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Sleep Science builds a line of latex and memory foam mattresses. Their claim to fame is their 'wedge' technology that provides edge support to every piece of the mattress. Additionally, they are Certipur certified, which means they have low VOC and no formaldehyde in their mattresses. They also use bamboo material in some of their mattresses. Their mattresses are made popular through their relationship with Costco warehouse stores where they are sold at a competitive price vs many of the retail sold mattresses of similar material quality.
Zenhaven is another brand by the factory-direct Saatva brand, which has done very well with their Saatva and Loom and Leaf brands. The Zenhaven mattress is an all-natural alternative with high-end materials like organic wool and 100% Talalay latex. What's more incredible: the pricepoint is much more affordable than major retailer varieties of the same quality, which is why it is such a great find for eco-conscious shoppers.
Based on our aggregated reviews and our scoring method, we recommend Zenhaven in this match up!
See Our Full Review of Zenhaven
Sleep Science: 8.3/10
Sleep Science: 8.4/10
Sleep Science: 8.7/10
No Back Pain:
Sleep Science: 8.3/10
Sleep Science: $399-2499
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Some sleepers report that these mattresses are comfy., but others have had complaints with the mattresses. There were some negative feedback thrown in with the positive. Get more information below on how these mattresses work for others.
A supportive mattress that properly cradles the body is what you need for a better night's sleep. If you aren't supported by your bed, a mattress that does better would mean a much deeper sleep for you. All in all, these mattresses do offer good support at first, but some had issues with lasting comfort.
Most reviewers find these mattresses to have fine edge support, which is well received by those that like to lay close to the edge of the mattress. Some that are heavier and have larger builds may still experience some sagging along the edges.
Companies that properly invest in testing, quality control, and good materials should have durable mattresses. Sleepers may have complaints if companies forget these attributes. These mattresses receive mixed feelings from customers on durability. There are reports by some of issues about comfort over a short term, but others that have lasting comfort. Make sure to double-check the warranty and return policies before buying.
Customers don't always love their mattresses, which is why finding good customer satisfaction is so essential. These mattresses do very well with customer satisfaction versus others. Do some more research below to figure out if one of these mattresses are right for you.
Having quality support materials is essential to the comfort of a mattress and whether it helps alleviate back pain. These mattresses do a good job at support for their firmness specifications. This means you can rest easy that it will help with keeping your back straight while you sleep.
Reviewers describe these mattresses as having good edge support. This means that the sides of the mattress will be comfortable for most folks and the mattress will prop most sleepers up rather than sinking.
Bowling Ball & Density Tests
The bowling ball test is popular for measuring firmness. These mattresses have good consistency in the feel of their surface layers, which is great for customers that are concerned about support.
Customers agree that these mattresses are competitive when it comes to durability versus the competition. Having a long-living mattress can mean being comfy in bed for years. while one that quickly fails can mean money lost. These mattresses will last 7 - 12 years, which is a good lifetime for mattresses today. Those that are heavier than average or use their mattresses more than once a day may experience a slight decrease in durability.
We bought this mattress over a year ago...had no idea that they sold a separate foundation. Spent months replacing the bunky board we got from Crate and Barrell 2 times and dealing with back pain, even called the mattress mfr. The mattress mfr said they recommend their foundation instead of bunky board. Ordering it today, hopefully it will take care of the problem but paying $50 more than if I bought them together from the start. They need to update the description and recommend the foundation if they don't buy it separately OR don't even sell the mattress alone. Description said it needs a 'solid' foundation...what does that even mean? I had a hard time trying to find a bunky board that is solid wood from many retailers. Crate and Barrel's new bunky board is made of compressed cardboard! A painful process, but I like the mattress.View More Reviews
The mattress is definitely on the firm side but we both find it about right. After 11 months, the bed seems to be wearing very well... no signs of change in feel or shape. The adjustable bed is used in zero gravity every night for one of us and not used at all for the other. The adjustable bed works well for back sleepers but not side or stomach sleepers.
This bed is the best we have ever slept on, even 6 years later. We have the queen, and now want a Cali king (we now have a dog sleeping with us), and will be buying another one of these latex matresses from Costco. This one will go into the guest room, and it looks brand new. It has not settled or sagged at all, even though it is used every night, by 2 people. It is NOT hot, either. The memory foam mattress we bought from Costco first, was hot, however. So we returned the memory foam and got this latex mattress. We are so happy!!!
