Symbol Mattress Reviews

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Symbol

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Symbol mattress company was founded in 1961, focused originally predominantly on commercial mattresses including mattresses for schools and health care facilities. Over the past few years, they have used their commercial backing to release consumer products through retailers in the Midwest, Northeast, and South Eastern U.S. They boast American made fabrics and manufacturing and use Certipur foam (which is low in volatile organic compounds) on some of their mattresses. Most of their mattresses are hybrid, having both innersprings and foam, though they also have memory foam and a memory foam-latex layered mattress.

Mattress Score

Overall Score: 7.2/10

Customer Satisfaction: 7.1/10

Price Value: 7.1/10

No Back Pain: 7.2/10

Price: $189-$1259

Trial Period: No Trial

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Symbol's Owner Satisfaction

Not all sleepers like these mattresses. Some report feeling comfortable in their mattress, but there are others that have complaints. Therefore, it is hard to understand if one of these will keep you totally comfortable. Take a look below to learn more about the specifics and to see if the mattress will work for you.

Symbol's Supportiveness

Most customers find these mattresses supportive, which means that they align the spine for those that prefer their firmness specifications. That said, a few customers have had complaints, so make sure to do research to connect your purchase pick with your body type and sleeping position.

Edge Support
Most sleepers describe these mattresses as having good edge support, which means most don't experience any issues when sitting on the side of the mattress.

Bowling Ball & Density Tests
In testing the surface supportiveness of the mattress, there is solid support throughout. That said, some reviewers describe rare support issues, so read the reviews below before purchasing.

Symbol's Durability

Mattresses with lasting support are phenomenal, but difficult to discover. Unfortunately, customers don't tend to rate these mattresses well in terms of durability. That being said, some may provide comfort for years and years, while other mattresses may not last very long at all. If you are bigger in body type, take a look at the reviews before purchasing.

Browse Symbol Customer Reviews

Symbol Mattress

We purchased our queen matress about a year ago. Loved it at first but now its broke down in the center. The place where u bought it tells me its not in warranty since i didnt buy the box springs with it. WELL I WASNT INFORMED OF THAT WHEN U PURCHASED IT or i would have got the box springs. Now im out 600 dollors on a 5 year warranty mattress. I will tell everyome i know about this. My company i work for purchases all its matresses from these people for campers. NOT ANYMORE

Symbol Mattress

We purchased a Symbol Executive king set approximately 15 yrs ago. It came with a 10 year warranty. We turn it regularly and it remains the most snug, yet firm and comfortable set immaginable. We are now searching for a dealer in our area for a queen set for the guest bedroom.

Finally happy with my bed

I am not generally picky at all about my bed, but my last Tempurpedic mattress was falling apart after the last 8 years and I needed a new one. I went into the local mattress store and noticed the low prices of Symbol. After laying on the bed, I was sold. The only thing I haven't liked is that it is sagging a tiny bit, and it has been just about 5 months. But, so far, definitely comfortable!

Indents and poor quality

After reading the other complaints and answers, I guess I'm basically screwed. My queen size mattress is 3 1/2 yrs old and has indents in it. I've been rotating the mattress every 3 months so now both sides have intents. Also I have never seen a queen size mattress that you could lift with one hand, which leads me to the conclusion that this is a piss poor quality. I will NEVER buy or recommend a Symbol mattress to anyone.

I am on my second mattress set in 4 years...

I am on my second mattress set in 4 years. The current set is about a year old. It is not worth the time and money to get it home. The current set is sagging in the middle. My neck and back are killing me. I am disabled and of course I live on a fixed income. If I could afford to do so I would go purchase a new set by another maker. Then I would drag the Symbol out and burn them. To get them replaced the last time I can not tell you how many phone calls I had to make and how long it actually took for them to replace the set. The warranty is not worth the paper it is written on when the product has to be replaced on a yearly basis. Take my advice do not purchase Symbol Matresses! The local store that sells their products has terrible service as well. After having this product I realize that I over paid. It is not worth more than $150 at most brand new.

It'll Do

Bought a Symbol on clearance from the store down the road for a guest room. No complaints, but no cheers either. Guess I can't complain.

I LOVE MY BED

I've had a Symbol for 10 years. Love it every night. I've seen that the newer models, you can't flip. But, mine you can! Get your hands on an older model and you'll be dreaming zzz's until cows come home.

