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Solstice Sleep Products make a variety of hybrid, innerspring, and memory foam mattresses for the US market and acquired Jamison Bedding. Solstice products are predominantly sold in the midwest and in Florida. For those familiar with Solstice, they are known for being price competitive versus other in-store options. However, they have had issues with durability and customer service complaints.
Southerland has been in business since 1893, founded originally in Nashville, Tennessee where they still manufacture mattresses. They are most well known in mattress stores across the south and mid-west as a price-competitive option against many of the main brands. They offer a variety of mattresses under different brand names like Southerland, Englander and American Sleep. With both memory foam and pocketed coil options, most customers like their mattresses at first, but some customers experienced issues with durability.
Based on our aggregated reviews and our scoring method, we recommend Solstice in this match up!
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If you are considering one of these mattresses, make sure to read on for more information. Unfortunately, they get poor ratings from some customers. Some customers were elated by their selection, but others felt let-down overall.
Some of the customers don't feel that the mattresses support them well enough. Though many enjoy the comfort of these mattresses, if you are larger or have wide hips or shoulders, make sure to read the reviews before buying.
For customers looking for good edge support, some reviewers report that these mattresses may not have the kind of edge support over the long term that you may need.
Finding a mattress with long lasting comfort is awesome, but difficult. Unfortunately, these mattresses are not well rated when it comes to durability. This means that some customers may experience that their mattress lasts longer than average, while other sleepers may find their mattress falters quickly. If you are bigger in body type, take a look at the reviews before purchasing.
Some folks were completely satisfied with their new mattress, but others had issues with the feel. Despite those that love these mattresses, these mattresses have lower than average customer satisfaction. Research on below for more specifics on whether this mattress will work for you.
A supportive mattress isn't always a very firm mattress. Deep support means the mattress aligns the back and spine. Unfortunately, these mattresses have some mixed reception when it comes to support. Most folks find the mattress to be supportive at the beginning, but some customers didn't feel supported well over time.
For those that like the lay close to the side of their mattress or have mobility issues, even edge support is very important. These mattresses do well with edge support at first, but some may find that it changes over time.
Unfortunately, not everyone rates thair mattresses well in terms of longevity. While some folks describes them as comfortable for them, others describe having issues faster than average. Make sure to do some extra reading of the reviews and warranty policies before buying.
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Bought top end Jamison mattress set....box springs squeak horribly after less than one year. Had to escalate to the CEO of the company before I was given a replacement after getting no where with 'customer service' for 4 months.
I am writing from Wisconsin. I purchased a Solstice Sleep Products mattress for my son fall of last year. Within two months of purchase, the mattress started sagging. For the past four months I have been working diligently to get the mattress replaced. While the company agrees it is a faulty mattress and covered by warranty, they want it returned to the manufacturer in Indianapolis, IN. We live in mid Wisconsin. The cost of shipping is almost as much as the cost of the mattress. The store where we purchased it at has gone out of business. Just want all buyers to beware of poor quality products and no customer service with this company! Very disappointed in Wisconsin.
I bought the Bar Harbor after the sales person assured me Marriott Hotels use this mattress n all their hotels. I was looking for a Beauty Rest and decided on this one..MISTAKE... after only one year it sags, makes a groaning noise if you even lean on it, it is so hard and uncomfortable I have taken to sleeping on the couch. Contacted the company twice with no response. Filed a complain with the BBB
I bought an Ashley B 183 HB Jamison Queen set and frame from Smith's Furniture Galleria on 8-31-14. We noticed it was harder than it seemed in the store after sleeping on it. My husband Bobby wanted to have them take it back immediately, but I thought it just needed breaking in. We have realized after two years that all our joints hurt more and more, and the mattress and box springs are just getting more compressed and harder instead of softer the more we sleep on it. We are unable to get a good night’s sleep. We were sold a discontinued model that Solstice was not going to produce any longer. These box springs and mattress should have not been sold anymore. They knew there were complaints about this product, yet they continued to sell them. Nobody told us they were bad.
