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Saatva has innovated over time with their mattresses. Their original Saatva Classic mattress is one of the best mattresses online for those looking for a traditional innerspring mattress feel. With an edge on quality, Saatva decided to invest in better coil technology to provide sleepers with a more comfy traditional mattress and pass even more savings to customers. Over the years, they have innovated further, with their Saatva Latex Hybrid, their competitive number bed, called Solaire, and a mattress for larger sleepers, called the Saatva HD.
Sleep Innovations is a fairly recent contender in the online and offline mattress space. They sell predominantly on Amazon, other online retailers, and through their offline partner network at stores like Target, Sears, and Kohl's. Overall, they offer a cost-effective solution but without many of the perks of some of the newer brands.
Based on our aggregated reviews and our scoring method, we recommend Saatva in this match up!
See Our Full Review of Saatva
Sleep Innovations: 7.8/10
Sleep Innovations: 7.5/10
Sleep Innovations: 8.5/10
No Back Pain:
Sleep Innovations: 6.5/10
Sleep Innovations: $339-$849
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Having great customer reviews is an important check mark for shoppers. These mattresses have better customer satisfaction ratings than most competitors, which should give you confidence in learning more about them. Keep reading on to learn about the specifics and how they will relate to your body!
Having quality support materials is essential to the comfort of a mattress and whether it enhances the natural curvature of the spine. Overall, these mattresses do a fine job supporting the body for their firmness. This means you can rest easy that it will help with keeping your back straight while you sleep.
Reviewers describe these mattresses as having good edge support. This means that the sides of the mattress will be comfortable for most folks and the mattress will prop you up rather than sinking down.
Bowling Ball & Density Tests
Dropping a bowling ball on your mattress is a helpful way of testing support. Overall, these mattresses do well at keeping consistency across the mattress without many complaints, which is great for those that want to feel secure in their purchase.
Having a mattress that lasts can mean a big financial savings for you. It's just another reason that sleepers should find a mattress that really lasts. However, any shopper reading the reviews knows there are brands that seemingly don't care about the same thing. Even in spite of that, there are still some great brands that build good products. These mattresses are given high marks when it comes to durability. These mattresses should do well for you unless you have a bigger build or use the mattress more than average.
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Some customers report feeling comfy, but others reported discomfort with their mattresses. Despite those that are cozy, this means that these mattresses have lower than average customer satisfaction. Read on for more specifics if you are interested in buying.
Having a supportive mattress is a make or break for stomach and back sleepers. Even side sleepers need gentle support to make sure their spines are aligned. For most, these mattresses are above average in terms of support. That said, some others didn't like the support so if you are heavier, make sure to read the reviews.
Most find these mattresses to provide good edge support. Over the long term, some had issues with dipping along the sides.
All of us wants a mattress that really lasts, but some brands focus more on shipping product than they do about quality. Luckily, these mattresses are above average when it comes to durability. Most folks will find that they are happy with their mattress after 5 to 7 years, but some folks that are heavier may find that there mattress doesn't last as long.
When I left a 35 year career as Creative Director for a major Advertising Agency my timing was perfect - the economy collapsed. I took a job with a major mattress chain creating campaigns to promote certain models.
During this period I visited a number of mattress manufacturers and was amazed that the same mattress meant to sell at a retail point of let's say $2,000 would by a simple change of the name and damask become a mattress set for an optimum price point of $800. This is why it's impossible for the consumer to comparison shop. If you find a mattress you like called "The Cloud" the store you're in is the only store that carries that mattress with that name.
Right down the street that very same mattress may be selling for as much as 50% more or less - the selling of mattresses is unfortunately a shady business and the consumer suffers from it.
I'll caveat the following by saying I am a research fanatic. It's in my blood and it drives most friends and family crazy - I am unrelenting and I go over board. That said when my better half and I realized that neither of us were getting a decent nights sleep, with the exception for our two Old English Bulldogs who could doze off on a bed of nails. I was handed my orders to find a mattress and the search began.
During a web search I found the Saatva site and book marked it along with the dozen others I had saved. When I finally read through the web site I was struck by two thing:.
1) The site is brimming with valuable information. There is virtually no what we call in advertising "fluff" or "weasel words" it's the best education about mattresses you'll find.
2) Claims by Saatva are backed up with facts. spec by spec, apples to apples. In fact there is a comparison chart between the Saatva mattress and other high end mattresses. As an example one comparison of the Saatva at $899 shows that the Saatva actually surpasses an equivalent Kings Down Mattress which has an MSRP of over three grand.
I drove them crazy with endless telephone calls and I'm surprised the company didn't take out a restraining order against me. What I found time and time again is that each person I spoke with knew the product inside and out. If I had questions about the coil system, the foam densities, the gauge of the springs they were answered. The few times there was a question that couldn't be answered ( because no normal person would ask these questions) but that's not me. I would be transferred to someone who could.
Never once was I pressured to buy. There is no "one time deal if you buy today" Pressure what so ever. Saatva means "Truth" and that's exactly what you get.
Now about the mattress!
We purchased the King Size Luxury Firm it was delivered with lightning speed and the plastic wrapping is beyond protective - it's closer to a Hazmat suit. When the mattress was placed in our bed frame - my spouse and I were both struck by how absolutely gorgeous it is. Quality touches abound. From the iron clad strong handles, to the intricate braiding on the sides. The deep tufted upholstered buttons make for an elegant and incredibly comfortable surface.
The Damask is pure 100% natural cotton both gorgeous in look and feel and the Damask ensures the mattress breathes. As far as support and comfort the Saatva mattress is brilliant. We haven't slept this well, this deeply and woken feeling this good in years, and that's a fact.
If you're still reading this novel and aren't comatose by this time, I applaud you. I promise to wrap this up in a minimum of 300 more pages.
The common thread between everyone at Saatva is passion.
Saatva promises silver but delivers gold and few mattress sellers, if any can make that claim. There is no single piece of furniture in the world that has such a profound effect on our health and well being. Our Saatva is the best investment we have made in years - and it's Bulldog Approved!
We've had our king size Saatva Luxury Firm for about 4 months now. We wanted a memory foam mattress because they're so comfortable to sleep on, but hubby is a big tall husky Texan and he sleeps really REALLY hot (as in no covers, not even a sheet, even when I would have a small heating blanket turned on). We tried 3 different memory foam mattresses and without fail, within the first year there would be a big uncomfortable depression on his side.Once we even flipped the mattress upside down (memory foam on the bottom), but it made no difference. So we finally decided to try something completely different. Reviews for the Saatva were outstanding (both the mattress as well as their customer service) so we took the plunge and ordered our latest new mattress. (we've been married about 13 years, and this will be our FIFTH mattress... maybe even sixth??).
