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Restonic is a classic mattress brand, founded in the 1930s. Over the past eighty years, they have been focused on offering a competitive product in the retail mattress space for a solid price. They offer hybrid, innerspring, memory foam, and latex mattresses and boast rewards from multiple independent associations including Consumers Digest Award and Women's Choice award. Over time, they have focused on adding more luxury mattresses. While most like Restonic, there are some complaints about durability.
Savvy Rest is well known for their organic and all-natural bedding, mattresses, and furniture. Their mattresses specifically are all certified GOTS-organic, which means that the textiles they use are organic only. Also, their Dunlop latex is USDA certified and GOLS certified as well. You can even customize the individual layers of latex in your mattress. Of course, this customization and quality in material comes at a price.
Based on our aggregated reviews and our scoring method, we recommend Restonic in this match up!
See Our Full Review of Restonic
Savvy Rest: 8.5/10
Savvy Rest: 8.6/10
Savvy Rest: 8.4/10
No Back Pain:
Savvy Rest: 8.4/10
Savvy Rest: $999-$4999
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Customer sentiment is a quick way to find out if a company is as good as they say they are. Sleepers have positive things to say about these mattresses and their comfort, but there are some that didn't agree with the feel of the mattress. Research more below to see if one of these mattresses will work with your body type.
Some people think mattresses that are supportive are also always firm, but when we talk about support, we talk about material that works with your body to support the spine. Most reviewers would describe these mattresses as providing good support, but rarely, some customers are not always happy.
These mattresses have good support along the edges, which preferred for those that like to sit on the edge of the bed or like to lie towards the sides of the mattress.
Bowling Ball & Density Tests
By placing a bowling ball on different parts of a mattress, you can measure how well a mattress will support the spine. These mattresses provide a good amount of support for the average sleeper, but you should do additional research if you have a larger or smaller than average body type.
All mattress buyers are looking for a mattress that has comfort that lasts for a decade. Though there are some reasons, like dust, that would mean we wouldn't want to sleep on the same mattress for over 15 years, we all hope we can find a mattress that can last that long. Customers are pretty content with these mattresses when it comes to their durability. Most sleepers will be comfortable with these mattresses over 7 years, but some had issues with the feel. If you are a heavier person than average and worried about durability, do some additional research to make sure your selection works with your body.
Input from customers is a powerful way to focus your list of potential mattresses to buy. These mattresses are rated very well by customers, but there were a few folks that complained. Found below are customer reviews and more specific information on the feel -- read on!
Support is extremely important for the comfort of a night's sleep. These mattresses do well in supporting folks at the beginning, but there are some who have found the long term support lacking. This is one reason to really do your research to make sure that these mattresses will fit your body type.
Edge support is important to most folks and makes it easy to get in and out of bed. These mattresses are generally well regarded on edge support, but there may be issues with dipping on the edges for some.
Bowling Ball & Density Tests
In mattress tests that measure the density of the mattresses, supportiveness for these mattresses is fairly even. That said, there are some that have experienced issues with support long term.
Mattresses don't seem to provide lasting comfort as well as they once did. If you are looking for a mattress that will last over 15 years, it is hard thing to find. But, finding a mattress that really lasts can save you thousands. Sadly, these mattresses have mixed ratings when it comes to durability. Some customers report no problems, but others have issues with the durability over a shorter horizon than average.
Man - half a year or so ago, I made the switch from my old innerspring Queen mattress to a new King memory foam mattress. The differences were staggering -- vastly superior comfort, quietness, no back pain, and I could enter / exit the bed without awakening my girlfriend when she was sleeping over.
I recently got the opportunity to review this, which I consider to be a 'hybrid' memory / latex foam mattress, and find it has a number of benefits over a conventional all-memory foam mattress, but a couple small drawbacks as well. Bottom line, I'm immensely happy with this mattress and consider it an upgrade over my older memory foam.
