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Personal Comfort is taking on Sleep Number to create a better number bed that can be personalized to your desired firmness. Is Personal Comfort the better bed at a lower price? We think there are many positive attributes, but there are also elements that we aren't so sure about. With problems ranging from durability to technology, we think there may be a reason to steer clear of number beds.
Sealy is a common brand that you would see in a big box mattress store or warehouse outlet. Sealy is part of a publicly traded conglomerate, Tempursealy, who owns brands such as Tempur-Pedic and Stearns and Foster. With some competitively priced options, Sealy is an intriguing brand with many firmness and material options, but there are some durability complaints reported by some sleepers.
Based on our aggregated reviews and our scoring method, we recommend Personal Comfort in this match up!
See Our Full Review of Personal Comfort
Personal Comfort: 7.6/10
Sealy Posturepedic: 7.3/10
Personal Comfort: 7.7/10
Sealy Posturepedic: 7.3/10
Personal Comfort: 7.6/10
Sealy Posturepedic: 7.1/10
No Back Pain:
Personal Comfort: 7.4/10
Sealy Posturepedic: 7.5/10
Personal Comfort: $499-$4199
Sealy Posturepedic: $599-$1399
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Some customers were very happy with their new mattress, but others reported problems. Despite those that had a good experience, overall these mattresses have lower than average satisfaction from customers. Research on below for more specifics on whether this mattress will work for you.
A mattress with good support doesn't mean that it is necessarily firm. Great support is when a mattress cradles the hips and shoulders to align the spine. Unfortunately, these mattresses have some mixed reception when it comes to support. Most are satisfied with the supportiveness of the mattress right after purchase, but some customers didn't feel supported well over time.
For those that like sitting on the side of their beds, edge support is key. These mattresses do a good job at edge support initially, but some didn't think that it was as comfortable long term as they had wished.
These mattresses may not give the lasting comfort that you are striving to find. Some sleepers have had problems with feel and durability over a shorter than average time. If you are shopping for a mattress with lasting support but are also are larger than average person, these mattresses may provide good comfort initially, but take a look at the reviews before buying.
If you are thinking about this brand, learn more about the specifics below. Sadly, not all customers review them well overall. Some customers were elated by their selection, but others felt let-down overall.
Some have described these mattresses as being supportive, but others have had complaints about the support lasting. For those that have back pain already, read the reviews to make sure the mattress works with your body.
The customers have mixed thoughts about edge support on these mattresses. Some customers report feeling good with the support across the surface, but others had problems with dipping along the sides.
Mattresses that last a long a time are great, but not always easy to find. Sadly, sleepers don't rate these mattresses well when it comes to durability. That said, some sleepers may discover their mattresses lasts more than a decade, while other customers may have much faster discomfort. If you are a heavier individual, read up on your options because you may be at a higher risk for durability issues from some mattresses.
Best bed I have ever slept on. Easily half the price of a Sleep Number and the quality is so much better. The mattress is outstanding and the frame is great too. The frame is actually a Reverie which is another bed company, which I thought was interesting but it is simply perfect. The only complaint is that the website for the company is a little outdated so I had to call my order in. No issues whatsoever though.View More Reviews
Compared to Sleep Number functionability, theirs are almost on an equal scale BUT the exceptionally strong rubber odor lingers for more than 3 weeks after assembly. Unsure if breathing this while asleep will have a health issue later.
Be prepared to spend hours assembling the bed and referring to their video. No white glove service.
A piece from the whole package was send wrongly but the waiting time for the correct one was quick. It seemed that there were not more than 2 customer service persons who are not thoroughly knowledgeable when an isolated problem comes up. Kept referring us to the video.
When told that we want to return the bed sets, they ask that we continue to try them longer as the 120days trial was not fulfilled. WHAT! We were breathing in rubber fumes, was that not enough reason! The return was a painstaking process of waiting of more than a month with continual calling to ask about the possible paperwork was annoying. Unbelievable!
My son recommended Personal Comfort after he had done a lot of research. Since they had the adjustable base I wanted and matched a lower price I found online, I decided to go with them. Upon delivery, I discovered that the wrong bases were ordered (Cal King vs. King) and the delivery service took the bases back. Personal Comfort was able to verify that I ordered King vs. Cal King, based on the phone recording of my order, and had the correct bases sent right away. Mistakes happen; it's how they are handled and whether or not they are satisfactorily resolved that makes a huge difference. And, Personal Comfort did an excellent job in resolving the issue quickly, without hassle and to my satisfaction. I would definitely recommend Personal Comfort to anyone in the market for a new bed or base.
