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Sleep Innovations is a fairly recent contender in the online and offline mattress space. They sell predominantly on Amazon, other online retailers, and through their offline partner network at stores like Target, Sears, and Kohl's. Overall, they offer a cost-effective solution but without many of the perks of some of the newer brands.
Southerland has been in business since 1893, founded originally in Nashville, Tennessee where they still manufacture mattresses. They are most well known in mattress stores across the south and mid-west as a price-competitive option against many of the main brands. They offer a variety of mattresses under different brand names like Southerland, Englander and American Sleep. With both memory foam and pocketed coil options, most customers like their mattresses at first, but some customers experienced issues with durability.
Based on our aggregated reviews and our scoring method, we recommend Sleep Innovations in this match up!
See Our Full Review of Sleep Innovations
Sleep Innovations: 7.8/10
Sleep Innovations: 7.5/10
Sleep Innovations: 8.5/10
No Back Pain:
Sleep Innovations: 6.5/10
Sleep Innovations: $339-$849
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Some customers felt very comfortable with their new mattress, but others couldn't get comfy. Despite those that love these mattresses, these mattresses have lower than average customer satisfaction. If you are considering one of these mattresses, make sure to read on for more information.
Overall, these mattresses have above average supportiveness, which is what you want when you've been sleeping on a sagging mattress from the past few months. However, some folks have described feeling discomfort overall, so do some extra research to ensure that your choice works with your body.
Edge support is a mesaure of the supportiveness along the sides of the mattress. These mattresses do fine overall, but heavier folks may experience some contouring.
Longevity of comfort is one of the most important factors in selecting a new mattress. Though there are some things, like dust mites, that would inhibit us from having a mattress for more than 15 years safely, we could all sleep easier if it was a guarantee our mattress would last that long. Customers are pretty content with these mattresses when it comes to their durability. Most sleepers will find they last over 7 years, but some have complained about feel. If you are a larger person and concerned about durability, make sure to read the reviews before selecting.
Figuring out the takeaways from customers can be a great eye-opener for shoppers. Sleepers, regrettably, don't always repond positively towards these mattresses. Some feel cozy and comfortable, but others don't feel that way. If you are contemplating ordering, see below for more specifics that may be helpful.
These mattresses don't fit the needs of everyone in terms of support. Though some sleepers find these mattresses to be comfortable, others have found these mattresses to disagree with their backs. If this brand is on your short list, make sure to read more about it before purchasing.
Edge support is definitely an important indicator to those with mobility concerns. Others don't find it is to be a big concern. These mattresses may not be perfect when it comes to edge support so make sure to do added reading if it is an important item for you.
Customers find that durability is one of the most important attributes to finding a mattress. We all want to find a mattress that is just as cozy as it was day 1 on day 1001. Sadly, not all sleepers agree that these mattresses are durable, and some have had issues with longevity after a short time. If you are looking to use one of these full time, read the reviews to make sure it will work with your body before buying.
I think everyone should get one of these, they arrive in a tall but moderate size box, After unboxing you cut the plastic cover and it starts to expand to its normal size, I find it VERY comfortable and it keeps me from getting too hot at night. I am sleeping better than at anytime in my 67 years!!!!View More Reviews
This is the best mattress I have ever slept on. I know some people give it a bad rating saying it is too firm, but it really is only about personal preference. I have slept on hard beds and this is not one of them. Yes it is firm, you don't feel like you are sleeping on a soft pillow top but I don't think that is best for your back anyway. I had back surgery last year and this mattress addresses issues that no other mattress has, regarding the many issues my back requires. It take a night or two to get used to the difference but once you stick with it, you will be happy you transitioned.
As of today, this mattress is a huge improvement over our last one. It is quite tall and doesn't need a box spring (we have it on a wood platform). The mattress is firm, but given a few minutes, you sink into it a bit, which really makes it quite comfortable to sleep on at night. It doesn't keep cool quite to the extent as I was hoping. It's pretty humid here in the warm Florida Panhandle, but I wasn't expecting miracles. Good value overall for the price tag.