I actually fought liking this mattress (cause I love sleeping on memory foam). But I have to say... this is without a doubt one of the most comfortable mattresses I have EVER slept on. You do feel your partner moving... but who cares when a mattress sleeps this nice. I'm crossing my fingers that at the end of our first year there isn't a depression on hubby's side... but so far so good. I love love LOVE this mattress! It feels different from any other mattress I've ever slept on. I can't even really tell you what that difference is, but it's awesome. We BOTH love this mattress.
Also, Saatva customer service is awesome... and their delivery service was amazing. This is not a shrink-wrapped mattress... it's the real deal. Our bedroom is upstairs. The guys went up the stairs, hauled out our old mattress, then back upstairs to set up the Saatva.
Oh, one more thing I love about this mattress. The memory foam mattresses were so heavy I had to struggle every time I made the bed. This mattress I can actually put sheets on without using any swear words... and without needing a chiropractor afterwards. What's not to love??
well it's not quite what I expected. It's nicely made.. It looks good but wow is it a FIRM mattress. I tried sleeping on it for four nights. Every night I found that I was waking up about every 2 hours. It became literally torturous to attempt to sleep on. Posting this will of course prompt both an online response and likely a phone call from Saatva customer service since their business is so singularly dependent on online reviews. that's what sold me.. "the best reviewed mattress on Google" with 7,000 reviews. But I found I had to put a memory foam pad on top of it to make it comfortable. It reminds me a little of a hotel mattress.. if that hotel is a Motel 6. They have to have super firm mattresses because they last a longer time. The Saatva Luxury Firm is not "uncomfortable" if you think of it compared to a hard surface. It's just not the ideal sleeping environment. Also.. the motion transfer.. I have to say it's pretty terrible. We used to have a "Do Not Disturb" mattress which had pretty good characteristics regarding not disturbing your sleeping partner. The Saatva is much more like a box of jello. Sorry but that's true. Again. .it's nicely made.. looks good... but is not terribly good at providing a good night's sleep. Wish I could be more positive.
Purchased a Saatva luxury mattress back in April of 2015. Not even 3 months later body impressions and sagging developed. Despite rotating mattress as instructed, impressions became worse(solid bed spring underneath). I'm not a heavy person (I weigh about 175, 6ft) and my s.o. weighs less than 100 pounds). Because of this condition, my back has developed excruciating pain. In fact, I thought it couldn't be my mattress because of all the positive reviews (and $1000 price tag). I continued to sleep in it until November when I could afford another mattress (cheap no name) and now my back is back to normal. I'm a busy person, I don't have time to get on the phone and complain but fast forward January 2016, I contact Saatva. I explain my issues to the service representative and I received a very generic response: refund $400 and I keep the admittedly faulty mattress or pay $212 and get a new one. What good is a mattress if I can't sleep in it?! If I pay $212 I'll be out $1200 and no promise if the next mattress will do the same thing. The representative could give me confidence. Judging by the representative's response, this appears to be a common complaint. Yes I read the overwhelmingly positive reviews and saw lengthy no obligation trial for 75 days but how can I be the only one who has a problem? I've lodged a complaint with the BBB and will try to spread the word! Luxury firm mattress by Saatva is very poor quality, DO NOT BUY!
One usually rates a service on a scale of 1 to 10. We rate Saatva at least a 12. Due to my wife's unusual orthopedic complications we had to return
the mattress we had ordered. (Let me point out that for me the mattress was perfect). The staff at Saatva was most understanding, brought no pressure on us, and refunded our money instantly, even before the mattress was picked up. We never heard of anything like this before. We offered
to share the return freight costs but the Company would not hear of it. They only asked if we would consider keeping the box spring foundation. We
eagerly offered to buy the foundations but the Company insisted nay, thanked us for just keeping it. If you need a mattress and want to deal with an
honest company we heartily recommend Saatva to you.
We have purchased the Saatva mattress and love it. However, the delivery company was horrible! Saatva personnel finally resolved the issue with the delivery company and Saatva was helpful all the way. I would recommend the mattress, but have them stay on top of the delivery company for you.
Compared to the firm mattress I was sleeping on (to help a bad back), this mattress is heaven. I bought the Luxery Firm Saatva mattress about a month ago and my aging legs are grateful I did. My old mattress was in great shape but it was just the wrong firmness for me. I had tight leg muscles from the pressure points I endured even with a latex topper. Now my legs feel twenty years younger and I am sleeping a deep sound sleep. I am much more alert during the day. My dog sleeps on the mattress while I am at work when he never did before. (His rumpled dog blanket on the bed is the evidence).
I am only giving this mattress four stars for the following reasons: (1) When I do sleep in (up to 10 hours), my back aches a bit. (2) The description of the mattress says the height is 14". As shown in the photo, the entire mattress is a full 16" in height. I guess they don't count the pillow top portion of the product in the specs. I am disappointed to get something other than what I expected. I would have ordered the 11" mattress instead. You will have to buy deep sheets to fit.
My complaints and praise have nothing to do with this brand of mattress, only my personal experience, so let me add that the quality is excellent - even better for the price. The service of Saatva and the delivery company was outstanding.
Good customer service but either unintentionally misleading stated firmness or possible inconsistencies with production. Wanted fairly firm mattress and I though Firm that's 8/10 on the scale of firmness with 10 being a tabletop should be plent . It wasn't. I suspected that by mistake I got luxury firm but after a phone call it was confirmed that I did get the firm one after all. It wasn't bad but unless you're laying level on it, it's mostly useless. Sitting on it you sink in, on your stomach reading your elbows will bury deep in the mattress. Returned it and got Tuft and Needle (supposedly 7/10 firm) for $550 less and it is firmer, yet super comfy and plush!
Highly recommend. Purchased from Saatva in May. Absolutely the best mattress I have ever had! Previously had the select comfort bed (setting level 35.) Did not buy select comfort again because the foam broke down over 10 years and the area to sleep in is greatly reduced by the foam boarders around mattress including down the middle. First ordered the luxury firm based on sleep style recommendation of back and side sleeper. Found it to be too firm after one night so we changed it to the plush soft. Customer service was wonderful in helping us switch our order. The delivery and set up went smoothly. This bed is soooooo comfortable. We sleep great and wake feeling rested. Absolutely love it!
