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Personal Comfort is taking on Sleep Number to create a better number bed that can be personalized to your desired firmness. Is Personal Comfort the better bed at a lower price? We think there are many positive attributes, but there are also elements that we aren't so sure about. With problems ranging from durability to technology, we think there may be a reason to steer clear of number beds.
Purasleep is an affordable online mattress company popular on Amazon for selling memory foam mattresses. Their foams are CertiPUR-US certified not to offgas and they offer different firmness options for various budgets. Most customers find their mattresses comfortable, but some had issues with durability.
Based on our aggregated reviews and our scoring method, we recommend Purasleep in this match up!
Personal Comfort: 7.6/10
Personal Comfort: 7.7/10
Personal Comfort: 7.6/10
No Back Pain:
Personal Comfort: 7.4/10
Personal Comfort: $499-$4199
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Customer reviews can be sometimes difficult to find and make sense of -- especially with companies coming in and out of the market quickly. These mattresses, unfortunately, don't get the best reception from customers versus competitors. There are still customers that are very satisfied, but many others who are not. Read on to understand the specifics of the mattresses.
In terms of supportiveness, these mattresses get mixed reviews. Some customers feel comfortable and well supported, but others didn't feel great after a night's sleep. If you are someone who is above average in weight or has wide shoulders or hips, you should do some added research before purchasing.
Edge support is a key item for anyone that likes to sit on the side of their mattress. Unfortunately, some may experience dipping while putting weight on the edges of these mattresses.
Sleepers note that durability is one of the most important factors to them. We all wish our mattress will last a decade or more and still provide us with cozy comfort. However, sadly these mattresses are not rated very well by sleepers on longevity and some have experienced issues after only a short time. If you are considering purchasing as your full time mattress, read the reviews to make sure it will work with your body before buying.
These mattresses received mixed reviews from sleepers. Many sleepers report feeling comfortable with their decision and enjoy their new mattress, but there were others that didn't share the good feelings. Read about the mattress specifics and browse customer reviews in the section below.
Overall, these mattresses have above average supportiveness, which is hopeful for those that are looking for something to align their spine at night. However, there are some reviewers that describe a lack of support for their bodies, so do some extra research to ensure that your choice works with your body.
Edge support is the measure of how well the mattress supports weight on the sides. These mattresses offer good supportiveness for most, but some that are heavier may experience some softness.
Finding a mattress that is highly durable can save you loads of money. But, as companies focus more on making money, everything from clothes to bedding degrades faster. Customers give mixed ratings when it comes to the longevity of these mattresses. Each mattress is different in how it affects you individually and may feel comfortable for you for years, but others have reported not being so lucky. Do some additional research on your mattress choice to make sure it fits with your body.
Best bed I have ever slept on. Easily half the price of a Sleep Number and the quality is so much better. The mattress is outstanding and the frame is great too. The frame is actually a Reverie which is another bed company, which I thought was interesting but it is simply perfect. The only complaint is that the website for the company is a little outdated so I had to call my order in. No issues whatsoever though.View More Reviews
Compared to Sleep Number functionability, theirs are almost on an equal scale BUT the exceptionally strong rubber odor lingers for more than 3 weeks after assembly. Unsure if breathing this while asleep will have a health issue later.
Be prepared to spend hours assembling the bed and referring to their video. No white glove service.
A piece from the whole package was send wrongly but the waiting time for the correct one was quick. It seemed that there were not more than 2 customer service persons who are not thoroughly knowledgeable when an isolated problem comes up. Kept referring us to the video.
When told that we want to return the bed sets, they ask that we continue to try them longer as the 120days trial was not fulfilled. WHAT! We were breathing in rubber fumes, was that not enough reason! The return was a painstaking process of waiting of more than a month with continual calling to ask about the possible paperwork was annoying. Unbelievable!
My son recommended Personal Comfort after he had done a lot of research. Since they had the adjustable base I wanted and matched a lower price I found online, I decided to go with them. Upon delivery, I discovered that the wrong bases were ordered (Cal King vs. King) and the delivery service took the bases back. Personal Comfort was able to verify that I ordered King vs. Cal King, based on the phone recording of my order, and had the correct bases sent right away. Mistakes happen; it's how they are handled and whether or not they are satisfactorily resolved that makes a huge difference. And, Personal Comfort did an excellent job in resolving the issue quickly, without hassle and to my satisfaction. I would definitely recommend Personal Comfort to anyone in the market for a new bed or base.
