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Ortho Mattress is a proud American manufacturer of mattresses based in southern California. They are also a mattress retailer that sells name brands like Serta and Tempur-Pedic alongside their own brand. With desirable price points that work for budget conscious shoppers, they offer a wide array of mattress styles, including all-foam and coil varieties. Most folks have good things to say about their Ortho mattresses.
Resort Sleep offers a mid-range/mid-price memoryfoam and gel mattress. They sell almost exclusively on Amazon and some of their reviews complain about misadvertised width and misrepresentation of where the mattress is made. Although there are plenty of good reviews, please do your homework -- there are plenty of high quality mattresses for similar prices that don't involve the same risk.
Based on our aggregated reviews and our scoring method, we recommend Ortho in this match up!
See Our Full Review of Ortho
Resort Sleep: 6.9/10
Resort Sleep: 6.8/10
Resort Sleep: 6.5/10
No Back Pain:
Resort Sleep: 6.2/10
Resort Sleep: $699-$1,199
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If you are considering purchasing, keep reading below for information on feel. Unfortunately, they get poor ratings from some customers. Some have had great things to say about how their mattresses work for them, but many others have had complaints about feel.
There are some customers that don't feel that these mattresses do well supporting them. Though some customers are pleased with these mattresses, if you are bigger than average, do some added research before buying.
For those that want quality edge support, some report that these mattresses don't have the best edge support.
Long lasting mattresses are wonderful, but not always simple to discover. These mattresses are not rated well for their longevity by reviewers. That said, some mattresses may last a significant time without problems, while other customers may have much faster discomfort. If you have a wider frame than average, make sure to do some more research because you may be at a higher risk for durability issues.
Getting a sense of how customers feel about mattresses can direct shoppers towards good options. Unfortunately, sleepers don't always feel great about these mattresses. Some feel cozy and comfortable, but others don't feel that way. If you are thinking about buying, make sure to get more details about the mattress below.
In terms of support, these mattresses have had some mixed reviews. Some folks have described them as supportive and report sleeping soundly throughout the night, but others didn't feel comfortable while they slept. If you are larger than average, you should do added research to make sure you find a match for you.
Edge support is an essential item for those that like to lay close the edge of their mattress without dipping or rolling off. Unfortunately, some may experience dipping while putting weight on the edges of these mattresses.
We all want a mattress that is going to last over a decade, and when we instead buy a mattress that causes us discomfort after only a year, we feel cheated. That said, finding a mattress that is comfortable and durable is really hard these days. With more choices for us than ever, some brands aren't always investing in quality. With these mattresses specifically, some reviewers had discomfort over a short period. Durability issues don't happen to everyone, but make sure to read more about the warranty and the return policies.
Great experience buying a mattress. Knowledgeable, helpful, and not sales-y at all. There's a huge selection, but Johnny was able to help us narrow it down quickly based on our preferences and needs. Prices are reasonable (especially when you buy when there's a deal going on). We made our purchase at the end of the day, and the mattress was delivered (free) the next day without a hitch. Highly recommend!View More Reviews
Read the returns policy very carefully. We bought a $2000 mattress here 7 months ago. We carefully selected it in the store and it was delivered the following day. The first night we slept on it the mattress felt as hard as wet sand. I rang Ortho the next day to say I hated the mattress and wanted to exchange it. They told me to check the 'Comfort Guarantee' on the invoice. The customer must sleep on the mattress for 30 nights before exchanging it and there will be an additional $100 delivery fee and a 20 % restocking fee, bringing the cost of our mattress to $2500 (now that is getting expensive). I told them I thought the mattress in the store was much softer than the mattress we were sent. They told me mattresses in the store had softened over time and so would mine. I thought why bother trying a different mattress in the store if the sample mattresses are so different to the delivered mattress? $2000 is a lot for a mattress but $2500 is seriously expensive and out of my price range. Now 7 months have passed and I still hate the mattress and it still is very hard and hurts my shoulders and neck. I wish we had bought from a store with a more generous returns policy.
I had purchased a queen size mattress from Ortho (Culver City, CA) in August of this year. For a long time (since I purchased it) I have been experiencing severe back pains when I wake up in the morning. At first I thought it was because of my pillows or because I may not be sleeping correctly, but after changing the pillows the pains till remained. I consulted a doctor and he told me that it could be because of the mattress! Now, after trying the same pillows on different mattresses and sleeping on that mattress without any pillows, or I would say all possible combinations, I think the problem is with the mattress. When I was at the store, the salesman was not at all helpful. I was there with my friends and all the time he was talking to his colleague while we had to figure out what mattress should we purchase to get maximum comfort. We had to ask for him every time we had a question. Besides, before purchasing the mattress I asked them if there were any exchange or return policies and the salesman told me that the mattress was neither exchangeable not can be returned! Which means that if the mattress doesn't suit you then there's no way you can exchange it with, probably, a better and expensive one and you are stuck!! I have spent over $400 on the mattress and now I cannot exchange or return it. I just wanted to mention that inspite of the poor customer service at the store I bought the mattress and I will say that this was THE WORST $400 I have ever spent in my life.
Went to get a new bed because it was time to move beyond the queen size mattress. I've bought two other mattresses in the past 4 years and this was the best experience by far! Dan was very knowledgeable and respectful and didn't give off that annoying mattress sales hustling vibe I have experienced at other places. We even left after choosing the mattress to just be sure by visiting other stores and that only confirmed that this ortho store was the best place to buy from. Only reason I gave 4 stars instead of 5 was for the range of selection behind their internal brand, but even that was good just not ideal.