I LOVE MY BED

I am on my second mattress set in 4 years. The current set is about a year old. It is not worth the time and money to get it home. The current set is sagging in the middle. My neck and back are killing me. I am disabled and of course I live on a fixed income. If I could afford to do so I would go purchase a new set by another maker. Then I would drag the Symbol out and burn them. To get them replaced the last time I can not tell you how many phone calls I had to make and how long it actually took for them to replace the set. The warranty is not worth the paper it is written on when the product has to be replaced on a yearly basis. Take my advice do not purchase Symbol Matresses! The local store that sells their products has terrible service as well. After having this product I realize that I over paid. It is not worth more than $150 at most brand new.

After just few months...

After just few months of owning this matters it started to sink in the middle. Now 2 years later the matress says more than the two inches required for replacement, but Symbol will not honor the replacement. 3 out of 4 of the foam walls supporting the outer edge of the matress have caved outward, giving my matress an off trapazoid shape. It is uncomfortable and after a mere two years I am told that my matress is clearly faulty but unreplacable. I do not recommend buying a Symbol matress unless you keep in inside of a wooden frame to keep the sides from collapsing. This was an awful experience.

We purchased a Symbol Executive king...

We purchased a Symbol Executive king set approximately 15 yrs ago. It came with a 10 year warranty. We turn it regularly and it remains the most snug, yet firm and comfortable set immaginable. We are now searching for a dealer in our area for a queen set for the guest bedroom.

This mattress didn't even last me 4 years...

This mattress didn't even last me 4 years! I just had to replace mine, I will never buy another mattress from your company again!! $800 down the drain

Worst Matress Ever

Had a friend talk us into this brand. Decided to give it a try. In lLess than a year and a half.. the center was wore out with the recommended rotations (every couple weeks) and using the box spring recommended for it. They replaced the mattress after filing a complaint. Now.. a year and a half later.. same exact issue. Poor quality, poor function. and poor sleep because of it. Will NEVER buy from this company again. We'd give it 0 stars if we could!

I have a queen...

I have a queen “soft, plush” set in my guest room. My 86 yr old Dad and his wife slept on it and said “it was their best sleep ever” and are looking to purchase the same set, closer to home in Maine

Great Quality Mattress...

Great Quality Mattress Sets! USA Made Since 1961! Definitely Best Quality at Best Prices in the Industry!

I purchased 2...

I purchased 2 "comfort innovations - Edison" mattresses a few years ago. After ONE summer of use (3 months), massive divots formed in the middle of both mattresses. When I say massive, I mean to the point of not being able to sleep comfortably because you could feel the frame underneath you through the mattress, and felt trapped by the sides of the divot. Attempts to contact the company were ridiculous. We called them multiple times and they never bothered to call us back. Horrible customer service! Do not bother to purchase mattresses from them unless you like sleeping in a mattress ravine.

I have one of the more affordable units...

I have one of the more affordable units, the Belair, now discontinued. I also sell these beds. They are a fantastic mattress for the price. Very comparable to any name brand.

I thought I was buying a great mattress...

I thought I was buying a great mattress for my 10 year old when we purchased the Signature MCS Series. $$$$$ Turns out the quality is terrible! The mattress started to dip with a few weeks. My son is 72 lbs and nearly 5 ft tall. There is absolutely no reason why this mattress should be developing a dip in it. The sales rep told my dealer that body impressions aren't warranted!! Unbelievable, absolutely unbelievable! If your mattress can't support 72lbs spread out over nearly 5 ft., what would happen if this mattress would have been used by an adult! Terribly disappointed.

Local dealer does not honor anymore...

Local dealer does not honor anymore. Replaced 3 times in three years. Their mattress, their box support and a standard queen frame. Same areas break down every time from a 5’5 120 lb user. Now I must deal directly with mfg. and supply photos and get someone to help me move both pieces around.

Excellent company!

Excellent company!! been selling their mattresses for 8 years..they 100% stand behind their product!!Great quality for less, as they don't advertise. Fantastic selection, great value! Don't believe the nay sayers...it's just not true!!

Products may be great...

Products may be great But, support / Warranty is a big disappointment

I purchased a mattress here...

I purchased a mattress here and a few years and it is the best mattress I have owned, still holding up good and comfortable every night I sleep on it, no complaints. I have recommended my friends and family to come here as well because I was so happy with my purchase.

Worst mattress ever.

Worst mattress ever. Only had a year and it sagged terribly in the middle! Hardly ever used. Been trying to get a refund but they want to exchange it! I don't want another one of their mattresses! Terrible.

Worst custoemr service ever.

Worst custoemr service ever. Bought a bed there and it was so uncomfortable. They exchanged it the first time but the second mattress was just as bad. When we contacted customer service they said their 15 yr warrenty only allows 1 exchange. Never again.

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Disclaimer

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