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Personal Comfort is taking on Sleep Number to create a better number bed that can be personalized to your desired firmness. Is Personal Comfort the better bed at a lower price? We think there are many positive attributes, but there are also elements that we aren't so sure about. With problems ranging from durability to technology, we think there may be a reason to steer clear of number beds.
Tuck is an eco-conscious mattress company that is well-known for using recycled materials in their mattresses. From their coils to their foam, Tuck has taken the route of sourcing its materials in a responsible way. In terms of comfort, Tuck produces one medium firmness hybrid mattress that they customize to you with their sleep quiz -- it is made with both micro-coils and heavier duty pocket coils as well as poly foam on the surface layer. Most customers find their mattress comfortable and a brand to consider.
Based on our aggregated reviews and our scoring method, we recommend Tuck in this match up!
See Our Full Review of Tuck
Personal Comfort: 7.6/10
Personal Comfort: 7.7/10
Personal Comfort: 7.6/10
No Back Pain:
Personal Comfort: 7.4/10
Personal Comfort: $499-$4199
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Understanding how customers feel about mattresses can be a great guiding force for shoppers. Sadly, customers don't always feel comfortable with these mattresses. Some feel snug and comfortable, but others feel discomfort. If you are pondering buying one, take a look below for more specifics.
In terms of having comfortable support for all, these mattresses have mixed feelings. Some feel like the mattresses provide good comfort, but others weren't able to get comfortable. If you have a heavier body type than average, you may want to do some added digging into reviews to make sure you find the right pick for you.
Edge support is extremely important for those that want to sit on the side of their mattress without dipping down or becoming uncomfortable. Some may find that the edge support in these mattresses is not as robust as others.
Sadly, these mattresses don't always get love from customers on durability. While some sleepers reported feeling comfortable, others found that quicker break down than others. Make sure to do some extra reading of the reviews and warranty policies before buying.
By just browsing online, it isn't very easy to figure out which mattresses are rated the best by customers. These mattresses are highly regarded by customers according to current data on customer sentiment and reviews. Although this doesn't necessarily mean that you will love one of these, these mattresses are worth a look over. Read on below for more information.
Having a supportive mattress is the key to a healthy night's sleep. You want a mattress that makes you feel refreshed and doesn't cause back aches. Reviewers describe these mattresses as well supportive.
Edge support is one of the most important things to folks with mobility issues or enjoy sitting on the side of the mattress. These mattresses are good at edge support and don't feel much different than in the center of the mattress.
Bowling Ball & Density Tests
Popular among reviewers, the bowling ball test does a good job showing if a mattress is firm and its evenness of support. If a mattress has lumpy support, some may find the mattress uncomfortable. However, these mattresses are rated well and shouldn't have that issue.
In terms of durability, these mattresses are quite competitive versus the competition. For buyers looking for mattress, finding one that has good durability can mean years of additional sleep. while one that quickly falters can mean immediate discomfort. These mattresses should stay comfortable for 7 - 12 years for most sleepers, which is good on average. Those that are heavier than average or use their mattresses more than once a day may experience a slight decrease in durability.
Check the Prices For Tuck: Get Today's Prices
Best bed I have ever slept on. Easily half the price of a Sleep Number and the quality is so much better. The mattress is outstanding and the frame is great too. The frame is actually a Reverie which is another bed company, which I thought was interesting but it is simply perfect. The only complaint is that the website for the company is a little outdated so I had to call my order in. No issues whatsoever though.View More Reviews
Compared to Sleep Number functionability, theirs are almost on an equal scale BUT the exceptionally strong rubber odor lingers for more than 3 weeks after assembly. Unsure if breathing this while asleep will have a health issue later.
Be prepared to spend hours assembling the bed and referring to their video. No white glove service.
A piece from the whole package was send wrongly but the waiting time for the correct one was quick. It seemed that there were not more than 2 customer service persons who are not thoroughly knowledgeable when an isolated problem comes up. Kept referring us to the video.
When told that we want to return the bed sets, they ask that we continue to try them longer as the 120days trial was not fulfilled. WHAT! We were breathing in rubber fumes, was that not enough reason! The return was a painstaking process of waiting of more than a month with continual calling to ask about the possible paperwork was annoying. Unbelievable!
