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Pillow Top Mattress Reviews

Pillow top mattresses are some of the most sought after options, especially crafted for those that want more softness on the top layer, like side sleepers. However, pillow top mattresses sometimes suffer from a common complaint -- at times they can be less durable depending on the construction. Many name-brand mattresses sold in stores that feature pillow tops are plagued with negative reviews about sagging issues. That's why we've reviewed the top rated options and those that are commonly sold in stores to help you find the right pillow top mattress for you.

Mattress Scores

Overall Score: 9.4/10

Customer Satisfaction: 9.3/10

Price Value: 9.3/10

No Back Pain: 9.3/10

Price: $274-$9398+

Trial Period: Depends On Brand

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Pillow Top's Specifics

Mattresses with a pillow top are some of the most sought after. For one, their soft tops help alleviate pressure points and feel like a luxury hotel. Because of this, customers are willing to pay a premium for this luxury feel and there are many brands that offer high-end pillow tops for luxury price points. That said, when it comes to the quality of the mattress products that feature pillow top designs, there is a hidden truth:

Many luxury pillow top mattresses have issues with durability.

This is due to the fact that the most luxury mattresses use packed materials in their surface layers or softer and less durable foams. For those of whom money is no object, replacing a luxury mattress every couple years may not sound so extreme. But for most of us, we'd like a cozy pillow top design that feels comfortable for longer. Therefore, in most cases:

The best options are durable, high rated online mattress companies.

Over the past few years, there has been a major competitive force in the mattress industry in the form of online mattress brands that sell direct. These brands have focused on building more durable mattresses that can be tightly packed on shipping while being competitively priced. This enables the pillow top designs we love without as many negative reports of durability and sagging problems. If you are interested in mattresses beyond just pillow top offerings, learn what sleepers are saying about our top rated mattresses or our top rated mattresses for the money. Read on to learn more about mattresses that feature pillow tops (both the best and popular retail brands)...

Pillow Top Mattresses

While there are many mattress brands that sell mattresses that feature pillow tops, some of the highest rated include DreamCloud, Helix, and Brooklyn Bedding. Those that are retail favorites, but have mixed reviews from customers include Beautyrest and Stearns & Foster. We'll go through the top rated pillow top mattresses and those that are popular in-store options.

Here they are ranked...

#1 DreamCloud

DreamCloud makes some of the highest rated mattresses available -- with 2 of their 3 mattresses featuring a luxurious pillow top in a supportive medium-firmness, these mattresses are exceedingly comfortable while not breaking the bank. DreamCloud mattresses are ideal for those that are looking for a luxury night sleep but are concerned about spending too much on something that won't last. The top layers are both supportive enough for the spine, while still providing superior pressure point relief for side sleeping.

The pros: Some of the best rated mattresses available. Has a luxurious pillowy feel.

The cons: Not many cons. Very large sleepers may find it too soft for them.

Price Range: $839-$4198

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#2 Helix

Helix was one of the first mattress in a box companies to offer mattresses tailored for body type and preferred sleep position. Sleepers searching for mattresses with pillow top comfort have plenty of options between Helix's Luxe Collection, which features 6 hybrid mattresses with an added cooling pillow top, and their luxurious Elite Collection, which features 6 hybrid mattress options with a cooling pillow top and added plush layers for heightened support. With a large range of options, many customers can find a great mattress for them among Helix's lineup.

The pros: A nice variety of mattress options for different sleepers.

The cons: Some couples with different sleeping styles may have a hard time agreeing on which one of these tailored mattresses work best for them.

Price Range: $936-$4498

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#3 Brooklyn Bedding

Crafting mattresses from their Arizona based factory, Brooklyn Bedding manufactures a wide range of mattresses for different sleepers including athletes and those searching for extra firm mattresses. For pillow top lovers, Brooklyn Bedding offers the Aurora Luxe Cooling mattress, which comes with an optional cloud pillow top, and their most luxurious offering, the Sedona Elite mattress. The Sedona Elite mattress comes with a cooling cover, copper infused memory foam, and a layer of wrapped micro coils that all work together to provide a supportive pillow top layer.

The pros: Great collection of mattresses available in different sizes, made in their own factory.

The cons: Heavier sleepers may find some of their pillow top options too soft.

Price Range: $274-$2665

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#4 Awara

For those that want all of the benefits of a pillow top without sacrificing firmness and support, the Awara mattress is a great option. Its latex-focused design means firmer response in the comfort layers, making this pillow top best for back sleepers or larger bodied side sleepers. Without a slow response, this mattress will be bouncier, but with GOLS certified organic latex, it is a natural option that is highly regarded amongst sleepers.

The pros: Firmer and bouncier pillow top latex mattress. Highly rated by customers.

The cons: Those that don't like the bouncy feel of latex, may desire something softer.

Price Range: $1099-$2199

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#5 Avocado

Avocado is another highly rated latex-focused hybrid mattress. It has an optional pillow top add-on that softens the top layer of the mattress, ideal for side sleepers and those that don't prefer the firm feel of latex. The mattress is certified organic, GREENGUARD Gold certified (certified against offgassing nasty toxins), and they also offer a fully vegan mattress as well. Overall, customers feel good about their Avocado mattress purchases and also appreciate Avocado's strong customer service.

The pros: Wide range of certifications and great reception from customers.

The cons: Pillow top option costs extra. The fast response of latex may be a complaint for some.

Price Range: $777-$9398

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#6 Saatva

Saatva is a very popular online mattress maker, that is famous with its direct advertising on TV and elsewhere. Their Saatva mattress features a traditional innerspring design, but has a large amount of edge support foam and comfort foam on the surface to facilitate a pillowy feel. With three firmness options to choose from, those that are looking for a soft, fluffy comfort can opt for the Plush Soft firmness, which will provide a wonderful side sleeping feel for average sized and slimmer sleepers. Most customers have good things to say about Saatva's mattresses and their options.

The pros: High quality innerspring designs with firmness options for a reasonable price.

The cons: Some sleepers prefer pocketed coil support systems.

Price Range: $925-$5050

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#7 Winkbeds

Winkbeds was one of the earliest luxury mattress in a box brands and has innovated over the years with great products. Like others mentioned above, The WinkBed offers multiple firmness options to choose from, including a softer version, which offers fluffy pillowy comfort in the top layer. With a pocketed coil support system beneath, and option upgrades like the coolControl base, which enables customizable temperature control inside the mattress, there is a lot that customers like about this brand. Most customers felt positive about the mattress, but there were select disagreements for feel and support for some sleepers.

The pros: A range of firmness options. Well-designed and constructed mattresses.

The cons: Few issues reported about feel and price point is somewhat higher than other online competitors.

Price Range: $1149-$2399

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#8 Nest Bedding

Nest Bedding offers an array of mattresses -- some with pillow tops and some without. Their Sparrow Signature Hybrid, is one of their top rated mattresses and comes with luscious layers of foam on the top layer with multiple firmness options to choose from. For those that have specific firmness needs, but want a high quality pillow top hybrid mattress, this option is a top contender. Nest also has other latex and budget-friendly options as well that do well with customers, but maybe not as well as their Sparrow Signature Hybrid.

The pros: Multiple design and firmness options to choose from. Solid brand and Sparrow Signature Hybrid is a great option.

The cons: Not all options are top rated. Some prices may be incrementally higher than online competition.

Price Range: $849-$4699

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#9 Simmons Beautyrest

Simmons Beautyrest is a popularly sold brand in-store and is famous for their large-scale advertising campaigns on TV and through their retailer partners. They offer a wide spread of products -- from budget-friendly to quite expensive. With a range of firmness options and top options, there are both firmer and softer pillow top mattress options. While most sleepers report finding something that they like at first, there are some issues with durability over time. Due to this, some sleepers feel that they prefer the alternatives listed above.

The pros: Wide array of options for competitive and luxury price points. Customers generally feel comfortable at first.

The cons: Some issues with durability reported by sleepers.

Price Range: $999-$5799

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#10 Stearns & Foster

Stearns & Foster is another brand that is widely known for their pillow top options. That said, their mattresses are quite a bit higher priced than competitors. With mattresses running in the multiple thousands of dollars, customers expectations are undoubtedly higher. With more luxury materials like cashmere packed in the top layers, customers are mostly pleased with the initial feel of these mattresses, but there are many who reported problems with durability. Customers describe issues with quick sagging and degrading comfort layers in the pillow top. This is one of the negative side effects of using looser material in the top layers.

The pros: Luxury pillow top options with a wide array of designs.

The cons: Many issues with durability and long term comfort reported.

Price Range: $1699-$8998

Alternatives to Pillow Top Mattresses

Although on first glance, buying a mattress with a pillow top sounds like a great option, there may be better options out there for you depending on your body. If you have a heavier body type:

Consider buying a mattress that is medium firm and offers more support.

Most folks may not know this, but it is one of the best times to be a mattress shopper. There are hundreds of new brands that are coming into the market to compete for your business and this means if you are willing to take a little extra time reading about the best mattresses for you, it can literally save you $1000s of dollars and endless headaches.

If you are ready to learn more about why buying a mattress online direct from the brand is better than shopping elsewhere, read our 2024 Mattress Buying Guide!

...or jump right in to reading our reviews for our Top Rated Mattresses.

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Browse Pillow Top Customer Reviews

Top notch [DreamCloud Mattress]

We love it! It’s very nice quality and obviously well made. We can tell it will hold up long term so that’s a plus. It’s the thickest heavy duty mattress we’ve seen! It’s firm but super comfortable so a great balance. The platform is good and sturdy so glad we purchased it as well.

Queen Mattress [DreamCloud Mattress]

Struggled with making a limited purchase online but I’m glad I did. I’m very happy with my purchase.

I love the mattress. [DreamCloud Mattress]

I love the mattress.

We love our new dream [DreamCloud Mattress]

We love our new dream sleeping experience with our new ensemble....

Great Mattress [DreamCloud Mattress]

Bought mattress with adjustable bed frame, Works great. Nice and quiet and responsive. Mattress feels great and I’m glad I bought it. But the mattress pad and insurance to protect my investment.

Dream cloud mattress [DreamCloud Mattress]

Love the bed

Great mattress! Great support! [DreamCloud Mattress]

My mattress came with a small rip in it, and Dreamcloud sent me out a new one right away. I couldn't be happier with the support I received, and I love my new mattress!

Beautifully well made mattress [DreamCloud Mattress]

Very comfortable and well made mattress! Very Impressed with packaging of mattress too. Firm mattress helping with low back pain.

no more pain [DreamCloud Mattress]

After 2 weeks of sleeping on our new King DreamCloud I have not been awakened by pain in my hips and my husband is not waking up in paid and stiff from back issues. We are both pleasantly surprised as we didn't really think we would love a mattress this much that we bought on the internet. We took a chance and hoped we wouldn't have to send it back and after sleeping on this mattress I can say we are keeping it and we are happy we purchased it.

Excellent purchase [DreamCloud Mattress]

Love this bed. Short and sweet.

