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Plushbeds vs. Stearns And Foster

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Plushbeds

PlushBeds is a manufacturer & retailer of luxury organic mattresses. They are certified organic, going through the rigorous process of having their source materials, factory and products certified GOTS and GOLS organic. Also, their mattresses are GreenGuard Gold certified, passing strict tests against offgassing harmful compounds or allergens, ideal for those with chemical sensitivities. Their luxury organic mattresses include the luxury Organic Latex Mattress, organic Hybrid Latex Mattress, a Vegan Mattress, competitively priced Eco Mattress, and their organic Pillowtop Hybrid Mattress.

Stearns And Foster

Stearns and Foster has been around for over 150 years with its last few decades being a part of the mattress conglomerate Tempur-Sealy along with brands like Tempur-Pedic and Sealy brands. With such a long legacy, they have become a recognizable name-brand known for luxury craftsmanship and high profile hybrid designs. With most customers experiencing the pillowy comfort they are known for, there have also been reports of durability concerns from customers over the recent years.

Based on our aggregated reviews and our scoring method, we recommend Plushbeds in this match up!

See Our Full Review of Plushbeds

Mattress Score

Overall Score:
Plushbeds: 9.4/10
Stearns And Foster: 7.3/10

Customer Satisfaction:
Plushbeds: 9.3/10
Stearns And Foster: 7.2/10

Price Value:
Plushbeds: 9.2/10
Stearns And Foster: 7.5/10

No Back Pain:
Plushbeds: 9.4/10
Stearns And Foster: 6.5/10

Price:
Plushbeds: $2149-$4598
Stearns And Foster: $1699-$8998

Plushbeds:
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Stearns And Foster:
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Plushbeds's Owner Satisfaction

With customer reviews, it is easy to condense benefits and drawbacks. That said, it is sometimes difficult to stay focused with all of the reviews from countless brands. These mattresses have received some mixed emotions from customers. Some are ecstatic about their new mattress, but others are less pleased.


Plushbeds's Supportiveness

Some are happy with the supportiveness of these mattresses, but some others have been dissatisfied. For those that are larger in frame or have tender spines, make sure to do additional reviews before buying.

Edge Support
There are some mixed reports about edge support for these mattresses. Some find these mattresses to have even support, but others felt like there was unevenness.


Plushbeds's Durability

It is extremely important for shoppers to find a durable mattress, but some brands care more about selling their products than focus on long term quality. Luckily, these mattresses are above average when it comes to durability. Most customers are happy with their mattress for 5 to 7 years, but some folks that are heavier may find that there mattress doesn't last as long.

Stearns And Foster's Owner Satisfaction

If you are examining this brand, take a look below for more details about these mattresses. They, unfortunately, don't get the best reception from customers overall. Some customers had positive things to say about their new mattress, but others didn't feel good about the comfort.


Stearns And Foster's Supportiveness

Most customers describe these mattresses as having above average supportiveness, which is refreshing for those that need a mattress to align the spine. However, there are some reviewers that describe a lack of support for their bodies, so take a look at some of the other reports from customers to make sure your choice is right for your body.

Edge Support
Edge support is a useful indicator of resistance and support along the sides of the mattress. These mattresses do well here, but heavier folks may experience less than ideal edge support.


Stearns And Foster's Durability

Sadly, these mattresses aren't well loved for their durability. While some sleepers reported feeling comfortable, others talk about problems with comfort over a short duration. If you are considering, make sure to read more reviews and go over the return policies before you buy.

Browse Plushbeds Customer Reviews

Natural Latex for the W
I found a latex pillow about 12 years ago and won’t sleep on anything else. A few years later decided to try a tempurpedic. The result was that it lost its support and my investment was at the end of the road I’ve had this New latex bed for 6 weeks and I have woke up feeling really good. I’ve been able to get restful sleep. My pillows last a long time. And I’m confident that this bed will outlive a tempurpedic.

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Good product
My wife and I love it. Its great how you can change the levels of firmness.

The mattress I purchased is
The mattress I purchased is great. I wake up without back aches or stiffness.

Wish I would have bought this years ago
I don’t wake up with headaches anymore! It’s amazing. Not too firm and I am 112 llbs

We love this mattress! While
We love this mattress! While it feels soft when you first get on it, it sleeps medium and is just so comfortable. More comfortable than our tempurpedic on my neck and shoulders. Highly recommend.

