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Springwall is a North American mattress manufacturer based in Canada. Springwall has a few different mattress collections, including Chiropractic®, Comfort Pockets®, BodyFuel, and they even create Sesame Street themed mattresses for kids. With a range of firmness options and the only mattress recommended and endorsed by the Canadian Chiropractic Association, there's a lot that sets Springwall apart from its competitors. Still, while some customers find Springwall products comfy at first, there are some complaints about durability and firmness.
Zenhaven is another brand by the factory-direct Saatva brand, which has done very well with their Saatva and Loom and Leaf brands. The Zenhaven mattress is an all-natural alternative with high-end materials like organic wool and 100% Talalay latex. What's more incredible: the price point is much more affordable than major retailer varieties of the same quality, which is why it is such a great find for eco-conscious shoppers.
Based on our aggregated reviews and our scoring method, we recommend Zenhaven in this match up!
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With data from customers, you can more accurately choose the right mattress. That said, it is sometimes difficult to stay focused with all of the reviews from countless brands. These mattresses have received some mixed emotions from customers. Some report feeling comfy in their new bed, but others report not feeling as good.
Mattress support can be the life changing difference you need to have a refreshing night sleep. At the beginning, these mattresses have high marks for support, but there are some reports of problems with support over the long term. Check out the mattress specifications to make sure that it fits your body type.
Edge support is key for those that like to sit on the sides of their mattress. These mattresses have okay edge support for most sleepers, but there may be issues with dipping on the edges for some.
Bowling Ball & Density Tests
In initial density and bowling ball tests reported by sleepers and reviewers, things are fairly even in terms of support throughout the mattress. However, there are some folks that have experienced issues with support over time.
Finding a mattress that is highly durable can save you loads of money. Sadly, now more than ever, everything from clothes to mattresses wears out faster. These mattresses get mixed reviews from customers on durability. Each mattress is different in how it affects you individually and may feel comfortable for you for years, but others have reported not being so lucky. If you are considering, make sure to read more before buying.
Keeping customers happy isn't always easy, which is why finding a brand that does is an essential first step in finding the right product for you. These mattresses do very well with customer satisfaction versus others. Read on below to learn more about the mattresses and see what customers are saying about their experiences.
Good mattress support is what you need to wake up feeling good in the morning. You don't want somehthing that will sag or cause your back to warp. Reviewers describe these mattresses as well supportive.
Edge support is one of the most important things to folks with mobility issues or enjoy sitting on the side of the mattress. These mattresses are competitive with their edge support and don't have much support degradation along the edges.
Bowling Ball & Density Tests
A fun things for reviewers, the bowling ball test does a good job showing firmness and contouring, but also evenness of support. If a mattress isn't even in its support, some people may experience discomfor if it doesn't work with their body. Luckily, these mattresses have good ratings here and shouldn't have that as a problem.
Customers agree that these mattresses are competitive when it comes to durability versus the competition. And having a mattress durability means likely having comfortable sleep for years. while one that breaks quickly can mean fast back pain. These mattresses should stay comfortable for 7 - 12 years for most sleepers, which is good on average. Folks that are heavier than average may experience some loss of longevity.
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The bed was adjustable to fit in my bedroom and it was comfortable enough to lay down and get a nice rest. I did not have trouble with the assembly. The warranty had 1 year. But after 1 year you have to pay for it. If it gets damage you could exchange it or get a refund. I think it won't get damage since it was in good shape. The staff that work there were not nice. They were arrogant and did not greet or smile at customers at all. Employees now in days are all arrogant and mean. The value was great. There was no damage to the bed. It is well worth what it cost. The assembly was a little bit hard but I did with help of others.View More Reviews
We like a firm mattress. Our queen size Springwall Lunar Natural HP Euro Posture foam mattress felt good when we bought it. After 2 months we noticed sagging on both sides. By 4 months we began having back aches and stopped using it. We notified the store and manufacturer. They sent a rep who measured the mattress sag without any weight on it. According to their standards it was acceptable. What a joke.