UPDATING review for Saatva Luxury Firm purchased almost a year ago...When we initially got bed we enjoyed it very much. Now, almost a year later, we are both finding we have more aches than not in our backs/hips. We did put a 2inch foam mattress pad on to help add some cushion, but....... At this point next week we are going to put the boxes and top mattress in mattress bags and store, in outside room til we can sell it an maybe get 1/4 of the price back. Switching to a foam mattress or sleep number. There is sinking starting on each side, even though every 3 months we rotate the top mattress.
I am going to give this three stars to average out the one star I give it for comfortable. My wife hated it and the coils dug into my side and put my arm to sleep. We bought the plush. It was not a particularly good mattress compared to those you'd find in Sears or Macy's. Price was good and it does not sleep hot like Tempurpedic. This may not be so for other buyers, but it made us unhappy, especially in light of the many positive reviews.
With that said, the marketing and customer service is excellent. They want and heavily solicit good reviews. As a result, they go above and beyond if you are not satisfied. This shows integrity and savvy marketing--you are less likely to get the really negative reviews and boost your positive ones. So--they are skewing the playing field, but in a reasonable way and one consistent with wanting to please consumers.
We were interested in replacing our tired old mattress after 12 years - when new, it had felt like we were floating on a cloud. I was inclined toward a soft plush Saatva but the sales rep suggested that, based on my description, we might prefer the medium luxury firm. We received it a month ago. On the positive side, it sleeps cool, which is nice. On the negative side, this is nothing like floating on a cloud. It's more like lying on a board. When I sleep on my side, the side I'm lying on gets numb and aches. My lower back hurts every morning. My arms tingle. It's miserable. I called after 3 days and the rep strongly suggested that we keep the bed for a month - let the foams relax and we'll get that experience we wanted. Well, it's been a month today. I phoned today and they are trading it out for a soft plush for $99. But I think they should have offered to do it for free, since I originally wanted a soft plush but after the conversation with the original rep a month ago they convinced me that the medium was right for me. Now I'm worried about the soft plush but we're willing to give it a try.
I also have to say that I wasn't thrilled with customer service today. First, on online chat, I corresponded with Ariel. She had to send me to the phone line to make the exchange. On the phone I spoke with Ashley. I complained about my level of discomfort, and she went to great lengths to assure me the problem was with my personal preference and not a fault in the mattress. I explained that I had originally expressed interest in a softer mattress, but she said again that she wanted to be sure I was aware that mattress comfort is subjective and that nothing could have ensured our comfort, and that as a courtesy, that the company will exchange the mattress now for only $99 redelivery. No, Ashley, it's not a courtesy; it's part of your sales policy and part of why I bought Saatva. I knew after 3 days that I was miserable and you guys asked me to keep the bed for a month, which I have. Please now don't start trying to convince me that the bed is fine and it's not your fault. Just agree to exchange the bed and tell me you'll be there for me if I need you after I try my new bed too. One last thing - I'm not a complainer, ordinarily. (So if I seem cranky now, I'm sorry but maybe it's because I haven't had a decent night's sleep in a month!)
I suffer from an acute, chronic back condition as the result of three surgeries. I find it extremely difficult to locate a place for myself that doesn't cause pain. Our very expensive, but worth the money, Shiffman mattress did the job until it hit the 12 year mark. My wife and I began investigating our options and for a fraction of the cost, decided on our Saatva King! My wife, who I swear was born in Missouri, the show me State, is skeptical of anything new or different, and complained about everything at first! After one night's sleep she was convinced and in love, just like me, the very first night! No pain! Just a floating feeling, best described as Nirvana! Now, we both can't wait to get into our our Saatva mattress as soon as possible, for the best night's sleep, night after night!
When we contacted Saatva for information, we spoke to Ed Brians. Ed was so helpful with his recommendations. We were most impressed by the lengthy time he took to ask about how we were sleeping, what if any problems we were experiencing with our current bed, and what we were expecting of a new bed. He listened carefully and by the time we finished our conversation, there was no doubt that Saatva would soon be in our home. Our original Saatva was delivered years ago; our newest one, a few months ago. The delivery men were courteous, efficient, and very complimentary about Saatva and how happy other customers were when they delivered to them. They presented a very positive impression of Saatva. We anticipated the first night in the bed would not go so well as we might need to get use to sleeping on a new bed, boy-Oh-boy were we wrong! My wife Terri slept all night waking up refreshed and pain free. She couldn't believe how comfortable our new Saatva was and that she didn't feel me tossing or turning at all. She slept an unbelievable ten hours, which was unheard of before our new bed! Where I normally only sleep about four hours (tortuously), I slept in a deep, peaceful, single position for seven hours; something I haven't experienced for many years. I woke up without any of the usual pains, invigorated, and ready to face the day. A peaceful, healthy, and happy nights sleep. Unreal! We are so happy with our new Saatva. The handwriting is getting bolder on the wall. Amazon is the largest retailer in the world with no stores. Saatva has no stores. Amazon is a game changer for shopping in in our world. Saatva is a game changer for shopping luxury mattresses in our world. Ed Brians is a game changer for his remarkable style of talk and warmth in our world. I'm calmer, I smoke so much less and I sleep so much more and I know it's my Saatva! Thank you.
I don't even think about my mattress or my lower back pain anymore. I had a top of the line memory foam mattress that was comfortable when I first got in bed. However I am a stomach sleeper, and I would wake up unable to move, because of low back pain. I LOVE this mattress. It took me months to decide. But when I considered cost, and organic materials I would be laying on Saatva was the best. And it's comfortable! No back pain, no poisonous chemicals. It was delivered with 10 days of my order. Made in the USA. I would recommend this bed to anyone.
Wow what an amazing concept! Skip all that time-wasting, energy-draining, super annoying mattress shopping. No need to worry about returns or refunds if it doesn't work out. There's nothing to lose but so much to gain! So we took the risk - because there was no risk! Just determine what level of firmness you prefer and that's all you need to do.
I wasn't even a tiny bit skeptical because the reviews are great and I'm so very happy to say everything was and is perfect. Ordered luxury firm king sized on line. (Paid about $400 more total than out last mattress which was a queen. Prices are very reasonable given the high quality). Received timely, courteous follow up call and emails. Received calls from delivery company regarding dates and confirmation of time window. On time, no issue delivery. Very nice delivery guys who were shocked to receive a tip. (Tip your delivery people y'all - that's hard work!)
No smells, no nothing. Just gorgeous firm unbelievably comfortable mattress. We seem to toss and turn much, much less in this bed. If one of us does turn over or get up, lo and behold, the other doesn't feel the movement and isn't woken up! Amazing.
