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Savvy Rest is well known for their organic and all-natural bedding, mattresses, and furniture. Their mattresses specifically are all certified GOTS-organic, which means that the textiles they use are organic only. Also, their Dunlop latex is USDA certified and GOLS certified as well. You can even customize the individual layers of latex in your mattress. Of course, this customization and quality in material comes at a price.
Urban Mattress is both a retailer and a brand of mattress. They were founded in Boulder, CO in 2008 with only one store and have grown to 14 stores in over 12 cities across the US. Their retail operation carries other mattress brands such as Vispring (the luxury British bedding brand) and Tempur-pedic, along with their own brand Urban Mattress and Urban Naturals. They are also active in social responsibility, donating to local charities in each of their locations. They have a budget line of Urban Mattress bedding focusing on both memory foam and hybrid bedding with a mid-price point to fit any budget.
Based on our aggregated reviews and our scoring method, we recommend Urban in this match up!
Most customers reviewed these mattresses highly and felt comfortable in their beds. Some, however, didn't feel share the same delight. If you are thinking about purchasing one of these, make sure to go over the mattress specifics below so you will know if it will align with your body.
Stomach and back sleepers need tons of support from their mattresses. Even side sleepers need gentle support to make sure their spines are aligned. For most sleepers, these mattresses offer a good amount of support. That said, some others didn't like the support so if you are heavier, make sure that your selection is right for you.
Most customers like the support in the edges of these mattresses. Some, however, had some complaints about the support.
A mattress that has good longevity can save you thousands. But, as companies focus more on making money, everything from clothes to bedding degrades faster. These mattresses have mixed reviews when it comes to durability. Each mattress is different in how it affects you individually and may feel comfortable for you for years, but others have reported not being so lucky. Do some additional research and make sure that your choice should work well for you before purchasing.
It isn't always easy to figure out customer satisfaction with companies doing lots of work cleaning their online reputations. That said, these mattresses get good marks from customers overall. However, there were a few complaints from customers that didn't feel as cozy so keep reading below to check your body type with the specifications of this mattress!
A supportive mattress is the key for a healthy night. You want something that will prop you up rather than sagging and hurting your back. These mattresses do well working with your body and providing good support.
Edge support is very important for those that like to lie close to the side of the mattress or have mobility issues. These mattresses do a well with edge support and don't sag too much on the edges.
Bowling Ball & Density Tests
Popular among readers, the bowling ball test does a good job showing if a mattress is firm and its evenness of support. If a mattress has lumpy support, some folks may experience back pain or other issues. Luckily, these mattresses have good ratings here and shouldn't have that as a problem.
One of the most important items for shoppers buying a new mattress is durability. Getting up to a decade of use out of a mattress is well rated in terms of longevity. That said, mattress craftsmanship and sleeper body weight can affect durability as well. Customers rate these highly for durability. That said, some with heavier bodies may experience a slight decrease in durability.
I ordered my bed through a local Savvy Rest store and had an incredible experience. Our contact at the store was incredibly knowledgeable, patient and helpful. I have been so happy with my purchase. I started a search for an organic bed and quickly landed on Savvy Rest. Prior to purchasing my new bed, I woke literally every morning with a backache as my prior bed was causing me issues. I no longer wake up with backaches and wake up refreshed. I've gone from dreading going to bed at night (as I was not comfortable and knew I'd wake up with a back ache starting at some point in the night) to now looking forward to going to bed every night - eager to get sleep - which is not something I've ever looked forward to doing! We ordered the three layer bed along with the platform for it. We kept the platform in the natural, unvarnished color so we could stain later if we chose to but it is so pretty as is (like a whitewash color) I don't know if I want to do that now. But it's the perfect height and was also a very happy purchase for us that I would recommend to others. I was a bit skeptical I'd like the platform foundation at first when I ordered it, but I love it as much as the bed. It's beautiful and creates the perfect height for the bed itself. I also ordered organic pillows - they are amazing! They are so comfortable! We also purchased an organic mattress protector to keep the mattress safe from our pets. I honestly can't say enough great things about our bed or our shopping experience with our amazing and wonderful consultant at the local store. I only wish I'd made this purchase sooner. Thank you, Savvy Rest and special thanks to our wonderful consultant at the local store!View More Reviews
Our sales person was just amazing! She was very patient, making and unmaking bed so we could try a lot of options! She gave us really good advice also. We love our mattress and knowing that they are all natural is so comforting!