We bought this mattress a few years ago and within a month, we noticed it sank where we slept. Told the sales person and was told we need to turn the mattress and flip it.. Yes, we turn it and flip it, it still sinks in the areas we slept.. ridges next to the sleeping area are very noticeable, when you roll onto the ridge, it definitely can be felt. This mattress is easier to turn than flip, I can turn it myself. The mattress is a king size and so heavy, it is not possible for me to flip it by myself.. The sales person was nice talking with, said to keep flipping and turning it.. which we are.. We have another king mattress and never have had to turn or flip it. Have had it for over 15 years and it sleeps so much better. It is my recommendation anyone reading this comment, look for another made mattress. I am hoping the manufacture will help me correct this problem. I am about to trash his one and invest again in another mattress.
Never had back issues till sleeping or rather trying to sleep on this mattress. Started sagging immediately. I am a small person. Should not be this uncomfortable. Broke down on edges immediately. Turned it ,tried everything. Do not buy this mattress. You will regret it.View More Reviews
This mattress started sagging only two weeks after purchase, both sides of the bed had deep indents in it causing both my husband and I back pain. I took it back to the furniture store where I purchased it from after 2 months, to be treated with the worst customer service ever. They inspected the mattress without taking off the plastic I wrapped in, stating they found nothing wrong with it. Poor quality, horrible comfort, and warranty. Save your money and keep looking.
I bought this bed only a couple of months ago and at first, it was a dream, but now it has a lot of sagging in the middle of it. If I only saw this review site before I bought. :(
Bought a couple of days ago. So far, pretty satisfied. Is it the best mattress? No. But, it's pretty decent. A little worried about the durability from these reivews.
Luckily was able to return this. I was really dissappointed with the material. From the get go, there was one area that poked into my back. It was a little strange and I thought that it may have been a defective product. But, after risking once, I won't be risking again.
I thought that I was going to be getting a real value out of this mattress, but uncfortunately, this is exactly what you would expect out of a cheap mattress. Something that leaves me in pain in the morning is exactly the opposite of what I wanted to purchase. I wish I could give 0 stars.
I got this bed in 2001 and am still happy with it. Every night I sleeping soundly and without any problems. I wish they made more exactly like this one!!
Great mattress, I bought one for my mom and she loves it.
The worst mattress I have ever slept on in my life. Within one month of sleeping on mattress, it's like laying in a fox hole. I regret not complaining immediately. I would give zero stars if I could.
Over 2 inches the mattress has sunk in less than 6 months. I am not a large person...rotated etc. Regret not taking it back within 120 days. Now..we are stuck. Jumped thru hoops for warranty...so we can get ANOTHER poor quality mattress.
Worst mattress I have ever owed! $1200 mistake
Terrible quality for the money. In less than one year we have craters where we lay and have done all the recommended turning of the mattress etc.
This is a wonderful company. They treat people very well with much respect. Would advise anyone to do business with them. They are honest and good-hard working people, who always keep the customer in mind.
The bed was bad after 18 months and back issues ensued at 36 months! Tried to get the warranty to cover the bed but they wanted me to pay $250 for them to complete the warranty.
We bought two sets of these, what looked like Big Lots mattresses. We were told they would be the same. When delivered they were two different types of mattresses. One was very cheap and after 3 nights it began to sink down a little. The next night it was worse. I have awaken with back problems each morning and in the middle of the night. Worse. CHEAP, set of what we told , was a wonderful set. $250 for warranty. Dear Lord, had we known. This true, negative comment will be shared all over the internet. LEAVE THESE CROOKS and their mattresses alone.