We are not impressed with the Kendra spring wall mattress purchase or the commitment of this company to provide a comfortable well built product. We purchased our mattress in 2012 and after a year noticed a dip on either side where we lay. After about 2 years the dips increased. It is now about 1.5-2 inches deep. We are both healthy weight adults. We turn our mattress regularly but still cannot fix the issues. We recently flipped it on its back and are now sleeping on a new memory foam mattress on top of the bottom of the mattress. Not a great solution but the mattress is very uncomfortable. We recently learned that Springwall has a warranty for the mattress so we contacted them to inquire about what to do. Following a submission of photos of the indents and measurement after flipping the mattress right side up, we were provided with the following information: 'Image 2597 shows an impression on your mattress of approx 1.5 inches and unfortunately this still falls under normal wear and tear and is not considered defective . In order for it to be deemed defective the impression has to be greater than 2 inches. If in future the impression becomes greater than 2 inches please resubmit.'' We now must purchase a new mattress or sleep on a very uncomfortable Springwall. This is very unfortunate. Please do your research prior to purchasing from Springwall.
We also had this queensize mattress less than a year when we started getting sore hips. Wrote the manufacturer in Toronto. They sent a representative down to look at the mattress and we haven't heard from them since. Sent another letter - no reply. Can only sleep a couple of hours without waking up in pain. There also seems to be a lump in the middle that feels firm compared to the sides.
Carol from Glencoe, Ont.
Similar to another reviewer, I tried this bed in the store at the brick, and my boyfriend and I both loved it. BUT after a month at home, it started to dip and sag and when you laid on it parts would give way and be softer than others. We have turned it every week, added support underneath, and now a year later I sleep in the middle diagonally because it's the only long strip in the mattress with uniformity in support. I am saving up to throw this one out and replace it, because unfortunately we spent over $1500 what has become my worst purchase EVER.
I have had continuous back problems since buying this mattress. I wouldn't wish a night's sleep on this mattress for my worst enemy!
Purchased twin size for our son from Sears 11 years ago. one year past the ten year warranty and bed looks and feels like new. more comfortable than the other beds in the house. son says he's not moving out of the house without this bed. occassionally used for overnight guests. lots of comments from them about what a great night's sleep they had and where did I find that fantastic bed. maybe we just got lucky but we love it. would highly recommend this bed. paid 400 for the twin but that was over ten years ago and it was a half price sale at Sears. great investment.
bed bought was the chiropractic approved Imperial queen. Moderately expensive and initially felt quite comfortable. After one month though bed was giving me continuous back pains, and after six years, carefully rotating and flipping as instructed in the book, even my wife says the bed is terrible.
I usually sleep on a piece of foam that is almost 20 years old and get a better rest than this bed. Also another much cheaper bed bought at the same time is still quite comfortable and in excellent condition. Therefore i would suggest it is unwise to buy a bed from this company, and not to trust the recommendations of the chiropractic associations, although i am a frequent user of (good) chiropracters.
Have amazing features that all adjustable beds must have. It has ultimate comfort and can customizable to your likings. The bed is made professional and can comfort back pain. The bed can make your sleep schedule better. The warranty of the adjustable bed is outstanding. This can cover for 20 years which is an outstanding deal. If you are not satisfied with the bed you can 100% full refund back after 101 days. Customer service is as well great but the downside is customer service is through the weekdays. They as well have a customer service email. The service is as well the same as some brands. The deal of the bed is really great and has some very great features added on to the bed. It has many custom features that is really outstanding for the value of the adjustable bed.
I like the overall features as it covers with a basic sheet, but can also customize it by replacing it or hitting a switch. This allows me to adjust the mattress accordingly and is pretty nice to have. The warranty covers everything there is from the mattress to the build structure you make. It also gives you a good amount of options and room to work around the warranty to customize your purchase. The customer service was pretty good as it gives me access to everything I need. The value is pretty good as well since there was no problems at all and there was more than enough value for the purchase.
You can move the side from the head and the legs up and down to make this as comfortable as possible for you at night. The mattress is from really good quality. The warranty is for 2 years and I got it for an additional price that was reasonable for this kind of bed. Completely describes the quality of this kind of bed, the warranty. The customer service was very helpful in every single question I had. They took their time with me and I felt good as a customer. Would highly recommend the customer service. The value of this kind of bed was very reasonable, a good price for best quality. The bed itself was expensive but last me for a very long time.
