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Restonic is a classic mattress brand, founded in the 1930s. Over the past eighty years, they have been focused on offering a competitive product in the retail mattress space for a solid price. They offer hybrid, innerspring, memory foam, and latex mattresses and boast rewards from multiple independent associations including Consumers Digest Award and Women's Choice award. They also take a different tactic than many with reviews and showcase uncurated independent reviews on their Facebook account and website.
Southerland has been in business since 1893, founded originally in Nashville, Tennessee where they still manufacture mattresses. They are most well known in mattress stores across the south and mid-west as a price-competitive option against many of the main brands. They offer a variety of mattresses under different brand names like Southerland, Englander and American Sleep. With both memory foam and pocketed coil options, most customers like their mattresses at first, but some customers experienced issues with durability.
Based on our aggregated reviews and our scoring method, we recommend Restonic in this match up!
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Most customers feel quite comfy with these mattresses and they gave them high marks overall. Some, however, didn't feel share the same delight. If one of these mattresses is on your short list, make sure to go over the mattress specifics below so you will know if it will align with your body.
These mattresses are more supportive than most, which means the support layers of the mattress help align the spine and work together with the softer comfort layers above. That said, there are a few negative reviews from customers, so make sure to do extra research to make sure that this mattress fits your sleeping preference and body type.
Overall, most customers report these mattresses as having satisfactory edge support, which means most sleepers don't notice a dip while rolling towards the edge or sitting on the side of the bed.
Bowling Ball & Density Tests
In tests of the mattress density evenness and firmness, the support across the surface is solid and even. However, some customers have complained about support over the long term, so make sure to look at customer feedback before buying.
We all want a mattress that will last forever, but that is sometimes easier said than done. That said, customers are a great indicator especially when you can get at all of the reviews. These mattresses are durable and will should last longer than average for most sleepers, but some who are heavier may find them less durable.
Getting a sense of how customers feel about mattresses can direct shoppers towards good options. Unfortunately, customers don't always have good things to say about these mattresses. Some have immediate comfort, but othere have complaints. If you are considering buying, there are more details about mattress specifics below.
Some customers report that these mattresses don't provide the kind of support they expect. Though many find these mattresses comfy initially, if you have a heavier body type, do some added dilligence before purchasing.
For those that need longevity in their edge support., some describe these mattresses has having declining edge support.
We all want a mattress that is going to last over a decade, and when instead we get a mattress that hurts our backs after a couple months, we feel awful. That said, it is much more difficult to find the right durable mattress nowadays. With more companies than ever, companies fighting for profit at the demise of quality. With these mattresses, some reviewers had problems with longevity That doesn't necessarily mean that durability issues will happen to everyone, but make sure to read up more before buying.
Man - half a year or so ago, I made the switch from my old innerspring Queen mattress to a new King memory foam mattress. The differences were staggering -- vastly superior comfort, quietness, no back pain, and I could enter / exit the bed without awakening my girlfriend when she was sleeping over.
I recently got the opportunity to review this, which I consider to be a 'hybrid' memory / latex foam mattress, and find it has a number of benefits over a conventional all-memory foam mattress, but a couple small drawbacks as well. Bottom line, I'm immensely happy with this mattress and consider it an upgrade over my older memory foam.
+ this mattress has superior comfort to an innerspring mattress. While it's a slightly firmer overall to my softer memory foam, I find this a plus. A pure memory foam mattress can allow you to sink so low that it's almost a challenge at times to change positions
+ to put it bluntly , the extra support and added bounciness make this mattress WAY better for sex. A pure memory foam is comfortable sleeping but can be too soft and allow sinking when you're on your knees / elbows, etc. The latex / memory foam hybrid design means you don't sink way down when you're on your knees during sex. This is a nice design upgrade
+ I find this mattress to be nice a cool sleeping, though my memory foam was as well
+ less unpleasant smell during the initial expansion phase vs. memory foam
+ the packing on this was superb. The box was well-sealed and the mattress itself was securely rolled in heavy duty vaccum-sealed plastic. This made it a lot easier to wrestle around vs. my memory foam, which was vacuum-sealed as well, but in weaker plastic. The tarp it was in had busted and so had the box -- so I appreciate the secure packing of my Brio mattress
- this mattress is more expensive than generic brand memory foam mattresses
- it feels a bit heavier as well, making it heavier to move
- being just a bit firmer than an all-memory foam mattress, there's just a touch more motion transference. While it is worlds better than a conventional innerspring, you don't get that total motion isolation afforded by an all-memory foam mattress
If you're looking to upgrade from a conventional innerspring mattress, I think the Restonic Brio is a good choice for you. You get the coolness, support, and slight springiness of latex with the 'sleeping on a cloud' feeling of memory foam. The Restonic's added support makes it superior for sex - which, while not the primary purpose for a mattress, is still worth considering. It's heavier and more awkward to move than memory foam (and both are more awkward than a conventional mattress) but I honestly find the comfort benefits to be well worth the tradeoff. This is a solidly constructed mattress, MADE IN THE USA, that combines a number of modern technologies to provide a superior sleeping experience. If you've never tried a modern foam mattress -- go test one (find a friend or a store). If you like the experience, then consider buying the Brio Restonic. As an owner of conventional, memory foam, and now the Restonic mattress, I can safely say that they've really got a 'best of all worlds' design with this mattress. 5 stars!
