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Safavieh is a popular, low-priced furniture brand that is famous for their rugs and designer furniture. They are sold across the Internet and in major brick and mortar retailers like Walmart and Macy's. They make a variety of mattresses in foam and hybrid varieties, which most customers find comfortable initially. There are some complaints, however, about durability issues.
Southerland has been in business since 1893, founded originally in Nashville, Tennessee where they still manufacture mattresses. They are most well known in mattress stores across the south and mid-west as a price-competitive option against many of the main brands. They offer a variety of mattresses under different brand names like Southerland, Englander and American Sleep. With both memory foam and pocketed coil options, most customers like their mattresses at first, but some customers experienced issues with durability.
Based on our aggregated reviews and our scoring method, we recommend Safavieh in this match up!
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Understanding customer satisfaction can be a big win in finding yourself the right mattress, but it isn't always as easy as it seems. Overall, these mattresses get mixed feedback. Some were entirely satisfied with these mattresses, but others couldn't get comfortable. Research more below to learn what customers say and how one of these mattresses will react to your body.
Support is extremely important for the comfort of a night's sleep. These mattresses are generally rated well at the beginning, but there are folks that felt the support wasn't great long term. This is one reason to really do your research to make sure that these mattresses will fit your body type.
Most reviewers find edge support to be a differentiator of leading mattresses. These mattresses provide okay edge support, but some experience more contouring than they would like.
Bowling Ball & Density Tests
In density tests that measure the initial supportiveness, these mattresses have even inital support. That said, there are some that have experienced issues with support over time.
Finding a mattress that is highly durable can save you loads of money. Unfortunately, nowadays everything from what you wear to where you sleep degrades faster. Customers give mixed ratings when it comes to the longevity of these mattresses. Each bed is different so it may last years for you, but others may not be so lucky. Do some additional research and make sure that your choice should work well for you before purchasing.
Sleeper reviews can be hard to understand from a high level -- especially with all of the marketing being done by companies and retailers. Customers, sadly, don't give these mattresses as high reception as others in the industry. There are still folks that are content, but others who are really not. Learn more details about the mattresses below.
In terms of lasting support, these mattresses have mixed reviews. Some feel like the mattresses provide good comfort, but others had issues with discomfort. If you are larger than average, you should do added research to make sure you find a match for you.
Edge support is extremely important for those that want to sit on the side of their mattress without dipping down or becoming uncomfortable. Some customers have found these mattresses to not be evenly supportive.
Customers find that durability is one of the most important attributes to finding a mattress. We all wish our mattress will last a decade or more and still provide us with cozy comfort. However, sadly these mattresses are not rated very well by sleepers on longevity and some have experienced issues after only a short time. If you are considering buying for nightly use, make sure to review the specs against your body type to make sure it will work for you.
So I've has a few days to test this mattress out and i'm quite pleased with it so far. With mattresses, they are a dime a dozen. With so many manufacturers, sizes, firmness levels, etc, it can be quite a pain choosing a mattress these days. This mattress is your typical full size mattress however it's a hybrid one so it has the standard coil spring foundation in addition to a layer of foam material on top for added comfort. What I initially liked about this mattress was that it doesn't require a box spring like other conventional mattresses do. This seems to be the new thing for mattresses and it's one less thing to move and one less thing to buy in my opinion. With these box springless mattresses, all you need is a platform frame and you're good to go. I bought a relatively inexpensive one and it works just great for this mattress. First off, the thing about this mattress is the shipping. It's a mattress however it comes shipped in a square box. Comes packaged like a giant sushi roll and you simply cut the plastic wrapping off and the mattress unravels itself; kinda cool actually. Moving a traditional full size mattress meant a couple people and possibly a hand truck. This packaging/shipping method was far more easier to work with