I have owned this mattress for over 1 year and love it. I bought this as a toddler bed when we were transitioning my son from the crib to a bed. This bed is tall enough that you don't need a frame for it. For the time being, we have the mattress on the floor with no frame and don't have to worry if my son falls off the bed. The bed is comfortable for him and adults. I often find myself sleeping in this bed as my son sometimes needs dad with him to go back to sleep. I love this bed and its just as good as my very expensive beauty rest mattress.
Pretty firm. I loved it, my wife hated it. If your looking for a mattress that's super soft like a plush DO NOT buy this. For a firm mattress this thing is incredible.
This mattress may very well be the firmest mattress that I have ever had the displeasure of sleeping on. If you want a firm mattress it would be a great buy. If you are looking for plush you should go ahead and purchase a mattress topper as well.
This is our first memory foam mattress purchase. For the last 13 years we have been sleeping on a pillow top mattress, but that old mattress was getting pretty lumpy and old and I couldn't find the exact same brand to replace it. So we started mattress shopping..... ugh how I hate mattress shopping! After a couple of weeks of research, we settled on this particular mattress (in king size). Delivery was prompt and setup was painless. Open the box, follow the directions to carefully cut away the protective compression packaging and enjoy as your mattress takes shape in front of your eyes. We opened ours in the morning and slept on the mattress that night. It was a different experience at first and frankly couldn't decide whether we had made a good decision or bad. This mattress is really firm, especially if you put the Dreamaway Mattress Protector on it. We have used the mattress for a few months now and I think I'm finally getting used to it. I'm not an especially great sleeper any way, so it is hard for me to claim that I'm sleeping any better or any worse than before. Thankfully the lumps are gone :) and I can move around the bed at night without disturbing the Mrs. We had a really nice bed set, so I saved the box spring and frame and put the new memory foam mattress on top of that. Considering the price paid, ease of setup and pain free ordering / delivery process from Amazon I wouldn't say that I'm unhappy with the purchase. But for me it wasn't the paradigm shifting sleep experience that I was hoping for. One thing I want to stress is that this mattress is very firm, so if you're looking for a softer experience you should consider something else. We haven't slept on it in the summer yet, but so far the mattress temperature is comfortable. As for reports of chemical odors on memory foam mattresses....... this one was minor and gone before we went to sleep on it the first night.
This is an awesome bed! It takes a little getting used to, but once you are, it's great! Definitely recommend two people to unpackage and place the bed, though I did manage by myself, it wasn't the most comfortable experience. My previous foam bed had a lot of off-gassing. With this bed, unless you put your nose right in it, you really can't smell anything.
This is a really good quality mattress. After a year of use there is no dip or sag. Also the corners do not "bend" when you sit on them. I deducted a star because, at first the mattress was just too firm
for us. We were wondering if we had to return this.Luckily we tried a 2" topper from costco ($99) and that did the trick. Now we have a firm base with a plush top. Best of both worlds !
Love the mattress, quality product. I previously slept on a cheap mattress with a nice 4" memory foam pad that was fairly soft, so this is a little firm for me although i'm sleeping well on it. Why I gave it 4 stars is that the listing says medium/soft feel but its no where near soft. Its more medium/firm. I'm going to purchase the extra plush bamboo mattress pad just to soften up a bit because a slightly firm mattress is probably better for me anyway.
I read a lot of reviews before ordering this and I was very concerned about the potential odor from the foam. Thankfully even when I first cut open the bag it comes in there was no odor at all... literally no odor (even with face pressed against the foam). So I guess that pretty much takes care of that.
As for any crease from shipping, it seemed to disappear in about 15 minutes. I did follow the instructions and I even went above and beyond by leaving it sit for 2 days before I slept on it. I don't see or feel any creases or any indication that it was shipped folded.
As for the firmness, it is a bit firm and softens up as you lay on it. It took a week to get used to it but I am very pleased with it now.