The Restonic Brio Mattress is a quality mattress for people who are looking for affordable medium support, but with the cradling forgiveness of memory foam. I reviewed the twin size.
I have slept on several types of foam mattress: the lowest end Tempur-Pedic, a mid-to-high end Tempur-Pedic, Classic Brands Cool Gel Memory Foam mattress (found on amazon), and a Serta hybrid mattress that has springs with a built-in 2 inch foam top. It's difficult to review a mattress, because everyone has personal tastes and needs when it comes to their sleep. I have found that the Restonic Brio provides a quality sleep if you're ok with the mattress providing some give in the support when you rest on it.
The Restonic Brio comes in a large box. My mattress had plenty of space inside because I think the full and queen sizes are packaged into the same kind of box. But these all-foam mattresses are much better for shipping/purchasing through Amazon than spring-based mattresses are. My box arrived on a very rainy day and it was left outside for a couple hours before I came home. The cardboard box was soaked. Luckily, the mattress was packed inside a vacuumed sealed plastic bag and was completely dry inside the plastic. Since it's vacuum packed, there is no air inside and the mattress is squished down to about a quarter of it's size. You will need to carefully cut the plastic bag and pull the mattress out. It will expand to about 90% of it's full size in just a couple minutes. You probably need to let it sit for another hour before it completely goes back to it's full mattress size, most notably in the corners. In my experience, all foam mattresses have a chemical smell and need to be aired out for a couple days before you can sleep on them. Amazingly, the Restonic Brio wasn't bad. There wasn't much of a chemical smell to begin with, and I just let it air out overnight and I didn't detect an odor afterward. The mattress comes with the cover already on it. I put some sheets directly on top of that (don't use a mattress pad with a foam-based mattress) and slept on it for 3 nights and took a nap on it as well. To provide some relative perspective, I weigh about 200 lbs and have a BMI between 24-25.
The Restonic Brio is very similar in feel to the Classic Brands Cool Gel Memory Foam mattress. When you lay on it, it has a noticeable give to it, but as you lay motionless, you do feel a little bit of a wrapping sensation around you. It is comfortable if you like a medium-level of support. I have minor lower back issues, and since I switched to a mid-to-high end Tempur-Pedic mattress, they have gone away. After 3 nights on the Restonic, I slept soundly, but my lower back was starting to feel a little discomfort after the 3rd night. This is because I like a firm mattress for my back. Even my low-end Tempur-Pedic is more firm than the Restonic Brio. Now, naturally, any Tempur-Pedic model will give you a much denser foam, but that comes at a huge cost increase compared to this mattress. It really comes down to what you individually prefer, and can afford.
In general, if you are looking to buy a mattress from Amazon, I do recommend going with a foam mattress because they do ship much better than springs. I would personally have liked to see a little more firmness from the Restonic Brio, but I can't knock it too much because it is relatively affordable, comfortable, and seems like it will hold up for years. If you want a medium-support mattress, I can easily recommend that you look into this Restonic Brio. If you need more back support because you have chronic lower back pain, I think you should look for something firmer.
I recently tried a memory foam for the first time with a memory foam topper. I loved it so much I wanted a full on memory foam mattress.
