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Silk And Snow Mattress Reviews

KEY CUSTOMER FEEDBACK*

+2.1x firmness

+2.9x back pain relief

 

Review data analysis vs. average comparable mattress

Silk & Snow is a Canadian mattress brand making a serious impact in the budget mattress space across North America, offering three well-rated mattresses at competitive prices. Their mattresses include well-balanced foam, hybrid, and organic varieties. With most customers describing happy experiences, these mattresses are no-brainer considerations for budget-shoppers in both Canada and the US.

KEY CUSTOMER FEEDBACK*

+2.1x firmness
+2.9x back pain relief
 

Review data analysis vs. average comparable mattress

Mattress Scores

Overall Score: 9.3/10

Customer Satisfaction: 9.1/10

Price Value: 9.6/10

No Back Pain: 9.1/10

Price: $650-$1500

Trial Period: 100 Nights

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Silk And Snow's Specifics

Silk & Snow has been making a serious impact in the mattress space. With the advent of their 3 high-value mattresses, their offerings range across all major popular mattress types. With a focus on more supportive builds, many customers describe their mattresses as firmer, which is great for back sleepers and stomach sleepers.

Overall, customers are highly pleased with their purchases with customers being +2.97x* more likely to mention happy feelings about firm support. Those with rare complaints mostly mentioned return procedures. But, with such high value prices, most customers described these as fair hurdles in the end.

Quality of Materials

Silk & Snow is a budget-friendly mattress brand with an aim to drive value with their construction and materials. With that in mind, their mattresses are made in Canada with CertiPUR-US® certified foams in their hybrid and all-foam options. They have a devotion to using eco-friendly foam materials, including those made with natural seed-based oils. Their organic mattress also features high value materials with GOLS and GOTS certifications for their textiles and latex layers, and also eco-INSTITUT certification that ensures no hazardous chemicals.

We'll go through their three mattress options below and discuss how each layer works together for enhanced support.

Here is what's inside the budget-friendly and supportive S&S Mattress (US) / (CA):

Cover Layer: The first layer is the antimicrobial cover that features a polyester and spandex fabric that is soft and wicks away moisture. Overall, the temperature of this layer should remain neutral.

Comfort Layer 1: 2" of 4lb luxury cooling gel memory foam provides slow response and a slight contour. Due to the density of this layer, customers describe it as providing a slight amount of pressure point relief consistent with a firmer medium-firm mattress.

Comfort Layer 2: The second layer is 2" of 1.8 lb transitional foam. This layer offers faster response and added firmness with a slight amount of pressure relief. This layer helps with even support throughout and keeps motion isolated. Customers describe it as consistently supportive.

Support Layer: The base layer is 6" of 1.8lb base foam, which provides sustainable support and structure to the mattress. Customers describe this layer as surprisingly durable for the price.

Next, here is what's inside the highly-supportive S&S Hybrid Mattress (US) / (CA):

Cover Layer: Unlike the all-foam option, this layer offers a quilted design with a similar polyester fabric, which offers a neutral temperature and moisture wicking features.

Comfort Layer 1: Quilted into the top of the mattress is a 1" cooling gel foam that provides a subtle pressure relieving feel. Its open-cell structure helps maintain a breezy feel. Customers describe it as providing a balanced pressure relieving feel.

Comfort Layer 2: 2" of gel memory foam provides added pressure relief while working with the coil system below. This layer provides a dense structure that customers describe as balanced and supportive.

Support Layer: The last layer is a pocket spring support system. They are extremely transparent about the number of coils in each mattress, with 1000 coils in a queen mattress.

Lastly, Silk & Snow offers a very competitive organic latex hybrid. Here is what's inside the competitively-priced S&S Organic Mattress (US) / (CA):

Cover Layer: The cover starts with a 100% organic GOTS certified cotton cover that provides a soft, breathable surface.

Comfort Layer 1: A natural, eco-friendly fire barrier and temperature regulating layer is the 1" New Zealand wool layer, which provides very subtle pressure relief and cooling attributes.

Comfort Layer 2: .75" organic Dunlop latex is GOLS and eco-INSTITUT certified. It is graded as soft in feel, but with its bouncy profile, customers still describe it as feeling balanced and somewhat firm.

