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Perfect Cloud is a mattress company that predominantly sells on Amazon. The prices are very affordable, and overall folks like the feel of the mattress. The main issue is that there have been some reports of durability issues for some sleepers. Because of the low prices, there is not enough money baked in for great craftsmanship and attention to detail while still making a profit. Know that this may not last as long as other online brands.
Winkbeds is a factory-direct luxury hybrid mattress brand competing with the luxury showroom market. They are a very innovative company, having added multiple layers of pocket coils to their 'mattress in a box' before others in the factory direct industry. Also, they launched the coolControl™ mattress base, a first of its kind technology. The coolControl™ system gives sleepers full control over their temperature, blowing cool or warm air through the mattress. Customers agree that this brand is a trend-setter and a very competitive option!
Based on our aggregated reviews and our scoring method, we recommend Winkbeds in this match up!
See Our Full Review of Winkbeds
Perfect Cloud: 8.1/10
Perfect Cloud: 8.1/10
Perfect Cloud: 8.1/10
No Back Pain:
Perfect Cloud: 7.7/10
Perfect Cloud: $289-$799
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Some reviewers describe these mattresses as very comfortable for them., but other folks have had different experiences. Although these mattresses have above average reviews, there are some caveats. Read on for customer reviews and the specifics.
Most reviewers feel well supported by these mattresses, but other folks didn't enjoy the feel of the mattress. For those that are heavier, review the mattress specifications and firmnesses before making a final decision as you'll want to make sure that this adequately supports your body and your spine.
For those that lay close to the sides of the mattress, most reviewers describe the mattresses as being supportive on the edges. However, some have reported some issues over the long term so make sure to review before purchasing.
Finding a long lasting mattress is great, but it's not always that easy. These mattresses, specifically, are not rated highly by sleepers for their longevity. That said, some customers may find their mattress lasts longer than average, while other mattresses may only last a couple years. If you are a bigger person, take some time reading more before buying.
Customer satisfaction is a good starting place for digging deeper. Based on online customer sentiment, these mattresses are rated well when it comes to comfort. Sleepers feel comfy with these mattresses and have good experiences with the brand. Take a look below for the mattress specifics!
These mattresses offer good support. Reviewers describe their hips and shoulders being cradled and their spine being aligned.
These mattresses also do well at edge support, which is how good a mattress is supportive along the sides. For folks that like to lounge on the side of the bed, these mattresses will provide a good amount of resistance for you.
Bowling Ball & Density Tests
The bowling ball test is a great indicator of firmness, and it is also helpful in how the dip it creates changes throughout the mattress. It can show if there is an uneven surface. Based on this information, these mattresses provide good, even support overall.
It's a big win financially if your mattress is super durable and remains comfortable. This is a great reason for customers to find a mattress that lasts. That said, most brands are out for profits and quality is a secondary concern. In spite of that, great products still are being built by good brands. These mattresses have good durability for most sleepers overall. These mattresses should do a great job for up to a decade for those of average builds. Those who are heavier may have slightly time.
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I have it on a heavy piece of plywood and it is a little firm but i like it,thank you.View More Reviews
after a couple years I now require climbing gear to reach the peak formed in the middle..
Purchased for our motor home (full-time) It is so, so comfortable.
The Perfect Cloud mattress lives up to its name, since it’s just like sleeping on a perfect cloud. It was simple to unpack and once fully decompressed, it was ready to use. I’ve been putting off purchasing a new mattress because of the cost and wish I found out about Perfect Cloud a long time ago because you can beat the price for American made and excellent quality.
Enjoying it everyday !
It was pure heaven for the first year, now, it's a sagging nightmare. Only had for two years. I am 5'3''', about 140 lbs. and sleep alone. No reason for this quick wear and tear. Such a disappointment!!
This memory foam mattress is truly down from the clouds! It is all things at once...firm...soft...cozy..yielding. I love it. I have many back problems caused by arthritis and have now slept on the mattress for a bit over a month. My back feels soooo much better as I sleep and when I get up in the morning. Great price too! You cannot go wrong with this purchase. Plumped up quickly with no detectable chemical odor.