than if it were a normal mattress/box spring. I believe this mattress is a medium however it's quite plush. The top layer of the mattress offers a good deal of comfort without the sinking feeling some other mattresses have. It's firm enough to provide adequate support yet is also comfortable and you get that cushy feeling whenever you sleep on it. For those wondering about edge support, it's not quite as firm as a normal mattress however there is some edge support on the bed. If you sit directly on the edge of this bed, you'll probably slide off. If you plant your rear end a little bit off the edge then it's fine. Only thing I noticed about this bed (and not a huge thing) is that certain parts of the bed produces a crinkly noise like the sound when someone balls up a piece of paper. Kinda of a wax paper like sound to it. It's noticeable for me since the part of the mattress that makes this noise is right where I lay my head. Not a big thing and perhaps with some additional expansion time, it'll go away. Overall, very nice mattress for the budget conscience. Offers good support and very comfy.View More Reviews
First I wanted to state that this mattress comes in a tall box because it is compressed into a roll and is covered in plastic. And it is heavy so I suggest that if you are an older female like me, that you get some help because I didn’t! And just for your information, I placed the mattress onto my purchased metal frame that I have been using for several weeks. When you are removing the plastic, be careful that you don’t cut the mattress. I was very careful but could see how easily it could happen. I received the Full size & it was rolled from head to foot so make certain you have it turned this way because mine began unfolding / expanding before I got all the plastic off. That is another reason to have help. From what I could see, it looks like the mattress is 1st covered in a plastic bag before being wrapped in several layers plastic to protect it. I can’t be positive because I cut the bag and the mattress began expanding. So I did a lot of heavy lifting, moving, and bending which didn’t help my lower back. At first I thought the mattress was too firm/hard even with the pillow top. But I was still looking forward to sleeping on the new mattress and felt this was a good time to ‘check it out’. The next morning my back was much better. But to be certain it was the mattress helping my back, I’ve slept on it several nights to make certain. My back isn’t perfect (which will take some adjustments) but my back feels much better in the mornings.
The Safavieh Harmony 10'' SPRING Mattress, White in a Full size is a really comfortable mattress. When it was delivered, I was shocked to see it rolled up in a box. It was vacuum sealed in plastic. I just opened the box and cut the plastic to open it and the mattress just came open easily. I like the pillow top on it, makes it comfortable. Took about two days for the mattress to lay completely flat. It forms to my body and I do not toss and turn as much as I use to. When someone else is in the bed, you barely feel them move. I am really surprised at how incredibly sofa and comfortable this mattress is. I am considering buying another one for my other bed and maybe for my son's camper. It will be easy for him to put it in there because of it coming rolled up vacuum sealed in a box. It is in a tall box and is on the heavy side. The full size weighs 65 pounds so you may need help carrying it. When you cut the plastic off, make sure to be careful as to not cut the mattress itself. Also, position it where you would like it to be so that you do not have to keep moving it. Having someone to help you is a very good idea. After sleeping on it for a week, I do not wake up with back pain as much as I use to. I definitely will be recommending this Safavieh Harmony Spring Mattress to my family and friends. This is my new go to mattress for my home and for mine and my son's camper. Love it.
I was surprised it came in a small enough box to fit in any car, so if you have kids going to college, this is a mattress you can transport easily while it's still boxed. Once you take it out it takes 2 days for it to flatten. It's pretty comfortable to my surprise, considering the price is not high. Mattresses are expensive, but this one is a deal including the free shipping. It doesn't need a box spring. I've looked at several mattresses in this price range and for a 10 inch this is a very good deal.
This product is pretty comfortable, although I did add a mattress pad/cover to it for protection purposes. The sheets I have are for deeper mattresses so they are a bit 'loose'. Loved how it came all wrapped up. Made it very easy to move in to my new place and set up!
We purchased the king size and have been sleeping on it for the past 3 months now. It's very comfortable and I have no complaints.
Just what I needed for a good nights rest!
Falling apart in 2 months
Customer service helped me choose a firm mattress. I am happy that I went with Kiss. I really have been having the best sleep when I'm on my the new mattress.
