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Simmons Beautyrest is a very well known brand that has invested in big advertising over the past several years. They have worked closely with major mattress retailers for generations and offer popular in-store options. With a variety of designs like the Beautyrest Black and Recharge lines, Beautyrest is a brand to consider for many. However, with some mixed reviews for some models, we'll go into greater detail on what to know below.
Urban Mattress is both a retailer and a brand of mattress. They were founded in Boulder, CO in 2008 with only one store and have grown to 14 stores in over 12 cities across the US. Their retail operation carries other mattress brands such as Vispring (the luxury British bedding brand) and Tempur-pedic, along with their own brand Urban Mattress and Urban Naturals. They are also active in social responsibility, donating to local charities in each of their locations. They have a budget line of Urban Mattress bedding focusing on both memory foam and hybrid bedding with a mid-price point to fit any budget.
Based on our aggregated reviews and our scoring method, we recommend Urban in this match up!
Simmons Beautyrest: 8.4/10
Simmons Beautyrest: 8.4/10
Simmons Beautyrest: 8.1/10
No Back Pain:
Simmons Beautyrest: 8.2/10
Simmons Beautyrest: $799-$6999
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If you are considering purchasing, keep reading below for information on feel. Unfortunately, they get poor ratings from some customers. Some folks were cozy in their new mattress, but others reported trouble getting comfortable.
In terms of having support long term, these mattresses get mixed reviews. Some folks have described them as supportive and report sleeping soundly throughout the night, but others didn't feel that the mattress was equipped to provide comfort. If you are someone who is above average in weight or has wide shoulders or hips, you should do added research to make sure you find a match for you.
Edge support is an important attribute for those that like to sit on the side of the mattress without discomfort. Some may find that the edge support in these mattresses is not as robust as others.
Sadly, some customers don't love these mattresses for their durability. While some customers felt comfortable with their mattress, others describe having issues faster than average. Make sure to do some extra research on the reviews and specifications before buying.
Reading online reviews and getting a sense of how people feel is a great way to figure out if a company is going to be a good fit for you. Overall, these mattresses are rated well by customers, but there were a few that didn't vote as highly. Do some looking below into the mattress specifications to see if it will work for you.
Everyone needs a mattress that properly supports them. Whether you like a firm, soft, or medium mattress, a mattress that aligns the back and shoulders is really important. Most customers say that these mattresses do well with support.
Over the years, edge support has been an important attribute in mattresses. These mattresses are reported to do well with edge support, which means there is comfortable resistance on the sides of the mattress giving more sleeping area.
Bowling Ball & Density Tests
The bowling ball test is a fun test to measure the firmness of the mattress and it is an excellent way of measuring support across the surface. Reviewers note that these mattresses offer a good, even and supportive sleeping surface.
It's a hard prospect finding products that last decades. Brands, for the most part, rather make recurring money than craft something that can never break. However, there are still great products to be found. These mattresses, for example, get high marks from customers on quality and durability. They should do well up to a decade for most customers, though some that are heavier may find them break down a little bit faster.
Outstanding mattress at an unbeatable price. Mattress Firm wanted $1k for the same exact mattress!View More Reviews
This mattress felt great at first but after only 1 year started to sag on both sides, leaving a "hill" in the middle.
Now we are having back problems and so are replacing it after only a little more than a year. This is a horrible investment,
don't make this mistake.
Way too soft!!
Mattress is ok for few years but when it does go back, forget about the 10yrs warranty. Simmons will no honor it.. they will try to charge you as much or more for "upgrading the mattress" with no warranty on the replacement! I have filed complaints with BBB but they don't care.
Please file complaints if you have had any warranty issues so they are force to take of the customers!
Wished it was thicker
We just received this mattress today, and it is TERRIBLE! I am writing this review at 1:30am because I can't sleep on it. I have given up and am now lying on a foam topper placed on the bedroom floor, and I am much more comfortable here on the floor than I was in the bed.
The fabric on the mattress is stiff and of very low quality. This shouldn't be a problem because it's covered with a mattress pad and sheets anyway, but it still doesn't "give" for that plush feel. You sink into the mattress, which could be good, except you are met with hard springs and awful pressure points. My husband, a back sleeper, is already having terrible back pains after just a few hours. I'm a side-sleeper, and my shoulder and hip are killing me. I know they say a mattress needs time to settle, but I can't tolerate this bed for a few hours, much less a whole night. I will be returning this mattress.
