Stearns And Foster Mattress Reviews

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Stearns And Foster

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Stearns and Foster has been around for a while -- and by a while, we are talking over 150 years. It is a luxury name brand mattress and part of the mattress conglomerate Tempur Sealy, of which Tempur-pedic and Sealy Posturpedic are also members. Because of the business efficiencies gained in all of those years selling mattresses, there is some serious branding behind them. But what do the consumers think?

Mattress Score

Overall Score: 5.5/10

Customer Satisfaction: 5.5/10

Price Value: 7.5/10

No Back Pain: 6.5/10

Price: $1199-$10799

Trial Period: No Trial

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Stearns And Foster's Specifics

Quality of Materials

Stearns and Foster mattresses are innerspring and hybrid. Though they use high end materials and use authentic craftspeople to manufacture the bedding, there are numerous reports of the mattresses sagging over a short period of time. Also, it's important to note that some of the model names that Stearns and Foster reports on its website are different than those that are being sold in store or online. Review the specifications of the beds and you should find a congruent one to the ones we describe. It makes it harder for consumers to research models and price-compare if retailers use different model names.

The pros: High end materials and design with a name brand.

The cons: Reports of sagging, durability, and warranty issues.

Mattress Types

Stearns and Foster has four different mattresses. We will go through each in detail.

Estate Collection

The Estate Collection is the entry pricepoint to the Stearns and Foster brand. Its cover is a Tencel blend so it keeps cool. Under the covers is a layer of quick response foam, gel foam for pressure point relief and cooling, and the pocket coil system at the base.

The pros of this mattress is a competitive hybrid design.

The cons are that reviewers report quicker sagging and bedding breakdown than average.

Price Range: $1499-$3099

Final Score: 5.4 / 10

Lux Estate Collection

The Lux Estate Collection is quite similar to the Estate mattress, but has an additional pillow top layer with hand tufting. It is designed to provide an even layer on top of the mattress.

The pros: An extra pillow top layer provides extra softness to those who desire it.

The cons: Though the pillow top may alleviate some of the short term sagging, there are still reports of some durability problems.

Price Range: $2499-$4099

Final Score: 5.5 / 10

Lux Estate Hybrid

The Lux Estate Hybrid is similar to the Lux Estate, but instead of a pillow top layer, it has a thick layer of foam on the surface layer.

The pros: a solid hybrid design for those that want a memory foam by a luxury brand.

The cons: Despite the extra layer of foam, there are still reports of durability issues.

Price Range: $2499-$4099

Final Score: 5.6 / 10

Reserve Collection

The Reserve Collection is similar to the Lux Estate Collection, but has an extra foam layer in the pillow top for added softness. Another layer is added below the gel foam for an even softer profile.

The pros: Top of the line with many layers of soft foam and pillow top layers provide a cozy feel.

The cons: More heat retention than others and reports of durability issues at a high price point.

Price Range: $3499-$5099

Final Score: 5.3 / 10

Browse Stearns And Foster Customer Reviews

Review from stephanie of Charlotte, NC

I am not accustomed to writing a negative review, especially after reading so many reviews that are positive; but please beware because you too could experience the same circumstances that we are currently experiencing. Unfortunately our experience with the Dartford Ultra Firm Mattress Set is not so positive; perhaps it is possible that we received a “substandard set”. At any rate, my husband and I saved and planned for this very expensive purchase for our retirement comfort and because we wanted a very high quality mattress. Additionally, before we made the decision we read numerous reviews, and we were convinced that this Stearns & Foster mattress would be the best for us. Well we’ve had our set for a little over one year and we have rotated it approximately twelve times just to keep it balanced, and still it has sags and there is a very conspicuous ridge in the middle of it.

We were informed that Macys has a very strong Customer Service satisfaction rate, so we contacted Macy’s regarding our experience and they advised us that an inspector would evaluate our concern and provide feedback to them. As we assumed it would be, the evaluation was not to our advantage. So it appears that the purchase that we thought would be very satisfactory especially given the reputation of Macys and Stearns & Foster, did not provide us with the value, quality and comfort that we expected Macys to stand behind. I would advise everyone to think twice about purchasing a mattress at this price point from Macys.

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