Wait was worth it [DreamCloud Mattress]

Ended up being a little less than two weeks from the order date, but I've been sleeping 12 hours a night and feel the best I've felt in years!

Absolutely amazing bed [DreamCloud Mattress]

What an amazing bed. I suffer from several herniated disc after a horrific car accident and before the dream cloud I always woke up stiff in my neck and back. I love that dream cloud offers the support of not too soft but also not too firm. It's absolutely perfect. Thank you for helping me live a better less pain filled life.

I love it!! [DreamCloud Mattress]

I love my new mattress is exactly what I need! My back is happy now, since I got it I haven’t feel any ache, I used to start my day so achy, but now I feel great!! Thank you!!

King + Frame Bed [DreamCloud Mattress]

We ordered our frame and mattress and within a few days it was delivered in excellent shape. The frame bed was easy to assemble and the mattress fit exactly. The mattress is very heavy which told me it was not built cheap. After a few hours of expansion we laid on it and didn't want to leave. It is by far the most comfortable mattress we have ever owned. The side support is well perfect, never feel we can roll off this bed. After two weeks of use I have to rate this mattress 10 Stars.

King DreamCloud [DreamCloud Mattress]

Amazing Sleep

Most awesome bed ever!!!!! [DreamCloud Mattress]

I really can’t say enough about my new bed. Just ask everyone I know! I’m not kidding. I’ve made like 2 sales already:). Seriously this bed is so amazing. I’ve been a tempur pedic owner for years. No complaints whatsoever but I was upgrading from a queen to king bed and need a new mattress. I did my research and found DreamCloud. I upgraded from a “queen” to “king” with this mattress! it made my tempur pedic feel like rocks. I don’t toss and turn, great for the back that was killing me after I set my set up. I don’t sweat. My kids love it. I can’t get them up in mornings now they are getting these once I pay mine off. My advice do not hesitate order today!!! You will be so happy.

Mattress [DreamCloud Mattress]

Everthing went great

Comfortable [DreamCloud Mattress]

I sleep like a baby, it’s perfect balance between soft and firm.

Love the mattress [DreamCloud Mattress]

This mattress is so amazing!!! The only issue I have had is with the white glove service! They came out to deliver my mattress and the guy used the special tool that came with the mattress to open my mattress. As the white glove service guy was opening my mattress he CUT into my mattress as well! So I have a 2 inch slit in my mattress!!! It was an accident but it was such an inconvenience!!! I had to call the company explain to them what happened and I was on hold for about 20 minutes before I got a live person. Then they wanted me to email pictures and explain to them what happened in the email. I told the agent why am I doing all this leg work as the consumer!! I didn’t damage the mattress your white glove service did!!! I was not happy! My husband took the day off of work for the mattress to be delivered because the white glove service in my area doesn’t deliver on the weekends- which is another inconvenience. The agent did call me back and did investigate the incident and did ask me to call back to tell them how I wanted to resolve this issue. I called back and the hold time was LONG again!!! When an agent finally answered the phone I did tell him I wanted a replacement mattress because mine was damaged by their white glove service delivery team. He did tell me they would process this issue to be sending me a new replacement mattress. He told me I would be receiving an email and I still haven’t received an email telling me when my new mattress would be delivered. My husband will have to take off another day of work again to have this delivered since the white glove service doesn’t deliver on the weekends. I feel they should since this was their mess up that has caused all this inconvenience!!! I guess I’m going to have to call your company again to check on my replacement mattress as I still haven’t received any information on as to when it will be shipped and have to wait on hold for another long wait!! This whole experience has been a huge inconvenience and is very frustrating. The mattress is amazing and sleeps very good. My husband and I are very pleased with the mattress but all the frustration that went along with it- not a fan! I rate the mattress 5 stars but the customer service and white glove service 2 stars.

Amazing [Awara Mattress Reviews]

So comfortable and arrived very quickly after ordering.

Better than expected [Awara Mattress Reviews]

I was worried about this mattress being it’s new to the market and relatively cheap compared to other organic brands. However, I love it! I arrived within about a week of ordering. It’s incredibly comfortable and it holds shape wonderfully! I’m excited to see how it holds up but with the lifetime guarantee and 365 return policy, it’s a worry free ...Read Morechoice. It really is as goof as you think! Read Less

Excellent quality mattress [Awara Mattress Reviews]

The mattress arrived via FedEx with a small tear in the outer packaging, but was so well packaged, it was fine. Opened up with no smell. Very comfortable!

Solid Mattress [Awara Mattress Reviews]

We received our mattress and was pleased that there was no unnecessary smell. Solid craftmanship was evident upon unboxing and allowing to expand. After two weeks of sleeping on it, we will have to return it is harder than we anticipated. If you are looking for a solidly constructed mattress, with firmness, this is the mattress for you.

Resting Easy [Awara Mattress Reviews]

After waking up with back pain morning after morning I've finally found relief in Awara. It's the perfect combination of firm and plush that keeps me asleep all night. I also rest easier knowing that I'm sleeping on organic, natural and eco friendly materials.

Both happy now [Awara Mattress Reviews]

The mattress is very comfortable but firm .To get a compromise for my wife we purchased a 2" topper. This has helped my wife adapt.

Excellent Mattress [Awara Mattress Reviews]

We have only been sleeping on the mattress about a week but absolutely love it so far. We have slept great on it every night. Hope it holds up but feel confident since it has a lifetime warranty. Would highly recommend.

Really happy with my new [Awara Mattress Reviews]

Really happy with my new mattress.

So far everything is good [Awara Mattress Reviews]

So far everything is good

Bed is amazing [Awara Mattress Reviews]

Bed is amazing

Love it! [Awara Mattress Reviews]

I love our new Awara Mattress! I definitely recommend!

I have been dealing with [Awara Mattress Reviews]

I have been dealing with a lot of arthritis in my hips..hard to believe how much better I am feeling due to the support and comfort of this wonderful mattress...my days are more comfortable after a great nights sleep on my Awara Mattress

I received the bed very [Awara Mattress Reviews]

I received the bed very quickly. It was a very easy to assemble and put together. I have slept so well from the first night. It has actually exceeded what I was expecting.

Love [Awara Mattress Reviews]

This is our third mattress this year. We started w a ghost bed, which was supportive but too hard for me. My husband loved it, though it was on the pricier side. Then we went to a Nolah that was comfy but way too soft for both of us. Now we have the Awara and live it. It’s supportive and softer, but not too soft. And I love that is ...Read Moreorganic. Read Less

BEST MATTRESS I'VE EVER HAD [Awara Mattress Reviews]

I was a bit unsure about getting a mattress online but with Awara's free returns I decided to give it a shot, and I'm glad I did!!! It's an amazing mattress. I'm loving it and I couldn't be happier with the product.

Ahhh my back [Awara Mattress Reviews]

Ahhh my back. Not pain but relief. I laughed as I paused for a moment in curiosity at this seemingly alien sensation. I've forgotten what it feels like to feel back relief. Not only can I start my day strong, I can actually bounce out of my bed now! A far cry from the quicksand of my never to be spoken if again ex-foam matress. Thank you...Read More!!! Read Less

Amazing quality! [Awara Mattress Reviews]

Really impressed!

So far, I like it very much. [Awara Mattress Reviews]

White glove service wasn't what it should be, but as far as the mattress goes - VERY NICE!

Love it! [Awara Mattress Reviews]

Love it!

My Mattress [Awara Mattress Reviews]

Thank you for this wonderful bed. My wife and I are thrilled to sleep on a "cloud". We didn't realize how our old mattress was stiff, and how our Awara mattress and bedframe feels comfortable all night long. We both wakeup refreshed without any stiffness.

Loving our Avocado [Avocado Mattress]

It's been almost a month and we are extremely happy with our Avocado so far! We purchased the standard matress without the pillow top and it's the perfect level of firmness for my hubby and I which has proven to be a tough task until now. We tried out two other mattresses from a similar green online matress company and unfortunately both of them had to be returned due to sagging after less than 6 weeks. Instead of trying out another memory foam hybrid matress we went with the Avocado based on it's organic cotton, Jorma Wool, latex, and recycled coils. Through research I found memory foam tends to sag within 3 years and latex is far more resilient. The Avocado has a fabulous feel of being firm which is great on our backs after surfing, yoga, or mountain biking yet it is soft enough to support our spines when we are on our sides. We also found it had no off gassing whatsoever! In addition to the extreme quality of the mattress their customer service has been fantastic. Our pillow didn't make it and they sent us out two ASAP! A week later Fed Ex delivered our first pillow with a note that they had delivered it to the wrong address so it wasn't even Avocado's fault. If they were public I'd buy stock, that is how great our experience has been with Avocado so far. I'm hoping to feel the same as the years roll on!

A Wonderful company, a wonderful mattress! [Avocado Mattress]

I wanted to take the full 100 days before my review, so here it is. Before Avocado, I purchased a luxury firm mattress from a big name department store and a well known mattress maker. IT WAS HORRID. I woke up every morning bent over and hobbling around (I'm only 46 and not in poor health). My back ached so bad. A terrible mattress for a side sleeper. Luckily there was a return policy and after two months, I could take no more and returned it. Then I found Avocado. To be 100% honest, I ordered the mattress with added pillowtop, and I still wasn't sleeping 100% comfortably. I was so disappointed. The bed was better, but only marginally and was still too firm. I didn't know what I was going to do. I don't like memory foam at all and how would I get the best of both worlds, firm, yet soft? I decided to contact Avocado for advice and they suggested adding the softer latex topper (it is not as dense and not as firm as the topper that was sewn into the mattress). I was very skeptical, but decided to try anyway. OMG, THANK YOU Avocado!!! This was exactly what was needed. The bed is soft, yet firm. I can actually sleep on my back comfortably as well. I never sleep on my back. For those like me, you might want to skip the pillowtop option (with the pillowtop sew in) because it is firmer and denser than the softest topper that you can purchase in ADDITION to the mattress alone. This will cost you about the same price as the mattress with built in pillowtop, but you can choose the softer topper. I hope this review might help someone out there! I am now sleeping comfortably. More comfortable than I have in YEARS!

Avocado Green Mattress - Pillowtop [Avocado Mattress]

I was reticent to buy sight unseen. Okies are born having said that I did literally hundreds of hours researching beds and going to mattress companies locally to test beds. At the end of the day my gut instinct kept me going back to Avocado. We are so happy we made this decision. We have slep on this well designed bed like a King and Queen. There are absolutely zero off gassing odors and the construction is beyond belief. The customer service is impeccable and believe me I pinged in Jay and Mark to the point it might have been stalking LOL but they answered each and every question I had in such a timely manner I thought they must have just been sitting by their computers waiting for my next question. I am an ordinary consumer who likes extraordinary products and this mattress is one of those products. If you are thinking about a new mattress di not hesitate to put Avocado Green Mattress to the top of your list.