I waited to review this mattress until my partner and I slept on it for a while. We're now over 30 nights in, and we've loved every minute of it. I researched bed-in-a-box memory foam mattresses for weeks before deciding on this one over something more trendy like a Casper, Purple, or Leesa, and I don't regret my decision at all. My partner is 6'6'' and 200 pounds, and box spring mattresses wear out under his size in a matter of years, but this thing supports his weight and hasn't shown any signs at all of squishing down. It's insanely comfortable. He loves it because he sleeps hot and this bed keeps him cool, and I love it because it supports my lower back great. My only negative remark is that the foam smell took over two weeks to dissipate (but our bedroom only has one small window). Once that smell left, though, it's been nothing but night after night of amazing sleep since!
Was ok for maybe 6 months, sags so so bad! Was told it was Medium Firm-Firm it most certainly is not! Poor support! We couldn't take it any longer, we put it in storage and are sleeping on the couches. I hope they come through on their warranty, I see a lot of good reviews, I'm wondering if these people are crazy or if we have a defective product. Purchased 10/26/15, I haven't slept on it since May!
I wanted to wait a little bit before reviewing...We love it just as much 3 months later as I did the first night. Very comfortable. Boyfriend says 'babe, this thing is like sleeping on a perfect cloud.' Haha get it?
Bought for RV just now tested sleeps like a brick. Previously had one I thought was identical and enjoyed it. Wish I could still return this one and try another.
Excellent bed extremely comfortable and amazing quality affordable price
Before this bed, I spent over $2,000 on a mattress that I gave away a few months later. I paid 1/4 of that for this and its the most comfortable bed Ive slept on. I have bad lower back problems and since using this bed ( about 2 months now) I have little to no issues. When I bought this bed, my back was in terrible shape, I pulled something and could barely walk. That would happen to me every so often. That went away within 2 days of sleeping on this.
Don't want buyers remorse? Get this matress. It's the best in it's price range for sure! No weird smell, and you just open it and it friggin works like how you paid for it to. Imagine that, sad that can be such a rarity nowadays. Definitely lived up to the 'perfect' name!
Love this mattress!! Chose this mattress for our daughter as she transitioned from her toddler bed to a standard twin. Unpacking and set up were easy and straightforward. There was absolutely no smell by the time it was ready to sleep on. Barely any smell upon opening it and removing the shrink wrap!! My daughter and I both love the level of firmness this mattress provides. She definitely sleeps better on this mattress than her previous one! I love it so much, I can’t wait to replace my mattress!! Will be buying this one in the appropriate size for my bed!
I waited about 6 months before I posted this review. You need to give your body time to adjust to a new mattress. I was thrilled about this mattress because of the price and rating but I should have filtered the reviews and read some of the one and two star reviews before buying. The first couple months were good. The mattress was firm and comfortable. After two months the mattress started to cave in the middle. I have to constantly flip and rotate the mattress but as soon as the foam gets warm from body heat it will start to roll me towards the center. My current strategy is to sleep on the outer edges, not good. I developed a lot of back and hip pain since buying this mattress. I wish there was a way to return it. Complete waste of money. Sad.
Purchased this mattress 2 years ago. My husband always complains that he wakes with a back ache. So we rotated the mattress head to toe. Then I started waking with a back ache. There seems to be spots in the mattress that are harder than others. E-mailed perfect cloud and got no response. Anyone know the phone number? They don't seem to want to be called. This mattress is garbage. $599 down the toilet.
I just received the mattress 3 days ago. I am giving it 2 starts for the delivery process. It arrived even before the scheduled time and I was happy to find it on my door. It's a twin size so I had no problem to get it out of the box in the hallway and pull it to my bedroom. I followed the instructions and managed to open and set it alone. I am 5" 1 and 112 lbs. No mention of the strong smell on the seller description or the instruction sheet. Instruction sheet recommended 24 hours to fully expand. I set it up by noon Wednesday and set up covers 8 pm Thursday, about 34 hours. I tried it last night. The smell was very strong to the point that I even smelled it on my pj. I will it air for another 2 days and try it again. Will get back with more info. I am keeping the box and the plastic covers, but I am crossing my fingers I don't have to return it.
Two weeks in. Delivered Oct 2. Its Oct 15 now. Not exactly what I was expecting. I don't feel the cool gel. I lay on my back and it still feels warm. Giving it another week. Bob's Furniture Sport Hybrid Mattress is a similar cost and 25 year warranty. This mattress comes with a 10 year warranty. Its better than some mattresses... but it's not living up to my expectations.
All I can say is , this is the best mattress I've ever had, I purchased a serta perfect sleep for double the price of the perfect cloud hybrid, I returned that serta in two weeks, decided to get this one and am so glad I did ,if your thinking of getting a hybrid this is perfect.