My son recommended Personal Comfort after he had done a lot of research. Since they had the adjustable base I wanted and matched a lower price I found online, I decided to go with them. Upon delivery, I discovered that the wrong bases were ordered (Cal King vs. King) and the delivery service took the bases back. Personal Comfort was able to verify that I ordered King vs. Cal King, based on the phone recording of my order, and had the correct bases sent right away. Mistakes happen; it's how they are handled and whether or not they are satisfactorily resolved that makes a huge difference. And, Personal Comfort did an excellent job in resolving the issue quickly, without hassle and to my satisfaction. I would definitely recommend Personal Comfort to anyone in the market for a new bed or base.
I did a lot of research on an air mattress bed. I purchased the Personal Comfort A8 queen single mattress. I only need to adjust for me. The highest adjustment is 50. I put it at 32. I am 45 days into the bed and I believe that this bed may be the reason that I no longer hurt when I wake up. I can get the support I need for my back, hips and shoulders and I can get out of bed in the morning without being bent over in pain. I have scoliosis of the back, arthritis in my spine and a hip replacement that left one leg shorter than the other and my pelvis shifted. With my prior conventional mattress I went to sleep with spine adjusted from my day's exercise and stretching, but I woke up in pain every morning feeling crooked and unable to stand up. With the Personal Comfort bed my body feels great every morning. I have only had it for 45 days, but I am so grateful that I finally found a bed that is working for me. I am also sleeping through the night; no waking up with arm numbness or shoulder discomfort. I have started using a thin down pillow, very little loft. My neck feels good when I wake up. All those special memory foam head and neck pillows I have, and I have every tempurpedic pillow they sell, are not necessary for my comfort to sleep. I found the 'free gift' pillow with the bed purchase too hot to sleep on. I don't recommend that.
We are very happy with our new Personal Comfort bed and adjustable base. We were also satisfied with the purchase experience. During that process we were well aware of the company's return policy, unlike other reviewers here. My guess is that the company made this policy clearer and perhaps more visible on their website. We previously owned a Select Comfort bed for many years so we knew what the bed would be like before we bought it. If you've not slept on an air chamber bed before, be sure you understand and can accept the return policy before you buy. Every body is different and some may not enjoy this type of bed.
We previously bought and used the Big Name competition number bed. It was a miserable purchase experience, and we almost walked away due to bad salesman and sales tactics. But we liked the adjustable air bed experience. Then I stumbled across Personal Comfort. I had a bit of trepidation about buying it over the phone. It turned out to be a wonderful buying experience resulting in what I feel are superior materials. Instead of the competition's tactics of adding more and more charges, and making you feel bad for not buying every possible option and upgrade, the Personal Comfort phone sales kept tossing in extras and discounts and "no charge", saving much aggravation and a few hundred bucks over the competition. The accessories were a bit on the high side for price, such as the simple bed frame, but it was decent quality, easy setup and nice to do one stop shopping. The bed arrived promptly, with no issues on the order (everyone I know seems to have order issues with the competition). Do not be scared by the "assemble it yourself". This is not rocket science and good instructions are included. One point of warning. They tell you to air out the foam for a day. We did not notice much smell from the foam. BUT, the air chamber reeked of plasticizer, and took a couple weeks to air out, since we discovered this after assembling the bed. Find a place outside or in the garage to air out the air chamber as soon as you get it, and plan on a few days to a week or so to air it out. The only issue we have had is the power plug seems to have a flaky connection to the pump and is disconnected if you look at it wrong. I will likely duct tape that in place as an easy fix. We love the Personal Comfort A8 bed, and bought two twin XL to make a king size, for versatility (snoring and old age issues), even though its a pricey way to buy a king size. Definitely a superior product to the Number competition in this model. Regarding firmness complaints.... Read the instructions. You may need to do the simple calibration process. I also note I use a very low setting compared to Sleep Number. I use about a 45 on SN, but for PC I only use 17-20. Don't be afraid to try very low settings. Unlike a regular soft mattress, the air number mattresses do not keep getting softer over time.