+ this mattress has superior comfort to an innerspring mattress. While it's a slightly firmer overall to my softer memory foam, I find this a plus. A pure memory foam mattress can allow you to sink so low that it's almost a challenge at times to change positions
+ to put it bluntly , the extra support and added bounciness make this mattress WAY better for sex. A pure memory foam is comfortable sleeping but can be too soft and allow sinking when you're on your knees / elbows, etc. The latex / memory foam hybrid design means you don't sink way down when you're on your knees during sex. This is a nice design upgrade
+ I find this mattress to be nice a cool sleeping, though my memory foam was as well
+ less unpleasant smell during the initial expansion phase vs. memory foam
+ the packing on this was superb. The box was well-sealed and the mattress itself was securely rolled in heavy duty vaccum-sealed plastic. This made it a lot easier to wrestle around vs. my memory foam, which was vacuum-sealed as well, but in weaker plastic. The tarp it was in had busted and so had the box -- so I appreciate the secure packing of my Brio mattress
- this mattress is more expensive than generic brand memory foam mattresses
- it feels a bit heavier as well, making it heavier to move
- being just a bit firmer than an all-memory foam mattress, there's just a touch more motion transference. While it is worlds better than a conventional innerspring, you don't get that total motion isolation afforded by an all-memory foam mattress
If you're looking to upgrade from a conventional innerspring mattress, I think the Restonic Brio is a good choice for you. You get the coolness, support, and slight springiness of latex with the 'sleeping on a cloud' feeling of memory foam. The Restonic's added support makes it superior for sex - which, while not the primary purpose for a mattress, is still worth considering. It's heavier and more awkward to move than memory foam (and both are more awkward than a conventional mattress) but I honestly find the comfort benefits to be well worth the tradeoff. This is a solidly constructed mattress, MADE IN THE USA, that combines a number of modern technologies to provide a superior sleeping experience. If you've never tried a modern foam mattress -- go test one (find a friend or a store). If you like the experience, then consider buying the Brio Restonic. As an owner of conventional, memory foam, and now the Restonic mattress, I can safely say that they've really got a 'best of all worlds' design with this mattress. 5 stars!
The Restonic Brio Mattress is a quality mattress for people who are looking for affordable medium support, but with the cradling forgiveness of memory foam. I reviewed the twin size.
I have slept on several types of foam mattress: the lowest end Tempur-Pedic, a mid-to-high end Tempur-Pedic, Classic Brands Cool Gel Memory Foam mattress (found on amazon), and a Serta hybrid mattress that has springs with a built-in 2 inch foam top. It's difficult to review a mattress, because everyone has personal tastes and needs when it comes to their sleep. I have found that the Restonic Brio provides a quality sleep if you're ok with the mattress providing some give in the support when you rest on it.
The Restonic Brio comes in a large box. My mattress had plenty of space inside because I think the full and queen sizes are packaged into the same kind of box. But these all-foam mattresses are much better for shipping/purchasing through Amazon than spring-based mattresses are. My box arrived on a very rainy day and it was left outside for a couple hours before I came home. The cardboard box was soaked. Luckily, the mattress was packed inside a vacuumed sealed plastic bag and was completely dry inside the plastic. Since it's vacuum packed, there is no air inside and the mattress is squished down to about a quarter of it's size. You will need to carefully cut the plastic bag and pull the mattress out. It will expand to about 90% of it's full size in just a couple minutes. You probably need to let it sit for another hour before it completely goes back to it's full mattress size, most notably in the corners. In my experience, all foam mattresses have a chemical smell and need to be aired out for a couple days before you can sleep on them. Amazingly, the Restonic Brio wasn't bad. There wasn't much of a chemical smell to begin with, and I just let it air out overnight and I didn't detect an odor afterward. The mattress comes with the cover already on it. I put some sheets directly on top of that (don't use a mattress pad with a foam-based mattress) and slept on it for 3 nights and took a nap on it as well. To provide some relative perspective, I weigh about 200 lbs and have a BMI between 24-25.
