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Personal Comfort is taking on Sleep Number to create a better number bed that can be personalized to your desired firmness. Is Personal Comfort the better bed at a lower price? We think there are many positive attributes, but there are also elements that we aren't so sure about. With problems ranging from durability to technology, we think there may be a reason to steer clear of number beds.
Sleepy's Mattress is a wholly owned Mattress Firm brand and mattress in a box offering for a very competitive price. Their offerings include foam, innerspring, and encased coil. With multiple firmness options, they have something for everyone, and even have both an online shopping option. That said, there are some complaints about durability and craftsmanship.
Based on our aggregated reviews and our scoring method, we recommend Sleepys in this match up!
See Our Full Review of Sleepys
Personal Comfort: 7.6/10
Personal Comfort: 7.7/10
Personal Comfort: 7.6/10
No Back Pain:
Personal Comfort: 7.4/10
Personal Comfort: $499-$4199
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Customer reviews can be hard to see from a high level -- especially with some companies focusing heavily on protecting their reputation. These mattresses, sadly, don't get the highest reception from sleepers. There are still customers that are happy with their mattresses, but others that are not as pleased. Learn more below to understand the specifics.
In terms of having lasting supportiveness, these mattresses have mixed signals from customers. Some have described them as supportive and report being comfortable, but others didn't feel that the mattress was equipped to provide comfort. If you are someone who is above average in weight or has wide shoulders or hips, these mattresses may not work 100% for your body.
Edge support is an important attribute for those that like to sit on the side of the mattress without discomfort. Some customers may find that the edge support is not as capable as they would hope.
Unfortunately, these mattresses aren't appreciated as well for their durability. While some folks describes them as comfortable for them, others describe feeling issues and discomfort of a short time. Make sure to take a look at the specifications, warranty, and reviews before buying.
There have been assorted feedback from customers on these mattresses -- both good and bad. Many folks sleep well and describe a comfortable experience, but there were others that complained. Make sure to read more below to make sure one of these mattresses will work for your body.
Getting good support from your mattress is important to getting a good night's sleep. If your mattress doesn't support you well, you are probably not getting the best night of sleep. Most customers were happy with the support from these mattresses, but some had issues with the feel.
Most find the edge support that these mattresses provide to be good, which is good for those that enjoy sitting on the side of the mattress. Those that have bigger frames may still experience some sagging along the edges.
Having a mattress that is great for durability can save you thousands. However, these days, everything from clothes to mattresses are wearing out quicker and quicker as businesses compete for profits. These mattresses, specifically, have mixed ratings when it comes to longevity. Mattresses affect everyone differently and some felt happy with the long term comfort, but others were not so sure. If you are considering, make sure to read more before buying.
Best bed I have ever slept on. Easily half the price of a Sleep Number and the quality is so much better. The mattress is outstanding and the frame is great too. The frame is actually a Reverie which is another bed company, which I thought was interesting but it is simply perfect. The only complaint is that the website for the company is a little outdated so I had to call my order in. No issues whatsoever though.View More Reviews
Compared to Sleep Number functionability, theirs are almost on an equal scale BUT the exceptionally strong rubber odor lingers for more than 3 weeks after assembly. Unsure if breathing this while asleep will have a health issue later.
Be prepared to spend hours assembling the bed and referring to their video. No white glove service.
A piece from the whole package was send wrongly but the waiting time for the correct one was quick. It seemed that there were not more than 2 customer service persons who are not thoroughly knowledgeable when an isolated problem comes up. Kept referring us to the video.
When told that we want to return the bed sets, they ask that we continue to try them longer as the 120days trial was not fulfilled. WHAT! We were breathing in rubber fumes, was that not enough reason! The return was a painstaking process of waiting of more than a month with continual calling to ask about the possible paperwork was annoying. Unbelievable!
My son recommended Personal Comfort after he had done a lot of research. Since they had the adjustable base I wanted and matched a lower price I found online, I decided to go with them. Upon delivery, I discovered that the wrong bases were ordered (Cal King vs. King) and the delivery service took the bases back. Personal Comfort was able to verify that I ordered King vs. Cal King, based on the phone recording of my order, and had the correct bases sent right away. Mistakes happen; it's how they are handled and whether or not they are satisfactorily resolved that makes a huge difference. And, Personal Comfort did an excellent job in resolving the issue quickly, without hassle and to my satisfaction. I would definitely recommend Personal Comfort to anyone in the market for a new bed or base.