I received this Safavieh Serenity 11.5" spring mattress in the Walmart Spark Reviewer program in exchange for an honest review. My daughter who is almost three had been waking in the middle of night very often. She would fall right to sleep when she would get in my bed but as soon as I put her back in her toddler bed she was up again. I knew it was time for a new mattress for her and this was perfect. The mattress arrived in a rather small box, at first I thought they had my order wrong but after opening I realized the mattress came in two pieces and rolled up. It was wrapped so tight in plastic as soon as I ripped the plastic open the mattress unrolled. It has the top and bottom piece and the top actually zips onto the bottom to keep them together. Having it come in two pieces made it a breeze getting it up to my daughters bedroom. I recommend waiting to cut the plastic open until the mattress is in the room it will be used in. The top piece is a memory foam topper very soft but firm, I don't think we will have an issue with the top having indents of where my daughter sleeps anytime soon. I did sleep on the mattress a few nights to give an accurate review. It is really nice there is no squeaky or spring popping noise when I move. Many nights my daughter asks me to lay with her until she falls asleep and the moving off the bed would wake her. On this mattress someone can be jumping on one side while the person on the other side will stay still. My only concern so far with this mattress is the top part is slightly bigger than the bottom so it hangs over the edges. If you are on the edge of the bed it feels like you are on a slant and will fall off. Other than that it is a nice comfy mattress.
WOW! Mattress in a box! I didn't even know that was possible, especially with a spring mattress. Because it arrives in such a convenient size, it makes transporting it to its final room very easy---no more hassle with trying to maneuver corners, stairs, etc. That being said, it is pretty heavy, so be sure to have another person with you. "Assembly" was very simple. Inside the box are two large rolls--one is the mattress, the other is foam topper. Remove from box and lay it on your bed foundation/bedspring. Next, just begin tearing the plastic and slightly unroll it, then continue to remove the plastic. I would recommend just using your hands and not a knife to remove the plastic, so as to not damage your new bed! Be careful as you do this. This is where additional hands/partner is a must! As you unroll it, it will eventually spring open pretty fast, so have someone around to help release it in a more controlled manner. Next, unroll the mattress topper the same way. It attaches via a zipper. Don't worry though, the zipper is small and several inches from the edges, so there is no way it will become bothersome in the future. The mattress is almost fully expanded, but took another hour or so to fully expand to the dimensions of my full-size boxspring. The directions state to allow for a full 48-hrs for full height, but it CAN be slept on immediately once it is out of the box! :) I couldn't even wait till night to try it out. I took an amazing afternoon nap and felt so well-rested. Later that night, my wife and I slept like babies! Felt so refreshed the next day. With each coil being individually wrapped, minimal motion is transferred across the bed---so no more disturbing your partner when you need to get up! Surprisingly, the edges have decent amount of support on them while sitting or getting in/out of bed. I also did NOT notice any "fresh-out-of-the-box" odor, but I did wait a few hours before putting on the sheets...just in case. Highly recommend this mattress!!
OMG!! I have never seen a mattress come shipped like this! How do you get a full sized mattress to roll up so that it fit into such a small box? Because it did come packed like it did it made it much easier go get it into my room for set up. It was much harder to get the old one out. When we opened the box the bed itself was in two rolls one was the springs or bottom part of the bed and when you release the last bit of tape stand back as it will spring open pretty quickly. Although it looks way too small to be the full 11 inches it does expand pretty quickly. The second roll was the memory foam portion of the bed and unrolled easily though not a quickly as the spring part and it did not expand as much as I’d have liked. I was surprised that this bed is a firm as it is. Frankly with the memory foam top I was expecting more give. I do like how firm it is but would prefer a thicker memory foam top. I had hoped it would expand more than it did. I also do not like having to push it back on be bed all the time since it moves when I get up and I can get up a few times a night for various reasons. All in all though I have been sleeping for longer periods of time without waking up and it has helped some with my back & joint issues while sleeping and for me that is a huge difference. How I really appreciate having a new mattress.
I needed another mattress for a second bedroom in my house. I was surprised and happy by how easy this was. It was incredibly nice to not have to be waiting around all day for furniture delivery people. This mattress ships rolled up in a box and was waiting for me when I got home. The box is a little heavy for one person to move. Unrolling the mattress and topper was easy. It took about a day for the mattress to lay completely flat for me. I slept on it for two nights and the sleep has been great. It has a great combination of softness and firmness.