The Restonic Brio is very similar in feel to the Classic Brands Cool Gel Memory Foam mattress. When you lay on it, it has a noticeable give to it, but as you lay motionless, you do feel a little bit of a wrapping sensation around you. It is comfortable if you like a medium-level of support. I have minor lower back issues, and since I switched to a mid-to-high end Tempur-Pedic mattress, they have gone away. After 3 nights on the Restonic, I slept soundly, but my lower back was starting to feel a little discomfort after the 3rd night. This is because I like a firm mattress for my back. Even my low-end Tempur-Pedic is more firm than the Restonic Brio. Now, naturally, any Tempur-Pedic model will give you a much denser foam, but that comes at a huge cost increase compared to this mattress. It really comes down to what you individually prefer, and can afford.
In general, if you are looking to buy a mattress from Amazon, I do recommend going with a foam mattress because they do ship much better than springs. I would personally have liked to see a little more firmness from the Restonic Brio, but I can't knock it too much because it is relatively affordable, comfortable, and seems like it will hold up for years. If you want a medium-support mattress, I can easily recommend that you look into this Restonic Brio. If you need more back support because you have chronic lower back pain, I think you should look for something firmer.
I recently tried a memory foam for the first time with a memory foam topper. I loved it so much I wanted a full on memory foam mattress.
I had tried to use a memory foam pillow several years ago and I hated it. It was too hard and stiff. Because of that, I never had any desire to try a whole mattress made of memory foam. Boy, was I missing out. Having a chronic pain disorder, my hips would hurt so bad I would have to get up because I just couldn't lay there anymore. I wasn't getting much sleep at all. After getting the memory foam topper I never woke up with hip pain again. This mattress is perfect because it has a combination of latex and memory foam which not only allows for a pain-free sleep but also helps to keep me cool while I sleep. I tend to get hot while I sleep, so that is a big plus. This mattress is very comfortable for me. Much, much more comfortable than my old standard pillow top mattress.
This is a heavy mattress so you'll want to make sure you open it where you want it because it can be a bit awkward to carry around. It comes compressed for shipping and it doesn't take long at all for it to decompress. So far, I am very happy with this mattress. It looks nice and feels divine.
Okay, I have to say... this mattress is AMAZING! I'm relatively new to memory foam, only having occasionally slept on one at a friend's house. (First time was a few months ago.) His wasn't bad, I liked it okay. But this one is SO much better! It's quite soft and relaxing, but firm enough to provide good support.
I have the mattress on a wooden slat bed frame, and it's just great. The thing I was worried most was about getting too hot. I run hot in the middle of the night, I will typically wake up to kick off the covers, with my old box spring and traditional mattress, but I haven't had that issue with this one! I find I toss and turn less, which is such a plus for me.
The look is quite nice, it's sleek and modern, and the cover of the fabric is great. The mattress seems really well made, like it'll hold up for a decade at least. It breathes really well, it's so comfortable, and I find I'm already sleeping well.
This is my first foray into the world of memory foam, and I'm never going back! I have absolutely no complaints. I'd highly recommend this mattress, and I'm definitely sold on this brand.
This Restonic mattress looks great, has minimal off-gassing smell when opened, and gives perfectly adequate support. I'm giving it four stars instead of five because, for us, five stars means This Is It, the best choice you can make in the price bracket. We recently reviewed a Zinus twin mattress, and besides being cheaper across all sizes was also heaven to sleep on. That one we gave five stars.
We recommend the Restonic Brio mattress, but we do not think it is the end-all be-all in the category. The quality is there, it has a cool surf pattern on the surface, and it arrived intact and as advertised. If they float the price down to the $600 range, bump the rating up one star. In the current $800+ range, we rate it:
We've been using this Restonic Brio Mattress (full size) for my 10-year old daughter's bed and I (Dad) have been sleeping well on it. Why am I not sleeping in my own bed you ask?...daughter likes to sleep with Mommy...Daddy swaps places and falls asleep peacefully on a couple of pillow pets. I wasn't complaining in having a new mattress in my room..err...my daughter's room since this was replacing a 25+ year old mattress with some lumpy spring that seem to poke in all the wrong places.
