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Oso is an online foam mattress in a box company owned by Reverie, which makes lines of luxury foam mattresses and adjustable bases. Where Oso is different than other brands is that it has Dreamcell™ foam springs, which are made of latex foam and provide added support in the base layer, while being ventilated and cushioning the body without pressure points. Most folks like their Oso mattresses!
Serta offers innerspring and hybrid mattresses and are common at many mattress big box and retail outlets. You have likely heard the brand name on the radio. Serta has been in the mattress business for a long time and offers both classic innerspring designs and innovative all-foam and hybrid mattresses. While most customers find Serta's branded products to be initially comfortable, there are some concerns about durability for some sleepers.
Based on our aggregated reviews and our scoring method, we recommend Oso in this match up!
See Our Full Review of Oso
Serta Perfect Sleeper: 7.2/10
Serta Perfect Sleeper: 7.2/10
Serta Perfect Sleeper: 7.1/10
No Back Pain:
Serta Perfect Sleeper: 8.2/10
Serta Perfect Sleeper: $319-$3299
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Serta Perfect Sleeper:
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Most customers feel great in their mattresses and rated them well. Some customers, though, didn't feel as positively. If you are thinking about purchasing one of these, make sure to do some more research below to make sure it will work for your body.
You may think of supportive mattresses as mostly firm, but when we mention support, we mean support that cradles your spine, hips, and shoulders. These mattresses are well rated for their supportiveness for the average customer, but some have limited complaints about feel.
Most reviewers describe these mattresses as having good edge support, which ideal for those that sit on the side of the bed or like to lie towards the sides of the mattress.
Bowling Ball & Density Tests
By placing a bowling ball on different parts of a mattress, you can measure how well a mattress will support the spine. These mattresses are above average in providing support, but some folks rarely may experience some discomfort.
We all want a mattress that lasts for a long time, but due to new companies and products, it can be hard for shoppers to find out the truth. That said, the data on the materials used, tests performed, and customer reviews can be a good guide to estimate longevity. These mattresses do a good job with durability for the average customer. For those that are of heavier builds, these mattresses may be less durable.
If you are considering this brand, take a look below for more from customers They, unfortunately, don't get the best reception from customers overall. Some folks were very comfy in their new beds, but others reported discomfort with the feel.
In terms of supportiveness, these mattresses get mixed reviews. Some customers feel cozy with these mattresses, but others had poor comfort. If you would describe yourself as plus-sized, these mattresses may leave something to be desired.
Edge support is extremely important for those that want to sit on the side of their mattress without dipping down or becoming uncomfortable. Some folks report this brand's mattresses are not evenly supportive and may dip for some.
Customers find that durability is one of the most important attributes to finding a mattress. We all wish our mattress will last a decade or more and still provide us with cozy comfort. Unfortunately, not all sleepers have felt that these mattresses were durable enought for them. If you are considering purchasing as your full time mattress, read over the specs and policies to make sure it will work for you.
Amazing mattress and Amazing company! I am a professional athlete who competes for TeamUSA and I can't believe the difference this mattress has made in my performance and recovery! If you are looking for a new mattress I highly recommend this one!View More Reviews
All I can say is: get it and try it. You will love it.
I got the mattress and immediately fell in love with how well it treats my back. I can sleep most of the night on my back, with little to no need to toss and turn. My sleep on this mattress definitely feels more restful, and I don't wake up with as many aches and pains. I had a concern with a seam on the mattress, and the customer service was superb. All my questions and concerns were treated patiently and professionally, and met with outstanding resolutions.
I would not hesitate to recommend this mattress to friends and family. I am happy that they offer such a great return policy, because even though I didn't end up needing to use it, it made getting the mattress feel like a safe decision.
I have had the OSO queen size mattress for about 3 months now, and I wanted to wait for a few months before rating it. My wife has had back issues for about 15 years and it seems like we have spent thousands of dollars trying to find the right mattress. We have tried every kind of spring mattress and even tried other memory foam mattresses. My wife has not been able to have a decent sleep in a long time often waking achy and tired. When we received the OSO mattress in a box, very neat by the way, I opened it up and let it puff up for a few hours before bedtime. We tried the firm end the first night and found it was a little too firm for my wife, so we rotated the mattress to the soft end. After three weeks of sleeping on the soft end my wife was still waking up with a sore back, which worried us. But, after the three weeks, she started sleeping longer than her usual 5 hours a night. It was gradual, but now she is up to a 8 or 9 hours of sleep a night and she is loving the mattress. I guess she needed to work out the kinks from the previous bad springy mattresses. Based on how my wife is feeling these days, I would highly recommend this mattress.
