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Autumn 2021 Updates: Dreamcloud, the #1 plush mattress brand, has launched an even more plush, Dreamcloud Premier Rest mattress, which offers more pressure point relief with a luxurious pillow top layer.
Plush mattresses (also called soft) are sometimes desired by slimmer side sleepers and those that want more pressure relief. However, soft mattresses that don't offer support can cause issues with spine alignment and long term support. For this reason, finding a soft mattress option that keeps the back supported while offering greater pressure relief is essential. Below, we go through some of the best rated plush mattresses and others that are common searches but have reported issues. Read on for the full list...
Even though some mattress salespeople and reviewers may bristle at the thought of plush style mattresses due to their perceived issues with durability or spine alignment, we understand the appeal of a fluffy mattress. Having a mattress that relieves pressure and evokes the feeling of a cocoon of coziness is something to seek. That said, there are difficulties with plush mattresses for some sleepers. This is mainly due to the issues with construction that some brands use to create that fluffy feel. That's why we've found this hidden truth:
Luxury plush mattresses may actually have issues with durability.
This is due to the fact that some of the highest priced plush mattresses use packed materials in their surface layers or softer and less durable foams. For those of whom money is no object, replacing a luxury mattress every couple years may not sound so extreme. But for most of us, we'd like a soft mattress that feels comfortable for longer. So, in most cases:
The best options are durable, high rated online mattress brands.
This is because mattresses that are designed to be tightly packed into a box must use materials and construction techniques that can hold up to the packing and shipping. Other handcrafted and freight-shipped options, while cozy at first, may have more issues with sagging and lumpiness after a shorter duration.
Over the past few years, there has been a major competitive force in the mattress industry in the form of online mattress brands that sell direct and offer versatile designs, including plush varieties. If you are interested in mattresses beyond just plush offerings, learn what sleepers are saying about our top rated mattresses. Read on to learn more about mattresses that feature plush feels (both the best and popular retail brands)...
While there are many mattress brands that sell soft mattresses, some of the highest rated include Dreamcloud, Puffy, and Brooklyn Bedding. Those that are retail favorites, but have mixed reviews from customers include Beautyrest and Stearns & Foster. We'll go through the top rated plush mattresses and those that are popular in-store options.
Here they are ranked...
While Dreamcloud started with one medium firmness mattress, they now offer a luxurious plush mattress, the DreamCloud Premier Rest, which has a feel similar to a luxury hotel mattress with plenty of pressure relief, but with a sturdy construction that doesn't skimp on support. Those that are larger than average will experience it as very soft, and may do better with the DreamCloud Premier or DreamCloud. Ranging from 14'' to 16'' of total thickness, these mattresses are some of the best luxury bargains while still being cozy and durable.
The pros: One of the best rated mattress brands available. Premier and Premier Rest have an especially luxurious pillowy feel.
The cons: Not many cons. Very large sleepers may find them too soft for them.
Price Range: $899-$2099
The Puffy Lux mattress offers a medium-soft and pillowy all-foam comfort. For those that are looking for the pressure-relief of a high end memory foam mattress, the Puffy mattress is comparable with more expensive Tempur® products, but for hundreds of dollars less. Most customers find the mattress to be both cooling and exceptionally pressure relieving, which is ideal for those that are side sleepers and want a pillowy feel.
The pros: Cooling, pressure relieving, and affordable for the materials.
The cons: Those that like memory foam feels will do best here.
Price Range: $795-$1995
#3 Brooklyn Bedding
Brooklyn Bedding offers multiple different hybrid and all-foam mattresses. One of their core differentiators is that they own their own factory, which means they pass on more savings to their customers. Specifically, their high profile Aurora mattress offers a soft firmness option that is exceedingly pressure relieving and comfy without losing out on durability. With high ratings from customers and a generous design for the price, there is a lot to love about these mattresses.
The pros: Aurora offers a high rated soft version that customers love.
The cons: Some heat retention reported.
Price Range: $999-$2124
#4 Nest Bedding
Nest Bedding offers an array of mattresses -- some with soft versions and some without. Their Alexander Signature Hybrid, is one of their top rated mattresses and comes with luscious layers of foam on the top layer with a plush version to choose from. For those that are looking for budget-friendly or all-foam versions, Nest also has those with soft versions as well. Overall, customers like how they feel though there are some that wished for more materials for the price.
The pros: Multiple design and firmness options to choose from. Solid brand and Alexander Signature Hybrid is a great option.
The cons: Not all options are top rated. Some prices may be incremenally higher than online competition.
Price Range: $799-$3299
Amore is another online mattress brand that features multiple mattress options. Their Luxury Hybrid mattress features a pillowy surface and has multiple firmness options, including a soft version that will work well for those looking for pressure-relieving goodness. While their Amore Natural Mattress has an optional pillow top add-on for a softer feel, it may be too firm for those that are looking for a truly soft mattress. Customers like their Amore mattresses overall with good reception about customer service and support. However, there are some that have had a few issues with durability.
The pros: Solid customer support and multiple mattress options, including an exceptional soft version.
The cons: A few issues with durability reported.
Price Range: $700-$2100
Saatva is a very popular online mattress maker, that is famous with its direct advertising on TV and elsewhere. Their Saatva mattress features a traditional innerspring design, but has a large amount of edge support foam and comfort foam on the surface to facilitate a pillowy feel. With three firmness options to choose from, those that are looking for a soft, fluffy comfort can opt for the Plush Soft firmness, which will provide a wonderful side sleeping feel for average sized and slimmer sleepers. Most customers have good things to say about Saatva's mattresses and their options.