Comfort Layer 3: Another 1.75" layer of organic Dunlop latex adds more responsive bounce and give to the mattress.

Support Layer: Similar to the S&S hybrid, the organic mattress offers a pocket coil support system. However, at a slightly higher gauge, there are 800 pocket springs in the queen sized mattress.

Overall Comfort

Silk & Snow customers mostly describe comfortable mattresses with a firm, supportive feel. Sleepers described these mattresses as feeling more durable than expectations. Rare complaints mostly mentioned wanting their mattresses to be softer or issues with delivery.

Firmness

Take a look at the scale above. These mattresses each are on the firmer side of medium-firm in feel, feeling ideal for those of average to above-average body sizes. Those that will feel the best will be average sized back and stomach sleepers and above-average sized side sleepers.

Back Pain Relief

Customers mostly had good things to say about back pain relief, being +2.29x* more likely to mention positive back pain relief than average comparable mattresses. This mostly is due to those desiring firmer, more supportive mattresses. Those that were rare exceptions mostly described themselves as side sleepers who wished for most pressure relief.

Cooling

Overall, these mattresses should do about average in terms of cooling. With the inclusion of gel memory foam (and wool in the organic mattress), most should feel comfortable with these mattresses. There are some rare complaints about heat, so very warm sleepers may need something more specialized.

Who Are Silk & Snow Mattresses Right For?

One of the biggest reasons Silk & Snow is so well-rated is its high product value for the price. While there are mid-market and luxury brands that offer more in terms of plush comfort, those that are on a tight budget should definitely consider Silk & Snow for its supportive offerings and competitive materials at low prices.

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Browse Silk And Snow Customer Reviews

I kick myself for...

I kick myself for having waited so long to order from Silk & Snow. It’s the most comfortable mattress I have ever slept upon.

I love this mattress....

I love this mattress. I've been sleeping on it for a few months now and I find that I'm sleeping so much better. It was absolutely worth the investment for me

Amazing! We are in...

Amazing! We are in love with our mattress!

Bought the medium mattress...

Bought the medium mattress organic topper . Sleeping on it is like sleeping on air . The best sleep I have had for years. I really recommend this.

It feels as if...

It feels as if I am spleeping on a cloud!

Overall, I would highly...

Overall, I would highly recommend the Silk and Snow mattress to anyone in the market for a new bed. The combination of comfort, support, and transparency in pricing makes it a standout option in a crowded market, and I am confident that it will continue to provide me with restful nights for years to come.

This mattress is very...

This mattress is very comfortable! It seems to keep me cool in summer heat. Very satisfied.

I was concerned about...

I was concerned about ordering a mattress online without trying it first but this worked out very well. The mattress is perfectly comfortable - both soft and also supporting. The fabric and materials are all nice quality with no residual chemical smells at all. And it came compressed in a box, making delivery and set up super easy. I highly recommend.

Very comfy. Came quickly....

Very comfy. Came quickly. Just needed to air out.

Every mattress in my...

Every mattress in my house is a Silk and Snow mattress. We Love them.

The organic mattress is...

The organic mattress is very comfortable and plush. You feel like you are lying on a cloud. We are very satisfied with our purchase.. Thank you Silk & Snow !

Great bed for the...

Great bed for the price!

Very comfortable. Great sleep!...

Very comfortable. Great sleep!

no problem with mattress...

no problem with mattress but it does bunch up on an adjustable bed. what i take issue with is your use of 'karma' in your request for this review. you clearly should not be using this word as you do not know what it means

Very comfortable no complaints....

Very comfortable no complaints. No bad snells

Not enjoying it much...

Not enjoying it much.

Really pleased with how...

Really pleased with how it arrived. It’s a bit softer than my ideal but overall very happy with the mattress.

Much more solid, firm...

Much more solid, firm than I expected and yet super comfortable. I don’t even notice when my husband moves or gets out bed at night. No off gassing (ie, no weird smells). A better night’s sleep all round!

This mattress is too...

This mattress is too soft for me and woke me up for lower back pain

This is our third...

This is our third silk and snow mattress, this one purchased for our son who is setting up his own apartment. Exceptional comfort and value.

I am a senior...

I am a senior with hip pain. This mattress helps me to have a very good nights sleep. Extremely comfortable!

We like it l,...

We like it l, it's confortable but we can feel the springs more than we expected.

