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Personal Comfort is taking on Sleep Number to create a better number bed that can be personalized to your desired firmness. Is Personal Comfort the better bed at a lower price? We think there are many positive attributes, but there are also elements that we aren't so sure about. With problems ranging from durability to technology, we think there may be a reason to steer clear of number beds.
Simmons Beautyrest is a very well known brand that has invested in big advertising over the past several years. They have worked closely with major mattress retailers for generations and offer popular in-store options. With a variety of designs like the Beautyrest Black and Recharge lines, Beautyrest is a brand to consider for many. However, not all Beautyrest models are equal, with some of their models having reports of durability issues and their newer online-direct models potentially offering more value.
Based on our aggregated reviews and our scoring method, we recommend Simmons Beautyrest in this match up!
See Our Full Review of Simmons Beautyrest
Personal Comfort: 7.6/10
Simmons Beautyrest: 8.4/10
Personal Comfort: 7.7/10
Simmons Beautyrest: 8.4/10
Personal Comfort: 7.6/10
Simmons Beautyrest: 8.1/10
No Back Pain:
Personal Comfort: 7.4/10
Simmons Beautyrest: 8.2/10
Personal Comfort: $499-$4199
Simmons Beautyrest: $799-$6999
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Online Only: Up To $300 Off
Getting to the bottom of customer reviews can be a relief when digging through all the noise when shopping for a mattress. Customers don't always respond well to these mattresses. Some have immediate comfort, but othere have complaints. If you are contemplating ordering, see below for more specifics that may be helpful.
Some customers have been satisfied with the supportiveness of these mattresses, but others have been disappointed with the quality. For those that already have aches and pains, do some added research to ensure the mattress fits your body.
There are positive and negatives reported about edge support. Some folks have reported good amounts of comfort throughout the mattress, but others had problems with sags on the side.
We all want a mattress that is going to last over a decade, and when our mattress causes us back pain after only a few months, we feel terrible However, it is much more difficult to find a durable mattress nowadays than in years past. With more products in the industry than ever and rife competition, companies are sacrificing quality to find profits. When it comes to these mattresses, some folks had issues with discomfort over a short period of time. Durability issues don't happen to everyone, but make sure to read more about the warranty and the return policies.
If you are considering one of these mattresses, make sure to read on for more information. Sadly, not all customers review them well overall. Some have had great things to say about how their mattresses work for them, but many others have had complaints about feel.
Customers have mixed feelings about the lasting support of these mattresses. Though many find these mattresses comfy initially, if you are wider framed, do some added dilligence before purchasing.
For those that are looking for quality and long-life edge support, you may want to take a look at the reviews as these mattresses have mixed reviews about edge support.
Finding a long lasting mattress is great, but it's not always that easy. Unfortunately, customers don't tend to rate these mattresses well in terms of durability. That said, some mattresses may last a significant time without problems, while other customers may have much faster discomfort. If you have a wider frame than average, make sure to do some more research because you may be at a higher risk for durability issues.
Get an Instant Discount for Simmons Beautyrest: Online Only: Up To $300 Off
Best bed I have ever slept on. Easily half the price of a Sleep Number and the quality is so much better. The mattress is outstanding and the frame is great too. The frame is actually a Reverie which is another bed company, which I thought was interesting but it is simply perfect. The only complaint is that the website for the company is a little outdated so I had to call my order in. No issues whatsoever though.View More Reviews
Compared to Sleep Number functionability, theirs are almost on an equal scale BUT the exceptionally strong rubber odor lingers for more than 3 weeks after assembly. Unsure if breathing this while asleep will have a health issue later.
Be prepared to spend hours assembling the bed and referring to their video. No white glove service.
A piece from the whole package was send wrongly but the waiting time for the correct one was quick. It seemed that there were not more than 2 customer service persons who are not thoroughly knowledgeable when an isolated problem comes up. Kept referring us to the video.
When told that we want to return the bed sets, they ask that we continue to try them longer as the 120days trial was not fulfilled. WHAT! We were breathing in rubber fumes, was that not enough reason! The return was a painstaking process of waiting of more than a month with continual calling to ask about the possible paperwork was annoying. Unbelievable!