I have to admit I was very skeptical at first. I mean come on A bed in a box and it be any good? Well I was fooled. The first night was just getting use to another mattress. The second night, I slept better. As each night came I slept better than I had in a LONG time. For the first time since my back surgery I actually didn't feel like I was all twisted up and aching from head to toe. I am very impressed with this mattress.
This mattress was very comfortable for the price but if you want to higher-quality and softer, I suggest going with a non-pillow top as this pillow top zips onto the mattress. Any queen-size sheets that you try to put onto this mattress without a sheet hook underneath will slip off and it gets very annoying
After two weeks of sleeping on this mattress, we decided we could no longer use the memory foam that goes on top of the spring mattress. It is unfortunately too soft for us and gives us both lower back pain, even when we are healthy people and have no antecedents. The company doesn’t take returns...
Provides additional support which adds to my sleeping comfort.
Very happy with this mattress. Very comfortable. Arrived quickly and well packaged.
this bed hurt my back although it "feels" comfortable at first I have had major neck shoulder upper and lower back pain. It was also a few inches shorter than described which I wouldn't care about if it wasn't a back breaker. Good customer service though as I see this bed sales for double or more the price elsewhere and seems to have good reviews so just not for me.
Bought this for my son. He says he is sleeping deeper and it is a comfortable mattress. I recommend it.
Great bed! Very comfortable! Great price. Arrived sooner than expected.
Very comfortable! Very pleased with this product.
First of all, I think it's amazing how they are able to get these mattresses into such a small box for shipping. Once they are inflated they look and feel just like any other spring mattress. For me, this mattress was a little too hard. I have fibromyalgia and sleep on my side. I wake up to very painful hips. I put a memory foam topper on top of this mattress and that made it perfect for me. But because of my condition, I couldn't sleep directly on this mattress. I wouldn't consider this mattress to be plush, but I wouldn't consider it to be firm either. I have a firm mattress on another bed and it is very firm compared to this one. The mattress appears to be made well and it looks nice. I'd say it's somewhere around a between a plush and a medium firm mattress. It's a nice mattress for the price.
Love this mattress. I bought it for my guest room but if it were a queen I would use if for my own room. It's soft and seems to cradle for a good nights sleep. I was skeptical when I saw this mattress show up in a box. Surely there is not a full mattress in there, but there is. Once you let sit for while it fills out nicely with no strong smells. It is a good buy.
I have been using this mattress for about 20 days. I first want to say that comfort is a very subjective thing. What might be hard to me may be soft for you. I recommend reading as many reviews as you can find. This EXACT mattress is sold and reviewed on a another site ( Google the whole name of this mattress to find it ) This mattress is listed here on Amazon as a “Plush” level of comfort. I personally find this mattress to be rather firm. I was seeking a true Plush and I feel this mattress is too hard to be called “Plush” The other site that has this EXACT mattress listed describes it as a “Plush firm” I feel that is the more accurate description of this mattress. The pillow top is very thin and hardly filled. It seems to offer little to no cushioning. The mattress feels hard. This is a traditional Spring mattress but it has almost zero “bounce” I cannot sleep on it , after a few hours my shoulders and arms go numb. I am primarily a stomach and side sleeper. There is almost no “give” in this mattress. If your looking to sink in a little bit or want to feel soft comfort this is NOT the mattress for you. It currently sells for about $ 237.00 . I feel it looks like a $237.00 dollar mattress. It looks kind of cheap. There are no handles on the sides. The side material looks like nylon/polyester. The top coverings look like a cheap felt material. It's not a total ripoff but it is NOT a fancy mattress. I am unhappy with the comfort level. I even tried using a 3 inch egg crate topper to make it softer. Even with the topper it feels too hard to me. The only good thing about this mattress was the delivery. It arrives at your door and can be unboxed and readied for use by one person.