I did a lot of research on an air mattress bed. I purchased the Personal Comfort A8 queen single mattress. I only need to adjust for me. The highest adjustment is 50. I put it at 32. I am 45 days into the bed and I believe that this bed may be the reason that I no longer hurt when I wake up. I can get the support I need for my back, hips and shoulders and I can get out of bed in the morning without being bent over in pain. I have scoliosis of the back, arthritis in my spine and a hip replacement that left one leg shorter than the other and my pelvis shifted. With my prior conventional mattress I went to sleep with spine adjusted from my day's exercise and stretching, but I woke up in pain every morning feeling crooked and unable to stand up. With the Personal Comfort bed my body feels great every morning. I have only had it for 45 days, but I am so grateful that I finally found a bed that is working for me. I am also sleeping through the night; no waking up with arm numbness or shoulder discomfort. I have started using a thin down pillow, very little loft. My neck feels good when I wake up. All those special memory foam head and neck pillows I have, and I have every tempurpedic pillow they sell, are not necessary for my comfort to sleep. I found the 'free gift' pillow with the bed purchase too hot to sleep on. I don't recommend that.
We are very happy with our new Personal Comfort bed and adjustable base. We were also satisfied with the purchase experience. During that process we were well aware of the company's return policy, unlike other reviewers here. My guess is that the company made this policy clearer and perhaps more visible on their website. We previously owned a Select Comfort bed for many years so we knew what the bed would be like before we bought it. If you've not slept on an air chamber bed before, be sure you understand and can accept the return policy before you buy. Every body is different and some may not enjoy this type of bed.
We previously bought and used the Big Name competition number bed. It was a miserable purchase experience, and we almost walked away due to bad salesman and sales tactics. But we liked the adjustable air bed experience. Then I stumbled across Personal Comfort. I had a bit of trepidation about buying it over the phone. It turned out to be a wonderful buying experience resulting in what I feel are superior materials. Instead of the competition's tactics of adding more and more charges, and making you feel bad for not buying every possible option and upgrade, the Personal Comfort phone sales kept tossing in extras and discounts and "no charge", saving much aggravation and a few hundred bucks over the competition. The accessories were a bit on the high side for price, such as the simple bed frame, but it was decent quality, easy setup and nice to do one stop shopping. The bed arrived promptly, with no issues on the order (everyone I know seems to have order issues with the competition). Do not be scared by the "assemble it yourself". This is not rocket science and good instructions are included. One point of warning. They tell you to air out the foam for a day. We did not notice much smell from the foam. BUT, the air chamber reeked of plasticizer, and took a couple weeks to air out, since we discovered this after assembling the bed. Find a place outside or in the garage to air out the air chamber as soon as you get it, and plan on a few days to a week or so to air it out. The only issue we have had is the power plug seems to have a flaky connection to the pump and is disconnected if you look at it wrong. I will likely duct tape that in place as an easy fix. We love the Personal Comfort A8 bed, and bought two twin XL to make a king size, for versatility (snoring and old age issues), even though its a pricey way to buy a king size. Definitely a superior product to the Number competition in this model. Regarding firmness complaints.... Read the instructions. You may need to do the simple calibration process. I also note I use a very low setting compared to Sleep Number. I use about a 45 on SN, but for PC I only use 17-20. Don't be afraid to try very low settings. Unlike a regular soft mattress, the air number mattresses do not keep getting softer over time.
Bad experience! I don't normally write bad reviews but it is warranted here. I bought the bed through Amazon and waited a few weeks to set it up. after putting it together i slept on it for two nights of tossing and turning. My arm started getting numb, my shoulder hurt and my neck still isn't right. I called immediately when they told me that because I went through Amazon they can't honor the 90 day sleep guarantee. So they sold me the extra padding package for another $350 and I had to reassemble the bed, (understandable). So now I'm sleeping on it for two weeks and while the bed is much better it still does not compare to my old Serta. Don't waste the money.