I did a lot of research on an air mattress bed. I purchased the Personal Comfort A8 queen single mattress. I only need to adjust for me. The highest adjustment is 50. I put it at 32. I am 45 days into the bed and I believe that this bed may be the reason that I no longer hurt when I wake up. I can get the support I need for my back, hips and shoulders and I can get out of bed in the morning without being bent over in pain. I have scoliosis of the back, arthritis in my spine and a hip replacement that left one leg shorter than the other and my pelvis shifted. With my prior conventional mattress I went to sleep with spine adjusted from my day's exercise and stretching, but I woke up in pain every morning feeling crooked and unable to stand up. With the Personal Comfort bed my body feels great every morning. I have only had it for 45 days, but I am so grateful that I finally found a bed that is working for me. I am also sleeping through the night; no waking up with arm numbness or shoulder discomfort. I have started using a thin down pillow, very little loft. My neck feels good when I wake up. All those special memory foam head and neck pillows I have, and I have every tempurpedic pillow they sell, are not necessary for my comfort to sleep. I found the 'free gift' pillow with the bed purchase too hot to sleep on. I don't recommend that.
We are very happy with our new Personal Comfort bed and adjustable base. We were also satisfied with the purchase experience. During that process we were well aware of the company's return policy, unlike other reviewers here. My guess is that the company made this policy clearer and perhaps more visible on their website. We previously owned a Select Comfort bed for many years so we knew what the bed would be like before we bought it. If you've not slept on an air chamber bed before, be sure you understand and can accept the return policy before you buy. Every body is different and some may not enjoy this type of bed.
We previously bought and used the Big Name competition number bed. It was a miserable purchase experience, and we almost walked away due to bad salesman and sales tactics. But we liked the adjustable air bed experience. Then I stumbled across Personal Comfort. I had a bit of trepidation about buying it over the phone. It turned out to be a wonderful buying experience resulting in what I feel are superior materials. Instead of the competition's tactics of adding more and more charges, and making you feel bad for not buying every possible option and upgrade, the Personal Comfort phone sales kept tossing in extras and discounts and "no charge", saving much aggravation and a few hundred bucks over the competition. The accessories were a bit on the high side for price, such as the simple bed frame, but it was decent quality, easy setup and nice to do one stop shopping. The bed arrived promptly, with no issues on the order (everyone I know seems to have order issues with the competition). Do not be scared by the "assemble it yourself". This is not rocket science and good instructions are included. One point of warning. They tell you to air out the foam for a day. We did not notice much smell from the foam. BUT, the air chamber reeked of plasticizer, and took a couple weeks to air out, since we discovered this after assembling the bed. Find a place outside or in the garage to air out the air chamber as soon as you get it, and plan on a few days to a week or so to air it out. The only issue we have had is the power plug seems to have a flaky connection to the pump and is disconnected if you look at it wrong. I will likely duct tape that in place as an easy fix. We love the Personal Comfort A8 bed, and bought two twin XL to make a king size, for versatility (snoring and old age issues), even though its a pricey way to buy a king size. Definitely a superior product to the Number competition in this model. Regarding firmness complaints.... Read the instructions. You may need to do the simple calibration process. I also note I use a very low setting compared to Sleep Number. I use about a 45 on SN, but for PC I only use 17-20. Don't be afraid to try very low settings. Unlike a regular soft mattress, the air number mattresses do not keep getting softer over time.
Bad experience! I don't normally write bad reviews but it is warranted here. I bought the bed through Amazon and waited a few weeks to set it up. after putting it together i slept on it for two nights of tossing and turning. My arm started getting numb, my shoulder hurt and my neck still isn't right. I called immediately when they told me that because I went through Amazon they can't honor the 90 day sleep guarantee. So they sold me the extra padding package for another $350 and I had to reassemble the bed, (understandable). So now I'm sleeping on it for two weeks and while the bed is much better it still does not compare to my old Serta. Don't waste the money.