Thank you OSO for your amazing design!
I'll admit it, I was a bit worried about buying my mattress online. I mean, who wouldn't be?? That said, I could not be more pleased. I have had the best three nights of sleep I have had in years, and it's legitimately due to my new mattress. I love the plush/soft side, and my Boston Terrier loves the firm side!
Seriously - thank you for providing an affordable, well-built, non-toxic, comfortable bed.
I have had major numbing in both of my arms while I sleep since 11 years ago. I awaken numerous times a night and have to reposition my arms so they will wake up. My husband and I received our OSO mattress a few months ago. The first morning after sleeping on this mattress, I woke up and realized my arms were not numb. Every night since then has given me the same results. I am so happy to finally sleep and not have the numbing issues I was having. I just can’t believe how much of a difference a mattress would make. Thank you!!!
My husband and I have been sleeping on our new OSO for a couple months now. The setup was super simple. The mattress is supportive yet soft. Our favorite part is that we don't disturb the other person when moving/shifting! So glad we invested in quality sleep.
I really appreciate the option of using the soft or firm side of this mattress. I prefer the soft, and find it very comfortable to sleep on. My wife and I are able to move on our side of the bed without causing much noticeable disruption to each other. We are very impressed with our new OSO mattress, and are very glad we made the purchase..
We love our OSO Mattress. We bought it after reading a friends review and thought we would take a chance. We are so happy we purchased it. No other mattress has been this great, it offers support while still being soft and comfortable. Thanks OSO!
This is the first mattress that I've ordered that was delivered in a box and I'm never going back. It was quick, free shipping, and I was able to open it and lay it out easily. I love how soft it is and how well I sleep every night! I will never go to another mattress.
I'd forgotten the experience of a true, undisturbed 7-8 hours of sleep! But I have it most nights on our new OSO mattress. My shoulders sink right in given being a side sleeper and I'm totally acclimated to the soft side. Very happy with the experience!
We purchased this bed for our toddler daughter as her "big girl bed", and not going to lie, we are all a bit jealous of her at this point! It is so soft, but just firm enough for a toddler! It is actually also perfect for cosleeping, not to firm or too soft. We have another bed made by a similar company and this one wins by a mile. Recently my mom came over and layed in the bed saying her back hurt. After getting up she felt so much better she literally ordered the bed the next day! Big fans over here...clearly ;)
I've had probabaly 7 different mattresses in my life and this has been the greatest! I wake up feeling refreshed and not sore like I'm used to. It's quite an upgrade! Thanks Oso!
The OSO mattress is extremely comfortable - it is nice and soft yet still supportive. I like the removable/washable cover, which will make it much easier to clean when needed. I would highly recommend trying one and would not hesitate to buy another the next time I need to replace or upgrade a mattress!
This is a great mattress. This is my second foam concept mattress. I will never go back to the traditional box-spring style. It really provides support where it is needed most. I would highly recommend.
This bed is amazing. You will not find a more comfortable or versatile bed at this price!! 10/10 would recommend.
The mattress arrived ahead of schedule in a box that was smaller than I expected. The sales person I spoke to when buying the mattress told me that we should move the box into the room before opening it. We put the mattress in our frame on top of the box spring and as soon as we cut into the plastic the mattress started expanding. The vacuum seal is unreal on these things! Within two minutes we had a regular size mattress. This mattress is absolutely perfect for our guest room! When I called my mom to ask if she preferred a hard or soft mattress for her visit she was grateful to have a choice (she picked soft!). Thanks OSO!
My OSO mattress is seriously amazing! I love the option between firm and soft and honestly, they both feel great!
Whenever I have friends stay over, my favorite thing is that I can't feel them move at all! I would definitely recommend this mattress to everyone, especially to anyone sharing a bed!
Worth every penny!!
I had terrible back pain and then started taking tylenol before bed. That helped some, but I would still get up with back pain. We got this new mattress and I haven't had to take Tylenol for my back and I now wake up without pain and can finally enjoy my day!