This is a horrible product and the company has such an awful return policy that you cannot get out of this contract. The bed is hard as a rock and they sell you pillows that are so small that they are worthless. it is honestly a joke that the pillows are sold as a real pillow. The bed does not change when you change the settings it just gets higher or lower the firmness never changes. Save yourself trouble and buy a air mattress it will be better quality. They tell you that there is memory foam on the bed but it is nothing like memory foam. I have never made a purchase that I regret as much as this mattress. They talked me into the Silver sLE it is not a comfortable mattress. Do not buy this unless you can go and try it out. They told me they have a cooling product as well it is simply not true.
Personal Comfort Beds BUYER BEWARE!!!! I purchased a Personal Comfort bed in March 2014. I broke my neck in a car accident and at the suggest of a Chiropractor I looked into this type of bed. I researched the best value naturally and found a website claiming to be unbiased and detailing the Personal Comfort bed with a review rating of 100% (i guess I am naive and believed the website to be unbiased) it also list a detail of return policies which now I know to be inaccurate as it list Personal Comfort as 100% satisfaction guaranteed with NO fee on returns - MAKE SURE YOU READ THE PERSONAL COMFORT FINE PRINT! It is NOT offered on the A2 minimal model! and you MUST keep the bed for 45nights! I woke up to a STIFF neck! tried it with a memory foam topper, and a down topper. TWO weeks of therapy on my neck! Of course in calling I was told again about the 150.00 return fee! but then ALSO informed that the BASE could NOT be returned! They want to deduct ANOTHER 200.00 from the purchase price, and stated that I agreed to that? REALLY who in their right mind would agree to that? NOW after SEVERAL emails, and calls, etc. I have received the required RMA form! BEWARE! that's my advise! TAKE PICTURES! as within their BBB file, they always seem to claim that foam is torn, or a tag is cut! If you have an issue, email them to have PROOF of what you are and ARE NOT told about! They claim the phone conversations are recorded? Guess we will find out as the credit card company and the BBB will investigate it during my dispute process!
So I ordered the A8 Top panel XL. Total $186.00 in comparison to what I had the A2 top the basic entry level. The Rep. Faiza Mansoor was very helpful and courteous. After sleeping on this Top I was led to believe it was going to be a Total of 13". but when measured it measures 7". In the 2 pictures I have The one from the 8" top there are 5 pieces that make up the Top. In the 13" top there are 11 pieces. When i received the A8 Top there were pieces not like what is shown in the picture that are missing. Overall it is better then what I had but Honesty is the Best policy and what I have is not what is shown.
The bed works as expected. While not being a miracle cure my wife's bad back feels much better when she gets up. Set up was easy. Compresser does make a little noise, but after you find your number does not run that much. Air chambers have held air well. No leaks. Air chambers do not separate from each other Mine took about a month to be delivered.
We love our Personal Comfort bed. It was really easy to set up (once we figured out how the frame went together) the bed itself was really easy. We have enjoyed sleeping on new bed for a little over a month. We did have a few mornings we woke up still until we realized that the number setting Sleep Number gave to us was too hard. We lowered the air to a comfortable 38 and now we sleep deep and cozy.
Great bed, great service.
Awesome bed! Very happy!
The only thing which made me consider a four star rating was the time it took to get the bed once ordered, 59 days. However, Personal Comfort made things right by sending some free sheets. The bed is very comfortable, and appears to be made of quality material!
The company was wonderful to work with, and the bed had exceeded every expectation. My husband used to have a Sleep Number Bed, and this one is so much better. No gap or displacement between the two halves, and both our backs are doing SO much better. We switched from a Tempurpedic to this, and will never have another kind of bed.
We LOVE our Personal Comfort mattress!
Everything I expected. Relative to the competition a great value.