Twin beds, for my family, are primarily for guests and/or children. They don't get used that much and so the mattresses we had in place were pretty old and pretty uncomfortable, at least for my aging back. We found there to be two big advantages for this product. The first is its packaging. Given the rolled air-free packaging, we were easily able to throw the package in the car (you may need two people since it's still heavy) to bring to a separate residence. Moving a mattress without needing a pickup is a big advantage sometimes. But you can only do that once. Once the product is open, it is a normal twin mattress size, in this case somewhat thicker than the original mattress. You may, as a result, want to check the depth against your current mattress since older twin sheets might not fit properly (new ones are usually big enough to cover this depth mattress, from what I found). As for comfort, overall, this was far more comfortable than our older mattresses. I tried it for a night and woke up without any back pain that I sometimes get with mattresses that are too soft. I'm used to a tempur-pedic foam mattress; this mattress gave me a little more springiness but just as much support. My guests will be pleased, so I'm pleased as well.
This mattress arrived in a box about 4' x 1' x 1'. My first though was, there's a mattress in there? Yep, there is. Opening the box revealed a plastic bag with the air pumped out, and a mattress curled up inside. I would like to see how they do that! Open the bag carefully, and make sure you have plenty of room, because at some point the seal will be broken and the mattress will expand to full size. Instant mattress... just add air! The mattress is comfortable, but the foam layer is fairly thin. I'll probably get a padded mattress pad to put over it. Other than that, this is a good basic mattress.
I love this mattress. It is extremely comfortable. It comes shipped in a rectangular box and is all rolled up so it will need time to flatten. It took about a week to lay completely flat and feel proper. The memory foam conforms to your body and really makes for comfy sleep. It also is priced well where as mattresses sold in stores are more than double. I would not hesitate to buy this type of product online, again.
The mattress is good quality, but how much you like or dislike it will depend on personal taste. That being said, it is much too cushiony and soft for my taste but it doesn't matter since I will be using this in one of the guest bedrooms. It comes in a tubular package that you better be strong or have someone to help you.
Since this is a box spring and a mattress (extra thick topper) you want to be setup properly, and this is BIG; you need a bed frame with wood slots for example that are down in the frame or you could use a low profile box spring under this one if you like the mile high stack look. This is a Euro design so it is a low profile. With a 10" high frame it sits 20" off of the floor to the top of the mattress. This box spring is advanced in that it has individual springs providing comfort, and if you roll over, your bed mate will not be disturbed, but it does not come with a rigid base. Standard box springs come with boards in the bottom, this is pure springs. It has a material wrap like a regular box spring. So here is the deal, depending on how high the mattress is you can get a lower profile wood slat frame or a taller one. Here is an example of both... With a higher clearance: http://www.amazon.com/dp/B01508BYAG With a lower clearance: http://www.amazon.com/dp/B00WNF65Q8 Those are available with a headboard also. If you want that super tall bed look you could use a separate box spring for example in an 8" or low profile 5". As is the case with my other bedrooms memory foam mattresses they have a slightly firmer feel when new but even after one night the spots where you use it soften slightly. Here is a super big plus about this next generation memory foam is that it absolutely has no odor. My other mattress smelled to the high heavens when you first unfolded them. So between the smell and the need for them to expand to full height for 2 or 3 days, this is much better. This one achieving the ideal right out of the box is perfect. Now a closing note about feel. So what does that mean in terms of comfort? One man's comfort is another man’s less than ideal. Every memory foam mattress I have ever laid on when new gave me the impression that it was a little too firm, and this one is no exception. In every other case, as I mentioned they get softer very nicely after you sleep on them for a night or two, and only in those areas where you are sleeping on it. So if you are looking for that marshmallow softness right out of the box this is not it. I had a memory foam from Costco that was like that. The only problem is that you sink down in it so far, and yes it sinks like the others where you sleep on it, but in this case you are down in a valley unable to climb out. I had to swing my leg way over the hill to get to the outside, and that was painful to my joint where my leg met my hip. So although it appears like a powder puff it comes at a heavy price. It's like wearing a new pair of shoes. Things of quality get better with age.
Very Comfortable. Worth every Penny.