We sleep great, no aching back, no morning stiffness. It's hard to get up because the bed is simply so comfortable. I love that it's firm but cushioned,
I've told everyone about our experience. There's no reason at all not to give it a try. You'll save yourself the grief of shopping for mattresses. You'll gain an amazing high quality mattress and fantastic sleep. Highly highly recommend and so very happy I stumbled across this company
I have been sleeping on my Saatva Luxury Firm for about a year and I have never slept better! I used to think I had insomnia because I could never fall right to sleep but now I do. I can't speak for helping sore backs or anything since I don't have any back issues but if you are looking for a well made comfortable mattress, this one is great! And for how nice it is you couldn't beat the price. It didn't take me any time to adjust to it and it's made of really nice and green materials!
We own a Royal Aireloom mattress set and and a Dux mattress set and have been very satisfied with both of them. However, the time came to purchase a new one for our master bedroom and shift the Aireloom to one guest room. After shopping in mattress specialty shops and in department stores, we were confounded by the prices as well as the fact that the same mattress would have a different name in a different store. When thinking about spending over $5000 for a quality product and then having the sales people do their whole sales pitch with a 'but we can do this and that', we were about to give up the whole idea. Then a few months ago, we found Saatva Mattress online and began to do our research. We read all the reviews and then reread them. We thought very carefully for weeks about buying a mattress online. There were several factors that weighed heavily in our decision. First, the price was easily $1000 under the lowest sales price for a mattress in a store (not an Aireloom or Dux, those were $3-4000 less). Second, the representative called us immediately and was knowledgable and courteous in answering our questions about comparing their mattress with our Aireloom and Dux. Third, the fact that in a store, you lie on a mattress for what - 8 -10 minutes max - and make a choice based on that. And last, but hardly least, was the return policy. We thought it couldn't get better than all of the above. And then it did - we got a Veterans' discount! And when the delivery people arrived, they got everything in place without so much as a scratch on the stair walls! We have only slept on it for two nights now, but can state categorically that this Saatva mattress is perfect! My husband is 6' 4'' and when he moved, I hardly noticed. The support, for a back and side sleeper is just right. We look forward to years of sleeping luxury and will undoubtedly purchase a Saatva again. Many thanks!
We have had our bed for three years and it is still amazing. We have had no sags, divots, or creasing either.we could not be happier with this choice. We has bought another Ed 2 years prior and we hated it it within 3 months (from another company)
Do not trust all the raving reviews on their website. I left a negative review and it was deleted or never published. I ordered the plush soft mattress a year ago and really regret this purchase. If you want a soft, cloudlike mattress this is not the best choice. It is way to firm and uncomfortable for my liking.
5 stars for this mattress. after 10 to 20 minutes of what I think will be reading time before bed, the comfort of my new SAATVA mattress settles me in to sleep before I can get into the book. I love my SAATVA California King size mattress. Yeah for SAATVA. Organic cotton and USA made YEAH!!!
We purchased our King-sized Saatva following my total knee replacement 1.5 years ago; we felt with the replacement/refund policy it was a good deal. We ordered the higher box spring, which made our bed like one from 'Princess and the Pea' and difficult to climb into. I called and explained the problem, it was dealt with in a short period of time. The original order was delivered in less time than promised, the delivery service people were wonderful; the mattress is very comfortable. Friends thought we were crazy for ordering mattress and box spring on-line, but it has been the best set we've owned in 44 years of marriage and we have had some high quality sets.
We've only had one night on the mattress so far so this review is about the ordering and delivery process for now. I think I lucked out in terms of the turnaround. First impressions were great. We ordered the 11.5'' king sized plush soft mattress since I like a mattress with some 'hug' since I'm primarily a side sleeper.
We tried the Tuft & Needle king mattress but decided it was much too firm, even with a memory foam mattress topper. After the T&N mattress didn't work out, we went to Sleepy's and seriously considered a $3,600.00+ Kingsdown mattress. We couldn't pull the trigger even if the $750 T&N king mattress didn't work so after reading tons of reviews, decided to give the Saatva at try, especially since we figured out we actually prefer coil mattress over foam ones.
I ordered the mattress on the night of 10/13/15, received a call the morning of 10/15/15 from a Saatva Team Leader confirming my order including specifications and making sure I measured the frame I was using, and received a confirmation email from the Saatva rep shortly after. The rep was friendly and made sure I knew she was there to help if I thought of any additional questions. She told me I would be contacted shortly after to coordinate the delivery.
Sure enough I received a call maybe half an hour later from another rep from the delivery company on behalf of Saatva. She asked if the following Wednesday but I asked if there was any chance we could get it delivered on a weekend and she put me on hold for a minute or so. I think I lucked out because they put me in for the Saturday just two days later, 10/17/15. She explained that they delivered anytime between 8 AM to 9 PM but that I'd receive another call the day before the delivery with a time window.
I received 4-5 calls the next day confirming delivery. It was a bit much. I missed one automated one and called back to receive the info. I then got another from an actual person and I confirmed everything with her. There was then another one with an automated message and I confirmed receipt of the call... and then missed two additional calls, presumably about the delivery again.
The time slot was 4 hours but I did receive a courtesy call 20 minutes before they arrived which was well within the time window. The delivery took maybe 7 minutes at the most. They brought the mattress upstairs for us, laid it on the frame, and took the plastic wrap with them.
Will update the review once we have more nights on the mattress.
UPDATE: Still happy with the mattress! Only complaint is that I sometimes feel my fiance turn, but this could also be partially attributed to our bed frame (we do not use a box spring). I am not experiencing any back or neck pain and am still very much enjoying the 'hug' of the mattress that the plush comes with.
2 nights, and zero sleep. So for me the luxury mattress hasn't been luxury at all. Will give it 2-3 weeks and return if feeling the same way. I had a memory foam mattress and slept well on it, but wasn't good for adult activity. Switched up after hearing all the good reviews. Love the customer service, but not enjoying my sleep. I'll post back in a few weeks. Feel like Al Pacino in that movie Insomnia.
This is by far the most luxurious, comfortable mattress we have ever had. Not only do we both get a great night's sleep, but my long-term back pain is gone. Saatva went above and beyond with customer service, as well. I ordered the 14.5'' king mattress. When it was delivered, I just felt it was too high for me. Even though it was entirely my mistake, Saatva replaced it with the 11.5'' mattress for only a $79 delivery fee. I couldn't believe it, but they just wanted me to be happy. And I am!!! I will be a Saatva customer for life. Highly recommend!