I did what i thought was plenty of research before i bought this bed.. I've waited a full year to try and get used to it, and kept telling myself and my spouse it would get better. Not only was it hard and uncomfortable but, from 3 months on, it had big depression on both sides. It seemed to get worse , not better! The only good thing is i bought it from Costco, so they agreed to take it back, no problem! Yea Costco!!
I bought this bed on July 7, 2016. It was my first Costco online shopping. As in warehouse shopping, the online service was very good. The delivery company did not call me to confirm the delivery time but Joshua and Carlos did great in the delivery of the bed and setting it up. Brandon at the distribution center was excellent. I could test the bed before the purchase. The latex mattress feels cool in summer compared to other types of mattresses. I hope I enjoy my bed for many years to come. I love shopping at Costco!!!
I've purchased 3 of these mattress so far. The first one about 3 years ago, then another one the following year and another one a couple months ago. the first one was in a guest room and the other two were for two of my kids who loved the bed when they slept on it while visiting!
I bought this bed over 2 years ago, maybe 3 years now. My husband was a reluctant buyer, because we are only early 40's :) He thought adjustable was for the nursing home. But he had enjoyed it just as much. It hasn't helped his snoring, but he enjoys the leg elevation and massage features after a tough day or workout, and elevation of his head when congested. I have had a couple of back injuries from car accidents, and sleep considerably better on this bed than ANY OTHER!! We had a memory foam before this. This is NOT memory foam. Memory foam sinks in with your weight, then when you turn over you fall back into the rut you created. Ours was also hot. This foam doesn't radiate heart back at you. I love that! It doesn't sink in. It has great support. It is nice to be able to sleep elevated without getting up in the middle of the night to prop up or go to the recliner. My bed sleeps just like it did almost 3 years ago. No sagging, indentions, or soft spots. It does creak a little when adjusting, nothing a little wd-40 can't fix. The base and massage features still work like a top. No problem! Good buy!
Purchased and received this split King organic mattresses with adjustable bases on April 8th, 2016. What a great product! Both my husband and I absolutely love our mattresses! The adjustable bases fit perfectly inside our existing bed frame, and the mattresses are sooooo very comfortable. I have always been a side sleeper, but no more! I'm able to easily sleep on my back now. Since I am a professional singer, this is a real plus for me. Also, the adjustability allows me to (among other things) raise my head ever so slightly to allow for sinus drainage as well as legs for additional perfectly tweaked comfort. The mattress cover is soft and also feels luxurious. A 3 inch layer of softer 19 ILD natural latex perfectly compliments the firmer 32 ILD layer underneath it to softly cradle with no pressure points yet support my body superbly. Adjustable base works great. Fully articulates for customization. Zero Gravity pre programmed position is heavenly! Don't wait. Buy this now!!! You'll be glad you did! Great price and great product. Thanks Sleep Science - Well done!
We got this bed a couple of months ago. It is very comfortable. Unaware another person is in the same bed. Mattress is fine for us, not too firm and not too soft. No odor.
Delivery company had great personnel.
One side had a control box (located under the bed) that failed in the first few hours. Costco called the company and we had a new one installed by the company in a few days.
I would suggest going to check out Dreamfit mattress covers (they come in twin xl and their kings sheets (2 twin xl bottom sheets with one King top sheet. Their bottom sheets and mattress covers have extra elastic straps to hold the sheets in place. I found these after much research. They stay in place great. Love my bed!!
The mattress delivery was great..even on time. The mattress itself is nice ...no sinking in like foam. Soft and supportive. The adjustable base is great. I do wish the lights on the remotes would come on before you try to poke the right button. Zero gravity setting is awesome!
Its very comfortable. Firm for support but not too firm. My wife & I think it is the best mattress we have slept in. No smell at all.
Disagree with the SUBJECTIVE product details 'Sleep Science comfort scale: medium with a bounce.'
There is missing objective ILD firmness scale info in the product details. For me, 5'3 and less than 120 lb, this is surely a soft latex mattress. In general, The 'soft' designation corresponds to an ILD rating of 19-21. The ILD rating for the medium range is 24-26. After digging yourself, then you find this mattress has ILD 19 on the top 3 inch layer over another 6 inch of 32 ILD.