I had tried to use a memory foam pillow several years ago and I hated it. It was too hard and stiff. Because of that, I never had any desire to try a whole mattress made of memory foam. Boy, was I missing out. Having a chronic pain disorder, my hips would hurt so bad I would have to get up because I just couldn't lay there anymore. I wasn't getting much sleep at all. After getting the memory foam topper I never woke up with hip pain again. This mattress is perfect because it has a combination of latex and memory foam which not only allows for a pain-free sleep but also helps to keep me cool while I sleep. I tend to get hot while I sleep, so that is a big plus. This mattress is very comfortable for me. Much, much more comfortable than my old standard pillow top mattress.
This is a heavy mattress so you'll want to make sure you open it where you want it because it can be a bit awkward to carry around. It comes compressed for shipping and it doesn't take long at all for it to decompress. So far, I am very happy with this mattress. It looks nice and feels divine.
Okay, I have to say... this mattress is AMAZING! I'm relatively new to memory foam, only having occasionally slept on one at a friend's house. (First time was a few months ago.) His wasn't bad, I liked it okay. But this one is SO much better! It's quite soft and relaxing, but firm enough to provide good support.
I have the mattress on a wooden slat bed frame, and it's just great. The thing I was worried most was about getting too hot. I run hot in the middle of the night, I will typically wake up to kick off the covers, with my old box spring and traditional mattress, but I haven't had that issue with this one! I find I toss and turn less, which is such a plus for me.
The look is quite nice, it's sleek and modern, and the cover of the fabric is great. The mattress seems really well made, like it'll hold up for a decade at least. It breathes really well, it's so comfortable, and I find I'm already sleeping well.
This is my first foray into the world of memory foam, and I'm never going back! I have absolutely no complaints. I'd highly recommend this mattress, and I'm definitely sold on this brand.
This Restonic mattress looks great, has minimal off-gassing smell when opened, and gives perfectly adequate support. I'm giving it four stars instead of five because, for us, five stars means This Is It, the best choice you can make in the price bracket. We recently reviewed a Zinus twin mattress, and besides being cheaper across all sizes was also heaven to sleep on. That one we gave five stars.
We recommend the Restonic Brio mattress, but we do not think it is the end-all be-all in the category. The quality is there, it has a cool surf pattern on the surface, and it arrived intact and as advertised. If they float the price down to the $600 range, bump the rating up one star. In the current $800+ range, we rate it:
We've been using this Restonic Brio Mattress (full size) for my 10-year old daughter's bed and I (Dad) have been sleeping well on it. Why am I not sleeping in my own bed you ask?...daughter likes to sleep with Mommy...Daddy swaps places and falls asleep peacefully on a couple of pillow pets. I wasn't complaining in having a new mattress in my room..err...my daughter's room since this was replacing a 25+ year old mattress with some lumpy spring that seem to poke in all the wrong places.
So back to the Restonic Brio mattress. First off I was very impressed with the shipping. The last mattress I had delivered to my house was a coil/spring king size mattress...it arrived sealed in a plastic bag but was fairly scuffed up from the travel...the sealed bag had some rips and some of the actual mattress had scuff stains and tears. Not this Brio - the beauty of memory foam is that this thing came compressed/sealed in a cardboard box that was maybe the size of a dishwasher. I opened up the mattress and it uncompressed to full mattress shape thus prompting my wife to say 'you will never ever get that mattress to go back in that box - trash that box, rake the leaves, put away the dishes, blah, blah, blah, etc, etc'.
I was impressed with the actual mattress quality - nice fabric, durable stitching, sleek euro type look. But bottom line___ mattresses are for providing a comfortable night's sleep...my daughter and I have both logged some nights on this mattress and I'm happy to report that we both get a good night's sleep on this puppy. This is the only memory foam mattress in our house but I've slept on other memory foam mattresses. I would say that this memory foam/latex combo is a bit firmer than typical memory foam mattresses I've slept on but still in the 'medium' range of firmness...ie, my king bed spring/coil mattress is a bit firmer but I don't have any back problems (yet) so either works fine for me. Temperature-wise this mattress stays cool enough for me...no issues there.
So overall, I like this Brio mattress (especially compared to the 25+ year old one it replaced). I like the way it came nicely shipped. Good quality. Attractive design. Comfortable night's sleep and doesn't overheat. Tonight I will sink into my mattress to be cradled the way only memory foam can do, I'll snuggle up with a couple of pillow pets, maybe even eat a couple of rolls of Smarties from the night stand drawer and wash it down with a half drank Capri Sun that is still lying next to the bed. At current price of $725 not the lowest price relative to various competition but a solid good quality choice - 4-STAR rating from me in consideration of price/value.