The pros: High quality innerspring designs with firmness options for a reasonable price.
The cons: Some sleepers prefer pocketed coil support systems.
Price Range: $599-$1499
Tempur-Pedic is known for their exceptionally pressure-relieving foam mattresses. Their Tempur-LuxeAdapt® mattress offers a soft version and five thick layers of foam that will embrace the body with a cozy feel. While most customers like their Tempur-Pedic mattresses, there are many that disagreed with their high pricepoints. Additionally, there were others that reported problems with sagging issues.
The pros: High end mattresses with soft versions with the top of the line for memory foam feel.
The cons: Some issues reported when it comes to durability and pricepoint.
Price Range: $1599-$8398
#8 Simmons Beautyrest
Simmons Beautyrest is a popularly sold brand in-store and is famous for their large-scale advertising campaigns on TV and through their retailer partners. They offer a wide spread of products -- from budget-friendly to quite expensive. With a range of firmness options, there are both firmer and softer varieties to choose from. While most sleepers report finding something that they like at first, there are some issues with durability over time. Due to this, some sleepers feel that they prefer the alternatives listed above.
The pros: Wide array of options for competitive and luxury pricepoints. Customers generally feel comfortable at first.
The cons: Some issues with durability reported by sleepers.
Price Range: $799-$6999
#9 Stearns & Foster
Stearns & Foster is another brand that is widely known for their soft, pillow top mattresses. That said, their mattresses are quite a bit higher priced than competitors. With mattresses running in the multiple thousands of dollars, customers expectations are oftentimes much higher. With more luxury materials like cashere packed in the top layers, customers are mostly pleased with the initial feel of these mattresses, but there are many who reported problems with durability. Some customers describe issues with quick sagging and degrading comfort layers in the pillow top. This is one of the negative side effects of using looser material in the top layers.
The pros: Luxury plush options with a wide array of designs.
The cons: Many issues with durability and long term comfort reported.
Price Range: $1199-$10799
Although on first glance, buying a plush mattress sounds like a great option, there may be better options out there for you depending on your body. If you have a heavier body type:
Consider buying a mattress that is medium firm and offers more support.
Most folks may not know this, but it is one of the best times to be a mattress shopper. There are hundreds of new brands that are coming into the market to compete for your business and this means if you are willing to take a little extra time reading about the best mattresses for you, it can literally save you $1000s of dollars and endless headaches.
If you are ready to learn more about why buying a mattress online direct from the brand is better than shopping elsewhere, read our 2021 Mattress Buying Guide!
...or jump right in to reading our reviews for our Top Rated Mattresses.
Best night's sleep ever
Bought the adj bed frame and DreamCloud mattress. Best investment I’ve made in years. Plus they have GREAT Customer Service!!!! Highly recommend
Promptly delivered and very comfortable [Dreamcloud Review]
It is very quite and comfortable.
Absolutely love this bed - short and sweet. Very satisfied.
After reading review after review after review, finally took the plunge and ordered our DreamCloud. A king! Our old bed left me with sore shoulders and my back aching. Could partially be due to the box springs but we religiously flipped the mattress and have only had it a year until we said enough, we need something different! UnBagged our DreamCl...Read Moreoud, let it open up and after a week or so, it was night and day difference compared to our previous 10 month old semi-firm pillow top spring mattress. There is a "new smell" to it which didnt bother me and went away pretty quick. The bed is super comfy, I'm 5'9 265 and I dont see any type of dip in the contoure of the bed and have not flipped it yet. On a scale from 1 to 10 I would put firmness at a 6.5-7...it could be alot firmer but i am.glad with what it is. For the price and me being a cheapskate, i am pleased with the quality and the comfort of the bed. Some reviews were saying it over hangs the edges or the edges could be a little firmer or reinforced, I have no issues with it. The bed looks amazing after airing out and filling out after opening. I recommend it to anyone who has a "Bed in a Box(or bag)" glad I took the plunge! Read Less
The mattress is fantastic. I’ve had three spinal surgeries and I can finally rest well and painlessly on this mattress. My wife and I got the firm model and we love it.
It’s only been a couple months since we got our mattress but my husband and I have loved sleeping on it. It’s a little on the firm side but we enjoy sleeping on it and when the other wakes up, we don’t interrupt each other’s sleep since we can’t feel the other getting out of bed.
This mattress is simply great. It gives support and no more fragmented sleep.
My husband had a hard time sleeping on it for the first week or so because he wasn’t used to firmer mattresses. We’ve had it for a little more than a month now and he has no complaints about it anymore. I personally have enjoyed the mattress since the beginning and have no complaints at all! Overall we are very happy with our purchase.
I received the new Dreamcloud as expected and fell in love. The support is fantastic. Firm but cloud soft.
my husband and I are really enjoying our new mattress. It's very comfortable and the experience of the purchase, delivery and packaging was impressive. I will say that it's a pretty firm mattress and not suggested for stomach sleepers but overall it comfortable and very good quality.
Best mattress I've owned so far.
The mattress is huge. Much bigger and WAY heavier than I expected. I ordered a King - 14" thick mattress and it took 3 adults to move it. Making the bed will NOT be fun but the bed is OH SO comfie. My lower back and hip pain is GONE. :)
I ordered the wrong size Puffy.. I should have ordered a California king. Instead,I ordered a regular king mattress. Not knowing there was a difference.. the first night that I received my king size puffy, I slept all night.. it was like sleeping on a cloud .. (is there any way that I can exchange the my king mattress, for a California king?)...
The customer service of this company are great and their products are superb...
Haven't slept this good in years!
