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It just may be time to try something new! Novosbed has been around for a while making memory foam mattresses comparable to some of the most popular out there. They make one mattress with soft and firm varieties and are still a bit of a secret outside the mattress industry. That said, they put out a great mid-line price with quality materials and plenty of price value that may just be what you need.
Urban Mattress is both a retailer and a brand of mattress. They were founded in Boulder, CO in 2008 with only one store and have grown to 14 stores in over 12 cities across the US. Their retail operation carries other mattress brands such as Vispring (the luxury British bedding brand) and Tempur-pedic, along with their own brand Urban Mattress and Urban Naturals. They are also active in social responsibility, donating to local charities in each of their locations. They have a budget line of Urban Mattress bedding focusing on both memory foam and hybrid bedding with a mid-price point to fit any budget.
Based on our aggregated reviews and our scoring method, we recommend both Novosbed and Urban in this match up!
It is essential for brands to have great ratings from sleepers. Mattress buyers give these mattresses better satisfaction scores than most other competitors, which should give you a good foundation to finding out if they will work for your preferences. Read on to learn if these mattresses will work for your body!
These mattresses are good supporters vs many other competitors. Their materials offer solid support for the back and hips and customers feel comfortable while cradled by these mattresses. Reviewers report that these mattresses are supportive on the surface layer and and talk about good initial performance while sleeping.
Edge support is an important point when you are used to laying close to the edge of the mattress and are looking for a supportive surface. Reviewers report that these mattresses offer solid edge support for sleepers.
Bowling Ball & Density Tests
Resting a bowling ball on the mattress is a good way to measure support and firmness. These mattresses have good even support and good versatility throughout the mattress.
It's a big win financially if your mattress is super durable and remains comfortable. This is one of the reasons that customers strive so hard to find mattresses that last. That said, lots of brands are more concerned with profit. Even in spite of that, there are still some great brands that build good products. These mattresses have good durability for most sleepers overall. Unless you are of a heavier build, these mattresses should last 7 - 12 years.
Online reviews and customer sentiment are great ways to figure out if you want to spend more time researching a specific product. Sleepers have positive things to say about these mattresses and their comfort, but there are some that didn't feel as comfortable. Do some looking below into the mattress specifications to see if it will work for you.
Solid support throughout a mattress is essential to its feel and whether it is beneficial for the back and spine. Overall, these mattresses do a fine job supporting the body for their firmness. So, you should rest easy with these mattresses supporting your back.
Most customers report that they are satisfied with the edge support of these mattresses. This means that the sides of the bed should be comfortable to most sleepers and the mattress will feel supportive.
Bowling Ball & Density Tests
Some online reviewers use the bowling ball test to measure firmness. Without many complaints or issues, these mattresses have a consistent surface, which is terrific for feeling good about a supportive purchase.
Durability and longevity are deciding factors for mattress shoppers. Being able to get up to a decade of use out of a mattress and still be comfortable is a good mark of durability. That said, there are a lot of factors such as body weight and craftsmanship that can affect durability. Customers give these mattresses good marks for durability against others. However, some folks that have heavier bodies may find a slight decrease in longevity.
Purchased this for our spare bedroom and our guests think it’s better than their bed at home.View More Reviews
Absolutely love it. The whole experience from delivery to set up was very easy. Probably the most comfortable bed I've ever slept in
We ordered the comfort + softening for our mattress and was really impressed by how quickly it arrived and once again how easy it was to get. No sales tactics, just good customer service, clear communication and high quality product. Thanks!
I have the Novosbed for 3 months and it feels and sleeps wonderfully. I never had a foam mattress before but I love my Novosbed and won't ever sleep on a spring mattress again.
Purchased a Novosbed in October, 2017 and couldn't be happier. It is so comfortable and the customer service is very friendly. I would definitely recommend a Novosbed!!
...wait, and give the bed a good 90-100 sleeps. WE ARE SO HAPPY with this BED! I'm really, really happy to support Albertan / Canadian business as well. It's very nice to contact customer support and talk to...once again, Canadians! Still, nothing is holding a candle to the comfort of our new Novosbed. Thanks guys.