This is a horrible product and the company has such an awful return policy that you cannot get out of this contract. The bed is hard as a rock and they sell you pillows that are so small that they are worthless. it is honestly a joke that the pillows are sold as a real pillow. The bed does not change when you change the settings it just gets higher or lower the firmness never changes. Save yourself trouble and buy a air mattress it will be better quality. They tell you that there is memory foam on the bed but it is nothing like memory foam. I have never made a purchase that I regret as much as this mattress. They talked me into the Silver sLE it is not a comfortable mattress. Do not buy this unless you can go and try it out. They told me they have a cooling product as well it is simply not true.
Personal Comfort Beds BUYER BEWARE!!!! I purchased a Personal Comfort bed in March 2014. I broke my neck in a car accident and at the suggest of a Chiropractor I looked into this type of bed. I researched the best value naturally and found a website claiming to be unbiased and detailing the Personal Comfort bed with a review rating of 100% (i guess I am naive and believed the website to be unbiased) it also list a detail of return policies which now I know to be inaccurate as it list Personal Comfort as 100% satisfaction guaranteed with NO fee on returns - MAKE SURE YOU READ THE PERSONAL COMFORT FINE PRINT! It is NOT offered on the A2 minimal model! and you MUST keep the bed for 45nights! I woke up to a STIFF neck! tried it with a memory foam topper, and a down topper. TWO weeks of therapy on my neck! Of course in calling I was told again about the 150.00 return fee! but then ALSO informed that the BASE could NOT be returned! They want to deduct ANOTHER 200.00 from the purchase price, and stated that I agreed to that? REALLY who in their right mind would agree to that? NOW after SEVERAL emails, and calls, etc. I have received the required RMA form! BEWARE! that's my advise! TAKE PICTURES! as within their BBB file, they always seem to claim that foam is torn, or a tag is cut! If you have an issue, email them to have PROOF of what you are and ARE NOT told about! They claim the phone conversations are recorded? Guess we will find out as the credit card company and the BBB will investigate it during my dispute process!
So I ordered the A8 Top panel XL. Total $186.00 in comparison to what I had the A2 top the basic entry level. The Rep. Faiza Mansoor was very helpful and courteous. After sleeping on this Top I was led to believe it was going to be a Total of 13". but when measured it measures 7". In the 2 pictures I have The one from the 8" top there are 5 pieces that make up the Top. In the 13" top there are 11 pieces. When i received the A8 Top there were pieces not like what is shown in the picture that are missing. Overall it is better then what I had but Honesty is the Best policy and what I have is not what is shown.
The bed works as expected. While not being a miracle cure my wife's bad back feels much better when she gets up. Set up was easy. Compresser does make a little noise, but after you find your number does not run that much. Air chambers have held air well. No leaks. Air chambers do not separate from each other Mine took about a month to be delivered.
We love our Personal Comfort bed. It was really easy to set up (once we figured out how the frame went together) the bed itself was really easy. We have enjoyed sleeping on new bed for a little over a month. We did have a few mornings we woke up still until we realized that the number setting Sleep Number gave to us was too hard. We lowered the air to a comfortable 38 and now we sleep deep and cozy.
Great bed, great service.
Awesome bed! Very happy!
The only thing which made me consider a four star rating was the time it took to get the bed once ordered, 59 days. However, Personal Comfort made things right by sending some free sheets. The bed is very comfortable, and appears to be made of quality material!
The company was wonderful to work with, and the bed had exceeded every expectation. My husband used to have a Sleep Number Bed, and this one is so much better. No gap or displacement between the two halves, and both our backs are doing SO much better. We switched from a Tempurpedic to this, and will never have another kind of bed.
We LOVE our Personal Comfort mattress!
Everything I expected. Relative to the competition a great value.
so far very good
when I call they are very helpful noproblem
I found Personal Comfort by Google, and I needed a new bed. I really love number beds, but couldn't afford Sleep Number. In fact, I ended up on Personal Comfort at first thinking it was Sleep Number. I seemed to have trouble getting the sale price to show, so I called. Ann was extremely friendly and helpful while ordering the mattress. When she said it would take up to 20 days for the bed to arrive, she wasn't kidding. It was a long wait and multiple shipments. I wasn't happy that when I called to inquire how many shipments I could expect, they couldn't tell me. Then I got to putting it together. I put it together alone, and consider myself a competent smart woman. However, it took over four hours, grit, frustration and more frustration. I ordered a Twin XL and the foam kept falling over, the sides of the base pad didn't come up over the sides, like the instructions show. The instructions show a couple putting together a king or queen size like it's super easy. It's not. Then I found out as I was trying to put on the head board the company sent me a queen. Now to the Company's credit Shawna corrected the order and sent out a new headboard as well as fixed some other issues. Just to note to first time buyers, the fold out base along *with* the snap tight frame sits very high and rocks/see-saws as you turn and move at night, it's not comfortable and at minimum it's annoying. So if you want the snap tight, get the basic frame. Read all descriptions before ordering. Personally, too I have to add, I truly love the brushed microfiber sheets- super comfortable!