Don't Hesitate - Avocado Green Mattress [Avocado Mattress]

I wanted to give this review to help others searching for a great mattress who have similar issues and provide my experience. 1. It sleep COOL!!!! This is one of its best points. I sleep in the day, in the desert where 105-112' is most of the summer, have hot flashes and couldn't take it anymore. This mattress for all of the summer has not been a disappointment it really does sleep cool. 2. Easy to Move On without Sinking. I have MS and my husband suffered a stroke leaving him paralyzed on his right side. We really have difficulty moving on memory foam because it sinks and traps you like quick sand making turning over horrible. You will not have this problem here, you can easily get up, turn or scoot around easily. 3. Can take the Weight!! We are working on the weight issue but this bed can take it and provide all around support to back, hips and shoulders. My arm would become compressed and go numb in my 3 year old extra firm memory foam mattress. My first night my backache, hip and arm pain were gone. 4. Minimal Motion Transfer. I took off my old boxsprings, followed the recommendations to lay the mattress on a platform and I don't notice my husband getting up and he because of limited mobility moves around quite a bit to get up. 5. Topper or No Topper. I think that if you have sore shoulders from arthritis, the topper might provide extra cushion if they are sore. If your not sure I would talk directly to the people at avocado green mattress and get their opinion. 6. Customer Service - Fantastic!! This companies customer service is second only to their products!! I had many questions, chatted many times and even asked them to call me. They answered right away, were very patient, answered all of my questions and were always understanding, knowledgeable and patient. Their customer service is how it should be! My recommendation is to give them a try, sleep on their mattress for the whole trial period and I think you will be very happy. I hope my review helps. I hope to try some of the pillows in the future and hope they are as cool and comfortable as their mattress.

Love my Avocado [Avocado Mattress]

Recently I was diagnosed with degenerative disc disease and arthritis in my neck. I'm a stomach sleeper and in order to not make things worse I needed to learn to sleep on my side. Well, my old mattress caused me all kinds of aches and pains. At the recommendation of my chiropractor I started looking and looking and looking for a new bed. I wanted the most non-toxic bed I could get for my money ($1400-$1600). I was skeptical purchasing a bed over the internet but all my research kept leading me to the Avocado. And, I have to say from the first night I slept in this bed I've had some of the best nights sleep I've had in years! I can't recommend it enough!

Seriously, they're great! [Avocado Mattress]

Ok, I almost didn't buy this bed because so many five star reviews seemed suspicious. I'm now literally the person posting a five star review. These guys go out of there way when it comes to customer service and the bed is AMAZING! I recommend this bed to anyone who will listen and haven't had this good of a sleep in a long time. I thought my old Westin heavenly bed was good until my avocado with the topper arrived. Do yourself a favor and buy one!!! I promise...I never write reviews and felt compelled to write one.

Love my new mattress! [Avocado Mattress]

We got a king with pillow top. It is firm yet very comfortable with the pillow top. I normally sleep on my side, but sometimes roll over on my back during the night. I have lost my morning backache, which I would get with the old mattress no matter what position I slept. I previously would get head congestion within 5 minutes on my old mattress--that is all gone. I sleep well and breathe clearly. Great product!

King size mattress with pillow top [Avocado Mattress]

We knew we wanted a king size green organic mattress as I have multiple chemical sensitivity. We decided on the Avacado green mattress with the pillow top after hours of investigating numerous websites. This was our first time buying a mattress online. None of the box stores really sold a true green mattress. The process was very easy and each step was as the website stated. About two weeks after placing my order the delivery service called and we set up an agreeable delivery time. The matress was delivered in a medium sized box and the mattress compressed. I was very concerned as to how a king sized mattress could fit in this box. The delivery people opened the box and within minutes I had a king sized mattress in front of me. They put it on the frame that I purchased from Zinus as suggested by Avacado customer service. I had always had box springs in the past. I let it air out for a three days because of my MCS. On the forth night we slept on our new mattress. There was just a slight odor but not a chemical odor a natural latex odor and I had no reaction to it. The mattress was very comfortable and one of the first things I noticed was as my wife moved on her side of the mattress my side had very little movement. What a difference from our old mattress. The mattress is very comfortable and I'm glad we ordered the pillow top. If you want a firmer feel I would not order the pillow top. I am very happy so far with our mattress and will recommend Avacado to my family and friends.

Fantastic Mattress!! [Avocado Mattress]

We have been sleeping on a very old mattress for many years, I was so tired of waking up at 3 a.m in back pain. I started doing research on finding the best mattress, but decided I wanted some type of organic green mattress. The fumes alone from memory foam toppers instantly makes my face feel like I had grease on it, I definitely knew I did not want to experience that again. After a long process I noticed I kept going back and taking a closer look at the Avocado Green Mattress. So I reached out to them to ask a few questions ,after all buying a new mattress is a huge investment, so I was nervous to make a leap with an online purchase. I have to say I was so impressed by there quick and friendly response to every question I had even there thoughts on another brand I had been looking at. The first night was rough and I expected that, but the second night was a Dream! and every night since. I look forward to going to bed each night and no more back pain. this is an excellent mattress and I am so happy I made the decision to purchase an Avocado Green Mattress. I even splurged and purchased the pillows. Amazing!!

Slice of heaven [Avocado Mattress]

These pillows are out of this world. If I wasn't already married, I would marry my pillow.

Amazing company and product [Avocado Mattress]

I bought a new mattress in the spring of 2018 and by August I lost my mattress and all furniture in my home to toxic mold. I called Avocado to share the sad news! They were so amazing and replaced my mattress for free. No other company helped me out! I lost $35,000 worth of furniture but this act of kindness made all the difference! Thank you!!!!!!

Best Customer Care Around!! [Avocado Mattress]

We bought our first ‘grown up’ mattress from Avocado recently—we just had a baby and wanted to clean up our household of it's crappy off-gassing furniture; Avocado totally fits the bill. The mattress arrived and I was sooo excited over this bit of awesomeness. There was only one problem: my arms kept going numb while side-sleeping. So I contacted the company and they offered to pick it up immediately and were super understanding and sweet. I started looking around for a new mattress but was not happy with my options. When I checked back in about the return, one of the lovely folks in customer service chatted with me in detail about our options and we came up with adding the soft topper to our mattress. We opted for it and the topper took carel of the issue and now climbing into bed is a freaking delight. All of my questions and concerns were responded to immediately, with ease, and super positive attitudes. Thank you Avocado for making a beautiful product and creating such a great customer care team!

Best Mattress Ever! [Avocado Mattress]

I was up late one night researching the many brands of beds that you can buy online. I am in my 50's, a large person, and didn't want to pay the marked up price at the local store. I decided on the Avocado full mattress with the pillow top. I've had it a week now. First, it really did come decompressed in a box, and it was fun to watch it "grow". From the time I bought it to the time it arrived took about 11 days (I'm in CA). It's has a beautiful look to it. It's clean, solid in design, and super comfortable. I got an excellent financing rate from the company that works with them. If I pay it off in six months--0%! I also caught a sale and got an additional $100 off. They say it takes 1-3 weeks to break in, but I was happy the first night I slept on it! I'm very lucky to have found such a great product and for a great price!

LOVE our new mattress and pillows [Avocado Mattress]

We have been sleeping on our new mattress with pillow top for a few weeks now. It is firmer than the old (spring) mattress we previously had and it took me about a week or so to get used to that but now we love it. (My husband liked it immediately.) I especially love it that I do not get woken up anymore every time my husband turns around as the movements on his side of the mattress are hardly noticeable on my side. I love the comfortable pillows! They look quite "bulky/puffy". You can take filling out to adjust the pillow to your liking and I initially thought I would end up having to do that, but I love the pillows the way they arrived with all the filling in them. They adjust to your shape and support my neck and head very well. They are firm without being hard. We almost bought the mattress without the pillows as I have not found a comfortable pillow for my neck in years and did not want to spend that amount of money on pillows that I probably would not find comfortable. However, these pillows are the most comfortable ones I have had in a very long time and I am so glad we bought them. I also want to compliment the EXCELLENT customer service provided by Jay. We thought we were shipped the wrong product and emailed him. Jay responded within 30 min (!) and the issue was resolved in a fast, professional, and very friendly way. That was impressive and a big difference compared to the lack of customer service we received after incorrect installation of an appliance we bought from a big box store recently. Due to that poor customer service we would not use that store again. We found buying a mattress online difficult as you cannot try it out before you buy it. And having to return a mattress you don't like, seems like a real hassle. However, the outstanding customer service of this company is a big part of the reason I would not hesitate to buy from them in the future and recommend them to friends and family.

topper great but would like to see faster turnaround [Avocado Mattress]

We bought a mattress first. We didn't buy a topper because some of the reviews claimed it was comfortable as is. We also read somewhere that it wasn't that difficult to get the topper, so we thought we'd give it a try. However, upon receiving the mattress, we were in dismayed at how firm it was. We have slept in tons of beds over the years, from homes to hotels to motels, and across 3 different continents. This mattress was the hardest mattress ever. We quickly ordered the topper, which we were a bit surprised to see would take 4 weeks to arrive. During that time, we experienced all sorts of uncomfortable sleep and a lot of backpain in the morning. It was like living in a torture chamber. I emailed about it, and the customer support was very understanding. They even refunded our costs for the topper. Once the topper came in, the pain stopped and we found ourselves finally sleeping thru the night. It is very comfortable and fixes the hardness of the avocado mattress. It also is fairly cool to sleep on, as I was constantly overheating on our previous mattress. Furthermore, there has never been a smell/odor at all. I can see giving it 5 stars for the comfort, organic nature, and allergy friendly materials. I do think there ought to be a way to fast-track toppers for folks who buy the mattress, as it's very hard to buy a mattress online. With a store, you can be sure you understand the firmness, but with online, it's a bit of a wildcard. So I think there mattress buyers ought to get to skip to the front of the mfg line for toppers, as they might be experiencing a painful death from the mattress. I also think the customer support was very good and we would not hesitate to buy another mattress from Avocado. Thank you.

At last a pillow for a painful neck [Avocado Mattress]

I think I've purchased over 20 pillows in the last two years and none of them have given me enough support to allow for a restful nights sleep. I have a degenerative disc in my neck and also tight painful muscles from a car accident. Usually, I'm awake a number of times at night readjusting my pillows to try and get comfortable. With my Advacado pillow I give it a good fluffing up at bedtime, then I rest my head down on the pillow and that's it for the night, until I wake up in the morning. For me it's a damn miracle pillow and worth every penny. It's not hot to sleep on either. Bloody fantastic it is. Thank you Advacado.

Great family bed [Avocado Mattress]

We got the avocado green king size mattress without the topper. It's comfortably firm for me as a side sleeper and good for my partner as a back or stomach sleeper. We also have a newborn that we are bedsharing with, so having a firm on-toxic mattress is essential! We love it.

Cool & Comfy [Avocado Mattress]

Way cooler than our old foam mattress. Love the bounce - feels like sleeping on a cloud.

Love our Plush Topper, great addition to Mattress [Avocado Mattress]

We received our Mattress and Plush Topper in December. WOW, first night was amazing. We slept like babies were not hot, and didn't have to toss and turn. It was alittle scary buying a mattress and never sitting on it but we are glad we did. We purchased the topper separately so we can have more choices and more ways to keep the life of the mattress. The mattress alone is firm with out the topper. We did sleep with out the topper first and we slept perfect either way. Its just firm when you first get into bed, but sleep is amazing. LOVE LOVE THIS MATTRESS AND TOPPER.