This mattress gave me the best sleep I've had in years. The memory foam (soft without sinking in) cuddled my shoulders and hips, the springs gave me the support I wanted, and it was great not waking up during the night from being overheated. It was/is so comfortable, I was (probably) asleep almost immediately because I don't remember fidgeting and rearranging to find a sweet spot. I'd forgotten how wonderful it is to feel so refreshed in the morning.
Wasn't sure the first night sleeping on this mattress but after a week it's pretty good. The manufacturer lists this as a medium soft - which is what I need as a side sleeper - but this product is more a medium-medium firm but due to the extra thick memory foam I don't develop any pressure points and wake up without any pain or stiffness so I'm keeping it and see how it does over time. Two tips: DO NOT open this mattress until you have your platform ready and then open it on the platform (very hard to move around once inflated at least the king size is). It took 48 hours to "off gas" the manufacturing smell so plan on airing it out for a couple of days unless you don't mind sleeping with a very strong chemical odor.
I think this is the best mattress I have ever slept on. I'm a side sleeper with 40 years of hard labor registered on this old body. It's just as the name implies. I wake up feeling like I slept on a cloud. I paid for this mattress in full and spent 2 months researching before I bought this. I know the names by heart of over twenty foam and hybrid mattresses. I agonized over it. I was so close to spending 1000 for a famous name mattress, Got this for under 700, which allowed me the frame, bamboo sheets, pillows and new quilt. I am about as happy as you can be after buying something...I mean that. Thank You for this wonderful product. It's top-shelf quality, at a great price. I'm blown away by it!!!! UPDATE: bought this in April, it's now the end of July...still very happy with zero regrets!!! DO NOT HESITATE this is IT!
I've had this mattress for two months now. I didn't want to spend thousands to get a decent mattress so after many hours of research, I decided on the "Perfect Cloud Hybrid 11-Inch Mattress" in Queen size. The delivery and packaging were excellent. It was easy to unpack and set up. That's the end of my praise. I believe in giving products a fair chance so I didn't try to return this right away even though my sleep quality got worse, not better from the get go versus my old, cheap mattress. I'm outside the return window so I'm stuck with it now and will have to sleep on it for years to come. I understand that for less than $700, you can't expect to get the world. I read other people's reviews and see that many are happy so perhaps I just got a bad mattress. However, based on my experience I have to advise you to consider other options.
I am a 135lb 5'5 25 yo female (not very heavy!), and found that the bed sagged under my hips while offering significant, even too much, support under my shoulders. This made for an uncomfortable experience waking up in the morning with my pelvis deep inside the bed and my shoulders and neck propped up. I had back pain a couple of times and returned it. If there was more support under the hips, and a little softer under the shoulders, I honestly think it would be amazing. But because the opposite was true, and it gave me back pain, I don't recommend this item.
My son says it’s like sleeping on a cloud. Very comfortable.
I purchased the Cloud Hybrid Memory Foam Mattress 11 inch Queen and it truly is perfect. It's not too soft or too hard. I sleep throughout the night without waking up multiple times from being uncomfortable or my back hurting. If you are looking for a mattress that is affordable and will allow you to sleep like a baby that sleeps on a cloud...purchase this mattress. I'm glad I did. It's awesome!
arrived on time in perfect order and very comfortable
We love our new bed!
Its been week 3 with this mattress and I love it! Firm yet soft ... like sleeping on a cloud.
Perfect product I really like it
Crazy comfy!!! The softest firm I’ve ever slept on
Quality seems good but not enough support for me. My body aches all over and I want my old mattress back.
Very comfortable. 1 less star due to it still smelling more than a month in. It is in a guest bedroom which is closed most of the time but I have aired out with windows several days and there is still a slight smell. I am super sensitive and it is thankfully not enough to bother me once the room is aired out a bit. Very happy with the purchase. Most of our guests love it. Only one said it bothers his back.
Great bed...comfortable sleep all night
Just love this mattress we purchased for our RV. I feel so comfy sleeping on it.
I switched mattresses because my husband thought our mattress was too soft I however thought it was wonderful. I ordered this mattress thinking it would be somewhere in between. The first night I slept on it I was disappointed thinking it was too hard. Within a week however I adjusted to it and I have to say I get the best nights sleep ever. My back and my neck love it!!! I’m very pleased with my mattress and I would definitely recommend it and buy it again!!!
This is literally the most comfortable mattress I have every laid on.