Bad experience! I don't normally write bad reviews but it is warranted here. I bought the bed through Amazon and waited a few weeks to set it up. after putting it together i slept on it for two nights of tossing and turning. My arm started getting numb, my shoulder hurt and my neck still isn't right. I called immediately when they told me that because I went through Amazon they can't honor the 90 day sleep guarantee. So they sold me the extra padding package for another $350 and I had to reassemble the bed, (understandable). So now I'm sleeping on it for two weeks and while the bed is much better it still does not compare to my old Serta. Don't waste the money.
This is a horrible product and the company has such an awful return policy that you cannot get out of this contract. The bed is hard as a rock and they sell you pillows that are so small that they are worthless. it is honestly a joke that the pillows are sold as a real pillow. The bed does not change when you change the settings it just gets higher or lower the firmness never changes. Save yourself trouble and buy a air mattress it will be better quality. They tell you that there is memory foam on the bed but it is nothing like memory foam. I have never made a purchase that I regret as much as this mattress. They talked me into the Silver sLE it is not a comfortable mattress. Do not buy this unless you can go and try it out. They told me they have a cooling product as well it is simply not true.
Personal Comfort Beds BUYER BEWARE!!!! I purchased a Personal Comfort bed in March 2014. I broke my neck in a car accident and at the suggest of a Chiropractor I looked into this type of bed. I researched the best value naturally and found a website claiming to be unbiased and detailing the Personal Comfort bed with a review rating of 100% (i guess I am naive and believed the website to be unbiased) it also list a detail of return policies which now I know to be inaccurate as it list Personal Comfort as 100% satisfaction guaranteed with NO fee on returns - MAKE SURE YOU READ THE PERSONAL COMFORT FINE PRINT! It is NOT offered on the A2 minimal model! and you MUST keep the bed for 45nights! I woke up to a STIFF neck! tried it with a memory foam topper, and a down topper. TWO weeks of therapy on my neck! Of course in calling I was told again about the 150.00 return fee! but then ALSO informed that the BASE could NOT be returned! They want to deduct ANOTHER 200.00 from the purchase price, and stated that I agreed to that? REALLY who in their right mind would agree to that? NOW after SEVERAL emails, and calls, etc. I have received the required RMA form! BEWARE! that's my advise! TAKE PICTURES! as within their BBB file, they always seem to claim that foam is torn, or a tag is cut! If you have an issue, email them to have PROOF of what you are and ARE NOT told about! They claim the phone conversations are recorded? Guess we will find out as the credit card company and the BBB will investigate it during my dispute process!
So I ordered the A8 Top panel XL. Total $186.00 in comparison to what I had the A2 top the basic entry level. The Rep. Faiza Mansoor was very helpful and courteous. After sleeping on this Top I was led to believe it was going to be a Total of 13". but when measured it measures 7". In the 2 pictures I have The one from the 8" top there are 5 pieces that make up the Top. In the 13" top there are 11 pieces. When i received the A8 Top there were pieces not like what is shown in the picture that are missing. Overall it is better then what I had but Honesty is the Best policy and what I have is not what is shown.
The bed works as expected. While not being a miracle cure my wife's bad back feels much better when she gets up. Set up was easy. Compresser does make a little noise, but after you find your number does not run that much. Air chambers have held air well. No leaks. Air chambers do not separate from each other Mine took about a month to be delivered.
We love our Personal Comfort bed. It was really easy to set up (once we figured out how the frame went together) the bed itself was really easy. We have enjoyed sleeping on new bed for a little over a month. We did have a few mornings we woke up still until we realized that the number setting Sleep Number gave to us was too hard. We lowered the air to a comfortable 38 and now we sleep deep and cozy.
Great bed, great service.
Awesome bed! Very happy!
The only thing which made me consider a four star rating was the time it took to get the bed once ordered, 59 days. However, Personal Comfort made things right by sending some free sheets. The bed is very comfortable, and appears to be made of quality material!
The company was wonderful to work with, and the bed had exceeded every expectation. My husband used to have a Sleep Number Bed, and this one is so much better. No gap or displacement between the two halves, and both our backs are doing SO much better. We switched from a Tempurpedic to this, and will never have another kind of bed.
We LOVE our Personal Comfort mattress!