I got my new OSO mattress two weeks ago, and have loved every night of sleeping on it. I've woken up without ANY back pain, unlike the tightness I had every morning on my old mattress.
I also love the versatility of being able to choose soft or firm! I had no idea what my preference was, and the OSO made it easy to take the leap because I wasn't forced to choose. (I've been sleeping on the soft side.) And with their return policy, I had even more peace of mind.
This bed is amazing!!! When it first arrived I unpacked it and laid down a few hours later (after passing out immediately on it) I moved it to my bedroom. I would and have highly recommend it to anyone!
My husband and I purchased our king sized OSO mattress about 2 months ago. We have been thrilled. The set up was simple and getting it into our condo (up stairs and around corners) was no big deal with the creative packaging concept. It also had no chemical odor when we unpackaged (which I was concerned/skeptical about).
We sleep on the firm side and both love it. It is as cool as it claims (no waking up with a sweaty neck and back). I also struggle with poor circulation and arthritis and used to wake up every night with limbs that had fallen asleep/very achy from the bends and pressure points of our traditional mattress.
I have had significantly less issues with the OS0 and feel comfortable highly recommending it for arthritis/back pain. When it's time to purchase again, we will stick with OSO and never go back to a traditional box spring.
We are happy to finally have a mattress that is quiet, and comfy to sleep on. For years our classic mattress would bounce and make noise with every turn.
The OSO is like lying on a soft raft, supporting the parts that need it most. We like the "firmer' end now but anticipate switching to the soft end as we want- I enjoy options.
If you buy an OSO, buy sheets with regular pockets (not deep) for a smoother, unwrinkled look.
Love the versatility of soft and firm. Moving it in was so great compared to moving out our old king (traditional mattress).
Overall we like the mattress a lot.
Ive had a Sleep Number for years me and my wife like it. But... even with 20 levels you still particular for no reason feel like you are sleeping on an air bed at your moms house lol. We got a California King OSO, to replace the Sleep Number California King. This was a great decision, my wife was so in love she sleep through her work alarms. Its a great bed, id recommend it to anyone.
I've had my OSO now for over 7 months and couldn't be happier!
At first I was a little nervous purchasing a bed online. However, the 101 Night Promise helped me make the plunge! I loved being able to try out the bed in my own home to make sure it was right for me. I currently use the soft side, but knowing I can change over to the firm side if my preference ever changes is very comforting.
In addition, as a (somewhat) recent college graduate who is prone to moving every few years, the flexibility of the foam mattress and portability (being able to fold it and transport in my compact car) is also a huge plus.
I usually wake up 1-2 times during the night. With this mattress, slept completely through the night. Materials look super high quality, love that I could fold it up to get it through doorways.
I love the Oso mattress. There are some nights when I need to lay on the soft side and other nights when I need more support. I don't have to worry about needing a new mattress for different needs. The Oso mattress has also been very kind to my back after major surgery. I love it!
I've had a king size mattress for a few weeks now and this thing is amazing. I have never owned a foam mattress before and this is a great introduction. I love that you can choose what side to sleep on depending on how your body is feeling that day. Top notch!
I’ve never really had a comfortable mattress before so this has been one of the best decisions we've ever made! I’ve struggled with back pain for a few years and my pain has significantly been improved and I feel a million and one times better during the day!
The first night we tried the mattress we slept on the firm end and had a great sleep. The next night we slept on the soft end. We slept ok but it just seemed too soft. Even sitting on the bed putting socks on, it was just too soft. We would love a mattress that was completely firm.
Very luxurious feeling mattress, yet with a sleek and modern design. I really liked the handles, made it easy to move into my apartment and it's lighter weight. I started with the firm side them switched to soft. Love my OSO mattress! Would highly recommend!
Have a cabin where the bed room temp is around 60 in the winter. The upper 3 inches of gel memory foam is really ridgid when cold. Climb into a cold bed is more like climbing onto a piece of plywood. After about 10 minutes, your body temp softens the foam and it is really comfortable... until you roll over too far onto a cold slab and you are back on the plywood.
I sure hope summer is more comfy.
This is a great mattress! My husband and I moved to our new house and bought this mattress for our room. The first bed that came did not open up all the way and was basically a taco. We called Amazon and they sent a replacement. We have been sleeping on this bed for about 3 months now and we can feel the difference from the traditional mattress we had prior. Our sleep is a lot better, we no longer feel sore, and we don't notice each other's movement during the night. Definitely get this mattress!