I am so happy I didn't waste $3,000 - $5000 on a Tempurpedic at the furniture store. :)
Wish I would have bought one years ago. We both work midnights and when we finally get to crawl in and get situated " lights out " I don't even move. This matress is much cheaper than the pillow top we replaced. I'm going to replace our two childrens mattresses with these. I highly recommend them. No more back pain...that alone is worth it. Excellent product for the money. I don't overheat either, very rested when I wake up.
This mattress is comparable to the Famous Brand memory foam mattress I have used at a friends home. However, this cost half the price. The only drawback is finding bedding that fits the thickness of the mattress...
My other mattress was a spring with box frames. It was over 15 years old and sagging. I think I used it for way too long beyond its usefulness. I should have replaced it years ago. I think the old mattress ruined my back as well. I could not sleep soundly for any longer than 4 hours before my back would start hurting. Then I would just shift and turn the rest of the night. Needless to say I have not slept well in at least 6 months to a year, if not longer. My back only hurt when I would sleep so I could almost definitely attribute it to a deteriorating spring mattress. I decided to make the switch to a foam mattress to try something new. This mattress appears to be well constructed in the materials used and the mattress covering. It is a firm mattress for sure. I have had it for about a week and am still getting used to it. My back still gives me trouble at night but it is markedly better and improving. I think my back is just now resetting itself from years of terrible posture during sleep. The firmness was a concern because I am a side sleeper at times. I have found this mattress not to be an issue for me though. I went with this one because the reviews I saw said it was not as firm as the one with the gel-foam layer and the gel-foam layer one was not recommended by side-sleepers because it is firmer. This was a great purchase in my opinion. My wife likes it and I am getting used to it, and my sleep is improving. The other concern was the heat that some people had mentioned. I have found zero issues with heat transfer. I don't even notice it. The mattress expanded almost immediately after removing it from the bag and was ready in just a few hours really. We slept on it that night.
this is the most comfortable mattress I've ever slept on. i had previously purchased one in a full size so when I upgraded my living arrangements i got a king size. the mattress is firm but soft on top and very supportive. get deep pocket sheets for it. you wont be disappointed.
It did take me a long time to shop around to finally make the decision. I shopped for over a year for a new mattress and with my experience with my last mattress I needed to be sure before I spent so much money not to be satisfied. On my last purchase I spent over $2500.00 on a Seally posterpedic job. I thought I was shopping smart and purchased a close out model. I figured since I was shopping at a reputable dealer and purchased a product with excellent reputation I would be happy. I was far from that 6 months later, the mattress did not show any signs of wear. I was able to set a 8 foot level across the mattress with only about a 1/2" of variance across the surface which is with in specification. Even though the product was within the manufactures limits the product did not provide much support, I am 160 pounds at 5'9" and my wife is all of 110 pounds at 5'6". My point is we are physically fit active people and the product had us waking up multiple times through out the nigh and when we had to wake up we were often feeling tired and sore from sleeping on this product. We talked to the dealer to try to warranty the product, since the product was with in the specification and operating within the set of limitations set by the factory I was stuck with it. Well at $2500.00 at 6months old I was shocked that a product that seemed to be a great product at first was failing us so quickly. So with all that said I have had this new mattress for going on 3 weeks now and I must say it has alleviated all the complaints I have described about my previous mattress, I believe that it is too soon to effectively rate this product accurately with out seeing if I will have a problem because of having the previous product only 6 months and being so unhappy overall, having a mattress for 18 months and trying to get a replacement for a year I was happy to get a good night sleep. I did read all of the manufactures guidelines on how to care for it properly and they all are clear and reasonable to get the most out of it. This product sleeps comfortably in relation to temperature, on my conventional innerspring mattress I was a hot sleeper and was constantly throwing the covers off in the middle of the night then waking up freezing cold. With this product I reach my rem sleep very quickly and sleep all the way through the night waking up crisp and refreshed ready to conquer the day! This product supports me and I wake up with no pain or sore muscles. I have had friends that have purchased this same mattress and are still satisfied, I am truly hopping we have the same experience, a warranty doesn't mean a thing if the guidelines protect the manufacture. Not sure about this warranty by reading it I would have to say it may not be much of a warranty, In the event you want to make a claim you have to pay to ship and return ship to you so that they can inspect the product. This leaves me to only guess that if I had to request a warranty replacement it will not be an easy transaction.