My son recommended Personal Comfort after he had done a lot of research. Since they had the adjustable base I wanted and matched a lower price I found online, I decided to go with them. Upon delivery, I discovered that the wrong bases were ordered (Cal King vs. King) and the delivery service took the bases back. Personal Comfort was able to verify that I ordered King vs. Cal King, based on the phone recording of my order, and had the correct bases sent right away. Mistakes happen; it's how they are handled and whether or not they are satisfactorily resolved that makes a huge difference. And, Personal Comfort did an excellent job in resolving the issue quickly, without hassle and to my satisfaction. I would definitely recommend Personal Comfort to anyone in the market for a new bed or base.
I did a lot of research on an air mattress bed. I purchased the Personal Comfort A8 queen single mattress. I only need to adjust for me. The highest adjustment is 50. I put it at 32. I am 45 days into the bed and I believe that this bed may be the reason that I no longer hurt when I wake up. I can get the support I need for my back, hips and shoulders and I can get out of bed in the morning without being bent over in pain. I have scoliosis of the back, arthritis in my spine and a hip replacement that left one leg shorter than the other and my pelvis shifted. With my prior conventional mattress I went to sleep with spine adjusted from my day's exercise and stretching, but I woke up in pain every morning feeling crooked and unable to stand up. With the Personal Comfort bed my body feels great every morning. I have only had it for 45 days, but I am so grateful that I finally found a bed that is working for me. I am also sleeping through the night; no waking up with arm numbness or shoulder discomfort. I have started using a thin down pillow, very little loft. My neck feels good when I wake up. All those special memory foam head and neck pillows I have, and I have every tempurpedic pillow they sell, are not necessary for my comfort to sleep. I found the 'free gift' pillow with the bed purchase too hot to sleep on. I don't recommend that.
We are very happy with our new Personal Comfort bed and adjustable base. We were also satisfied with the purchase experience. During that process we were well aware of the company's return policy, unlike other reviewers here. My guess is that the company made this policy clearer and perhaps more visible on their website. We previously owned a Select Comfort bed for many years so we knew what the bed would be like before we bought it. If you've not slept on an air chamber bed before, be sure you understand and can accept the return policy before you buy. Every body is different and some may not enjoy this type of bed.
We previously bought and used the Big Name competition number bed. It was a miserable purchase experience, and we almost walked away due to bad salesman and sales tactics. But we liked the adjustable air bed experience. Then I stumbled across Personal Comfort. I had a bit of trepidation about buying it over the phone. It turned out to be a wonderful buying experience resulting in what I feel are superior materials. Instead of the competition's tactics of adding more and more charges, and making you feel bad for not buying every possible option and upgrade, the Personal Comfort phone sales kept tossing in extras and discounts and "no charge", saving much aggravation and a few hundred bucks over the competition. The accessories were a bit on the high side for price, such as the simple bed frame, but it was decent quality, easy setup and nice to do one stop shopping. The bed arrived promptly, with no issues on the order (everyone I know seems to have order issues with the competition). Do not be scared by the "assemble it yourself". This is not rocket science and good instructions are included. One point of warning. They tell you to air out the foam for a day. We did not notice much smell from the foam. BUT, the air chamber reeked of plasticizer, and took a couple weeks to air out, since we discovered this after assembling the bed. Find a place outside or in the garage to air out the air chamber as soon as you get it, and plan on a few days to a week or so to air it out. The only issue we have had is the power plug seems to have a flaky connection to the pump and is disconnected if you look at it wrong. I will likely duct tape that in place as an easy fix. We love the Personal Comfort A8 bed, and bought two twin XL to make a king size, for versatility (snoring and old age issues), even though its a pricey way to buy a king size. Definitely a superior product to the Number competition in this model. Regarding firmness complaints.... Read the instructions. You may need to do the simple calibration process. I also note I use a very low setting compared to Sleep Number. I use about a 45 on SN, but for PC I only use 17-20. Don't be afraid to try very low settings. Unlike a regular soft mattress, the air number mattresses do not keep getting softer over time.
Bad experience! I don't normally write bad reviews but it is warranted here. I bought the bed through Amazon and waited a few weeks to set it up. after putting it together i slept on it for two nights of tossing and turning. My arm started getting numb, my shoulder hurt and my neck still isn't right. I called immediately when they told me that because I went through Amazon they can't honor the 90 day sleep guarantee. So they sold me the extra padding package for another $350 and I had to reassemble the bed, (understandable). So now I'm sleeping on it for two weeks and while the bed is much better it still does not compare to my old Serta. Don't waste the money.