The cheapest made mattress we have ever purchased. I have now had 2 of these mattresses, the first was ripped and sagged in the middle right out of the package. They (nationwide retailer) replaced it with another and it is as bad, if not worse. It squeaks so bad and is so cheap. I paid over $1,300 for a king set and it is completely useless to us. It makes so much noise and racket every time you move. I will never buy anything with the Beautyrest name.
This is the Worst worst worst bed ever!!!!!
The worst purchase we ever made. If you have back or hip issue potential, this bed will bring it out! I hate this miserable, awful bed!
If Stephen King were to write about a pain inflicting bed, this bed would be it!!!
Beautiful comfortable bed delivered thru Amazon just as easily as ordering a small item
Delivered fast and easily. We are quite happy. Excellent quality !
Outstanding mattress at an unbeatable price. Mattress Firm wanted $1k for the same exact mattress!
Had this restored spirits five years.the last three years were hell. My husband wouldn’ Sleep on it. Contacted Simmons for inspection and replacement. No go. I have spent weeks reading reviews. I am sleeping on this any longer. Moved to guest room until I find new mattress. I will never buy another beauty rest.
Thought I ordered the plush mattress, but received the firm. Trying to adjust to this mattress. Good price and good quality.
I could not be happier with the pillow top mattress that I recently purchased. The pillow top seems to help me sleep better and is better for me to sleep on since I have arthritis. The mattress fabric is of excellent quality.
This mattress is nice and comfortable. Good deal. I picked this mattress out online. I've never bought a mattress online before. Fortunately, it worked out. Good choice.
The mattress is nice and firm, pillow top just as I ordered. I was very surprised at the excellent quality of the mattress. Have got no response to the advertised gift card. It was supposedly mailed separately 2 weeks ago
I tried many mattresses in 4 different stores one Saturday and most were fine but as soon as I lay on this Simmons Beautyrest, something felt different. I walked around and tried a few more then came back to the Beautyrest. I knew it was the one - perfect pillow top yet firm as I like it. No more sleepless, tossing and turning nights!
Purchased the Silver but only kept it 3 weeks. Was good the first week but by the second week started to break down. By the third week it was squishy and made my back worse. If you have a bad back don't buy a pillow top. They tell me now that I am returning the mattress. Penney's does not refund your money so am having to buy a different mattress. Originally told I had up to 100 days but that is no longer true, it is now 48 hours. Who can tell if a mattress is right for you in 48 hours. Wish I had not purchased my mattress from Penney's. Buyer beware.
VERY DISAPPOINTED. NOT WHAT I EXPECTED. THIS QUEEN SIZE MATTRESS COULD NOT POSSIBLY BE WORTH APPROXIMATELY 1800.00(I DID NOT PAY THIS PRICE) BUT IT'S NOT WORTH THAT PRICE! JUST NOT SATISFIED. SEEMS CHEAP, NOT TOO COMFORTABLE. DOES NOT FEEL LIKE YOU'RE SLEEPING ON A CLOUD, NO WAY! I PURCHASED ONLINE, BIG MISTAKE! GO TO STORE PERSONALLY TO CHOOSE YOUR MATTRESS.
I think this is an excellent mattress. The only thing was the delay in getting the mattress whic paritally was my fault since I ordered the wrong one at first. Oerall I am very pleased with it!
I thought it would be a little softer on the top but I still sleep great.
This product is not as firm as I expected. I was hoping it would get better as i get used to with it but have not seen the result as of yet.
It seems to be very well made; movement dampening is good. If you want something firm, this probably isn't what you want. I am a stomach sleeper and the plush doesn't really support the arch of your back.
This bed is very comfortable. It's like sleeping on a cloud. Great buy.
Mattress feels like its years old already with height changes that make it uncomfortable
Most mattress start out great, the real test is over time. We hope it last years as it should with out sagging or breaking down
I love this mattress! Quality is great and the opportunity to use coupons and earn rewards is awesome! The company that delivered the mattress was great also.
I was looking for a firm mattress, and found it in this Simmons Beautyrest Silver Snowhaven Luxury Firm Mattress! It's A Five Star Rated Bed, That I Guarantee Will Give You A Five Star Night's Sleep!!