My mattress shopping experience at Savvy Rest was wonderful! Great healthy product, superb informed courteous service, on time easy delivery, and best of all I am sleeping soundly for the first time in years- even through hot flashes. I highly recommend Savvy Rest natural latex mattresses!
Savvy Rest was the only place I could find this bed liner. I do think it is on the expensive side but I had already paid so much for my latex bed I figured it was just extra insurance. It is very durable looking and feeling.
It took many phone calls to many different people in order to finally get our delivery.
i am very happy with the customer service. Everyone has answered my questions and doubts. I liked that people had time for me and the store is not crowded and too full. The dog loves her bed and so do I love mine. The woman who delivered and set up the bed was also very helpful and kind.
Very good Company and good products. Follow up could be better and customer service should be a little more pro-active.
Delivery date had to be changed due to other work going on. The new delivery date was complicated by ice and the delivery guys were absolutely fabulous. This is our second purchase and we love Saavy Rest beds! Also, the new and improved foundation is terrific!
Satisfied with service! Mady at the store was great. Mattress is a little firmer than expected but we are getting used to it.
We couldn't be happier! We love the mattress but may love the people even more. We purchased from the Vienna store and dealt with three different people there. They couldn't have been more helpful in getting us into the right mattresses and pillows. And when there was a slight issue, it was handled with care and efficiency. The delivery guys were awesome as well and went above and beyond. We will definitely be singing the praises of SaavyRest. Thank you.
The order was shipped promptly, and communication about the order and shipment instructions were clear and timely.
The online purchase was pretty straight forward. I like the product. However, when the bed arrived the box it came in was soiled and disintegrated. Their appeared to be oil on the outer box. Luckily the plastic bag around the mattress kept intact. I'm not sure what happened but I was rather disappointed because I wanted to keep the box for future shipping.
Staff at the retail store were very patient, helpful and knowledgeable. We didn't feel pressure to buy right away, and that was greatly appreciated given the cost of the item. We switched out the top layer from a soft to medium right away. This did take a little longer than expected, and there seemed to be some confusion about getting in touch with us when the new layer was available to pick up at the store. Overall great experience, and it seems like a well made, high quality product. Thank you.
I am a repeat customer of savvyrest.com. After personal assistance with my first mattress purchase from Dominick because my brother lives in Charlottesville and is friends with him, I now feel comfortable ordering straight from the website, where I've purchased a second queen mattress for a guest room and a baby mattress. I haven't had any issues whatsoever, everything has shipped perfectly up to Maine and the products are just exactly as they are described or shown on videos on the website. I am completely confident in every purchase I make and recommend savvyrest.com highly.
My husband and I purchased the Savvy Rest Esmont Platform Bed. It arrived earlier than expected, and it was carefully packaged. We were very impressed at the craftsmanship and attention to detail. It was a joy to assemble. We had no problems. We are very pleased with the bed. We also purchased two cotton mattress covers and two wool mattress covers which also seem great so far.
No pushy sales people. I had a budget, they gave me the information and I made my decision. Approx 28 nights AND I LOVE my savvy rest! [I even referenced a friend to verify the 'natural' aspect - passed]
Overall we had a great experience and recommend them to anyone.
The staff at Savvy Rest was courteous and helpful. All our questions were answered and I did not feel we were getting a "sales pitch." I liked the layer exchange policy and have used it with no problem. The goal of Savvy Rest is to ensure we are completely satisfied.