I did a lot of research on an air mattress bed. I purchased the Personal Comfort A8 queen single mattress. I only need to adjust for me. The highest adjustment is 50. I put it at 32. I am 45 days into the bed and I believe that this bed may be the reason that I no longer hurt when I wake up. I can get the support I need for my back, hips and shoulders and I can get out of bed in the morning without being bent over in pain. I have scoliosis of the back, arthritis in my spine and a hip replacement that left one leg shorter than the other and my pelvis shifted. With my prior conventional mattress I went to sleep with spine adjusted from my day's exercise and stretching, but I woke up in pain every morning feeling crooked and unable to stand up. With the Personal Comfort bed my body feels great every morning. I have only had it for 45 days, but I am so grateful that I finally found a bed that is working for me. I am also sleeping through the night; no waking up with arm numbness or shoulder discomfort. I have started using a thin down pillow, very little loft. My neck feels good when I wake up. All those special memory foam head and neck pillows I have, and I have every tempurpedic pillow they sell, are not necessary for my comfort to sleep. I found the 'free gift' pillow with the bed purchase too hot to sleep on. I don't recommend that.
We are very happy with our new Personal Comfort bed and adjustable base. We were also satisfied with the purchase experience. During that process we were well aware of the company's return policy, unlike other reviewers here. My guess is that the company made this policy clearer and perhaps more visible on their website. We previously owned a Select Comfort bed for many years so we knew what the bed would be like before we bought it. If you've not slept on an air chamber bed before, be sure you understand and can accept the return policy before you buy. Every body is different and some may not enjoy this type of bed.
We previously bought and used the Big Name competition number bed. It was a miserable purchase experience, and we almost walked away due to bad salesman and sales tactics. But we liked the adjustable air bed experience. Then I stumbled across Personal Comfort. I had a bit of trepidation about buying it over the phone. It turned out to be a wonderful buying experience resulting in what I feel are superior materials. Instead of the competition's tactics of adding more and more charges, and making you feel bad for not buying every possible option and upgrade, the Personal Comfort phone sales kept tossing in extras and discounts and "no charge", saving much aggravation and a few hundred bucks over the competition. The accessories were a bit on the high side for price, such as the simple bed frame, but it was decent quality, easy setup and nice to do one stop shopping. The bed arrived promptly, with no issues on the order (everyone I know seems to have order issues with the competition). Do not be scared by the "assemble it yourself". This is not rocket science and good instructions are included. One point of warning. They tell you to air out the foam for a day. We did not notice much smell from the foam. BUT, the air chamber reeked of plasticizer, and took a couple weeks to air out, since we discovered this after assembling the bed. Find a place outside or in the garage to air out the air chamber as soon as you get it, and plan on a few days to a week or so to air it out. The only issue we have had is the power plug seems to have a flaky connection to the pump and is disconnected if you look at it wrong. I will likely duct tape that in place as an easy fix. We love the Personal Comfort A8 bed, and bought two twin XL to make a king size, for versatility (snoring and old age issues), even though its a pricey way to buy a king size. Definitely a superior product to the Number competition in this model. Regarding firmness complaints.... Read the instructions. You may need to do the simple calibration process. I also note I use a very low setting compared to Sleep Number. I use about a 45 on SN, but for PC I only use 17-20. Don't be afraid to try very low settings. Unlike a regular soft mattress, the air number mattresses do not keep getting softer over time.
Bad experience! I don't normally write bad reviews but it is warranted here. I bought the bed through Amazon and waited a few weeks to set it up. after putting it together i slept on it for two nights of tossing and turning. My arm started getting numb, my shoulder hurt and my neck still isn't right. I called immediately when they told me that because I went through Amazon they can't honor the 90 day sleep guarantee. So they sold me the extra padding package for another $350 and I had to reassemble the bed, (understandable). So now I'm sleeping on it for two weeks and while the bed is much better it still does not compare to my old Serta. Don't waste the money.