Superb mattress. Ordered the extra
Superb mattress. Ordered the extra firm and couldn’t be happier. Setup is easy but requires a second person. I feel I sleep better now. I’m a true believer in latex!

I never write reviews...but this
I never write reviews...but this bed is beyond fabulous. I'm not kidding!!! It was a leap of faith to order something like this from a website and hope that it would work out. Its worked out beyond my wildest dreams. I love it!

Absolutely love it!
The best bed I have ever slept on and I absolutely love it! Quality for the cost is excellent!!!

The first night I slept
The first night I slept on the organic latex mattress, I knew this was the one. It rolled right out of the box with ease and onto my adjustable bed. I slept on it that night. No odor whatsoever. Very happy with this mattress after three months of sleepful bliss.

Fantastic mattress
I loved my mattress and slept so well that a couple of years later I bought one for my son too. Very happy he loves it too. Comfort level is off the charts. An absolutely fantastic mattress without the noxious smells that often come with new mattresses. I'm a side sleeper and the medium is really the perfect fit. It feels like you're sleeping on clouds. The temperature is also a non issue. We had an older mattress that caused over heating, but with our beautiful organic mattress that is not a problem. Would recommend the purchase without hesitation.

Great mattress for the money
Great mattress for the money

blissful sleep since night one.
blissful sleep since night one. so happy that i made the decision to get the Botanical Bliss!!

Love my bed!!
My new bed is very comfortable and I am sleeping well! The best thing about this bed though is that it’s made with organic materials! That was very important to me as I researched for a new bed.

I love my mattress. It
I love my mattress. It is just the right combo of soft and firm! I like how I have options with the layers. I required a low profile to suit my bed and this was perfect. AND it’s better for the environment! Love it!

This mattress exceeds expectations. I
This mattress exceeds expectations. I find it to have good temperature control (I usually sleep hot). It has no weird odors, in fact it really doesn’t have a distinct smell at all. I find it supportive yet soft enough for my hips which can hurt on a too firm mattress. Before I had this bed I thought I had terrible insomnia because my sleep was broken and not long enough. Now I don’t wake up during the night at all, and I can sleep 7 hours straight! That feels miraculous! There are few cons to this mattress. One is that it is quite heavy, so getting a bedskirt under the mattress is difficult. It also makes the bed almost important to move to allow easy access underneath the bed for vacuuming.

Feeling much better, thanks!
Before getting my new mattress my back and neck were killing me. It only took one night on the new mattress before the back pain went away entirely, and after adding a couple feather pillows into the equation my neck feels much better as well. If your neck and back feel injured but you don't remember injuring yourself then it's probably how you're sleeping. I got the medium firmness and it's quite firm but still cozy. I mostly sleep on my side and I'm glad I didn't go firmer.

Pure gold
The most comfortable bed I've ever owned.

Queen Plush Medium Soft
We are very happy with the mattress so far. We had some initial issues with one of the layers being damaged in shipping, but Plush replaced it and made good!

Botanical Bliss
Ordered the Botanical Bliss latex mattress and found it to be very comfortable. There was an issue with one of the layers of latex, but the company remedied the situation by sending a new one. All in all, very happy with this purchase. One word of advice - be sure the mattress is placed on a very firm support.

No coils, no jiggling awake!
Years ago we purchased a Saatva brand mattress. After having had a memory foam that was way too hot for sleeping we wanted something cooler and this was a great mattress. In the last few years however my husband started having restless legs and with inner coils in that mattress meant I was being awakened every few minutes. We decided to give a fully latex foam bed a try and a month into it we are very pleased.

Very comfortable bed. Worth every
Very comfortable bed. Worth every penny!

Happy
Have used a latex foam mattress for nearly 70 years. This was a perfect replacement for us. It was very easy to put together on my bed. We are sleeping well. Really appreciated the good customer service when one layer was damaged by the shipping company.

Best mattress ever! I feel
Best mattress ever! I feel like I’m sleeping on a cloud!