I had the same mattress in queen. It was wonderful so I decided to buy the same in King and it is awful. The bigger size has no support in the middle. So the sides feels like the queen, but the middle sag tremendously and therefore gives no support at all. After 2 years of back pain, I have finally enough money to buy a different one. This was so disappointing because I still have the queen and still love it.
For a mattress that is above the norm; The 10" pad is very supportive of a 260lb man. A Very dreamy firmness and this mattress is easy to lift the corners during making your sheet fit well. The overall weight is about -85-88-lbs, and ladies are able to shift the full mattress with easy. Upon receiving the purchase, the unit did not smell of any odd chemical fumes, and We just enjoy the best sleep and naps of our Year. . . . The value in a modern mattress is a good investment, and the quality will provide a good 15 years span to your resting world.
This was great at first. It was very firm which we loved. It slept a bit hot but we made adjustments and got a wool topper. But now 4 years later-I am waking up throughout the night with shoulder and hip pain. After some reading I find that memory foam can 'soften' and lose support. I am so annoyed that after 4 years my mattress is failing.
I bought this Mattress 2 weeks ago, it came on time but the mattress is not inflated to 10 inches. The cover is still have baggy and feel like missing layers
Bought this model from Costco a few years back. One big reason I chose this one was the design included firm(er) foam edges (that you can't feel), but they help the edges not just compress to nothing when you sit on the them - and it really works. Fast forward to last month, bought another of same model for guest room. While new cover is nicer, mattress is a little softer and... no more firm sides. ;( Yes, the description shows a drawing that shows it still has foam wedges along the edge, but the design has changed so they look smaller, and are definitely not effective. Sides compress down to almost unsittable level. Returned and will replace with (sadly) one that has more robust edge support. Guess Sleep Science figured out what the 'money' feature really was.
After years of suffering from a traditional mattress, I was ready to make a switch. It took a few weeks to get used to, but I'm so glad I bought this mattress. It is very comfortable!!
I bought this mattress a little over 2 years ago and it is the worst I've ever slept on. I have had back issues ever since, and thought it was due to the fact that I picked up playing golf right around the same time. After traveling for work over the past year and a half, I realized my back is always fine as long as I'm not sleeping in my own bed. A friend just told me Costco would take it back so I will be returning it ASAP.
I’ve been using this mattress for about 7 weeks. It seems to have a ridge in the middle, and it feels uneven to me. This is our third 10-inch Sleep Science mattress, and the first to feel uneven.
We have 3 Sleep Science mattresses now and love them. We sleep so sound and deep. We feel great in the morning
We've been sleeping, and I do mean sleeping, on this mattress for six weeks now. I was in physical therapy for my back when the therapist asked me, "Could it be you need a new mattress?" I came home, looked at our Sleep by Number and decided we did.
We purchased this bed over 6 months ago and I waited to do my review to see how it lasted over time. It was a bit firm for me (a side sleeper) but my husband liked it. We purchased a three inch foam topper a few weeks later and it really helped with my shoulder comfort. Between the topper and the mattress, I sleep so well!! We are very happy with our purchase, would recommend for someone who likes a firmer mattress.
We purchased this for my 6'5" son in college because he had the 3rd floor loft up a spiral staircase and we could not get anything up the stairs. This mattress comes condensed, in a box. We had no idea what a great mattress it was until we visited and stayed in his room and could sleep through all the FSU football weekend noise! Since then, we purchased mattresses for our two daughters and two more for our beach vacation rental condo. We have had 3 couples so far that rented our condo and actually ORDERED the mattress while they were still staying in the condo so that it would arrive at their house before they returned. That should tell you how good this mattress feels. It's firm, but not too firm. It gives great support. If this mattress only lasts 10 years, for the price, and the quality sleep we get, it's priceless! Come stay at our direct ocean, corner condo and try it out while you enjoy a New Smyrna Beach, Florida ....call it a "research trip"!
I ordered this mattress from Costco and before I had even received it, I had a letter from the company to thank me for the purchase and contact information should I have questions or problems with the mattress. I have been using now for a week and really like it. I am a side sleeper and this is perfect for me. I would not hesitate to order another when I need one!