Even though it was ordered without my agreement, I tried to cancel the order with no luck, when it came, I decided to give it a try. We have had it for a little while now and my boyfriend can't stop raving about it, he hasn't snored since we got it. It took me a night or two to get used to the new feel compared to our cheap box springs and mattress it replace...hard to explain how it feels...kinda like sleeping on a firm marshmallow if that makes sense. We mainly sleep on our sides but sometimes backs. If the shape and feel stays the same for 5 years it is definitely a winner!
This mattress was way too firm for my liking. On the positive side, there was not the offensive chemical odor that some others mentioned.
Our son and daughter-in-law recommended Wink. We find the mattress to offer us great firm support for aging backs. Delivery was a breeze. Don’t think you will be moving this mattress around, as it is very heavy.View More Reviews
My old mattress had given up on me. I woke up with a backache every day. After much research, I decided to try the Wink Bed. Really glad that I did... After one night, my back was feeling better and now, after a few weeks, it is gone and I am back to normal. This is one of the better decisions that I have made recently. Thanks!
I’d die happy because I slept on my extra firm wink bed :)
The mattress is super comfortable. However, want to note a few issues. The delivery people almost could not get the king mattress up my stairs because of the thickness. I have a 90-degree angle on my stairs and that was the problem. Also, it rubbed the ceiling. No damage, just a few scuffs on the wall. Second problem is the weight of the mattress. Very heavy. I'm 70yo and am having issues changing the sheets on the bed. I don't use a boxsprings, Instead I have a 4-sided bed frame that contains the bed. Can't use the mattress lifter item sold on Amazon and elsewhere. It only works with a boxsprings. There are no handles on the side of the mattress, so cannot lift it. Handles would have been nice maybe. Rotating the mattress is impossible unless I get friends in my house to help. I'm open to any tips on making the bed or rotating the mattress. Love the comfort of the mattress...just wish I didn't have the problems. BTW, can't use a boxsprings if I bought one. Too rigid and big to go up my stairs.
Bed is very comfortable and service was excellent. Definitely will buy again when I need another mattress.
I'm really pleased with the bed so far, it has just enough firmness, quishiness and bounce! Construction seems very sounds and the delivery process was seamless. As skeptical as I was about ordering a mattress online, I'm glad I did. I would totally recommend this bed to others.
This was our very first online purchase of a mattress. We spent considerable time researching exactly what we needed/wanted and decided on a Wink Bed. What a great decision. I had considerable back pain from our older mattress but after a few sleeps I had no pain. Our first few sleeps took some getting used to ... we purchased the Luxury Firm and it is a firm but just the right firmness. I would definitely recommend WinkBed. Should you prefer something not as firm there is a softer option!
This mattress is everything they say it is. It supports and it's extremely comfortable. We especially like the edge support. We replaced a tempurpedic mattress that we paid almost three times as much for and this mattress is much more comfortable.
I had been sleeping on a waterbed for past 40 years. My back wasn’t enjoying it anymore so I started researching mattress options and reviews. I found Wink Beds and thought it offered me a high quality product at a value price. My wife was still comfortable on the waterbed, so we decided on the Soft Plush as a compromise. Delivery went very well and involved 3rd floor condo. Mattress was much firmer than expected. My back was comfortable with more support, but it didn’t have the plush feel I had hoped for with Soft. We slept on for a month and was still too firm for my wife. I contacted Wink Beds regarding my concern and options. They suggested a mattress topper and offered to ship one out free of charge. We have been sleeping with topper now for a week and it has come closer to the softer, but supportive feel I was looking for. I’m happy, comfortable and getting a good night sleep with no aches or pains anymore. I would definitely recommend a Win Bed, but only if you are looking for a medium to firm mattress.
Very good bed. High quality. We checked out many,many beds and determined this was best for us. Figured we saved close to $1000.00 compared to brick and mortar store. In addition if you don't like bed you can return it to Wink within 100 days. With store bought you can only exchange in store which begs the question if you couldn't find what worked the first time what do you expect to find the second time there.
I am highly statisfied with the service and quality of my mattress and box spring.
Thanks to numerous reviews and the ability return the mattress, I chose to buy a Winkbed. I am so happy I did. The process was easy. The bed is so comfortable and I am sleeping better. Kudos to the Winkbed folks!
Returned our Saatva after 2 months due to the feeling like you were going to roll off. This new Winkbed is very comfortable and has great edge support. Ordering and delivery was flawless.