Botanical Bliss mattress
We chose this mattress for several reasons. Most importantly, the two of us finally have the mattress firmness that works for each of us as we chose the split firmness king size. My spouse loves his firm side. I made made a comfort adjustment to my medium firmness side and am now happy with it. So that brings me to the 2nd great aspect of this mattress. The cover completely zips open to allow you to rearrange or exchange the latex layers to meet your comfort needs. The zippable mattress enclosure keeps the 2 sides snug together, so no gapping. It is excellent quality materials all around. The 3rd feature unique to this mattress is the top layers of the mattress that include a thick, 3” layer of wool. It’s the first mattress I’ve ever had that doesn’t concentrate heat. Latex is a great improvement over other foam mattress materials. We’re hoping that latex lasts as long as they claim. The softer latex does sag or form to your body shape somewhat whereas the firmer latex does not. Overall we are very happy with our purchase of the Botanical Bliss mattress.

Trying the new bed out
Trying the new bed out right now.

All our beds are now
All our beds are now Botanical Bliss. We love them! Comfy, with support, plus no dangerous chemicals. As a two-time cancer survivor, that is important. Plus, the mattresses aren't unnecessarily thick, making it easier to purchase bedding, and easier to actually make the bed.

Best Quality Latex Mattress for your Health
My husband & I LOVE our new Latex Organic Botanical Bliss mattress. We ordered the 12" King size, medium firmness. It has provided us much comfort in the past 45 days that we have owned it. It was delivered within 10 business days - awesome! The sheets we got are very comfortable & soft. I called the co. to place my order & ask a few questions. The ordering process was so quick & easy & the gentleman I spoke to was very knowledgeable, thorough & friendly. I have researched many mattresses on line... this was the best product & warranty!!! Not the cheapest but the best materials & customer service. Organic Latex & 100% organic mattress cover is best for your whole body & skin. Recommend client to know what materials a mattress is made from, not just look at price. Quality for your health & great warranty!!! TY Plushbeds for providing quality materials & workmanship to make a comfortable mattress that is free from chemicals & no off gassing smells. Remember this purchase is investing in the quality of your health, skin & sleep for many years ahead!!! Even my 3 yr. old grandson is approves - this is where he prefers play on his tablet as I work from home - with desk in my bedroom.🙂

Really really great mattress!!!
Really really great mattress!!!

Highly recommended
I’m so happy with this mattress! It’s nontoxic & the most comfortable mattress I’ve ever had. I highly recommend!

Satisfied Customer
As a previous bedding salesman , I am convinced that California Plush Beds are the finest beds ever made! As a recent owner of the Botanical Bliss, I find that it is the most comfortable and restful mattress ever hands down!,

SO comfortable & perfect for those with chemical sensitivity!
Love our botanical bliss (in “soft”, 10 inch). I am recovering from mold toxicity and mast cell/multiple chemical sensitivity and we wanted to make our sleeping environment just even more healthy and conducive to healing by choosing an organic mattress! I didn’t have any negative reactions to the mattress at all! I am so pleased with the comfort level and quality, as we did trial a different one before this from another company and it was incredibly uncomfortable. It really is SO comfortable. Note that you will likely want a platform to go under it because it is definitely much much thinner than the mainstream mattresses out there, so it’s very low to the ground if it’s directly on your bed frame. We just used some bed risers that we already had to elevate the whole bed for now and will eventually get a platform. Anyway - if you’re on the fence, give this mattress a try!

What I've always wanted...
Loving it! So glad I made this purchase! Sleep like a log...

We love our bliss king
We love our bliss king mattress! We both have different sleeping preferences.. me a little more soft, him a little more firm... and it actually works great for both! Service was excellent... getting bed delivered when promised! Thank you for a seem-less experience... hard to find these days!!!

Super Comfy BUT Difficult to Move
First off, it was quite an interesting process to put together the bed. I definitely broke a sweat positioning the mattress. After I finally figured it out though is when the magic happened. This bed is SOOOOO comfy. I barely needed any period to adjust to it. Night one I slept like a baby and have slept that way ever since. Firm enough to provide nice support and soft enough to cradle my body. The latex layers when opened up have a natural smell which assured me of their organic materials and design. Overall the bed's comfort is 5/5. Moving the mattress temporarily or when moving to another home is a different story. This thing is HEAVY and FLOPPY when trying to move it. And after moving it, I had to open it back up and adjust the layers back into line. Other than that, super comfy. Would buy from PlushBeds again in the future.

Love my new mattress. I
Love my new mattress. I have never slept better. The firmness is just right and I feel better knowing it is organic.

excellent product ....extremely pleased...l;ike sleeping
excellent product ....extremely pleased...l;ike sleeping on a cloud no pressure just pure float

Sleep like a rock
Love this Bed!