I am in love. This is the best thing since sliced bread. My husband was not interested
In buying a mattress on line. It came there was no smell like some viewers mentioned.
It came early which was great. I am telling everyone what a great experience this was.
PS I have never written a review before.
Very comfortable. Came vacuum sealed and expanded to full size very quickly. Not too firm. Does seem to be a little warmer than other mattresses. Can't beat the price though. Make sure you buy extra deep fitted sheets to fit.
We really love this bed despite what everyone is saying here. Yes the bed is firm, but it's a cushiony firm.
Let me describe: the bed has great support. Coming from a nice expensive pillowtop spring bed, this bed is firm. Something that we were looking for after 5 years on that pillowtop. This bed has healed my bad back too!
Feels like sleeping on a Twinkie!!
Great value....comfortable...no-cons for me... It's amAzing that it was delivered in such a small box compared to the expanded size...just open the box , let it expand and air out....( smells like baking cookie crust ...for a few days; )
I carried it up 4 flights of stairs by myself...I sometimes carry my guitar amps (fender-tube) up and down ,,, so the 90+ lbs weight of the bed wasn't an issue... It's just bulky... I weigh over 200lbs and over 6'0 ft... Just to put things in perspective...so if you are out of shape ...pay someone to move it....once it expands.. It's much easier to move around... Just bulky...oh yeah... My place is hot all year long....haven't closest all my windows in 18 years .. The temperature of the bed is balanced... Not hot , not cold....
Even when it over 90 deg in the house...I don't know about durability , but time will tell....
its been a couple of weeks now.. i unboxed it and it unfolded in a couple of hours.. so i put sheets on and slept on it the first night.
I have been having soreness and stiffness for a while now from my former "innerspring" mattress.. and it was a very expensive one.. with 2000 coils etc. but my body was screaming at me every morning!!
So I thought i would give this mattress a try becasue there were so many good comments.
I love it! Yes, the first night it was firm, kinda scary.. but it softens up to you in little bit and then you dont feel "sunk" but I did feel supported. Its been a couple weeks now and I am going to put a 1 inch memory foam topper for a softer pillow top effect, but i do love the level of support and NO MOTION from your partner.. I am sometimes a restless sleeper, getting up and such, and my partner feels NOTHING. I will never go back to an innerspring mattress.. this mattress is the best i have ever had and it didnt break the budget.
Very happy with purchase. Bed is as described. I have slept well on this mattress from night 1. I would recommend this to anyone looking for a new mattress. There was no smell and I slept on it 12 hours after opening.
This is our first memory foam mattress, and beyond what everyone else has said (positive), we are completely in love with this item. We replaced a sinkhole mattress (heh) with this, and the price was too good to pass up (I was in the process of ordering a queen when the web page refreshed and showed me the king mattress on sale for less than the queen!).
It IS a firm mattress, but only until your body starts to warm up the foam a bit, then you sink (but not too much!) slightly and suddenly it's heaven. Very impressed, considering it feels exactly the same as the $4500 Tempurpedic model I took a nap on in a local store.
Everyone will like a different mattress, but my advice is to give this a try. It might take a night or five to get completely used to it (bonus if you have a memory foam pillow to go with it!), but it is worth every penny and then some. You simply cannot put a price on a good night's sleep, no matter how cliche that saying is ;).
The adjustment from a spring based mattress to memory foam took some getting used to (more so for the kids, who were perplexed when jumping on it didn't provide the same gleeful launch)...but, 3 months in and the wife and I love this mattress. Price point was hard to beat and we haven't seen any issues with the mattress losing its shape. Very pleased.
Wanted to try a memory foam mattress but didn't like the high price of the name brand sold in most retail stores. Found this online for considerably less and opted for the slight cost increase of the 14in version. Totally happy with this mattress! Slight smell from gases of foam a couple of days that has dissipated and nothing but a great nights sleep for me and my wife!