I love your product line and your employees seem to proud and invested in your firm's business. It's refreshing to interface with someone who understand the business relationship between provider and customer. Bravo, Arlene
My wife did extensive research, and your very knowledgeable store representative (Lay Lwin Htun )confirmed that research. She used no pressure to complete a sale, and she was extremely informative relative to sale conditions and options. We are most satisfied with your product... well worth the extra $$$.
Very comfortable bed. Online videos very very helpful in showing how to assemble the bed. Was able to assembly myself in about 20 minutes from boxes to completed bed.
This is our second mattress purchase for another room. Very pleased
We visited the store twice after conducting research online. Both visits were very helpful and productive in learning more about the product. We were able to try various configurations of the bed, and learned about the materials and compositions used in making the bed. No pressure to buy.
In my life, I have truly never experienced customer service at this level. We have loved our bed for 9 years, but noticed that there were some problems with the latex. With my parents having the same bed bought around the same time, we could see something had happened to ours that seemed wrong. I contacted customer service and spoke to a lovely person who requested I sent pictures. After very easy communication back and forth they 100% stood by their warranty on the bed and are fully replacing it. It was clearly a flaw in their manufacturing and they were apologetic. Not only is this bed natural, sustainable and good to sleep on, but the company behind it has integrity that is hard to find. I am a loyal customer for life.
overall we are happy with the mattress, several weeks ago I had emailed about a broken zipper on the Kpock pillow case, and no one ever got back with me. I got the sense that since it was not a big deal for you, why bother with me, tho we are a farely new customer, hopefully it was just a simple glitch and someone will email me back with the appropriate action
We love our mattress. We couldn't be happier with it. Our only complaint in the process is that we finally had to call and ask about scheduling a delivery because we never were contacted as we had been promised. I think someone was out sick in the office so we fell through the cracks. Otherwise the process was great!
Great knowledgeable sales staff. Great flexibility in changing delivery date to a later date because our house closing was delayed.
Friendly, relaxed shopping environment. This is our second bed in 4 years and we love them both! Nice selection.
My mattress is very uncomfortable and it was very difficult to assemble
The Savvy Rest showroom was excellent, providing models of the various mattress configurations for customers to assess. The sales staff member with whom we worked was professional, knowledgeable, courteous, and very tolerant of our many questions and apprehensions related to purchasing a new mattress. Because we have an antique bed, this required a custom-sized mattress, which turned out perfectly.
For some reason the savvy doggy page was hard to find on the main website. I would have to go back to the main search engine (google) and type in that specifically, rather than easily finding it on the savvy rest website.
I only purchased samples but I am glad you offer those. I have multiple chemicals sensitivity & it's important to test for tolerance before purchasing.
I think you should have provided a print out of the configuration I ordered and had it included with the delivery. I had ppl install for me and they had no idea... It would have saved some last minute texts/email communications on my end.
Shopping experience was excellent; the in-store staff were very helpful and pleasant to deal with. The delivery staff were on-time, friendly, knowledgable and skilled. They managed to remove our existing king size mattress and box spring down a very narrow staircase without damaging the walls at all. When there was an issue with top mattress layers separating on our king size mattress, the store staff and the delivery staff worked together with us to quickly remedy the problem.
We have THREE Savvy Rest mattresses and we LOVE them!!! They have improved our sleep quality and our health! I recommend Savvy Rest to everyone!
The Serenity bed was easy to assemble and has proven to be very comfortable. I would definitely recommend it to others
Overall, our experience was good. However, there was an unnecessary ordering delay to receive a replacement latex layer to change the comfort level of the bed. The delivery service was outstanding.
Pretty simple...placed an order, it shipped quickly. An item was missing from the initial order, called customer service, rectified immediately and they shipped the item out overnight, which was totally unnecessary but appreciated! Awesome company to order from, good folks working there, and am sleeping better because of it. Thanks!!!
