don't buy a mattress anywhere else. Service is great and the mattress is amazingly comfortable. The salesperson was extremely patient as we tried out a TON of mattresses and then referred us to the owner for a recommendation when we were couldn't make up our minds. Once we explained our dilemma (differences in softness requirements) he actually recommended a much less expensive option than we were originally considering - and we're both very happy with it. Slight delay in delivery (hour or so) due to confusion with the address but they called immediately upon realizing the number had been written down incorrectly and followed up with me twice. I'll never go elsewhere for a mattress!
Very positive experience from the moment we walked through the door until mattress and accessories were delivered.