Four years ago I replaced my very long term Ortho Cal King Extra firm. It had a 25 year warranty and I had it for about 28 years. I loved that mattress for years and years and wanted to replace it with another, only a Queen based on the space now available. I went to a store in WeHo, CA, listed as an Ortho store and bought what the representative said would be closest to what I'd had and the price would be about $1,500.00, 50% higher than the one being replaced. We’ve had a lot of inflation in the intervening years so I shrugged and said, 'Ok.' I bought it. It was nothing like the one being replaced, much too soft. After about 18 months there started the development of a depression in the part of the bed where I sleep. That depression now requires SEVEN towels to raise the hole to the point where my back is not severely distorted. This is far worse than the Kapok mattress I slept on as a child. The reason for the original Ortho was on the suggestion of the surgeon after a reconstructive back surgery. It worked and I slept wonderfully on that mattress. This new one has a 20 year warranty, full replacement up to five years. I ask you, why would I want to replace it with another expensive piece of junk. I feel very ripped off and would like to know what happened to the products Ortho used to make? In the introductory comments there is mention that Ortho basically is a budget mattress. According to the Individual styles with commentary it would appear that they do have more lower end products than I'd known, but while it might not be the highest end unit on the market, I certainly do not consider $1,500.00 in the budget range. If you are considering an Ortho mattress I would strongly urge you to spend your money on something else. Sign me, "Oh, my aching back!"
This place is a fraud..... I purchased a mattress set paid $1,500.00 for it less than 3-years ago, and the mattress is worthless! I was given a 10-year warranty, which is worthless. I called to get the mattress set replaced since it suppose to be under warranty, because the mattress is sagging, when we sleep you sink into the mattress, which causes us to have back aches and sleepless nights, plus it's difficult to get in and out of bed since you sink in. When I called they said I had to pay $60.00 to have a third party inspector come to my home and inspect the mattress, so I paid since I had no choice, it took 3-weeks to get an inspector to come to my home to inspect the mattress, they I get a letter saying my claim is denied. They do not stand by their warranty, dishonest company.
I have been shopping for a mattress and have visited several stores. Johnny here was the most knowledge and courteous salesperson I have seen in all the stores. He took the time to really understand our needs and concerns and did his best to address them. I would definitely recommend him.
Adam was fantastic he is a wonderful sales man and a great person. You should ask for him anytime you go. He bent over backwards to meet our needs.
My husband and I walked in not knowing what to expect we were greeted by Cliff he listened to our needs made several suggestions was very knowledgeable and helpful. We walked away with a great mattress and very happy with service.
Great mattresses. Great service. I can't say enough great things about ortho mattress. Its a family owned business and even though I am in the military and tend to go to the Navy Exchange I will never go there for a mattress again. Pricewise the better deals and better mattresses are here. Navy Exchange had unknowledgable sales people. The location and delivery is convenient and quick
Just bought a mattress with Bernard at the mission valley location. I was shopping around all day at various places, Jerome's, Macy's, etc but found the best deal here. Not only did Bernard spend time going over the various types of mattresses but he also asked questions to ensure it was the right mattress for me. It was a very comfortable and non sales approach. I recommend you stop by and ask for Bernard if you're shopping around, give them a shot!
The salesman was awkward, condescending, and eventually insulting. He spoke to us like children... He would have never treated us like that had my husband been there. Most uncomfortable sales experience in which I have ever been involved.
Adam was vary helpfull. He got us set up with the best matrices I have ever been on. Got us set up with delivery and protection. This was the best experience of purchasing a mattress or any other furniture in my life time. This man was so friendly and nice, he realy helped us out on getting everything we needed.
I was very happy with their salesman Adam. He is both knowledgable about mattresses and a very likable guy. I felt at ease making my selection and not needing to go to other stores to shop further. There was never any pressure and he worked with me on the price. The delivery was on time as promised. I recommend Ortho and cheers to Adam! ... thank you.
Great customer service. Manager Michael goes out of his way to help and is very knowledgeable on different options. Shop when holiday sales are happening for the best deals.
Great costumer service and great variety of quality products. Michael was very helpful and friendly.
Purchased a mattress and 2 pillows. Do not purchase pillows here! The pillows are the worst. Felt like we were sleeping on rubber tires. They are unusable. I talked to the corporate office and they said I could pay to ship the pillows to corporate office and if there is a defect they would send replacement pillows. I already payed $200 for the pillows and refuse to pay for shipping to their corporate office. They would not honor paying for the UPS shipment. Hope no one else buys pillows from Ortho Mattress. Go to Sleep Train!
As soon as my husband and I walked through the front doors we knew this was going to be the right place for us to get our mattress. there was a very welcoming atmosphere and Scotty was one of the nicest guys ever! ! He really knew everything about mattresses! ! He gave us an incredible deal as we are newlyweds and we will definitely be coming back and referring family and friends. great place great customer service TAYLOR & GEOFF
If you're looking for a great mattress with phenomenal customer service, look no further! This place is the absolute Best! Michael and Joshua are knowledgable, genuine, and patient. They truly have your best interest at heart. Best mattress buying experience .