Now I want to stay in bed all day [Avocado Mattress]

I was a little uncertain since some of the reviews I read said that this mattress was on the firm size and might not be good for a lighter-weight side sleeper. Well, I weigh 130 pounds and sleep on my side, and I found it delightful! My husband is heavier than me and sleeps on his stomach and he also finds it comfortable. We do tend to prefer a medium-hard mattress (I don't like to feel like I'm drowning in my bed), but even so, it was not uncomfortable at all; it has just the right amount of give. I got the queen size with pillow top option and now it is even harder to get out of bed in the morning... I want to stay there all day! There was a *very* faint smell to it for the first couple of days, but nothing I found unpleasant, just something I noticed; certainly not as bad as the offgassing you get with so many other things! I love the fact that it's made of completely natural materials; I try to be conscious of what will happen to my "stuff" once I'm done with it, and it is important to me to find things that can biodegrade and go back to the earth. One thing I was not prepared for was how long it would take to get the mattress. They say 7-10 business days, but that's how long it takes to *make* it... then they have to ship it, and I selected the scheduled delivery option so that took a few extra days to arrange. From the day I placed the order to the day it arrived at my home was about a month. As you can see I didn't deduct any stars for that, it's just something to be aware of when you're ordering. Overall: definitely worth it!

Second Nest Bed [Nest Sparrow Mattress]

This is my second Nest Bedding bed. I enjoyed the first one so much, decided on the Alexander. Good decision. It's a little firmer on the edges, but still sleeps great. Moved the original bed to the guest room. Everybody happy now!

Love my bed! I have [Nest Sparrow Mattress]

Love my bed! I have to say this was the best purchase i made for my husband and i. We can finally sleep in comfort especially since we are both side sleepers ☺️

Awesome Bed [Nest Sparrow Mattress]

Awesome Bed

mattress dream [Nest Sparrow Mattress]

finally a mattress I can sleep on! wonderful mattress and wonderful buying experience.

Great bed [Nest Sparrow Mattress]

A plush was what I needed and this one did not disappoint. Soft and supportive without having a sinking feeling. No more hip and shoulder pain for this side-sleeper.

Ahhhh. Finally sleeping again. [Nest Sparrow Mattress]

Ahhhh. Finally sleeping again.

Wonderful! [Nest Sparrow Mattress]

I must have watched 50+ videos and read a zillion reviews before deciding on the Nest. As a mostlymside sleeper, I knew I liked soft, and there didn't seem to be a lot of options out there... But I liked the idea that the top layer could be swapped for something firmer if it ended up being TOO soft. So hard to tell, especially since there are really no videos of anything but medium firm mattresses. I needn't have worried. The Nest Hybrid soft is perfect - squishy enough for me, yet with an underlying support that feels wonderful. I've had it almost two months, and it's not going anywhere!

Alexander Signature Hybrid [Nest Sparrow Mattress]

My husband and I have been thru several mattresses over the course of our 21 year marriage. We have tried pillow tops to extra firm hoping to help his back. When our last mattress was causing us both pain he told me to do some research and pick us out something. I watched tons of reviews on YouTube and read customer reviews on individual sites. When I saw a review of Nest bedding I had never heard of the company before. I didn't even know what a hybrid mattress was. The reviews convinced me to try the Alexander model and I am so glad we did. This mattress is the best of both a memory foam feel with the support of a coil system. the mattress does not sink and cave in where you sleep and it has support all the way to the edges. I can't say enough great things about this bed. My husband's back no longer bothers him while he sleeps and we are both sleeping better through the night. We love our Nest!

Happy sleeper [Nest Sparrow Mattress]

I spent weeks reading reviews of hybrid mattresses and finally settled on the Alex Signature Hybrid as the best mix of quality and value for price. Very happy with my purchase. It is the perfect mix of foam (I am a combination side and back sleeper) and support. My only note is that if you are a very hot sleeper you might find this mattress too warm (but I think that will be the case with any foam mattress).

Best bed I've ever slept [Nest Sparrow Mattress]

Best bed I've ever slept on!

Seems perfect, but just got it.... [Nest Sparrow Mattress]

We just received the Alexander Signature Hybrid medium King mattress today, actually a day late since FedEx messed up a scheduled delivery yesterday. Got it upstairs and set it up on our foundation. It feels similar to how it felt in the Denver showroom. At first, I wanted the luxury firm after trying it out in the store. I’m 90% a back sleeper, and it felt great. But on second visit to the store, my back was stiff after laying on it for 20 minutes, but felt fine after trying the medium for similar amount of time. So, medium it was. This is an innovative and relatively new design for the Hybrid. The top has a zipper that allows for a future exchange of the 3” TitanChill foam layer for a new comfort foam. This future proofs the mattress as long as the coils hold up. Not talked about on any of the YouTube reviews of this mattress, which are all out of date. Offgassing is noticeable but not strong. Can only smell it a foot or two above the mattress. Haven’t slept on it yet as I’m letting it air out today. But I’m lying on it now as I type this, and am happy so far!

Most amazing bed everrrr [Nest Sparrow Mattress]

I have been through 3 bed purchases in a year. This was my last one and it’s perfect. 3 times a charm. Definitely going to fill my home with all of these mattresses

Went through two Sastva models (firm and plush soft) before finding the Nest Hybrid [Nest Sparrow Mattress]

This is a great bed. It's a perfect balance between memory foam and wrapped springs that equate to minimal motion transfer. The only complaint I have is the zipper cover foam moves and arches up under the topper. this is due to the two-piece design (king size) that lies underneath the quilted part but sits on top of the coiled springs. It's the only reason I did not give 5 stars. Other than that, you will need to keep in mind the medium is on the softer side and we plan on trying the firm top to see which one we like better.

Five stars is for the sales team in Studio City. They are great. [Nest Sparrow Mattress]

I'm not yet sure about the bed. I have been sleeping on it for over a month now. It feels comfortable when I first get into bed, but as the night goes on I experience pressure points particularly my shoulders and hips. The bed feels like its becoming firmer.

Could not be better! [Nest Sparrow Mattress]

The mattress and adjustable frame are amazing. I’m trying to get everyone around me to visit Nest Studio City to try out the mattresses and talk with Harrison and Arthur.

Alex sig. Hybrid [Nest Sparrow Mattress]

Super comfortable

Love my new bed! [Nest Sparrow Mattress]

I used to wake up every morning with pain in my lower back and hip. Now I hop out of bed pain-free! This is the most comfortable bed I have ever slept in.

Delay in delivery, but great bed overall! [Nest Sparrow Mattress]

I had ordered white glove delivery, but for some reason the bed never got shipped to the movers. It took about 3 weeks (I was sick so I didn't care until I recovered) before I reached out to the store and they got it resolved for me. It was in my home three days later. Once I got the bed, I've loved it!

Great so far.. [Helix Mattress]

My wife and I are very happy with the purchase of our new bed. Hopefully it holds up better than our previous beds. We spent a lot more money on this one. I hope it doesn't let me down and holds up to all the hype.

Like sleeping on a cloud... [Helix Mattress]

I will never buy another mattress again. This is my third Helix mattress and I have never had one moment of buyer's regret. Simply the best.

Comfortable hotel like feel [Helix Mattress]

It took a month but the bed arrived within the time frame that was stated. Easy setup. No smell. Very well made. Very comfortable although as a hybrid I was hoping for a little more plushness(or the feeling of slightly sinking into or being enveloped by the mattress). But it was listed as a six of ten on the firmness scale so probably my false expectations. Would recommend.

My husband loves it [Helix Mattress]

It hasn't been the cure-all I was hoping for, but it's comfortable. Rather heavy, a little 'bouncy' (the previous mattress was a 12" memory foam) but if it holds up longer than the old mattress without sagging, I'll consider it worth the price tag. My husband is very happy with it.

I don’t know [Helix Mattress]

Process was easy. Delivery was delayed a bit for COVID, understandably. Seems like a quality mattress. Got it because my wife was having back issues. Her back is fine, now mine has started hurting, only too long after the return date. I’ve never had back issues with a mattress. It felt a bit warm at first but we’ve adjusted.

Great mattress, great customer service and hassle free return. [Helix Mattress]

I ordered a medium mattress, but it turned out it was too hard for me. I requested a return and I ordered a soft mattress and it is perfect. The mattress is high quality. I am very satisfied with my purchase.

An almost perfect bed [Helix Mattress]

Fantastic bed, very good for our backs. Wish the edges had a little more support and the bed was overall just a hair firmer but otherwise it does wonders. The price was great, shipping was quick and easy. We fight over who gets the pillows

midnight luxe is Too stiff [Helix Mattress]

I really like this mattress in terms of build quality and materials. It is a very comfortable mattress to lay on but as a slide sleeper I have not been able to get a decent nights rest on it. I've resorted to putting a mattress topper that is softer than the mattress by quite a bit and only then can I actually get any sleep without waking up every 2-3 hours. The main issue is hip pain that I can feel starting about 10 minutes after getting into my normal side sleep position. If i try to tough it out I wake up super sore and with a headache. I'm 6 months in at this point and I wish they would let me exchange it for a softer mattress.

Fantastic mattress! I purchased a [Brooklyn Bedding]

Fantastic mattress! I purchased a queen soft, because i am a side sleeper and need better comfiness. Received in about 4 days from purchase date which was great. There was only a little smell with it but by the end of the day it was subtle enough to sleep in. It truly unrolls and inhales air QUICKLY! so fun to watch =) This mattress is about 80lbs+ i am guessing, so for my 5'2" frame its a bear to move to the bedroom to set up. I LOVE plushness in my mattress so the feeling foam was not quite what i was originally hoping for but i think its great now (coming from a spring mattress). In spite of all that I still think I am going to go find a plush mattress topper to give it a little more of that amazing i-am-sleeping-on-a-cloud feeling. //side note, i received a deal on my mattress that included pillows and microfiber sheets. the pillows were WAY too firm so i took out some of the stuffing and its better. The sheets are not as incredible as they made it sound- not as cooling for sure- but they are decently comfortable, they are my back up pair now. Dont expect egyptian cotton but they are nice!

We have had the mattress [Brooklyn Bedding]

We have had the mattress about 3 weeks. We ordered the firm. Reason being, all beds soften up after about a month or 6 weeks and end up too soft. We wanted back support and we got it. The bed is very firm but is already softening up to perfect. Firm but there is still a comfort layer. We have tried other online companies and this is our favorite so far.

Very Happy with this bed. [Brooklyn Bedding]

Before we purchased this matress, we owned a 12 year old box spring mattress which has been giving me lower back pain. We bought the medium mattress and it arrived just last week, just 6 days ago. This matress is really comfortable, gives plenty of support yet is soft to lay on. I am waking up with less back pain :) and feel like I am getting a good nights sleep. The pillows are also really good-the right height, soft yet holds their shape. I love this bed. It is so worth the money. Thank you Brooklyn Bedding! 5 stars!