We love our new mattress! It’s so comfortable! We also ending up buying the puffy lux pillows, they are great! The mattress is soft but yet firm enough to provide support!
Take my word for it, since I did plenty of research for a mattress, get a Puffy mattress. There's plenty of options out there, but Puffy rose to the top. I couldn't be happier with the purchase and couldn't recommend it enough. Thanks for a pleasant transaction, and I'll definitely be buying some more!
I have to disagree with many of the reviewers that claim it sinks in too much and hardness is 5 or 6 out of 10. Mine is at least a 7 possibly an 8. It is extremely comfortable regardless of sleeping on my side or back. It has no sinking spots . I also have the pillows that are very comfortable as well. Also for those claiming it's better than a tempur pedic ? No it's not. But for the money it's a great mattress I'm happy with my purchase and would recommend to aNyone.
It is more comfortable than the purple original mattress and it has a good feel to it. I really like that it has a lifetime warranty.
We have had so many mattresses over the years. We were basically sold on a "number bed," but we decided to give Puffy a try. From day one, slept all night! It is seriously a great mattress!
We slept on a water bed for 25 years. My wife loves this mattress. She is able to sleep all night long. I wish it were a little softer. I looked at the Mattress pad, not sure if I want to spend the money for the pad.
I have absolutely nothing negative to say about this mattress. Both my husband and I are very happy with our purchase. The bed is so comfortable and gives us a much better sleep than our old mattress (serta) did! Our 1.5 year old son also loves it, which may be part of the reason he joins us in bed at some point each night!
My son loves his new puffy mattress. He sleeps better now then he ever has.
This has been the most comfortable bed my husband and I have ever slept on! I love the super side beds and he loves the harder than concrete beds.... how could this be so perfect for two complete opposites! Stop reading reviews and give it a try! You will not regret it!
Ahh we love our puffy mattress. My husbands back pain is GONE, I sleep like a baby and even our dog loves it. It's hot and humid outside and we don't overheat when we sleep like we used to! This mattress was the best purchase we've made yet.
I was a little sceptical as this was our 2nd "bed in a box" and while I appreciated the customer service of the first one I did not enjoy the bed at all. With that said I am so delighted to be dead wrong about Puffy, I tell my wife almost every night that I love our bed and it's the truth!
So far I have had some of the best sleep in a very long time. I have permanent back issues and this mattress so far has help improve my rest and helps me get through the day. I believe we will be keeping it because my husband is sleeping better too. We were never a fan of sleeping on foam because it was hard to roll over or it was too hot. Not the problem with this mattress. It's the easiest foam mattress to move around on and gets quite comfortable once you get still. We are enjoying it. I would purchase another if needed one day.
Stays very cool and the medium is really comfortable and soft.
Just inboxed it today, it love it already!
excellent mattress. sleeping soundly with no aches and pains when I get up,
Absolutely love this bed! Blows temper pedic out of the water!
Pressure point reduction and the feeling of levitation
Fast Delivery! Easy setup. VERY comfortable. Coolest I’ve slept in years. We are 1.5 weeks on this new bed and have been sleeping very well.
I LOVE my new mattress feels like a cloud everything I wanted plus more
My husband and I love our new mattress. We struggled to decide between the medium and the firm. We worried the firm would be rigid and that the medium would be too soft. We purchased the firm and are delighted. It’s comfortable while supportive. This mattress is wonderful and the customer support is outstanding.
My husband and I love our new Aurora mattress! It was easy to set up, super comfortable, and cool to the touch. What we love the most is that we can't feel each other move around at all!! While the BB Aurora is a more expensive mattress in a box, it's WELL worth the money. We will be buying BB again for other bedrooms in our home.
The bed keeps us cool and is very comfortable, very happy so far.
Just an amazing mattress, we absolutely love it and would not buy anything else!
We purchased our mattress almost one year ago. My husband is a back sleeper and I am stomach sleeper. We both sleep great and cooler than with our old mattress. We say to each other all the time how much we love our mattress and sleep so much better. Highly recommend this mattress and glad to purchase a product manufactured in USA.
So far so good
There's a substantial difference between medium and firm. We felt like we had to lift ourselves up out of the mattress to turn over on the medium. Now we are sleeping peacefully on the firm.
We ordered our bed fully expecting it to take over a week to arrive. Everything arrived in 2 days. Setup was very easy for the frame and unrolling the matress. Comfort level is perfect the wife and I slept great the first night we got it. The firmness is great I dont find myself having to roll around switching sides throughout the night. I also dont fell trapped or struggle to get out of the bed. Highly recommend
I had tried the Alexander Signature Hybrid when I went to visit friends out of town and they had it in their guest room. It was the best I slept in years. Customer service was incredibly helpful with my questions and even reached out to follow up when I left the mattress in my cart overnight to think about it one more time.
I purchased the Alexander Signature in Luxury Firm as well as a Tencel Mattress Protector and a set of Tencel Sheets and received a promotional pillow as well. Overall, I would rate this as a great mattress if you like the memory foam feel and a soft spongey mattress. If you're reading reviews and wondering if this mattress is right from you remember that mattress comfort is subjective. Some reviews that I'd read were rated low due to this mattress being to firm, some rated it perfect and some rated it too soft. I personally feel that the soft spongey memory foam is too soft for me and will be seeking a return on this mattress. I don't get the support that i need out of this mattress, sometimes I wake up with more aches and pains than when I went to bed. I would rate the tencel bedding 4/5 as well, taking away one start due to the noise these sheets make when tossing and turning. But the sheets are comfortable and great for hot nights. They may be less noisy without the mattress protector underneath them, I've never used them without the protector on.