This is a horrible product and the company has such an awful return policy that you cannot get out of this contract. The bed is hard as a rock and they sell you pillows that are so small that they are worthless. it is honestly a joke that the pillows are sold as a real pillow. The bed does not change when you change the settings it just gets higher or lower the firmness never changes. Save yourself trouble and buy a air mattress it will be better quality. They tell you that there is memory foam on the bed but it is nothing like memory foam. I have never made a purchase that I regret as much as this mattress. They talked me into the Silver sLE it is not a comfortable mattress. Do not buy this unless you can go and try it out. They told me they have a cooling product as well it is simply not true.
Personal Comfort Beds BUYER BEWARE!!!! I purchased a Personal Comfort bed in March 2014. I broke my neck in a car accident and at the suggest of a Chiropractor I looked into this type of bed. I researched the best value naturally and found a website claiming to be unbiased and detailing the Personal Comfort bed with a review rating of 100% (i guess I am naive and believed the website to be unbiased) it also list a detail of return policies which now I know to be inaccurate as it list Personal Comfort as 100% satisfaction guaranteed with NO fee on returns - MAKE SURE YOU READ THE PERSONAL COMFORT FINE PRINT! It is NOT offered on the A2 minimal model! and you MUST keep the bed for 45nights! I woke up to a STIFF neck! tried it with a memory foam topper, and a down topper. TWO weeks of therapy on my neck! Of course in calling I was told again about the 150.00 return fee! but then ALSO informed that the BASE could NOT be returned! They want to deduct ANOTHER 200.00 from the purchase price, and stated that I agreed to that? REALLY who in their right mind would agree to that? NOW after SEVERAL emails, and calls, etc. I have received the required RMA form! BEWARE! that's my advise! TAKE PICTURES! as within their BBB file, they always seem to claim that foam is torn, or a tag is cut! If you have an issue, email them to have PROOF of what you are and ARE NOT told about! They claim the phone conversations are recorded? Guess we will find out as the credit card company and the BBB will investigate it during my dispute process!
So I ordered the A8 Top panel XL. Total $186.00 in comparison to what I had the A2 top the basic entry level. The Rep. Faiza Mansoor was very helpful and courteous. After sleeping on this Top I was led to believe it was going to be a Total of 13". but when measured it measures 7". In the 2 pictures I have The one from the 8" top there are 5 pieces that make up the Top. In the 13" top there are 11 pieces. When i received the A8 Top there were pieces not like what is shown in the picture that are missing. Overall it is better then what I had but Honesty is the Best policy and what I have is not what is shown.
The bed works as expected. While not being a miracle cure my wife's bad back feels much better when she gets up. Set up was easy. Compresser does make a little noise, but after you find your number does not run that much. Air chambers have held air well. No leaks. Air chambers do not separate from each other Mine took about a month to be delivered.
We love our Personal Comfort bed. It was really easy to set up (once we figured out how the frame went together) the bed itself was really easy. We have enjoyed sleeping on new bed for a little over a month. We did have a few mornings we woke up still until we realized that the number setting Sleep Number gave to us was too hard. We lowered the air to a comfortable 38 and now we sleep deep and cozy.
Great bed, great service.
Awesome bed! Very happy!
The only thing which made me consider a four star rating was the time it took to get the bed once ordered, 59 days. However, Personal Comfort made things right by sending some free sheets. The bed is very comfortable, and appears to be made of quality material!
The company was wonderful to work with, and the bed had exceeded every expectation. My husband used to have a Sleep Number Bed, and this one is so much better. No gap or displacement between the two halves, and both our backs are doing SO much better. We switched from a Tempurpedic to this, and will never have another kind of bed.
We LOVE our Personal Comfort mattress!
Everything I expected. Relative to the competition a great value.