so far very good
when I call they are very helpful noproblem
I found Personal Comfort by Google, and I needed a new bed. I really love number beds, but couldn't afford Sleep Number. In fact, I ended up on Personal Comfort at first thinking it was Sleep Number. I seemed to have trouble getting the sale price to show, so I called. Ann was extremely friendly and helpful while ordering the mattress. When she said it would take up to 20 days for the bed to arrive, she wasn't kidding. It was a long wait and multiple shipments. I wasn't happy that when I called to inquire how many shipments I could expect, they couldn't tell me. Then I got to putting it together. I put it together alone, and consider myself a competent smart woman. However, it took over four hours, grit, frustration and more frustration. I ordered a Twin XL and the foam kept falling over, the sides of the base pad didn't come up over the sides, like the instructions show. The instructions show a couple putting together a king or queen size like it's super easy. It's not. Then I found out as I was trying to put on the head board the company sent me a queen. Now to the Company's credit Shawna corrected the order and sent out a new headboard as well as fixed some other issues. Just to note to first time buyers, the fold out base along *with* the snap tight frame sits very high and rocks/see-saws as you turn and move at night, it's not comfortable and at minimum it's annoying. So if you want the snap tight, get the basic frame. Read all descriptions before ordering. Personally, too I have to add, I truly love the brushed microfiber sheets- super comfortable!
I have owned a Sleep Number bed and Personal Comfort beds are more comfortable, better quality and more than half the price of Sleep Number. My only wish would be to make the remotes wireless, but they have an app for that.
bed is OK... no back ache, but also not comfortable. customer service is really lacking training on products !!! i could not get answers on most questions. order was VERY late and incomplete. when i called to ask where the other piece was, i was treated as an annoyance. I dont want anything extra .... JUST WHAT I PAID FOR ! bad experience. wont buy again
Excellent i like
I thought the experience was great and I love the mattress, but my husband, who weighs a lot more than me, doesn't like it.
The bed is good quality and comfortable. I really do not like the controller. It works odd. I click on control to see the number and then it shows that it is changing. Customer support calls but is not really helpful. Answered my question wrong and did not reply after email for correct information. Still happy I purchased Personal Comfort bed. Saved alot of money over you know who.
While people were nice to me, sales people were not very knowledgeable in product and my needs. They did not take in account my specific medical issues which I explained in great detail. The first bed I received for 1900$ was truly a joke, not only wickedly uncomfortable but very cheap material. The upgrade was an improvement but still very uncomfortable. They kept wanting me to upgrade and spend more money, meanwhile I'm getting no sleep and back killing me. They were very prompt on refund so I could buy new bed that I'm happy with and cost a lot less.
Quick service and a high quality bed at a fraction of the cost of a sleep number bed. What a great nights sleep!
The bed itself is fine, though I feel overpriced for something which you need to assemble yourself. The process took me about 90 minutes including unboxing, but wasn’t terribly complicated. The shipping was an absolute disaster...took 3 weeks longer than it was supposed to and when I called the customer service manager tried to guilt trip me by saying “well we are behind but I’ll put tourneys order ahead of people who are suffering from cancer and dying”. Seriously? Wow. So overall I like the bed but strongly disliked the service and the company itself.
We have had our split king for about four months now and absolutely love it! Sometimes, as I wake up during the night, my first thought is how incredibly comfortable the bed is and how much better my back and hips feel. We would definitely give a five except my "air mattress" had to be replaced as it wasn't holding air. But they responded positively and immediately to address the problem, it was shipped the next day, and it was easy for me to replace. I love that defective parts can be replaced (in this case free) instead of replacing the whole mattress. I hope this bed is as good in ten years as it is now!
My husband and I purchased this bed in 2014. It was fine in the beginning, but after about three to four years, I began to ache all over. I noticed quite a bit of sagging (I'm not all that big), but when I unzipped it, to change out the foam, there was no sagging. I knew I could probably get a new cover, but sadly, my husband died and I couldn't lift the bed to exchange the cover by myself. The pain I was experiencing was so great that I just replaced the entire mattress. Perhaps too costly of a thing to do, but I no longer wanted to put more money into the mattress and then learn that didn't make any difference.
We have had a basic queen Personal Comfort brand air bed for 4 years now and like it... our mattress is a 10" thick queen size and was $800 . One of the two controllers went bad after 2 years and was replaced very quickly and hassle free under their 3 year warranty. The bed itself is trouble free.. Never leaks..In fact, the air pressure changes a little based on the atmospheric pressure on a particular day-up or down, but the valves etc do not leak and pump has been trouble free. There is no 'valley' between the two twin mattresses that form the queen size, so 'cuddling is the same as other mattresses. The side rails have held up well. Overall it is a 'firm bed on which we have a cheap foam pad. The main advantage to air beds is that they do not get lumps and valleys like an innerspring. we suggest that you get the mattress 'toppers' at Walmart etc for Much less money.