It’s just okay.

I have had the mattress for about a month now and find I am waking up a little sore some mornings which is disappointing but it was a great price for a hybrid king mattress ($950 Canadian on sale) so I will keep it as from other reviews it doesn’t seem worth trying to return. I would have given them a three starts but their shipping was frustrating as well, since they shipped with fed ex who left my mattress on my driveway, didn’t knock and just left it in the snow. Did I mention it weighs over 100lbs? So that was fun trying to get into the house with my three little ones. The mattress did fill out great and didn’t have any weird off gassing which was great.

Le matelas Organique acheté...

Le matelas Organique acheté le 26 mai dernier répond au confort que j’espérais, malheureusement il est défectueux, il présente un défaut de fabrication. Défaut noté dès les premiers jours. J’ai envoyé plusieurs photos et répondu à toutes les demandes faites par le groupe de qualité des produits concernant ce problème.Je vous suggère de vous y référer pour les détails.. J’ai hâte que cette situation désagréable soit réglée. Je désire un matelas parfait comme il se doit. Aussi je ne sait pas combien d’étoiles inscrire plus haut..

Very comfortable mattress. No...

Very comfortable mattress. No topper needed. Does not sleep warm.

After much research, we...

After much research, we chose the Silk & Snow mattress and have no regrets!

Great bed so far!...

Great bed so far! It was reasonably priced for a mattress, easy to set up, and comfortable :-) the duvet that came with it is also really comfy

It is what is...

It is what is advertised!

So comfy & supportive....

So comfy & supportive. We’re plus-size people. We feel fully supported. Best sleeps ever since having this bed!

I love this mattress....

I love this mattress. Make note of the weight though it is heavy!

Perfect bed for my...

Perfect bed for my toddler

Very good mattress. It...

Very good mattress. It is very comfortable.

I had a king...

I had a king size Silk and Snow mattress that I absolutely loved! I recently became a widow and I downsized to a Queen bed and purchased an expensive pillow top mattress. Big mistake! Within 2 days I ordered a new Silk and Snow.. I love your product! Thank you very much!

I’ve been sleeping on...

I’ve been sleeping on the queen organic mattress for almost 2 month. I’m very happy. I have moderate Fibromyalgia, am almost 60 year’s old, my weight is 130 lbs and I still work on my feet all day. I’ve never woke with any pain in my body at pressure points. It’s not too stiff or too soft. I just love it. I also have the all season alternative down in the Great Lakes region. It was perfect with long sleeve and leggings this late winter with 1 sheet under and 1 on top of it. Now with spring here I was too hot and had to go to short sleeve and short pJ’s to be comfortable. Not sure if I’ll be able to get 4 season use out of it or not but at least 3. Also my current organic sheets I already had fit perfectly. There’s a mild rustling sound from the down altn comforter when moving but it shouldn’t be of concern. If you have to have silence then I don’t know I use a fan to drown noise. I also use a CPAP/Apap and sleep in the middle of the bed and hose/head gear reaches with plenty left over. Thanks S&S!

We absolutely love this...

We absolutely love this mattress! Couldn’t not recommend it more. It’s so comfortable and free of any toxins. Great quality and customer service!

Fresh matres. Good service....

Fresh matres. Good service. It did take sometime to get use to.

Actually I was just...

Actually I was just thinking this weekend, I can’t believe how comfortable this bed is. We use it at the cottage. I really didn’t expect it would be as firm as it is and the foam doesn’t get crushed. I will definitely be buying more of them when our other beds need changing. I was a little skeptical when I ordered it but we absolutely love it! 👍 Get one! You won’t regret it.

the soft side caused...

the soft side caused achy back in morning, so flipped to firm side which helped with back but wake up so stiff and the firmness does not feel comfortable to body. I would not buy again. Not happy.

Très confortable, excellent service!...

Très confortable, excellent service!

The mattress is ok....

The mattress is ok. Comfort-wise, I was hoping there would be a more noticeable difference (better comfort) with this mattress compared to my old one, but that isn't the case. I agree with another reviewer who said that it feels like your head is sloping downward, like it's slipping off the edge, which is a strange feeling. I thought that the mattress just needed time to decompress, but many weeks later, that feeling has never really gone away. Nevertheless, I'm keeping the mattress because it is organically made.