I am enjoying my new mattress. And novosbed is a great company to deal with. I had no problems what so ever. Everything was on time and in Perfect shape when I received it. Thanks
Loved my first novos bed so much, bought one for my guest room. A more comfortable and value for money mattress cannot be had!
This mattress is unlike any other. It compels me to lay in it, even if I am wide awake. My sleep has improved immensely. Sex on this mattress is great too; I can really bring it from the hips without having to accommodate annoying spring-loaded squeaking and recoil. It has been a great improvement to my psychological and physiological health. Than...Read Moreks Novosbed. Read Less
you should mention that it is made in the U.S.; one out of two "ain't" bad.
We received our king size bed very quickly after ordering. It was easy to set up and had very little odour that dissipated within a few days. It is so very comfortable and we are loving it!
My husband and I both enjoy the mattress when typically we have different opinions on what is comfortable. This mattress is the perfect balance for both of us.
I no longer suffer from backache.
I love my novos bed! I first bought a twin and planned to buy a king if I liked it. It was good from the first night but both of my hips have been replaced and some times the medium was just a little too firm. I had called about making it softer. They were very pleasant and I found out they offer only one adjustment per customer so I held off in c...Read Morease I needed it on the king which will be used more. Long story short, the king needs to be just a little softer and it will be on its way in a day or two. How refreshing to find such a great customer service company! The matteress description is exactly what you get. Read all the reviews and you can't go wrong. The king size is really heavy. But it is a quality matteress... Something that is hard to find these days. Read Less
Replaced a mattress that was about 8 years old and really not of good quality. It's been a few months now and this is exactly what we were looking for. It is on the firmer side for me, but I did get used to it and our muscle and joint pains from the previous mattress have completely disappeared.
Great bed so far,maybe a little less firm than I would like, but that is what sold me on the Novosbed , the option to increase the firmness of the mattress.
My body has never been so enveloped in comfort before! I truly value a good night's sleep and changing to a Novasbed has enhanced this for me. Many thanks for your wonderful product and excellent service. Most sincerely, Lorinne MacKenzie
This bed makes me sleep much warmer...we are still deciding if it is causing more pain or what is going on...
From the beginning our experience was not a pleasant one. After countless hours of research, talking to novosbed representatives, and reading reviews, my wife and I decided that a medium firmness would be a good choice for us because it was supposedly equivalent to the temperpedic cloud supreme that the novosbed representative suggested it would be. After a week passed our mattress was lost in transportation. We recieved it a week after our estimated delivery date. I know errors happen but it was just the beginning of our bad experience. Once they were able to locate it and deliver it, the box was hardly a box. After we got it into place and let it air out, we were inticipating it to be stiff from being new. We understood we would need time for our bodies to adjust but still after three weeks of misery, sore bodies and sleepless nights, it was still just as stiff as the day we got it. Once we were able to request a comfort plus kit, we asked for the softer topper. It did not help one bit! We had to put on one of our own 2'' foam toppers on top of that to make it tolerable. I'm 205lbs and it does not contour to the body like typical memory foam does. I'm counting down the days until we're able to take advantage of their return policy.
Transitions are ongoing in our household with adjustments...Novosbed Service has been great though-thanks!
will require adding the firm addition.
Comfortable and great service
We have heard all positive comments from our son about the excellent support & comfort.... granting him the best night's sleep each evening. He is thoroughly pleased and very satisfied with his Novusbed. We his parents are most appreciative. Thank you, Dianne & Ewart Locke.
After one year we still love it.
I love my bed!
Very happy with this mattress - as side sleepers we had trouble adjusting to our previous memory foam mattress. However, the Novosbed with the extra layer of foam worked out perfectly. No issues with heat either - it seems to absorb and dissipate body heat effectively.
It took a while to adjust to. I found it too soft for the first few weeks. The bed sleeps hot, meaning waking in a sweat quite often. It has helped my lower back and sciatic thankfully.
Extremely satisfied with both my purchase and the customer service that I received during every part of my purchase and trial.
We tired 2 other mattresses before keeping this one. We live the mattress. It’s very comfy and I wake up with no more back pain. Very happy with our purchase.
It is the most comfortable mattress I have ever slept on. There is no discomfort at all from pressure points after six months.