This is a horrible product and the company has such an awful return policy that you cannot get out of this contract. The bed is hard as a rock and they sell you pillows that are so small that they are worthless. it is honestly a joke that the pillows are sold as a real pillow. The bed does not change when you change the settings it just gets higher or lower the firmness never changes. Save yourself trouble and buy a air mattress it will be better quality. They tell you that there is memory foam on the bed but it is nothing like memory foam. I have never made a purchase that I regret as much as this mattress. They talked me into the Silver sLE it is not a comfortable mattress. Do not buy this unless you can go and try it out. They told me they have a cooling product as well it is simply not true.
Personal Comfort Beds BUYER BEWARE!!!! I purchased a Personal Comfort bed in March 2014. I broke my neck in a car accident and at the suggest of a Chiropractor I looked into this type of bed. I researched the best value naturally and found a website claiming to be unbiased and detailing the Personal Comfort bed with a review rating of 100% (i guess I am naive and believed the website to be unbiased) it also list a detail of return policies which now I know to be inaccurate as it list Personal Comfort as 100% satisfaction guaranteed with NO fee on returns - MAKE SURE YOU READ THE PERSONAL COMFORT FINE PRINT! It is NOT offered on the A2 minimal model! and you MUST keep the bed for 45nights! I woke up to a STIFF neck! tried it with a memory foam topper, and a down topper. TWO weeks of therapy on my neck! Of course in calling I was told again about the 150.00 return fee! but then ALSO informed that the BASE could NOT be returned! They want to deduct ANOTHER 200.00 from the purchase price, and stated that I agreed to that? REALLY who in their right mind would agree to that? NOW after SEVERAL emails, and calls, etc. I have received the required RMA form! BEWARE! that's my advise! TAKE PICTURES! as within their BBB file, they always seem to claim that foam is torn, or a tag is cut! If you have an issue, email them to have PROOF of what you are and ARE NOT told about! They claim the phone conversations are recorded? Guess we will find out as the credit card company and the BBB will investigate it during my dispute process!
So I ordered the A8 Top panel XL. Total $186.00 in comparison to what I had the A2 top the basic entry level. The Rep. Faiza Mansoor was very helpful and courteous. After sleeping on this Top I was led to believe it was going to be a Total of 13". but when measured it measures 7". In the 2 pictures I have The one from the 8" top there are 5 pieces that make up the Top. In the 13" top there are 11 pieces. When i received the A8 Top there were pieces not like what is shown in the picture that are missing. Overall it is better then what I had but Honesty is the Best policy and what I have is not what is shown.
The bed works as expected. While not being a miracle cure my wife's bad back feels much better when she gets up. Set up was easy. Compresser does make a little noise, but after you find your number does not run that much. Air chambers have held air well. No leaks. Air chambers do not separate from each other Mine took about a month to be delivered.
We love our Personal Comfort bed. It was really easy to set up (once we figured out how the frame went together) the bed itself was really easy. We have enjoyed sleeping on new bed for a little over a month. We did have a few mornings we woke up still until we realized that the number setting Sleep Number gave to us was too hard. We lowered the air to a comfortable 38 and now we sleep deep and cozy.
Great bed, great service.
Awesome bed! Very happy!
The only thing which made me consider a four star rating was the time it took to get the bed once ordered, 59 days. However, Personal Comfort made things right by sending some free sheets. The bed is very comfortable, and appears to be made of quality material!
The company was wonderful to work with, and the bed had exceeded every expectation. My husband used to have a Sleep Number Bed, and this one is so much better. No gap or displacement between the two halves, and both our backs are doing SO much better. We switched from a Tempurpedic to this, and will never have another kind of bed.
We LOVE our Personal Comfort mattress!