So back to the Restonic Brio mattress. First off I was very impressed with the shipping. The last mattress I had delivered to my house was a coil/spring king size mattress...it arrived sealed in a plastic bag but was fairly scuffed up from the travel...the sealed bag had some rips and some of the actual mattress had scuff stains and tears. Not this Brio - the beauty of memory foam is that this thing came compressed/sealed in a cardboard box that was maybe the size of a dishwasher. I opened up the mattress and it uncompressed to full mattress shape thus prompting my wife to say 'you will never ever get that mattress to go back in that box - trash that box, rake the leaves, put away the dishes, blah, blah, blah, etc, etc'.
I was impressed with the actual mattress quality - nice fabric, durable stitching, sleek euro type look. But bottom line___ mattresses are for providing a comfortable night's sleep...my daughter and I have both logged some nights on this mattress and I'm happy to report that we both get a good night's sleep on this puppy. This is the only memory foam mattress in our house but I've slept on other memory foam mattresses. I would say that this memory foam/latex combo is a bit firmer than typical memory foam mattresses I've slept on but still in the 'medium' range of firmness...ie, my king bed spring/coil mattress is a bit firmer but I don't have any back problems (yet) so either works fine for me. Temperature-wise this mattress stays cool enough for me...no issues there.
So overall, I like this Brio mattress (especially compared to the 25+ year old one it replaced). I like the way it came nicely shipped. Good quality. Attractive design. Comfortable night's sleep and doesn't overheat. Tonight I will sink into my mattress to be cradled the way only memory foam can do, I'll snuggle up with a couple of pillow pets, maybe even eat a couple of rolls of Smarties from the night stand drawer and wash it down with a half drank Capri Sun that is still lying next to the bed. At current price of $725 not the lowest price relative to various competition but a solid good quality choice - 4-STAR rating from me in consideration of price/value.
This Restonic Brio Mattress is just perfect, the quality of this mattress is some of the best I have come across. The mattress I received is queen sized, and measures 80 inches x 60 inches x 10 inches. This mattress arrived compressed, but once it was let out of the packaging it fluffed up to its natural size. This mattress is excellent and doesn't sink when someone lies on it, but rather it adjusts to the body on it. This mattress provides true comfort, and I like it a lot, it came at the right time (since I had a queen sized bed base, from amazon too), so this mattress will now complete the new bed.
On a side note, when this was opened, it was left to air for a while before using it.
This mattress is wonderful, it came to our doorstep and was so easy to set up. It is the best mattress and so comfortable. Worth every penny.I highly recommend it. This one is for our son and we are thinking about getting a king size for us !!
The memory foam provides a very natural feeling of support to the body. It's easy to get comfortable in a variety of sleeping positions but it is also easy to get comfortable for reading in bed. I have chronic pain in knee, hip, back, etc. and this has helped give a little ease to these problem areas. I'm not saying it took all my problems away but a significant improvement in staying comfortable in bed through the night, less tossing and turning, relaxed muscles and reduced pain in joints. Now imagine how great it will make you feel if you don't even have any of those health concerns! Either way, it's a great night's sleep once you get used to the feel. Took me a couple of days to truly get used to but loved it from the first time that I lay down for a little test rest! At first the little bounce is a different feel compared to other mattresses.
The mattress I bought was not even 10 months old before it started sagging, I've turned it many times, it does no good. The warranty is trash, It cost to much for the company I bought it from to take it back. Never again will I buy your products. My husband is blind and has fallen off many times. We don't sleep well, trying to keep from falling off the edge. Paid extra for the protection on a bed that's trash. I'd heard of you for years and thought you were a better company, it would be nice if you could change my mind and tell everyone something better.