I weigh a lot in comparison to other people so I was initially hesitant to buy a memory foam mattress as I feared sinking to the bottom or drowning. This mattress not only held my weight stiffly but it is super comfortable and probably the best mattress I have ever used. I bought the double and it worked so well that when I bought a king bedroom set I decided to buy the bigger exact same mattress in king size. It come in a big box compressed so you will want to get it upstairs on the bedframe before you open it up and let it absorb all the air around.
I was uncertain about purchasing a mattress on-line, but the price was so much below what I found in stores that I went ahead and made the purchase. I'm glad I did. The shipping was easy, the mattress quickly expanded once in place. I did not notice any odor. I'm sleeping much better through the night and wake with less back/hip pain. This mattress is a great buy, especially for the price!
My wife and I were looking to upgrade our bed to a king during a recent move. We looked at all the big named stores for furniture / mattress and were taken back by the price of the memory foam mattress. We tried out the I-comfort mattress Raymour and Flanagan's and really liked it. After spending hours researching this mattress, I came to the conclusion that this is similar to the Serta I-comfort and about 1/4 - 1/3 of the price. This bed is exactly as advertised and feels identical the the I-comfort we tried in the store. We could not be happier and it sleeps so much better than a traditional spring mattress. I would recommend to anyone.
Remember, you also need a box spring or foundation. This will add another $200 - $400 for the total cost of the bed.
Our new mattress is comfortable beyond words and so much lighter than the Tempurapedic we had before for many years. It feels like a heavenly cloud and we have slept so well on it and could not be more pleased with our purchase. The price of it is unbelievably low, I recall we paid $2,000.00 for our old mattress over 15 years ago.
Maria & Ted Phillips
One of the best beds I have slept on. I usually sleep HOT and was leary of trying the memory foam bed, but i was amazed at how cool it sleeps. My wife has also said that I do not snore as much.
I could not give the bed a 5 for one reason. I like to sit on the edge of the bed and put on my shoes, but this bed does not have the support on the edges to do that.
I've had this mattress for 3 weeks now and I am not happy. It is very firm for a memory foam mattress (maybe it will soften up over time), so firm that my body doesn't sink far enough to fill in the lumbar space of my back. I wake up sore every morning, and it reminds me of sleeping on the ground (I camp a lot, so I know). It was shipped in a shrink wrapped container, folded in half, so there is still a noticeable ridge down the center of the bed that divides the two halves. Also, even after airing it out for a week, it does still have a noticeable plastic smell. Lastly, it does trap a heat a little bit.
Overall, I am really unsatisfied, and am contemplating returning it.
I have had this mattress for a year. The mattress is very good. I read a ton of reviews before purchasing this mattress. A lot of mixed reviews when I researched this mattress. I could not see spending 1500 to 3000 dollars for a similar mattress. I was a little skeptical because this mattress was so cheap. Amazon Prime was a factor in purchasing this mattress. The mattress is very good. No issues with smell or sagging. I am very happy
Wow, what a disappointment. Sure wish I'd listened to the reviews that said this mattress was HARD. It's not just firm, it's like sleeping on a stone slab. I can't imagine the hassle to pack it up to return it, so after a week of suffering, we bought a 4-inch memory foam topper, which has helped tremendously. However, as soon as we can afford it, we're buying a real memory foam mattress.
If I had it to do all over again I wouldn't have bought this. It needs to be listed as an Firm mattress. Since I have it, I tolerate it. I went out and bought a 1inch foam topper to put on it to reduce the firmness. What I do find is as you sleep on it and it warms up it gets softer. So I bought a heated mattress pad and put it on also. About an hour before bed time I turn it on low and it does soften the mattress somewhat. Over all I would never recommend this mattress nor would I by it if I knew what I know about it now.
We were a little worried to buy the bed online, but took the plunge. We were pleasantly surprise at how quick it was delivered. The queen size bed was heavy, but being boxed up made it easier to move. Once in the bed room, we unpacked it and let it return to its original shape. About two hours. The bed sleeps great. My wife and I both enjoy the fact that it adjust to our size. It does not wiggle when I get out of bed at night. I was expecting to sleep hot, but the cool gel works. Great purchase and great value. We priced similar beds at retail stores and they cost $1200. Very happy.