We really love this mattress and my husband and I are both sleeping very well. I was afraid to order a mattress on line but Saatva gives you a 75 day trial and I felt that if we didn't like it we could return it without any problems. We also bought a new comforter set and our bed looks beautiful. I would highly recommend this mattress.o We have always bought Beauty Rest but this mattress is by far the best.
I was told about this mattress by my industrious and frugal niece who had been thoroughly researching mattresses on line. She purchased a Saatva and said she had been 'sleeping like a rock' ever since it arrived. What also appealed to her was that it is a totally organic product. After a little research of my own, I decided to follow her lead and purchased my own Saatva. The first night I was slightly alarmed because it was firmer than I had expected and was used to. But after that initial night I became very enamored of this lovely product. I have been sleeping on it for a month now and feel so much more well rested! Additionally, some of my aches and pains seem to have diminished. I suffer from lots of arthritis and believe the wonderful support this mattress provides has helped enormously! I adjusted to the new level of firmness very quickly and now would not go back. I highly recommend Saatva's flagship Luxury Firm mattress. You avoid all the confusing rhetoric of the sales people at the mattress stores as well (and sometimes bait and switch tactics). If you are in the market for a new mattress, you can't go wrong here....
I am 70 and have slept on airbeds, futons, waterbeds, memory foam, springs, and the ground. I needed a new bed as I was going to have spinal fusion surgery so after doing some looking around, I chose the Saatva. From the time the guys carried it in and set it up I was all over it. The best bed I have ever owned or slept in. I am so glad I bought it. A friend from Virginia Beach bought one recently as well. She loves it. Go get one.
Mattress is high quality at an affordable price, replaced a 'number bed' with this luxury firm, it is firm, yet cushiony, customer service is over the top in good service and their desire to make each customer happy. I especially liked that there is no 'off gassing' at all.......I worried about making an online purchase, but am so glad I did....take the leap, you won't be disappointed!!!
We have the luxury King since Thanksgiving of last year. It's a wonderful mattress. We don't have any aches or pains getting out of it in the morning and just jump off like school children , refreshed and ready for the day. We are both in our 50- ies. I had back surgery due to severe sciatica and bulging disk 5 years ago. Our old mattress actually gave me more flare ups and it was a Tempurpedic , recommended by my Surgeoun. When we made the decision to try out Saatva it was a very scary decision not to be able to see it first or even experience the feel. But with the 30-60!daybtriwl and return policy we went for it.
We are so very glad we did. The best, most restful sleep with no interruption, just an extremely comfort sale and cozy bed. I used to read on the couch , but ever since we got this mattress , I just hop on it and that's my 'me' time. Better than a massage. No need for stretching excersizes just husband, kittens and me in peaceful rejuvenating relaxation.
There is a small indentation where we both sleep but somehow it just caresses the body all in the right places. We have turned it around once so far but it's really not necessary. There was never any chemical scent to it , just beautifully crafted , no need to use cushiony mattress cover , it's just the perfect bed. I hope to have it for a very long time.Note to the manufacturers! Please , don't change anything in the upcoming years.
You make up your mind reading the reviews and asking questions. Customer service is there to answer your questions and to help you get the mattress that fits your needs. No pressure sales talks great bunch of people to work with and never once did they try to sale me a mattress. We have had our mattress for about 3 weeks and from the first night I slept better than I had in a very long time. My wife was not that fortunate it has taken her a little longer to get use to the firm mattress. She is starting to sleep better and longer now that she is getting use to the bed. I even catch her going in there and catching her a nap on her days off. I will say this we came off of a $3000 memory foam bed with a lifetime warranty and bought the Saatva Luxery Firm and wished we had done it a long time ago! I haven't had it long enough to answer any durability questions but you can bet I will be as quick to let people know about how long it last as I was about how good it sleeps.
We bought our mattress about a year ago. We were reluctant to buy it sight unseen but with their guarantee we decided to go for it. It is by far the best mattress we have ever had. I always had hip pain and was continuously having to adjust my sleeping position to get any relief. With our Saatva mattress I no longer have the pain and sleep through the night. You will not find a better mattress for the money.
Owned a king size mattress and it sags terribly over 1.5 years. Yes, they replaced it once, but it happened again and no I'm not going to pay 25% of the purchase price to get another one and have the same problem. GO ELSEWHERE and shop.
We bought our King Plush Soft mattress 2 years ago and I honestly can't imagine a better mattress. That is until I started reading reviews and realized there are actually people out there that didn't like the Saatva experience and that there is no one mattress that is best for everyone. So I'll just give as much info about us and if you think you're situation is similar, then you should probably heed my advice. My wife and I are both 5'-8", I'm 160lb and she's a lot less than that ;-). We bought this mattress in our late 30's. We have 4 kids (hence the need to leap from a queen to a king). We both like our mattress soft, but Saatva really hypes their Luxury Firm, and they have a generous trial period. So we bought the Luxury Firm, feeling that the risk was low. I'll say that right off the bat we could tell that Saatva is a company that focuses on customer service first, and selling mattresses second. That being said, when our mattress arrived, we were very impressed with the quality of craftsmanship that was visible and tangible. We couldn't wait to have our first night's sleep. But it was just ok. We thought maybe the mattress needed to break in to soften up a bit, but after 2 weeks we dreaded going to bed. The Luxury Firm was very firm, even with the pillow top. After 3 weeks we had terrible back and hip pain. We hate to make a fuss, but we just weren't sleeping. We were faced with the dilemma of returning the mattress and starting the search over again, knowing we would be spending more than the $1000 we spent on this mattress, or paying the $100 shipping to return this mattress and try the Plush Soft (and possibly hating that one too). We opted for the latter, reasoning that the $100 was a safe risk. I have never made a wiser decision in my life. The Plush Soft is AMAZING! Back pain is gone. It's been 2 years and we LOVE this mattress. One of the things I always test on a bed is how stable the edge is. If I feel like I'm going to fall out of bed while laying right on the edge, then I figure the actual size of the bed is the next size down. This is full width king all the way to the fully supported edge. I don't ever notice movement from my wife and I never feel heat building up from the mattress. I can't believe this mattress was only $1100 ($1000 for the first and $100 for the second). It feels better than the $3000+ mattresses I try in the stores. Usually people have their best nights rest in fancy hotel room beds. Now I have that feeling every night in my own home. So while I would recommend this mattress to everyone, I get that everyone is different. But I will say this. . . If you don't try Saatva you are making a mistake. It's risk free. If you don't like it, send it back within the trial period. It won't cost you anything, unless you ask them to make you a different bed, then it's only $100. What do you have to lose?