I went to visit my sister a month ago. She have a restonic mattress in the spare bedroom. I told her that I slept very well in this bed. She explain to me about her restonic mattress and why she prefer the gel instead of foam. It make a lots of sense because I wasn't like sinking in that bed. I bought few years a go a mattress with a very tick pillow top but since I try restonic at my sister place, for sure it will be the next one on my list.
I got a Restonic mattress about a year ago, as far as I know it's still under warranty, the very top of the mattress, the top layer of material that has all the decorative stitching in it has all come undone around all the stitching leaving the foam exposed, they were contacted and photos supplied and they will not stand behind their product. The main sleeping surface is coming apart after not even a year and is just going to get worse, this even happened while being covered with a mattress cover, I will never buy one of their products again, that's ok, one bad review is worth lots of lost sales, they should have stood by their product.
The mattress is doing well. I just have a difficult time falling asleep. Sometimes I rest pretty well and other times I don't. It's an age thing I suppose? I purchased the mattress in hopes of it helping me get a better nights sleep. I guess it was for a duration of the time I slept, rather than getting a better nights sleep?
We have only had it a few weeks. It was really firm the first week but that is getting better. Also we get very hot at night but we are not giving up yet.
No more tossing and turning to get comfortable, very satisfied with my mattress
We've had our restonic now for 8 years and it still like sleeping on a cloud I would not have another mattress with another name other than Resonic for the rest of my life!
This is one of the lumpiest mattresses I've ever owned. We tried to use the warranty as it is very lumpy and has indentions but since it's not a 2"indention in every area only in some, they wouldn't honor it. Will be the last Restonic that we purchase.
The first couple of nights were sleepless as mattress slept very firm with a lumpy feeling at legs and middle of back. After first week, horrible sleepless nights turned into sweet slumber! We love our new mattress. With the coils that are individually wrapped it is truly a buffer for movement. My hubby outweighs me by 100 pounds. When be moves around or exits the bed I am not aware of anything happening! The man I bought the mattress from told me there would be an adjustment period. He was right and I am so thankful we stuck it out! Great mattress, great sleep, great life!
I’ve had it since June 2015 and the mattress just feels better and better. Nice product!
My mattress when I first got it was so wonderful but now I find the area I sleep in has sunk a little too much. I have been waking with a backache so I don't know if the mattress is doing what I hoped it would do. I have turned the mattress numerous times.
I purchased a Restonic mattress back in March and I must say my back aches and leg problems have come to a halt. I actually sleep through the night for first time in years. If you can't sleep and wake up with a back ache every day, please go get yourself a new Restonic mattress. Its worth every penny you spend on it. Why have sleepless nights when you can have great nights rest and wake up feeling refreshed and pain free. The only thing i don't like about the mattress is that the pillow top cording around the top of mattress appears to be pulling away from the fabric and making it appear as though it will come apart. That part i do not like.
Both of us are enjoying the mattresses very comfy.
so far so good - no complaints at this point.
To be honest, I am very disappointed in this new mattress. I wish there was a way to get my old Restonic of 23 years back. It was so comfortable but we felt after that length of time, we should get a new one and I am so sorry. I sin k into thios one and I don't feel that it is firm at all. Can you do anything to replace it? Do I have a faulty one? Also, I almost slide off the edge when I am putting socks on. I prefer the old type of mattress with the edging for this. Why did they have to change this??
It's amazing how a good mattress can change your life. A good night sleep dictates how productive you can be the whole day. My Restonic is like sleeping on a cloud, no more waking up with back pain, sore shoulder or feeling short changed on sleep. We waited way too long to buy a new mattress, and so glad we purchased the Restonic. It was in our budget, and have recommended it to all our friends. Thanks Restonic
This is a very nice mattress for the price that I got it for. I would buy one again.