My girlfriend and I LOVE [Brooklyn Bedding]

My girlfriend and I LOVE this bed. We are both small people and the soft firmness is perfect. It's absolutely worth every penny. Best mattress purchase ever!

Great product and great customer [Brooklyn Bedding]

Great product and great customer service. Truly a satisfying experience! I haven't had any back pain as a side sleeper on bb mattress for a month now. Thanks so much.

It’s a tad more firm [Brooklyn Bedding]

It’s a tad more firm than expected but comfortable still.

I shopped around for a [Brooklyn Bedding]

I shopped around for a mattress that was non-toxic and didn't break the bank. I finally decided on Brooklyn Bedding. I love my mattress! I'm a side sleeper and I chose the medium firmness level. The ordering process was easy and the mattress was delivered quickly. One thing I will note is that the mattress did have an odor which dissipated in about 10 days. I recommend it!

We ordered a King in [Brooklyn Bedding]

We ordered a King in "soft" but I expected it to be a little softer.

I spent a long time [Brooklyn Bedding]

I spent a long time looking for a new mattress and decided on Brooklyn Bedding and I am grad I did. Customer Service replied very quickly to answer all my questions. I decided on med/firm and it is a little firmer then I thought, but it has been only 3 weeks so I feel it is getting softer.The quality of the mattress is excellent for the price and feels great. My wife and I are sleeping a lot better now then we slept on our old spring mattress. We don't get that 'stuck in the bed feeling', you sink in but not to much so it's very easy to move around. We definitely enjoy sleeping on this bed so far. They use new foam layers now not latex so hopefully it holds up.Thanks Brooklyn Bed for a great mattress.

Very comfortable mattress. Skeptic about [Brooklyn Bedding]

Very comfortable mattress. Skeptic about buying online but glad I did.

Mattress is awesome! My husband [Brooklyn Bedding]

Mattress is awesome! My husband nor I wake up with any sort of back pain any more! Our frame however was broken upon arrival and without hardware, and they also forgot to send our sheets and pillows. Once I spoke with customer service, they made everything right for us! Highly recommend the mattress!

This bed is AMAZING!!!! [Brooklyn Bedding]

This bed is AMAZING!!!!

Sleeping good [Saatva Mattress]

5 stars for this mattress. after 10 to 20 minutes of what I think will be reading time before bed, the comfort of my new SAATVA mattress settles me in to sleep before I can get into the book. I love my SAATVA California King size mattress. Yeah for SAATVA. Organic cotton and USA made YEAH!!!

Too firm [Saatva Mattress]

Do not trust all the raving reviews on their website. I left a negative review and it was deleted or never published. I ordered the plush soft mattress a year ago and really regret this purchase. If you want a soft, cloudlike mattress this is not the best choice. It is way to firm and uncomfortable for my liking.

we felt with the replacement/refund policy it was a good deal. We ordered the higher box spring [Saatva Mattress]

We purchased our King-sized Saatva following my total knee replacement 1.5 years ago; we felt with the replacement/refund policy it was a good deal. We ordered the higher box spring, which made our bed like one from 'Princess and the Pea' and difficult to climb into. I called and explained the problem, it was dealt with in a short period of time. The original order was delivered in less time than promised, the delivery service people were wonderful; the mattress is very comfortable. Friends thought we were crazy for ordering mattress and box spring on-line, but it has been the best set we've owned in 44 years of marriage and we have had some high quality sets.

First impressions were great. We ordered the 11 [Saatva Mattress]

We've only had one night on the mattress so far so this review is about the ordering and delivery process for now. I think I lucked out in terms of the turnaround. First impressions were great. We ordered the 11.5'' king sized plush soft mattress since I like a mattress with some 'hug' since I'm primarily a side sleeper.

BACKGROUND
We tried the Tuft & Needle king mattress but decided it was much too firm, even with a memory foam mattress topper. After the T&N mattress didn't work out, we went to Sleepy's and seriously considered a $3,600.00+ Kingsdown mattress. We couldn't pull the trigger even if the $750 T&N king mattress didn't work so after reading tons of reviews, decided to give the Saatva at try, especially since we figured out we actually prefer coil mattress over foam ones.

ORDERING
I ordered the mattress on the night of 10/13/15, received a call the morning of 10/15/15 from a Saatva Team Leader confirming my order including specifications and making sure I measured the frame I was using, and received a confirmation email from the Saatva rep shortly after. The rep was friendly and made sure I knew she was there to help if I thought of any additional questions. She told me I would be contacted shortly after to coordinate the delivery.

SCHEDULING
Sure enough I received a call maybe half an hour later from another rep from the delivery company on behalf of Saatva. She asked if the following Wednesday but I asked if there was any chance we could get it delivered on a weekend and she put me on hold for a minute or so. I think I lucked out because they put me in for the Saturday just two days later, 10/17/15. She explained that they delivered anytime between 8 AM to 9 PM but that I'd receive another call the day before the delivery with a time window.

I received 4-5 calls the next day confirming delivery. It was a bit much. I missed one automated one and called back to receive the info. I then got another from an actual person and I confirmed everything with her. There was then another one with an automated message and I confirmed receipt of the call... and then missed two additional calls, presumably about the delivery again.

DELIVERY
The time slot was 4 hours but I did receive a courtesy call 20 minutes before they arrived which was well within the time window. The delivery took maybe 7 minutes at the most. They brought the mattress upstairs for us, laid it on the frame, and took the plastic wrap with them.

Will update the review once we have more nights on the mattress.

UPDATE: Still happy with the mattress! Only complaint is that I sometimes feel my fiance turn, but this could also be partially attributed to our bed frame (we do not use a box spring). I am not experiencing any back or neck pain and am still very much enjoying the 'hug' of the mattress that the plush comes with.

Too Early to Make Call, but man I'm tired. [Saatva Mattress]

2 nights, and zero sleep. So for me the luxury mattress hasn't been luxury at all. Will give it 2-3 weeks and return if feeling the same way. I had a memory foam mattress and slept well on it, but wasn't good for adult activity. Switched up after hearing all the good reviews. Love the customer service, but not enjoying my sleep. I'll post back in a few weeks. Feel like Al Pacino in that movie Insomnia.

comfortable mattress we have ever had [Saatva Mattress]

This is by far the most luxurious, comfortable mattress we have ever had. Not only do we both get a great night's sleep, but my long-term back pain is gone. Saatva went above and beyond with customer service, as well. I ordered the 14.5'' king mattress. When it was delivered, I just felt it was too high for me. Even though it was entirely my mistake, Saatva replaced it with the 11.5'' mattress for only a $79 delivery fee. I couldn't believe it, but they just wanted me to be happy. And I am!!! I will be a Saatva customer for life. Highly recommend!

We really love this mattress and my husband and I are both... [Saatva Mattress]

We really love this mattress and my husband and I are both sleeping very well. I was afraid to order a mattress on line but Saatva gives you a 75 day trial and I felt that if we didn't like it we could return it without any problems. We also bought a new comforter set and our bed looks beautiful. I would highly recommend this mattress.o We have always bought Beauty Rest but this mattress is by far the best.

She purchased a Saatva and said she had been 'sleeping like a rock' ever since it arrived [Saatva Mattress]

I was told about this mattress by my industrious and frugal niece who had been thoroughly researching mattresses on line. She purchased a Saatva and said she had been 'sleeping like a rock' ever since it arrived. What also appealed to her was that it is a totally organic product. After a little research of my own, I decided to follow her lead and purchased my own Saatva. The first night I was slightly alarmed because it was firmer than I had expected and was used to. But after that initial night I became very enamored of this lovely product. I have been sleeping on it for a month now and feel so much more well rested! Additionally, some of my aches and pains seem to have diminished. I suffer from lots of arthritis and believe the wonderful support this mattress provides has helped enormously! I adjusted to the new level of firmness very quickly and now would not go back. I highly recommend Saatva's flagship Luxury Firm mattress. You avoid all the confusing rhetoric of the sales people at the mattress stores as well (and sometimes bait and switch tactics). If you are in the market for a new mattress, you can't go wrong here....

What Are You Waiting For?! [Saatva Mattress]

I am 70 and have slept on airbeds, futons, waterbeds, memory foam, springs, and the ground. I needed a new bed as I was going to have spinal fusion surgery so after doing some looking around, I chose the Saatva. From the time the guys carried it in and set it up I was all over it. The best bed I have ever owned or slept in. I am so glad I bought it. A friend from Virginia Beach bought one recently as well. She loves it. Go get one.

customer service is over the top in good service and their desire to make each customer happy [Saatva Mattress]

Mattress is high quality at an affordable price, replaced a 'number bed' with this luxury firm, it is firm, yet cushiony, customer service is over the top in good service and their desire to make each customer happy. I especially liked that there is no 'off gassing' at all.......I worried about making an online purchase, but am so glad I did....take the leap, you won't be disappointed!!!

Best mattress in the world ! [Saatva Mattress]

We have the luxury King since Thanksgiving of last year. It's a wonderful mattress. We don't have any aches or pains getting out of it in the morning and just jump off like school children , refreshed and ready for the day. We are both in our 50- ies. I had back surgery due to severe sciatica and bulging disk 5 years ago. Our old mattress actually gave me more flare ups and it was a Tempurpedic , recommended by my Surgeoun. When we made the decision to try out Saatva it was a very scary decision not to be able to see it first or even experience the feel. But with the 30-60!daybtriwl and return policy we went for it.
We are so very glad we did. The best, most restful sleep with no interruption, just an extremely comfort sale and cozy bed. I used to read on the couch , but ever since we got this mattress , I just hop on it and that's my 'me' time. Better than a massage. No need for stretching excersizes just husband, kittens and me in peaceful rejuvenating relaxation.
There is a small indentation where we both sleep but somehow it just caresses the body all in the right places. We have turned it around once so far but it's really not necessary. There was never any chemical scent to it , just beautifully crafted , no need to use cushiony mattress cover , it's just the perfect bed. I hope to have it for a very long time.Note to the manufacturers! Please , don't change anything in the upcoming years.

Loving our Saatva Lyxery Firm [Saatva Mattress]

You make up your mind reading the reviews and asking questions. Customer service is there to answer your questions and to help you get the mattress that fits your needs. No pressure sales talks great bunch of people to work with and never once did they try to sale me a mattress. We have had our mattress for about 3 weeks and from the first night I slept better than I had in a very long time. My wife was not that fortunate it has taken her a little longer to get use to the firm mattress. She is starting to sleep better and longer now that she is getting use to the bed. I even catch her going in there and catching her a nap on her days off. I will say this we came off of a $3000 memory foam bed with a lifetime warranty and bought the Saatva Luxery Firm and wished we had done it a long time ago! I haven't had it long enough to answer any durability questions but you can bet I will be as quick to let people know about how long it last as I was about how good it sleeps.