We have had our mattress
We have had our mattress for a couple of months and could not be happier! I spent two years researching latex mattresses and it was worth it. My fiancé has a ton of allergy and respiratory issues so we needed the organic materials. But I am a solid side-sleeper and needed a softer mattress. Latex tends to be more firm. Not wanting to sacrifice my comfort for his health, I searched for a softer latex solution. This mattress is perfection from the instant you take it out of the packaging. The perfect amount of support and soft, springy bounce. The only bad thing I can say about it is that it makes it so difficult to get out of bed in the morning because it is so comfortable. I am obsessed with this mattress. We opted for the 12” split Cal king in medium firm. I absolutely recommend getting the extra layer of latex. Worth every dollar. The construction is top notch and the quality of the materials is unmistakeable. I love this mattress.

I love the mattress- it
I love the mattress- it is very comfortable. I also love the sheets that came with the mattress

Great decision to go with
Great decision to go with plush beds.

Browse Stearns And Foster Customer Reviews

Finally experienced Sleep-full Bliss
Was really considering the new Foam/Gel topped mattresses, just because that is the "new" marketing for mattresses. My wife and I narrowed it down to the Stearns and Foster Reserve Firm and the Sealy Kelburn II. I was so ready for new a mattress as my lower back was always sore each morning. We went back into store and tried the two mattresses and she said I like the Stearns and Foster. I was hoping she'd say the Sealy Hyrbid but I actually felt a traditional style mattress was the best choice. Boy am I glad she chose the Stearns and Foster. THe bed arrived the next day in great condition, we let it air out from the packaging and put on a new mattress protector/topper. She added a little spray of fresh cotton scent to the topper and when we fell into bed that evening, it was bliss. We woke up Sunday morning, actually earlier than we normally do and both said....that is weird, we slept 7 hours and it feels like we slept 10.....and I had no sore back. We just laid there for couple more hours and enjoyed each others company. The Firm mattress is still very soft and with the light topper that carries a bit of filling it, it works perfect for the both of us. I weigh ~180 and the wife is ~120 One of the best purchasing decisions we ever made.

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Made for me!
The S&F Reserve No.2 is absolutely hands down the best mattress I have every layed on in my whole life!! As soon as you lay down on it, you are engulfed by a comfort second to none- sending you to dreamland immediately!!

Five stars
so far, like the product

Very comfortable so far...
We have the mattress for about 1.5 months and so far it's very comfortable. Much better than the last mattress that caved in the middle.

Best night sleep in years good quality
Great

Love the comfort
I have SI joiny dysfunction & was so afraid having a new bed but it did not make my situation any worse. Love the comfort, sturdiness & quality! Hope I can say that in a few years & there is no breakdown.

I love my new mattress best purchase made
The edges stay firm but the bed conforms to your body

Mattress Feels Bespoke
I have never slept better than on my Stearns & Foster Lux Estate Hybrid mattress. A complete restful night's sleep is so important and I had no idea what I was missing until I slept soundly on my new S&F mattress. I now look forward to going to bed and wake up each morning well rested, energized, and excited to greet the new day. I love my Stearns & Foster Lux Estate Hybrid mattress and recommend it frequently. It is a well-built, solid mattress designed to provide lasting comfort and stand the test of time. When my new mattress arrived, I was ecstatic. It was even better than expected. It is beautiful to look at, but is solid, strong, and durable. The hand-tufting, encased coils, edge protection, rich fabric - the precision and craftsmanship - all give this quality mattress a luxury feel. The mattress has a lot of heft and durability. It is a solidly built quality mattress and foundation that feel like they will stand the test of time. *This reviewer received a mattress at no cost as part of a product sampling program.

This mattress is exceptionally adequate
This mattress is a very recent purchase. So far, so good. My hope is it will withstand ordinary wear and tear and afford me a good night's sleep for years to come.

good mattress
very soft and comfortable, but seems to developed cavity over a period of time.