Great Product We have had a Novosbed firm mattress for over 6 months now and are still enjoying a well rested night sleep. Would strongly recommend this product not only for a high quality mattress but for their customer service. We ordered a Medium firmness at first realizing this was not quiet right and call customer service asking for customer + firming and within days received our adjustment to firm.
I'm so glad I chose to order from Novos. I wasn't sure how soft or firm I wanted my bed to be, so I bought the standard mattress. Turns out I needed something softer, so loved that the firmness adjustment (comfort+?) was free after a while. It's so comfy, and my only regret is that I didn't pick the softer mattress.
I find the bed very nice but it is a bit warm. I will want to try a different firmness soon.
Very happy with this bed. After years in a waterbed, I was surprised how easy it was to sleep well in our Novosbed. Glad we spent extra to get 2 twins to put on the king frame. Set up was manageable and the crack is not an issue.
We have now owned our King medium Novosbed for about a year, and we still love it. It is the perfect firmness for me and my husband, and it has helped alleviate my back pain. Highly recommended!
Good bed. Should have gotten a king size and a little softer though.
Love our bed! Firm with the firm topper is the way to go!
We have had the mattress for almost a year now and it has proven to be the best mattress we have ever owned. Do not hesitate to invest in a Novos mattress for yourself.
We are really liking the Novosbed. Awesome!
Bought our first mattress in 2017 and another one this year! Mattress is amazing and would highly recommend!
Liked what I felt in the store, but it feels a little less magical at home. However, I can't complain much because it still really beats my old crappy Serta.View More Reviews
Unlike many mattress stores that I have been in, this experience was far from pushy -- and I had a lower budget, but experienced great service and a good overall experience. In the end, selected one of their urban mattresses and am very pleased with the feel of the bed. Good stuff!
Just bought from the Berkeley branch and it was such a great experience. Todd was amazingly helpful, but not pushy at all. He just wanted to direct me in the right direction and in the end, I got an Urban Mattress that I just love. Couldn't be happier.
I had a great customer service experience when I went into Urban Mattress -- not pushy at all and I felt like I got the right bed when I left. Unfortunately, the bed isn't as comfortable as I first thought it was. It is a bit hard in the cold weather and I sometimes wake up with back pain. Still going to see if it gets better, but waiting to see.
Just bought an Urban Naturals mattress. I was really excited about the idea of it being all natural after some of things I read online about VOCs. Overall, it feels like a great mattress and I really don't mind that I paid more than a Casper for it being natural and not hurting my baby and me.
Great experience in the store and great experience when I got the mattress. The delivery folks were really friendly and the mattress ended up being the perfect thing for my back pain. I couldn't be happier.
Had a good experience in the store, but afterwards didn't get my mattress for over 3 weeks. There was a lot of back and forth, and I finally got it, but there wasn't good communication during that process and the company should try to get better at this piece of their customer experience. Overall, bed is okay.
I feel like I might have overpaid a little bit. I didn't do a lot of research because my friends told me about Urban Mattress. After I bought the Urban Naturals model, I looked online at similar mattresses and think that it may have been a little bit on the expensive side. Not a complainer, but should have looked at what was out there before I shopped.
Got my mattress from the Berkeley store and it was a great experience. Todd was amazing, not pushy, but helped me find what I needed. After that, I feel like I am actually sleeping better and living better as a consequence. Great stuff!
Bought Dunlopillo Harbor Lux Queen in June. By August, both sides sloped outward and there was a ridge down the middle. For $1,200, you would think it would have been a good quality mattress. It wasn't.
Won't be shopping here ever again.
Update: Amazing customer service! Got a message from Nathaniel, the owner. He said it sounded like a warranty issue. He offered to exchange my mattress, including exchanging it for a more expensive mattress, at NO ADDITIONAL EXPENSE. I picked another mattress I liked, and it will be exchanged next week. I was not even charged for delivery. Will be sending my daughter here to buy a mattress next week.
Won't be shopping for a mattress any place but URBAN MATTRESS.