We have purchased a full size 100% Talalay mattress previously and love it! We are interested in the future purchase of a queen size mattress as well. Bernardo is a wonderful salesman in the Rockville store and is so very patient and understanding of any questions or issues that we can think of! He is an absolute asset to Saavy Rest and any customers who need help with their purchase! We will always feel we can call him and that he will take care of us! We have had a Saavy Rest mattress for over 1 year and it's still like brand new! It is a more superior mattress than we were used to and we are looking forward to having another one for our other bedroom. We would recommend Saavy Rest and Bernardo to anyone who wants a better night's sleep and a salesman who knows the product and cares about what he sells you. Thank You Bernardo and we wouldn't go anywhere else!!!
Everyone we worked with at the Berkeley store for our mattress buying experience was helpful, informative, and pleasant. Very positive experience!
Liked what I felt in the store, but it feels a little less magical at home. However, I can't complain much because it still really beats my old crappy Serta.View More Reviews
Unlike many mattress stores that I have been in, this experience was far from pushy -- and I had a lower budget, but experienced great service and a good overall experience. In the end, selected one of their urban mattresses and am very pleased with the feel of the bed. Good stuff!
Just bought from the Berkeley branch and it was such a great experience. Todd was amazingly helpful, but not pushy at all. He just wanted to direct me in the right direction and in the end, I got an Urban Mattress that I just love. Couldn't be happier.
I had a great customer service experience when I went into Urban Mattress -- not pushy at all and I felt like I got the right bed when I left. Unfortunately, the bed isn't as comfortable as I first thought it was. It is a bit hard in the cold weather and I sometimes wake up with back pain. Still going to see if it gets better, but waiting to see.
Just bought an Urban Naturals mattress. I was really excited about the idea of it being all natural after some of things I read online about VOCs. Overall, it feels like a great mattress and I really don't mind that I paid more than a Casper for it being natural and not hurting my baby and me.
Great experience in the store and great experience when I got the mattress. The delivery folks were really friendly and the mattress ended up being the perfect thing for my back pain. I couldn't be happier.
Had a good experience in the store, but afterwards didn't get my mattress for over 3 weeks. There was a lot of back and forth, and I finally got it, but there wasn't good communication during that process and the company should try to get better at this piece of their customer experience. Overall, bed is okay.
I feel like I might have overpaid a little bit. I didn't do a lot of research because my friends told me about Urban Mattress. After I bought the Urban Naturals model, I looked online at similar mattresses and think that it may have been a little bit on the expensive side. Not a complainer, but should have looked at what was out there before I shopped.
Got my mattress from the Berkeley store and it was a great experience. Todd was amazing, not pushy, but helped me find what I needed. After that, I feel like I am actually sleeping better and living better as a consequence. Great stuff!
Bought Dunlopillo Harbor Lux Queen in June. By August, both sides sloped outward and there was a ridge down the middle. For $1,200, you would think it would have been a good quality mattress. It wasn't.
Won't be shopping here ever again.
Update: Amazing customer service! Got a message from Nathaniel, the owner. He said it sounded like a warranty issue. He offered to exchange my mattress, including exchanging it for a more expensive mattress, at NO ADDITIONAL EXPENSE. I picked another mattress I liked, and it will be exchanged next week. I was not even charged for delivery. Will be sending my daughter here to buy a mattress next week.
Won't be shopping for a mattress any place but URBAN MATTRESS.
I have only had one other mattress shopping experience, and it was DREADFUL (MattressLand, Springfield VA), so I don't have a very large basis for comparison. But, I DID end up buying a mattress here, so I am giving it a thumbs up. The staff was nice and not pushy at all. Answered our questions and provided a little guidance, and helped us find a great mattress. They provide free delivery to my house, free removal of the old mattress, and/or will help you to move the old mattress to a guest bedroom (or wherever).
Bonus: Urban Mattress donates 2% of the purchase price to a charity of your choosing (you can select one of four). I thought that was a really nice touch.
What a great experience! Our first day of shopping for our teen son's new bed set. We are not impulse buyers and very rarely make a purchase at our first stop. Josh made this an easy and painless process! Prices were comparable to other places and included a warranty and trial period. Thank you Urban Mattress!