Everything I expected. Relative to the competition a great value.
so far very good
when I call they are very helpful noproblem
I found Personal Comfort by Google, and I needed a new bed. I really love number beds, but couldn't afford Sleep Number. In fact, I ended up on Personal Comfort at first thinking it was Sleep Number. I seemed to have trouble getting the sale price to show, so I called. Ann was extremely friendly and helpful while ordering the mattress. When she said it would take up to 20 days for the bed to arrive, she wasn't kidding. It was a long wait and multiple shipments. I wasn't happy that when I called to inquire how many shipments I could expect, they couldn't tell me. Then I got to putting it together. I put it together alone, and consider myself a competent smart woman. However, it took over four hours, grit, frustration and more frustration. I ordered a Twin XL and the foam kept falling over, the sides of the base pad didn't come up over the sides, like the instructions show. The instructions show a couple putting together a king or queen size like it's super easy. It's not. Then I found out as I was trying to put on the head board the company sent me a queen. Now to the Company's credit Shawna corrected the order and sent out a new headboard as well as fixed some other issues. Just to note to first time buyers, the fold out base along *with* the snap tight frame sits very high and rocks/see-saws as you turn and move at night, it's not comfortable and at minimum it's annoying. So if you want the snap tight, get the basic frame. Read all descriptions before ordering. Personally, too I have to add, I truly love the brushed microfiber sheets- super comfortable!
I have owned a Sleep Number bed and Personal Comfort beds are more comfortable, better quality and more than half the price of Sleep Number. My only wish would be to make the remotes wireless, but they have an app for that.
bed is OK... no back ache, but also not comfortable. customer service is really lacking training on products !!! i could not get answers on most questions. order was VERY late and incomplete. when i called to ask where the other piece was, i was treated as an annoyance. I dont want anything extra .... JUST WHAT I PAID FOR ! bad experience. wont buy again
Excellent i like
I thought the experience was great and I love the mattress, but my husband, who weighs a lot more than me, doesn't like it.
The bed is good quality and comfortable. I really do not like the controller. It works odd. I click on control to see the number and then it shows that it is changing. Customer support calls but is not really helpful. Answered my question wrong and did not reply after email for correct information. Still happy I purchased Personal Comfort bed. Saved alot of money over you know who.
While people were nice to me, sales people were not very knowledgeable in product and my needs. They did not take in account my specific medical issues which I explained in great detail. The first bed I received for 1900$ was truly a joke, not only wickedly uncomfortable but very cheap material. The upgrade was an improvement but still very uncomfortable. They kept wanting me to upgrade and spend more money, meanwhile I'm getting no sleep and back killing me. They were very prompt on refund so I could buy new bed that I'm happy with and cost a lot less.
Quick service and a high quality bed at a fraction of the cost of a sleep number bed. What a great nights sleep!
The bed itself is fine, though I feel overpriced for something which you need to assemble yourself. The process took me about 90 minutes including unboxing, but wasn’t terribly complicated. The shipping was an absolute disaster...took 3 weeks longer than it was supposed to and when I called the customer service manager tried to guilt trip me by saying “well we are behind but I’ll put tourneys order ahead of people who are suffering from cancer and dying”. Seriously? Wow. So overall I like the bed but strongly disliked the service and the company itself.
We have had our split king for about four months now and absolutely love it! Sometimes, as I wake up during the night, my first thought is how incredibly comfortable the bed is and how much better my back and hips feel. We would definitely give a five except my "air mattress" had to be replaced as it wasn't holding air. But they responded positively and immediately to address the problem, it was shipped the next day, and it was easy for me to replace. I love that defective parts can be replaced (in this case free) instead of replacing the whole mattress. I hope this bed is as good in ten years as it is now!
My husband and I purchased this bed in 2014. It was fine in the beginning, but after about three to four years, I began to ache all over. I noticed quite a bit of sagging (I'm not all that big), but when I unzipped it, to change out the foam, there was no sagging. I knew I could probably get a new cover, but sadly, my husband died and I couldn't lift the bed to exchange the cover by myself. The pain I was experiencing was so great that I just replaced the entire mattress. Perhaps too costly of a thing to do, but I no longer wanted to put more money into the mattress and then learn that didn't make any difference.