I bought this mattress almost 2 years ago and I still love it.
That being said, I must disclose that I am somewhat cold-natured, so I don't mind that it retains heat, as the new memory foam mattresses do. This is the only reason this mattress gets 4 stars instead of 5.
When I purchased this mattress, I had done quite a bit of research on prices and quality of memory foam mattresses, and found this one to be one of the most economic choices for the quality. I am happy that I chose this one.
It arrived in a big square box. WARNING: Do NOT open the box until after you drag it upstairs and into the room where you want to use it. Opening the box in another room will create a lot of unnecessary work for you.
The instructions said it would take about 24 hours to completely assume its proper shape and size. In reality, it was ready just a few hours later.
My husband complained that it was not as soft as he liked, so we bought a memory foam/gel mattress cover for it at Costco. This helped make it softer and provided some relief for my husband from the heat retention.
If I had to buy another mattress, I would buy this one again.
The full size mattress is really comfortable. Bigger then a normal full size mattress. We had to replace the old boxspring to a sleep master smart base because of the size if the new Serta. Now we have more room under the bed for storage as well.
I was already to give this a 5 star rating. We bought it in june for our summer place. We have a temperpedic and home and never sleep well with out it. We could not justify the cost to buy one for the summer place. When we found this we were excited! The negative reviews sounded like the negative reviews for temper pedic, so we were not too worried. The box made it really easy to transport ourselves to our place. It opened and inflated great! We had all the windows open and fans going, but we never really noticed an odor. We even slept on it the first night!. It was close to the temper pedic sleep wise. Not quite as cloud like, a little harder, but it worked for us!
This weekend, I took off the waterproof cover that we purchased to wash it with the sheets. I found 4 places on the mattress where the seams were split and you could see the foam inside. Very dissapointing! We expected a little more from a Serta!
Excellent mattress through and throughout..Amazon was super quick and mattress was in perfect shape..As I sleep on this mattress 2 yrs later all I can say is I sleep like a baby..It feels like you're sleeping on a cloud ..I wake up refreshed from a great night sleep day in and day out..
Researched loads of beds in my desperate attempt to get a good nights sleep and deep six the pillow top that was aggravating my already ailing lower back...........decided on the Serta icomfort since many people commented on how hot the memory foam gets.....and tried it out at my local store where they were upwards of $1600 depending on the depth. Arrived promptly, NO SMELL, easy set up and was sleeping in it that night....however my husbands initial comment before he had slept on it, was that it was like a slab of concrete.......... but once you're in it this is not the case... It is firm, yet neither too firm nor too soft and extremely comfortable altho it did take me 3-4 nights to get used to it having been sleeping on a pillow top, and I did find I had to adjust my mediflow pillow somewhat so it was flatter and lower...........the only down side I can see, is that both myself and my husband have been lingering in bed much later than normal, I used to be up at the crack of dawn since my back would be complaining and I needed to get up, but its oh so comfortable, and I'm loathe to get up when its so very snuggly and cosy....I'm sleeping much better with less tossing and turning due to pressure points.... if you're considering one, I'd say go for it, we both love it and were not dissapointed in any way!
**UPDATE** Oct. 2014 No sagging....best bed EVER!
We received this mattress packed in its box and we took it to the bed and unboxed it accordingly to the instructions. Here is a short video of the process. [...] We then waited only a few hours, made the bed, and slept that night on it. Its been great this first week! Highly recommended and I will write another review after a few more weeks along with an updated video of it. It was awesome to see it take its shape! Thanks
Bought this mattress after trying out several different foam beds at various stores. Macy's had the Serta line of beds and I liked them much more than the others that were there. So I was very pleased to find the mattress on here.
I bought the full sized bed and it came in a box that's roughly 4' by 2' by 2'. The factory folds the mattress several times and then compresses it in a plastic wrapper. I put it on my existing box spring and opened it up and left it sit for about 6 hours for it to reach its full shape.
There was a slight smell to it but nothing unpleasant and by the time I put the mattress pad and sheets on it, I was sleeping on it the first night without any issue.
If this is your first foam bed it will take a few nights to a week to fully acclimate to the difference between this and a spring based bed, so dont give up on it too quickly.
I sleep on my back and side a lot and used to have horrible shoulder and hip pain from a conventional mattress and the pressure points. I am pleased to say this is entirely gone with this mattress.
