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Solstice Sleep Products make a variety of hybrid, innerspring, and memory foam mattresses for the US market and acquired Jamison Bedding. Solstice products are predominantly sold in the midwest and in Florida. For those familiar with Solstice, they are known for being price competitive versus other in-store options. However, they have had issues with durability and customer service complaints.
Winkbeds started as a factory-direct luxury hybrid mattress brand competing with the luxury showroom market. With years of innovation, they have grown their offerings to include both a luxury-style all-foam and latex hybrid mattress in addition to their classic hybrid. With both reviewers and customers appreciating the quality of their mattresses for the price and reporting great customer service experiences, Winkbeds is a top brand to consider on your mattress search.
Based on our aggregated reviews and our scoring method, we recommend Winkbeds in this match up!
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Figuring out the takeaways from customers can be a great eye-opener for shoppers. Sleepers, regrettably, don't always repond positively towards these mattresses. Some feel snug and comfortable, but others feel discomfort. There are more details below to study if you are considering buying.
Some reviewers feel good amounts of support in these mattresses, but some others have been dissatisfied. For those with achy backs that need spine alignment, make sure to read the reviews to make sure the mattress works for you.
The customers have mixed thoughts about edge support on these mattresses. Some reviewers feel good about the support equalibrium across the mattress, but others felt like things were uneven along the side.
Finding a long lasting mattress is great, but it's not always that easy. These mattresses, specifically, are not rated highly by sleepers for their longevity. That said, some sleepers may discover their mattresses lasts more than a decade, while other sleepers may find their mattress falters quickly. If you have a wider frame than average, make sure to do some more research because you may be at a higher risk for durability issues.
Customers are highly satisfied with these mattresses over others, which means when we did a statistical look at the current data from customers across the net, we found these mattresses were ranked highly. Now that this brand has a good foundation, read on to learn more about the specifics of what customers are saying.
These mattresses are very supportive. Customers report that their hips and shoulders are cradled while their spines are properly aligned.
These mattresses also do well with edge support, which is how a mattress keeps its support even along the edges. For folks that like to lounge on the side of the bed, these mattresses will do a good job supporting you towards the edge.
Bowling Ball & Density Tests
The famous bowling ball test is a great indicator of firmness, and it can also show the differences in firmness throughout the mattress surface. It can show if there is an uneven surface. Based on this, these mattresses do well in their supportive eveness.
Having a mattress that lasts a long time can means thousands of dollars in your pocket. And that totally aligns with why durability is so important to mattress buyers. However, unsurprisingly, there are lots of brands that are more concerned with their immediate bottom line. Even in spite of that, there are still some great brands that build good products. These mattresses have good durability for most sleepers overall. These mattresses should do well for you unless you have a bigger build or use the mattress more than average.
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Bought top end Jamison mattress set....box springs squeak horribly after less than one year. Had to escalate to the CEO of the company before I was given a replacement after getting no where with 'customer service' for 4 months.
I am writing from Wisconsin. I purchased a Solstice Sleep Products mattress for my son fall of last year. Within two months of purchase, the mattress started sagging. For the past four months I have been working diligently to get the mattress replaced. While the company agrees it is a faulty mattress and covered by warranty, they want it returned to the manufacturer in Indianapolis, IN. We live in mid Wisconsin. The cost of shipping is almost as much as the cost of the mattress. The store where we purchased it at has gone out of business. Just want all buyers to beware of poor quality products and no customer service with this company! Very disappointed in Wisconsin.
I bought the Bar Harbor after the sales person assured me Marriott Hotels use this mattress n all their hotels. I was looking for a Beauty Rest and decided on this one..MISTAKE... after only one year it sags, makes a groaning noise if you even lean on it, it is so hard and uncomfortable I have taken to sleeping on the couch. Contacted the company twice with no response. Filed a complain with the BBB
I bought an Ashley B 183 HB Jamison Queen set and frame from Smith's Furniture Galleria on 8-31-14. We noticed it was harder than it seemed in the store after sleeping on it. My husband Bobby wanted to have them take it back immediately, but I thought it just needed breaking in. We have realized after two years that all our joints hurt more and more, and the mattress and box springs are just getting more compressed and harder instead of softer the more we sleep on it. We are unable to get a good night’s sleep. We were sold a discontinued model that Solstice was not going to produce any longer. These box springs and mattress should have not been sold anymore. They knew there were complaints about this product, yet they continued to sell them. Nobody told us they were bad.