It is by far the best mattress we have ever had [Saatva Mattress]

We bought our mattress about a year ago. We were reluctant to buy it sight unseen but with their guarantee we decided to go for it. It is by far the best mattress we have ever had. I always had hip pain and was continuously having to adjust my sleeping position to get any relief. With our Saatva mattress I no longer have the pain and sleep through the night. You will not find a better mattress for the money.

No more pain!! [Winkbeds Mattress]

I have a history of slipped discs, sciatica, etc. I am also a fat person. This bed supports my back and body so well. My lower back has felt better and better since sleeping in this mattress. I have felt better. I sleep longer and better. Much less tossing and turning. My cat appreciates that. Lol. I know I can return it, but they are never getting it back.

Great sleep awaits [Winkbeds Mattress]

My wife and I are very pleased with our purchase. It is soft but not too soft, supportive in all the right places and the edge support is great.

Beautifully Made Bed [Winkbeds Mattress]

The bed is very comfortable and a bit firmer than I would like but I sleep really sound and I don’t wake up with stiffness like I did with other beds. It offers great support and works very well with the adjustable bed frame. Very happy with this purchase.

Best sleep ever [Winkbeds Mattress]

We don’t want to get out of bed. I was beginning to sleep very hot in the past couple of years. With much research I opted to try wink. I’ve never been happier.

Winkbed experience met my expectations [Winkbeds Mattress]

There are two points that I wish to make. First, all of the third party reviews address the 16 inch mattress while the mattress is now a 14 inch product; this change caused me some concern given the deduction in height resulted from the removal of two inches of foam cushioning. In the first month I've found the mattress to provide comfort, relief in pressure points and proper back support as described in the independent reviews. The eliminated foam cushion apparently did not affect it's performance., Secondly, remember to rotate the mattress frequently during the first few months of ownership. I noted that after the first two weeks a low spot was visible in my hip area of the bed. In contacting Winkbed I was told that in order to accomplish an even break-in period of the mattress and to avoid low spots from developing, it should be rotated every two weeks for the first two months and than every two months afterwards. It's too early to announce that this process will eliminate potential pooling in the mattress. All in all, no great product disappointments...Thus far it has performed as advertised.

Wink Beds [Winkbeds Mattress]

Comfortable but supportive----no motion transfer and plan to buy another for my desert home in the fall

AWESOME!!! REALLY! [Winkbeds Mattress]

Totally nervous about buying a mattress online. But, I have bought mattresses at the store, and really did a poor job picking one, returned two..gave away a third expensive memory foam one... So, how bad could my luck be? I am so impressed, no only with the timing (came super quick), the customer service (emails answered within hours), but with the actual mattress. It is perfect, it is comfortable and has relieved some of our back and joint pain. My husband and I both have some serious spine issues. This is NOT a cure (rechargeable spines would be the fix), but it has reduced pain and improved sleep tremendously. We also dropped from 37 years on a king size to a queen... still adjusting to that part and unsure if we would switch up still. Great company, local, american made, and outstanding to work with for a large purchase. Thank you. Sue Turner

So cozy!! [Winkbeds Mattress]

We love our new Winkbed! I spent hours and hours researching beds and watching You Tube reviews. Who knew there were so many choices?!?! But, I am thrilled with my final pick. It is so soft and cozy. We don’t want to get out of bed. :-)

Great Lower Back Support [Winkbeds Mattress]

Shopping for a new mattress is very daunting. There are so many choices from different construction, materials, levels of support, prices, and warranties, etc. So, being 6’5” and weighing 250 pounds, I started my search looking for the highest rated mattresses for large folks. Wink Beds kept popping up at or near the top. So, due to many positive factors including their 120 night free trial, White Glove delivery option, and fair pricing, decided to try it out. I have been sleeping on my Wink now for about six weeks and would recommend them to anyone. What do you have to lose?

The last bed I’ll ever own [Winkbeds Mattress]

Absolutely love it. Was skeptical at first as this was my first bed in a box. I got lucky. Love it. A friend and his wife had returned a few different beds in boxes and I told them about Wink bed. They got it and they live it.

Love the support! [Winkbeds Mattress]

We are resting very well in our new Winkbed! Our old mattress didn’t have a memory foam component, so it took a week or so to get used to the difference. We wanted a hybrid memory foam/coil bed to support us rather than sink into. The luxury firm mattress cradles all the contact spots for complete support. No more sore shoulders or hips upon waking up! In regards to customer service, all of our questions were answered promptly and home delivery was very professional. We’re looking forward to many more restful nights in our Winkbed!

Very Happy Sleepers [Winkbeds Mattress]

Great service, well-made product and friendly delivery team. And a very comfy mattress. Really enjoying our new Winkbed!

Happy At Last!! [Winkbeds Mattress]

We had a Tempurpedic for about 13 years. We developed the typical valley that memory foam gets. Decided we wanted something else. Tried Nectar. Had it for a few months but wasn’t right. Tried Wink Luxury Firm. It was great but we knew we wanted a little firmer. The switch to Wink Firmer could not have been easier. Now when I am away from home I can’t wait to get back to my bed. We have had it about 6 weeks and we love it. Soft to the touch but great support. I am 6’1” and 260 lbs.

Better Sleep [Winkbeds Mattress]

I have been enjoying my Wink Bed for the past 2 months and I am getting better, longer, and sounder sleep. My husband no longer wakes me when he gets up for work, the Plus size was well worth it!

Awesome! [Winkbeds Mattress]

Love love love our bed. Had select comfort for years. This Company is great to deal with. Koudos!!

Excellent mattress [Winkbeds Mattress]

After doing considerable homework,we took a leap of faith and purchased a bed online. Perhaps we found additional comfort in the fact that it was made here in our home state of Wisconsin. But after sleeping on it for nearly a month now, I and more importantly my wife who's had back surgery can honestly give this mattress our stamp of approval. I can highly recommend it.

Just awesome! [Winkbeds Mattress]

I was very hesitant to buy a mattress via the internet without seeing and laying on it. After MUCH research on the lull, purple and wink, I decided the wink was worth a try. Anyone who is thinking of buying a mattress online, all I can say is BUY the wink, it is the MOST comfortable mattress I have ever owned!!!

Amazing restful sleep [Winkbeds Mattress]

The support and softness of this mattress is outstanding. Top quality sleep over 8 hours each night. I have lower middle and upper back problems including sciatica and pinches nerves. This bed has been amazing. I tried the purple mattress and had to send it back. Wink is my mattress for life.

BED [Winkbeds Mattress]

Excellent mattress! Was skeptical when ordering but delivery, ease of setup and comfort were all exceeded. Highly reccomend

Love the bed. Wasn’t sure [Winkbeds Mattress]

Love the bed. Wasn’t sure the first night but it broke in a little and is really comfy now.

Beyond expectations [Winkbeds Mattress]

For weeks I woke up every morning with debilitating back pain. I'm a heavy guy so I researched appropriate beds and came across your product. After hours of reading reviews, I pulled the trigger. I could not be more pleased. Literally, after the first night, my back pain was gone and I haven't slept so well in my entire life.

Best, Greatest Mattress!!!! [Winkbeds Mattress]

I highly recommend this mattress. Took my husband a couple nights but now he’s a believer too!

Love this Bed [Winkbeds Mattress]

So I've been on a Boxed bed Journey. This is my 5th one. I realize weight makes a big difference, and do you like the sinking cloud feel or firm on top of mattress feel? This is definitely the best mattress for heavier people. I am 6 feet tall 280 pds. This mattress is perfect, I love the luxury firm. If your lighter, say under 220 This mattress would be too firm for you, but the softer version is probably perfect. You dont need the white glove, its heavy and I'm strong, but one or two people can maneuver it. I liked the mattress before this alot (Dreamcloud) but after 7 months it became too soft and my back started hurting. Puffy was nice but soft from start so didnt think it would last. Casper wave was twice the price and half the support. Reg Purple is good, I have a twin. This is a better bed, half the price of purple hybrid. Necter was terrible. Sleep number cheapest model was terrible, better models overpriced. In closing Queen size wink luxury firm is my favorite, best feel, value, support out of the other mattresses I tried. I will be keeping my Winkbed.

Beautiful [Winkbeds Mattress]

It’s a wonderful bed

Game changer for me! [Winkbeds Mattress]

My number one priority was to find a mattress that wasn’t hot. I wake up hot every single night and can’t go back to sleep. I am 52 so it isn’t just the mattress, but stil... I was nervous to buy a mattress on line without ever trying it out, but the reviews were very convincing that this might be the perfect one for me. I have slept on it for two weeks and I could not be any happier! I now sleep through the night and I am amazed at how I stay cool all night as well. Super comfortable and cool!

Lived up to expectations [Winkbeds Mattress]

I immediately noticed a difference the first night I slept on my Wink Bed. I’m pleased with the balance of comfort and firmness—a Goldilocks just right mattress. The mattress was easy to roll out and arrived promptly. I appreciated the good communication to let me know when to expect the shipment.

Best Sleep I Have Had In Years [Winkbeds Mattress]

My husband was sceptical about spending $2000 on a bed but, he loves it too. I was looking for a mattress made for heavier people (200 lbs or more), and I found it. Doesn't cause pain at "pressure points". It is firm but not too firm. I no longer toss and turn trying to get comfortable. So glad we made the investment; a good night's sleep is priceless.

Finally a good night sleep [Winkbeds Mattress]

So far love my new mattress. I had a temperpedic bed did not like tried sleep number had a horrible experience then got wink bed so far so good it has been 4 months now the only reason I didn't go 5 stars was because it has only been 4 months but no back pain sleep cool sleep better with wink unlike the other beds I have tried.

Comfy bed [Winkbeds Mattress]

Just replaced our mattress after way too long. My arm had started falling asleep and I'd wake up to sore hips. Both the wife and I are side sleepers. We're both pretty tall and skinny, but I do weigh 200lbs. The Softer Wink bed is super comfortable and not too squishy for both of us. The only complaint I can think of is the lack of handles on the mattress for when we rotate the bed. Otherwise, we're really happy with the mattress. ps - my kids said the bed smelled like chocolate when it arrived. Maybe that colored chocolate you see around Christmas time, but I think it's a stretch. Smell went away in about two days.

Nice bed [Winkbeds Mattress]

Every night my husband gets into bed and says” this is a nice bed. “. The matress is firm but forgiving. We don’t roll towards each other. I don’t feel him roll over or get up. The only negative is the matress is heavy and making the bed can be hard if you like bedding tucked and hospital corners.

Nicely made mattress..perfect for a good nights sleep! [Simmons Beautyrest]

We finally chose this new mattress after much research. We were scared of so many choices available, but not a lot of positive reviews on most of them. With backaches every morning for my husband for awhile now, & now mine starting to hurt, we knew it was time to take the leap & buy a new one. I was shopping at Penney's for towels while my husband waited in car, when I seen the mattress sale. So I went & got him & made him lay on a few. He chose this one & the very first night he slept like a baby, & has ever since. We both wake up with no soreness already. It is a tall mattress & we bought a new box spring as well, so we have to slide down out of bed. But we love the height of it right now. And maybe as we get older we'll have to get a step on each side, or go with the standard bed frame. We have a lovely vintage oak bed with side rails, so both pieces had to sit on that. So it is tall now! So if you need lower, suggest buying just the mattress & sitting it on the plywood (as suggested for warranty)..I would still like both pieces even if I had the lower frame. So we love it & would recommend it. Pretty too! Love the navy blue sides.