so far very good
when I call they are very helpful noproblem
I found Personal Comfort by Google, and I needed a new bed. I really love number beds, but couldn't afford Sleep Number. In fact, I ended up on Personal Comfort at first thinking it was Sleep Number. I seemed to have trouble getting the sale price to show, so I called. Ann was extremely friendly and helpful while ordering the mattress. When she said it would take up to 20 days for the bed to arrive, she wasn't kidding. It was a long wait and multiple shipments. I wasn't happy that when I called to inquire how many shipments I could expect, they couldn't tell me. Then I got to putting it together. I put it together alone, and consider myself a competent smart woman. However, it took over four hours, grit, frustration and more frustration. I ordered a Twin XL and the foam kept falling over, the sides of the base pad didn't come up over the sides, like the instructions show. The instructions show a couple putting together a king or queen size like it's super easy. It's not. Then I found out as I was trying to put on the head board the company sent me a queen. Now to the Company's credit Shawna corrected the order and sent out a new headboard as well as fixed some other issues. Just to note to first time buyers, the fold out base along *with* the snap tight frame sits very high and rocks/see-saws as you turn and move at night, it's not comfortable and at minimum it's annoying. So if you want the snap tight, get the basic frame. Read all descriptions before ordering. Personally, too I have to add, I truly love the brushed microfiber sheets- super comfortable!
I have owned a Sleep Number bed and Personal Comfort beds are more comfortable, better quality and more than half the price of Sleep Number. My only wish would be to make the remotes wireless, but they have an app for that.
bed is OK... no back ache, but also not comfortable. customer service is really lacking training on products !!! i could not get answers on most questions. order was VERY late and incomplete. when i called to ask where the other piece was, i was treated as an annoyance. I dont want anything extra .... JUST WHAT I PAID FOR ! bad experience. wont buy again
Excellent i like
I thought the experience was great and I love the mattress, but my husband, who weighs a lot more than me, doesn't like it.
The bed is good quality and comfortable. I really do not like the controller. It works odd. I click on control to see the number and then it shows that it is changing. Customer support calls but is not really helpful. Answered my question wrong and did not reply after email for correct information. Still happy I purchased Personal Comfort bed. Saved alot of money over you know who.
While people were nice to me, sales people were not very knowledgeable in product and my needs. They did not take in account my specific medical issues which I explained in great detail. The first bed I received for 1900$ was truly a joke, not only wickedly uncomfortable but very cheap material. The upgrade was an improvement but still very uncomfortable. They kept wanting me to upgrade and spend more money, meanwhile I'm getting no sleep and back killing me. They were very prompt on refund so I could buy new bed that I'm happy with and cost a lot less.
Quick service and a high quality bed at a fraction of the cost of a sleep number bed. What a great nights sleep!
The bed itself is fine, though I feel overpriced for something which you need to assemble yourself. The process took me about 90 minutes including unboxing, but wasn’t terribly complicated. The shipping was an absolute disaster...took 3 weeks longer than it was supposed to and when I called the customer service manager tried to guilt trip me by saying “well we are behind but I’ll put tourneys order ahead of people who are suffering from cancer and dying”. Seriously? Wow. So overall I like the bed but strongly disliked the service and the company itself.
We have had our split king for about four months now and absolutely love it! Sometimes, as I wake up during the night, my first thought is how incredibly comfortable the bed is and how much better my back and hips feel. We would definitely give a five except my "air mattress" had to be replaced as it wasn't holding air. But they responded positively and immediately to address the problem, it was shipped the next day, and it was easy for me to replace. I love that defective parts can be replaced (in this case free) instead of replacing the whole mattress. I hope this bed is as good in ten years as it is now!
My husband and I purchased this bed in 2014. It was fine in the beginning, but after about three to four years, I began to ache all over. I noticed quite a bit of sagging (I'm not all that big), but when I unzipped it, to change out the foam, there was no sagging. I knew I could probably get a new cover, but sadly, my husband died and I couldn't lift the bed to exchange the cover by myself. The pain I was experiencing was so great that I just replaced the entire mattress. Perhaps too costly of a thing to do, but I no longer wanted to put more money into the mattress and then learn that didn't make any difference.
I did a lot of research before buying this mattress. The deciding factor was the recommendation of Consumer Reports. When I first received this mattress, in a square box, I was soooo disappointed and upset. I attempted to return it before opening it, but realized how expensive shipping would be. I returned to the website and their were no reviews but I searched some other mattresses with the same features and price points and discovered that it would, when unfolded, rise to it's full 12 inches and it did indeed have cloth covered coils (innersprings). It Did rise, and then some. I think it's about 13". Very comfortable, everything Consumer Reports said it would be. It's a little firmer than I would like it to be. It's not hard by any means, in fact it's quite comfortable and very good for my husband's back, he likes it a little firmer than I. after putting a good quilted mattress cover on, it added just the amount of plush and squish I love. I get a good night's sleep and wake with no stiffness or aches. I really like it.View More Reviews
Excelent matress, I wasn't sure to get it for my daughter since it didn't have any reviews but after a month of using it, she loves it, firm but comfortable; stays cool and no more joint pain.