Ok, here's what's gonna happen. After endless nights, weeks, months, even years of sleeping on a sub-par mattress you're gonna take the leap to get a new bed. You're going to go to Ortho Mattress. You're going to ask for Karl. He's going to be incredibly knowledgable on all the different types of mattresses and beds out there. You're going to try different beds in the store, possibly to humor yourself with due diligence. But really none of that is going to matter because the mattress that you want is the Stearns & Foster Villa Julietta. You're going to melt into this mattress. It's like nothing you've ever experienced before. You're going to look at the price and think, "I can't afford this." Then you're going to mention this review and ask for the "special Karl price". He's gonna take care of you. Within days your new mattress will be delivered and you will live happily ever after. The End.
Good store, very knowledgable staff. Mary was so insightful and caring. My latex mattress is the best and I have her to thank. She was very patient with me. Choosing a mattress can be difficult when you don't know anything about them! These guys know the biz well. Very impressed. I'm extremely happy and I sleep awesome now :) I may go back for the adjustable addition one day.
Came in to browse mattresses as mine was totally ancient and needed to be replaced. All the employees were very helpful here, but adam ended up giving us a great deal that we couldn't refuse, so we ended up getting a mattress that day and didn't need to shop anywhere else! Thanks Adam!
Excellent service from Michael! He walked me through a selection of mattresses for our guest room and I found the perfect one in less than 10 mins! Highly recommend!
Great selection of mattresses and knowledgeable, friendly staff. I highly recommend working with Danny who helped me choose the perfect bed. He listened to what I was looking for and matched the perfect mattress accordingly. He did not up-sell me on an expensive mattress, in fact, he recommended I buy the mattress Ortho manufactures- which I did. They have great prices! He was honest and weighed the pros & cons of the various mattresses. They offer free delivery and free hauling of my old mattress. My sister had previously bought her mattress at this exact Ortho and had a great experience. I will gladly recommend this Ortho location to friends & family.
I've bought several beds from this location. I wouldn't go anywhere else for my mattress needs! PROs: Just bought my second iQ mattress from this store. By far best customer service that you could ever expect! The salesman "Scotty" was extremely knowledgable on all items in the store. We discussed exactly what we were looking for and he knew the perfect mattress for my wife and I. We bought one mattress set 2 months ago and loved it so much that were buying another set for our mom for Christmas. If you need a new mattress, pillows, or bed frames this is the BEST PLACE TO GO IN SAN DIEGO! CONs: Zero!
This place is great. Had the best customer service from Michael. Highly recommend this spot for a mattress
Excellent service here so happy with our purchase! Adam Pennington helped us out and he answered to our 100 questions, let us lay on every mattress and ultimately his initial suggestions were the best fit for us! Super fast service, worked with out budget and stayed at closing to finish up with us. Highly recommend!
Never thought I would rate and write a note about a mattress purchase, however, we received exceptional service and it is worth it to let others know of a great experience. Mike, the manager of this mattress store helped me months ago and explained in detail the features of the final three I was considering. He explained the pros and cons of each and I went with one that just felt better in the store. He said the only advantage of the one I didn't go with was that it stayed cooler at night and with the "good night sleep guarantee" I could exchange of not completely satisfied. I always wonders how genuine that promise was and sure Enough I ended up feeling warm at night and put the guarantee to the test. When I went back, Mike was there and was very receptive to my request to exchange and even had me try the one I wanted again to see if I still liked it. He said no problem Abd in fact that it was great sleep that he wanted for customers and that it was not inconvenient at all and that he was happy to exchange at the very small stated fee I. The guarantee. Kudos to ortho mattress for that policy and for Mike and his store for making it a pleasure to do business. Will shop there again next time needing a new mattress.
We seriously needed a new bed! We wanted a cool, fairly firm bed at a reasonable price. My husband is a back and side sleeper. I am a stomach and side sleeper. We had our work cut out for us... We went to the store on Camino de la Reina to check things out. That is when we met Scottie Beason! He is extremely knowledgeable, asks a lot of questions regarding sleep position and pointed us in the right direction. We are thrilled with our pick and are sleeping so much more comfortably! Lastly, I want to mention the two delivery men (Rolando and Brian) who went out of their way to set up the bed and remove our old bed. They were neat and thorough and very friendly.
I really enjoyed picking up a mattress here. They were quick and efficient with all of the choices. I needed a mattress immediately and didn't have a long time to spend in the store. I was in and out in less than an hour and I have an amazing mattress. I am so satisfied. Michael is a great person to talk to if you come into the store!
This is my second Ortho mattress, and the deal this time was just as great as last time! Adam worked with us for an hour to help us pick out the proper softness. Such a good experience I've even considered getting mattresses shipped from here to my family up north for my sister/her husband and my mom.
A lot more variety than other stores. Easy, a little more than we expected to spend but they helped us out a lot.
I went to this store because of their Sales tax promotion and the need for a more supportive mattress. Scottie was super helpful and answered all my questions to my satisfaction. So I sent my girlfriend over since her opinion really mattered the most. She met with Karl and found the right fit. I went back a week later and made the purchase that afternoon and it was delivered that evening. Now that is service! Highly recommend this shop. The delivery crew was super nice and cooperative. They even covered our old mattress in plastic in our garage, since we were donating it that weekend. Took about 40 minutes from beginning to end. My only complaint is there is a larger space between the head of the mattress and the headboard, so our pillow tends to fall into the gap after returning it from incline to flat. But that is minor at best.