Problems with delivery, didn't get it until over a month after ordering even though we're home 4 days out of the week. After only a couple of months with the new mattress, it already has 2 slightly sunken spots where we lay, and we are not overweight people. I've heard that Simmons makes a better mattress if you are willing to pay a lot more, but this apparently isn't one of those.
previous mattress was a Beautyrest plush king. Wanted a little more firmness but full firm was too much. The luxury firm was just right. Took a week or so to get used to the extra firmness but now we love it. Also, this mattress is nice and thick so it works well on a platform style frame without the need for box springs.
For the first time in months I slept like a baby the very first night I got this mattress. Firm yet extremely comfortable. I just love it. I tried a Saatva brand luxury firm mattress and it was terrible. I had to come back to Beautyrest and I'm glad I did.
The salesman was so easy to work with. And the delivery men were great.
This is my first bed purchase without actually trying the specific bed first, I tried a few out at the local store and then saw this described online. I was nervous but the product is actually good. Only complaint is it took over two weeks for delivery
This mattress is great buy. I originally planned to get a tempur pedic. I then switched to a Stearns and Foster. In the end this was the best mattress at a great a price. It was more in my budget.
We finally chose this new mattress after much research. We were scared of so many choices available, but not a lot of positive reviews on most of them. With backaches every morning for my husband for awhile now, & now mine starting to hurt, we knew it was time to take the leap & buy a new one. I was shopping at Penney's for towels while my husband waited in car, when I seen the mattress sale. So I went & got him & made him lay on a few. He chose this one & the very first night he slept like a baby, & has ever since. We both wake up with no soreness already. It is a tall mattress & we bought a new box spring as well, so we have to slide down out of bed. But we love the height of it right now. And maybe as we get older we'll have to get a step on each side, or go with the standard bed frame. We have a lovely vintage oak bed with side rails, so both pieces had to sit on that. So it is tall now! So if you need lower, suggest buying just the mattress & sitting it on the plywood (as suggested for warranty)..I would still like both pieces even if I had the lower frame. So we love it & would recommend it. Pretty too! Love the navy blue sides.
It is so difficult to choose a mattress that you have confidence in, but this mattress is great! It is firm but well cushioned. It is also beautiful. The excellent delivery and set-up service is also appreciated. Virginia Jones
My daughter loves her new mattress. She actually took her thousand stuffed animals off the bed so she could really enjoy it.
This bed is very comfortable, I would recommend to anyone.
simple only need 1 no need for box spring and comfort is amazing .. fits to you.. feeling someone else kicking is very mim.
Price was great, had to wait on delivery, but received when quoted by very nice employees an they removed old one. Mattress is firm but must be covered by mattress cover for warranty i believe.
Liked what I felt in the store, but it feels a little less magical at home. However, I can't complain much because it still really beats my old crappy Serta.View More Reviews
Unlike many mattress stores that I have been in, this experience was far from pushy -- and I had a lower budget, but experienced great service and a good overall experience. In the end, selected one of their urban mattresses and am very pleased with the feel of the bed. Good stuff!
Just bought from the Berkeley branch and it was such a great experience. Todd was amazingly helpful, but not pushy at all. He just wanted to direct me in the right direction and in the end, I got an Urban Mattress that I just love. Couldn't be happier.
I had a great customer service experience when I went into Urban Mattress -- not pushy at all and I felt like I got the right bed when I left. Unfortunately, the bed isn't as comfortable as I first thought it was. It is a bit hard in the cold weather and I sometimes wake up with back pain. Still going to see if it gets better, but waiting to see.
Just bought an Urban Naturals mattress. I was really excited about the idea of it being all natural after some of things I read online about VOCs. Overall, it feels like a great mattress and I really don't mind that I paid more than a Casper for it being natural and not hurting my baby and me.
Great experience in the store and great experience when I got the mattress. The delivery folks were really friendly and the mattress ended up being the perfect thing for my back pain. I couldn't be happier.
Had a good experience in the store, but afterwards didn't get my mattress for over 3 weeks. There was a lot of back and forth, and I finally got it, but there wasn't good communication during that process and the company should try to get better at this piece of their customer experience. Overall, bed is okay.
I feel like I might have overpaid a little bit. I didn't do a lot of research because my friends told me about Urban Mattress. After I bought the Urban Naturals model, I looked online at similar mattresses and think that it may have been a little bit on the expensive side. Not a complainer, but should have looked at what was out there before I shopped.
Got my mattress from the Berkeley store and it was a great experience. Todd was amazing, not pushy, but helped me find what I needed. After that, I feel like I am actually sleeping better and living better as a consequence. Great stuff!