DON'T BUY THIS MATTRESS. ITS JUNK. SCROLL TO BOTTOM FOR THE FINAL 3 YEAR REVIEW ON THIS 5 YEAR WARRANTY PROTECTED MATTRESS. -After 3 days in-Mattress came in rolled up in a tall box for easy shipping. The box IS heavy so do try and get some help. Also you must open the box carefully, it'll almost explode out of the box so watch out. (that was a fun exciting part, im not gonna lie) The mattress took about 3 full days to completely Pop up and expand. Remember, they like vac seal these mattresses so give it a chance to expand. I didn't wait 3 days, in fact I slept on it the first day it arrived and slept so well. Lol -After 2 months, going on 3 and really I love this mattress. It's incredibly comfortable. Doesn't have any funny smells. It stays cool, doesn't trap heaT which is great because that's the only reason I didn't opt for an all temperpedic. -After 3 Years- Um.....I don't know where to start on this. After one year I rotated it. After year 2 I had to rotate it again. Can't flip it because its a pillowtop. I'm at year 3 and the bed is sinking on the sides I sleep on. I switched sleeping sides but this is happening all around and frankly, I should have to switch which side of the mattress I sleep on just to sleep on the sides with the only support left. Im waking up with sore shoulders and a sore back. I decided to buy a new mattress. So I came back to trusty Amazon then remembered out of the blue to check the warranty on the mattress. Ok great, says 5 years warranty and Im only 3 years in. I should be covered right? WRONG. AND THIS IS WHERE THE 1 STAR COMES IN. i would've updated my review to 3 stars from 5 since it didn't last until its warranty period. 1 star, because guess what? I contacted the manufacturer and now they're telling me that its Amazon's responsibility and are stating that Amazon is a 3rd party seller. However, the warranty is clearly a manufacturer warranty and this is a product sold directly by Safavieh through Amazon's platform. This was delivered from Safavieh warehouses, not Amazon. DON'T BUY THE MATTRESS. IT'S JUNK!
This is a very comfortable and convenient piece of bedding - memory foam on top for comfort, and a set of springs underneath for support. You don't need a box spring, just this mattress. We found it much more comfortable than our previous memory foam-on-a-wooden-platform setup. Of course your preferences may be different. Another advantage: the item is shipped in wrapped and deflated format, in an oblong square box rather than a mattress-shaped box. So it is easier to carry. Once you get it out of the box, the mattress decompresses itself. Lots of fun to watch, kind of like a magic time lapse sequence.. So: perhaps not the height of luxury, and definitely doesn't feature adjustable firmness much less separate controls for the two sides of the bed. BUT it is an excellent mattress and saves you the money you might spend on a box spring. The combination of foam topper and springs is hard to beat - though, again, you might prefer something softer. Or firmer. Highly recommended, and I would gladly have spent my own money on this.
Never had back issues till sleeping or rather trying to sleep on this mattress. Started sagging immediately. I am a small person. Should not be this uncomfortable. Broke down on edges immediately. Turned it ,tried everything. Do not buy this mattress. You will regret it.View More Reviews
This mattress started sagging only two weeks after purchase, both sides of the bed had deep indents in it causing both my husband and I back pain. I took it back to the furniture store where I purchased it from after 2 months, to be treated with the worst customer service ever. They inspected the mattress without taking off the plastic I wrapped in, stating they found nothing wrong with it. Poor quality, horrible comfort, and warranty. Save your money and keep looking.
I bought this bed only a couple of months ago and at first, it was a dream, but now it has a lot of sagging in the middle of it. If I only saw this review site before I bought. :(
Bought a couple of days ago. So far, pretty satisfied. Is it the best mattress? No. But, it's pretty decent. A little worried about the durability from these reivews.
Luckily was able to return this. I was really dissappointed with the material. From the get go, there was one area that poked into my back. It was a little strange and I thought that it may have been a defective product. But, after risking once, I won't be risking again.
I thought that I was going to be getting a real value out of this mattress, but uncfortunately, this is exactly what you would expect out of a cheap mattress. Something that leaves me in pain in the morning is exactly the opposite of what I wanted to purchase. I wish I could give 0 stars.