I think everyone should get one of these, they arrive in a tall but moderate size box, After unboxing you cut the plastic cover and it starts to expand to its normal size, I find it VERY comfortable and it keeps me from getting too hot at night. I am sleeping better than at anytime in my 67 years!!!!View More Reviews
This is the best mattress I have ever slept on. I know some people give it a bad rating saying it is too firm, but it really is only about personal preference. I have slept on hard beds and this is not one of them. Yes it is firm, you don't feel like you are sleeping on a soft pillow top but I don't think that is best for your back anyway. I had back surgery last year and this mattress addresses issues that no other mattress has, regarding the many issues my back requires. It take a night or two to get used to the difference but once you stick with it, you will be happy you transitioned.
As of today, this mattress is a huge improvement over our last one. It is quite tall and doesn't need a box spring (we have it on a wood platform). The mattress is firm, but given a few minutes, you sink into it a bit, which really makes it quite comfortable to sleep on at night. It doesn't keep cool quite to the extent as I was hoping. It's pretty humid here in the warm Florida Panhandle, but I wasn't expecting miracles. Good value overall for the price tag.
I have owned this mattress for over 1 year and love it. I bought this as a toddler bed when we were transitioning my son from the crib to a bed. This bed is tall enough that you don't need a frame for it. For the time being, we have the mattress on the floor with no frame and don't have to worry if my son falls off the bed. The bed is comfortable for him and adults. I often find myself sleeping in this bed as my son sometimes needs dad with him to go back to sleep. I love this bed and its just as good as my very expensive beauty rest mattress.
Pretty firm. I loved it, my wife hated it. If your looking for a mattress that's super soft like a plush DO NOT buy this. For a firm mattress this thing is incredible.
This mattress may very well be the firmest mattress that I have ever had the displeasure of sleeping on. If you want a firm mattress it would be a great buy. If you are looking for plush you should go ahead and purchase a mattress topper as well.
This is our first memory foam mattress purchase. For the last 13 years we have been sleeping on a pillow top mattress, but that old mattress was getting pretty lumpy and old and I couldn't find the exact same brand to replace it. So we started mattress shopping..... ugh how I hate mattress shopping! After a couple of weeks of research, we settled on this particular mattress (in king size). Delivery was prompt and setup was painless. Open the box, follow the directions to carefully cut away the protective compression packaging and enjoy as your mattress takes shape in front of your eyes. We opened ours in the morning and slept on the mattress that night. It was a different experience at first and frankly couldn't decide whether we had made a good decision or bad. This mattress is really firm, especially if you put the Dreamaway Mattress Protector on it. We have used the mattress for a few months now and I think I'm finally getting used to it. I'm not an especially great sleeper any way, so it is hard for me to claim that I'm sleeping any better or any worse than before. Thankfully the lumps are gone :) and I can move around the bed at night without disturbing the Mrs. We had a really nice bed set, so I saved the box spring and frame and put the new memory foam mattress on top of that. Considering the price paid, ease of setup and pain free ordering / delivery process from Amazon I wouldn't say that I'm unhappy with the purchase. But for me it wasn't the paradigm shifting sleep experience that I was hoping for. One thing I want to stress is that this mattress is very firm, so if you're looking for a softer experience you should consider something else. We haven't slept on it in the summer yet, but so far the mattress temperature is comfortable. As for reports of chemical odors on memory foam mattresses....... this one was minor and gone before we went to sleep on it the first night.
This is an awesome bed! It takes a little getting used to, but once you are, it's great! Definitely recommend two people to unpackage and place the bed, though I did manage by myself, it wasn't the most comfortable experience. My previous foam bed had a lot of off-gassing. With this bed, unless you put your nose right in it, you really can't smell anything.
This is a really good quality mattress. After a year of use there is no dip or sag. Also the corners do not "bend" when you sit on them. I deducted a star because, at first the mattress was just too firm
for us. We were wondering if we had to return this.Luckily we tried a 2" topper from costco ($99) and that did the trick. Now we have a firm base with a plush top. Best of both worlds !
Love the mattress, quality product. I previously slept on a cheap mattress with a nice 4" memory foam pad that was fairly soft, so this is a little firm for me although i'm sleeping well on it. Why I gave it 4 stars is that the listing says medium/soft feel but its no where near soft. Its more medium/firm. I'm going to purchase the extra plush bamboo mattress pad just to soften up a bit because a slightly firm mattress is probably better for me anyway.
I read a lot of reviews before ordering this and I was very concerned about the potential odor from the foam. Thankfully even when I first cut open the bag it comes in there was no odor at all... literally no odor (even with face pressed against the foam). So I guess that pretty much takes care of that.
As for any crease from shipping, it seemed to disappear in about 15 minutes. I did follow the instructions and I even went above and beyond by leaving it sit for 2 days before I slept on it. I don't see or feel any creases or any indication that it was shipped folded.
As for the firmness, it is a bit firm and softens up as you lay on it. It took a week to get used to it but I am very pleased with it now.
I am so happy I didn't waste $3,000 - $5000 on a Tempurpedic at the furniture store. :)
Wish I would have bought one years ago. We both work midnights and when we finally get to crawl in and get situated " lights out " I don't even move. This matress is much cheaper than the pillow top we replaced. I'm going to replace our two childrens mattresses with these. I highly recommend them. No more back pain...that alone is worth it. Excellent product for the money. I don't overheat either, very rested when I wake up.
This mattress is comparable to the Famous Brand memory foam mattress I have used at a friends home. However, this cost half the price. The only drawback is finding bedding that fits the thickness of the mattress...
My other mattress was a spring with box frames. It was over 15 years old and sagging. I think I used it for way too long beyond its usefulness. I should have replaced it years ago. I think the old mattress ruined my back as well. I could not sleep soundly for any longer than 4 hours before my back would start hurting. Then I would just shift and turn the rest of the night. Needless to say I have not slept well in at least 6 months to a year, if not longer. My back only hurt when I would sleep so I could almost definitely attribute it to a deteriorating spring mattress. I decided to make the switch to a foam mattress to try something new. This mattress appears to be well constructed in the materials used and the mattress covering. It is a firm mattress for sure. I have had it for about a week and am still getting used to it. My back still gives me trouble at night but it is markedly better and improving. I think my back is just now resetting itself from years of terrible posture during sleep. The firmness was a concern because I am a side sleeper at times. I have found this mattress not to be an issue for me though. I went with this one because the reviews I saw said it was not as firm as the one with the gel-foam layer and the gel-foam layer one was not recommended by side-sleepers because it is firmer. This was a great purchase in my opinion. My wife likes it and I am getting used to it, and my sleep is improving. The other concern was the heat that some people had mentioned. I have found zero issues with heat transfer. I don't even notice it. The mattress expanded almost immediately after removing it from the bag and was ready in just a few hours really. We slept on it that night.
this is the most comfortable mattress I've ever slept on. i had previously purchased one in a full size so when I upgraded my living arrangements i got a king size. the mattress is firm but soft on top and very supportive. get deep pocket sheets for it. you wont be disappointed.