Found an up front and honest bed store owner who has sold Restonic for 25 years. Why? They are the most durable mattresses on the market. As he stated, "All mattresses that are enjoyed in the showroom start the same, how soon they fail in your bedroom depends on what lies in the middle between your head and feet. Let me introduce you to the Marvelous Middle”. I now have my first Restonic. A Hybrid Signature Plush. I got a 25 year warranty, a bed that I believe will last longer than those other brands, and I want you to avoid going down the same road I went down for a decade by letting commercialism effect your decision. Sometimes better is not what is being sold on television with lovable sheep, but by what folks who would rather have you sleeping on quality than quantity. Glad to be part of the Restonic family.
Still enjoying wonderful night sleep. Recommended restonic to daughter and son in law they love their new mattress!
Bought the king mattress from a local furniture store. Had it 3 months when we noticed that it was caving in and staying indented where me and my husband each slept. It's one of the most comfortable mattresses we've ever had but became uncomfortable and unsatisfying when we were stuck in that one spot Bc if we tried scooting over, our bodies rolled into that indented spot. We fought with furniture store to pick it up and it got restuffed by the makers. Hoping there are no more issues.
Great company, outstanding service!
Originally I thought the mattress was great, but now I wake up every morning with a pinched nerve, plus we have a ridge down the center of the mattress.
Check out the Restonic mattresses at www.atlastsleepsystems.com , The cushion firm is the best mattress I have ever laid down on. I shopped every store in our town and laid on over 100 different mattresses and the Restonic @last cushion firm blew away all the compitition. I couldn't be more happy with my Restonic.
We had our old mattress for over 15 years. Replaced with Restonic mattress and have been very pleased. My only complaint is that it's hard to get out of in the morning because it's so comfy.
No inner-spring mattress will ever solve the middle hump problem, but it's already here, two months in. Otherwise, I sleep beautifully.
I can't remember the exact date but we purchased this mattress no more than six months ago and it is already sagging. My husband only weighs 150 so I don't understand why it is sinking already. The mattress was great for the first month we had it though.
We have had our mattres for almost 1 year and we still love going to bed!
Excellent value and so very comfortable.
I love my new bed. With medical issues the ability to elevate both head and feet are perfect for me.
We purchased a restonic mattress a few years ago. We have had to buy a foam pad due to the indentions that have formed from where we lay at night. My husband and I are not large people and I feel that the mattress has not held up.
our mattress is under warranty and we we're trying to het some help because it is sagging and losing its structure
I ordered my bed through a local Savvy Rest store and had an incredible experience. Our contact at the store was incredibly knowledgeable, patient and helpful. I have been so happy with my purchase. I started a search for an organic bed and quickly landed on Savvy Rest. Prior to purchasing my new bed, I woke literally every morning with a backache as my prior bed was causing me issues. I no longer wake up with backaches and wake up refreshed. I've gone from dreading going to bed at night (as I was not comfortable and knew I'd wake up with a back ache starting at some point in the night) to now looking forward to going to bed every night - eager to get sleep - which is not something I've ever looked forward to doing! We ordered the three layer bed along with the platform for it. We kept the platform in the natural, unvarnished color so we could stain later if we chose to but it is so pretty as is (like a whitewash color) I don't know if I want to do that now. But it's the perfect height and was also a very happy purchase for us that I would recommend to others. I was a bit skeptical I'd like the platform foundation at first when I ordered it, but I love it as much as the bed. It's beautiful and creates the perfect height for the bed itself. I also ordered organic pillows - they are amazing! They are so comfortable! We also purchased an organic mattress protector to keep the mattress safe from our pets. I honestly can't say enough great things about our bed or our shopping experience with our amazing and wonderful consultant at the local store. I only wish I'd made this purchase sooner. Thank you, Savvy Rest and special thanks to our wonderful consultant at the local store!View More Reviews
Our sales person was just amazing! She was very patient, making and unmaking bed so we could try a lot of options! She gave us really good advice also. We love our mattress and knowing that they are all natural is so comforting!
My mattress shopping experience at Savvy Rest was wonderful! Great healthy product, superb informed courteous service, on time easy delivery, and best of all I am sleeping soundly for the first time in years- even through hot flashes. I highly recommend Savvy Rest natural latex mattresses!