We were hesitant to...

We were hesitant to buy a mattress online - the reviews didn't seem to offer many details, and it wasn't easy to compare different brands because of some not-entirely-transparent marketing tactics used by some companies. We were most concerned about comfort and environmental impact; our S&S organic mattress made us feel like we weren't compromising on either. Ordering, delivery and 'installation' were easy. The mattress is quite firm, which we prefer, there was a very faint 'new product' smell (on day 1 only), but we let it rest for one full day before using it and it was fine. One month later we have no regrets!

Update: we kept the...

Update: we kept the mattress, 16 months in and we’re very happy with it. Took a little getting used to after a traditional mattress but we look forward to coming home to this mattress! We no longer notice movement transfer and can both easily go to bed and get up at different hours without the other waking. We sleep well, our bodies feel comfortable and love the temperature regulation of the topper. We’ve recommended this mattress to friends and they’re really happy with their purchase as well. I think we’d love it even more if it was a tad firmer but that would just be the cherry on top of a fabulous mattress!. _ _ _ _ _ . We’ve been sleeping on the King organic mattress for 6 weeks. . Things we love - the products that went into this mattress, and the wool topper. As hot sleepers it’s a dream. . We’re still considering if it’s the right mattress for us as we’re finding it a little too soft (particularly my partner who is over 6’ and 200+lbs). The movement transfer when he rolls is pretty good, not undetectable but I don’t expect that. Feels like if the mattress was a couple inches thicker it would be ideal. . Would love to see this mattress made in different firmnesses. I did a lot of research before purchasing and it’s the mattress that we want to love, Canadian, sustainable, breathable, supportive materials at a fair price. We’ll give it the full 100 days before making a decision - fingers crossed!.

This mattress is absolutely...

This mattress is absolutely the most comfortable I have ever slept on!! It is the perfect amount of softness/firmness. I also purchased the pillow and duvet and they are equally beautifully made. I will be buying from Silk & Snow from now on!!

The mattress is wonderful,...

The mattress is wonderful, delivery was fast but the customer service was terrible when making enquires into when the date the sale ended. I have never heard of a company that had a sale on with no end date and this person made no attempt to find it out.

This is truly a...

This is truly a great mattress! I have only had it for about two weeks, but my sleep is already improving. It is firm and very comfortable. I am mostly a side sleeper, and it gives me all the support I need. When making my bed, the mattress is pretty heavy, but that is no doubt because it is hybrid mattress and it is worth it, to get the best of both worlds! Highly recommended.

Very Bad Customer Experience

Giving Silk and Snow a 2 star review due to their overall customer experience. We bought 4 twin XL's for our cottage and 2 have had issues. It seems like their quality control is severely lacking or the mattresses are just poor quality. One in particular was falling apart within 3 months with stitching coming out around the pillow top. After 16 emails and 5 phone calls they finally offered us a $225 credit so we could get it fixed on our own. This process took 4 MONTHS! Brutal customer experience. Also, watch their warranty if you use a warranty claim on a mattress they told us you can not make another claim afterwards should something else go wrong. We will never buy from this company again.

We purchased our mattress...

We purchased our mattress 3 months ago and I’ll start off by saying that I did not like it as my body was not use to a firm mattress. It did take about a month for me to get use to but now that I am, I’m happy with it. I wouldn’t say I love it but I do have a good nights sleep. If your looking for a softer mattress this definitely is not for you. I will say, the pillows are excellent though!

The bed frame was...

The bed frame was received in good condition and so was the mattresses.This is the second time I have purchased beds from Silk and Snow and would recommend them to my friends.

My husband and I...

My husband and I recently purchased a King sized S&S memory foam mattress for our RV and we just love it! When we laid on the bed, it felt like we were floating on a cloud!. Sarah from Silk and Snow provided great customer service to help us sort out a duplicate order and the correct order was shipped to us within a very short period of time. Thank you Silk & Snow, we will definitely be buying from this great Canadian company again🙂

Awesome! Super comfy and...

Awesome! Super comfy and quick delivery.

This company is extremely unethical…

This company is extremely unethical which means you cannot trust what they state their product is. I’ve bought the organic mattress and it made me sick. I requested a return that they approved. Sent my information didn’t hear back sent it again and at that point, they said no return Stay away from this company. They are not ethical at all in my opinion.