Purchased Sleepys king size over a month ago. I have never had a more consistent quality sleep. I work a lot and have soreness in my back and legs (not injury pains) and used to only sleep around 5 1/2 - 6 hours a night. I sleep soundly now with the Sleepys mattress. I would recommend this to any and everyone that's looking for a new mattress. First time I've slept past 9am in many years.View More Reviews
I bought this mattress 3 weeks ago and I have Fibromyalgia, arthritis, severe back pain, chronic pain for the last 18 years. Every mattress I had before caused some sort of pain, even with memory foam mattress toppers. I decided to try the Sleepy's Essential 8" Memory foam mattress and I'm so happy I did, I'm SO pleased with this mattress!!! it doesnt make you feel hot and it doesnt sag when you lay down on it; is a firm feel but its very comfortable. The first night I slept on this mattress I slept through the night and that is something I could never so before. My sleep is so much better since I purchased this mattress and I recommend this to any one who suffers from back pain or similar problems that I have. It was worth every cent I paid for it! Thank you so much Mattress Firm!
I purchased this mattress and have been satisfied ever since. I love the feeling of sleeping on a firm mattress with a little cushion so this was perfect. I liked sleeping on the floor as a child because of the firmness, now I have comfort and firmness.
I was surprised when they delivered it how it was compressed , After 2 hours of expanding it was ready to try in the comfort of our own home . It sits a lot lower than on the old matters ( felt like you would fall off a mountain with that one ) So far a delight to sleep on an we picked it out ourselves .
Sleeping so much better. Happy to have a great mattress.
I slept on this for about 2 wk and a half. First 2 wk smelled, so I tried to air it out the first couple of days by taking off the cover/ wash/ keep upright w/ windows open, ventilate etc. After 2wk the smell is alright. I like mine firm, so this one is okay. I prefer slightly more firm but overall this one is alright.
Bought it for my son, he is very happy with it and sleeps well at night.
The price quality and service can't be beat great job Mattress Firm
I brought this for my I Uncle who has mobility issues. After he got use to it, he was able to get in and out without any problem.
I received my bed on Jan. 25th, 2018 and it's just absolutely great.
Is firm firm firm I love it!!! Just like I expected thank you so much
My first night on this amazing mattress. I love my bed.
Bed is soft but does not return to it's original position well. I've been sleeping on one side and after about a week or two there is a noticeable difference in height between the side I sleep on and the other one.
I sleep so well on this mattress and that’s what count. Love this, love love love!
My wife and I live the new mattress and the price was right...thank you
I’m very happy with my new Bed! The pillow top is great balance between plush and firm mattress!!
Just got our bed today and i love it my wife and i both have bad backs and its perfect
This is the best mattress, hands down!! I did a lot of research and took a lot of different quizzes to figure out what kind of mattress works best for me, and this one came out on top. I have back problems and since I got this mattress last week, I haven't been any! It is plush yet firm and oh so comfortable. I also bought a mattress pad that has made sleeping so good. I 100% recommend this mattress to anyone and everyone!
I bought this mattress on 5/14/18 for $249.00 and I hate it! It is as stiff as a board and makes so much noise that even when the dog moves, It rests on a very expensive box spring that has never creaked before. I cannot exchange it without incurring another $100.00 fee. I have a back and neck ache that I did not have before sleeping on this horrible product.
My dad bought this mattress for my younger brother. He is very tall and is very active, he loves it! It's so supportive, not too firm or too soft, and very comfortable! I am surprised at how great the quality is for the price.
This is the first time i have bought this kind a Mattress, I had my doubts since my youngest daughter have one like this, i have two back surgery’s my doctor recommended me a firm mattress and said this is garbage mattress i said let me try it. I can’t be more happy! I got ut with the adjustable base, the best purchase ever. 5 days and 25more to go for. Since it takes 30days for your body to get used to a new bed.