Savvy Rest was the only place I could find this bed liner. I do think it is on the expensive side but I had already paid so much for my latex bed I figured it was just extra insurance. It is very durable looking and feeling.
It took many phone calls to many different people in order to finally get our delivery.
i am very happy with the customer service. Everyone has answered my questions and doubts. I liked that people had time for me and the store is not crowded and too full. The dog loves her bed and so do I love mine. The woman who delivered and set up the bed was also very helpful and kind.
Very good Company and good products. Follow up could be better and customer service should be a little more pro-active.
Delivery date had to be changed due to other work going on. The new delivery date was complicated by ice and the delivery guys were absolutely fabulous. This is our second purchase and we love Saavy Rest beds! Also, the new and improved foundation is terrific!
Satisfied with service! Mady at the store was great. Mattress is a little firmer than expected but we are getting used to it.
We couldn't be happier! We love the mattress but may love the people even more. We purchased from the Vienna store and dealt with three different people there. They couldn't have been more helpful in getting us into the right mattresses and pillows. And when there was a slight issue, it was handled with care and efficiency. The delivery guys were awesome as well and went above and beyond. We will definitely be singing the praises of SaavyRest. Thank you.
The order was shipped promptly, and communication about the order and shipment instructions were clear and timely.
The online purchase was pretty straight forward. I like the product. However, when the bed arrived the box it came in was soiled and disintegrated. Their appeared to be oil on the outer box. Luckily the plastic bag around the mattress kept intact. I'm not sure what happened but I was rather disappointed because I wanted to keep the box for future shipping.
Staff at the retail store were very patient, helpful and knowledgeable. We didn't feel pressure to buy right away, and that was greatly appreciated given the cost of the item. We switched out the top layer from a soft to medium right away. This did take a little longer than expected, and there seemed to be some confusion about getting in touch with us when the new layer was available to pick up at the store. Overall great experience, and it seems like a well made, high quality product. Thank you.
I am a repeat customer of savvyrest.com. After personal assistance with my first mattress purchase from Dominick because my brother lives in Charlottesville and is friends with him, I now feel comfortable ordering straight from the website, where I've purchased a second queen mattress for a guest room and a baby mattress. I haven't had any issues whatsoever, everything has shipped perfectly up to Maine and the products are just exactly as they are described or shown on videos on the website. I am completely confident in every purchase I make and recommend savvyrest.com highly.
My husband and I purchased the Savvy Rest Esmont Platform Bed. It arrived earlier than expected, and it was carefully packaged. We were very impressed at the craftsmanship and attention to detail. It was a joy to assemble. We had no problems. We are very pleased with the bed. We also purchased two cotton mattress covers and two wool mattress covers which also seem great so far.
No pushy sales people. I had a budget, they gave me the information and I made my decision. Approx 28 nights AND I LOVE my savvy rest! [I even referenced a friend to verify the 'natural' aspect - passed]
Overall we had a great experience and recommend them to anyone.
The staff at Savvy Rest was courteous and helpful. All our questions were answered and I did not feel we were getting a "sales pitch." I liked the layer exchange policy and have used it with no problem. The goal of Savvy Rest is to ensure we are completely satisfied.
I love your product line and your employees seem to proud and invested in your firm's business. It's refreshing to interface with someone who understand the business relationship between provider and customer. Bravo, Arlene
My wife did extensive research, and your very knowledgeable store representative (Lay Lwin Htun )confirmed that research. She used no pressure to complete a sale, and she was extremely informative relative to sale conditions and options. We are most satisfied with your product... well worth the extra $$$.
Very comfortable bed. Online videos very very helpful in showing how to assemble the bed. Was able to assembly myself in about 20 minutes from boxes to completed bed.
This is our second mattress purchase for another room. Very pleased
We visited the store twice after conducting research online. Both visits were very helpful and productive in learning more about the product. We were able to try various configurations of the bed, and learned about the materials and compositions used in making the bed. No pressure to buy.