Love this bed! With an 850 pound capacity, it is very sturdy and well made. Massage feature is basically just vibrator motors, kind of like the 'magic fingers' beds that used to be in motels. It's nice if you're someone who needs to be 'patted' to sleep, like a baby. Shuts off automatically after about 20 minutes. The adjustable motor is very quiet. Head and foot are completely adjustable so you can make it as comfortable as you need. I have a 10-inch Lucid memory foam mattress, which is very firm, that I bought on Amazon 3 years ago for under $300. Same price today, and it works really well with this adjustable base.
Warnings: It comes flat in a huge box. When the bed arrived, there was a fist size hole in the box and there were only two straps and some tape holding it together. At first I was concerned because there was no styrofoam or packing material to absorb bumps during shipment. But once we laid the bed down I realized that it really didn't need extra packing material. The bed is HEAVY. You definitely need two strong people for this project.
Assembly: The manual doesn't tell you in the beginning that you need to insert 9-volt back-up batteries into the motor box. Those instructions are on the last page - AFTER you've flipped the base over and then have to crawl around on the floor to reach the box. But assembly is simple. Attach the legs, cut away a few strips of zip tie that hold the power cord, insert the 9-volt batteries, and then the bed is ready to flip right side up. Here's where it gets tricky. You need two people to dead lift the unwieldy, 125 pound base and flip it over. You cannot 'lean' it over on its side, because the pressure on the legs could bend or snap the metal bolts. It was a challenge for my daughter and me but we managed. Anyway, once it's right-side up you just need to attach the corner brackets that hold the mattress on. I don't think they tell you that the bed also comes with the headboard attachment kit, which was a nice surprise.
Have slept blissfully for a 3 nights. I bought it because I have moderate sleep apnea and sometimes woke up with headaches. The wedge type pillows weren't much help because I would slide off during the night. With this adjustable bed, I am able to lift the head up so that my sleep is uninterrupted and I wake up feeling like I actually got a good night's rest - either on my back or on my side. No more headaches. I love being able to elevate my legs while I watch TV or read - it really helps with edema. I used an income tax return to purchase this bed. Best thing I've done for myself in years!
I suffer from sleep apnea, snoring and lower back pain. Tried every type of standard flat mattress and nothing helped. Paired the Reverie 5D with Perfect Coud Atlas mattresses, put bed in anti-gravity mode and now sleep great with no pain, snoring or breathing issues. A real life changer. I've been recommending this bed to everyone.
This is just a review about the seller and delivery/setup - as well as initial impressions after a few hours. Will update after some more time.
We purchased a king - which is two twin bases. Delivery was great, as it comes in (2) 140# boxes which meant it wasn't impossible for two people to carry up stairs and do the set-up. The instructional videos on Reverie's site are spot-on and helped us a lot.
Set-up was exactly as shown on the video. The _only_ thing I would caution folks on is that if you are buying it as a king and intend to use it as one bed, not controlled as a split - both remotes can be paired to both sides of the bed, just follow the instructions (easier to do before you set the bed in it's place as it's heavy to lift up!).
We paired this with our existing Casper mattress and it fits perfectly and works very well in every configuration we've tried so far. We also had an existing head-board/rails/foot-board setup that we were really hoping would be compatible with this frame - and it was. We took out the existing boxsprings and slats and the adjustable frames fell right into place. We aren't attaching to the headboard as it doesn't seem to need it.
In our set-up, the wall-hugger feature seems to work well enough - both nightstands remain accessible with the head position pretty high.
Positions - I can't wait to really play with this. Our initial reaction to the zero-gravity and raised foot positions was ... 'Ahhhh'. The movement is relatively quiet, smooth, and we found the massage feature really was a pleasant surprise (in that it actually works well)!
The seller (Low price bargains) was terrific - they were responsive to my ?s and it was delivered exactly on the date promised. What more can you ask!
I'll update this in a few weeks after we've really broken it in, but really happy at the initial set-up, quality, sturdiness, and operation of this bed. And ECSTATIC at how much we saved!
Springwall mattresses suck! I bought one last year and had to return it for warranty. Now I've had this one for 3 months (I got a more expensive mattress thinking it was better) and it the same. Bad bad bad quality. Will upload pics if needed. Lol save ur money and buy serta.