Everything I expected. Relative to the competition a great value.
so far very good
when I call they are very helpful noproblem
I found Personal Comfort by Google, and I needed a new bed. I really love number beds, but couldn't afford Sleep Number. In fact, I ended up on Personal Comfort at first thinking it was Sleep Number. I seemed to have trouble getting the sale price to show, so I called. Ann was extremely friendly and helpful while ordering the mattress. When she said it would take up to 20 days for the bed to arrive, she wasn't kidding. It was a long wait and multiple shipments. I wasn't happy that when I called to inquire how many shipments I could expect, they couldn't tell me. Then I got to putting it together. I put it together alone, and consider myself a competent smart woman. However, it took over four hours, grit, frustration and more frustration. I ordered a Twin XL and the foam kept falling over, the sides of the base pad didn't come up over the sides, like the instructions show. The instructions show a couple putting together a king or queen size like it's super easy. It's not. Then I found out as I was trying to put on the head board the company sent me a queen. Now to the Company's credit Shawna corrected the order and sent out a new headboard as well as fixed some other issues. Just to note to first time buyers, the fold out base along *with* the snap tight frame sits very high and rocks/see-saws as you turn and move at night, it's not comfortable and at minimum it's annoying. So if you want the snap tight, get the basic frame. Read all descriptions before ordering. Personally, too I have to add, I truly love the brushed microfiber sheets- super comfortable!
I have owned a Sleep Number bed and Personal Comfort beds are more comfortable, better quality and more than half the price of Sleep Number. My only wish would be to make the remotes wireless, but they have an app for that.
bed is OK... no back ache, but also not comfortable. customer service is really lacking training on products !!! i could not get answers on most questions. order was VERY late and incomplete. when i called to ask where the other piece was, i was treated as an annoyance. I dont want anything extra .... JUST WHAT I PAID FOR ! bad experience. wont buy again
Excellent i like
I thought the experience was great and I love the mattress, but my husband, who weighs a lot more than me, doesn't like it.
The bed is good quality and comfortable. I really do not like the controller. It works odd. I click on control to see the number and then it shows that it is changing. Customer support calls but is not really helpful. Answered my question wrong and did not reply after email for correct information. Still happy I purchased Personal Comfort bed. Saved alot of money over you know who.
While people were nice to me, sales people were not very knowledgeable in product and my needs. They did not take in account my specific medical issues which I explained in great detail. The first bed I received for 1900$ was truly a joke, not only wickedly uncomfortable but very cheap material. The upgrade was an improvement but still very uncomfortable. They kept wanting me to upgrade and spend more money, meanwhile I'm getting no sleep and back killing me. They were very prompt on refund so I could buy new bed that I'm happy with and cost a lot less.
Quick service and a high quality bed at a fraction of the cost of a sleep number bed. What a great nights sleep!
The bed itself is fine, though I feel overpriced for something which you need to assemble yourself. The process took me about 90 minutes including unboxing, but wasn’t terribly complicated. The shipping was an absolute disaster...took 3 weeks longer than it was supposed to and when I called the customer service manager tried to guilt trip me by saying “well we are behind but I’ll put tourneys order ahead of people who are suffering from cancer and dying”. Seriously? Wow. So overall I like the bed but strongly disliked the service and the company itself.
We have had our split king for about four months now and absolutely love it! Sometimes, as I wake up during the night, my first thought is how incredibly comfortable the bed is and how much better my back and hips feel. We would definitely give a five except my "air mattress" had to be replaced as it wasn't holding air. But they responded positively and immediately to address the problem, it was shipped the next day, and it was easy for me to replace. I love that defective parts can be replaced (in this case free) instead of replacing the whole mattress. I hope this bed is as good in ten years as it is now!
My husband and I purchased this bed in 2014. It was fine in the beginning, but after about three to four years, I began to ache all over. I noticed quite a bit of sagging (I'm not all that big), but when I unzipped it, to change out the foam, there was no sagging. I knew I could probably get a new cover, but sadly, my husband died and I couldn't lift the bed to exchange the cover by myself. The pain I was experiencing was so great that I just replaced the entire mattress. Perhaps too costly of a thing to do, but I no longer wanted to put more money into the mattress and then learn that didn't make any difference.
We have had a basic queen Personal Comfort brand air bed for 4 years now and like it... our mattress is a 10" thick queen size and was $800 . One of the two controllers went bad after 2 years and was replaced very quickly and hassle free under their 3 year warranty. The bed itself is trouble free.. Never leaks..In fact, the air pressure changes a little based on the atmospheric pressure on a particular day-up or down, but the valves etc do not leak and pump has been trouble free. There is no 'valley' between the two twin mattresses that form the queen size, so 'cuddling is the same as other mattresses. The side rails have held up well. Overall it is a 'firm bed on which we have a cheap foam pad. The main advantage to air beds is that they do not get lumps and valleys like an innerspring. we suggest that you get the mattress 'toppers' at Walmart etc for Much less money.