This was the second Sleep Science 10" foam mattress we've bought and it is even better than the first one. (Usually memory foam mattresses outgas for a few days after being unpacked, but there was zero odor this time.) We bought it for our guest bedroom and we still have the six years old mattress in our master bedroom. The Sleep Science memory foam mattresses are the best value in memory foam for price and performance over several years. We miss our mattress dearly whenever we travel and sleep on hotel/motel beds. We are 100% satisfied with these Sleep Science memory foam mattresses and recommend them to everyone!
Had guests in for 10 days and they were delighted to have such a comfortable mattress to rest on while on vacation. The mattress was reported to "hug" their bodies and it appeared to have great recoil to it's original state after being vacated for a few minutes. Would suggest it for a guest room.
We bought this bed for our guest room, because we enjoyed the bed we had bought 2 years ago for our own bedroom. Sleep Science had a great mattress. Thank you Costco!
hypo allergy , firm mattress exactly the that I want , at same time soft enough to give me excellent sleep .
I already returned to costco. It is listed under firm and it was very soft and spongy. Its great if you like a very soft mattress
I knew I would get good quality beds at Costco. We bought queen plush & wanted 2nd bed to be firm. Very happy.
Early indications are this Sleep Science mattress is a good product. However, there is an important CAVEAT: Sleep Science memory foam mattresses must be supported with a solid base. I purchased a platform bed from Costco with the mattress. The bed had slats as support. I was told by a Sleep Science Rep that I would need a 1/2 inch thick piece of plywood to properly support the mattress. I had two bad choices: 1. Try to (re)box a 78 pound bed and return to Costco. 2. Buy the plywood, have it cut to fit, and, somehow get it home. I chose the plywood. What a hassle. While I recommend the Sleep Science mattress, I caution not to buy platform bed with slats to support it.
Bought this Queen Sleep Science from Costco in June 2015 for a summer home. Read all the reviews and thought it would work but it's just too, too hard. Cheaper guest bedroom mattress is more comfortable! Awake with pain every morning. Finally added a memory foam topper last year to make it bearable, but we're replacing it now - Year 3 (total sleep time slightly more than 12 months!).
Despite waiting a over a month, the corners of the mattress never filled out to be fully 'square'. Instead they round off and don't fill the mattress cover completely.
Even more than a year after ordering, our son still comments on how he loves this bed.
We weren't sure buying a bed online & in a box would work out for us, but we have been very happy with our new mattress. At first, it feels really firm, but then it gives way so that hips, shoulders, etc are cradled. I am amazed at how light the mattress is, too. When making the bed, it's super light when picking up the corners to tuck in the bottom sheet. I thought it would be really heavy, like other memory foam mattresses. Overall, we're very happy with our purchase.
The bed is the perfect firmness for my back. I am able to wake up without pain. Costco shopped it very quickly! Thank you!
I bought this mattress 5 years ago. I researched extensively to find a firm mattress and based on good review I bought this. People shouldn't review any mattress until they use it for at least a year. Many reviews here written are just after a week or few weeks. Most of the mattresses would feel nice when new. The real test starts after a year. We loved this mattress in the beginning. Perfect amount of firmness, edge support, no hot flashes etc. After a year it started to sag n sink. We're not even large people I was 135lbs and my husband was 160 lbs. I started to wake up feeling really hot and back started to hurt. In just 2 years this mattress was really uncomfortable and some how we tried to manage it with some toppers but nothing worked. Edge support is gone, foam is of very poor quality. It has actually caused me severe back pain. I do not recommend this mattress. This is the first product from costco that I really really hate.
We bought this mattress thinking it’s firm . Backache started after first sleep on it. Called Costco to return. Costco return good , mattress bad bad.
This is my third Sleep Science Mattress. 1st was a 13” Queen which I gave to friends after I had it 10years. I had to downsize. They still say it is the best mattress they have ever slept on. The 2nd was a twin which was better than other conventional mattresses but I went on to this 10” full size to get back the 3” wedge support all around and it is a much better mattress. I suffer from bone pain and with this mattress I do not have it. The only Con to these mattresses is that they are warm so if you live in a hot climate consider that. If you live where it is cold it will make it an extra plus. I will buy another when this one wears out which I don’t anticipate happening any time soon.