Not satisfied at all with the product. After only one year, the matress is not comfortable. Body impressions are big. My Gf and i have a hill between us when we try to sleep in this mountain matress...Every morning we wake up with fatigue in are back!
Well I will first start by saying I have emailed this company directly twice with no response at all, so that being said I will try and be public in trying to get help with the product I bought that is failing and is still under warranty!!! Queen size bought Aug 2014 and feels like a 20yr old bed. No support left in it, two very sagging spots, side walls are caving in and I want some dame customer service! I have read so many bad reviews regarding Springwall and lack of stand...ing behind their product as the website states, so PLEASE Springwall get behind your product and honor your warranty. I have purchased other sets of Springwall and didn't have an issue, so prior to this would've recommended it. However no response to direct email, not even a suggestion as to what or who I should talk to, nothing! SO hope I have Springwalls attention here on FB and get some kind of assistance!!! Thank you for your quick and professional attention to your customer!
I would like to thank Springwall customer service for there excellent and fast service. They sent me a warranty card and i read it and found the sagging in the bed is normal for this type of bed. I flipped the bed and the memory foam bounced back up to the way it suppose too. Beds have come a long way over the years and my lack of knowledge how memory foam works. Thank again for the excellent service and listening to my concerns.
in December we ordered a Chiropractic Resort - Renew Queen size mattress for our platform bed . . . . we were a bit concerned that w/o the box spring it wouldn't be comfortable . . . not a worry this mattress is WONDERFUL . . . waking up in the morning feeling much better, this is a great mattress . . . we purchased it from Sears and we live in Lester Beach, Manitoba, cannot say enough good about this mattress, if we ever need a future mattress we will be repeat customers, hands down, Springwall you make fabulous products, kudos to your company
We recently spent a night on your Ambience mattress at a hotel in Moncton, NB. It was amazing! We are very interested in purchasing this mattress. However, we live in the US and can't seem to find any retailers that carry your brand. Is this truly the case or are there some stores in the US that we could purchase one from?
My husband and I purchased a Springwall in 2008 and its the best matress set we have had to date, we love it! Guests who have slept on our Springwall have fallen in love with it and want one!
We purchased aSpringwall LimitedEdition Queen set from the Brick store in Whitby,Ontario , in January 28,2011,I notified your company in March that the mattress lost its shape in the centre of the mattress, Iwas advised to notify the store,but I had misplaced my invoice I couldn'y, I recently located my invoice can this situation still be corrected as this mattress is very uncomfortable and we are seniors.please advise,asap
I found this mattress online to replace my old one. Don’t have any issues with my back or anything just wanted to invest in a good mattress for the long term. My first night on it, I slept like a baby. Doesn’t matter which position I’m in. FIVE STARS!!!!!
If you like a firm bed - this is for you. We scored this mattress set when it was on a sale. Honestly, I suggest to wait for it to go on sale. Is it worth $900? yes but it doesn't hurt if you get for $400.
I bought this bed in a queen size. The box and the mattress in August 2020. 3 months into having them, my back begin to hurt. I bought some new pillows thought that was the problem. That was not the problem. First The bed box is made of 9 pieces of wood and the wood are small. Leave big spaces so the mattress sinks down, on top of that the mattress quality is garbage. It caused me some serious back pain. Right now I have to be sleeping on my couch. Because of the pandemic, I'm waiting to buy a new mattress and box. Please Please Please do not waste your money and buy this garbage.
I recently purchased this mattress at the brick on the North Service Road in Oakville. Jason the store manager was very helpful as we needed the mattress for that same day. Jason has the perfect personality to be working with the public in a caring and professional manner. recommende the brick and Jason to a friend looking to furnish an entire bedroom. Thanks for the great service and perfect mattress for our grandson.
Do not buy this mattress unless you like a rock hard bed. When we went to purchase it they didn't have any in stock to show us but we were sown one that the sales girl said was "comparable". What we got wasn't even close. This mattress is unbelievably hard & for some reason the box spring break with every movement. It may be cheap but it's not worth it. I'm going to have to go buy another new one elsewhere now.
Very poor quality mattress. I would suggest spending a little more for better quality. We are trying to see if we can return or or have a warranty on this mattress after only a few month use it has given us so many issues. The top part is compressed on the side where my husband sleeps and he is not that heavy. It bows out on that side as well. The boxspring is completely broken and the wood has snapped in 2 places just with normal everyday use over 3 months. It is on a new bed frame too.