Yes i would buy gain
So far so good

good mattress
still getting used to it

Review from stephanie of Charlotte, NC
I am not accustomed to writing a negative review, especially after reading so many reviews that are positive; but please beware because you too could experience the same circumstances that we are currently experiencing. Unfortunately our experience with the Dartford Ultra Firm Mattress Set is not so positive; perhaps it is possible that we received a “substandard set”. At any rate, my husband and I saved and planned for this very expensive purchase for our retirement comfort and because we wanted a very high quality mattress. Additionally, before we made the decision we read numerous reviews, and we were convinced that this Stearns & Foster mattress would be the best for us. Well we’ve had our set for a little over one year and we have rotated it approximately twelve times just to keep it balanced, and still it has sags and there is a very conspicuous ridge in the middle of it.

We were informed that Macys has a very strong Customer Service satisfaction rate, so we contacted Macy’s regarding our experience and they advised us that an inspector would evaluate our concern and provide feedback to them. As we assumed it would be, the evaluation was not to our advantage. So it appears that the purchase that we thought would be very satisfactory especially given the reputation of Macys and Stearns & Foster, did not provide us with the value, quality and comfort that we expected Macys to stand behind. I would advise everyone to think twice about purchasing a mattress at this price point from Macys.

Review from Mari of Beacon, NY
Purchased adjustable mattress from Sleepy's. I paid almost $4,000 for this mattress. A hole appeared in the mattress after two years. It is getting bigger. Stearns and Foster refuses to either repair this mattress or replace it. I am still paying off this mattress.

Review from Marcel of Farmingville, NY
I have to give Bedding 0 stars. I have the bedding for less than 5 years. My husband and I are senior citizens (72 and 75 years of age). We took the proper steps, according to the Warranty Claim. Which is a process consisting of taking numerous photos of the king size bedding: remove mattress, box spring take photos, measure sinkhole with a string etc. That being said - this was not an easy job. The photos did not show the sinkhole correctly due to our inexperience of performing this task. Our claim was denied. I wanted a representative to come to my home and take professional photos - that is not their policy. They would like us to retake the photos - they do not care that it would be basically a hardship for us to go through that procedure again. Do not buy Stearns and Foster Bedding. What good is the warranty.

Review from Debbie of Levittown, PA
I purchased the Beth Luxury Plush mattress on 5/27/2012 from Ashley Furniture Company. There is a sag in the middle and no matter how much I try not to roll into the sag I wake up in the middle of the night in the center where the sag is with back and hip pain. I read the reviews and realize I am in a hopeless situation. I am waiting for my appointment to have my sag measured but I already feel like it is a waste of time. It's really sad how this company is selling consumers very expensive mattresses and then have all these crazy loopholes in the warranty. Just from the number of consumers that have complained about the same issue I'm sure they realize that this is a major issue with their mattresses. I am already preparing myself to buy a new mattress because it is impossible to sleep on my Luxury Stearns & Foster. I am currently sleeping on a Futon bed in my spare bedroom as I wait for my measurement appointment.

Review from Sonya of High Point, NC
We bought a Stearns & Foster mattress about 3 years ago. We were told it would provide great support for our back. We were also told it would not sink in on each side. This mattress sinks on each side and there is obviously a big hump in the middle. This all started within the first 6 months. We have turned the mattress, stood it up, whatever we could think to get rid of the sunk in parts. We are extremely disgusted that we spent so much on this mattress and are currently shopping for a new mattress. My husband and I are tired of waking up with extreme sore backs. My husband a lot of times ends up on the couch to get a better night's rest.

Review from Yolanda of Washington, DC
I purchased a Stearns and Foster Cora Queen sized mattress from Sleepy's in Maryland in June 2014. After a year, I noticed indentation in the center and on the top corner. I noticed that my body aches and that it's hard to get out of the bed because of the center indentation. For the past six months, I noticed the back aches worsened. I put in a claim form to Stearns customer services on February 26th and have not heard from them. After reading complaints about the same exact thing regarding the Stearns and Foster mattresses, I see I'm not the only one. I paid a lot of money for this. My last mattress lasted the whole 10 years before needing a new one. After reading the complaints, it looks as though it's difficult to get your money back even though you are under warranty.