Outstanding mattress at an unbeatable price. Mattress Firm wanted $1k for the same exact mattress!View More Reviews
This mattress felt great at first but after only 1 year started to sag on both sides, leaving a "hill" in the middle.
Now we are having back problems and so are replacing it after only a little more than a year. This is a horrible investment,
don't make this mistake.
Way too soft!!
Mattress is ok for few years but when it does go back, forget about the 10yrs warranty. Simmons will no honor it.. they will try to charge you as much or more for "upgrading the mattress" with no warranty on the replacement! I have filed complaints with BBB but they don't care.
Please file complaints if you have had any warranty issues so they are force to take of the customers!
Wished it was thicker
We just received this mattress today, and it is TERRIBLE! I am writing this review at 1:30am because I can't sleep on it. I have given up and am now lying on a foam topper placed on the bedroom floor, and I am much more comfortable here on the floor than I was in the bed.
The fabric on the mattress is stiff and of very low quality. This shouldn't be a problem because it's covered with a mattress pad and sheets anyway, but it still doesn't "give" for that plush feel. You sink into the mattress, which could be good, except you are met with hard springs and awful pressure points. My husband, a back sleeper, is already having terrible back pains after just a few hours. I'm a side-sleeper, and my shoulder and hip are killing me. I know they say a mattress needs time to settle, but I can't tolerate this bed for a few hours, much less a whole night. I will be returning this mattress.
The cheapest made mattress we have ever purchased. I have now had 2 of these mattresses, the first was ripped and sagged in the middle right out of the package. They (nationwide retailer) replaced it with another and it is as bad, if not worse. It squeaks so bad and is so cheap. I paid over $1,300 for a king set and it is completely useless to us. It makes so much noise and racket every time you move. I will never buy anything with the Beautyrest name.
This is the Worst worst worst bed ever!!!!!
The worst purchase we ever made. If you have back or hip issue potential, this bed will bring it out! I hate this miserable, awful bed!
If Stephen King were to write about a pain inflicting bed, this bed would be it!!!
Beautiful comfortable bed delivered thru Amazon just as easily as ordering a small item
Delivered fast and easily. We are quite happy. Excellent quality !
Outstanding mattress at an unbeatable price. Mattress Firm wanted $1k for the same exact mattress!
Had this restored spirits five years.the last three years were hell. My husband wouldn’ Sleep on it. Contacted Simmons for inspection and replacement. No go. I have spent weeks reading reviews. I am sleeping on this any longer. Moved to guest room until I find new mattress. I will never buy another beauty rest.
Thought I ordered the plush mattress, but received the firm. Trying to adjust to this mattress. Good price and good quality.
I could not be happier with the pillow top mattress that I recently purchased. The pillow top seems to help me sleep better and is better for me to sleep on since I have arthritis. The mattress fabric is of excellent quality.
This mattress is nice and comfortable. Good deal. I picked this mattress out online. I've never bought a mattress online before. Fortunately, it worked out. Good choice.
The mattress is nice and firm, pillow top just as I ordered. I was very surprised at the excellent quality of the mattress. Have got no response to the advertised gift card. It was supposedly mailed separately 2 weeks ago
I tried many mattresses in 4 different stores one Saturday and most were fine but as soon as I lay on this Simmons Beautyrest, something felt different. I walked around and tried a few more then came back to the Beautyrest. I knew it was the one - perfect pillow top yet firm as I like it. No more sleepless, tossing and turning nights!
Purchased the Silver but only kept it 3 weeks. Was good the first week but by the second week started to break down. By the third week it was squishy and made my back worse. If you have a bad back don't buy a pillow top. They tell me now that I am returning the mattress. Penney's does not refund your money so am having to buy a different mattress. Originally told I had up to 100 days but that is no longer true, it is now 48 hours. Who can tell if a mattress is right for you in 48 hours. Wish I had not purchased my mattress from Penney's. Buyer beware.