Bought Dunlopillo Harbor Lux Queen in June. By August, both sides sloped outward and there was a ridge down the middle. For $1,200, you would think it would have been a good quality mattress. It wasn't.
Won't be shopping here ever again.
Update: Amazing customer service! Got a message from Nathaniel, the owner. He said it sounded like a warranty issue. He offered to exchange my mattress, including exchanging it for a more expensive mattress, at NO ADDITIONAL EXPENSE. I picked another mattress I liked, and it will be exchanged next week. I was not even charged for delivery. Will be sending my daughter here to buy a mattress next week.
Won't be shopping for a mattress any place but URBAN MATTRESS.
I have only had one other mattress shopping experience, and it was DREADFUL (MattressLand, Springfield VA), so I don't have a very large basis for comparison. But, I DID end up buying a mattress here, so I am giving it a thumbs up. The staff was nice and not pushy at all. Answered our questions and provided a little guidance, and helped us find a great mattress. They provide free delivery to my house, free removal of the old mattress, and/or will help you to move the old mattress to a guest bedroom (or wherever).
Bonus: Urban Mattress donates 2% of the purchase price to a charity of your choosing (you can select one of four). I thought that was a really nice touch.
What a great experience! Our first day of shopping for our teen son's new bed set. We are not impulse buyers and very rarely make a purchase at our first stop. Josh made this an easy and painless process! Prices were comparable to other places and included a warranty and trial period. Thank you Urban Mattress!
Best experience I've ever had buying a mattress! Ethan at the Denver location was incredibly helpful for my husband and I when we decided to upgrade to a king bed. They encourage you to really lay on the mattresses and even turn on relaxing music for a full experience. They don't push certain beds on you and do not seem to be working on commission. Additionally, Ethan honored a sale price that we talked about even after the sale was over. Overall an incredible experience in terms of customer service, and the bed we're getting is the most comfortable I've ever slept on!
A Company with Heart I learned a lot about Urban Mattress Denver on a recent visit. The people at this company are doing some really great things outside of the sales floor. For instance, they support a program that helps convicted felons find work. This reduces recidivism and adds to the overall health of the economy. Plus, it's just a good thing to do for folks who may be looking for a second chance in life. There are some really wonderful mattresses at Urban Mattress Denver. I was really impressed with the upscale ones made by Vispring. Ethan, the owner, told me that The "VI" in Vispring stands for the Roman numeral 6. It represents the six turns to each coil. That makes a difference, believe me. You should try one out. This is a really great store with even better people. Sleep well!
The guys took time to ensure we picked the right mattress and they also have some pretty awesome financing options. Highly recommended for anyone that is in the market for a new mattress or Tempur-Pedic Thanks again!
Great experience! I was a little wary about buying a mattress - it had been a while and you hear stories about mattress salesman, but Urban Mattress totally went above and beyond expectations! We walked in, were greeted by two friendly, easy going salesmen, offered a beer(!) and then Ethan, the owner, listened to us. He guided us to a mattress that, immediately, felt right, but showed us a handful of others just to compare. He knew exactly what we were looking for and made the whole process smooth and easy. The price was competitive with what we had been looking at online at another place, and he threw in a mattress protector for free (a win-win for them since they have a 90 day return policy). They stock locally made mattresses with 15 year warranties. They also support local schools and non-profits and all-around nice people. Highly recommend!
This was my first ever dealing with a mattress store, but this will not be the last. Any future business that I have will be done with Urban Mattress. My situation was slightly odd but Ethan made everything a breeze. He was extremely knowledgeable about the type of mattress that I needed, and even set it up to be delivered to my new apartment. The delivery itself went so smoothly and the movers were courteous and quick! Overall this has definitely been a 5-star experience and I can't recommend these guys/gals enough! Thank you Ethan and thank you Urban mattress!
Don't know where to start, but I simply can't say enough good things about my experience shopping at Urban Mattress...I just moved from Chicago, and making a long drive plus moving heavy things left my body completely shot. With my other shopping options, I was going to have to be without a bed for a few more WEEKS. I'd gotten a quote from UM a few weeks before I got here, so I decided to follow up with them- Ethan, specifically- and he not only honored the original price he gave me, but made sure I had my bed within 48 hours. He was an absolute delight, and this bed is a dream (see what i did there?!). Don't bother with other options- this is the way to go. THANK YOU for a wonderful experience!