I got this bed in 2001 and am still happy with it. Every night I sleeping soundly and without any problems. I wish they made more exactly like this one!!
Great mattress, I bought one for my mom and she loves it.
The worst mattress I have ever slept on in my life. Within one month of sleeping on mattress, it's like laying in a fox hole. I regret not complaining immediately. I would give zero stars if I could.
Over 2 inches the mattress has sunk in less than 6 months. I am not a large person...rotated etc. Regret not taking it back within 120 days. Now..we are stuck. Jumped thru hoops for warranty...so we can get ANOTHER poor quality mattress.
Worst mattress I have ever owed! $1200 mistake
Terrible quality for the money. In less than one year we have craters where we lay and have done all the recommended turning of the mattress etc.
This is a wonderful company. They treat people very well with much respect. Would advise anyone to do business with them. They are honest and good-hard working people, who always keep the customer in mind.
The bed was bad after 18 months and back issues ensued at 36 months! Tried to get the warranty to cover the bed but they wanted me to pay $250 for them to complete the warranty.
We bought two sets of these, what looked like Big Lots mattresses. We were told they would be the same. When delivered they were two different types of mattresses. One was very cheap and after 3 nights it began to sink down a little. The next night it was worse. I have awaken with back problems each morning and in the middle of the night. Worse. CHEAP, set of what we told , was a wonderful set. $250 for warranty. Dear Lord, had we known. This true, negative comment will be shared all over the internet. LEAVE THESE CROOKS and their mattresses alone.
We purchased this mattress almost exactly 6 years ago from Nebraska Furniture Mart's mattress selection (in Kansas City 2012). The Southerland was presented to us as a Simmons equal, made by a proud USA company, and sold for less of a cost of most mattresses ($659.00). I've had a few years of restless sleep and segments of back pain, but I've been making other excuses for the problems (maybe gaining a few extra pounds, maybe stress, maybe needing to get some more exercise)...until now. I have had severe back pain while sleeping to the point it is constantly waking me up during the night and spasms upon waking. It's been months now and I finally gave in and have tried sleeping on my sofa and my child's twin mattress. Both have been better periods of sleep than in my own bed. The store I purchased the mattress told me today that in order for the company to uphold the warranty, and potentially replace the mattress, they would need to prove there is a 1.5" permanent depression in the mattress. In my case, the mattress has no depression when not laying/sitting on it. In my case, my mattress just doesn't seem to have the same strength of resistance to my weight when laying on it. I have a "Firm" mattress but when laying on the mattress I feel like I am in a long curved shape, putting a strain on my lumbar back curving the wrong way.
Started off great, by the end of the first year my husband was sleeping upstairs in the guest room. After the second year, I was sleeping in a hole. In order for them to even consider doing anything you have to jump through hoops and it doesn't show when it is just sitting on the floor. When you lay on it just hope you can manage to turn over or even get out of the bed. We have packed folded towels underneath trying to get some support but even that is breaking down. Haven't had a good nights sleep in a very long time. Any mattress you cannot turn will end up with a sunken place in it.
I bought an Englander Egel mattress that Southerland owns or makes. I've gotten such a run around from these all these people I don't know who is responsible. The mattress started falling apart after two years. I'm still trying to get warranty service for it put they keep handing me of to one person that handles the all the southeast US and he doesn't return phone calls or Emails. Do not buy from these people. If you have a problem they just keep passing you around hoping you give up! I'M NOT GIVING UP!
Mattress springs were poking through the padding within 2 years of purchase. The mattress failed and has a huge "nest" area that sinks about 4-6 inches deep and is about 12-18 inches across. I will never buy another southerland mattress. I bought this one to support a local company. NEVER AGAIN. The store I bought it from will not honor the warranty and say they no longer carry Southerland due to similar problems. I called and left numerous messages with Southerland's customer service - no one returns phone calls. I finally reached someone but when I sent the paperwork off to replace the mattress - NOTHING.