We have had a basic queen Personal Comfort brand air bed for 4 years now and like it... our mattress is a 10" thick queen size and was $800 . One of the two controllers went bad after 2 years and was replaced very quickly and hassle free under their 3 year warranty. The bed itself is trouble free.. Never leaks..In fact, the air pressure changes a little based on the atmospheric pressure on a particular day-up or down, but the valves etc do not leak and pump has been trouble free. There is no 'valley' between the two twin mattresses that form the queen size, so 'cuddling is the same as other mattresses. The side rails have held up well. Overall it is a 'firm bed on which we have a cheap foam pad. The main advantage to air beds is that they do not get lumps and valleys like an innerspring. we suggest that you get the mattress 'toppers' at Walmart etc for Much less money.
We purchased the personal comfort bed after watching the video that said it was better than a sleep number bed. My husband and I both have back problems and was looking for something we could rest on. We were unable to rest and got up every morning aching all over. I purchased the bed they suggested and was told I could return it within the first 120 days if I didn't like it. What they didn't tell me was that the adjustable base, which cost $1800, in not returnable. We had problems with the bases when we first received them and had to deal with the company that makes the bases, which is a different company, even had to climb under the bed on the floor, to get it working properly. The people that delivered the bed left without it working . There were even staples sticking out of the bottom of the bases where papers had been pulled off and left the staples. I would not recommend this bed but if you do decide to try it be aware that the base in nonrefundable. I personally cannot afford $1800 for a base that I cannot use.
Think twice before purchasing a bed from Personal Comfort! There is fine print they don’t tell you about, such as, the bed base is not returnable or refundable! We researched for months before purchasing this bed. They had us on the phone over an hour during the initial sale, answering every question we had, reassuring us we had 120 DAYS to change our mind, and also selling us on extra mattress protectors etc, worth hundreds of extra dollars. You only have the website to see the products. And when our bed arrived, it looked like a hospital bed, not like the one on the website. It wasn’t until we started having problems in the first few weeks of having the bed, that we learned that we unknowingly agreed to some fine print, that our base was not returnable. That was NOT made known during the call. We were told multiple times that we had 120 days to change our minds. It wasn’t until we took them up on that offer that, in fact, you cant. On top of that, the bed was manufactured by multiple companies, and the base of the bed ( the part you will have problems with) is made by Reverie, and reverie has a customer service number that, if they have a high call volume, and wait time is more than 5 minutes, you have to leave a message and wait for them to call you back. VERY inconvenient. After 3 months of back and forth phone tag, my control box for the bed was finally replaced, and still would not work properly. I was promised an extension and a compensation for all the trouble, which was never given. But several times I insisted that I just want this bed gone and my money back, and I was denied. And when it went past my 120 days, they said “sorry, youre past your 120 days.” Personal comfort offered a 0% interest for a year, which turns out to be a credit card. I started a dispute with that credit card company. This credit card company did not ask my side of the story, and when personal comfort LIED on many accounts about the status of my account (such as, the customer wont contact us…) the credit card sided with merchant. I have had this bed since July and it is now March. One side of the bed hasn’t worked since 6 weeks after I got it, and the other side of the bed hasn’t worked since about Christmas. You have 4 different companies you work with for this one bed. (personal comfort, reverie, the repair company, and the credit card company.) This has been an absolute DISGUSTING experience.
I waited far too long to buy a new mattress, but the Tuck is incredible, my wife and I have never slept better!View More Reviews
My mattress was perfect — not too soft, I guess the springs ensured my body never sunk in uncomfortably like with a tempur pedic, but not too firm either, which made it much more comfortable than my previous mattress. Highly recommend!
We have had it now for 6 months. It is the most comfortable mattress we have ever owned. The support is wonderful. Both my husband and I are getting the best night sleep we have had in years. My husband has suffered with back pain on and off for years and with the Tuck there has not been an issue with his back. We Love Our Tuck!!!
We spend a third of our lives in bed. I should have placed a higher emphasis on my mattress quality. Thankfully, I now have a Tuck. The comfort and custimization combine to make this a truly wonderful mattress!
I found this company after reading something about how they use recycled water bottles in the mattress. Never heard of such a thing, but I try to eat/shop/live natural, so seemed like a good fit. I had a friend help me carry it up to the second floor of my place, and we had fun getting it set up. I would have given it five stars, but it took nearly a week to ship. I know each mattress is built upon order, but I'm just used to Amazon Prime timing (probably my fault), but I'm sleeping much better with it than my old mattress.