I went to this place because of the great reviews and quickly learned that this place was nothing like others described except for the ones that show they got lack of service as well I walked in to buy a mattress the owner actually came up to help me I was there maybe six minutes trying out a couple beds with another customer walked in and he walked away after helping her he did some work on his computer I was confused as to why he stepped away maybe was because I had too many questions concerning the way the beds were made and the quality of the material. I thought those are common questions and fair to ask especially learning that buying a bed is no easy task. During that time I also noticed a shift in his attitude which was sort of alarming being that he bragged about the beds he has that he designed and created except for the ones that are over $10,000 when I walked over that section and at that time he decided to come back over and talk to me (I tried this on purpose to see what he would do) It was clear as soon as I did this what kind of person he was. He doesn't really have patience for someone buying his lower end beds which makes no sense to me he should just open up an all high-end bed store. I went elsewhere and bought a great bed and a much better deal than what I think much better quality from all of my research and visiting various other stores
This was an enjoyable experience. Large selection, fair prices, nice people to deal with. They lived up to their word and delivered as promised. My wife loves the mattress. We feel good to recommend.
Looking reviews, this place looks like quite the mixed bag. And while I cannot speak to the full shopping experience, I can speak my visit to their Colorado Blvd store. While I feel we were steered towards the extremely expensive mattresses, I can not think of a sales experience that didn't start by showing me the top of the line so I could "compare" property. That is sales, and I have learned to accept it. After learning why a mattress can cost more than my car, we spoke with a gentleman named Ethan who I believe is one of the owners. He was very knowledgeable, and also told us about what they are doing for charity in the Denver area. They specifically contract with a group that works with recently released convicts so that these who are entering the workforce with a large black mark on their CV an get work and d all for both themselves and an employer. Also a portion (I believe we were told 2%) of the sale is donated to local charities. And if you of not are for the charities they normally donate towards, you can request they donate it to the local charity of your choice. That is pretty awesome! Anyway, the only reason I would not purchase a mattress from Urban Mattress is that I have a family member in the industry and I know that Thanksgiving would be horribly awkward for the remainder of my years if I were to by a mattress from else. Granted if Ethan could get me g killer deal, I might be willing to live with some extra awkward with my stuffing.
I have had the mattress for 2 years and it is still just as comfy now as the day I got it. Got a bed stand for it a couple weeks ago for it. Easy set up. Great customer service, good prices.
Who knew trying mattresses could be so enjoyable? My fiancée and I went to three different mattress stores to try mattresses, and not only was the experience here so much better, but the beds were too. Johnny and Ethan helped us out with our purchase, and they did a great job. They tried to keep us in our price range, and left us alone to try things out, while at the same time answering all our questions. Also, stellar drinks.
We just had an amazing team deliver a HEAVY king mattress up our very old staircase. Urban Mattress has been an awesome team to work with, from the service in the store to the quick and professional delivery.
My husband and I were both waking up with back pain so we went in "just to look" but were so blown away by the quality and price we left with a brand new adjustable king bed. The bed was delivered the next morning and the crew even moved the existing bed into our guest room for us. The shopping experience was not just easy but enjoyable! Thanks UM!
Great customer service and a great mattress is what you get at Urban Mattress Boulder. I worked with Ken and got a knowledgeable sales associate. I initially got a mattress that was too firm and Eric was terrific about exchanging it for a different model. No extra cost to deliver to Nederland (twice!) and the guys were on time, quick and professional. I ran the mattress store gantlet doing research before buying, visiting 9-10 places. I found UMB was the most customer friendly of the group. After having back pain for a year, I finally bit the bullet and invested in my sleep quality with new mattress. Their product is more expensive but of much better quality and ultimately the 15 year no sag warranty sold me. After a month sleeping on it, I am extremely happy with this purchase and my buying experience. I will be buying from them again for our guest room. I highly recommend Ken and Eric over at Urban Mattress Boulder.
If you are looking for a mattress that is something out of the ordinary or have very special requirements, this is the place. It's family owned and run and the family member I worked with was incredibly knowledgeable and helpful. No high pressure but was happy to spend time with me and write up a proposal even though I was not ready to buy immediately. These are high cost mattresses but worth it, given that they include a lot of natural components, not just the mass produced trend of the year. They even called me in advance of a special sale recently to let me know the savings on my choice. It's wonderful that they don't upsell by package pricing like a lot of the chains. You can actually get "just" a mattress if that's what you want and need. We had recently already changed our base and want to assess that before changing another aspect. I will be back when I am ready to make the purchase of this model or the more expensive one I am still considering as there are pro and cons of each and a higher end product I have had in the past.