Tried many mattresses from purple to tempurpedic. They were all high quality with terrific customer service... but end of the day they just werent right for us. Then we tried the Alexander signature hybrid... it's incredible. I can't even describe it. Truly is the perfect blend between spring and memory foam. Couldnt be happier.
I am not the kind of person who would ever think to buy a Mattress in a box. But I did just that, and my back pain is gone. Amazing sleep I no longer feel my husband turn over or even get out of bed.
We bought the Alexander Sig Hybrid bed for our son at college. He really likes it. High quality bed at a good price. Customer service is excellent.
I researched beds for WEEKS before I finally got this one and wow I am so glad I did! It is the perfect bed for me, I love the Hybrid style. I genuinely look forward to getting into bed every night now, I wake up feeling pain-free and refreshed. Highly recommend this bed! If you are petite and prefer a soft/plush bed I would get the plush of this bed for sure. I was debating between the medium and the soft and I am so glad I ended up getting the soft one. This purchase was well worth it!
This bed is amazing! My husband and I spend hours looking for the perfect bed at the perfect price. We tried several beds and could not convince ourselves to spend over 3,000 dollars on a mattress. I took a leap of faith and order the plush online. Best decision we ever made!!!
I expected more from reading reviews. It’s ok but not for me
After a couple weeks of research and trying a Sleep Number bed which we returned, we bought a Nest bed after visiting the Denver Showroom. We where looking for a softer mattress and purchased a Alexander Hybrid Medium due to my size. 6'1" 230 Lbs. After two months of sleeping on the medium firmness we opted to exchange the firmness layer for the plush. All I can say is, We Love It! I am a stomach and side sleeper and even the plush is supportive enough for larger stomach sleepers. If you are looking for a soft but supportive mattress don't hesitate to purchase the Alexander Hybrid Plush. Couldn't be more happy with this mattress! Thank you, Nest bedding...
I highly recommend this company! My husband and I were deciding between a few places & tried Nest for their customer service. At the end of it all, this bed didn't work out for us (it's a bit too soft for my husband), but our experience was beyond phenominal. I've contacted them several times and they've been amazing and easy to work with. Thanks Nest!
Love this mattress. It is comfortable. Want more for my other beds in the house.
Although I still feel this is a comfortable mattress, be aware that its many rave reviews were mostly written before Nest switched the pillow top from three discrete 1 1/2” layers of different foams to essentially one removable 3” foam pad. This is certainly good for them because it saves them a lot of money in shipping costs if the buyer is displeased with the comfort level they’ve chosen and want to try a different firmness level; rather than replacing the entire mattress, they can offer to swap out a firmer/softer foam pad instead. The problem with this approach is that one 3” layer is never going to be as desirable as three separate, varied 1 1/2” layers of similar quality foams either in comfort or durability. Yes, you can replace the 3” pad after the trial period, but you are charged $200 to do so. Unfortunately, this is simply a matter of a manufacturer cutting costs at the consumer’s expense, which disappoints me as it comes from a company known for its integrity. As I stated earlier, it’s still a good mattress for the money, but not quite the value it used to be; I wish I could still get the old one!
Absolutely love the mattress and the customer service was outstanding! I had narrowed my choice down to 3 mattresses and chose the Nest. So glad I did. Right from the get go the medium hybrid was an awesome feel and I immediately felt relief in my bothersome hip. My only issue was that the memory foam was causing me to sleep warmer. I must add that I am a hot sleeper anyways and this is the 1st mattress I have owned with any memory foam(top) in it. I reached out to Nest about this concern and they immediately offered me some options before returning it. Those options included a 50% discount on a cooling cover or exchanging the memory foam top with their latex top. I chose the latter and I'm very happy that I did. The latex does feel slightly firmer (I was told that it would) but I am not experiencing the heat issue anymore. The comfort level of this mattress is amazing! The entire process from purchasing the mattress, setting it up, and exchanging the top out was a breeze. Again, I can't say enough about the customer support that I received . Jp (my rep) was always on top of things and made sure the entire process was effortless for me. Thank you JP for making my experience with Nest a positive one!
We bought a Plush Signature hybrid almost 2 months ago, that bed was terrible and returning it was kind of difficult but it got done and we have a medium now and it's just okay.. I would have thought that we would have gotten 100 days on this Medium bed but we don't . This whole thing is a mess.
Incredibly kind and helpful customer service. Gave me a discount when I was too late trying to change a minor option, and they didn't have to do that. They also were reassuring when I thought the White Glove Delivery (and pickup) was delayed. Be aware if you get that service there will be days added onto overall arrival time. They have to outsource to a delivery/pickup service near you.
Clearly very high quality and it hurt me to return such a nice product, but I wanted to sink in a little more. The return was super easy and it was almost like a white glove agency took it out of my house. Very professional and pleasant to work with. I'd still recommend this product as long as you are not looking for something super soft to sink into. Bought the 2-sided flippable.
The whole ordering process and customer service were a delight. I'm just so thankful that the mattress worked out as an added bonus after all the research that I've done.
Despite the nightmare of doing all this mattress research, it's been a breath of fresh air and a dream come true after deciding on Amore. Somehow I knew Amore was the one after I found them and navigated their site for just a little bit. I guess all the other research was not a total loss because I likely would not have found Amore then. Sleeps like a dream. Don't waste as much time as I did and just get the Amore.
Hands down best overall experience. We had an issue with the delivery address. We reached out to Amore customer service. They were quick, polite and professional. The mattress is as excellent as their customer service! I have osteoarthritis and I no longer hurt in the mornings like I did with our old mattress. I cannot say enough great things in this review.