We bought this mattress 2 3/4 years ago and I've been having chronic severe back pain for over a year. I had noticed that the bed definitely sinks in the middle when I lay on it and I'm a hundred and fifty pounds. We've only had this mattress for going on 2 years & 9 months. We loved it at first, until the past year. I didn't attribute my back pain to the mattress until I slept somewhere else and my back pain was considerably better. Everyday when I wake up after sleeping on this mattress my back hurts more than it does all day. My boyfriend has been sleeping in the basement on the couch because of his work shift for the past 4 months. When he sleeps on his mattress on the weekend he says his back hurts too. I just submitted a warranty claim, but have a bad feeling that I'm going to get the runaround from the reviews that I've read.
This matress is inches of metal coil and 4 inches of foundation nothing like I was expecting at all
My old mattress was very soft, in comparison this one is a rock, but I don't wake with the same sore spots. I have arthritis through out my back, shoulders, hips, etc but I'm sleeping better with this Sealy.
1 year later and I would certainly buy this mattress again.
Mattress is about 1yr 4m old and is terrible! It's well worn and sagging where I sleep and the amount of heat the 'cooling gel' holds in is ridiculous! I sweat all night long and wake up drenched. I wash the sheets almost every day now. I don't know what we were thinking when buying a foam mattress. When you squish foam it seals up all the holes in the foam eliminating it's availability to breathe! No brainier if we would have thought about it. Skip the foam it's not worth it!
Was worried that it was to good to be true.not a single thing wrong with it and it's absolutely wonderful to sleep on.saved us over a thousand dollars.
I bought this bed from another place and thought I would give it another review to help others out. First off I'm a bigger guy who is a furnace in bed with lower back probIems. I spent a month in the bed to give it a chance but ultimately had to take it back. It was soft enough to be comfortable and fall asleep in easily. Around 3-4hrs in I would feel my back slowly be unsupported and I would bottom out to the foam base layer due to my weight and the heat I put off would cause it to soften. I noticed though before my back would be unsupported I would sleep deeper and easier. My fiance is a belly sleeper and the softening would cause her minor back aches but she had liked the softness and comfort too. The bed felt as warm or a bit warmer as a spring mattress with a topper on it but a lot less hotter than a memory foam without gel. There wasn't too much off gassing. Overall construction was good but felt like this was for a lighter, cooler person.
Love it so far.I've had it for a few days and wish i would have done it a bit sooner.maybe is just me coming off an old futon 😝 but it's definatly plush but still firm
If I could give this matress 0 stars I would. After one month I noticed a moldy smell around my bed, I pulled my matress cover to find the smell coming from all over the matress. It's not chemical, think mold dish sponge. It's also sinking by bout 1/2 an inch, I weigh 160 lbs, that's after 1 month.
You can assume that any good sealy review is a plant/fake review. sealy is a trash company that makes trash products. I'm out $550, have no bed to sleep on, and couldn't be more furious. BUYER BEWARE!
I am 6'3'' and weigh 220 pounds. I prefer a firm mattress and have only slept on box springs my whole life. I am a side sleeper exclusively. I went to 2 separate mattress retailers and laid on every mattress on their showroom floor. Both times I gravitated to this mattress. It is the most firm of the 3 Optimum model mattresses. I laid on all 4 of them as they were side-by-side. They got softer and more expensive as I went up the line. I've only had this mattress for a week, so my review is an early one. I had no intentions of getting a foam mattress when I went shopping. I was concerned about comments about them sleeping hot. This mattress does not sleep hot in any way shape or form. The salesmen explained to me that the initial Optimum mattresses didn't have enough cooling gel and they have added more and it has resolved that complaint. I concur. I haven't noticed any problem with sleeping hot. The biggest thing you will notice with a foam mattress is you won't feel any pressure points like a box spring. When I laid on any box spring, I would immediately notice a pressure point on my hip and my shoulder. I don't feel anything on the foam. I have slept just fine for the past week and no complaints of back pain or any pain in the AM. I am impressed so far. Will have to come back on in a few months or a year and comment on how well the mattress is wearing. I have also read comments about this mattress having a odor when delivered. The mattress and the box spring were both in plastic when the delivery people unpacked them and installed them in my bed frame. I didn't have any odor at all, so I'm not sure where that is coming from? I bought 2 of the Optimum pillows which I slept on before my mattress was delivered. They smelled a bit for a few days, but it gradually went away. I did not buy this mattress from Amazon, but decided I would comment on it here after I did buy it. These reviews of all kinds of mattresses are so frustrating. Who is commenting? The company that makes the mattress? The competing company? Disgruntled employees? I am just an ordinary consumer that needed to replace his 25 year old box spring mattress. I've owned 3 Sertas and a Beautyrest. This is my first Sealy. The salesman was telling me that several of these companies have bought out each other, so they are all about the same manufacturer now. I am pleased with my choice so far and recommend you go lay on this mattress if you prefer a firm one. This was the most firm of all the foam mattresses I laid on.