This Restonic Brio Mattress is just perfect, the quality of this mattress is some of the best I have come across. The mattress I received is queen sized, and measures 80 inches x 60 inches x 10 inches. This mattress arrived compressed, but once it was let out of the packaging it fluffed up to its natural size. This mattress is excellent and doesn't sink when someone lies on it, but rather it adjusts to the body on it. This mattress provides true comfort, and I like it a lot, it came at the right time (since I had a queen sized bed base, from amazon too), so this mattress will now complete the new bed.
On a side note, when this was opened, it was left to air for a while before using it.
This mattress is wonderful, it came to our doorstep and was so easy to set up. It is the best mattress and so comfortable. Worth every penny.I highly recommend it. This one is for our son and we are thinking about getting a king size for us !!
The memory foam provides a very natural feeling of support to the body. It's easy to get comfortable in a variety of sleeping positions but it is also easy to get comfortable for reading in bed. I have chronic pain in knee, hip, back, etc. and this has helped give a little ease to these problem areas. I'm not saying it took all my problems away but a significant improvement in staying comfortable in bed through the night, less tossing and turning, relaxed muscles and reduced pain in joints. Now imagine how great it will make you feel if you don't even have any of those health concerns! Either way, it's a great night's sleep once you get used to the feel. Took me a couple of days to truly get used to but loved it from the first time that I lay down for a little test rest! At first the little bounce is a different feel compared to other mattresses.
The mattress I bought was not even 10 months old before it started sagging, I've turned it many times, it does no good. The warranty is trash, It cost to much for the company I bought it from to take it back. Never again will I buy your products. My husband is blind and has fallen off many times. We don't sleep well, trying to keep from falling off the edge. Paid extra for the protection on a bed that's trash. I'd heard of you for years and thought you were a better company, it would be nice if you could change my mind and tell everyone something better.
I went to visit my sister a month ago. She have a restonic mattress in the spare bedroom. I told her that I slept very well in this bed. She explain to me about her restonic mattress and why she prefer the gel instead of foam. It make a lots of sense because I wasn't like sinking in that bed. I bought few years a go a mattress with a very tick pillow top but since I try restonic at my sister place, for sure it will be the next one on my list.
I got a Restonic mattress about a year ago, as far as I know it's still under warranty, the very top of the mattress, the top layer of material that has all the decorative stitching in it has all come undone around all the stitching leaving the foam exposed, they were contacted and photos supplied and they will not stand behind their product. The main sleeping surface is coming apart after not even a year and is just going to get worse, this even happened while being covered with a mattress cover, I will never buy one of their products again, that's ok, one bad review is worth lots of lost sales, they should have stood by their product.
The mattress is doing well. I just have a difficult time falling asleep. Sometimes I rest pretty well and other times I don't. It's an age thing I suppose? I purchased the mattress in hopes of it helping me get a better nights sleep. I guess it was for a duration of the time I slept, rather than getting a better nights sleep?
We have only had it a few weeks. It was really firm the first week but that is getting better. Also we get very hot at night but we are not giving up yet.
No more tossing and turning to get comfortable, very satisfied with my mattress
We've had our restonic now for 8 years and it still like sleeping on a cloud I would not have another mattress with another name other than Resonic for the rest of my life!
This is one of the lumpiest mattresses I've ever owned. We tried to use the warranty as it is very lumpy and has indentions but since it's not a 2"indention in every area only in some, they wouldn't honor it. Will be the last Restonic that we purchase.
The first couple of nights were sleepless as mattress slept very firm with a lumpy feeling at legs and middle of back. After first week, horrible sleepless nights turned into sweet slumber! We love our new mattress. With the coils that are individually wrapped it is truly a buffer for movement. My hubby outweighs me by 100 pounds. When be moves around or exits the bed I am not aware of anything happening! The man I bought the mattress from told me there would be an adjustment period. He was right and I am so thankful we stuck it out! Great mattress, great sleep, great life!
I’ve had it since June 2015 and the mattress just feels better and better. Nice product!
My mattress when I first got it was so wonderful but now I find the area I sleep in has sunk a little too much. I have been waking with a backache so I don't know if the mattress is doing what I hoped it would do. I have turned the mattress numerous times.