I have only had one other mattress shopping experience, and it was DREADFUL (MattressLand, Springfield VA), so I don't have a very large basis for comparison. But, I DID end up buying a mattress here, so I am giving it a thumbs up. The staff was nice and not pushy at all. Answered our questions and provided a little guidance, and helped us find a great mattress. They provide free delivery to my house, free removal of the old mattress, and/or will help you to move the old mattress to a guest bedroom (or wherever).
Bonus: Urban Mattress donates 2% of the purchase price to a charity of your choosing (you can select one of four). I thought that was a really nice touch.
What a great experience! Our first day of shopping for our teen son's new bed set. We are not impulse buyers and very rarely make a purchase at our first stop. Josh made this an easy and painless process! Prices were comparable to other places and included a warranty and trial period. Thank you Urban Mattress!
Best experience I've ever had buying a mattress! Ethan at the Denver location was incredibly helpful for my husband and I when we decided to upgrade to a king bed. They encourage you to really lay on the mattresses and even turn on relaxing music for a full experience. They don't push certain beds on you and do not seem to be working on commission. Additionally, Ethan honored a sale price that we talked about even after the sale was over. Overall an incredible experience in terms of customer service, and the bed we're getting is the most comfortable I've ever slept on!
A Company with Heart I learned a lot about Urban Mattress Denver on a recent visit. The people at this company are doing some really great things outside of the sales floor. For instance, they support a program that helps convicted felons find work. This reduces recidivism and adds to the overall health of the economy. Plus, it's just a good thing to do for folks who may be looking for a second chance in life. There are some really wonderful mattresses at Urban Mattress Denver. I was really impressed with the upscale ones made by Vispring. Ethan, the owner, told me that The "VI" in Vispring stands for the Roman numeral 6. It represents the six turns to each coil. That makes a difference, believe me. You should try one out. This is a really great store with even better people. Sleep well!
The guys took time to ensure we picked the right mattress and they also have some pretty awesome financing options. Highly recommended for anyone that is in the market for a new mattress or Tempur-Pedic Thanks again!
Great experience! I was a little wary about buying a mattress - it had been a while and you hear stories about mattress salesman, but Urban Mattress totally went above and beyond expectations! We walked in, were greeted by two friendly, easy going salesmen, offered a beer(!) and then Ethan, the owner, listened to us. He guided us to a mattress that, immediately, felt right, but showed us a handful of others just to compare. He knew exactly what we were looking for and made the whole process smooth and easy. The price was competitive with what we had been looking at online at another place, and he threw in a mattress protector for free (a win-win for them since they have a 90 day return policy). They stock locally made mattresses with 15 year warranties. They also support local schools and non-profits and all-around nice people. Highly recommend!
This was my first ever dealing with a mattress store, but this will not be the last. Any future business that I have will be done with Urban Mattress. My situation was slightly odd but Ethan made everything a breeze. He was extremely knowledgeable about the type of mattress that I needed, and even set it up to be delivered to my new apartment. The delivery itself went so smoothly and the movers were courteous and quick! Overall this has definitely been a 5-star experience and I can't recommend these guys/gals enough! Thank you Ethan and thank you Urban mattress!
Don't know where to start, but I simply can't say enough good things about my experience shopping at Urban Mattress...I just moved from Chicago, and making a long drive plus moving heavy things left my body completely shot. With my other shopping options, I was going to have to be without a bed for a few more WEEKS. I'd gotten a quote from UM a few weeks before I got here, so I decided to follow up with them- Ethan, specifically- and he not only honored the original price he gave me, but made sure I had my bed within 48 hours. He was an absolute delight, and this bed is a dream (see what i did there?!). Don't bother with other options- this is the way to go. THANK YOU for a wonderful experience!
I went to this place because of the great reviews and quickly learned that this place was nothing like others described except for the ones that show they got lack of service as well I walked in to buy a mattress the owner actually came up to help me I was there maybe six minutes trying out a couple beds with another customer walked in and he walked away after helping her he did some work on his computer I was confused as to why he stepped away maybe was because I had too many questions concerning the way the beds were made and the quality of the material. I thought those are common questions and fair to ask especially learning that buying a bed is no easy task. During that time I also noticed a shift in his attitude which was sort of alarming being that he bragged about the beds he has that he designed and created except for the ones that are over $10,000 when I walked over that section and at that time he decided to come back over and talk to me (I tried this on purpose to see what he would do) It was clear as soon as I did this what kind of person he was. He doesn't really have patience for someone buying his lower end beds which makes no sense to me he should just open up an all high-end bed store. I went elsewhere and bought a great bed and a much better deal than what I think much better quality from all of my research and visiting various other stores
This was an enjoyable experience. Large selection, fair prices, nice people to deal with. They lived up to their word and delivered as promised. My wife loves the mattress. We feel good to recommend.