We purchased this mattress almost exactly 6 years ago from Nebraska Furniture Mart's mattress selection (in Kansas City 2012). The Southerland was presented to us as a Simmons equal, made by a proud USA company, and sold for less of a cost of most mattresses ($659.00). I've had a few years of restless sleep and segments of back pain, but I've been making other excuses for the problems (maybe gaining a few extra pounds, maybe stress, maybe needing to get some more exercise)...until now. I have had severe back pain while sleeping to the point it is constantly waking me up during the night and spasms upon waking. It's been months now and I finally gave in and have tried sleeping on my sofa and my child's twin mattress. Both have been better periods of sleep than in my own bed. The store I purchased the mattress told me today that in order for the company to uphold the warranty, and potentially replace the mattress, they would need to prove there is a 1.5" permanent depression in the mattress. In my case, the mattress has no depression when not laying/sitting on it. In my case, my mattress just doesn't seem to have the same strength of resistance to my weight when laying on it. I have a "Firm" mattress but when laying on the mattress I feel like I am in a long curved shape, putting a strain on my lumbar back curving the wrong way.
Started off great, by the end of the first year my husband was sleeping upstairs in the guest room. After the second year, I was sleeping in a hole. In order for them to even consider doing anything you have to jump through hoops and it doesn't show when it is just sitting on the floor. When you lay on it just hope you can manage to turn over or even get out of the bed. We have packed folded towels underneath trying to get some support but even that is breaking down. Haven't had a good nights sleep in a very long time. Any mattress you cannot turn will end up with a sunken place in it.
I bought an Englander Egel mattress that Southerland owns or makes. I've gotten such a run around from these all these people I don't know who is responsible. The mattress started falling apart after two years. I'm still trying to get warranty service for it put they keep handing me of to one person that handles the all the southeast US and he doesn't return phone calls or Emails. Do not buy from these people. If you have a problem they just keep passing you around hoping you give up! I'M NOT GIVING UP!
Mattress springs were poking through the padding within 2 years of purchase. The mattress failed and has a huge "nest" area that sinks about 4-6 inches deep and is about 12-18 inches across. I will never buy another southerland mattress. I bought this one to support a local company. NEVER AGAIN. The store I bought it from will not honor the warranty and say they no longer carry Southerland due to similar problems. I called and left numerous messages with Southerland's customer service - no one returns phone calls. I finally reached someone but when I sent the paperwork off to replace the mattress - NOTHING.
All I know is that ever since I bought my Southerland mattress at Bedzzz Express, I now know what it means to get a good nights sleep!
I purchased a mattress from a local store in 2014 that was a Southerland product. The mattress was great at first but became harder and stiffer after 2 years. The foam actually became less flexible. There is nothing in the warranty that covers this type of ware. Amerigel Discovery Gel - By Southerland Bedding, Queen, Medium Firm.
I purchased an Englander Egel mattress Dec 2012 and we loved it till it failed in Jan 2017 (less than 5 years). I filed a warranty claim and was sent another mattress by Southerland BUT it was a completely DIFFERENT mattress. Southerland has made no effort to resolve this issue. We are stuck with a HORRIBLE mattress that we will have to replace. I do not recommend this company.
After initial purchase 6 years ago the mattress was defective. For whatever reason Weekend only quit carrying their product. For a claim they quoted their fine print and could care less. The warranty price was like buying a whole new mattress. I would never waste my time or money with this group again.
It's a foam pillow top with springs underneath. For about one year, it was so comfortable. Then it sagged so bad, we got egg shaped pockets to sag into. I only weigh 110 lbs.
I bought this mattress from an auburn mattress dealer. It was a second one purchased. I felt like I got screwed all the way around. My back continually hurts and I have a mattress pad. I spent 3700 and hopefully I will buy another one from a more reputable dealer. The company should reimburse the customer and take the mattress back. Do not buy this mattress. Southerland was conveyed to be a great company and it’s not.
I thought I was crazy at first because the mattress is about a year old. How could it sag so soon? I am a small/skinny person and have an indent on the side of the bed I sleep in, I am trying to rotate it to have a fresh side. The problem is you can't sell a mattress to anyone else. I guess I'm stuck with it : (