I purchased a Restonic mattress back in March and I must say my back aches and leg problems have come to a halt. I actually sleep through the night for first time in years. If you can't sleep and wake up with a back ache every day, please go get yourself a new Restonic mattress. Its worth every penny you spend on it. Why have sleepless nights when you can have great nights rest and wake up feeling refreshed and pain free. The only thing i don't like about the mattress is that the pillow top cording around the top of mattress appears to be pulling away from the fabric and making it appear as though it will come apart. That part i do not like.
Both of us are enjoying the mattresses very comfy.
so far so good - no complaints at this point.
To be honest, I am very disappointed in this new mattress. I wish there was a way to get my old Restonic of 23 years back. It was so comfortable but we felt after that length of time, we should get a new one and I am so sorry. I sin k into thios one and I don't feel that it is firm at all. Can you do anything to replace it? Do I have a faulty one? Also, I almost slide off the edge when I am putting socks on. I prefer the old type of mattress with the edging for this. Why did they have to change this??
It's amazing how a good mattress can change your life. A good night sleep dictates how productive you can be the whole day. My Restonic is like sleeping on a cloud, no more waking up with back pain, sore shoulder or feeling short changed on sleep. We waited way too long to buy a new mattress, and so glad we purchased the Restonic. It was in our budget, and have recommended it to all our friends. Thanks Restonic
This is a very nice mattress for the price that I got it for. I would buy one again.
Found an up front and honest bed store owner who has sold Restonic for 25 years. Why? They are the most durable mattresses on the market. As he stated, "All mattresses that are enjoyed in the showroom start the same, how soon they fail in your bedroom depends on what lies in the middle between your head and feet. Let me introduce you to the Marvelous Middle”. I now have my first Restonic. A Hybrid Signature Plush. I got a 25 year warranty, a bed that I believe will last longer than those other brands, and I want you to avoid going down the same road I went down for a decade by letting commercialism effect your decision. Sometimes better is not what is being sold on television with lovable sheep, but by what folks who would rather have you sleeping on quality than quantity. Glad to be part of the Restonic family.
Still enjoying wonderful night sleep. Recommended restonic to daughter and son in law they love their new mattress!
Bought the king mattress from a local furniture store. Had it 3 months when we noticed that it was caving in and staying indented where me and my husband each slept. It's one of the most comfortable mattresses we've ever had but became uncomfortable and unsatisfying when we were stuck in that one spot Bc if we tried scooting over, our bodies rolled into that indented spot. We fought with furniture store to pick it up and it got restuffed by the makers. Hoping there are no more issues.
Great company, outstanding service!
Originally I thought the mattress was great, but now I wake up every morning with a pinched nerve, plus we have a ridge down the center of the mattress.
Check out the Restonic mattresses at www.atlastsleepsystems.com , The cushion firm is the best mattress I have ever laid down on. I shopped every store in our town and laid on over 100 different mattresses and the Restonic @last cushion firm blew away all the compitition. I couldn't be more happy with my Restonic.
We had our old mattress for over 15 years. Replaced with Restonic mattress and have been very pleased. My only complaint is that it's hard to get out of in the morning because it's so comfy.
No inner-spring mattress will ever solve the middle hump problem, but it's already here, two months in. Otherwise, I sleep beautifully.
I can't remember the exact date but we purchased this mattress no more than six months ago and it is already sagging. My husband only weighs 150 so I don't understand why it is sinking already. The mattress was great for the first month we had it though.
We have had our mattres for almost 1 year and we still love going to bed!
Excellent value and so very comfortable.
I love my new bed. With medical issues the ability to elevate both head and feet are perfect for me.
We purchased a restonic mattress a few years ago. We have had to buy a foam pad due to the indentions that have formed from where we lay at night. My husband and I are not large people and I feel that the mattress has not held up.
our mattress is under warranty and we we're trying to het some help because it is sagging and losing its structure
Never had back issues till sleeping or rather trying to sleep on this mattress. Started sagging immediately. I am a small person. Should not be this uncomfortable. Broke down on edges immediately. Turned it ,tried everything. Do not buy this mattress. You will regret it.View More Reviews
This mattress started sagging only two weeks after purchase, both sides of the bed had deep indents in it causing both my husband and I back pain. I took it back to the furniture store where I purchased it from after 2 months, to be treated with the worst customer service ever. They inspected the mattress without taking off the plastic I wrapped in, stating they found nothing wrong with it. Poor quality, horrible comfort, and warranty. Save your money and keep looking.