We needed a mattress four our son who just moved to town. Urban Mattress was the perfect choice! Eric was super friendly and helpful, guiding us to the perfect mattress. Delivery was free- and we had the mattress the next day. This is definitely the place to go for a quality product and excellent customer service!
Great experience for a great quality mattress. Confident sales team. No nonsense. In and out in 20 minutes. Mattress delivered 3 hrs later. Easy. Thank you!!
Best mattress store and customer service! Billy, Eric, Alexa and Ken were all so helpful and experts at helping us find the right mattress. We thought we found the perfect mattress and it turns out it was too firm for us. They exchanged it for the true perfect mattress after lots of visits and conversation about what we wanted in a mattress. We love it! We truly apprciated how friendly, caring and knowledgable they all were.
Superb service. Have never slept better, and don't want to get out of bed in the morning!! They were even willing to give me a temporary brand new mattress until the swell fancier one I bought was custom made. Everyone I came in contact with were wonderful and helpful. Delivery guys were clean cut, thoughtful, on time, reliable, nice, well trained, and as a bonus, delightfully funny.. overall shopping at Urban Mattress was dynamite experience. Highest recommendations,, I will never shop any other mattress company in Boulder..
I spent 6 months gearing up to buy a mattress because it's a major investment! I couldn't be happier to have gone with Urban Mattress. I originally purchased a firm mattress that ended up not being the right fit for my husband and I. The guys at Urban Mattress made the exchange easy, guilt-free, and super convenient. They GENUINELY care about getting you the perfect fit. Not to mention, the quality of their products is unparalleled. Without question, I will be telling everyone to go here to find their next mattress.
Excellent service, excellent knowledge, and we feel like we made an excellent purchase! Really very happy with our experience today and will be back for our next mattresses!
I highly recommend this mattress store. Very knowledgeable staff - the owner has been working with mattresses for almost 40 years. They have incredible quality mattresses at a very reasonable price, and are not a chain store. 10 year warranty. I found the owner extremely trustworthy, I think the whole transaction took 15 minutes because I told him exactly what I wanted and the price range, and he took me to the exact bed that I needed. That kind of service requires a certain kind of knowledge, intuition, and artistry that can't be found in sales people that have been in the industry for five months and work on commission. Plus the mattress will end up in my house for free within 24 hours. Honestly how could you ask for more.
Needed a mattress for my son's new big boy bed. These guys were awesome! I really appreciated that the sales guy was not pushy and he made delivery arrangements so quick and easy. I made a mistake to order the wrong size mattress and he took care of it without any problems. Great service, awesome mattress! The transition from crib to bed was so easy! I think the super comfy mattress helped. Thank you!
Very nice mattress store with high end choices. They have mattresses that cost 20 K plus made of horse hair and fine stuff.. :) really seriously. I just had to pick up a metal frame for my very plain but comfortable king size bed and found out a lot about many amazing mattresses. The gent was very nice who I talked too but I can never see spending 20 k on a mattress. Seems silly.
In the middle of a mattress emergency purchase they were calm, didn't take advantage of the "had to have" situation, the mattress was on time with tons of very helpful options and communication prior too. We were on the 4th floor, no elevator and not a single "look" or complaint, just wonderful! Oh, and the mattress is probably the best we have EVER had!!
We bought a queen sized mattress here today and had a very good experience. All salespeople were friendly and helpful. They weren't pushy, they gave us a few options and then left us to decide. We chose a mattress that was comparable to others we had seen in town and about $100 less than what other places were offering. The ambience was also nice--there's a water feature, fresh coffee, and nice lighting. It made me feel like taking a nap, which might be the point! I would definitely buy from them again! Oh, and free delivery is a nice touch!
FANTASTIC! Don't buy a mattress anywhere else. Service is great and the mattress is amazingly comfortable. The salesperson was extremely patient as we tried out a TON of mattresses and then referred us to the owner for a recommendation when we were couldn't make up our minds. Once we explained our dilemma (differences in softness requirements) he actually recommended a much less expensive option than we were originally considering - and we're both very happy with it. Slight delay in delivery (hour or so) due to confusion with the address but they called immediately upon realizing the number had been written down incorrectly and followed up with me twice. I'll never go elsewhere for a mattress!
Very positive experience from the moment we walked through the door until mattress and accessories were delivered.