Review from Love of Fenton, MI
I'd like to start out by saying that I have loved and slept incredibly well on my S&F Thornwood Lux Firm mattress for several years. Additionally, everyone who has slept in my bed has commented on how comfortable it is (even now, admittedly). However, having said that we're at the 6 or 7 yr mark and it's definitely showing signs of wear. I'm a bigger girl, so I understand that takes a toll and can create indentations. I rotate my mattress a few times yearly in an attempt to delay wear, but now it's hard to find a spot without a dip. I tend to wake up in the morning with a sore lower back, and I can no longer sleep in past 7 or 8 hrs. I have read that mattresses tend to give you 7-10 yrs on average, and I was hoping that being a more luxurious and reputable brand I'd make it to the end of that time frame with this one. Although I was looking to possibly replace it with another S&F, some of the reviews of newer models make me question if that would be a wise decision.

Review from Chet of Myrtle Beach, SC
Please beware of a mattress from this Company. We are having the same issues as mentioned by most on this site - sagging and dipping of mattress where you sleep. Stearns & Foster will not do anything. Paid thousands for this mattress. Do not buy this product. Poor craftsmanship and very poor customer service. Beware Beware Beware!!! Would give "0" stars if it were an option. Shame on you Stearns & Foster.

Review from Annette of Boerne, TX
I purchased my third set of Stearns and Foster mattress in June 2014. Eight months after it started to sag. I filed a claim with the retailer, they sent their expert at my expense. Conclusion was that for the warranty to take place the mattress had to have 1-1/2 inch of measurable sag. Out of luck and out of $2,705.17 for the Emilia Rose PL Queen mattress. Needless to say that we cannot sleep on that bed any longer because it may not fulfill S&F's 1-1/2 inch requirement but the mattress sags and there is no good sleep on it, not as the retailer suggestion that the "mattress is conforming to your bodies". Very, very disappointed. I guess that we no longer be purchasing this brand.

Review from Wally of Alexandria, VA
Bought the Stearns & Foster because of thinking more money means better product. No way, it is the opposite with the Stearns & Foster firm baroque. It is very uncomfortable mattress compared to my Serta perfect sleeper. I own Serta perfect sleeper firm already and this Serta is much better for me than Foster. I'm in progress of returning back the Foster any day now just waiting to order another Serta perfect sleeper for half the price and much better comfortness. Now I know when people say more is not better and like channel designer said less is more.

Review from John@CannarsaDesign.com of Saugatuck, MI
I honestly can't believe how awful this mattress is, and I've purchased quite a few over the years. Like many before, I got this one from Art Van because they've always made the process easy, and have a good selection. I went through their mattress match-making system and really took my time selecting. I thought I made a good choice, and was very happy with it at first. Within a year, we both could feel a definite sag in the middle, developed worsening back and hip pain, waking constantly.

I called Art Van and they courteously sent a service rep out to "measure" by stringing a line across the top with weights on both ends. To meet the requirement for "failure" I learned that a mattress has to have a 1 1/2 inch measurable sag. The problem with this is that the plush top mattress can still have the foam and cushion stay "up" while the firm foundation under it has clearly weakened. Mine "measured" about 1 1/4 inches so it appears I'm out of luck. I sure wish I would have looked for reviews because it certainly is easy to find people who have had the same terrible experience. Let the buyer beware.

Review from Megan of Nine Mile Falls , WA
I've read the negative reviews about Stearns & Foster and agree with every one of them. My king mattress is a Queens Gate ultra firm, is five years old and is defective in the center. Of course the fine print in the "warranty" specifies the inches that it has to sag and says I'd have to pay for inspection and transportation. I couldn't figure out why my back and hip (I'm a side sleeper) were hurting and waking me up at night. Then I felt the center of the mattress, which is where I was sleeping, in a moment of revelation. And although you can't see a sag in the middle, you can feel the difference between that area and the parts of the mattress that would be the twin size areas. It's insidious and of course gives the manufacturer an out from giving me any consideration. So I'm sleeping on one side of the mattress, which will also obviously degenerate.

I'll never again buy this brand. I tried to call their customer service number, and was told via recording it'll be closed due to "unforeseen circumstances" and they don't know when it'll open. Lovely. Whatever happened to pride of manufactured product, or customer satisfaction? I'm not even trying to deal with Sears, which is not much better. I'm waiting for Sears to send me the credit card statements so I can send it on in another post.