Firm but very comfortable. Its been a week and we have both slept well for a change. Bed arrived on time and was easy to unpack and set up. Others have stated you have to wait 72 hours after you unpack this to sleep on it, I think it was about 5 hours for us and everything was perfectly fine. I would not hesitate to buy this again.
Love this from the very first night. The only problem is you have to stay clear from the edge as it sinks a little. So thick. We could have bought the less thick as this is a solid mattress - extremely comfortable and firm support.
I have shoulder and back problems. The bed has been good for my back, but terrible for my shoulders. My wife loves the bed so I give it four stars.
I really like this mattress. It is firm and at first I figured perhaps it may be a little to firm for my body. I felt this way for the past 8 months of owning it (even though I've been sleeping fine the whole time) until I went on vacation with my girlfriend to Atlantic City. After staying in a hotel on a softer bed I could definitely feel a difference when waking up. I;m only 31 years old but I could tell my joints were a bet more stiff than I had gotten used to. Overall even though I never owned the cheaper version of this be I'm still very satisfied with my purchase.
WAY too firm. Ended up with neck and back pain.
I've waited 6 months to write a review because I really wanted to have some good perspective. I tend to like a soft mattress and fall asleep best on my side. The first few months were rough; this is a firm mattress and I woke up in pain when I slept on my side, still do. This thing gets even firmer when the temp drops and living in an attic in VT the temp gets into the low 60s at night. With all that said, this is the best mattress I've ever had and look forward to every night's sleep. My wife likes a firmer mattress and had lots of hip pain from our old bed and now she has none. This mattress is best for back sleepers and I have learned to appreciate that and a firmer mattress. I love how it conforms to my body and I'm not disturbed when my night owl wife or restless dog move around. Well worth the money and it should soften up a little over the years. Is not hot at all like some reviews say, but if you need a soft bed look elsewhere or go to a store where you can try it out first.
I've had this mattress for about 10 months now and am fairly pleased with it. It was easy to deploy (impressive to watch once you open the bag). Make sure you have it arranged properly before cutting the bag open. Though a little heavy I was able to deploy my king size mattress alone. It did smell a little for a couple of days but was not intolerable. The price is pretty good and I'm pleased I bought it. I've recommended it to family and friends. I'd actually like it a little firmer but some seem to think it is pretty firm. My only complaint, common to all memory foam mattresses, is that I can't move very well on it. I'm used to my old mattress having a grippable edge to help me adjust but this one has a soft edge with nothing to easily grip. Still pretty pleased with it though. Recommended.
I cannot say enough about this mattress. I had a crappy innerspring that made my neck and back hurt, and I was constantly tossing and turning. I had looked at memory foam mattresses in person and decided that was the way I wanted to go, but thousands of dollars, really? Surely there must be a more economical alternative. My budget was $1000 for a queen mattress. I wanted something less firm, but not too soft. I came across this line and this 14-inch memory foam mattress was the softest of the bunch. And for $600? Ordered! 2 days later I was sleeping like a baby. No more back pain, no more neck pain, no more waking up 10 times every night.
The mattress had no smell right out of the box. The only cons I can think of are that it's extremely heavy and it might be too warm for some people. But I'd buy this mattress over and over again anyway.
As others have said, this mattress is very firm. It will get softer after 24-48 hours, but having tried many memory foam mattresses of this type, it is quite firm. I agree with the description that this mattress is ideal for side sleepers and provides ample support.
Quite a bit stiffer than one would expect from a mattress categorized as "soft-medium", but we shall see if it softens up as time goes on. We had to buy an additional pillow-top cover in order to make this mattress tolerable. It does not get too hot or cold and offers excellent support, but it is stiff unless you are a heavier person. Still seems to be of good quality construction and time will tell how it holds up - will try to return in a year to update.