I bought this bed only a couple of months ago and at first, it was a dream, but now it has a lot of sagging in the middle of it. If I only saw this review site before I bought. :(
Bought a couple of days ago. So far, pretty satisfied. Is it the best mattress? No. But, it's pretty decent. A little worried about the durability from these reivews.
Luckily was able to return this. I was really dissappointed with the material. From the get go, there was one area that poked into my back. It was a little strange and I thought that it may have been a defective product. But, after risking once, I won't be risking again.
I thought that I was going to be getting a real value out of this mattress, but uncfortunately, this is exactly what you would expect out of a cheap mattress. Something that leaves me in pain in the morning is exactly the opposite of what I wanted to purchase. I wish I could give 0 stars.
I got this bed in 2001 and am still happy with it. Every night I sleeping soundly and without any problems. I wish they made more exactly like this one!!
Great mattress, I bought one for my mom and she loves it.
The worst mattress I have ever slept on in my life. Within one month of sleeping on mattress, it's like laying in a fox hole. I regret not complaining immediately. I would give zero stars if I could.
Over 2 inches the mattress has sunk in less than 6 months. I am not a large person...rotated etc. Regret not taking it back within 120 days. Now..we are stuck. Jumped thru hoops for warranty...so we can get ANOTHER poor quality mattress.
Worst mattress I have ever owed! $1200 mistake
Terrible quality for the money. In less than one year we have craters where we lay and have done all the recommended turning of the mattress etc.
This is a wonderful company. They treat people very well with much respect. Would advise anyone to do business with them. They are honest and good-hard working people, who always keep the customer in mind.
The bed was bad after 18 months and back issues ensued at 36 months! Tried to get the warranty to cover the bed but they wanted me to pay $250 for them to complete the warranty.
We bought two sets of these, what looked like Big Lots mattresses. We were told they would be the same. When delivered they were two different types of mattresses. One was very cheap and after 3 nights it began to sink down a little. The next night it was worse. I have awaken with back problems each morning and in the middle of the night. Worse. CHEAP, set of what we told , was a wonderful set. $250 for warranty. Dear Lord, had we known. This true, negative comment will be shared all over the internet. LEAVE THESE CROOKS and their mattresses alone.
We purchased this mattress almost exactly 6 years ago from Nebraska Furniture Mart's mattress selection (in Kansas City 2012). The Southerland was presented to us as a Simmons equal, made by a proud USA company, and sold for less of a cost of most mattresses ($659.00). I've had a few years of restless sleep and segments of back pain, but I've been making other excuses for the problems (maybe gaining a few extra pounds, maybe stress, maybe needing to get some more exercise)...until now. I have had severe back pain while sleeping to the point it is constantly waking me up during the night and spasms upon waking. It's been months now and I finally gave in and have tried sleeping on my sofa and my child's twin mattress. Both have been better periods of sleep than in my own bed. The store I purchased the mattress told me today that in order for the company to uphold the warranty, and potentially replace the mattress, they would need to prove there is a 1.5" permanent depression in the mattress. In my case, the mattress has no depression when not laying/sitting on it. In my case, my mattress just doesn't seem to have the same strength of resistance to my weight when laying on it. I have a "Firm" mattress but when laying on the mattress I feel like I am in a long curved shape, putting a strain on my lumbar back curving the wrong way.
Started off great, by the end of the first year my husband was sleeping upstairs in the guest room. After the second year, I was sleeping in a hole. In order for them to even consider doing anything you have to jump through hoops and it doesn't show when it is just sitting on the floor. When you lay on it just hope you can manage to turn over or even get out of the bed. We have packed folded towels underneath trying to get some support but even that is breaking down. Haven't had a good nights sleep in a very long time. Any mattress you cannot turn will end up with a sunken place in it.
I bought an Englander Egel mattress that Southerland owns or makes. I've gotten such a run around from these all these people I don't know who is responsible. The mattress started falling apart after two years. I'm still trying to get warranty service for it put they keep handing me of to one person that handles the all the southeast US and he doesn't return phone calls or Emails. Do not buy from these people. If you have a problem they just keep passing you around hoping you give up! I'M NOT GIVING UP!