I normally like a very soft squishy mattress and when you first sit or lay on this bed (especially if it's a bit cold) it's very firm. I laid on it and thought, "this will never work". Then it begins to conform to your body and supports you so well, you'll understand why so many people are switching to this type of bed.
With any foam bed, they hold a little more heat than a normal mattress. I havent had an issue with this one other than during the colder months I had to turn my electric blanket down than where it's normally set and I am fine. I would HIGHLY recommend this bed and at this price you just cant beat it.
I have had this mattress for over 3 years now and it is just like new. Would highly recommend if you are looking for a quality memory foam mattress at a great price. I have back problems and this has been wonderful.
I was very skeptical when I ordered the product, and when the mattress was delivered in a 3 ft box and I pulled out the mattress folded over and shrink wrapped, I became even more anxious. When you first open the mattress and flatten it out, it will be hard as a rock. This is only because the gel becomes cold and needs time to reach room temperature. I let my mattress straighten out for around 5 hours, and by that time the mattress was completely flat and much softer. I wish the mattress was a little firmer, but all in all I am very happy with my purchase. The mattress is extremely comfortable and I love that the mattress retains my body heat, especially during the winter. If you're looking for a comfortable mattress at an affordable price, I highly recommend this mattress.
You have to let this bed have a break in period. It was shipped in a little box and expanded very quickly. My husband built a platform out of wood for the bed. The product only had a smell for the first night or two but nothing like some of the reviews had mentioned. Now it did have a high spot for the first two weeks but after it began to break in things got better. I waited to review this poduct because I heard that these type of beds need to be broken in before you can have a real good nights sleep. We are both sleeping better. I love it even more because my husband wakes up earlier than me and I never ever feel him moving or getting up before me. I love that part. This was a good buy. I didn't give it a five becuse I am a hard grader.
I ordered this bed in the offset chance that it would be comparable to the beds in the big chains (i.e. Macy's, Sears, Etc.). I was pleasantly surprised when it arrive on schedule and was set up and ready in minutes. There was no smell that a lot of other customers spoke of. It did have a slight crease for the first few days. However it has fallen and I assumed it was due to packing. I've only spent two nights on it as I'm not moved in yet, but it made for a comfortable sleep. Especially with my girlfriend. Having my arm under her pillow didn't come accompanied with the "dead arm" that happens on most mattresses. All in all it was a good experience and saved a new home owner a lot of money. Thanks!!
We went to a department store to try out memory foam mattresses and got sticker shoch at the prices. We came home found this Serta on Amazon we ordered it right away. When it arrived we were very surprised to find that it feels like a nuch more expensive mattress. We are very happy with purchase of this mattress. Thanks so very much.
I am in love with my new mattress. It's a whole lot firmer than my old one, but a whole lot more comfortable. I had the luxury of testing it at my parent's home first. I have already recommended it several times.
I purchased this mattress 6 months ago after trying out the Gel mattress in a local store. This mattress doesn't seem as soft as the one in the store. My wife liked it at first, but after a few weeks changed her mind. She now says it is the hardest mattress she has ever slept on, but she seems to sleep well. I have back problems, and I do think the mattress is hard but I also think it helps my back. The gel does help keep you cool, but the foam mattress does hold some heat.
Greatest mattress I've ever slept on. I am about 205 lb and it hasn't had the denting problem other foam mattress suffer from even after a year of use. The gel also helps to keep it nice and cool during the summer months.
Also, there was no noticible smell when I opened it.
I had read a lot of reviews before purchasing this mattress and I am so glad I did. It does take two people to set this mattress up, but easy to place, remove the package, and let it sit to expand. There was a slight odor of chemical, but it wasn't that bad. I opened the sliding door to let natural air in and seemed to be kind of gone by the evening. The bed was comfortable, firm, and felt very relaxed as soon as I laid in it. This was definitely a good purchase for the price!
This mattress is very comfortable - no pain from pressure points. It is quite firm but we use a fluffy mattress pad which makes it just right for us. The mattress is barely a month old but so far, we love it.