VERY DISAPPOINTED. NOT WHAT I EXPECTED. THIS QUEEN SIZE MATTRESS COULD NOT POSSIBLY BE WORTH APPROXIMATELY 1800.00(I DID NOT PAY THIS PRICE) BUT IT'S NOT WORTH THAT PRICE! JUST NOT SATISFIED. SEEMS CHEAP, NOT TOO COMFORTABLE. DOES NOT FEEL LIKE YOU'RE SLEEPING ON A CLOUD, NO WAY! I PURCHASED ONLINE, BIG MISTAKE! GO TO STORE PERSONALLY TO CHOOSE YOUR MATTRESS.
I think this is an excellent mattress. The only thing was the delay in getting the mattress whic paritally was my fault since I ordered the wrong one at first. Oerall I am very pleased with it!
I thought it would be a little softer on the top but I still sleep great.
This product is not as firm as I expected. I was hoping it would get better as i get used to with it but have not seen the result as of yet.
It seems to be very well made; movement dampening is good. If you want something firm, this probably isn't what you want. I am a stomach sleeper and the plush doesn't really support the arch of your back.
This bed is very comfortable. It's like sleeping on a cloud. Great buy.
Mattress feels like its years old already with height changes that make it uncomfortable
Most mattress start out great, the real test is over time. We hope it last years as it should with out sagging or breaking down
I love this mattress! Quality is great and the opportunity to use coupons and earn rewards is awesome! The company that delivered the mattress was great also.
I was looking for a firm mattress, and found it in this Simmons Beautyrest Silver Snowhaven Luxury Firm Mattress! It's A Five Star Rated Bed, That I Guarantee Will Give You A Five Star Night's Sleep!!
Problems with delivery, didn't get it until over a month after ordering even though we're home 4 days out of the week. After only a couple of months with the new mattress, it already has 2 slightly sunken spots where we lay, and we are not overweight people. I've heard that Simmons makes a better mattress if you are willing to pay a lot more, but this apparently isn't one of those.
previous mattress was a Beautyrest plush king. Wanted a little more firmness but full firm was too much. The luxury firm was just right. Took a week or so to get used to the extra firmness but now we love it. Also, this mattress is nice and thick so it works well on a platform style frame without the need for box springs.
For the first time in months I slept like a baby the very first night I got this mattress. Firm yet extremely comfortable. I just love it. I tried a Saatva brand luxury firm mattress and it was terrible. I had to come back to Beautyrest and I'm glad I did.
The salesman was so easy to work with. And the delivery men were great.
This is my first bed purchase without actually trying the specific bed first, I tried a few out at the local store and then saw this described online. I was nervous but the product is actually good. Only complaint is it took over two weeks for delivery
This mattress is great buy. I originally planned to get a tempur pedic. I then switched to a Stearns and Foster. In the end this was the best mattress at a great a price. It was more in my budget.
We finally chose this new mattress after much research. We were scared of so many choices available, but not a lot of positive reviews on most of them. With backaches every morning for my husband for awhile now, & now mine starting to hurt, we knew it was time to take the leap & buy a new one. I was shopping at Penney's for towels while my husband waited in car, when I seen the mattress sale. So I went & got him & made him lay on a few. He chose this one & the very first night he slept like a baby, & has ever since. We both wake up with no soreness already. It is a tall mattress & we bought a new box spring as well, so we have to slide down out of bed. But we love the height of it right now. And maybe as we get older we'll have to get a step on each side, or go with the standard bed frame. We have a lovely vintage oak bed with side rails, so both pieces had to sit on that. So it is tall now! So if you need lower, suggest buying just the mattress & sitting it on the plywood (as suggested for warranty)..I would still like both pieces even if I had the lower frame. So we love it & would recommend it. Pretty too! Love the navy blue sides.
It is so difficult to choose a mattress that you have confidence in, but this mattress is great! It is firm but well cushioned. It is also beautiful. The excellent delivery and set-up service is also appreciated. Virginia Jones
My daughter loves her new mattress. She actually took her thousand stuffed animals off the bed so she could really enjoy it.
This bed is very comfortable, I would recommend to anyone.
simple only need 1 no need for box spring and comfort is amazing .. fits to you.. feeling someone else kicking is very mim.
Price was great, had to wait on delivery, but received when quoted by very nice employees an they removed old one. Mattress is firm but must be covered by mattress cover for warranty i believe.