Review from Jennifer of Mequon, WI
I've read the negative reviews about Stearns & Foster and agree with every one of them. My king mattress is a Queens Gate ultra firm, is five years old and is defective in the center. Of course the fine print in the "warranty" specifies the inches that it has to sag and says I'd have to pay for inspection and transportation. I couldn't figure out why my back and hip (I'm a side sleeper) were hurting and waking me up at night. Then I felt the center of the mattress, which is where I was sleeping, in a moment of revelation. And although you can't see a sag in the middle, you can feel the difference between that area and the parts of the mattress that would be the twin size areas. It's insidious and of course gives the manufacturer an out from giving me any consideration. So I'm sleeping on one side of the mattress, which will also obviously degenerate.

I'll never again buy this brand. I tried to call their customer service number, and was told via recording it'll be closed due to "unforeseen circumstances" and they don't know when it'll open. Lovely. Whatever happened to pride of manufactured product, or customer satisfaction? I'm not even trying to deal with Sears, which is not much better. I'm waiting for Sears to send me the credit card statements so I can send it on in another post.

Review from SUSAN of Fredericksburg, TX
So we received our 4th replacement from Stearns and Foster and decided to switch the type of bed all together. Sears was great to work with, they even credited us $890 on the difference of the upgrade so we paid an additional $300 to go with the lux estate ultra plush hybrid bed. This bed is soft as expected unless our other plush beds that were delivered were hard and felt cheap and the knobs were laying on top of the mattress instead pulled down. The adjustable base sometimes goes down on it own and smells weird still after 3 months. Smells like hay is the only way I can describe it. But I would recommend the lux estate hybrid ultra plush bed if you are looking for the softest bed!

Review from Zorina of San Diego, CA
I would give zero stars if possible. I purchased a high-end Stearns and Foster bed a couple of years ago. I noticed the indentations about a year after purchase. I thought my back and hips were hurting due to exercise, but I think it's this cheaply made bed. I can't believe they are allowed to stay in business with ripping people off. We had a bed before this one for about 20 years and no problems. I don't think beds should cost $3000 and last a year!

Review from Charles of Cedar Park, TX
We bought a Stearns and Foster in March 2013 at Sears in Columbus, OH. We now feel like we need to buy a new mattress because of the indentations and sagging causing us back pain. Will never buy another Stearns and Foster.

Review from jennifer of Dacula, GA
Have this Stearns and Foster high profile for just over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay home 6-8 mo. a yr. This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid people to rotate, after a few weeks I'm in a rut. Just awful.

Review from Ina of Madison, AL
Bought a bed March 2015. The middle is already sagging. Called the customer service for Sleep Train. Erica informed me that all claims would be denied because I did not have a bar with a leg in the middle of my frame. Of course, I was not informed that was recommended when I first bought the bed for $1800. With all the bad reviews, on this site alone, I will STAY AWAY from any Stearns and Foster bed forever!!! The customer service was of no help. On a side note, as I was talking to the salesman about my problem, someone else walked in with the same problem. Guess what kind of bed that was??? Stearns and Foster.

Review from Rachel of Jacksonville , FL
We purchased a Stearns and Foster king Douglas House LXP with box springs for $2,500+. Clearly this is the worst mattress we have ever owned. Within a year the mattress sagged, though not more than 1 inch. But it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this product.

Review from brad of East St. Paul, MB
We bought our king size mattress about 6 months ago and two months into it there were sagging spots on each side. The indentations are so bad that sleeping has become very uncomfortable. I feel cheated and taken advantage of. Will never EVER buy another S&F product.

Review from Georgia of Avon, IN
I bought the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle sagged so bad I had a hard time getting out of bed. I am physically fit, normal weight and swim laps regularly, walk and stay active. This bed made me feel tired and achy every morning. I finally replaced it with a Jamison for half the price and sleep great now. I put the S & F upstairs in the guest room but no one wants to sleep on it. It will go out on the curb.

Review from Laura of Brick, NJ
My Husband and I purchased a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture. 22 days after sleeping on the mattress - deep sleep indentations started to incur on both side. I called Ashley's upset and scheduled a rep to come out to measure. 1" in deepest spot (after 22 DAYS!) and rep said warranty only replaces at 1 1/2". Again, why should we even have to call a rep after owning a mattress for 22 days?? I read reviews warning me about sagging issues prior to purchasing and I took a chance that it wouldn't happen to us. Just like other postings - I was also told to just keep having a rep come out until it reaches 1 1/2". Very disappointing that we replaced a good mattress that we had with this one. I will not be purchasing a S&F again.