After sleeping on a very worn but beloved traditional mattress for 15 years and trying to be more eco-conscious and not taken by the big-box mattress stores that have popped up seemingly everywhere, my husband and I took a chance on the Zenhaven King. I was sold the minute I laid eyes (and my back) on it but my husband thought the Plush Soft side was a little too soft and while supportive, not firm enough for his back issues. So we flipped (actually rolled it over) to the Gentle Firm side and all is well in the universe. Flipping the mattress took our sleep experience to a new level. He is now talking about purchasing the Lineal Adjustable Base as well and I really want to try the pillows. The only thing that was a bit of an issue was that the mattress is designed to be used without a box-spring, which lowers the bed height significantly. Husband is 6'2 and I am 5'8. The bed was too low to easily get on without flopping so we are using our box-springs under the mattress to regain the height until we purchase the Adjustable Lineal Base. The customer service reps were very helpful and patient with our many questions and there was absolutely no pressure to buy. Considering the risk involved in purchasing something like this sight-unseen, this was by far one of the best decisions we have made.View More Reviews
We received our new Zenhaven bed about a week ago and have to force ourselves to get up every morning! It is hands down the most amazing mattress we've ever had after 33 years of marriage and multiple purchases of other brands. This mattress provides deep, restful sleep throughout the night. We also ordered the Saatva Dreams pillows and sheets in Ivory. They are just wonderful. Also, our delivery men (Duke and Chris from Coast to Coast Delivery) were outstanding. They set up the entire bed and made sure we had the side up that felt the most comfortable to us (Plus Soft). They also took away our old mattress (a huge bonus). All in all, we could not be more pleased with the entire process. Going back for naps right now! Carol and Mike Paine, Southport, NC.
We had a foam mattress set that dipped in the middle over time and wasn't supporting our backs; we woke up every morning with a back ache. About 9 months ago, we purchased a split king Zenhaven mattress set along with the automatic adjustable platform beds, and have never slept better. This was our first experience sleeping on a latex mattress, and and we will never go back to foam beds or spring mattresses. We really look forward to going to sleep each night. The Zenhaven doesn't sleep hot like foam, and you feel like you are floating on top of the mattress, instead of sinking into it, it's heaven! We both sleep on the softer side of the mattress, and it's feels firm enough for us to support our back, hips, and shoulders. The only negative was the delivery service, they weren't careful delivering and setting up the mattresses and adjustable beds in our home. Other than that, we are extremely happy with our purchase.
We have been sleeping on this bed for over 6 months. It is the most comfortable bed we have ever had. I was nervous about a latex bed as we have only ever had innerspring mattresses. My back felt better on the firm side. The bed is very heavy so make sure you have help when moving it. It was a very good investment and we would make the purchase again if we were to do it all over again!
We purchased 2 twin extra long mattresses to fit in our king sized bed close to a year ago. They fit great and with a padded mattress cover it is difficult to feel any separation when lying on the seam between the two. After being used to mattresses (with memory foam on top) which quickly developed saggy, softer body depressions, you have to get used to this flatter mattress. After the first night, my lower back was a bit stiff and my husbands was sore. The second night you could literally feel your body adapting to the flatness and we both felt great. The mattress gets more and more comfortable as you get used to it. I did need a slightly higher pillow to support my neck than in a bed where you sink more. My husband now calls it the healing bed and we can't wait to get one for our spare bedroom which we might use if one of us can't sleep or becomes ill. It has been 11+ months since purchase and there are small body depressions where we normally lie down. It is not enough to change the comfortable, supportive, flat, gently firm feel of the mattress and not anywhere near as much as any of the mattresses we have had in the past. Disclaimer: we can't sleep on very firm mattresses as our limbs fall asleep and we need to add mattress pads on top. We are both thin at ~115 and 155 lbs so can't guarantee this for those who weigh a lot more. We just returned from a vacation where we slept well on 4 different good quality, nice hotel mattresses and found our Zenhaven the most comfortable when we returned. So happy to have finally found a mattress we love! Being a cancer survivor and environmentally conscious person, I was also delighted with the lack of chemical smell and natural materials (I don't use products with perfumes and am sensitive to offgassing smells).