It did take me a long time to shop around to finally make the decision. I shopped for over a year for a new mattress and with my experience with my last mattress I needed to be sure before I spent so much money not to be satisfied. On my last purchase I spent over $2500.00 on a Seally posterpedic job. I thought I was shopping smart and purchased a close out model. I figured since I was shopping at a reputable dealer and purchased a product with excellent reputation I would be happy. I was far from that 6 months later, the mattress did not show any signs of wear. I was able to set a 8 foot level across the mattress with only about a 1/2" of variance across the surface which is with in specification. Even though the product was within the manufactures limits the product did not provide much support, I am 160 pounds at 5'9" and my wife is all of 110 pounds at 5'6". My point is we are physically fit active people and the product had us waking up multiple times through out the nigh and when we had to wake up we were often feeling tired and sore from sleeping on this product. We talked to the dealer to try to warranty the product, since the product was with in the specification and operating within the set of limitations set by the factory I was stuck with it. Well at $2500.00 at 6months old I was shocked that a product that seemed to be a great product at first was failing us so quickly. So with all that said I have had this new mattress for going on 3 weeks now and I must say it has alleviated all the complaints I have described about my previous mattress, I believe that it is too soon to effectively rate this product accurately with out seeing if I will have a problem because of having the previous product only 6 months and being so unhappy overall, having a mattress for 18 months and trying to get a replacement for a year I was happy to get a good night sleep. I did read all of the manufactures guidelines on how to care for it properly and they all are clear and reasonable to get the most out of it. This product sleeps comfortably in relation to temperature, on my conventional innerspring mattress I was a hot sleeper and was constantly throwing the covers off in the middle of the night then waking up freezing cold. With this product I reach my rem sleep very quickly and sleep all the way through the night waking up crisp and refreshed ready to conquer the day! This product supports me and I wake up with no pain or sore muscles. I have had friends that have purchased this same mattress and are still satisfied, I am truly hopping we have the same experience, a warranty doesn't mean a thing if the guidelines protect the manufacture. Not sure about this warranty by reading it I would have to say it may not be much of a warranty, In the event you want to make a claim you have to pay to ship and return ship to you so that they can inspect the product. This leaves me to only guess that if I had to request a warranty replacement it will not be an easy transaction.
I am in love. This is the best thing since sliced bread. My husband was not interested
In buying a mattress on line. It came there was no smell like some viewers mentioned.
It came early which was great. I am telling everyone what a great experience this was.
PS I have never written a review before.
Very comfortable. Came vacuum sealed and expanded to full size very quickly. Not too firm. Does seem to be a little warmer than other mattresses. Can't beat the price though. Make sure you buy extra deep fitted sheets to fit.
We really love this bed despite what everyone is saying here. Yes the bed is firm, but it's a cushiony firm.
Let me describe: the bed has great support. Coming from a nice expensive pillowtop spring bed, this bed is firm. Something that we were looking for after 5 years on that pillowtop. This bed has healed my bad back too!
Feels like sleeping on a Twinkie!!
Great value....comfortable...no-cons for me... It's amAzing that it was delivered in such a small box compared to the expanded size...just open the box , let it expand and air out....( smells like baking cookie crust ...for a few days; )
I carried it up 4 flights of stairs by myself...I sometimes carry my guitar amps (fender-tube) up and down ,,, so the 90+ lbs weight of the bed wasn't an issue... It's just bulky... I weigh over 200lbs and over 6'0 ft... Just to put things in perspective...so if you are out of shape ...pay someone to move it....once it expands.. It's much easier to move around... Just bulky...oh yeah... My place is hot all year long....haven't closest all my windows in 18 years .. The temperature of the bed is balanced... Not hot , not cold....
Even when it over 90 deg in the house...I don't know about durability , but time will tell....
its been a couple of weeks now.. i unboxed it and it unfolded in a couple of hours.. so i put sheets on and slept on it the first night.
I have been having soreness and stiffness for a while now from my former "innerspring" mattress.. and it was a very expensive one.. with 2000 coils etc. but my body was screaming at me every morning!!
So I thought i would give this mattress a try becasue there were so many good comments.
I love it! Yes, the first night it was firm, kinda scary.. but it softens up to you in little bit and then you dont feel "sunk" but I did feel supported. Its been a couple weeks now and I am going to put a 1 inch memory foam topper for a softer pillow top effect, but i do love the level of support and NO MOTION from your partner.. I am sometimes a restless sleeper, getting up and such, and my partner feels NOTHING. I will never go back to an innerspring mattress.. this mattress is the best i have ever had and it didnt break the budget.
Very happy with purchase. Bed is as described. I have slept well on this mattress from night 1. I would recommend this to anyone looking for a new mattress. There was no smell and I slept on it 12 hours after opening.
This is our first memory foam mattress, and beyond what everyone else has said (positive), we are completely in love with this item. We replaced a sinkhole mattress (heh) with this, and the price was too good to pass up (I was in the process of ordering a queen when the web page refreshed and showed me the king mattress on sale for less than the queen!).
It IS a firm mattress, but only until your body starts to warm up the foam a bit, then you sink (but not too much!) slightly and suddenly it's heaven. Very impressed, considering it feels exactly the same as the $4500 Tempurpedic model I took a nap on in a local store.
Everyone will like a different mattress, but my advice is to give this a try. It might take a night or five to get completely used to it (bonus if you have a memory foam pillow to go with it!), but it is worth every penny and then some. You simply cannot put a price on a good night's sleep, no matter how cliche that saying is ;).
The adjustment from a spring based mattress to memory foam took some getting used to (more so for the kids, who were perplexed when jumping on it didn't provide the same gleeful launch)...but, 3 months in and the wife and I love this mattress. Price point was hard to beat and we haven't seen any issues with the mattress losing its shape. Very pleased.
Wanted to try a memory foam mattress but didn't like the high price of the name brand sold in most retail stores. Found this online for considerably less and opted for the slight cost increase of the 14in version. Totally happy with this mattress! Slight smell from gases of foam a couple of days that has dissipated and nothing but a great nights sleep for me and my wife!