Mattress springs were poking through the padding within 2 years of purchase. The mattress failed and has a huge "nest" area that sinks about 4-6 inches deep and is about 12-18 inches across. I will never buy another southerland mattress. I bought this one to support a local company. NEVER AGAIN. The store I bought it from will not honor the warranty and say they no longer carry Southerland due to similar problems. I called and left numerous messages with Southerland's customer service - no one returns phone calls. I finally reached someone but when I sent the paperwork off to replace the mattress - NOTHING.
All I know is that ever since I bought my Southerland mattress at Bedzzz Express, I now know what it means to get a good nights sleep!
I purchased a mattress from a local store in 2014 that was a Southerland product. The mattress was great at first but became harder and stiffer after 2 years. The foam actually became less flexible. There is nothing in the warranty that covers this type of ware. Amerigel Discovery Gel - By Southerland Bedding, Queen, Medium Firm.
I purchased an Englander Egel mattress Dec 2012 and we loved it till it failed in Jan 2017 (less than 5 years). I filed a warranty claim and was sent another mattress by Southerland BUT it was a completely DIFFERENT mattress. Southerland has made no effort to resolve this issue. We are stuck with a HORRIBLE mattress that we will have to replace. I do not recommend this company.
After initial purchase 6 years ago the mattress was defective. For whatever reason Weekend only quit carrying their product. For a claim they quoted their fine print and could care less. The warranty price was like buying a whole new mattress. I would never waste my time or money with this group again.
It's a foam pillow top with springs underneath. For about one year, it was so comfortable. Then it sagged so bad, we got egg shaped pockets to sag into. I only weigh 110 lbs.
I bought this mattress from an auburn mattress dealer. It was a second one purchased. I felt like I got screwed all the way around. My back continually hurts and I have a mattress pad. I spent 3700 and hopefully I will buy another one from a more reputable dealer. The company should reimburse the customer and take the mattress back. Do not buy this mattress. Southerland was conveyed to be a great company and it’s not.
I thought I was crazy at first because the mattress is about a year old. How could it sag so soon? I am a small/skinny person and have an indent on the side of the bed I sleep in, I am trying to rotate it to have a fresh side. The problem is you can't sell a mattress to anyone else. I guess I'm stuck with it : (
bought Southerland Carly Plush mattress 6/19 it's not been a year and the mattress has a sag in the middle of it, and it's still not comfortable for me, unfortunately they are letting me replace it with the same brand name which I would have rather get a different Brand name like Serta or Sealy.. but $499.00 mattress is this what u get then I will have to go up in price for a better night sleep. I would not recommend buying this brand..
This bed is HORRIBLE. I purchased this bed for my then 6 year old daughter who weighed around 45 pounds. This bed lasted less than a year. It felt as if there was a hole in the middle of the mattress. I would have opted to return this mattress or voice my complaint, but the furniture store that I purchased it from had gone out of business. This bed reminds me of a taco. When you lay on the bed, it seems as though you are being folded. PLEASE DON'T PURCHASE, READ THE REVIEWS, MONEY IS TOO HARD TO COME BY! My daughter will opt to sleep on a pallet with blankets and covers on the floor or in the bed with me that sleep on her bed! This will be a POOR investment!
My 2020 Fairweather Mattress and Boxspring were delivered 9 days ago. I noticed the center of the mattress started sagging after 3 times trying to sleep on it. I went to Kings Furniture in Dayton, Oh on day 8 (yesterday), to complain, and inquire about an upgrade. I was told someone would call me today, and that I should've returned it within 2 days of purchase. I am financing this matters set for almost $900.00, and have spent half of my first week with it, sleeping on my sagging sofa. I'm super pissed, and I want out of this deal!
Lived in Nashville and figured I'd buy a local brand, big mistake. Spent the extra money on the "Ultimate Serene" Line . The only thing this "Ultimate" piece of junk has me saying is "Serenity Now". 3 years later I'm leaving the house to go sink another $5G on a new bed set up.
I've never owned a "Southerland Mattress" before, and this is the first time I have taken time to write a review. I purchased the mattress for my guest room, so that my elderly mother can sleep over when it's late. Since she initially didn't spend the night, I spent an evening "trying it out" to make sure it would be comfortable for her. I was very impressed with the gentle support, and comfort of the mattress (I fell asleep on it) After she tried it and commented "how well she slept" I decided to take some time to write a review! Thank you Southerland, for manufacturing such an awesome mattress!!
Do not buy a Sutherland mattress, it should have been recalled for faulty craftmenship! Don't buy from Johnson's Furniture in Newberg, they're crooks!