A pretty big showroom with a wide selection of mattresses and very helpful salespeople. There is a parking lot located on the side of the store so no need to drive around looking for parking. You should be able to find a mattress that suits you. As we walked in, we were overwhelmed with the variety of mattresses and what the differences were. Mary helped us decipher what kind of mattress was best for us. She was knowledgeable, friendly, and very easy to talk to. She knew everything about the different mattresses and what kind of mattress fit our needs (taking into account back problems, etc.). She was comfortable and not pushy at all. We were able to get a very good deal on a mattress and felt comfortable with our purchase. They have a generous return policy and warranty. Delivery was free and the entire purchase was just very comfortable and easy. We will be returning for our next mattress purchase.
This was my first mattress buying experience and I'm very satisfied with my visit. Adam is very knowledgeable, non pressuring, and really helps you pick the right mattress for all of your comfort and financial needs! Thank you!!
They delivered the mattress and set it up. I told them it was set too high off the floor. They told me to try it and they would return and adjust it if I still felt it was too high. Well it remained too high. When I called the store they said it would cost me $120 to have them return and adjust it. I complained and they agreed to charge $65. The bed was over $ 4,200. They were in a hurry to get back home and did NOT TELL ME IT would cost me over $120 to have them return. Otherwise I would have insisted they set it up correctly in the first place. The manager acted like it was a big favor to charge me half to return. They also told me I should go buy special adhesive to attach the headboard as they didn't believe the included hardware would work. The customer service at this store sucks. Once they have your money it's very difficult to cancel. Go to any mattress store except this one.
I been shopping for a mattress for a couple of weeks now. Stopped by at Jeromes where I had an amazing sales guy spend over an hour educating me on mattresses, then went to mattress firm and thirdly went to ortho mattress with a guy named Alex. The guy didn't spend 5 minutes with me explaining nothing but rather half ass answering questions and after those 5 minutes he starts pressuring me like crazy that I needed to walk out with a mattress sold by him before I left. This guy has shit for brains! I won't even go back to Ortho mattress or consider them for anything. If they have a sales guy that is so crude and clueless and wants to force a sale when he hasn't spend any time educating me, the only thing he did is shit talk Jeromes and Mattress firm but gave zero technical data about why I should buy from them other than I've shopped enough and should buy their mattresses now. What a crude ignorant buffoon! then when I told him to give me his business card he got all upset and said don't bother ... what a jack ass! ... its hard to pick a mattress by lying on one for a minute but at least the Jerome's guy was a perfect gentleman and educated me rather than pressure me after 5 minutes in the store! ... this guy Alex reminds me of those meat heads that buy a girl a drink in the bar and think they are going to get laid after a 5 minute conversation! lame lame lame!
Loved our experience at Orho mattress today. Scott was super helpful, gave us a great deal, and provided great customer service. This was our second purchase at this Ortho location and my wife and I couldn't be happier with the experience. Can't wait for our mattress to get delivered on Monday. Highly recommend Ortho mattress and especially this location.
The salesman here was terrible. A thicker, bald guy, he was heavily pushing the temperpedic mattresses so much so that he wouldn't even answer questions about the other types without steering the conversation back to temperpedic. He would give no info (which were soft, firm, number of springs whatever), The only things he had to say about other models were reasons why they were a bad idea. Finally it started to feel like a waste of all of our time so I directly said 'We don't want a memory foam mattress.' He then immediately stopped speaking or making eye contact with me and spoke only to my husband, going so far as introducing himself and shaking my husband's hand while making no effort to shake mine! He asked my husband about our budget and when my husband gave him a number (less than a temperpedic) he began pushing the store brand memory foam mattress. When my husband didn't appear to be interested the salesman then stated that if it was a price issue we really did not need a king size and that a queen size temperpedic would be all we needed because we would be moving less because of how restful they are. Seriously?! As someone who has sales experience I understand that there were two things he was probably going for- the fat commission from a temperpedic and the points he received from his store for selling their brand. As a salesperson I can also tell you that when someone isn't interested in what you wish they would buy you suck it up, move forward, and show them something they could be interested in. This guy didn't even pretend to care about what we were interested in. And honestly I'm not sure there was anything I could've been interested in buying because the he was such a turn off I got out of there as soon as possible. I strongly suggest the sleep train right across the street for more options and better service.
We had a great experience at Ortho onWashington Blvd in Culver City. Our salesperson was so knowledgeable and friendly. He was so helpful and answered all of our questions. We didn't realize the multitude of options when it comes to buying a mattress! We found a great mattress thanks to Johnny Sawyer (I think that was his name). Never met a better salesperson! Very nice and genuine. Would highly recommend !
Ok, I know that was a lame headline but this mattress is a dream. Here is how it went down. The delivery was 2 days early (free shipping 3 days). It arrived wrapped in plastic rolled like a tightly rolled sleeping bag. This concerned me at first as I thought it it was much thinner than expected. However upset n opening it expanded to the promised thickness (this is my first memory foam mattress, so that may be a duh statement if you have ordered one before). It isn't too heavy for an average strength person, but I would recommend two people maneuver it on've open. It feels like a cloud and i just love it. It comes with a memory foam pillow (it was a nice surprise, but a detailed l may have missed in the discrption. I think you will love it.View More Reviews
So we got our queen size mattress in 3 days (In Hawaii). The box was the length of a queen bed, but it was rolled up like a log. It unrolled and expanded. The free pillow is great. I want to get another one. It's not too big like my other pillow that keeps my head tilted forward when I sleep. My old mattress was sagging in the middle so both my wife and I would get a sore back after sleeping on the bed. This mattress had great support and is rather firm. Part of that may be due to the mattress cover (since our little ones sometimes climb into bed with us). We ended up getting a 3" mattress topper and it was perfect. I think that's the route to go. Not much you can do if it feels too soft. It's not hot to sleep on either. Very happy with the purchase.