After sleeping on a very worn but beloved traditional mattress for 15 years and trying to be more eco-conscious and not taken by the big-box mattress stores that have popped up seemingly everywhere, my husband and I took a chance on the Zenhaven King. I was sold the minute I laid eyes (and my back) on it but my husband thought the Plush Soft side was a little too soft and while supportive, not firm enough for his back issues. So we flipped (actually rolled it over) to the Gentle Firm side and all is well in the universe. Flipping the mattress took our sleep experience to a new level. He is now talking about purchasing the Lineal Adjustable Base as well and I really want to try the pillows. The only thing that was a bit of an issue was that the mattress is designed to be used without a box-spring, which lowers the bed height significantly. Husband is 6'2 and I am 5'8. The bed was too low to easily get on without flopping so we are using our box-springs under the mattress to regain the height until we purchase the Adjustable Lineal Base. The customer service reps were very helpful and patient with our many questions and there was absolutely no pressure to buy. Considering the risk involved in purchasing something like this sight-unseen, this was by far one of the best decisions we have made.View More Reviews
We received our new Zenhaven bed about a week ago and have to force ourselves to get up every morning! It is hands down the most amazing mattress we've ever had after 33 years of marriage and multiple purchases of other brands. This mattress provides deep, restful sleep throughout the night. We also ordered the Saatva Dreams pillows and sheets in Ivory. They are just wonderful. Also, our delivery men (Duke and Chris from Coast to Coast Delivery) were outstanding. They set up the entire bed and made sure we had the side up that felt the most comfortable to us (Plus Soft). They also took away our old mattress (a huge bonus). All in all, we could not be more pleased with the entire process. Going back for naps right now! Carol and Mike Paine, Southport, NC.
We had a foam mattress set that dipped in the middle over time and wasn't supporting our backs; we woke up every morning with a back ache. About 9 months ago, we purchased a split king Zenhaven mattress set along with the automatic adjustable platform beds, and have never slept better. This was our first experience sleeping on a latex mattress, and and we will never go back to foam beds or spring mattresses. We really look forward to going to sleep each night. The Zenhaven doesn't sleep hot like foam, and you feel like you are floating on top of the mattress, instead of sinking into it, it's heaven! We both sleep on the softer side of the mattress, and it's feels firm enough for us to support our back, hips, and shoulders. The only negative was the delivery service, they weren't careful delivering and setting up the mattresses and adjustable beds in our home. Other than that, we are extremely happy with our purchase.
We have been sleeping on this bed for over 6 months. It is the most comfortable bed we have ever had. I was nervous about a latex bed as we have only ever had innerspring mattresses. My back felt better on the firm side. The bed is very heavy so make sure you have help when moving it. It was a very good investment and we would make the purchase again if we were to do it all over again!
We purchased 2 twin extra long mattresses to fit in our king sized bed close to a year ago. They fit great and with a padded mattress cover it is difficult to feel any separation when lying on the seam between the two. After being used to mattresses (with memory foam on top) which quickly developed saggy, softer body depressions, you have to get used to this flatter mattress. After the first night, my lower back was a bit stiff and my husbands was sore. The second night you could literally feel your body adapting to the flatness and we both felt great. The mattress gets more and more comfortable as you get used to it. I did need a slightly higher pillow to support my neck than in a bed where you sink more. My husband now calls it the healing bed and we can't wait to get one for our spare bedroom which we might use if one of us can't sleep or becomes ill. It has been 11+ months since purchase and there are small body depressions where we normally lie down. It is not enough to change the comfortable, supportive, flat, gently firm feel of the mattress and not anywhere near as much as any of the mattresses we have had in the past. Disclaimer: we can't sleep on very firm mattresses as our limbs fall asleep and we need to add mattress pads on top. We are both thin at ~115 and 155 lbs so can't guarantee this for those who weigh a lot more. We just returned from a vacation where we slept well on 4 different good quality, nice hotel mattresses and found our Zenhaven the most comfortable when we returned. So happy to have finally found a mattress we love! Being a cancer survivor and environmentally conscious person, I was also delighted with the lack of chemical smell and natural materials (I don't use products with perfumes and am sensitive to offgassing smells).