Great Decision [Simmons Beautyrest]

It is so difficult to choose a mattress that you have confidence in, but this mattress is great! It is firm but well cushioned. It is also beautiful. The excellent delivery and set-up service is also appreciated.

My daughter loved it! [Simmons Beautyrest]

My daughter loves her new mattress. She actually took her thousand stuffed animals off the bed so she could really enjoy it.

Great [Simmons Beautyrest]

This bed is very comfortable, I would recommend to anyone.

this product has simple and easy features [Simmons Beautyrest]

simple only need 1 no need for box spring and comfort is amazing .. fits to you.. feeling someone else kicking is very mim.

Delivered when quoted. [Simmons Beautyrest]

Price was great, had to wait on delivery, but received when quoted by very nice employees an they removed old one. Mattress is firm but must be covered by mattress cover for warranty i believe.

I wish this mattress was firmer. [Simmons Beautyrest]

This mattress is too soft for me. It is not a pillow top, but the top seems "fluffy" to me. I liked my old Beautyrest mattress better. It is also too high for me. But, my husband loves the new mattress.

Seems like a good mattress, but... [Simmons Beautyrest]

I gave this 4 stars because I couldn't give it 5 stars since I don't sleep on it. I gave this to my daughter & her husband for Christmas. They both have back and other problems. They're also both on the bigger side. I laid on it when it was set up and it seemed okay to me, but the kids have been sleeping on it for over a month now and they don't like it. They feel that it's too firm. So that's why I said I wouldn't recommend it to a friend. I don't know what another finds comfortable. If you like a firm mattress, then you can get a good deal on this one here when there's a sale and/or coupon. My opinion is that it's of good quality and a lot like mattresses used to be made--including individually wrapped coils. If you prefer something softer, opt for another mattress. I bought it based on reviews and a sale price for someone else. I suppose that unless you physically try sleeping on a mattress yourself, then you can find what's most comfortable to you. I think I'd be fine on this but after a month, the kids still think it's too firm. Even though it says it has 2" of memory foam, I don't think I believe that; so I think the kids will probably get a good 2" - 2.5" mattress topper like the one I added to my Sleep Number mattress to make it more comfortable for my husband and me. Everyone's different but this is good information--especially in the firmness level. I'm adding my review so it can hopefully be helpful to others in knowing what to expect of it. Best of luck! Finding a good night of sleep is tough!

This mattress exceeded my expectations [Simmons Beautyrest]

I researched mattresses and found what was excepted of a good mattress. This product truly meets all my needs and the price was great. The firmness is perfect, and I will replace my second bedroom with this product. It was a great choice.

Comfy! [Simmons Beautyrest]

Great customer service! Love my new mattress! I will definitely recommend you to friends and family.

I have had this mattress for a few months and am still getting use to it but I do like it [Simmons Beautyrest]

I like my new mattress but am still getting use to it. So far it seems to be doing real good

I loved the Mattress [Simmons Beautyrest]

I sleep like a baby every night! The mattress is worth every penny.

Comfortable Mattress [Simmons Beautyrest]

I bought this mattress for my teenage daughter and she loves it! It is on the softer side, so if you're looking for a firm mattress this is not the one for you.

Comfortable [Simmons Beautyrest]

I am more than happy with my purchase, this mattress makes for very comfortable sleeping.

I love sleeping on this mattres everynight. It is the best sleep I have ever enjoyed. Thanks Beautyrest. [Simmons Beautyrest]

Simmons Beautyrest Silver Fernanda Plush-Mattress, is the best mattress that I have ever slept on. The mattress is very comfortable. I like the way it feel, the softness but yet support my body. It gives the softness, not too soft because it also gives the support I want for my back. That is the main reason I bought it, was the support I get. I did not want a mattress that was so soft that I did not get any support for my back. I want a soft mattress that I could wake-up the next morning with out my back hurting. I also love the way it feel. it hug my body and I seem to sink right in it.

Beautyrest Recharge King [Simmons Beautyrest]

This mattress was OK at first but quickly lost function. After about two to three years now, my lower back is sore in the morning, and there are pressure points on my hips. I think this has caused the numbness and nerve sensations in my legs and feet for the last year. I thought I purchased a good mattress but now find after research that it is a low quality one with lots of complaints. ALL OF THE GOOD REVIEWS MUST BE FROM PEOPLE WHO HAVENT HAD THEM THAT LONG, OR FROM BEAUTYREST COMPANY FAKE REVIEWS.

Will not last and terrible warranty! [Simmons Beautyrest]

We purchased a beautyrest mattress a little over 4 years ago with a 25 year warranty. We got a great deal on the mattress through a wholesale club that negotiated the price for us. Flash forward, my wife and I have been sleeping in "ruts" for about 6 months and finally I sent in a warranty claim as per instructions. We were told we qualified for a replacement and had a $2000 value to use. This was retail value to retail value. The mattress we selected from the available list will cost us and additional $1240 plus $85 shipping charge plus taxes. I am upset to say the least. We will continue with the process because I have almost 4 hours invested at this time jumping through their hoops. I am going back to more stores to find a few more "replacement mattresses" that will fit into their category. Process is horrible and 4 years into a 25 year mattress? We should not have to go through this bs! They know that these mattress have problems and should have told us to pick out exactly what will be replaced at no charge. I don't have a great feeling about this whole process and am sure I will not be satisfied with the end result. Avoid Simmons at all cost. Buy a Nectar or anything that costs a fraction of their prices because you will be replacing them and paying more money down the line. I will update if anything improves with the outcome of this process.

The poorest craftsmanship and worst customer service period....

The stitching holding the pillowtop covering a brand new less than 6 months old mattress is unraveling, exposing the foam inside, opening my top up like some sardine can...not kidding. Contact Simmons Beautyrest for customer service and see how that goes? They will not speak and transfer your call to the retailer, they will forward your emails to the retailer and not respond, inform you, or give you any heads up at all. They walk away and switch you, they have no interest, they have no response, they have no plan other than re-routing you and your issue from their little kingdom behind their own Wall....maybe they are the ones that convinced people to separate families ta the border, I don't know but they certainly use the same styles when it comes to dealing with people - which means, they don't treat you like people and lesser beings. Why would you give them any money? Why promote this company? Horrible all the way through, product, quality, service is crap...100% Pure Crap

THE ABSOLUTE WORST EXPERIENCE [Simmons Beautyrest]

I purchased my Beauty Rest less than a year ago. For the past 4 months, I have been trying to get service. The company website offers 2 options--do it yourself pictures and pay about $90 to have a technician come to your home. Since the pictures weren't possible with a foam top mattress, I wanted to pay the money for the tech. However, there is no technician that services my area. I think it is their gimmick for people to give up and suffer the consequences of their terrible investment. The manager of the store tried to help me, and he could not get service from the company. My bed sags and is causing back pain. I will never buy another product from Beauty Rest..

Review from Jennifer of Mequon, WI [Stearns and Foster]

I've read the negative reviews about Stearns & Foster and agree with every one of them. My king mattress is a Queens Gate ultra firm, is five years old and is defective in the center. Of course the fine print in the "warranty" specifies the inches that it has to sag and says I'd have to pay for inspection and transportation. I couldn't figure out why my back and hip (I'm a side sleeper) were hurting and waking me up at night. Then I felt the center of the mattress, which is where I was sleeping, in a moment of revelation. And although you can't see a sag in the middle, you can feel the difference between that area and the parts of the mattress that would be the twin size areas. It's insidious and of course gives the manufacturer an out from giving me any consideration. So I'm sleeping on one side of the mattress, which will also obviously degenerate.

I'll never again buy this brand. I tried to call their customer service number, and was told via recording it'll be closed due to "unforeseen circumstances" and they don't know when it'll open. Lovely. Whatever happened to pride of manufactured product, or customer satisfaction? I'm not even trying to deal with Sears, which is not much better. I'm waiting for Sears to send me the credit card statements so I can send it on in another post.

Review from SUSAN of Fredericksburg, TX [Stearns and Foster]

So we received our 4th replacement from Stearns and Foster and decided to switch the type of bed all together. Sears was great to work with, they even credited us $890 on the difference of the upgrade so we paid an additional $300 to go with the lux estate ultra plush hybrid bed. This bed is soft as expected unless our other plush beds that were delivered were hard and felt cheap and the knobs were laying on top of the mattress instead pulled down. The adjustable base sometimes goes down on it own and smells weird still after 3 months. Smells like hay is the only way I can describe it. But I would recommend the lux estate hybrid ultra plush bed if you are looking for the softest bed!

Review from Zorina of San Diego, CA [Stearns and Foster]

I would give zero stars if possible. I purchased a high-end Stearns and Foster bed a couple of years ago. I noticed the indentations about a year after purchase. I thought my back and hips were hurting due to exercise, but I think it's this cheaply made bed. I can't believe they are allowed to stay in business with ripping people off. We had a bed before this one for about 20 years and no problems. I don't think beds should cost $3000 and last a year!

Review from Charles of Cedar Park, TX [Stearns and Foster]

We bought a Stearns and Foster in March 2013 at Sears in Columbus, OH. We now feel like we need to buy a new mattress because of the indentations and sagging causing us back pain. Will never buy another Stearns and Foster.

Review from jennifer of Dacula, GA [Stearns and Foster]

Have this Stearns and Foster high profile for just over a year. 14 mo. to be exact. I weigh approx. 130. Live alone! Stay home 6-8 mo. a yr. This mattress crapped out in about 6 mos.!!! I'm disgusted! 3 grand plus for the Lux! No! I've paid people to rotate, after a few weeks I'm in a rut. Just awful.

Review from Ina of Madison, AL [Stearns and Foster]

Bought a bed March 2015. The middle is already sagging. Called the customer service for Sleep Train. Erica informed me that all claims would be denied because I did not have a bar with a leg in the middle of my frame. Of course, I was not informed that was recommended when I first bought the bed for $1800. With all the bad reviews, on this site alone, I will STAY AWAY from any Stearns and Foster bed forever!!! The customer service was of no help. On a side note, as I was talking to the salesman about my problem, someone else walked in with the same problem. Guess what kind of bed that was??? Stearns and Foster.

Review from Rachel of Jacksonville , FL [Stearns and Foster]

We purchased a Stearns and Foster king Douglas House LXP with box springs for $2,500+. Clearly this is the worst mattress we have ever owned. Within a year the mattress sagged, though not more than 1 inch. But it was like sleeping in a wagon wheel rut. Hips, shoulders, back and knees ache every night. Stay away from this product.

Review from brad of East St. Paul, MB [Stearns and Foster]

We bought our king size mattress about 6 months ago and two months into it there were sagging spots on each side. The indentations are so bad that sleeping has become very uncomfortable. I feel cheated and taken advantage of. Will never EVER buy another S&F product.