Firm but very comfortable. Its been a week and we have both slept well for a change. Bed arrived on time and was easy to unpack and set up. Others have stated you have to wait 72 hours after you unpack this to sleep on it, I think it was about 5 hours for us and everything was perfectly fine. I would not hesitate to buy this again.
Love this from the very first night. The only problem is you have to stay clear from the edge as it sinks a little. So thick. We could have bought the less thick as this is a solid mattress - extremely comfortable and firm support.
I have shoulder and back problems. The bed has been good for my back, but terrible for my shoulders. My wife loves the bed so I give it four stars.
I really like this mattress. It is firm and at first I figured perhaps it may be a little to firm for my body. I felt this way for the past 8 months of owning it (even though I've been sleeping fine the whole time) until I went on vacation with my girlfriend to Atlantic City. After staying in a hotel on a softer bed I could definitely feel a difference when waking up. I;m only 31 years old but I could tell my joints were a bet more stiff than I had gotten used to. Overall even though I never owned the cheaper version of this be I'm still very satisfied with my purchase.
WAY too firm. Ended up with neck and back pain.
I've waited 6 months to write a review because I really wanted to have some good perspective. I tend to like a soft mattress and fall asleep best on my side. The first few months were rough; this is a firm mattress and I woke up in pain when I slept on my side, still do. This thing gets even firmer when the temp drops and living in an attic in VT the temp gets into the low 60s at night. With all that said, this is the best mattress I've ever had and look forward to every night's sleep. My wife likes a firmer mattress and had lots of hip pain from our old bed and now she has none. This mattress is best for back sleepers and I have learned to appreciate that and a firmer mattress. I love how it conforms to my body and I'm not disturbed when my night owl wife or restless dog move around. Well worth the money and it should soften up a little over the years. Is not hot at all like some reviews say, but if you need a soft bed look elsewhere or go to a store where you can try it out first.
I've had this mattress for about 10 months now and am fairly pleased with it. It was easy to deploy (impressive to watch once you open the bag). Make sure you have it arranged properly before cutting the bag open. Though a little heavy I was able to deploy my king size mattress alone. It did smell a little for a couple of days but was not intolerable. The price is pretty good and I'm pleased I bought it. I've recommended it to family and friends. I'd actually like it a little firmer but some seem to think it is pretty firm. My only complaint, common to all memory foam mattresses, is that I can't move very well on it. I'm used to my old mattress having a grippable edge to help me adjust but this one has a soft edge with nothing to easily grip. Still pretty pleased with it though. Recommended.
I cannot say enough about this mattress. I had a crappy innerspring that made my neck and back hurt, and I was constantly tossing and turning. I had looked at memory foam mattresses in person and decided that was the way I wanted to go, but thousands of dollars, really? Surely there must be a more economical alternative. My budget was $1000 for a queen mattress. I wanted something less firm, but not too soft. I came across this line and this 14-inch memory foam mattress was the softest of the bunch. And for $600? Ordered! 2 days later I was sleeping like a baby. No more back pain, no more neck pain, no more waking up 10 times every night.
The mattress had no smell right out of the box. The only cons I can think of are that it's extremely heavy and it might be too warm for some people. But I'd buy this mattress over and over again anyway.
As others have said, this mattress is very firm. It will get softer after 24-48 hours, but having tried many memory foam mattresses of this type, it is quite firm. I agree with the description that this mattress is ideal for side sleepers and provides ample support.
Quite a bit stiffer than one would expect from a mattress categorized as "soft-medium", but we shall see if it softens up as time goes on. We had to buy an additional pillow-top cover in order to make this mattress tolerable. It does not get too hot or cold and offers excellent support, but it is stiff unless you are a heavier person. Still seems to be of good quality construction and time will tell how it holds up - will try to return in a year to update.
I add my opinion to the thousands. With a bad neck from a 1982 motorcycle accident, I slept on a bed made from a plywood deck with 4 inches of ordinary upholstery foam for the last 34 years. Extra firm, like the floor. I am a side sleeper, and after passing 55 some time ago, I developed arthritis in my hips, among other places. I had the ultimate surgical repair of my neck in 2010, so my neck no longer required a hard bed with precise pillows. My wife and I slept on the Alden last night, fell asleep immediately, and were reluctant to get out of it in the morning. It was blissful. I got a name brand mattress cover that supposedly provides cool comfort. The mattress seems warmer than 4 inches of foam, but not unpleasantly warm. Use a lighter blanket, or during the winter, set thermostat to 60. I read many of the reviews, including the negatives saying this is too firm. A carpeted floor should be used as a measure of hardness (1) and a sack of goose feathers as soft (10). This mattress would be a 4. Most importantly, it relieved the pressure on my hips for a pain free night. If I did not have a few more years of work, I would spend 12 hours/day in this bed.
This mattress replaced a memory foam mattress that we had purchased 7 years ago from a different online vendor. I researched the highest rated mattresses. (Consumer reviews do help, so please share yours, regardless of your experience.) I learned who the best manufacturers are and how long one can reasonably expect these to last (about half their stated warranty, sometimes less). This was one of two brands that we considered, the other was not in stock and we needed a new mattress, STAT.
Shipping was fast, cost was reasonable, and my back is much improved. If you haven't slept on a memory foam mattress, it's difficult to describe "firm but forgiving." Lots of support, but support that feels like it's made just for you.
This is my 2nd Sleep Innovation mattress from Amazon, the first one was a 12 inch firm. this is a 14 inch med-firm. I absolutely love them. I would recommend the med-firm for people weight under 170lbs.
I purchased this mattress after having been really unhappy with the rock hard firmness of the Sleep Innovations Taylor mattress.
This Alden mattress is described as being medium/soft. There is really nothing soft about this mattress. It is medium/firm, at best. But, I like a firm mattress and this mattress is firm but VERY comfortable. This is a very good deal for a mattress, there's no need to spend thousands on a highly marketed brand.
I will update this as necessary as time goes on.
The box is a bit of a pain to move (roughly 20"x20"x40" and 100 pounds). Once I got it in place, there have been absolutely no issues. Cutting off the shrink wrapping was no problem at all, and it was actually kind of neat to see the item return to its intended shape once out of the shrink wrap. When I cut the first layer of shrink wrap off, it almost sounded like the mattress took a breath.
I had read reviews that mentioned an odor issue at first, but there was no odor on mine even immediately out of the box.
The mattress looked like it was back to its usual shape within an hour, but the material that comes with it says it might take a few days.
Also, this is a fabulously comfortable mattress. For me, it is firm but not so firm that it feels like you are sleeping on a board.
I would highly recommend this product, and I might be purchasing another for my guest bedroom.