Looking reviews, this place looks like quite the mixed bag. And while I cannot speak to the full shopping experience, I can speak my visit to their Colorado Blvd store. While I feel we were steered towards the extremely expensive mattresses, I can not think of a sales experience that didn't start by showing me the top of the line so I could "compare" property. That is sales, and I have learned to accept it. After learning why a mattress can cost more than my car, we spoke with a gentleman named Ethan who I believe is one of the owners. He was very knowledgeable, and also told us about what they are doing for charity in the Denver area. They specifically contract with a group that works with recently released convicts so that these who are entering the workforce with a large black mark on their CV an get work and d all for both themselves and an employer. Also a portion (I believe we were told 2%) of the sale is donated to local charities. And if you of not are for the charities they normally donate towards, you can request they donate it to the local charity of your choice. That is pretty awesome! Anyway, the only reason I would not purchase a mattress from Urban Mattress is that I have a family member in the industry and I know that Thanksgiving would be horribly awkward for the remainder of my years if I were to by a mattress from else. Granted if Ethan could get me g killer deal, I might be willing to live with some extra awkward with my stuffing.
I have had the mattress for 2 years and it is still just as comfy now as the day I got it. Got a bed stand for it a couple weeks ago for it. Easy set up. Great customer service, good prices.
Who knew trying mattresses could be so enjoyable? My fiancée and I went to three different mattress stores to try mattresses, and not only was the experience here so much better, but the beds were too. Johnny and Ethan helped us out with our purchase, and they did a great job. They tried to keep us in our price range, and left us alone to try things out, while at the same time answering all our questions. Also, stellar drinks.
We just had an amazing team deliver a HEAVY king mattress up our very old staircase. Urban Mattress has been an awesome team to work with, from the service in the store to the quick and professional delivery.
My husband and I were both waking up with back pain so we went in "just to look" but were so blown away by the quality and price we left with a brand new adjustable king bed. The bed was delivered the next morning and the crew even moved the existing bed into our guest room for us. The shopping experience was not just easy but enjoyable! Thanks UM!
Great customer service and a great mattress is what you get at Urban Mattress Boulder. I worked with Ken and got a knowledgeable sales associate. I initially got a mattress that was too firm and Eric was terrific about exchanging it for a different model. No extra cost to deliver to Nederland (twice!) and the guys were on time, quick and professional. I ran the mattress store gantlet doing research before buying, visiting 9-10 places. I found UMB was the most customer friendly of the group. After having back pain for a year, I finally bit the bullet and invested in my sleep quality with new mattress. Their product is more expensive but of much better quality and ultimately the 15 year no sag warranty sold me. After a month sleeping on it, I am extremely happy with this purchase and my buying experience. I will be buying from them again for our guest room. I highly recommend Ken and Eric over at Urban Mattress Boulder.
If you are looking for a mattress that is something out of the ordinary or have very special requirements, this is the place. It's family owned and run and the family member I worked with was incredibly knowledgeable and helpful. No high pressure but was happy to spend time with me and write up a proposal even though I was not ready to buy immediately. These are high cost mattresses but worth it, given that they include a lot of natural components, not just the mass produced trend of the year. They even called me in advance of a special sale recently to let me know the savings on my choice. It's wonderful that they don't upsell by package pricing like a lot of the chains. You can actually get "just" a mattress if that's what you want and need. We had recently already changed our base and want to assess that before changing another aspect. I will be back when I am ready to make the purchase of this model or the more expensive one I am still considering as there are pro and cons of each and a higher end product I have had in the past.
We needed a mattress four our son who just moved to town. Urban Mattress was the perfect choice! Eric was super friendly and helpful, guiding us to the perfect mattress. Delivery was free- and we had the mattress the next day. This is definitely the place to go for a quality product and excellent customer service!