I can't believe how much money I spent on this bed! It is the worst purchase I have ever made in my life! I have never had such severe back and hip pain when I wake up in the morning. Do not waste your money on this or Sealy's adjustable (head up only) frame! You can feel the space in the frame when your head is raised through the mattress…terrible!!! I recently spent two weeks away from home sleeping on a cheap mattress and felt so great in comparison to being back home sleeping on my expensive junk!!!
I've had this mattress for 8 months and it has yet to 'break in'. When we went to mattress store, we laid on all of them and ended up with this model. It felt perfect. For some reason, the one we got is like a brick. Both my partner and I are on the lean side, but still.
I bought this mattress on march 15 and the first 4 nights I loved it no back pain and very good support but then I started noticing that although the memory foam always went back to its original form the inner layers of non memory foam on the where getting softer and I no longer had a firm mattress. Im a stomach sleep and this mattress turned onto a nightmare I hated how soft it was and when I was watching tv my bottom would sink in all the way. I no longer have mid back pain like my inner spring but now my neck and shoulders hurt from the rest of me sinking and putting stress on my shoulders. The box spring on this matress is horrible it does not provide any support and the whole motion transfer thing was as advertised for the first week after that i could feel my husband moving. Not as much as an inner spring but not was it was when i first got it well to top it of on the first week of april I called the store where I got it and told them it was sinking and sure enough a tech came and siad it has sunk 3/4 of an inch in less then a month so they gave me the option of getting another one or one for greater or lesser value. I decided to get the tempurpedic contour select it was $1300 more but my parents had bought one a week before I got my sealy and the tempurpedic is still as great as the first day so I didnt wanna risk it with getting anything else. Now im sleeping like a baby and glad I could change it.
reviewed on Dec 05, 2018 Purchased Sealy Posturepaedic from Harvey Norman, Warwick,QLD in March 2016. Within two years of use the mattress has sank in the middle, low enough to make uncomfortable even to just lie down rather sleep and cause body aches. Have rotated the mattress periodically as specified but just not durable even though the warranty is 10 years. The warranty terms and conditions doesnt justify for claims. 30 35mm sag is deemed to be normal in their terms. But given the width of the double mattress not much, that sag is substantial enough to cause issues to the body. They claim to use titanium springs for durability in their mattress. but having used for two years it has to be concluded that it is poorly engineered and the quality of their product is compromised for a rip off.
Put he’s a queen size Sealy from Macy’s in ChicAgo burbs in late 2017. Paid about $1,200 tax and delivery. Started to sag really badly in the middle after 5 or 6 months. I called Macy’s to complain since it’s under warrenty. They sent a technician out to review and look mattress over. The tech measured the depth of the sagg and it was well over 2 inches in the middle. I’m 5’8” and weigh 175. This is a sealy brand but I don’t have a model number. It was on the softer side with a pillow top. My back and hips were sore every morning. Macy’s made good on the warranty and I chose the firmer model as the replacement. Well, 6 months later I’m laying in a huge gully or canyon again. I’m beginning to wonder if these Macy bought models are more low end then high end. Time to call them back and replace number 2.