After a year, I have to say that I finally sleep like the way you are meant to sleep. My back no longer bothers me, I sleep through the night and I don't bother my wife. I'm a big guy and move alot. I don't remember anything about the delivery, so that was fine. The mattress looks like the day I bought it, there are no impressios whatsoever. Without a doubt I would buy another mattress from Zen Haven.
Following weeks of research on mattress materials, life expectancy, different companies and reviews, we purchased the king size Zenhaven mattress. We hesitated due to the cost, however this mattress did offer a 120 day trial, the best materials and the longest life expectancy. Plus, it's the only mattress we found which had a firm side and can be flipped over to a softer side. I suffer from degenerating disks in my lower back. We use the softer side. I found I needed a bit more soft and contacted customer service. They shipped us a king size topper, made of the same quality materials as the mattress, at NO charge. This was the perfect solution as I've never slept so well! No pain whatsoever all night long. We've had our Zenhaven for 6 months now and we couldn't be happier with our purchase! Their customer service is exceptional. I have contacted them on 3 occasions with questions. Each time they were courteous, professional and helpful. This company and their employees are top notch!
My wife and I were exceptionally pleased with Zenhaven and the Saatva Company. They completely stood behind their bed, my wife loved it though I needed a firmer latex and felt it was too soft. Alex Y. was so helpful in suggesting options which we tried. Their delivery team headed by Sumaya was equally helpful. This company is selling a good nights sleep and not just quality beds. This is truly a five star company!
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
The Zenhaven is not cheap, but I am so glad we bought it. I started looking into latex mattresses after a few trips to Europe and cruises and decided I wanted a dunlop process latex mattress. The research has definitely paid off in much better sleep. I *love* our mattress! The motion isolation is incredible and no back aches when I wake up.
Although the mattress did not work for us, I wanted to leave a review about the great customer service that we received throughout the entire buying/returning process. Every staff member that we spoke to was kind, informative and accommodating. Every process, from buying to returning was made easy. Thank you for your great service.
From the pre support chat to delivery. The sleep is wonderful. I used to wake up 3 to 4 times a night. No more. Really a wonderful product from start to sleep. Recommend 110%
We did the split king which worked out perfectly. One side of the mattress being firm and the other a little softer. That way my wife and I each get the comfort level we prefer and with the adjustable base we are able to enjoy a great nights sleep. I would highly recommend this mattress to anyone who is looking for an affordable latex mattress.
I would give more than 5 stars if I could. This company has excellent customer care, and honestly, I didn’t know a mattress could be this comfortable. I have chronic shoulder and neck pain and I have not had any pain while sleeping on my new Zenhaven. This bed provides the support needed for my back and a plush, soft feel that is pressure free on my shoulder. Please note: carefully choose a mattress protector. The first one I tried had little stretch and as a result made the bed feel hard and cheap. The cover I have now is stretchy and does not take away from the amazing qualities of this very comfortable bed.
It is early yet for me to be totally clear on this queen size mattress but it feels great. Here is why Zenhaven gets a 3 star: The delivery arrived within the 7 to 15 days. The delivery agents did NOT contact me before delivery. So, they showed up with the mattress when I was not home. The next door neighbor, with dementia, hobbled over and the delivery agents ALLOWED HIM TO SIGN for the mattress. Who knows which name he may have signed with. Then, they just left it on the deck near my door. Fortunately, I arrived home between rain storms. The delivery agents were gone but they delivered the mattress in some old unlabeled truck, did not leave a note/message/signed receipt or business card. I had no way of contacting them. So, the story gets better when you picture me, at 130 lbs, moving a flexible 60 x 80, 125 lb. mattress into my home and getting it settled in the room. Believe me, this is rich material for a stand up comic. I've no idea what a 'white glove' delivery service is like but I do know that I got the KY Gel + Rubber Glove delivery service.
We've had our mattress for about 6 months now and are very happy with the purchase. When shopping around, I was most concerned about heat levels (I sleep hot so wanted something that would stay cool) and sagging (I'm 190 lbs and my last mattress had a crater). So far, have not had any issues on those topics. Also, the mattress is extremely comfortable. It seems very well made - very dense, heavy - so feel like it should last a long time.