All I know is that ever since I bought my Southerland mattress at Bedzzz Express, I now know what it means to get a good nights sleep!
I purchased a mattress from a local store in 2014 that was a Southerland product. The mattress was great at first but became harder and stiffer after 2 years. The foam actually became less flexible. There is nothing in the warranty that covers this type of ware. Amerigel Discovery Gel - By Southerland Bedding, Queen, Medium Firm.
I purchased an Englander Egel mattress Dec 2012 and we loved it till it failed in Jan 2017 (less than 5 years). I filed a warranty claim and was sent another mattress by Southerland BUT it was a completely DIFFERENT mattress. Southerland has made no effort to resolve this issue. We are stuck with a HORRIBLE mattress that we will have to replace. I do not recommend this company.
After initial purchase 6 years ago the mattress was defective. For whatever reason Weekend only quit carrying their product. For a claim they quoted their fine print and could care less. The warranty price was like buying a whole new mattress. I would never waste my time or money with this group again.
It's a foam pillow top with springs underneath. For about one year, it was so comfortable. Then it sagged so bad, we got egg shaped pockets to sag into. I only weigh 110 lbs.
I bought this mattress from an auburn mattress dealer. It was a second one purchased. I felt like I got screwed all the way around. My back continually hurts and I have a mattress pad. I spent 3700 and hopefully I will buy another one from a more reputable dealer. The company should reimburse the customer and take the mattress back. Do not buy this mattress. Southerland was conveyed to be a great company and it’s not.
I thought I was crazy at first because the mattress is about a year old. How could it sag so soon? I am a small/skinny person and have an indent on the side of the bed I sleep in, I am trying to rotate it to have a fresh side. The problem is you can't sell a mattress to anyone else. I guess I'm stuck with it : (
bought Southerland Carly Plush mattress 6/19 it's not been a year and the mattress has a sag in the middle of it, and it's still not comfortable for me, unfortunately they are letting me replace it with the same brand name which I would have rather get a different Brand name like Serta or Sealy.. but $499.00 mattress is this what u get then I will have to go up in price for a better night sleep. I would not recommend buying this brand..
This bed is HORRIBLE. I purchased this bed for my then 6 year old daughter who weighed around 45 pounds. This bed lasted less than a year. It felt as if there was a hole in the middle of the mattress. I would have opted to return this mattress or voice my complaint, but the furniture store that I purchased it from had gone out of business. This bed reminds me of a taco. When you lay on the bed, it seems as though you are being folded. PLEASE DON'T PURCHASE, READ THE REVIEWS, MONEY IS TOO HARD TO COME BY! My daughter will opt to sleep on a pallet with blankets and covers on the floor or in the bed with me that sleep on her bed! This will be a POOR investment!
My 2020 Fairweather Mattress and Boxspring were delivered 9 days ago. I noticed the center of the mattress started sagging after 3 times trying to sleep on it. I went to Kings Furniture in Dayton, Oh on day 8 (yesterday), to complain, and inquire about an upgrade. I was told someone would call me today, and that I should've returned it within 2 days of purchase. I am financing this matters set for almost $900.00, and have spent half of my first week with it, sleeping on my sagging sofa. I'm super pissed, and I want out of this deal!
Lived in Nashville and figured I'd buy a local brand, big mistake. Spent the extra money on the "Ultimate Serene" Line . The only thing this "Ultimate" piece of junk has me saying is "Serenity Now". 3 years later I'm leaving the house to go sink another $5G on a new bed set up.
I've never owned a "Southerland Mattress" before, and this is the first time I have taken time to write a review. I purchased the mattress for my guest room, so that my elderly mother can sleep over when it's late. Since she initially didn't spend the night, I spent an evening "trying it out" to make sure it would be comfortable for her. I was very impressed with the gentle support, and comfort of the mattress (I fell asleep on it) After she tried it and commented "how well she slept" I decided to take some time to write a review! Thank you Southerland, for manufacturing such an awesome mattress!!
Do not buy a Sutherland mattress, it should have been recalled for faulty craftmenship! Don't buy from Johnson's Furniture in Newberg, they're crooks!