Purchased this mattress a...

Purchased this mattress a few weeks ago and I’m so glad I did! Best night of sleep in a long time. Fast shipping as well. I was reviewing mattresses for months and finally decided on this one, no mistakes made! Love! Very minimalist/modern as well. I received a free pillow with my order and it’s amaaazzzing i’m just not sure I would pay $60 for a pillow but that’s just me.

Easy to buy. It...

Easy to buy. It also shipped fast. My teenage son is tall and we wanted a mattress that would support him in his growth and still be super comfortable. This mattress seems to do the trick. I may buy one for myself soon as my bed is coming to the end of its life as well.

Excellent quality mattress. I...

Excellent quality mattress. I love that materials are safe for health. Mattress is very comfortable. It's a very good investment

I found this organic...

I found this organic bed for my boyfriend online. He has NEVER owned a new bed. Only ever had hand-me-downs. There was even a point where we slept on the floor. We both sleep in our rooms now (don't worry this is good for us we love each other dearly) but my mom bought me a new organic bed years ago and I gave him my old almost 20 year old bed. He decided it was time to get his own and I was so happy. He gave me his price range and this hit it spot on. He LOVES his new bed. He says he has never slept so well. He couldn't be happier and when I share the bed with him too I love it a lot too!

Easy to set up...

Easy to set up and very comfortable!

My partner and I...

My partner and I have gone through many mattresses in our life and finally we've found the perfect one that we both love. The organic coiled. Silk and Snow staff helped make the process easy and we're so happy we chose them. Would also recommend the white glove delivery service.

10 weeks in, and...

10 weeks in, and we're still getting a lot of lower back pain from our new bed. Considering returning it, I love that it's ethically made and nontoxic but the body pain and sleeplessness from adjusting to a new bed should be done by now.

Sagging and absolutely zero back and…

Sagging and absolutely zero back and edge support. Contacted the customer service team and they did not care to help. Would never recommend this mattress to anyone, steer clear.

After months of searching...

After months of searching for the right mattress along with two returns from other American manufacturers, this is by far the highest quality mattress I’ve ever laid on. The price point is beautiful and it is more comfortable than the similar $1,000-$2,500 competitors. Go for this mattress, from a person with lower back pain. 5’5, 140 pounds, back and side sleeper.

After 1 month utilisation,...

After 1 month utilisation, the mastress already shows the imprime of our bodies. I wonder if it is normal…. L Villeneuve

We love our new...

We love our new mattress the base is great and affordable

Things started out okay...

Things started out okay with the bed, but as it broke in, it became clear that the mattress was subpar. The layer of latex is thinner than described, and after a few months, you really start to feel the springs. The springs too despite being pocket-coiled transfer motion a lot, so even the smallest motion from your bed mate is likely to wake you up. . I contacted supported a bit after the 100 day guarantee noting these issues that had been emerged, but was told there was nothing they could do, and instead was advised to spend more money on an additional layer of latex. Ultimately I would like to return the mattress and get something better for the price..

Excellent sleep the very...

Excellent sleep the very first night. No regrets.

My boyfriend says if...

My boyfriend says if he could give 12 stars he could

Sleeping on a cloud...

Sleeping on a cloud

absolutely love our silk...

absolutely love our silk and snow mattress! My husband, my dog and I sleep like babies on it.

The mattress is nice and comfy but the…

The mattress is nice and comfy but the middle seems to be higher we rotate and every 5 months on the wood platform frame Customer service is .severely lacking and seem to make you want to jump through a million hoops to file a claim when they were already given a picture showing the defect which consists of the topper of the mattress keeps bunching up making the mattress lumpy. As for the warranty it would be really surprised to someone could even make a claim successfully in 5 to 10 years bought Canadian and this is the treatment you get not very happy.

Firm yet soft, supports...

Firm yet soft, supports heavy body well, body doesn’t get overheated. I absolutely LOVE this mattress! I’m always well rested now and look forward to bedtime. I live in Fort Lauderdale and I feel my mattress has all positive Canadian vibes!!! My girlfriends like the feel of it and may order one too!

I love this mattress...