HERE'S THE THING ABOUT MEMORY FOAM MATTRESSES: The heaviest part of your body is from your shoulders to your pelvic region. That part of your body sinks in more than the rest of your body. So, your head and your legs will be higher once you settle in a memory foam mattress. Whether it be on your side, on your back, or on your stomach. Your body is going to make a C shape whichever way you sleep. If you sleep side by side with someone, this effect only becomes worse as more weight is added to the middle of the bed. I'm 6'2" 210lbs, my gf is 5'4," maybe 130lbs. We create a big valley in the center of a memory foam bed that is very uncomfortable to sleep in. This would be an ok bed if you were sleeping alone possibly, and I only say possibly. We are going back to a nice pillow top. Nothing against this particular bed, because it is a decent bed for the price, I just don't think memory foam is the way to go simply because of the "C" effect that it causes. However, the memory foam pillow that came with it was absolutely fantastic. I just don't think the success memory foam has in pillows translates to beds. I hope this helps.
I was a little apprehensive about ordering this item but I read so many good reviews, I figured why not? The mattress was delivered on time and not damaged by fed ex. That's a plus. Unboxing the unit was easy. Be careful when cutting open the plastic mattress cover. Lay unit on your box spring before cutting as once it starts to rise and fill itself in, the mattress becomes hard to handle.
I found the mattress very comfy and surprisingly I slept very well the first night. The foam pillow was a plus. I read negative reviews regarding this foam pillow but I have no complaint. The pillow I currently have is so soft that my head sinks so far in that I have to fold the pillow in half there for sleeping with my head tilted all night , almost always waking up with neck pain. I woke up the first morning feeling super. No neck pain. No sleepless night as always. My husband however said he sank and felt as if he was touching the box spring itself. I am 5'3" and weight 150. He is 5'7" and weighs 250. I am hoping the mattress had time to expand itself while we were at work. I'll see how it goes for him tonight.
The only thing I found weird about this mattress is that the length of the foam mattress I'd about 2" longer then my queen box spring. And about an 1" wider. Must be defect or the company that made this mattress has different queen sizes they abide by. Not sure. No worries though. I'm not bothered by it. Beside the extra length, there is no complaint on my end. I would recommend.
Two twins ( for a King) easier to change sheets, lighter, arrived together. Opened, laid them out in spare bedroom to " air out and to regain its form". Comfy nights sleep that night and has been since. Been about 3 weeks, great results. Extra foam pillows were a huge plus. Thought I'd miss my plush pillow top. Nope. Paid big money, lasted about 4 years before side broke down, had no support. ( not very big people). Will never use pillow top or big name brand again. They don't " make them like they used to"!
Husband is severely arthritic. Never sleeps thru the night. Oh my, how life has changed for both of us. Full nights sleep and restful at that.
Would highly recommend anyone try these products. Had questions, promptly answered, by Dan. Very impressed. Thanks, guys.
This is the best mattress I have ever owned. I know people who spent a lot of money on memory foam mattresses and said that mine feels the same. It is very firm. I was not sure if I was going to like that the first night. But I woke up the next day feeling like I slept like a rock. I have been getting some of the best sleep ever and haven't been waking up in pain. It took some getting used to but now I can't imagine sleeping on anything else. The price and quality of this mattress cannot really be beat!!!! Also, I am using this with the sleep master platform bed frame and mattress foundation. One of the ones you do not need a box-spring for. It works great and was so inexpensive to piece this together.
Recommended for the quality at the affordable price. I found out about this mattress from an article on scoliosis. I was worry it will still be too soft for me but it actually has good support and was comfortable to sleep on.
Areas to improve:
Wish it has handles on the side. It is big, thick and heavy, was not easy to grab and adjust it after unpacking. It expands almost instantly.
The Queen size I got didn't quite fit my queen bed I got from ikea. It's a bit too long, didn't tuck in the frame...no big deal, just wondered why.
I would have given it a 5 but the box was in pretty bad shape by the time it got to me. It did get to me in 2 days it was light weight easy to get up to my room. I didn't smell anything weird when I cut the plastic off and it filled out pretty quickly. I was expecting a firmer support, but it's still extremely comfortable since day one my sleep has been better and my back is not as tense from before I don't toss and turn anymore the pillows are a nice bonus super comfortable I definitely recommend this product
I have to say my son was having back pain for a long time. His old mattress was only 3 years old. It was also expensive. One of the reason I didn't want to get him another mattress. He kept on with back pain, so I went online and research on mattresses. I came across RESORT SLEEP COOL MEMORY FOAM. I read all the reviews and I said " ok..let's give it a try. My son is so "HAPPY" I ordered the Resort Memory Foam. He's been sleeping very well on it. One of the things I noticed also, no ODOR!!! I am telling you I had memory foam mattress before and it smelled bad. This product had no strong ODOR or SMELL. Also the mattress goes on well on the bed. (platform). We are satisfied with RESORT SLEEP 10 inch Cool Memory Foam. One more thing, the mattress stay cool. I have good sheets on them, ...my son loves his bed!!
Mattress was folded in half then rolled and wrapped up tightly in an even a smaller box than my twin mattress bought separately from a different brand. Upon letting it aired and plumbed as instructed, disappointment hit! The mattress is extremely plush and NOTHING as described. I weight 105lbs. and I am sunk in about 1/2 way down on the mattress. I tried to turn to my side and my arm goes numb after less than 4 minutes. I am sunk badly into the mattress no matter the position - my back or side. Quite surprised to see this mattress gotten awesome reviews! Is this a case of defective product? I can't chance it and just return it. Can't risk a bad night sleep and frequent visit to the chiropractor.