This mattress far exceeded my expectations. My husband was skeptical of a rolled mattress, but the quality of Amore far exceeded that of anything that we saw in the retail stores. And it's the feel that we were not able to find anywhere else either. Highly recommended!
This Amore Organic Natural has very apparent high quality, but it does have a little bounce to it. Although, they do mention that it has a similar feel to a traditional old-school mattress, so I guess I can't complain. It does have 8" coils, so I guess I should expect a little bounce. Otherwise, it contours pretty nicely and it will clearly last 25 years.
The bed took a little longer than I thought for delivery, but Customer service was good
Smooth and easy purchase and delivery [Amore Review]
The only company that had a hybrid bed...soft on my side, firm on the other. So far it is amazing and we really like it. We did however purchase the foundation from another online supplier..didn't like the plastic one offered on Amore, found an USA made wooden one.
We have had the mattress about a year now and we are still very happy. No indents or impressions, but we do rotate it every other month. We've told a couple other friends who have purchased one and have also loved it. Highly recommended.
Great service. This is my second mattress purchase from them with fast ship.
We love our new bed. We used it after one day. No smells. My wife is a small women. I'm 6 foot 1" and 250 pounds.....Fits us both perfect. We had a sleep by number bed before. Great price and quick delivery. I have been told you have a 100% return policy if not satisfied. That would be fighting words for us.Again, we are very happy with our new Amore Bed.
After sleeping on older coil mattress for years, I woke up sore every morning and so did my husband, with achy shoulders and hips as we are both side sleepers. We wanted a mattress made with high quality materials that would be soft yet provide enough support so that we each would feel comfortable on our sides and opted for a hybrid mattress with 4 inch coils in Soft. Both of us were amazed that such a high quality mattress was so reasonably priced, and it was delivered in a box to our door as promised. I expected off-gassing when I opened the box, especially since I am very sensitive to smells, but surprisingly there was really no smell, yet I aired it out in another room for a couple of days even so. Opting for the copper infused, it came with a beautiful cover, and I opened up the box, greeted by a very beautiful mattress which we placed on a boxspring. This is one beautifully made mattress, not flimsy in the least. The edge support is very nice, and the mattress feels soft but not too soft, more like a medium-soft which is perfectly supportive. I don’t sink into a hole and we are never left with imprints and neither of us is thin anymore (though not obese). Best of all, no more soreness. We sleep great all night. With bamboo sheets I purchased, it is amazingly cool and comfortable, and my husband who sleeps hot found it nice and cool as well. I waited months to do this review and needed a new link (old one stopped working) to do it, but I wanted to write this after many nights of sleep on it and not prematurely. I recommend this Amore mattress highly. It is as perfect as the day I first slept on it, showing no sign of aging. Side support is the same as the first day it was slept on as is the entire mattress. We turned it once so far after six months of use, and it is now not quite a year old. You won’t regret this purchase from my experience. I love my Amore. Thanks Amore for offering such high quality and service at a reasonable price. Great company.
I have been doing research for the perfect mattress for months. After stumbling upon Amore Beds, I made my purchase within 2 days. They hit on all the checkboxes that I require for my mattress. Glad I finally decided on Amore. We have been loving the mattress since day 1 and it's been about 6 months now.
We've only had one night on the mattress so far so this review is about the ordering and delivery process for now. I think I lucked out in terms of the turnaround. First impressions were great. We ordered the 11.5'' king sized plush soft mattress since I like a mattress with some 'hug' since I'm primarily a side sleeper.
We tried the Tuft & Needle king mattress but decided it was much too firm, even with a memory foam mattress topper. After the T&N mattress didn't work out, we went to Sleepy's and seriously considered a $3,600.00+ Kingsdown mattress. We couldn't pull the trigger even if the $750 T&N king mattress didn't work so after reading tons of reviews, decided to give the Saatva at try, especially since we figured out we actually prefer coil mattress over foam ones.
I ordered the mattress on the night of 10/13/15, received a call the morning of 10/15/15 from a Saatva Team Leader confirming my order including specifications and making sure I measured the frame I was using, and received a confirmation email from the Saatva rep shortly after. The rep was friendly and made sure I knew she was there to help if I thought of any additional questions. She told me I would be contacted shortly after to coordinate the delivery.
Sure enough I received a call maybe half an hour later from another rep from the delivery company on behalf of Saatva. She asked if the following Wednesday but I asked if there was any chance we could get it delivered on a weekend and she put me on hold for a minute or so. I think I lucked out because they put me in for the Saturday just two days later, 10/17/15. She explained that they delivered anytime between 8 AM to 9 PM but that I'd receive another call the day before the delivery with a time window.
I received 4-5 calls the next day confirming delivery. It was a bit much. I missed one automated one and called back to receive the info. I then got another from an actual person and I confirmed everything with her. There was then another one with an automated message and I confirmed receipt of the call... and then missed two additional calls, presumably about the delivery again.
The time slot was 4 hours but I did receive a courtesy call 20 minutes before they arrived which was well within the time window. The delivery took maybe 7 minutes at the most. They brought the mattress upstairs for us, laid it on the frame, and took the plastic wrap with them.
Will update the review once we have more nights on the mattress.
UPDATE: Still happy with the mattress! Only complaint is that I sometimes feel my fiance turn, but this could also be partially attributed to our bed frame (we do not use a box spring). I am not experiencing any back or neck pain and am still very much enjoying the 'hug' of the mattress that the plush comes with.
2 nights, and zero sleep. So for me the luxury mattress hasn't been luxury at all. Will give it 2-3 weeks and return if feeling the same way. I had a memory foam mattress and slept well on it, but wasn't good for adult activity. Switched up after hearing all the good reviews. Love the customer service, but not enjoying my sleep. I'll post back in a few weeks. Feel like Al Pacino in that movie Insomnia.