The store clerk said we would not regret it if we went with our first choice on a firmer option. The queen arrived in a skinny rectangular box that we thought was the frame because it was so compact. Amazingly, over the next hour, it transformed from a pancake into a thick and luxurious mattress. We got the protective casing which makes me feel 10x better during everyday use that we will never have a problem with our warranty. So far, the bed is exactly what I wanted. When I go to sleep, I have a tremendous amount of support with enough give to make an indent where my body naturally curves. I'm about 125lb, and my husband is about 225. He says his indents do not as quickly rise when he changes positions, so it takes a minute until his side of the bed fills back in. It's only been a month, but I have confidence we are going to love and keep this bed for many years. I highly recommend the base with the header and footer rise. We always sleep with it flat, but the few minutes in an elevated foot/head position really relieve back tension. Thanks for a high quality product!! The bed is also beautifully stitched. I would come back. The deals at mattress firm are competitive for the quality you receive.
I am sleeping so much better, it is cooler I am not turning as much , I find my self wanting to get in bed n useing the feet n head posture in stead of siting up in frount of the T v in family room get to to work on my I pad ,
We slept on this bed for over two months and it just did not soften up as much as we had hoped, really barely at all. It is a very firm mattress but is still comfortable to sleep on though it just causes back pain for me and my partner. The cooling is great but make sure you have breathable sheets or it will be just as hot as any other bed. If you are looking for a firm memory foam this is great, just dont expect it to get much softer than what you get the first day.
bought this weeks ago and now my son is getting a good nights sleep
I have had this mattress for a few weeks ago and I am glad I went with the Sleepy's cool. It is a bit on the firmer side but this is what I like. For the price you can not go wrong. They had a special and I got a free adjustable frame with my purchase and I could not be more pleased.
I’ve been sleeping on the twin version of this mattress exclusively since it was delivered on 4/23/18. Some background: I had been experiencing a lot of morning mid-back and rib pain on my old mattress, and was not sleeping well. I am a mid-50s insomniac woman. I tried several models in the store, including Tulo and Serta iComfort memory foam, and chose this one due to its thickness, beefy feel and comfort during the 15 minutes or so of testing. Although it felt firmer than my preference, I figured it would be a good option for my back pain, and I decided to give it a try. I did not think to purchase a new foundation (“box spring”) at the time.
I just purchased in store 3 days ago and I love the cool mattress temperature and the fact of it having no springs. It's plush firm like cuddles your body I have a knee injury and in the last 3 days of sleeping on this my knee has felt better.also I don't need a bunch of pillows anymore my back feels great .. I will never go back to springs. This is a great mattress Try it...
I bought this mattress a week ago. I have had Simmons and Serra inter-spring beds up until now. We tried it in the showroom and were hesitant as it was very firm but since it sort of confirmed to our body and the price was right we thought we would give it a try. I can say now that it is taking us a bit to get used to this type of bed but are overall very happy with it and are confident that over time it will soften up a bit. It is a well constructed bd and we are happy with our purchase
I am so pleased with this mattress the best thing I like about it is that it is so solid that you can't feel the next person moving on the bed when they toss and turn or get up or lay down it's very comfortable and just what I needed
I bought this a couple months ago and love it! I sleep through the night!
Have slept in this mattress for 5 nights and was hoping I would get used to the firmness but unfortunately neither my husband or I sleep well in it. My children had a foam mattress and love it so we thought we would give it a try in our new beach condo. They obviously purchased something softer because this is extremely firm. Wake up each morning with a back ache. Going to call about exchanging it.
We exchanged a tulo for this mattress and were very satisfied. My wife sleeps better that she has for years. thank you.
I'm very happy with my purchase, the service and everything was great! I wouldn't trade my mattress for anything, and at unbelievable, affordable price, highly recommend them!
I love my new mattress couldnt be happier only if i could stay in bed longer
We bought our mattress a month ago and it was our best purchase ever. Can't wait to climb in bed every night. No aches or pains ever since our mattress was delivered. We give it a 5 star rating.
I had this mattress for about a month and although I love the feel of the mattress it seems hotter than a normalization
Value was important to us and this mattress was a great purchase.
You wouldn't think it but my old mattress was killing me! After one night of sleep on this mattress my left shoulder and back had no pain. Which hasn't been the case for almost a year. I thought I was just getting old turns out is was my bed! Sleepy's cool mattress me and my wife thank you its been over a month and we can't say enough to thank you for such a great Mattress and for relieving what felt like years of pain. I do have one question for you do you make pillows?
Too early to tell ... so far I like it. No recommendations yet.