I have owned a Sleep Number bed and Personal Comfort beds are more comfortable, better quality and more than half the price of Sleep Number. My only wish would be to make the remotes wireless, but they have an app for that.
bed is OK... no back ache, but also not comfortable. customer service is really lacking training on products !!! i could not get answers on most questions. order was VERY late and incomplete. when i called to ask where the other piece was, i was treated as an annoyance. I dont want anything extra .... JUST WHAT I PAID FOR ! bad experience. wont buy again
Excellent i like
I thought the experience was great and I love the mattress, but my husband, who weighs a lot more than me, doesn't like it.
The bed is good quality and comfortable. I really do not like the controller. It works odd. I click on control to see the number and then it shows that it is changing. Customer support calls but is not really helpful. Answered my question wrong and did not reply after email for correct information. Still happy I purchased Personal Comfort bed. Saved alot of money over you know who.
While people were nice to me, sales people were not very knowledgeable in product and my needs. They did not take in account my specific medical issues which I explained in great detail. The first bed I received for 1900$ was truly a joke, not only wickedly uncomfortable but very cheap material. The upgrade was an improvement but still very uncomfortable. They kept wanting me to upgrade and spend more money, meanwhile I'm getting no sleep and back killing me. They were very prompt on refund so I could buy new bed that I'm happy with and cost a lot less.
Quick service and a high quality bed at a fraction of the cost of a sleep number bed. What a great nights sleep!
The bed itself is fine, though I feel overpriced for something which you need to assemble yourself. The process took me about 90 minutes including unboxing, but wasn’t terribly complicated. The shipping was an absolute disaster...took 3 weeks longer than it was supposed to and when I called the customer service manager tried to guilt trip me by saying “well we are behind but I’ll put tourneys order ahead of people who are suffering from cancer and dying”. Seriously? Wow. So overall I like the bed but strongly disliked the service and the company itself.
We have had our split king for about four months now and absolutely love it! Sometimes, as I wake up during the night, my first thought is how incredibly comfortable the bed is and how much better my back and hips feel. We would definitely give a five except my "air mattress" had to be replaced as it wasn't holding air. But they responded positively and immediately to address the problem, it was shipped the next day, and it was easy for me to replace. I love that defective parts can be replaced (in this case free) instead of replacing the whole mattress. I hope this bed is as good in ten years as it is now!
My husband and I purchased this bed in 2014. It was fine in the beginning, but after about three to four years, I began to ache all over. I noticed quite a bit of sagging (I'm not all that big), but when I unzipped it, to change out the foam, there was no sagging. I knew I could probably get a new cover, but sadly, my husband died and I couldn't lift the bed to exchange the cover by myself. The pain I was experiencing was so great that I just replaced the entire mattress. Perhaps too costly of a thing to do, but I no longer wanted to put more money into the mattress and then learn that didn't make any difference.
We have had a basic queen Personal Comfort brand air bed for 4 years now and like it... our mattress is a 10" thick queen size and was $800 . One of the two controllers went bad after 2 years and was replaced very quickly and hassle free under their 3 year warranty. The bed itself is trouble free.. Never leaks..In fact, the air pressure changes a little based on the atmospheric pressure on a particular day-up or down, but the valves etc do not leak and pump has been trouble free. There is no 'valley' between the two twin mattresses that form the queen size, so 'cuddling is the same as other mattresses. The side rails have held up well. Overall it is a 'firm bed on which we have a cheap foam pad. The main advantage to air beds is that they do not get lumps and valleys like an innerspring. we suggest that you get the mattress 'toppers' at Walmart etc for Much less money.