After a year, I have to say that I finally sleep like the way you are meant to sleep. My back no longer bothers me, I sleep through the night and I don't bother my wife. I'm a big guy and move alot. I don't remember anything about the delivery, so that was fine. The mattress looks like the day I bought it, there are no impressios whatsoever. Without a doubt I would buy another mattress from Zen Haven.
Following weeks of research on mattress materials, life expectancy, different companies and reviews, we purchased the king size Zenhaven mattress. We hesitated due to the cost, however this mattress did offer a 120 day trial, the best materials and the longest life expectancy. Plus, it's the only mattress we found which had a firm side and can be flipped over to a softer side. I suffer from degenerating disks in my lower back. We use the softer side. I found I needed a bit more soft and contacted customer service. They shipped us a king size topper, made of the same quality materials as the mattress, at NO charge. This was the perfect solution as I've never slept so well! No pain whatsoever all night long. We've had our Zenhaven for 6 months now and we couldn't be happier with our purchase! Their customer service is exceptional. I have contacted them on 3 occasions with questions. Each time they were courteous, professional and helpful. This company and their employees are top notch!
My wife and I were exceptionally pleased with Zenhaven and the Saatva Company. They completely stood behind their bed, my wife loved it though I needed a firmer latex and felt it was too soft. Alex Y. was so helpful in suggesting options which we tried. Their delivery team headed by Sumaya was equally helpful. This company is selling a good nights sleep and not just quality beds. This is truly a five star company!
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
Although the mattress did not work for us, I wanted to leave a review about the great customer service that we received throughout the entire buying/returning process. Every staff member that we spoke to was kind, informative and accommodating. Every process, from buying to returning was made easy. Thank you for your great service.
From the pre support chat to delivery. The sleep is wonderful. I used to wake up 3 to 4 times a night. No more. Really a wonderful product from start to sleep. Recommend 110%
We did the split king which worked out perfectly. One side of the mattress being firm and the other a little softer. That way my wife and I each get the comfort level we prefer and with the adjustable base we are able to enjoy a great nights sleep. I would highly recommend this mattress to anyone who is looking for an affordable latex mattress.
I would give more than 5 stars if I could. This company has excellent customer care, and honestly, I didn’t know a mattress could be this comfortable. I have chronic shoulder and neck pain and I have not had any pain while sleeping on my new Zenhaven. This bed provides the support needed for my back and a plush, soft feel that is pressure free on my shoulder. Please note: carefully choose a mattress protector. The first one I tried had little stretch and as a result made the bed feel hard and cheap. The cover I have now is stretchy and does not take away from the amazing qualities of this very comfortable bed.
It is early yet for me to be totally clear on this queen size mattress but it feels great. Here is why Zenhaven gets a 3 star: The delivery arrived within the 7 to 15 days. The delivery agents did NOT contact me before delivery. So, they showed up with the mattress when I was not home. The next door neighbor, with dementia, hobbled over and the delivery agents ALLOWED HIM TO SIGN for the mattress. Who knows which name he may have signed with. Then, they just left it on the deck near my door. Fortunately, I arrived home between rain storms. The delivery agents were gone but they delivered the mattress in some old unlabeled truck, did not leave a note/message/signed receipt or business card. I had no way of contacting them. So, the story gets better when you picture me, at 130 lbs, moving a flexible 60 x 80, 125 lb. mattress into my home and getting it settled in the room. Believe me, this is rich material for a stand up comic. I've no idea what a 'white glove' delivery service is like but I do know that I got the KY Gel + Rubber Glove delivery service.
We've had our mattress for about 6 months now and are very happy with the purchase. When shopping around, I was most concerned about heat levels (I sleep hot so wanted something that would stay cool) and sagging (I'm 190 lbs and my last mattress had a crater). So far, have not had any issues on those topics. Also, the mattress is extremely comfortable. It seems very well made - very dense, heavy - so feel like it should last a long time.