We bought this mattress a few years ago and within a month, we noticed it sank where we slept. Told the sales person and was told we need to turn the mattress and flip it.. Yes, we turn it and flip it, it still sinks in the areas we slept.. ridges next to the sleeping area are very noticeable, when you roll onto the ridge, it definitely can be felt. This mattress is easier to turn than flip, I can turn it myself. The mattress is a king size and so heavy, it is not possible for me to flip it by myself.. The sales person was nice talking with, said to keep flipping and turning it.. which we are.. We have another king mattress and never have had to turn or flip it. Have had it for over 15 years and it sleeps so much better. It is my recommendation anyone reading this comment, look for another made mattress. I am hoping the manufacture will help me correct this problem. I am about to trash his one and invest again in another mattress.
Our son and daughter-in-law recommended Wink. We find the mattress to offer us great firm support for aging backs. Delivery was a breeze. Don’t think you will be moving this mattress around, as it is very heavy.View More Reviews
My old mattress had given up on me. I woke up with a backache every day. After much research, I decided to try the Wink Bed. Really glad that I did... After one night, my back was feeling better and now, after a few weeks, it is gone and I am back to normal. This is one of the better decisions that I have made recently. Thanks!
I’d die happy because I slept on my extra firm wink bed :)
The mattress is super comfortable. However, want to note a few issues. The delivery people almost could not get the king mattress up my stairs because of the thickness. I have a 90-degree angle on my stairs and that was the problem. Also, it rubbed the ceiling. No damage, just a few scuffs on the wall. Second problem is the weight of the mattress. Very heavy. I'm 70yo and am having issues changing the sheets on the bed. I don't use a boxsprings, Instead I have a 4-sided bed frame that contains the bed. Can't use the mattress lifter item sold on Amazon and elsewhere. It only works with a boxsprings. There are no handles on the side of the mattress, so cannot lift it. Handles would have been nice maybe. Rotating the mattress is impossible unless I get friends in my house to help. I'm open to any tips on making the bed or rotating the mattress. Love the comfort of the mattress...just wish I didn't have the problems. BTW, can't use a boxsprings if I bought one. Too rigid and big to go up my stairs.
Bed is very comfortable and service was excellent. Definitely will buy again when I need another mattress.
I'm really pleased with the bed so far, it has just enough firmness, quishiness and bounce! Construction seems very sounds and the delivery process was seamless. As skeptical as I was about ordering a mattress online, I'm glad I did. I would totally recommend this bed to others.
This was our very first online purchase of a mattress. We spent considerable time researching exactly what we needed/wanted and decided on a Wink Bed. What a great decision. I had considerable back pain from our older mattress but after a few sleeps I had no pain. Our first few sleeps took some getting used to ... we purchased the Luxury Firm and it is a firm but just the right firmness. I would definitely recommend WinkBed. Should you prefer something not as firm there is a softer option!
This mattress is everything they say it is. It supports and it's extremely comfortable. We especially like the edge support. We replaced a tempurpedic mattress that we paid almost three times as much for and this mattress is much more comfortable.
I had been sleeping on a waterbed for past 40 years. My back wasn’t enjoying it anymore so I started researching mattress options and reviews. I found Wink Beds and thought it offered me a high quality product at a value price. My wife was still comfortable on the waterbed, so we decided on the Soft Plush as a compromise. Delivery went very well and involved 3rd floor condo. Mattress was much firmer than expected. My back was comfortable with more support, but it didn’t have the plush feel I had hoped for with Soft. We slept on for a month and was still too firm for my wife. I contacted Wink Beds regarding my concern and options. They suggested a mattress topper and offered to ship one out free of charge. We have been sleeping with topper now for a week and it has come closer to the softer, but supportive feel I was looking for. I’m happy, comfortable and getting a good night sleep with no aches or pains anymore. I would definitely recommend a Win Bed, but only if you are looking for a medium to firm mattress.
Very good bed. High quality. We checked out many,many beds and determined this was best for us. Figured we saved close to $1000.00 compared to brick and mortar store. In addition if you don't like bed you can return it to Wink within 100 days. With store bought you can only exchange in store which begs the question if you couldn't find what worked the first time what do you expect to find the second time there.
I am highly statisfied with the service and quality of my mattress and box spring.
Thanks to numerous reviews and the ability return the mattress, I chose to buy a Winkbed. I am so happy I did. The process was easy. The bed is so comfortable and I am sleeping better. Kudos to the Winkbed folks!
Returned our Saatva after 2 months due to the feeling like you were going to roll off. This new Winkbed is very comfortable and has great edge support. Ordering and delivery was flawless.