This bed was perfect and everything I'd hoped it would be... at first. After having if for a few months it seems like it's wore down in the middle of the bed where I tend to lay more often. If I try to lay on the edges I just roll to the center. It seemed to good to be true at first, but I don't think they're built to last.View More Reviews
I feel like it already may be sagging in the middle since that is where I sleep the most, but is very soft and comfortable
I waited a long time to write this review because most beds are great when you first get them. But there are huge sleep indents where my wife and I sleep, and one big raised lump in the middle of us. I'm a big guy over 250 pounds, but my wife is barely over 100 pounds. I understand how my side has been messed up, but not hers! Now after 18 months of sleeping on the mattress it is way too soft and way too lumpy and we are searching for a better brand.
I wanted a memory foam mattress for years after sleeping on one on a hotel. I refuse to pay $3000 for a mattress. I bought this after reading the reviews. I have had the best several months sleep ever. I don't wake up sore anymore. We did not experience any of the smell reported in other reviews. You absolutely cannot beat the price!
The mattress arrived timely. We let it rest a couple of days before using it on the bed. There was little to no off-gassing smell and my niece says it sleeps very comfortably. Very good purchase! Thank you.
When I see this in the Amazon Primeday, I said to my self 'I Want One Of Those'. I have full size bed frame that needs a bed mattress. As advertised, a full size is measured 75 x 54 x 10. I like as it is 10 inch thick. Ordered a full size, got it. packaged like a vacuum seal, it is heavy . Opened and placed it on my bed frame. And now I said to my self, Oh! NO!! S....!!!. It is wider than it is advertised. It is 56 inch wide, and it won't fit my bed frame. Mattress is firm and has a nice cover. I will return it and now my problem is re-packing it back to its box. Maybe return it in several pieces. Very dissappointed
This mattress was a steal!! I was so skeptical due to the low price but I am SO happy I ordered it anyway! It's firm, yet soft. Excellent quality. I've never slept so well. The only downside is being so comfortable that it's difficult getting out of bed in the morning!
so easy to set up. SUPER comfortable. My husband who is in chronic pain from just being a dum-dum when he was young sleeps better on this than any bed we have ever slept on.
Wow, I love this mattress. Just a fair warning, I never owned a memory foam mattress before this 1 so maybe I'm just too biased towards it. It's firm enough to support me sleeping on my back and soft enough for me to sleep on my side with no issues. It supports edge sleeping very well not that I like to sleep on the edge since I tend to fall off my bed when I do lol. The only thing I really really really disliked was the VERY strong smell coming from the mattress when you first unwrap it. Highly recommended you let the mattress air out for about 2 days. After I've done that I haven't smelled anything coming from the mattress.
I used to have insomnia. USED to.
The mattress is great I would say up their with the serta i comfort line and without the high price.
The mattress has great support for the body and even has edge support and does not heat up like other memory foam mattress.
I am not really a one position sleeper and have no complainants unless you want a extra firm or a ultra plush mattress as I would rate it the sweet spot.
I love this bed. I was a bit skeptical initially as I have never purchased a bed without actually going to the store, however I did a little research on the company and made the purchase. I am very happy with it. I look forward to purchasing another one when I have a place to put it.
It was hilarious seeing a queen size mattress come out of that (relatively) tiny box. It had hardly any 'memory foam' smell out of the bag, even less after letting it sit for 24 hours. Very comfortable, but one of the firmest mattresses I've ever slept on. If you don't like a very firm mattress this might not be the mattress for you.
Good mattress for the price. Hard to tell if it will hold up over time. Edges a bit soft.
I received what appeared to be used mattress with oil on one side and tears on the other.
We have had the mattress about 3 weeks and it has exceeded my expectations. My old mattress was very expensive and it was never this comfy. I always woke up extremely hot and sweaty,so you know my concerns about switching to memory foam. I'm soooo pleased ,cool and rested. LOVE IT!
This bed is firm. If you like a firm mattress, you'll probably love this one. Personally, I expected more shape contouring from a bed this expensive. To find out why it's not great I unzipped the top cover to discover it is simply an 8-inch piece of upholstery foam with a 2-inch piece of memory foam glued on top. That's it.
On the plus side, the cover is stretchy and seems like relatively good quality except for the fact that it has a part where it wasn't sewn correctly and is falling apart along 2 inches or so of the seam. My wife likes (but doesn't love the bed). I am sleeping OK, but find it uncomfortably firm. I've gone ahead and put another 2 inches of memory foam on top of the bed and I'm hoping it will soften things up to my satisfaction.
Another positive feature is that there was very little odor when we opened the package and it dissapated quickly.