This is by far the most luxurious, comfortable mattress we have ever had. Not only do we both get a great night's sleep, but my long-term back pain is gone. Saatva went above and beyond with customer service, as well. I ordered the 14.5'' king mattress. When it was delivered, I just felt it was too high for me. Even though it was entirely my mistake, Saatva replaced it with the 11.5'' mattress for only a $79 delivery fee. I couldn't believe it, but they just wanted me to be happy. And I am!!! I will be a Saatva customer for life. Highly recommend!
We really love this mattress and my husband and I are both sleeping very well. I was afraid to order a mattress on line but Saatva gives you a 75 day trial and I felt that if we didn't like it we could return it without any problems. We also bought a new comforter set and our bed looks beautiful. I would highly recommend this mattress.o We have always bought Beauty Rest but this mattress is by far the best.
I was told about this mattress by my industrious and frugal niece who had been thoroughly researching mattresses on line. She purchased a Saatva and said she had been 'sleeping like a rock' ever since it arrived. What also appealed to her was that it is a totally organic product. After a little research of my own, I decided to follow her lead and purchased my own Saatva. The first night I was slightly alarmed because it was firmer than I had expected and was used to. But after that initial night I became very enamored of this lovely product. I have been sleeping on it for a month now and feel so much more well rested! Additionally, some of my aches and pains seem to have diminished. I suffer from lots of arthritis and believe the wonderful support this mattress provides has helped enormously! I adjusted to the new level of firmness very quickly and now would not go back. I highly recommend Saatva's flagship Luxury Firm mattress. You avoid all the confusing rhetoric of the sales people at the mattress stores as well (and sometimes bait and switch tactics). If you are in the market for a new mattress, you can't go wrong here....
I am 70 and have slept on airbeds, futons, waterbeds, memory foam, springs, and the ground. I needed a new bed as I was going to have spinal fusion surgery so after doing some looking around, I chose the Saatva. From the time the guys carried it in and set it up I was all over it. The best bed I have ever owned or slept in. I am so glad I bought it. A friend from Virginia Beach bought one recently as well. She loves it. Go get one.
Mattress is high quality at an affordable price, replaced a 'number bed' with this luxury firm, it is firm, yet cushiony, customer service is over the top in good service and their desire to make each customer happy. I especially liked that there is no 'off gassing' at all.......I worried about making an online purchase, but am so glad I did....take the leap, you won't be disappointed!!!
We have the luxury King since Thanksgiving of last year. It's a wonderful mattress. We don't have any aches or pains getting out of it in the morning and just jump off like school children , refreshed and ready for the day. We are both in our 50- ies. I had back surgery due to severe sciatica and bulging disk 5 years ago. Our old mattress actually gave me more flare ups and it was a Tempurpedic , recommended by my Surgeoun. When we made the decision to try out Saatva it was a very scary decision not to be able to see it first or even experience the feel. But with the 30-60!daybtriwl and return policy we went for it.
We are so very glad we did. The best, most restful sleep with no interruption, just an extremely comfort sale and cozy bed. I used to read on the couch , but ever since we got this mattress , I just hop on it and that's my 'me' time. Better than a massage. No need for stretching excersizes just husband, kittens and me in peaceful rejuvenating relaxation.
There is a small indentation where we both sleep but somehow it just caresses the body all in the right places. We have turned it around once so far but it's really not necessary. There was never any chemical scent to it , just beautifully crafted , no need to use cushiony mattress cover , it's just the perfect bed. I hope to have it for a very long time.Note to the manufacturers! Please , don't change anything in the upcoming years.
You make up your mind reading the reviews and asking questions. Customer service is there to answer your questions and to help you get the mattress that fits your needs. No pressure sales talks great bunch of people to work with and never once did they try to sale me a mattress. We have had our mattress for about 3 weeks and from the first night I slept better than I had in a very long time. My wife was not that fortunate it has taken her a little longer to get use to the firm mattress. She is starting to sleep better and longer now that she is getting use to the bed. I even catch her going in there and catching her a nap on her days off. I will say this we came off of a $3000 memory foam bed with a lifetime warranty and bought the Saatva Luxery Firm and wished we had done it a long time ago! I haven't had it long enough to answer any durability questions but you can bet I will be as quick to let people know about how long it last as I was about how good it sleeps.
We bought our mattress about a year ago. We were reluctant to buy it sight unseen but with their guarantee we decided to go for it. It is by far the best mattress we have ever had. I always had hip pain and was continuously having to adjust my sleeping position to get any relief. With our Saatva mattress I no longer have the pain and sleep through the night. You will not find a better mattress for the money.
I have been debating on this mattress for years and FINALLY bought it…………WOW……… I am so GLAD I did!! This mattress is so comfortable and I am finally getting a great night's sleep. If you are "on the fence" about purchasing one of these… just go ahead, you will enjoy it.
This bed is the most comfortable bed I've ever slept on. I literally do not have to move all night. I'm just snuggled in this cloud for hours and hours without needing to move! I Just love it!!!!!
I purchased my first tempur-pedic 15 years ago. A queen firm. My wife of 5 years and I just got a new king medium. I was very happy with my first. Our new one is even better. We are very pleased and hope to get many years of quality sleep.
This is our second Tempur-pedic mattress ,our first one we bought 16 years ago ,when they first came out & all it had was one thick piece of foam & as for me i didn't see anything wrong with it ,but my wife was having back problems ,so we bought the Pro-adapt firm & now she has no more back pain ,not everyone will like the firm mattress ,but we are very happy with it.We looked at other brands, but we kept coming back to the Tempur-pedic,it is higher than our old mattress ,but we are getting used to it.