We shopped a number of mattresses from traditional manufacturers. Styles included box spring, memory foam, inflatable, and latex. Most of our choices cost between $4000-5000 and we found things to be concerned about with each of them. Because of the satisfaction guaranty and easy return policy, we decided to take a chance on a Zenhaven latex mattress. The purchase process was simple and we were aided by knowledgeable customer service representatives. Delivery was timely and professional. We tried the mattress in both sides, with focus on the level of support, the ability to relieve pressure points, and the ability to move without affecting each other's side of the mattress. We ultimately chose the firmer side of the Zenhaven. After 6 months of use, we are entirely satisfied with our purchase. We no longer suffer from back or shoulder pain, as we did from our previous, too firm mattress. The mattress sleeps cool, has never outgassed any odors, and recovers quickly from the previous night's sleep. All this, and we saved at least $2000 by choosing the Zenhaven over our other options. All of our purchases should turn out so satisfactorily!
We had an airbed for 20 years and decided to go different this time. We visited many stores to look at mattresses. We finally decided on the Talaly foam mattress. I went to the internet and was directed to Zenhaven. The service was very good, the delivery after the first try was the best and the mattress is all it was supposed to be. My husband was complaining of back pain before and the has, thankfully, stopped. We are extremely pleased with our purchase.
This review is for queen mattress, foundation and frame delivered in October 2017. The most frustrating part of ordering this bed was navigating around the Zenhaven website to find the answers to my questions. As this was a big ticket purchase for something crucial to life (a good night's sleep), I wanted to do the research because I had no way to test the bed beforehand. So, after much research, an online chat with a Zenhaven employee and research elsewhere on the web, I placed my order. To cut a long story short, I wasn't present at the time of delivery but I'm told the delivery people gave the white glove treatment and wore booties over their street shoes to avoid tracking mud/dirt into my house. The heavy, queen mattress was delivered rolled up. The mattress was flipped so we would sleep on the firm side, as ordered. There was most definitely an odor from the mattress for the first few days. It was not wholly unpleasant but I was happier when it was gone. My husband adjusted to new mattress material within nights. He had suffered back pain and this was the impetus to get a new mattress. Within a week of sleeping on the Zenhaven mattress, his back pain has gone and has not returned.
Unbelievably comfortable mattress, sleeps cool, provides the right level of support especially if you alternate between sleeping on side and back. I wake up energized and refreshed. I was nervous making such an important purchase online but the sales representative was informative and eased my concerns. The company accommodated expedited delivery and the delivery company provided white glove service. I wish I could purchase pillows from Zen Haven!
The Saatva customer service professionals are unmatched in the industry and in the profession of customer service. Any time we called- from the questions prior to purchasing, to a few questions after purchasing, we received a warm and helpful real person every time we called - never a recording. When you call you are able to speak with and understand a live person domestically. Additionally, their customer service team across the board conveys an attitude of gratitude for its customers, a caring and helpful tone, goes above and beyond to patiently answer questions, be helpful and other-centered, honors their warranty and commitment to excellence. Their latex bed is first-class with customer service professionals to match. We would like to especially thank Gloria N. and Nicholas O. for their knowledge, expertise, follow up, caring professionalism and excellence. Your amazing team of professionals make a great name for your company. Please thank them for us- many times over.
Never thought I'd buy a latex mattress, let alone buy one online without ever trying it out. Am so glad that I did. This is a great mattress. It is really comfortable. Really comfortable. What else can I say.
After much shopping and research and laying on mattresses at different stores, we ordered a Zenhaven set. We had the delivery team place it on the Luxury Plush side. Took just a few days for us to love this mattress. We had been sleeping on a memory foam topper on an 8 year old set. We really like the new Zenhaven, and with the 20 yr. guarantee, this may be the last set we ever buy. I would recommend this mattress to anyone wanting to sleep on top of a bed instead of sinking into one.
We have received fast, response on our zenhaven box spring 2 times! Great 1st class!!
I always used to hear people talking abouy how much thwy live their bed, how they miss it when they're away, etc. And inside im thinking "whats so great about a bed or a mattress? Who cares?!" After 9 months with this one, i get it. This is the best mattress I’ve ever slept on and one of the most worthwhile purchases I've made. Good sleep is one of the most important things we need it's up there worth reading and breathing. Check out the doctor of sleep Prof Ruben Naiman too if you want to learn more.