I purchased this mattress based on the overwhelmingly positive reviews and because of its affordability. The mattress is firm yet comfortable. I had bought a foam topper in anticipating I would want a little more softness and have since discovered I don't need it it at all. Even the pillow is nice. I am very pleased. I would make this purchase again.
What a great mattress, and at a fraction of the price of name brands. A bit firm, but that's comfortable to me.
Came compressed in a plastic wrap, once the wrap is removed it expands to full size in no time.
Also, there is no nasty rubber smell like other memory foam mattresses I've had.
Works great with my adjustable bed base.
The free pillow is very nice too.
Just got this delivered yesterday and I am letting it fill to its correct size as I write this so I haven't slept on it yet. I have added a photo of what it looked like when it was delivered yesterday. Also the smell that people are talking about when you unpack it is there but it isn't very strong at all. The free pillows are a complete joke they feel as though the are filled with popcorn..not even suitable as a dog pillow. Very fast delivery.
I have 3 nights of sleep on it, wake up virtually pain free less and less every day, I was having to take a sleeping medication but since this mattress I will wean myself off of them..... crazy I know .... but close to being magic..... my wife suffers from RA and other medical conditions she too has had a wonderful sleep experience
Literally, the best sleep I've had since a back surgery in 08!!! I'm usually up and hurting at around 3am, I've been sleeping until 7 since this mattress was delivered!!!! WOW, IM INCREDIBLY HAPPY WITH THIS PURCHASE!!!!! Ultra fast delivery and awesome price. I can't ask for anything more!!!!
This Mattress is the best choice, replacing a sleep by number that is over 20 yrs old. I wish I would've bought a long time ago. The price is definatly right.
I'm sleeping better now. The mattress seemed a bit firm at first, but conformed to our bodys shortly. No pressure points at all.
We have been using this for about a week now, and would recomend to anyone interested in a good nites sleep.
I live with chronic illness and the pressure points in a regular mattress cause me pain. I could immediately tell the difference on the first night. Well worth the price and i wish i had thought of it sooner. More than pleased with this product.
This mattress is nice, came in a box had a little damage to the box but the mattress was just fine, everything matteress an pillow ultra comfortable really nice! Expanded to the right size an all. First night was great slept really well and I think its all gonna get better and better! Happy with quality an all around look feel comfort of the mattress.
This arrived yesterday, and I can't be more pleased with the quality and comfort. It took shorter than expected to expand (I received it in the afternoon and slept on it that night). There was absolutely NO odor at all from the mattress. The only a article with a slight odor is the bonus pillow that came with it (seriously - it does expand - not as fast as the mattress - give the pillow time). I purchase the Amazon basics sheets with this an seriously had the best sleep in a long time. It's not soft, but it's not firm. I consider it in the middle, which is what I was looking for. This has a quality of mattresses four times the price (I've been shopping for a while). The cover (comes on it, will zip off) is really convenient for washing. Go for it!
My old pillow-top mattress was nearly 13 years old and it was time for a change. I had friends who'd bought foam mattresses and one who had bought one of these and recommended it to me. Don't let the price fool you, this is an incredible buy! They sell these on their own site for much more but here, at this price, you don't get the 100 Night Trial.
Everything was as the seller described. It arrived in its (relatively) small box. I removed it, put it on the box spring and slept on it that night. It has taken a little getting used to because it's not "springy" like the old, traditional mattress was. It's also a little firmer than some of the reviews give it credit for but that was a good thing for me. On a firmness scale of 1 - 10, I'd give it a 7-8 but it's not "hard" at all. The foam really does give nicely for hips and elbows and whatnot. It also sleeps cool, a must for me. I would recommend this highly!
For the money, it is an amazing bed. They shipped Prime to Hawaii.Which was rare for queen beds on Amazon. I paid over 2k once for a bed from those high end stores. This one is better. Went to bed with back pain last night. Woke up with none. My opinion is that this is a medium softwise. Love it so far. Photo is before deployment. Buy this bed.
The mattress is very comfortable and conforms to your body as you sleep, which really helps reduce the pain and discomfort in my pressure points. I've tried other memory foam mattresses in the past, but they do not do a very good job of supporting me and eventually, I just ended up returning them. This mattress is definitely a keeper.
The Resort Sleep Mattress is doing a great job with both support and comfort, and it doesn't make me feel stifled during warm weather. And as a double bonus, this mattress costs a fraction of what I paid for my other memory foam mattresses and traditional mattresses as well...this was shocking, but certainly a welcomed surprise. And I love the pillow too, very nice. I highly recommend this mattress for those who value a pain-free, blissful night's sleep.
We've had a Sleep Number bed for many years and it's been a great mattress. I had to add a topper because I have Fibromyalgia, then recently my husband has had major problems with a bulging disc and the SN bed didn't help his back at all. He couldn't get it blown up to be firm enough for his back, and often woke up in the mornings unable to walk. We started looking into getting a different mattress, and I've been reading reviews on every different kind. I just couldn't bring myself to spend thousands of dollars on a mattress that may not work. I decided to give the Resort a try after reading all the reviews, especially ones about people with back problems and who talked about the fact they didn't feel excessive heat as my husband tends to give off lots of heat and we live in the South. So far he loves the mattress. His back has been great, he's slept really well, doesn't feel hot and sweaty, and he's thrilled with the way the mattress sleeps. I've felt comfortable, so we're pleased. I'll be back in six months or so to give you an update as we've only had the mattress a few days.