Best experience I've ever had buying a mattress! Ethan at the Denver location was incredibly helpful for my husband and I when we decided to upgrade to a king bed. They encourage you to really lay on the mattresses and even turn on relaxing music for a full experience. They don't push certain beds on you and do not seem to be working on commission. Additionally, Ethan honored a sale price that we talked about even after the sale was over. Overall an incredible experience in terms of customer service, and the bed we're getting is the most comfortable I've ever slept on!
A Company with Heart I learned a lot about Urban Mattress Denver on a recent visit. The people at this company are doing some really great things outside of the sales floor. For instance, they support a program that helps convicted felons find work. This reduces recidivism and adds to the overall health of the economy. Plus, it's just a good thing to do for folks who may be looking for a second chance in life. There are some really wonderful mattresses at Urban Mattress Denver. I was really impressed with the upscale ones made by Vispring. Ethan, the owner, told me that The "VI" in Vispring stands for the Roman numeral 6. It represents the six turns to each coil. That makes a difference, believe me. You should try one out. This is a really great store with even better people. Sleep well!
The guys took time to ensure we picked the right mattress and they also have some pretty awesome financing options. Highly recommended for anyone that is in the market for a new mattress or Tempur-Pedic Thanks again!
Great experience! I was a little wary about buying a mattress - it had been a while and you hear stories about mattress salesman, but Urban Mattress totally went above and beyond expectations! We walked in, were greeted by two friendly, easy going salesmen, offered a beer(!) and then Ethan, the owner, listened to us. He guided us to a mattress that, immediately, felt right, but showed us a handful of others just to compare. He knew exactly what we were looking for and made the whole process smooth and easy. The price was competitive with what we had been looking at online at another place, and he threw in a mattress protector for free (a win-win for them since they have a 90 day return policy). They stock locally made mattresses with 15 year warranties. They also support local schools and non-profits and all-around nice people. Highly recommend!
This was my first ever dealing with a mattress store, but this will not be the last. Any future business that I have will be done with Urban Mattress. My situation was slightly odd but Ethan made everything a breeze. He was extremely knowledgeable about the type of mattress that I needed, and even set it up to be delivered to my new apartment. The delivery itself went so smoothly and the movers were courteous and quick! Overall this has definitely been a 5-star experience and I can't recommend these guys/gals enough! Thank you Ethan and thank you Urban mattress!
Don't know where to start, but I simply can't say enough good things about my experience shopping at Urban Mattress...I just moved from Chicago, and making a long drive plus moving heavy things left my body completely shot. With my other shopping options, I was going to have to be without a bed for a few more WEEKS. I'd gotten a quote from UM a few weeks before I got here, so I decided to follow up with them- Ethan, specifically- and he not only honored the original price he gave me, but made sure I had my bed within 48 hours. He was an absolute delight, and this bed is a dream (see what i did there?!). Don't bother with other options- this is the way to go. THANK YOU for a wonderful experience!
I went to this place because of the great reviews and quickly learned that this place was nothing like others described except for the ones that show they got lack of service as well I walked in to buy a mattress the owner actually came up to help me I was there maybe six minutes trying out a couple beds with another customer walked in and he walked away after helping her he did some work on his computer I was confused as to why he stepped away maybe was because I had too many questions concerning the way the beds were made and the quality of the material. I thought those are common questions and fair to ask especially learning that buying a bed is no easy task. During that time I also noticed a shift in his attitude which was sort of alarming being that he bragged about the beds he has that he designed and created except for the ones that are over $10,000 when I walked over that section and at that time he decided to come back over and talk to me (I tried this on purpose to see what he would do) It was clear as soon as I did this what kind of person he was. He doesn't really have patience for someone buying his lower end beds which makes no sense to me he should just open up an all high-end bed store. I went elsewhere and bought a great bed and a much better deal than what I think much better quality from all of my research and visiting various other stores
This was an enjoyable experience. Large selection, fair prices, nice people to deal with. They lived up to their word and delivered as promised. My wife loves the mattress. We feel good to recommend.