My husband and i love this mattress - so much so that after the first purchase we ordered two more! My husband has complained about every other mattress we have had - and we have had the best -- sleep number, etc. The on-line purchase was easy. The delivery in all three instances was very smooth. Can't say enough good things about this company.
I decided to splurge on a Zenhaven mattress in part because I have chronic lower back pain and I found that the right mattress can help a great deal. It was the most expensive option but so far I'm happy with my purchase. Initially I was surprised that the firm side of the mattress didn't feel nearly firm enough, but after sleeping in it for a couple of months, I can say this is the best mattress I've ever owned. The only downside is that the material is very heavy - they have movers who will deliver and setup the mattress so it wasn't a big deal but if you plan on moving shortly thereafter, it requires 2 - 3 people to move a king mattress.
I've had other highly-regarded mattresses in the past, but the Zenhaven stands head and shoulders above them all. Quality construction, excellent customer service, and--most important--more than 200 nights of amazing sleep without any soreness in the morning are characteristics of the Zenhaven. I am a huge fan.
The mattress is exceedingly comfortable: soft but also supportive. I like that flipping it provided a different softness level. Delivery company was terrific.
Had to find a bed as we sold our 12 year old Sleep Number set before moving 1100 miles. Lucked into a couple of barely used adjustable twin sized bases and the accompanying king headboard/frame at an estate sale - all I needed was the mattresses. Went with the Zenhaven Twin XL after much online research and in-store look-see. Glad it had the dual firmness option because I like the softer side and my wife needs the firm. Slept good from the first night with no break-in or adjustment period, and it conforms well to the adjustable base. A very satisfying purchase.
I now have three natural or organic latex mattresses from three different companies. They are all delightful. However, my Zenhaven mattress is the most comfortable and aesthetically beautiful mattress I've ever experienced. Thank you!
I ordered the zenhaven mattress and am thoroughly happy with my purchase. My husband and I love this mattress. It's so comfortable that I look forward to curling up in bed each night! The order and delivery was very easy. I ordered a second mattress for our guest bedroom.
I gave it 4 stars because it hasn't helped my shoulder pain. It HAS helped with my hips though, and I love the fact that I'm no longer sleeping on metal coils. I have it with the plush side up, but I don't foresee me flipping it to the other side. That was also a big selling point though, the ability to flip it. We've had a couple warm nights already here in the Northeast and I did not get hot from the mattress. Would definitely recommend!
Back has gotten worse since a few years ago I had torqued my back. Started a new job and had bad spasms and restless sleep due to a very poor bed and frame. Friend of mine recommended Saatva, and saw the latex bed. While a bit pricey, decided to get both the Zenhaven and the adjustable base. Glad I made the leap, the trial time put me at ease buying a bed online. After it finally arrived, no longer having to sleep comfortably on the floor, I slept like a baby. Haven't slept on my back on years, typically a side sleeper, with the adjustable base and the Zen, it is easy to fall asleep on the bed. No longer waking up in the middle of the night or having pain due to my bed being so poor. Glad I spent the money on the bed, best purchase I've made in years!
After tons of research, we settled on the zehaven. I was skeptical ordering on line without actually lying on the mattress but the return policy was generous and the reviews great. I am so glad I did. The most comfortable mattress I have ever owned. I have had it almost 1 year now. I just called today and ordered one for my son.
This mattress is a game changer. No more discomfort, no more soreness. It supports without any pressure points. Perfect! This is one of my all-time best purchases EVER.
Seriously, I have other organic latex mattresses, and this one is hands down the best. I had to layer the others myself and zip them into the mattress cover. It was cumbersome, and not something you can do by yourself. The edges are droopy. The mattresses are good, not great. But THIS mattress - omg. I love it. The ordering process was easy, they kept you informed, and they delivered it and set it up. Unlike the other ones, it's assembled at the factory and arrives like a regular mattress. The edges are not sloppy, and it's the most comfortable bed I have ever owned. You will not be disappointed. We have ours on the firm side. And, it can be folded in half, so getting it into a tight space isn't a problem
I used to have a firm latex mattress, and when I got the new Zenhaven it was quite a bit softer than my older mattress. I was worried by how my body would react. I've had the mattress for a few months now and so far, no problems at all. I love this mattress.
I absolutely love my zenhaven.
I was worried that it was going to be too firm, but it is perfect for me!