Review from Byron of Glenmoore, PA
I purchased a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a superior bed set that was very firm. It was firm to my satisfaction when tested on the showroom floor, so I purchased it believing I was going to receive a very firm, high quality bed set when delivered..Shortly after delivery, the bed dramatically lost its firmness night after night. The normal body indentations you were to expect I read about on the Stearns and Foster website that were surpassed in the first two months.

Updated 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after only a couple of months with just myself sleeping on it, the bed began to sag uncomfortably. But not to the satisfaction of the warranty requirements when measured by an individual Sealy sent out to my house to measure the bed in a place on the bed where it is impossible to sleep. Plus it was measured many hours after I had awaken and was off the bed, whereas any indentation that was there had risen to a perceived normal level. Customer service was unprofessional and unsympathetic when dealing with me and my concerns regarding the purchase of their product and the questioning of their warranty evaluation methods. If you are considering purchasing a Stearns & Foster bed, do your homework by reading the many reviews on the net, test many beds and research the ones you test. Good luck and happy shopping.

Review from Betty of Killeen, TX
I bought a Stearns and Foster Firm Luxury Mattress in March of 2014. I thought I was buying comfort, boy was I wrong. When waking up in morning, we find that our hips are extremely painful (we are both side sleepers). We also find that we roll to the center of bed. I called Ashleys (that's where I bought it from) with my problem. Appointment was made and craftsmen came out. He said that I did not have a depression of 1 1/2 inches and that there was nothing they could do. I said what about my warranty, he said I did not fall in the guidelines. I bought a firm bed not rock hard. So I'm stuck with a product that I cannot use without waking up in pain.

Review from Fernando of Plainville, MA
Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Came with a 10 year guarantee. After 2 years, terrible indentation on both sides where we sleep. After trying to use kit they send from Marshall Mattress and downloading pics, could not do. I am a senior and this was very difficult. Called and asked for representative to come do. After much begging, pleading and screaming they sent rep.

Received a call from Sleepy's only 3 days after this (before rep came) and they told me claim denied and mattress satisfactory. I could not believe my ears. When I said, "Oh really? They haven't even been here yet." Person on phone was speechless. After rep came and actually said to me, "THIS MATTRESS IS HORRIBLE" I got a call days later from Sleepy's telling me depression in worst spot was 1" and warranty Stearns and Foster puts out, depression must be 1 1/2". I told rep, "I am going to chiropractor regularly and what am I supposed to do???" She answered me stating I should call back in January and maybe sinkhole will reach 1 1/2." I could not believed my ears.

This is ridiculous and totally unacceptable. I will be calling back every single month demanding they remeasure. I am so disgusted with both Stearns and Foster and Sleepy's. After reading other reviews, I realize this is ongoing problem and horrible company and mattresses. DO NOT BUY STEARNS AND FOSTER!!!

Review from Tracey of Henrico, VA
I bought the Stearns and Foster Italian Garden mattress and right away it had deep body impressions. It was replaced and the new one only 2 months old has the same deep body impressions. For $2800 I expected more.

Review from Nicholas of Ipswich, MA
Always suspect companies that leave no way of contacting them on their website. At Stearns & Foster's website you can read all kinds of fancy writings, but no e-mail address to contact them. There is an 800 number and good luck trying to talk to alive person there. You can even see the "file a warranty claim" link on their website, but it does not work (broken link). It is a shame... The company sells mattresses for thousands of dollars and does not stand by their products. When it comes to warranty their defective items, it hides behind Sleepy's, Mattress Marshalls and the "fine print" on their warranty. My experience with Stearns & Foster was terrible in all aspects: the product - low quality, the support - none whatsoever, and the people there - always acting like I did something wrong and never at all interested in learning why their product failed.

Review from Dragan of Calgary, AB
Just like most people, our mattress started to get the sinkhole. I called the warranty department who sent us a "kit" so we could measure the sinkhole. It was a pain to take all the pictures with string. I put extra weight on the ends of the string which made a difference, BTW. While we were doing the pictures I discovered that the box spring had a huge sinkhole too. It was becoming a huge pain to get the pictures and do the warranty so we decided to try buying a new box spring for our King size bed which solved the problem. When we received our new box spring we took apart our old box spring and discovered that the metal frame bends super easy. I think the problem is in the box spring for a lot of these mattresses failing. It was cheaper to replace one of the box springs than a new mattress.