I purchased this bed and the first one came to me falling apart... The replacement one seemed to be ok... we set up the bed and it seemed to take it shape over the next 24 to 48 hours... it had a very high spot in the center on the fold that they put in it to box this item.... the high spot never went away... i spoke with a amazon rep. and the said that it should relax and lay flat... it has been almost a year am I'm still waiting for it to lay flat...i have to lay in the middle of the bed to cuddle with the wife!!! this don't make me happy... so it looks like I have to spend more money and get a new one...i just spoke with a Amazon rep. and he told me that the return window was only a few weeks from purchase... so i waited as asked and now i can't return this item...I to me seems like i was told to wait so that they didn't have to return this item!!!!! Amazon is usually good with things like this but per there request that i wait i loose out??? this just don't seem right in my eyes... i guess I'm out the 581.94 that i paid... YOU HAVE BEEN WARNED DON'T BUY!!!!!!
I bought this in hopes of finally getting good night's sleep on a comfortable mattress. That didn't/hasn't happened. Hands down the dumbest purchased I've made off Amazon ever. This thing is HORRIBLE.
*Stiff as a board.. No matter the temperature (they claim your body temperature will fix it as it heats up)
*Stinks of chemicals. Not sure what its made out of but WOW! Smells like I'm sleeping in an open can of paint.
*I weigh around 190lbs and I don't even make a dent in this thing. I don't sink in and it sure doesn't "form" around me.
Talking to a retail seller of these he told me more foam mattresses are returned than kept. The floor models are beat down versions of the real things so people can't feel the stiffness.
Gimmick product, period
This company is good but the mattress sucks. The first one we got we thought there was a defect because where we sleep there are large indentions but since they replace the mattress the same thing is happening .
If you buy this, don't plan on staying out of it for long. This mattress is so deliciously cozy that after the first night, I ordered one for my daughter as a birthday gift. No more legs cramps, neck pain from sleeping in the wrong position and the mattress doesn't heat up like the regular memory foam beds. SOOOO nice!
We purchased on 10/30/2011 and keep a protective mattress pad/cover and deep pocket fitted sheet on at all times. We paid $583 for a queen back them. We have just reported issues to Serta, who told us Sleep Innovations makes the mattress for them. Sleep Innovations are now Innocor Comfort out of New Jersey. We have to deal with them and not Serta. Wish I would of known that back then. The issues we are having is that the Gel Foam has shrunk 1.5 inches on the foot of the mattress and 1 inch on the one side, across the entire width and length of the mattress. In addition, the seams are coming apart and separating on the top of the mattress cover. Innocor emailed me a form to fill out and I have to send them a copy of the Amazon receipt and photos of the issues. We will see how the warranty comes into play and if they make good on a replacement or refund. Will keep everyone updated.
We had a spring mattress that was causing back problems, went to 100 stores and looked at the memory foam options, then decided to buy this one because it was less than half the price. The one caveat is - the mattress says it's Serta but it's not really. It's made by Sleep Innovations (who is not Serta). We talked to support about it when all the docs showed up in a Serta envelope but were labeled as Sleep Innovations and they seemed confused about it as well. Then we called Serta to ask about it and they said they sold the rights to Sleep Innovations to make the mattress and use their logo to help sell it. All very confusing and more complex than it needs to be - but at the end of the day, we like the mattress so far and it wasn't outrageously expensive. Now onto the actual mattress...
It's definitely pretty firm. I think we've had it long enough now that it's officially "broken in". We did add a topper to it to make it more comfortable. If you have a low bed platform, you'll probably want to buy a solid riser (unless you like doing an ab workout to get in an out of bed). So far, I'd say worth the money. Will come back and re-update in a few months.
I waited to write a review ... and then I forgot about it. I bought the mattress in 2012 and today in 2016 it doesn't have dips or depressions where we sleep and is wonderfully comfortable. There are two things to consider about foam mattresses and it's a little confusing. 1) FIRMNESS - This is is ability of the mattress to support you body without sagging or forming depressions. This has to do with the density of the foam. That's why some reviewers talk about how heavy this mattress is - it's because it's so firm - and that's a good thing. It's why 4 years later the foam is still in good shape. 2) SOFTNESS - This is the Pillow Effect on the top of mattress that gives you comfort. This mattress is very Firm but not Soft on top. And that makes it feel a little "rock like" to some. If you like a lightly pillowed top I HIGHLY recommend a 2.5 inch gel mattress topper. (The one Costco sells is perfect). I know it seems like the whole mattress is now more expensive but too many other less expensive mattresses sag (are not firm enough) to hold up over the years, and that's false economy. Also trying to dispose of a heavy foam mattress is not fun. My husband and I think this mattress is wonderful.