Looking reviews, this place looks like quite the mixed bag. And while I cannot speak to the full shopping experience, I can speak my visit to their Colorado Blvd store. While I feel we were steered towards the extremely expensive mattresses, I can not think of a sales experience that didn't start by showing me the top of the line so I could "compare" property. That is sales, and I have learned to accept it. After learning why a mattress can cost more than my car, we spoke with a gentleman named Ethan who I believe is one of the owners. He was very knowledgeable, and also told us about what they are doing for charity in the Denver area. They specifically contract with a group that works with recently released convicts so that these who are entering the workforce with a large black mark on their CV an get work and d all for both themselves and an employer. Also a portion (I believe we were told 2%) of the sale is donated to local charities. And if you of not are for the charities they normally donate towards, you can request they donate it to the local charity of your choice. That is pretty awesome! Anyway, the only reason I would not purchase a mattress from Urban Mattress is that I have a family member in the industry and I know that Thanksgiving would be horribly awkward for the remainder of my years if I were to by a mattress from else. Granted if Ethan could get me g killer deal, I might be willing to live with some extra awkward with my stuffing.
I have had the mattress for 2 years and it is still just as comfy now as the day I got it. Got a bed stand for it a couple weeks ago for it. Easy set up. Great customer service, good prices.
Who knew trying mattresses could be so enjoyable? My fiancée and I went to three different mattress stores to try mattresses, and not only was the experience here so much better, but the beds were too. Johnny and Ethan helped us out with our purchase, and they did a great job. They tried to keep us in our price range, and left us alone to try things out, while at the same time answering all our questions. Also, stellar drinks.
We just had an amazing team deliver a HEAVY king mattress up our very old staircase. Urban Mattress has been an awesome team to work with, from the service in the store to the quick and professional delivery.
My husband and I were both waking up with back pain so we went in "just to look" but were so blown away by the quality and price we left with a brand new adjustable king bed. The bed was delivered the next morning and the crew even moved the existing bed into our guest room for us. The shopping experience was not just easy but enjoyable! Thanks UM!
Great customer service and a great mattress is what you get at Urban Mattress Boulder. I worked with Ken and got a knowledgeable sales associate. I initially got a mattress that was too firm and Eric was terrific about exchanging it for a different model. No extra cost to deliver to Nederland (twice!) and the guys were on time, quick and professional. I ran the mattress store gantlet doing research before buying, visiting 9-10 places. I found UMB was the most customer friendly of the group. After having back pain for a year, I finally bit the bullet and invested in my sleep quality with new mattress. Their product is more expensive but of much better quality and ultimately the 15 year no sag warranty sold me. After a month sleeping on it, I am extremely happy with this purchase and my buying experience. I will be buying from them again for our guest room. I highly recommend Ken and Eric over at Urban Mattress Boulder.
If you are looking for a mattress that is something out of the ordinary or have very special requirements, this is the place. It's family owned and run and the family member I worked with was incredibly knowledgeable and helpful. No high pressure but was happy to spend time with me and write up a proposal even though I was not ready to buy immediately. These are high cost mattresses but worth it, given that they include a lot of natural components, not just the mass produced trend of the year. They even called me in advance of a special sale recently to let me know the savings on my choice. It's wonderful that they don't upsell by package pricing like a lot of the chains. You can actually get "just" a mattress if that's what you want and need. We had recently already changed our base and want to assess that before changing another aspect. I will be back when I am ready to make the purchase of this model or the more expensive one I am still considering as there are pro and cons of each and a higher end product I have had in the past.
We needed a mattress four our son who just moved to town. Urban Mattress was the perfect choice! Eric was super friendly and helpful, guiding us to the perfect mattress. Delivery was free- and we had the mattress the next day. This is definitely the place to go for a quality product and excellent customer service!
Great experience for a great quality mattress. Confident sales team. No nonsense. In and out in 20 minutes. Mattress delivered 3 hrs later. Easy. Thank you!!