This mattress is so awesome! We have been using memory foam since I met my husband almost 10 yrs ago and discovered the mattress in his truck was a cheap spring mattress. He had no idea he had other choices. At the time, I was merely looking to change it to a foam mattress but then discovered memory foam toppers. He could not believe the difference! Since then the industry has upgraded to integrated memory foam in with dense foam such as this one. This 10" is 2" deeper than our last one and yes, it is that much better. Highly recommend.
Coming from a guy with Rheumatoid Arthritis, this bed is the greatest thing ever. Not the greatest bed ever, but the greatest thing ever. I sleep like a baby and wake up without joint pain. It's extremely comfortable, regulates my temperature nicely, and provides firm support that holds you in comfortable positions throughout the night. The bed expanded in about 12 hours, and has not sunken in at all over the last few weeks of use. Assuming this holds up, I may be ordering another bed for my college room as well.
This review is being written after less than a week so durability is one aspect that I cannot comment on. That being said, the mattress has exceeded my expectations. It is medium to firm and conforms to your body giving excellent support to all parts yet you have the comfortable feel that you are on a flat surface.
My wife and I slept well on it and this might be one of the most comfortable mattress we have been on.
Set up was easy but a clear label indicating which side of the mattress should be up would have been helpful especially with the king size. Although the mattress appears to inflate in one hour or less, we allowed it more than 24 hours to insure that it was as close to 100% expanded as possible.
The mattress is priced very reasonably and the added pillow was a nice bonus but one pillow for a king sized mattress is not enough for two. ( Suggestion to Resort Sleep include 2 and adjust the price or place a coupon in the box so customers can order another one if they like.)
Over all I would rate this amazing mattress 5 stars and would recommend it to anyone seeking a new mattress to improve their sleep.
I have scoliosis and googled a bed that would be good for my spine. This bed popped up on my searches, so with the price, I decided to give it a try. I have been sleeping on a pillow top mattress for years, knowing that a soft bed is not good for my back. I received this in the mail FAST and got a little nervous when taking it out of the vacuum sealed package. As it opened, I almost started thinking this was another thing I wasted my money on....but I had to give it a shot since I was already in too deep. It came with a pillow that some have reviewed as flimsy and no good, but I slept on it anyway. I woke up renewed. My neck wasn't in pain. I rolled right out of bed, after being sick for a week, and I finally had some energy. I was the most rockin nurse at work that day, others even made comments about how quick I was moving! This old lady (early 40's) just needed a new bed! I love it and will be getting my kid one very soon. Also, I usually wake up a little sweaty with that old bed, but not this one. Love it! Now I just need to get a platform for it, since right now it is sitting on top of my old box spring.
UPDATE 12/18/2015 - The only reason I did not give this mattress a one-star rating is that it seems to be well made and the description did state it is a 7 to 8 on a 10-point scale (1 being the softest and 10 being the hardest). But in my opinion, it is more like a 9.5!
I really tried to like this mattress and I gave it a couple weeks before I left my initial review (which was a more positive one at the time). I thought maybe I just needed some more time to get used to the firmness of the bed, as it is firmer than anything I have slept on before (including my last memory foam mattress that I used for several years, which was soft and supportive) But then a few days later my troubles really began. I started waking up in the mornings with horrible lower back pain. The pain would subside later in the day, only to return once I slept on this mattress again. I tried a topper on it and thought that would take care of the problem, but then I started getting aches and pains in other areas of my body. I decided to remove the topper and try sleeping again just on the mattress. I could not get comfortable no matter what position I was in. I got on my side, with a pillow between my legs, and dozed off. I woke up a short time later with an aching shoulder, hip, and leg on the side I was lying on.
Today, I went to a store and purchased a new mattress because I just could not stand to sleep on this one any longer. It was hurting me badly!
There are a lot of positive reviews on this mattress, which is what helped me make the decision to purchase it. I don't understand how it can have such positive feedback, because it is the worst mattress I have ever slept on. And I like a firm mattress! But I don't want to sleep on something that is like sleeping on a slab of concrete. Memory foam is supposed to relieve pressure points. But this mattress seems to push back against you with all its might!
This mattress has broke me from ever again wanting to purchase another bed online. From now on, I want to try it before I buy it. Now I am stuck trying to get rid of this thing. There is no way I can roll it back up and ship it back for a refund. The seller did offer a full refund when I messaged about my experience with the bed. But again, I cannot deal with the hassle and expense of shipping it back. I will have to try and sell it locally.
This is our second purchase of this mattress. First was a guest for our spare bedroom and now a king for the master at our vacation hone. I expect to purchase a third for our home in Indianapolis soon. Very pleased as you could guess. Glad I did not waste my money purchasing a more expensive brand.
As a followup..We did purchase a third Resort sleep 10 inch memory foam mattress for a home in Indianapolis I have to say just like the first two I now turn I think only because of habit, not because I am sore. We have two more bedrooms and I expect my total purchase will probably be a total of five mattresses! Great product great service fast delivery couldn't expect anything better.
Bought this matress a month ago...at 1st it was really hard to get used to...our old matress was a pillow top and I loved it but it was starting to sink in the middle and make horrible noises getting in and out of bed...with my new matress no noise..no sinking..and I don't get up hurting in the morning...it is a very very very firm matress...so far so good...not getting 5 stars because it is a little too firm but for the price you can't beat it
I bought this queen mattress and the 14" Zinus bed frame for our son's college apartment. He has a bad back due to a car accident, sports injuries, stress and may have some arthritis. He had a horrible time sleeping on the mattress in his previous furnished apartment.