We shopped a number of mattresses from traditional manufacturers. Styles included box spring, memory foam, inflatable, and latex. Most of our choices cost between $4000-5000 and we found things to be concerned about with each of them. Because of the satisfaction guaranty and easy return policy, we decided to take a chance on a Zenhaven latex mattress. The purchase process was simple and we were aided by knowledgeable customer service representatives. Delivery was timely and professional. We tried the mattress in both sides, with focus on the level of support, the ability to relieve pressure points, and the ability to move without affecting each other's side of the mattress. We ultimately chose the firmer side of the Zenhaven. After 6 months of use, we are entirely satisfied with our purchase. We no longer suffer from back or shoulder pain, as we did from our previous, too firm mattress. The mattress sleeps cool, has never outgassed any odors, and recovers quickly from the previous night's sleep. All this, and we saved at least $2000 by choosing the Zenhaven over our other options. All of our purchases should turn out so satisfactorily!
We had an airbed for 20 years and decided to go different this time. We visited many stores to look at mattresses. We finally decided on the Talaly foam mattress. I went to the internet and was directed to Zenhaven. The service was very good, the delivery after the first try was the best and the mattress is all it was supposed to be. My husband was complaining of back pain before and the has, thankfully, stopped. We are extremely pleased with our purchase.
This review is for queen mattress, foundation and frame delivered in October 2017. The most frustrating part of ordering this bed was navigating around the Zenhaven website to find the answers to my questions. As this was a big ticket purchase for something crucial to life (a good night's sleep), I wanted to do the research because I had no way to test the bed beforehand. So, after much research, an online chat with a Zenhaven employee and research elsewhere on the web, I placed my order. To cut a long story short, I wasn't present at the time of delivery but I'm told the delivery people gave the white glove treatment and wore booties over their street shoes to avoid tracking mud/dirt into my house. The heavy, queen mattress was delivered rolled up. The mattress was flipped so we would sleep on the firm side, as ordered. There was most definitely an odor from the mattress for the first few days. It was not wholly unpleasant but I was happier when it was gone. My husband adjusted to new mattress material within nights. He had suffered back pain and this was the impetus to get a new mattress. Within a week of sleeping on the Zenhaven mattress, his back pain has gone and has not returned.
Unbelievably comfortable mattress, sleeps cool, provides the right level of support especially if you alternate between sleeping on side and back. I wake up energized and refreshed. I was nervous making such an important purchase online but the sales representative was informative and eased my concerns. The company accommodated expedited delivery and the delivery company provided white glove service. I wish I could purchase pillows from Zen Haven!
The Saatva customer service professionals are unmatched in the industry and in the profession of customer service. Any time we called- from the questions prior to purchasing, to a few questions after purchasing, we received a warm and helpful real person every time we called - never a recording. When you call you are able to speak with and understand a live person domestically. Additionally, their customer service team across the board conveys an attitude of gratitude for its customers, a caring and helpful tone, goes above and beyond to patiently answer questions, be helpful and other-centered, honors their warranty and commitment to excellence. Their latex bed is first-class with customer service professionals to match. We would like to especially thank Gloria N. and Nicholas O. for their knowledge, expertise, follow up, caring professionalism and excellence. Your amazing team of professionals make a great name for your company. Please thank them for us- many times over.
Never thought I'd buy a latex mattress, let alone buy one online without ever trying it out. Am so glad that I did. This is a great mattress. It is really comfortable. Really comfortable. What else can I say.
After much shopping and research and laying on mattresses at different stores, we ordered a Zenhaven set. We had the delivery team place it on the Luxury Plush side. Took just a few days for us to love this mattress. We had been sleeping on a memory foam topper on an 8 year old set. We really like the new Zenhaven, and with the 20 yr. guarantee, this may be the last set we ever buy. I would recommend this mattress to anyone wanting to sleep on top of a bed instead of sinking into one.
We have received fast, response on our zenhaven box spring 2 times! Great 1st class!!
I always used to hear people talking abouy how much thwy live their bed, how they miss it when they're away, etc. And inside im thinking "whats so great about a bed or a mattress? Who cares?!" After 9 months with this one, i get it. This is the best mattress I’ve ever slept on and one of the most worthwhile purchases I've made. Good sleep is one of the most important things we need it's up there worth reading and breathing. Check out the doctor of sleep Prof Ruben Naiman too if you want to learn more.