I love this mattress i googled no memory foam mattress and found your organic mattress I loVE IT !! service was great as well friendly and informative on phone I have enjoyed this mattress for approx 2 years now Thanks Sandy

Changed my mind

I was super on the fence about buying their hybrid mattress. I heard their customer service was awful from reviews online but their price for their king was just too good! I called in 3 times throughout the shipping process due to UPS being slow with shipping and they answered the phone within 5 mins each time. I was impressed with their communication and the mattress holy smokes is it great! Will 100% suggest to my friends and family!

I was worried that...

I was worried that the mattress would be too soft because it's all foam. (I hate the kind of foam that leaves a crater underneath and you roll back into it because it won't decompress again.) That is not the case with this mattress at all! It's actually fairly firm. I feel like there's a good quality, solid mattress underneath me, but it's still soft enough that I don't feel like I'm sleeping on a board. I have the hybrid version in my 5th wheel, and I love it too!. Fantastic mattress! Very fast shipping. I have already (and will continue to) recommend this company and these mattresses! Thank you Silk and Snow!

Product - awesome. Customer...

Product - awesome. Customer service - fast. Return process - extremely flawed. Can’t promise seamless return and exchange process and then come back and say sorry we are unable to facilitate the return🙃. Now I and my 8 month pregnant wife are calling charities, homeless shelters and donation centers trying to find someone who will take this mattress so we can get our money back.. Not right. Tighten up the process or add a note that exchanges are contingent upon location smh

This is the best...

This is the best bed I’ve ever owned, I loved it from day one. I carefully researched many beds before choosing this one. We wanted a bed that was supportive but not overly firm (my husband and I are both back and side sleepers), we wanted something environmentally friendly and a material that wouldn’t makes us too hot. The organic mattress checked all the boxes. We had already purchased the latex topper from Silk and Snow after reading some reviews suggesting this bed was on the firm side, and it is perfect.

I have been sleeping...

I have been sleeping on the mattress for 8 months. The mattress still remains oddly firm and yet soft at the same time. I sleep through the night and even find myself sleeping in on the weekend now and then. I am 6' 2", 220 lbs. and no longer wake up with that nagging back pain. The bed frame is solid and I never hear a squeek or any shift. Again very odd for a wood frame. Incredible value for the price.

Ridiculously comfortable!

We bought the hybrid mattress in a king size about a year ago. Oh my! It is so comfortable! It is fairly firm for a foam mattress and yet still feels like you're sleeping on a cloud. Even now, a year latter, getting into bed I think to myself "omg this mattress is ridiculously comfortable!". My only comment for improvement would be that the top finishing fabric started pilling a bit after a couple months. Other than that-such a great product!

We are pretty happy...

We are pretty happy with this mattress purchase.

We love our mattress....

We love our mattress. It's the right amount of firm with that hint of softness.

We bought the organic...

We bought the organic mattress, headboard, platform, sheets, duvet & our family loves sleeping on it. Everything fits perfectly

It retains heat although...

It retains heat although it’s advertised as being cool. And it’s way way too firm considering it’s advertised as soft 😢.

The first time I...

The first time I slept on a new mattress and did not wake up sore the next day! Couldn’t be happier with this mattress!

Slow return process....

Slow return process.

This mattress is perfect...

This mattress is perfect for guest room and for my college kid.

I was hesitant to...

I was hesitant to buy a mattress online, but decided to go for it because I could not find any comparable soft and high density mattress that is produced in the US or Canada. The mattress turned out to be exactly as I had imagined- looking at online reviews with video really helped to get an idea of the mattress feel and firmness. Customer support is very pleasant to work with and I feel good about having a mattress that comes from a company I trust and that was not shipped all the long way from overseas.

I love my S&S...

I love my S&S mattress! Setup was as easy as described, and didn't even require much off-gassing as it didn't have much of a smell upon first opening.. The mattress is firm but still has some give, and doesn't get uncomfortably warm either. No noticeable sag after a couple months of sleeping on it so far. . The top half of the cover can easily come off to be washed (the blue bottom half is a different story but that likely doesn't really need washing as much anyways).. Overall, a great mattress and I definitely look forwards to every night's sleep on it.

Very comfortable bed. I...

Very comfortable bed. I am loving how it eases my pressure points. Easy to set up.,The off - gassing was unpleasant for a few days but now gone. We are having a heat dome now and the bed is not too hot

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