He is a big guy, 6', 200 lbs and his body temp runs high. He says it is the most comfortable bed he has slept on and it does NOT sleep hot (can be an issue with some latex mattresses). He loves it. His roommate also needed a mattress, tried it and ordered one for himself as well.
By not needing a box spring, it is one less thing to buy and gives you valuable storage space beneath, which is so needed in a college apartment. We did order an anti-slip rug pad (to go under the mattress and on top of the frame) to help the mattress not shift on the bed frame, as the frame does not have any side rails to keep the mattress in place.
This was purchased as a gift for my daughter. She handled bringing the mattress and setting it up on a bed frame by herself. This is no small achievement when you're five ft two. She earned that superb first nights sleep! She reports that it is very comfortable. I will definitely be purchasing a second one soon.
There was a very slight chemical smell on set up but it faded quickly.
It's pretty neat to order a bed online and have it shipped directly to your front door. It's crazy how they can compress such a large bed to such a small size. It rolled out fine and popped up to size. When I first laid on it I was worried because it was as hard as a rock. You do sink in and I don't have any complaints. I have been sleeping on the bed fora couple of weeks now. I'm a side sleeper and have sciatica pain so I'm really sensitive to pressure zones. I haven't had any issues with pain or discomfort.
This mattress is very comfortable. I have been sleeping on spring mattresses for 60 years and I was hesitant to buy a mattress online and a foam mattress. So glad I finally made the decision to purchase because I love this mattress and it the price made it a great deal!! Soft yet firm enough to make for a very comfortable sleep.You won't regret making this purchase!!
This arrived very fast and once I took it out of the box, it didn't take more than an hour or two to take full form. It is a bit firm, so if that's what you're looking for, this is your bed. It also came with a bonus memory foam pillow, which I wasn't expecting so maybe I missed that somewhere, but I love that too. Also pretty firm. There was no smell upon opening the box which I believe I read in some reviews that they smelled something but the odor went away after a day or two. I did not experience any of that. I slept on the bed a few hours after opening. It's very good quality and I would recommend it.
Love this bed. It has the right combination of comfort. I prefer a firm mattress, and this meets that expectation. My daughter (no back issues yet!) prefers a softer mattress, and she too thinks it is perfect. Can't explain that, but that's the truth. I bought the mattress for a guest room but we each took a night to try it out, so I fully expect it to be perfect for any guest. Also, there is no smell whatsoever upon opening. I had lots of questions, and the customer service was impeccable. I received responses almost immediately whether I sent my email at 10:00 a.m. or 10:00 p.m. And the price can't be beat! I tried one mattress that was twice the price and not nearly as comfortable. And the price gets even better when you factor in the bonus memory foam pillow. I recommend this mattress and this company enthusiastically!
I am a two time buyer of the Resort Sleep Queen Memory Foam mattress and highly recommend it! I bought my first memory foam mattress for my home. I had been experiencing hip pain from my old mattress and after sleeping on the Resort Sleep mattress my pain went away. The price is great for what you get. I had looked at more expensive Tempurpedic ones, but could not bear the high cost and the uncertainty if I would like a memory foam mattress or not. Based on the reviews and price of the Resort Sleep mattress I decided to give it a try and am so glad I did. I will never go back to sleeping on a pillow top/coil spring mattress again. I was so pleased with the mattress that I bought another one for my parents guest room. At home my mattress is set up on plywood and at my parents it is on an old box spring and must admit that I prefer the plywood setup.
I needed to get a foam mattress for a small city apartment with a narrow spiral staircase. I ended up getting this Resort Sleep mattress in a pinch because the foam mattress I had ordered from another company didn't get the delivery day right. Essentially, I needed a foam mattress delivered in under 24 hours and Resort Sleep was able to make this happen. It was inexpensive so I figured if it were bad, I'd just get another mattress later. Well, it is probably one of the most comfortable mattresses I've ever slept on! I have 2 high-end mattresses in my home that cost over $1500 each and this Resort Sleep mattress is WAY more comfortable than either of them! Amazingly, it's not even on a box spring! (Just on some bunky boards.) I am middle-aged woman with a wonky back so I'm not one of those people who can sleep on anything, either. I am actually going to give away one of my fancy mattresses at home and replace it with a Resort Sleep mattress.
I can't say enough good things about this mattress! The packaging was perfect and manageable, even for someone with a smaller frame and some neck problems. I'm a stomach and side sleeper, and for the first time in my life, I do not find myself tossing and turning to relieve pressure on the usual areas, such as ankles, hips, and shoulders. My neck feels better than it has in years. I tend to sleep very warm, and this mattress seems to alleviate that. It inflated beautifully within the first 24 hours, and there was no disagreeable smell. I love this mattress so much, that I have recommended it to quite a few people that I know are shopping around.
Firm and slightly conforms to your body. The paper that came with the mattress said to give it 24 hours to puff up and take shape. I let it sit on the floor for two days as it didnt look like it was fully formed in the 24 hours. There is a slight odor that has gone away after a few days. Im told this is typical of these types of mattresses. . Wasnt expecting this kind of quality for the price. Pleasant surprise.
It came with a free pillow which my cat took over while it was puffing up. Since I didnt plan on using it anyway, he now has a comfy place to sleep too.