Review from Georgia of Avon, IN [Stearns and Foster]

I bought the Stearns & Foster Queen mattress for $1500.00 and within 2 years the middle sagged so bad I had a hard time getting out of bed. I am physically fit, normal weight and swim laps regularly, walk and stay active. This bed made me feel tired and achy every morning. I finally replaced it with a Jamison for half the price and sleep great now. I put the S & F upstairs in the guest room but no one wants to sleep on it. It will go out on the curb.

Review from Laura of Brick, NJ [Stearns and Foster]

My Husband and I purchased a King Stearns & Foster Mattress/Box Spring from Ashley's Furniture. 22 days after sleeping on the mattress - deep sleep indentations started to incur on both side. I called Ashley's upset and scheduled a rep to come out to measure. 1" in deepest spot (after 22 DAYS!) and rep said warranty only replaces at 1 1/2". Again, why should we even have to call a rep after owning a mattress for 22 days?? I read reviews warning me about sagging issues prior to purchasing and I took a chance that it wouldn't happen to us. Just like other postings - I was also told to just keep having a rep come out until it reaches 1 1/2". Very disappointing that we replaced a good mattress that we had with this one. I will not be purchasing a S&F again.

Review from Byron of Glenmoore, PA [Stearns and Foster]

I purchased a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a superior bed set that was very firm. It was firm to my satisfaction when tested on the showroom floor, so I purchased it believing I was going to receive a very firm, high quality bed set when delivered..Shortly after delivery, the bed dramatically lost its firmness night after night. The normal body indentations you were to expect I read about on the Stearns and Foster website that were surpassed in the first two months.

Updated 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after only a couple of months with just myself sleeping on it, the bed began to sag uncomfortably. But not to the satisfaction of the warranty requirements when measured by an individual Sealy sent out to my house to measure the bed in a place on the bed where it is impossible to sleep. Plus it was measured many hours after I had awaken and was off the bed, whereas any indentation that was there had risen to a perceived normal level. Customer service was unprofessional and unsympathetic when dealing with me and my concerns regarding the purchase of their product and the questioning of their warranty evaluation methods. If you are considering purchasing a Stearns & Foster bed, do your homework by reading the many reviews on the net, test many beds and research the ones you test. Good luck and happy shopping.

Review from Betty of Killeen, TX [Stearns and Foster]

I bought a Stearns and Foster Firm Luxury Mattress in March of 2014. I thought I was buying comfort, boy was I wrong. When waking up in morning, we find that our hips are extremely painful (we are both side sleepers). We also find that we roll to the center of bed. I called Ashleys (that's where I bought it from) with my problem. Appointment was made and craftsmen came out. He said that I did not have a depression of 1 1/2 inches and that there was nothing they could do. I said what about my warranty, he said I did not fall in the guidelines. I bought a firm bed not rock hard. So I'm stuck with a product that I cannot use without waking up in pain.

Review from Fernando of Plainville, MA [Stearns and Foster]

Paid over $2600 for a king-size Stearns & Foster mattress at Sleepy's. Came with a 10 year guarantee. After 2 years, terrible indentation on both sides where we sleep. After trying to use kit they send from Marshall Mattress and downloading pics, could not do. I am a senior and this was very difficult. Called and asked for representative to come do. After much begging, pleading and screaming they sent rep.

Received a call from Sleepy's only 3 days after this (before rep came) and they told me claim denied and mattress satisfactory. I could not believe my ears. When I said, "Oh really? They haven't even been here yet." Person on phone was speechless. After rep came and actually said to me, "THIS MATTRESS IS HORRIBLE" I got a call days later from Sleepy's telling me depression in worst spot was 1" and warranty Stearns and Foster puts out, depression must be 1 1/2". I told rep, "I am going to chiropractor regularly and what am I supposed to do???" She answered me stating I should call back in January and maybe sinkhole will reach 1 1/2." I could not believed my ears.

This is ridiculous and totally unacceptable. I will be calling back every single month demanding they remeasure. I am so disgusted with both Stearns and Foster and Sleepy's. After reading other reviews, I realize this is ongoing problem and horrible company and mattresses. DO NOT BUY STEARNS AND FOSTER!!!

Review from Tracey of Henrico, VA [Stearns and Foster]

I bought the Stearns and Foster Italian Garden mattress and right away it had deep body impressions. It was replaced and the new one only 2 months old has the same deep body impressions. For $2800 I expected more.

Review from Nicholas of Ipswich, MA [Stearns and Foster]

Always suspect companies that leave no way of contacting them on their website. At Stearns & Foster's website you can read all kinds of fancy writings, but no e-mail address to contact them. There is an 800 number and good luck trying to talk to alive person there. You can even see the "file a warranty claim" link on their website, but it does not work (broken link). It is a shame... The company sells mattresses for thousands of dollars and does not stand by their products. When it comes to warranty their defective items, it hides behind Sleepy's, Mattress Marshalls and the "fine print" on their warranty. My experience with Stearns & Foster was terrible in all aspects: the product - low quality, the support - none whatsoever, and the people there - always acting like I did something wrong and never at all interested in learning why their product failed.

Review from Dragan of Calgary, AB [Stearns and Foster]

Just like most people, our mattress started to get the sinkhole. I called the warranty department who sent us a "kit" so we could measure the sinkhole. It was a pain to take all the pictures with string. I put extra weight on the ends of the string which made a difference, BTW. While we were doing the pictures I discovered that the box spring had a huge sinkhole too. It was becoming a huge pain to get the pictures and do the warranty so we decided to try buying a new box spring for our King size bed which solved the problem. When we received our new box spring we took apart our old box spring and discovered that the metal frame bends super easy. I think the problem is in the box spring for a lot of these mattresses failing. It was cheaper to replace one of the box springs than a new mattress.

I am very unhappy [Stearns and Foster]

I am very unhappy with the Stearns and Foster luxury firm bed I purchased 5 months ago. I tried the bed out at Bernie and Phyl's in May 2015. Bed is now 5 months old. No way is this bed a firm mattress. There is no way this mattress has the same support as the mattress I tested out in the store. This is the second mattress I received from the store. Could be poor quality control or dare I say bait-and-switch. I feel the mattress companies do not live up to the quality they advertise. The mattress sags badly and has no core support. It sucks.

I've read many negative comments [Stearns and Foster]

I've read many negative comments on Stearns & Foster mattresses. Unfortunately I need to agree with all of them. Their commonwealth mattress that we bought in SEARS in January 2014 was a deep disappointment to us. The previous mattress lasted around 12 years and it was time to change it. Being aware of importance of having a good mattress and after reading some good reviews on S&F we decided to go ahead with their product. It cost us over $2,000 - supposed to be a high end mattress and we were convinced that we've got good quality product.

Few months later we both stated experiencing sagging and uncomfortable sleeping with some pain in back etc. Measuring of sagging as per company's standard did not help to claim warranty because it was showing less than 1.5 inch. Warranty soon expired anyway. Problems with sagging continued growing with geometrical progression and now year and half after purchase we are forced to think about replacing the mattress again. Never more S&F one.

Sleeping in a pothole [Stearns and Foster]

This mattress sags so bad in the middle, it's like sleeping in the pothole. You have to hang on to the side of the bed to keep from sliding to the middle. We contacted the store that we purchased the mattress from and they informed us that we do not qualify for any warranty on this. Be careful when buying their hardside mattress, you may have the same problem that we have. I do not recommend purchasing a Stearns & Foster mattress. We truly regret purchasing this mattress.

Huge disappointment [Stearns and Foster]

I too, purchased the Sterns and Foster luxury mattress set 5 years ago, however, I started having issues with a huge dent within the first two years. I called to have someone come and look at it, in fact, three different people came to my home and evaluated the mattress. I am so disappointed in this purchase and even more with Macy's who passes the buck to Quality Control. No one has done anything about this expensive Dent issue. And to think, I am the only body that sleeps on this bed and I only weigh 93 lbs. Go figure! My spare room has a Sealy, used by much more weight than I, and used for same amount of time and there is absolutely no dent. Again, go figure! Be advised, do not spend your money on this huge mistake of High Quality.

So disappointed.trusted such a fine old company [Stearns and Foster]

This is our third Sterns and Foster Mattress. We had been so please, we saved our money and bought a new mattress for our retirement. We thought at first it was our imagination the mattress was sagging. We rotated the mattress as directed but not solution to the mattress. I have a back injury from a fall. I am in a wheelchair. I am in constant pain and added to lupus I spend extra time bed ridden. I cannot sleep as I am sliding to the end of the bed. The last rotation the mattress looks like a wave. My hope that the mattress will be replaced. If not think I will sell tickets to a new ride BED SLIDE. Our 40 pound dog refuses to sleep in her usual place at our feet. She gets closer and closer to the top of the head board. I am sliding off the bed. I awake to serve pain and inability to move when I find myself in one of the valleys in the mattress. We purchased the bed at Sears. Another fine company that it sounds as if they at least can be trusted to at least listen . I appreciate that people took the time to write about their experience. So sad that this fine company does not stand by its reputation.

Bad mattress [Stearns and Foster]

I bought a Stearns and Foster mattress in March of 2018. Started sagging in November 2018. Called Haverty's and they sent someone out to "measure" the density. Said it was "short" by 1/4 of an inch. I've had the mattress less than a year and it started sagging, seriously!!.. They decided to replace. Guess what, the replaced mattress started sagging. Contacting my credit card company and put it a complaint for a refund. I bought from Haverty, not the mattress company.

Junk. Junk. Junk. Junk. JUNK. [Stearns and Foster]

You've read it all in other reviews. The sagging. It's all true. $2,567.89 for a horribly, horribly sagging mattress. The entire mattress not just one of the 8 sleep areas -- ALL 8! Only sagging 1 1/4" and not the required 1 1/2" so no warrantee. Can you believe this? Someone should start a class action against this company. Bottom line: Never in your wildest dreams buy this brand of mattress. I have never felt so ripped off in all my life. My back is killing me and my wallet is empty.

Frequently Asked Questions About Pillow Top

What is a pillow top mattress?

A pillow top mattress has a stitched in comfort layer in the mattress cover. In the past, this layer contained loose pillowy fill, but in recent years, it contains pressure relieving foam that offers better constistency of feel.

Are pillow top mattresses good?

Pillow top mattresses are some of the most popular mattresses available due to their luxurious fluffy feel on the top layers, which is why they are common at luxury hotels and resorts. While they are beloved for their pressure relief, there are some durability concerns with some models.

What is the benefit of a pillow top mattress?

Pressure relief. Pillow top mattresses offer significant pressure relief for the hips and shoulders, especially important to side sleepers.

Is a pillow top mattress better than memory foam?

While memory foam mattresses offer contouring surface layers and responsive support cores, modern pillow top mattresses have pocketed coil support systems. Most sleepers find pillow top mattresses more comfortable initially, but affordable memory foam options are more popular for their value for the money.

How to make a pillow top mattress firm?

A firm mattress topper may help firm up a pillow top mattress. However, if the pillow top mattress has issues with lumpiness or sagging, it may be ideal to replace the mattress.

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