In my life, I have truly never experienced customer service at this level. We have loved our bed for 9 years, but noticed that there were some problems with the latex. With my parents having the same bed bought around the same time, we could see something had happened to ours that seemed wrong. I contacted customer service and spoke to a lovely person who requested I sent pictures. After very easy communication back and forth they 100% stood by their warranty on the bed and are fully replacing it. It was clearly a flaw in their manufacturing and they were apologetic. Not only is this bed natural, sustainable and good to sleep on, but the company behind it has integrity that is hard to find. I am a loyal customer for life.
overall we are happy with the mattress, several weeks ago I had emailed about a broken zipper on the Kpock pillow case, and no one ever got back with me. I got the sense that since it was not a big deal for you, why bother with me, tho we are a farely new customer, hopefully it was just a simple glitch and someone will email me back with the appropriate action
We love our mattress. We couldn't be happier with it. Our only complaint in the process is that we finally had to call and ask about scheduling a delivery because we never were contacted as we had been promised. I think someone was out sick in the office so we fell through the cracks. Otherwise the process was great!
Great knowledgeable sales staff. Great flexibility in changing delivery date to a later date because our house closing was delayed.
Friendly, relaxed shopping environment. This is our second bed in 4 years and we love them both! Nice selection.
My mattress is very uncomfortable and it was very difficult to assemble
The Savvy Rest showroom was excellent, providing models of the various mattress configurations for customers to assess. The sales staff member with whom we worked was professional, knowledgeable, courteous, and very tolerant of our many questions and apprehensions related to purchasing a new mattress. Because we have an antique bed, this required a custom-sized mattress, which turned out perfectly.
For some reason the savvy doggy page was hard to find on the main website. I would have to go back to the main search engine (google) and type in that specifically, rather than easily finding it on the savvy rest website.
I only purchased samples but I am glad you offer those. I have multiple chemicals sensitivity & it's important to test for tolerance before purchasing.
I think you should have provided a print out of the configuration I ordered and had it included with the delivery. I had ppl install for me and they had no idea... It would have saved some last minute texts/email communications on my end.
Shopping experience was excellent; the in-store staff were very helpful and pleasant to deal with. The delivery staff were on-time, friendly, knowledgable and skilled. They managed to remove our existing king size mattress and box spring down a very narrow staircase without damaging the walls at all. When there was an issue with top mattress layers separating on our king size mattress, the store staff and the delivery staff worked together with us to quickly remedy the problem.
We have THREE Savvy Rest mattresses and we LOVE them!!! They have improved our sleep quality and our health! I recommend Savvy Rest to everyone!
The Serenity bed was easy to assemble and has proven to be very comfortable. I would definitely recommend it to others
Overall, our experience was good. However, there was an unnecessary ordering delay to receive a replacement latex layer to change the comfort level of the bed. The delivery service was outstanding.
Pretty simple...placed an order, it shipped quickly. An item was missing from the initial order, called customer service, rectified immediately and they shipped the item out overnight, which was totally unnecessary but appreciated! Awesome company to order from, good folks working there, and am sleeping better because of it. Thanks!!!
We have purchased a full size 100% Talalay mattress previously and love it! We are interested in the future purchase of a queen size mattress as well. Bernardo is a wonderful salesman in the Rockville store and is so very patient and understanding of any questions or issues that we can think of! He is an absolute asset to Saavy Rest and any customers who need help with their purchase! We will always feel we can call him and that he will take care of us! We have had a Saavy Rest mattress for over 1 year and it's still like brand new! It is a more superior mattress than we were used to and we are looking forward to having another one for our other bedroom. We would recommend Saavy Rest and Bernardo to anyone who wants a better night's sleep and a salesman who knows the product and cares about what he sells you. Thank You Bernardo and we wouldn't go anywhere else!!!
Everyone we worked with at the Berkeley store for our mattress buying experience was helpful, informative, and pleasant. Very positive experience!