I never knew that I could eliminate 96% of my back pain with just a mattress. With degenerative disk disease and only in my mid 30's I was in almost constant pain. My back slowly getting worse. Finally started wondering if my inner spring mattress could be part of the problem. The moment I laid on my Tempur-Pedic proadapt I knew I could just die on it. I have never slept so well. I no longer wake up I pain from moving, I now sleep through the night. This mattress has literally changed my life. I sleep better in the small amount of time I get and I easily get out of bed without feeling like my back is going to break in two. This bed has literally changed my life.
I was having pretty severe back pain on rising in the morning. My doctor asked how old my mattress was -- errr, old! So I did some research and ended up buying a Tempur-ProAdapt Soft mattress. Have had it about a month and AM IN LOVE! I had always bought firm mattresses but this soft mattress has a LOT of support and is comfortable the minute I lie down. I have had NO back pain since getting the mattress. None! Love it!
I am extremely happy with my new mattress. My sleep has improved so that I am sleeping through a night without the many bouts of rolling around that I previously experienced.
I love the mattress, however could not get use to having the split king.
I suffer from chronic back pain and fatigue from a herniated disc in my lower back. I have tried a few different mattresses in the past to relieve this pain but none helped. Most were too soft or not firm enough, I would literally toss and turn all nigh trying to get comfortable. But once I purchased my Tempur- Pro Adapt Firm mattress all my discomfort and restless nights ended. I was able to get a goodnights sleep waking up feeling rested and energetic. I'am completely satisfied with my new mattress I only wish I had gotten it sooner it has totally changed my life and my nights for the better.
This mattress is magic. Very comfortable during night and wake up in morning with all muscles relaxed. No more soreness in legs. Great for side and back sleepers. Not so much for stomach sleepers.
My husband and I purchased a split king ProAdapt firm about 1 month ago. We are both sleeping so much better. Not waking up with pain and are well rested. So happy we finally purchased!
Sleep better. Getting older and have many aches and pains.
Great customer service! Love my new mattress! I will definitely recommend you to friends and family.
I like my new mattress but am still getting use to it. So far it seems to be doing real good
I sleep like a baby every night! The mattress is worth every penny.
I bought this mattress for my teenage daughter and she loves it! It is on the softer side, so if you're looking for a firm mattress this is not the one for you.
I am more than happy with my purchase, this mattress makes for very comfortable sleeping.
Simmons Beautyrest Silver Fernanda Plush-Mattress, is the best mattress that I have ever slept on. The mattress is very comfortable. I like the way it feel, the softness but yet support my body. It gives the softness, not too soft because it also gives the support I want for my back. That is the main reason I bought it, was the support I get. I did not want a mattress that was so soft that I did not get any support for my back. I want a soft mattress that I could wake-up the next morning with out my back hurting. I also love the way it feel. it hug my body and I seem to sink right in it.
This mattress was OK at first but quickly lost function. After about two to three years now, my lower back is sore in the morning, and there are pressure points on my hips. I think this has caused the numbness and nerve sensations in my legs and feet for the last year. I thought I purchased a good mattress but now find after research that it is a low quality one with lots of complaints. ALL OF THE GOOD REVIEWS MUST BE FROM PEOPLE WHO HAVENT HAD THEM THAT LONG, OR FROM BEAUTYREST COMPANY FAKE REVIEWS.
We purchased a beautyrest mattress a little over 4 years ago with a 25 year warranty. We got a great deal on the mattress through a wholesale club that negotiated the price for us. Flash forward, my wife and I have been sleeping in "ruts" for about 6 months and finally I sent in a warranty claim as per instructions. We were told we qualified for a replacement and had a $2000 value to use. This was retail value to retail value. The mattress we selected from the available list will cost us and additional $1240 plus $85 shipping charge plus taxes. I am upset to say the least. We will continue with the process because I have almost 4 hours invested at this time jumping through their hoops. I am going back to more stores to find a few more "replacement mattresses" that will fit into their category. Process is horrible and 4 years into a 25 year mattress? We should not have to go through this bs! They know that these mattress have problems and should have told us to pick out exactly what will be replaced at no charge. I don't have a great feeling about this whole process and am sure I will not be satisfied with the end result. Avoid Simmons at all cost. Buy a Nectar or anything that costs a fraction of their prices because you will be replacing them and paying more money down the line. I will update if anything improves with the outcome of this process.
The stitching holding the pillowtop covering a brand new less than 6 months old mattress is unraveling, exposing the foam inside, opening my top up like some sardine can...not kidding. Contact Simmons Beautyrest for customer service and see how that goes? They will not speak and transfer your call to the retailer, they will forward your emails to the retailer and not respond, inform you, or give you any heads up at all. They walk away and switch you, they have no interest, they have no response, they have no plan other than re-routing you and your issue from their little kingdom behind their own Wall....maybe they are the ones that convinced people to separate families ta the border, I don't know but they certainly use the same styles when it comes to dealing with people - which means, they don't treat you like people and lesser beings. Why would you give them any money? Why promote this company? Horrible all the way through, product, quality, service is crap...100% Pure Crap
I purchased my Beauty Rest less than a year ago. For the past 4 months, I have been trying to get service. The company website offers 2 options--do it yourself pictures and pay about $90 to have a technician come to your home. Since the pictures weren't possible with a foam top mattress, I wanted to pay the money for the tech. However, there is no technician that services my area. I think it is their gimmick for people to give up and suffer the consequences of their terrible investment. The manager of the store tried to help me, and he could not get service from the company. My bed sags and is causing back pain. I will never buy another product from Beauty Rest..