Roughly ten years ago I wasted a Saturday with my wife at the mall laying down on probably 30 mattresses, and missing college football. After probably three 'tests' they all blended together for me. Frankly, I dreaded having to go through that process again. This time around, we now all have the option of ordering a mattress online. Wife was a bit hesitant, but the sleep test that Tuck uses allowed us to get what is best for us on each side of the bed, and she was sold. Make no mistake, this thing is heavy, but once set up, we have been sleeping great, and I won't have to miss an important football game again!
I went through a lot of mattresses trying to find something I could share with my husband. Because we're very different sizes, the mattresses I liked best left him with back pain in the morning, while the mattresses he preferred were so firm that I couldn't get to sleep on them. Getting to customize our own sides of the mattress changed the game. Finally, neither of us is waking up aches and pains in the morning.
To be fair, my last mattress was $200 and is 8 years old, but the Tuck mattress is soooo much better. Like 10x what I was sleeping on before. Not only am I sleeping better, waking up refreshed and without stiff neck, but anytime I have an "overnight visitor", they never want to leave because they keep saying how fantastic my mattress feels! I'd like to take credit for most of that sentiment, but in reality it's probably my Tuck bed. Oh, and I really appreciated the support I got when I was trying to build my custom mattress. They were quick to jump on my question and helped make buying a mattress easy. Kudos!
I decided to purchase a Tuck bed in July. Since then, I have had the best sleep of my life and I mean that. Being able to customize a mattress to my needs was a huge plus for me. After consulting my S.O. we decided to go with the blended option. I can't express how great our Tuck has been. We adjusted accordingly and sleep like babies. My favorite feature is the cooling. I run so hot at night and since our Tuck I haven't woken up sweating. You can't go wrong with a mattress built just for you!
I replaced a relatively new, expensive, sagging mattress with this one and I have been very impressed. It is very comfortable, supportive and cool. My husband and I no longer roll towards the center and the edge is also very firm. Plus, it was very entertaining to watch it expand from the packaging into a queen bed. AMAZING!
Great support yet plush. There is no rolling side to side to find a cozy comfy spot - it’s just all evenly-dispersed goodness. Other mattresses left me feeling strained or unsupported. Now I have total body relief. This mattress has changed the way I feel when I wake up. I fall asleep immediately and wake up well-rested and refreshed. Best sleep of my life!
I was at my daughter’s home taking care of my Grandsons for several days and experienced a "Tuck" mattress. I asked my daughter what brand of mattress I was sleeping on and where could I purchase it? She told me it was a Tuck mattress and it comes in a box directly to your house. I am in my 60’s and old school about trying out a mattress in a store but NO MORE! I can’t say enough about this mattress. I usually wake up several times a night and have a hard time getting comfortable and falling back to sleep. I slept through the night and got up without the usual sore back and stiff muscles.
My husband and I had a great sleep on this mattress in my sister’s guest room. It was extremely comfortable, with the right amount of firmness, and we didn’t wake up once. I’m counting the minutes until ours arrives.
The new mattress in my daughter’s guest room was great! We felt strong support from the memory coil system, yet it was comfortable and not too soft. My husband’s bad back and knees felt good both mornings we woke up at their house! We will be customizing our own this week.
This mattress was one of the most comfortable mattresses I have ever slept on. Normally, getting out of bed is a chore for me since I am so groggy in the mornings. After sleeping on this, I feel energized and ready to start my days. Even, after a night on the town I woke up feeling amazing. Does this bed cure hangovers? Who knows! But I like to think so…
I always questioned a mattress that comes in a box. When a friend highly recommended I try Tuck vs. other companies like Casper, I figured I’d give it a shot. It was the best decision I’ve ever made! The mattress arrived exactly when it said it would. Setup couldn’t have been easier- especially living in a condo in the city. The last mattress I bought from a store the delivery people arrived two hours late, brought the wrong sized box spring and broke a picture while bringing it into the condo. This process was SO much easier! My husband and I both love how comfortable it is and the quality couldn’t be better! We will be ordering another one for our guest room.
If you’re an individual like me who is dealing with a sacroiliac joint issues, this mattress is very conducive to dealing with this condition. The firmness of this mattress allows one of full night sleep.