My husband and i love this mattress - so much so that after the first purchase we ordered two more! My husband has complained about every other mattress we have had - and we have had the best -- sleep number, etc. The on-line purchase was easy. The delivery in all three instances was very smooth. Can't say enough good things about this company.
I decided to splurge on a Zenhaven mattress in part because I have chronic lower back pain and I found that the right mattress can help a great deal. It was the most expensive option but so far I'm happy with my purchase. Initially I was surprised that the firm side of the mattress didn't feel nearly firm enough, but after sleeping in it for a couple of months, I can say this is the best mattress I've ever owned. The only downside is that the material is very heavy - they have movers who will deliver and setup the mattress so it wasn't a big deal but if you plan on moving shortly thereafter, it requires 2 - 3 people to move a king mattress.
I've had other highly-regarded mattresses in the past, but the Zenhaven stands head and shoulders above them all. Quality construction, excellent customer service, and--most important--more than 200 nights of amazing sleep without any soreness in the morning are characteristics of the Zenhaven. I am a huge fan.
The mattress is exceedingly comfortable: soft but also supportive. I like that flipping it provided a different softness level. Delivery company was terrific.
Had to find a bed as we sold our 12 year old Sleep Number set before moving 1100 miles. Lucked into a couple of barely used adjustable twin sized bases and the accompanying king headboard/frame at an estate sale - all I needed was the mattresses. Went with the Zenhaven Twin XL after much online research and in-store look-see. Glad it had the dual firmness option because I like the softer side and my wife needs the firm. Slept good from the first night with no break-in or adjustment period, and it conforms well to the adjustable base. A very satisfying purchase.
I now have three natural or organic latex mattresses from three different companies. They are all delightful. However, my Zenhaven mattress is the most comfortable and aesthetically beautiful mattress I've ever experienced. Thank you!
I ordered the zenhaven mattress and am thoroughly happy with my purchase. My husband and I love this mattress. It's so comfortable that I look forward to curling up in bed each night! The order and delivery was very easy. I ordered a second mattress for our guest bedroom.
I gave it 4 stars because it hasn't helped my shoulder pain. It HAS helped with my hips though, and I love the fact that I'm no longer sleeping on metal coils. I have it with the plush side up, but I don't foresee me flipping it to the other side. That was also a big selling point though, the ability to flip it. We've had a couple warm nights already here in the Northeast and I did not get hot from the mattress. Would definitely recommend!
Back has gotten worse since a few years ago I had torqued my back. Started a new job and had bad spasms and restless sleep due to a very poor bed and frame. Friend of mine recommended Saatva, and saw the latex bed. While a bit pricey, decided to get both the Zenhaven and the adjustable base. Glad I made the leap, the trial time put me at ease buying a bed online. After it finally arrived, no longer having to sleep comfortably on the floor, I slept like a baby. Haven't slept on my back on years, typically a side sleeper, with the adjustable base and the Zen, it is easy to fall asleep on the bed. No longer waking up in the middle of the night or having pain due to my bed being so poor. Glad I spent the money on the bed, best purchase I've made in years!
After tons of research, we settled on the zehaven. I was skeptical ordering on line without actually lying on the mattress but the return policy was generous and the reviews great. I am so glad I did. The most comfortable mattress I have ever owned. I have had it almost 1 year now. I just called today and ordered one for my son.
This mattress is a game changer. No more discomfort, no more soreness. It supports without any pressure points. Perfect! This is one of my all-time best purchases EVER.
Seriously, I have other organic latex mattresses, and this one is hands down the best. I had to layer the others myself and zip them into the mattress cover. It was cumbersome, and not something you can do by yourself. The edges are droopy. The mattresses are good, not great. But THIS mattress - omg. I love it. The ordering process was easy, they kept you informed, and they delivered it and set it up. Unlike the other ones, it's assembled at the factory and arrives like a regular mattress. The edges are not sloppy, and it's the most comfortable bed I have ever owned. You will not be disappointed. We have ours on the firm side. And, it can be folded in half, so getting it into a tight space isn't a problem
I used to have a firm latex mattress, and when I got the new Zenhaven it was quite a bit softer than my older mattress. I was worried by how my body would react. I've had the mattress for a few months now and so far, no problems at all. I love this mattress.
I absolutely love my zenhaven.
I was worried that it was going to be too firm, but it is perfect for me!