Same as previous reviewer, this mattress felt great at first but after only 6 months started to sag on both sides, leaving a "hill" in the middle. Now we are having back problems and so are replacing it after only a little more than a year. This is a horrible investment, don't make this mistake.
As a side-sleeper who was starting to have shoulder pain with our last mattress, I'm loving how our new mattress molds so well to my body. It's like sleeping on a cloud! It took a little while for me to get used to the density of the mattress (after sleeping on something with more "spring"), but once my body adjusted, I haven't slept this well in years!
My husband has had back problems for years and this mattress has been a game changer. My only complaint is that I wish we switched sooner! He hasn't woken up with a sore back since we got it! Not only has it made us sleep better but it is also great quality. The mattress is the most gorgeous mattress I have ever seen!
My husband and I absolutely love this mattress! It's so important to have a great sleep and this mattress surely does the trick! This mattress is created with great detail to both comfort and design. Our littles also love snuggling up with us, so I'd say it's family approved. :)
So far, so good
My husband and I are side sleepers, and were both waking up with hip and shoulder pain. After just one night on the S & F we woke up with little to no pain! We've had the mattress a couple of months now and absolutely love it! It has not dented or sagged, and we sleep great!
I love my new mattress! When first delivered with the 9" box springs I knew I would need to have the next depth (4 1/2") box springs as the mattress was just too high and as I continue to get older that would become an even greater problem just trying to get up onto the bed. Ashley traded out the box springs for the 4 1/2" depth box springs and I couldn't be happier. It is perfect in every way! Thank you Sterns and Foster
I've read many negative comments on Stearns & Foster mattresses. Unfortunately I need to agree with all of them. Their commonwealth mattress that we bought in SEARS in January 2014 was a deep disappointment to us. The previous mattress lasted around 12 years and it was time to change it. Being aware of importance of having a good mattress and after reading some good reviews on S&F we decided to go ahead with their product. It cost us over $2,000 - supposed to be a high end mattress and we were convinced that we've got good quality product.
Few months later we both stated experiencing sagging and uncomfortable sleeping with some pain in back etc. Measuring of sagging as per company's standard did not help to claim warranty because it was showing less than 1.5 inch. Warranty soon expired anyway. Problems with sagging continued growing with geometrical progression and now year and half after purchase we are forced to think about replacing the mattress again. Never more S&F one.
This mattress sags so bad in the middle, it's like sleeping in the pothole. You have to hang on to the side of the bed to keep from sliding to the middle. We contacted the store that we purchased the mattress from and they informed us that we do not qualify for any warranty on this. Be careful when buying their hardside mattress, you may have the same problem that we have. I do not recommend purchasing a Stearns & Foster mattress. We truly regret purchasing this mattress.
I too, purchased the Sterns and Foster luxury mattress set 5 years ago, however, I started having issues with a huge dent within the first two years. I called to have someone come and look at it, in fact, three different people came to my home and evaluated the mattress. I am so disappointed in this purchase and even more with Macy's who passes the buck to Quality Control. No one has done anything about this expensive Dent issue. And to think, I am the only body that sleeps on this bed and I only weigh 93 lbs. Go figure! My spare room has a Sealy, used by much more weight than I, and used for same amount of time and there is absolutely no dent. Again, go figure! Be advised, do not spend your money on this huge mistake of High Quality.
This is our third Sterns and Foster Mattress. We had been so please, we saved our money and bought a new mattress for our retirement. We thought at first it was our imagination the mattress was sagging. We rotated the mattress as directed but not solution to the mattress. I have a back injury from a fall. I am in a wheelchair. I am in constant pain and added to lupus I spend extra time bed ridden. I cannot sleep as I am sliding to the end of the bed. The last rotation the mattress looks like a wave. My hope that the mattress will be replaced. If not think I will sell tickets to a new ride BED SLIDE. Our 40 pound dog refuses to sleep in her usual place at our feet. She gets closer and closer to the top of the head board. I am sliding off the bed. I awake to serve pain and inability to move when I find myself in one of the valleys in the mattress. We purchased the bed at Sears. Another fine company that it sounds as if they at least can be trusted to at least listen . I appreciate that people took the time to write about their experience. So sad that this fine company does not stand by its reputation.
I bought a Stearns and Foster mattress in March of 2018. Started sagging in November 2018. Called Haverty's and they sent someone out to "measure" the density. Said it was "short" by 1/4 of an inch. I've had the mattress less than a year and it started sagging, seriously!!.. They decided to replace. Guess what, the replaced mattress started sagging. Contacting my credit card company and put it a complaint for a refund. I bought from Haverty, not the mattress company.
You've read it all in other reviews. The sagging. It's all true. $2,567.89 for a horribly, horribly sagging mattress. The entire mattress not just one of the 8 sleep areas -- ALL 8! Only sagging 1 1/4" and not the required 1 1/2" so no warrantee. Can you believe this? Someone should start a class action against this company. Bottom line: Never in your wildest dreams buy this brand of mattress. I have never felt so ripped off in all my life. My back is killing me and my wallet is empty.
I bought a Stearns & Foster mattress and was told I could keep it for 30 days to decide if it worked for me. After a few days I realized it was too soft and was hurting my back. When I called the store, Ashley's, I was told I could only return it for another Stearns & Foster mattress. I had found a firm mattress elsewhere, but they will not allow me to return this mattress unless I get another Stearns & Foster. Be sure if they say you can return it that you really can.