Great experience for a great quality mattress. Confident sales team. No nonsense. In and out in 20 minutes. Mattress delivered 3 hrs later. Easy. Thank you!!
Best mattress store and customer service! Billy, Eric, Alexa and Ken were all so helpful and experts at helping us find the right mattress. We thought we found the perfect mattress and it turns out it was too firm for us. They exchanged it for the true perfect mattress after lots of visits and conversation about what we wanted in a mattress. We love it! We truly apprciated how friendly, caring and knowledgable they all were.
Superb service. Have never slept better, and don't want to get out of bed in the morning!! They were even willing to give me a temporary brand new mattress until the swell fancier one I bought was custom made. Everyone I came in contact with were wonderful and helpful. Delivery guys were clean cut, thoughtful, on time, reliable, nice, well trained, and as a bonus, delightfully funny.. overall shopping at Urban Mattress was dynamite experience. Highest recommendations,, I will never shop any other mattress company in Boulder..
I spent 6 months gearing up to buy a mattress because it's a major investment! I couldn't be happier to have gone with Urban Mattress. I originally purchased a firm mattress that ended up not being the right fit for my husband and I. The guys at Urban Mattress made the exchange easy, guilt-free, and super convenient. They GENUINELY care about getting you the perfect fit. Not to mention, the quality of their products is unparalleled. Without question, I will be telling everyone to go here to find their next mattress.
Excellent service, excellent knowledge, and we feel like we made an excellent purchase! Really very happy with our experience today and will be back for our next mattresses!
I highly recommend this mattress store. Very knowledgeable staff - the owner has been working with mattresses for almost 40 years. They have incredible quality mattresses at a very reasonable price, and are not a chain store. 10 year warranty. I found the owner extremely trustworthy, I think the whole transaction took 15 minutes because I told him exactly what I wanted and the price range, and he took me to the exact bed that I needed. That kind of service requires a certain kind of knowledge, intuition, and artistry that can't be found in sales people that have been in the industry for five months and work on commission. Plus the mattress will end up in my house for free within 24 hours. Honestly how could you ask for more.
Needed a mattress for my son's new big boy bed. These guys were awesome! I really appreciated that the sales guy was not pushy and he made delivery arrangements so quick and easy. I made a mistake to order the wrong size mattress and he took care of it without any problems. Great service, awesome mattress! The transition from crib to bed was so easy! I think the super comfy mattress helped. Thank you!
Very nice mattress store with high end choices. They have mattresses that cost 20 K plus made of horse hair and fine stuff.. :) really seriously. I just had to pick up a metal frame for my very plain but comfortable king size bed and found out a lot about many amazing mattresses. The gent was very nice who I talked too but I can never see spending 20 k on a mattress. Seems silly.
In the middle of a mattress emergency purchase they were calm, didn't take advantage of the "had to have" situation, the mattress was on time with tons of very helpful options and communication prior too. We were on the 4th floor, no elevator and not a single "look" or complaint, just wonderful! Oh, and the mattress is probably the best we have EVER had!!
We bought a queen sized mattress here today and had a very good experience. All salespeople were friendly and helpful. They weren't pushy, they gave us a few options and then left us to decide. We chose a mattress that was comparable to others we had seen in town and about $100 less than what other places were offering. The ambience was also nice--there's a water feature, fresh coffee, and nice lighting. It made me feel like taking a nap, which might be the point! I would definitely buy from them again! Oh, and free delivery is a nice touch!
FANTASTIC! Don't buy a mattress anywhere else. Service is great and the mattress is amazingly comfortable. The salesperson was extremely patient as we tried out a TON of mattresses and then referred us to the owner for a recommendation when we were couldn't make up our minds. Once we explained our dilemma (differences in softness requirements) he actually recommended a much less expensive option than we were originally considering - and we're both very happy with it. Slight delay in delivery (hour or so) due to confusion with the address but they called immediately upon realizing the number had been written down incorrectly and followed up with me twice. I'll never go elsewhere for a mattress!
Very positive experience from the moment we walked through the door until mattress and accessories were delivered.