We have been sleeping on foam mattresses for a long time and will never go back to springs. This mattress in particular has excellent support characteristics but if you are looking for a "plush" feel, you will need a topper. This is a firm mattress which supports the body. It is not a mattress you sink into like a cloud. Some will equate that firmness with being an uncomfortable mattress but really it is just for people who prefer firmness to plushness. Before you buy this one online, you should go to your local mattress store and ask to try their most firm mattress. You must lay on a foam mattress for more than a few seconds to give it time to adjust to your body. If the firm feels right, this will suit your needs. If you need plushness, keep shopping.
On a side note, another advantage to a foam mattress of this thickness is that you do not need a box spring. Whatever you put this on will be fine for a bed which means you can make a pretty cool artistic platform beds, or set it on a board or cinder blocks or whatever and as long as there is a flat surface directly under the mattress, the feel will be the same as if you used expensive box springs.
This gel foam mattress was really hard for me. I was 9 months pregnant when we got this mattress and I thought it would be good because it can help me get a good nigh rest by having a good support. Nope. I was wrong. It felt like I was sleeping on the floor. Every time I move it hurts. Plus it wasn't comfortable because it was hot. Don't know why since it's suppose to have a gel foam but I guess that doesn't work for me. If you prefer plush mattresses, this is not for you.
I've purchase memory foam toppers in the past and wound up very unhappy with them. I would sink in too much and wake up throughout the night just to turn over. I've had no problems with this and now realize there is a HUGE difference between toppers and a real memory foam mattress.
First off, this thing weighs a lot, nearly 100 lbs. If you don't have a strong man to help you with this, you will have trouble. UPS had to help me in the door with it on a dolly. It arrives in a box, contorted and airtight sealed. Unpacking was a two man job and we unpacked it right on the frame.
This mattress does not sink much when you lay on it and reminds me very much of quality mattresses of years past (prior to pillowtop.) No achy back from this mattress! The hardest thing we had was finding a proper platform for it. Wound up going with the Structures by Malouf HIGHRISE Folding Metal Bed Frame 14" High Bi-Fold Platform Bed Base, KING and didn't even need plywood or anything. We put the mattress straight onto it and this was an affordable option over a platform.
I will need a new twin mattress soon and I will definitely be getting one of these mattresses for that bed.
****UPDATE: Aug 14, 2012****
I now own two of these. After having owned the first one for quite a while, I felt the need to come back and clarify something.
Foam mattresses and toppers are hot to sleep on. I thought everyone knew this, but since they don't, I needed to let them know. If you are prone to being cold, you will like this mattress. If you are prone to being hot, you will hate this mattress and definitely wake up sweating.
COULDN'T BE HAPPIER. I AM A SENIOR WITH SEVERAL ORTHOPEDIC ISSUES. BECAUSE OF PAIN IN MY HIP I WAS HAVING TO SLEEP ON THE COUCH, WHERE THE DEPRESSIONS BETWEEN SEAT CUSHIONS FIT MY CURVES. NOW I CAN SLEEP IN BED AND MY HIP DOES NOT HURT. I HAVN'T BEEN ABLE TO SAY THAT FOR 2 YEARS. SHOULDER PAIN ON THE SAME SIDE DID NOT RESPOND AS WELL BUT IT IS ALSO IMPROVED. SINCE I AM MENOPAUSAL, HEAT WAVES -NOT FLASHES- KEPT ME FROM TRYING THE ORIGINAL TEMPERPEDIC TYPE MATTRESSES, BUT THIS SERTA GEL FOAM MATTRESS DOES NOT TRAP THE HEAT, JUST LIKE THEY SAID. SINCE THERE WAS SOME DISCUSSION ABOUT SMELL, (AND A SERTA PILLOW I PURCHASED DID HAVE A STRONG ODOR FOR A FEW DAYS) I CHOSE TO OPEN THE MATTRESS IN ANOTHER ROOM. THIS WAS NOT NECESSARY, ODOR WAS VERY LOW. I HAD LAID IT ON A SHEET AND WE WERE ABLE TO MOVE IT EASILY TO THE OTHER ROOM. GREAT PRODUCT!!