The order, delivery and personal service/attention are 5 stars. It's hard to determine a mattress by description only. It is good but I wonder if the firmest option would have been a better choice for back support.
love this bed!
We have been looking & comparing mattresses for a year & decided on the WinkBed...glad we did. The reviews were great, the price was right & we liked the try it if you don't like we will come & get it at no cost to you return policy. The first mattress we rec'd had a highly noticeable manufacturer's defect & they immediately replaced it for a perfect WinkBed mattress. The mattress is comfortable for a side sleeper (like me) or a back sleeper (my spouse). My hips used to go numb on our old mattress & I was constantly waking up changing sleeping positions - not so on our WinkBed mattress. I can sleep on the same side all night long with no problems. We love it.
We have so been enjoying our new mattress. It’s the best of both worlds- coils below and memory foam above.
We purchased the firmer option knowing we like firm beds. We like it a lot. It is firm but still soft, and no sinking, which is what I really don't like. Delivery was easy (for us)--the delivery men got it up to our third floor bedroom up twisting stairs! Awesome job on that. Would recommend to others.
I really like the mattress. My only reason for not giving 5 stars is because within 3 weeks the mattress started to yellow. Super comfortable, matress, great price Just one issue.
What a difference your mattress has made. I now sleep so much better and through the night too. Thanks WinkBeds.
The moment I lay down in my Winkbed I am instantly relaxed. I can count on falling asleep quickly and waking up in the morning without any aches or pains (something that I couldn't say with my last mattress.) I love the mattress depth and the overall feel (soft enough its comfortable but firm enough to be supported.) I am a side sleeper and I haven't had any shoulder pains from excessive pressure either. This is also a good bed for couples... no more rolling to the center of the mattress!
My wife and I have been very pleased with the mattress. Keep up the great work.
Love my new WinkBed! Just the right amount of support. I have had it now for a couples of months and my night time back aches from my old bed are a thing of the past.
Understand correlation does not indicate causation BUT for the several months before receiving my Wink mattress I was dealing with some nasty lower back pain. Been sleeping on my new Wink for about a month and the pain has diminished to the point where most days there is none. A plus is that the mattress is super comfortable.
Took a leap of faith to order this bed online without testing it. After 1 month find the winkbed very comfy. Great edge firmness. I sleep on my side and my wife sleeps on her back. Both of us get a very comfortable sleep.
our comments are directed to the box spring we purchased along with the mattress. First the was/is a small hole in the fabric of one of the box springs on the side about the size of a quarter. Also the box spring is slightly larger than the mattress. The mattress does not fit squarely on the box springs. John Howell
very comfortable. I have a bad back and your bed allows me to get a good night's sleep. Thanks!
I am so pleased with my WinkBed experience and the quality of my mattress! I wanted coils and firmness and quality fabric and a consistent sleep experience - no rolling into a crevasse in the middle of the mattress and you provided all three! It was wonderful to get exactly what was advertised and tonso at a very reasonable price point.
I think its good. I seem to be sleeping fine. Probably need longer to determine for sure. Delivery was great.
Super comfortable mattress! I'm a side sleeper and this mattress is the best I've ever slept on. Love it!
Wonderful bed that gives both of us a great night's sleep.
Really enjoying our new WinkBed mattress. Very comfortable to sleep on...about my only complaint is how heavy it is when I'm trying to make the bed and lift the mattress to get the sheets/blankets tucked in under it. But, otherwise, very happy!
The firmer bed is fantastic ... just the right amount of soft on top of great firm support. We love it!
We purchased the luxury firm mattress, and we couldn't be happier. I have had back problems since I was a teen, and I wake up pain free each morning.
Best mattress we have had.
Love my wink bed. A tad bid higher than I expected. But thats okay...
Great Customer Service. Love our luxury firm Wink Bed queen mattress.
We went for the firm mattress and LOVE it. The guide was really helpful- go with firm if you like to feel “on top” of your bed not “in” your bed. The quality is really good, clean white and sturdy. Highly recommend the delivery with set-up as this mattress is WAY heavier than most inner-spring mattresses! Enjoy and Thank You Wink!
We had tried a foam only mattress from another online company and it wasn't a good fit for us. We looked into hybrid foam and coil options and landed on Wink. We have been really happy with our purchase and have adjusted quickly to comfortably sleeping on our Wink bed. We never achieved this sleeping comfort level with our previous foam mattress purchase even after 80 days and had to return. Glad to have found Wink!
Great bed Firm support yet comfortable.