I add my opinion to the thousands. With a bad neck from a 1982 motorcycle accident, I slept on a bed made from a plywood deck with 4 inches of ordinary upholstery foam for the last 34 years. Extra firm, like the floor. I am a side sleeper, and after passing 55 some time ago, I developed arthritis in my hips, among other places. I had the ultimate surgical repair of my neck in 2010, so my neck no longer required a hard bed with precise pillows. My wife and I slept on the Alden last night, fell asleep immediately, and were reluctant to get out of it in the morning. It was blissful. I got a name brand mattress cover that supposedly provides cool comfort. The mattress seems warmer than 4 inches of foam, but not unpleasantly warm. Use a lighter blanket, or during the winter, set thermostat to 60. I read many of the reviews, including the negatives saying this is too firm. A carpeted floor should be used as a measure of hardness (1) and a sack of goose feathers as soft (10). This mattress would be a 4. Most importantly, it relieved the pressure on my hips for a pain free night. If I did not have a few more years of work, I would spend 12 hours/day in this bed.
This mattress replaced a memory foam mattress that we had purchased 7 years ago from a different online vendor. I researched the highest rated mattresses. (Consumer reviews do help, so please share yours, regardless of your experience.) I learned who the best manufacturers are and how long one can reasonably expect these to last (about half their stated warranty, sometimes less). This was one of two brands that we considered, the other was not in stock and we needed a new mattress, STAT.
Shipping was fast, cost was reasonable, and my back is much improved. If you haven't slept on a memory foam mattress, it's difficult to describe "firm but forgiving." Lots of support, but support that feels like it's made just for you.
This is my 2nd Sleep Innovation mattress from Amazon, the first one was a 12 inch firm. this is a 14 inch med-firm. I absolutely love them. I would recommend the med-firm for people weight under 170lbs.
I purchased this mattress after having been really unhappy with the rock hard firmness of the Sleep Innovations Taylor mattress.
This Alden mattress is described as being medium/soft. There is really nothing soft about this mattress. It is medium/firm, at best. But, I like a firm mattress and this mattress is firm but VERY comfortable. This is a very good deal for a mattress, there's no need to spend thousands on a highly marketed brand.
I will update this as necessary as time goes on.
The box is a bit of a pain to move (roughly 20"x20"x40" and 100 pounds). Once I got it in place, there have been absolutely no issues. Cutting off the shrink wrapping was no problem at all, and it was actually kind of neat to see the item return to its intended shape once out of the shrink wrap. When I cut the first layer of shrink wrap off, it almost sounded like the mattress took a breath.
I had read reviews that mentioned an odor issue at first, but there was no odor on mine even immediately out of the box.
The mattress looked like it was back to its usual shape within an hour, but the material that comes with it says it might take a few days.
Also, this is a fabulously comfortable mattress. For me, it is firm but not so firm that it feels like you are sleeping on a board.
I would highly recommend this product, and I might be purchasing another for my guest bedroom.
Never had back issues till sleeping or rather trying to sleep on this mattress. Started sagging immediately. I am a small person. Should not be this uncomfortable. Broke down on edges immediately. Turned it ,tried everything. Do not buy this mattress. You will regret it.View More Reviews
This mattress started sagging only two weeks after purchase, both sides of the bed had deep indents in it causing both my husband and I back pain. I took it back to the furniture store where I purchased it from after 2 months, to be treated with the worst customer service ever. They inspected the mattress without taking off the plastic I wrapped in, stating they found nothing wrong with it. Poor quality, horrible comfort, and warranty. Save your money and keep looking.
I bought this bed only a couple of months ago and at first, it was a dream, but now it has a lot of sagging in the middle of it. If I only saw this review site before I bought. :(
Bought a couple of days ago. So far, pretty satisfied. Is it the best mattress? No. But, it's pretty decent. A little worried about the durability from these reivews.
Luckily was able to return this. I was really dissappointed with the material. From the get go, there was one area that poked into my back. It was a little strange and I thought that it may have been a defective product. But, after risking once, I won't be risking again.
I thought that I was going to be getting a real value out of this mattress, but uncfortunately, this is exactly what you would expect out of a cheap mattress. Something that leaves me in pain in the morning is exactly the opposite of what I wanted to purchase. I wish I could give 0 stars.