Best mattress store and customer service! Billy, Eric, Alexa and Ken were all so helpful and experts at helping us find the right mattress. We thought we found the perfect mattress and it turns out it was too firm for us. They exchanged it for the true perfect mattress after lots of visits and conversation about what we wanted in a mattress. We love it! We truly apprciated how friendly, caring and knowledgable they all were.
Superb service. Have never slept better, and don't want to get out of bed in the morning!! They were even willing to give me a temporary brand new mattress until the swell fancier one I bought was custom made. Everyone I came in contact with were wonderful and helpful. Delivery guys were clean cut, thoughtful, on time, reliable, nice, well trained, and as a bonus, delightfully funny.. overall shopping at Urban Mattress was dynamite experience. Highest recommendations,, I will never shop any other mattress company in Boulder..
I spent 6 months gearing up to buy a mattress because it's a major investment! I couldn't be happier to have gone with Urban Mattress. I originally purchased a firm mattress that ended up not being the right fit for my husband and I. The guys at Urban Mattress made the exchange easy, guilt-free, and super convenient. They GENUINELY care about getting you the perfect fit. Not to mention, the quality of their products is unparalleled. Without question, I will be telling everyone to go here to find their next mattress.
Excellent service, excellent knowledge, and we feel like we made an excellent purchase! Really very happy with our experience today and will be back for our next mattresses!
I highly recommend this mattress store. Very knowledgeable staff - the owner has been working with mattresses for almost 40 years. They have incredible quality mattresses at a very reasonable price, and are not a chain store. 10 year warranty. I found the owner extremely trustworthy, I think the whole transaction took 15 minutes because I told him exactly what I wanted and the price range, and he took me to the exact bed that I needed. That kind of service requires a certain kind of knowledge, intuition, and artistry that can't be found in sales people that have been in the industry for five months and work on commission. Plus the mattress will end up in my house for free within 24 hours. Honestly how could you ask for more.
Needed a mattress for my son's new big boy bed. These guys were awesome! I really appreciated that the sales guy was not pushy and he made delivery arrangements so quick and easy. I made a mistake to order the wrong size mattress and he took care of it without any problems. Great service, awesome mattress! The transition from crib to bed was so easy! I think the super comfy mattress helped. Thank you!
Very nice mattress store with high end choices. They have mattresses that cost 20 K plus made of horse hair and fine stuff.. :) really seriously. I just had to pick up a metal frame for my very plain but comfortable king size bed and found out a lot about many amazing mattresses. The gent was very nice who I talked too but I can never see spending 20 k on a mattress. Seems silly.
In the middle of a mattress emergency purchase they were calm, didn't take advantage of the "had to have" situation, the mattress was on time with tons of very helpful options and communication prior too. We were on the 4th floor, no elevator and not a single "look" or complaint, just wonderful! Oh, and the mattress is probably the best we have EVER had!!
We bought a queen sized mattress here today and had a very good experience. All salespeople were friendly and helpful. They weren't pushy, they gave us a few options and then left us to decide. We chose a mattress that was comparable to others we had seen in town and about $100 less than what other places were offering. The ambience was also nice--there's a water feature, fresh coffee, and nice lighting. It made me feel like taking a nap, which might be the point! I would definitely buy from them again! Oh, and free delivery is a nice touch!
FANTASTIC! Don't buy a mattress anywhere else. Service is great and the mattress is amazingly comfortable. The salesperson was extremely patient as we tried out a TON of mattresses and then referred us to the owner for a recommendation when we were couldn't make up our minds. Once we explained our dilemma (differences in softness requirements) he actually recommended a much less expensive option than we were originally considering - and we're both very happy with it. Slight delay in delivery (hour or so) due to confusion with the address but they called immediately upon realizing the number had been written down incorrectly and followed up with me twice. I'll never go elsewhere for a mattress!
Very positive experience from the moment we walked through the door until mattress and accessories were delivered.