The order, delivery and personal service/attention are 5 stars. It's hard to determine a mattress by description only. It is good but I wonder if the firmest option would have been a better choice for back support.
love this bed!
We have been looking & comparing mattresses for a year & decided on the WinkBed...glad we did. The reviews were great, the price was right & we liked the try it if you don't like we will come & get it at no cost to you return policy. The first mattress we rec'd had a highly noticeable manufacturer's defect & they immediately replaced it for a perfect WinkBed mattress. The mattress is comfortable for a side sleeper (like me) or a back sleeper (my spouse). My hips used to go numb on our old mattress & I was constantly waking up changing sleeping positions - not so on our WinkBed mattress. I can sleep on the same side all night long with no problems. We love it.
We have so been enjoying our new mattress. It’s the best of both worlds- coils below and memory foam above.
We purchased the firmer option knowing we like firm beds. We like it a lot. It is firm but still soft, and no sinking, which is what I really don't like. Delivery was easy (for us)--the delivery men got it up to our third floor bedroom up twisting stairs! Awesome job on that. Would recommend to others.
I really like the mattress. My only reason for not giving 5 stars is because within 3 weeks the mattress started to yellow. Super comfortable, matress, great price Just one issue.
What a difference your mattress has made. I now sleep so much better and through the night too. Thanks WinkBeds.
The moment I lay down in my Winkbed I am instantly relaxed. I can count on falling asleep quickly and waking up in the morning without any aches or pains (something that I couldn't say with my last mattress.) I love the mattress depth and the overall feel (soft enough its comfortable but firm enough to be supported.) I am a side sleeper and I haven't had any shoulder pains from excessive pressure either. This is also a good bed for couples... no more rolling to the center of the mattress!
My wife and I have been very pleased with the mattress. Keep up the great work.
Love my new WinkBed! Just the right amount of support. I have had it now for a couples of months and my night time back aches from my old bed are a thing of the past.
Understand correlation does not indicate causation BUT for the several months before receiving my Wink mattress I was dealing with some nasty lower back pain. Been sleeping on my new Wink for about a month and the pain has diminished to the point where most days there is none. A plus is that the mattress is super comfortable.
Took a leap of faith to order this bed online without testing it. After 1 month find the winkbed very comfy. Great edge firmness. I sleep on my side and my wife sleeps on her back. Both of us get a very comfortable sleep.
our comments are directed to the box spring we purchased along with the mattress. First the was/is a small hole in the fabric of one of the box springs on the side about the size of a quarter. Also the box spring is slightly larger than the mattress. The mattress does not fit squarely on the box springs. John Howell
very comfortable. I have a bad back and your bed allows me to get a good night's sleep. Thanks!
I am so pleased with my WinkBed experience and the quality of my mattress! I wanted coils and firmness and quality fabric and a consistent sleep experience - no rolling into a crevasse in the middle of the mattress and you provided all three! It was wonderful to get exactly what was advertised and tonso at a very reasonable price point.
I think its good. I seem to be sleeping fine. Probably need longer to determine for sure. Delivery was great.
Super comfortable mattress! I'm a side sleeper and this mattress is the best I've ever slept on. Love it!
Wonderful bed that gives both of us a great night's sleep.
Really enjoying our new WinkBed mattress. Very comfortable to sleep on...about my only complaint is how heavy it is when I'm trying to make the bed and lift the mattress to get the sheets/blankets tucked in under it. But, otherwise, very happy!
The firmer bed is fantastic ... just the right amount of soft on top of great firm support. We love it!
We purchased the luxury firm mattress, and we couldn't be happier. I have had back problems since I was a teen, and I wake up pain free each morning.
Best mattress we have had.
Love my wink bed. A tad bid higher than I expected. But thats okay...
Great Customer Service. Love our luxury firm Wink Bed queen mattress.
We went for the firm mattress and LOVE it. The guide was really helpful- go with firm if you like to feel “on top” of your bed not “in” your bed. The quality is really good, clean white and sturdy. Highly recommend the delivery with set-up as this mattress is WAY heavier than most inner-spring mattresses! Enjoy and Thank You Wink!
We had tried a foam only mattress from another online company and it wasn't a good fit for us. We looked into hybrid foam and coil options and landed on Wink. We have been really happy with our purchase and have adjusted quickly to comfortably sleeping on our Wink bed. We never achieved this sleeping comfort level with our previous foam mattress purchase even after 80 days and had to return. Glad to have found Wink!
Great bed Firm support yet comfortable.