I got this bed in 2001 and am still happy with it. Every night I sleeping soundly and without any problems. I wish they made more exactly like this one!!
Great mattress, I bought one for my mom and she loves it.
The worst mattress I have ever slept on in my life. Within one month of sleeping on mattress, it's like laying in a fox hole. I regret not complaining immediately. I would give zero stars if I could.
Over 2 inches the mattress has sunk in less than 6 months. I am not a large person...rotated etc. Regret not taking it back within 120 days. Now..we are stuck. Jumped thru hoops for warranty...so we can get ANOTHER poor quality mattress.
Worst mattress I have ever owed! $1200 mistake
Terrible quality for the money. In less than one year we have craters where we lay and have done all the recommended turning of the mattress etc.
This is a wonderful company. They treat people very well with much respect. Would advise anyone to do business with them. They are honest and good-hard working people, who always keep the customer in mind.
The bed was bad after 18 months and back issues ensued at 36 months! Tried to get the warranty to cover the bed but they wanted me to pay $250 for them to complete the warranty.
We bought two sets of these, what looked like Big Lots mattresses. We were told they would be the same. When delivered they were two different types of mattresses. One was very cheap and after 3 nights it began to sink down a little. The next night it was worse. I have awaken with back problems each morning and in the middle of the night. Worse. CHEAP, set of what we told , was a wonderful set. $250 for warranty. Dear Lord, had we known. This true, negative comment will be shared all over the internet. LEAVE THESE CROOKS and their mattresses alone.
We purchased this mattress almost exactly 6 years ago from Nebraska Furniture Mart's mattress selection (in Kansas City 2012). The Southerland was presented to us as a Simmons equal, made by a proud USA company, and sold for less of a cost of most mattresses ($659.00). I've had a few years of restless sleep and segments of back pain, but I've been making other excuses for the problems (maybe gaining a few extra pounds, maybe stress, maybe needing to get some more exercise)...until now. I have had severe back pain while sleeping to the point it is constantly waking me up during the night and spasms upon waking. It's been months now and I finally gave in and have tried sleeping on my sofa and my child's twin mattress. Both have been better periods of sleep than in my own bed. The store I purchased the mattress told me today that in order for the company to uphold the warranty, and potentially replace the mattress, they would need to prove there is a 1.5" permanent depression in the mattress. In my case, the mattress has no depression when not laying/sitting on it. In my case, my mattress just doesn't seem to have the same strength of resistance to my weight when laying on it. I have a "Firm" mattress but when laying on the mattress I feel like I am in a long curved shape, putting a strain on my lumbar back curving the wrong way.
Started off great, by the end of the first year my husband was sleeping upstairs in the guest room. After the second year, I was sleeping in a hole. In order for them to even consider doing anything you have to jump through hoops and it doesn't show when it is just sitting on the floor. When you lay on it just hope you can manage to turn over or even get out of the bed. We have packed folded towels underneath trying to get some support but even that is breaking down. Haven't had a good nights sleep in a very long time. Any mattress you cannot turn will end up with a sunken place in it.
I bought an Englander Egel mattress that Southerland owns or makes. I've gotten such a run around from these all these people I don't know who is responsible. The mattress started falling apart after two years. I'm still trying to get warranty service for it put they keep handing me of to one person that handles the all the southeast US and he doesn't return phone calls or Emails. Do not buy from these people. If you have a problem they just keep passing you around hoping you give up! I'M NOT GIVING UP!
Mattress springs were poking through the padding within 2 years of purchase. The mattress failed and has a huge "nest" area that sinks about 4-6 inches deep and is about 12-18 inches across. I will never buy another southerland mattress. I bought this one to support a local company. NEVER AGAIN. The store I bought it from will not honor the warranty and say they no longer carry Southerland due to similar problems. I called and left numerous messages with Southerland's customer service - no one returns phone calls. I finally reached someone but when I sent the paperwork off to replace the mattress - NOTHING.
All I know is that ever since I bought my Southerland mattress at Bedzzz Express, I now know what it means to get a good nights sleep!