I will never buy another product from Sealy. I bought a Thermapedic Mattress made by Sealy from Rooms-To-Go. The adjustable base would not raise the mattress within two weeks of purchase. I was directed to Sealy through RTG customer service. The Sealy agent stated that the base needed resetting. She wanted me to go under the bed to get a box to reset the base. When I informed her that I was unable to go under the bed, she told that Sealy does not send repairmen to reset the box. She told me to call her back when I could find someone who could go under the bed. When I informed RTG of her response, a RTG repairman was sent He went under the bed and retrieved the box. He stated that the adjustable base was broken. Resetting the box would not have fixed the problem.
Horrible hard and very thin not even worth what I bought it for
I got the mattress I was highly disappointed. To begin with its a 3 inch mattress. Not happy at all. This was the worse mistake ever. I returned the bed and mattress. Had to take a $125.00 restocking fee and a $50.00 re delivery fee. Plus the only way that I can trade it in was if I bought a new bed so I will take the loss this whole thing leaves a very sour taste in my mouth and I will take the loss the picture above is very misleading. do not buy this product
The mattress is so uncomfortable!! Ughhh! Hate it will not keep
I ordered before the previous review but read said review before my order arrived. So I was not surprised when my order arrived and the mattress was thinner than I originally expected. It looks much thicker in the picture. The box spring is probably double the thickness. With saying that, it is still a good height if not on the ground. The mattress is quite firm but I still go right to sleep as soon as I lay down whereas that was not happening on my old mattress. I would reorder.
I ordered this mattress online. Cheap & cheerful... or so I thought. The mattress was delivered today, its smaller (in thickness) than the box springs. The image on this product is completely misleading. The mattress is probably 2-3 inches thick. Completely disappointing & extra frustrating.
Buying a mattress online is risky. However, if you are not physically able to get out and shop, you may have to do what you have to do. I bought this knowing I wanted a mattress with a plush top. I wanted it to be durable and strong enough to hold but when I laid down on it - it was soft for arthritic patients. I love this mattress. I look forward to going to bed and I don't wake up in pain from laying on a hard mattress.
The matteress is to soft. I should have ordered a firm
Great mattress equals many great nights of sleep! Plus the delivery service was great also.
liked how I got a good deal around presidents day.
I had thought I had ordered a firm mattress but a plush pillow top was delivered. I was gone at the time it was delivered at my house, the old mattress & box springs were gone and the new this set was on the bed. So, it couldn't be returned.
I ordered this bed set on line with out trying it out big mistake. I'm sending it back, its like sleeping on a deflating air mattress. I woke up soar it's just way to soft for me.
I saved a ton of money of my new Queen Sealy mattress and am now sleeping better than I ever did on one I spent double on!
We bought this bed on sale and were not disappointed! This bed is amazing. It is definitely plush and not a firm mattress. The delivery service was outstanding too. They called us often to update us on a time and they were in and out and made sure everything was perfect.
I sleep very good since I purchased this mattress !
I have a bad leg and need surgery from a injury 40 some years ago while in the military and this mattress is a GOD sent for my back as well.
Me and my boyfriend purchased a new bed and we're surprised that after 6 months the quality is horrible the bed is already dented as if the bed was years old. I am very disappointed with the quality of this bed. I will have to do my research more thoroughly next time before I purchase a new bed.
The mattress was as indicated, but I needed the firm pillow top so I returned that mattress and box spring and re-ordered the firm mattress only. It was for my guest room bed that has storage drawers, so when I received both pieces the bed was to high, you need to be 5'6' and up to be able to sit or get in the bed. (:
I love this bed. Very comfortable. I would recommend this Bed to friends and family.
My mattress arrived in the time frame that I was told it would come. It is a great mattress.
This was a perfect purchase. Arrived on time, white glove service, and the most comfortable bed I've ever slept in. Highly recommend!!
I would not recommend this set at all it is extremely too soft. It is so squishy that when I sit on the side of the bed to get out, I feel like I am trying to pick up my butt off the floor. It is not comfortable because there is no support.
I have a tender back and don't wish to sleep on a tender mattress. I found Sealy Essentials Holly Hills Firm Mattress paired with the special box springs saved my tossing and turning to into a great night's sleep. I feel refreshed when I wake up with no back pain or discomfort.
I purchased this mattress for a redecorated "kid's" room/home office. All of my grandchildren are teens now and the daybed no longer accommodated their growing bodies. I love the quality and value of this product. The mattress is firm, but comfortable, and is an extremely good value for the price.