I purchased a mattress from a local store in 2014 that was a Southerland product. The mattress was great at first but became harder and stiffer after 2 years. The foam actually became less flexible. There is nothing in the warranty that covers this type of ware. Amerigel Discovery Gel - By Southerland Bedding, Queen, Medium Firm.
I purchased an Englander Egel mattress Dec 2012 and we loved it till it failed in Jan 2017 (less than 5 years). I filed a warranty claim and was sent another mattress by Southerland BUT it was a completely DIFFERENT mattress. Southerland has made no effort to resolve this issue. We are stuck with a HORRIBLE mattress that we will have to replace. I do not recommend this company.
After initial purchase 6 years ago the mattress was defective. For whatever reason Weekend only quit carrying their product. For a claim they quoted their fine print and could care less. The warranty price was like buying a whole new mattress. I would never waste my time or money with this group again.
It's a foam pillow top with springs underneath. For about one year, it was so comfortable. Then it sagged so bad, we got egg shaped pockets to sag into. I only weigh 110 lbs.
I bought this mattress from an auburn mattress dealer. It was a second one purchased. I felt like I got screwed all the way around. My back continually hurts and I have a mattress pad. I spent 3700 and hopefully I will buy another one from a more reputable dealer. The company should reimburse the customer and take the mattress back. Do not buy this mattress. Southerland was conveyed to be a great company and it’s not.
I thought I was crazy at first because the mattress is about a year old. How could it sag so soon? I am a small/skinny person and have an indent on the side of the bed I sleep in, I am trying to rotate it to have a fresh side. The problem is you can't sell a mattress to anyone else. I guess I'm stuck with it : (
bought Southerland Carly Plush mattress 6/19 it's not been a year and the mattress has a sag in the middle of it, and it's still not comfortable for me, unfortunately they are letting me replace it with the same brand name which I would have rather get a different Brand name like Serta or Sealy.. but $499.00 mattress is this what u get then I will have to go up in price for a better night sleep. I would not recommend buying this brand..
This bed is HORRIBLE. I purchased this bed for my then 6 year old daughter who weighed around 45 pounds. This bed lasted less than a year. It felt as if there was a hole in the middle of the mattress. I would have opted to return this mattress or voice my complaint, but the furniture store that I purchased it from had gone out of business. This bed reminds me of a taco. When you lay on the bed, it seems as though you are being folded. PLEASE DON'T PURCHASE, READ THE REVIEWS, MONEY IS TOO HARD TO COME BY! My daughter will opt to sleep on a pallet with blankets and covers on the floor or in the bed with me that sleep on her bed! This will be a POOR investment!
My 2020 Fairweather Mattress and Boxspring were delivered 9 days ago. I noticed the center of the mattress started sagging after 3 times trying to sleep on it. I went to Kings Furniture in Dayton, Oh on day 8 (yesterday), to complain, and inquire about an upgrade. I was told someone would call me today, and that I should've returned it within 2 days of purchase. I am financing this matters set for almost $900.00, and have spent half of my first week with it, sleeping on my sagging sofa. I'm super pissed, and I want out of this deal!
Lived in Nashville and figured I'd buy a local brand, big mistake. Spent the extra money on the "Ultimate Serene" Line . The only thing this "Ultimate" piece of junk has me saying is "Serenity Now". 3 years later I'm leaving the house to go sink another $5G on a new bed set up.
I've never owned a "Southerland Mattress" before, and this is the first time I have taken time to write a review. I purchased the mattress for my guest room, so that my elderly mother can sleep over when it's late. Since she initially didn't spend the night, I spent an evening "trying it out" to make sure it would be comfortable for her. I was very impressed with the gentle support, and comfort of the mattress (I fell asleep on it) After she tried it and commented "how well she slept" I decided to take some time to write a review! Thank you Southerland, for manufacturing such an awesome mattress!!
Do not buy a Sutherland mattress, it should have been recalled for faulty craftmenship! Don't buy from Johnson's Furniture in Newberg, they're crooks!