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Novaform is a mattress brand, famous for being sold in Costco warehouse locations. It is owned by Innocor, a memory foam developer and manufacturer. Novaform exclusively sells memory foam beds, with an eye for detail on layering technology and innovation. Their offerings range from medium-firm Bella-Venta, ComfortGrande, FlexTech Firm, and Deluxe Comfort. They also have soft offerings in Alta Bella and Grande Elegance and medium soft in Valentina and Serafina Pearl brands. The big differences are the blends of foam and order of which they are placed for comfort. The softer mattresses have one more comfort layer than the firmer mattress varieties. Their mattresses range from 12'' to 15'' for the softer varieties though some have still claimed these are still too firm for soft lovers. Learn if one of their options will work for you!
It just may be time to try something new! Novosbed has been around for a while making memory foam mattresses comparable to some of the most popular out there. They make one mattress with soft and firm varieties and are still a bit of a secret outside the mattress industry. That said, they put out a great mid-line price with quality materials and plenty of price value that may just be what you need.
Based on our aggregated reviews and our scoring method, we recommend Novosbed in this match up!
See Our Full Review of Novosbed
There are is some negative input about these mattresses. Some report feeling comfortable in their mattress, but there are others that have complaints. Due to this, one of these could be great for you, but it also may be a problem. Read on to learn more about the specifics to find out if these mattresses will work for you.
Customers have mixed feelings about the lasting support of these mattresses. Though many enjoy the comfort of these mattresses, if you have a wide frame or shoulders, do some added research before buying.
For those that are excited about getting good edge support, you may want to take a look at the reviews as these mattresses have mixed reviews about edge support.
Everyone wants to find a mattress that will last over a decade, and when our mattress is instead something crummy that causes us pain after only a year, this is the worst. That said, finding a durable mattress nowadays is really hard. With the crazy amount of choices now, some companies are focused more on capturing mind-share and sacrificing quality. With these mattresses, some reviewers had problems with longevity Not every customer experiences durability problems, but do some extra reading to make sure that your choice works for your body.
Having a good reception from other sleepers is a good place to start when looking for a new mattress. These mattresses are rated well by customers according to our investigation of online customer data. Customers report feeling comfortable with these mattresses and having a good experience with the company itself. Do more research below on the mattress specifics.
Solid support throughout a mattress is essential to its feel and whether it provides health benefits to the spine. Customers report that these mattresses help support the body overall. So, you can rest easy that these mattresses will support your back while you sleep.
Most folks are happy with the edge support of these mattresses. This means that you can lay on the side of the bed comfortably and the mattress will prop most sleepers up rather than sinking.
Bowling Ball & Density Tests
The bowling ball test is popular for measuring firmness. Without many complaints or issues, these mattresses have a consistent surface, which is great for customers that need extra security in buying.
It isn't simple to find a great product that will last a decade or more under constant use. Brands, for the most part, rather make recurring money than craft something that can never break. However, there are still great products out there. These mattresses, specifically, provide a good element of durability to most sleepers. They should last up to a decade for many sleepers, though some that are heavier may find them break down a little bit faster.
Pros: Price, shipping, delivery, ease of getting into bed room, highly rated by consumer reports
Cons: Firmness is mislabeled, requires a memory foam topper to be comfortable
I did a lot of research before buying our new mattress. We had never done a memory foam mattress before and thought we would give it a try. We went to a department store and tried out their memory foam beds to make sure we thought we might like it and picked the right firmness.
I have traveled for a job and stayed in nice and bad hotels. I thought I was pretty experienced to differ mattresses and comfort levels. This one is rated medium firmness, I would say it is medium firm to firm. It is much firmer than any mattress I have slept on. I could see how it could be firmer so I won't say it should be rated firm, but it is at minimum medium firm. There is no feeling of memory foam. There is almost no give in the mattress. You expect a memory foam mattress to give to your body a little and you fit into it. This does not happen with this mattress. I was excited to see what the pearl gel memory foam felt like. There is no indication of pearls, gel, or memory foam on the top layer.
After researching mattresses for months and with great fear I ordered this matress based on Costco's return policy, consumer reports rating, and customer reviews. It arrived by courier ( He even dollied it into our bedroom )! It unpacked as it should. No smell , no waiting - we slept on it that night. I had left the board that I had been using on the box springs but after a 2 weeks removed it because I read that it should not be used on the floor but on box springs. It went from firm to medium and viola. Perfect!!! I've had the matress over two months and purchased gel pillows. Honestly, I've never had anything this comfortable. The gel pillows work in sync with the matress. It's NEVER hot. But now that it's winter it's not cold either. I'm just in awe when I lay down at night and even more pleased when I wake up. Great job Novaform. Great Job Costco! My first purchase from your company has made me a life long customer.
I have had this mattress for @ 2 years. I think it will probably last forever, but it is NOT medium in firmness. I would say at least medium firm +. You do not sink in as you do on most memory foam mattresses, but surprisingly I do sleep very well on it. It really doesn't feel like a memory foam mattress. Seems good for both side and back sleepers. I do wish it was a little softer. Slept on a water bed with 'pillow top for years until the bladders could no longer be patched. They don't make water bed mattresses like this anymore (solid pillow top and sides that drop over base and bladders. Probably this was the most comfortable mattress I've every had. Unless you like a soft mattress you will be very happy with the Serifina' and at $650 ($799 Cal King which I have)nothing else comes close.
Lesson learned- don't skimp on a mattress you spend 7-8 hours using and if you have back/neck problems. Wife and I bought this and gave it a ride for 30 days. Felt it was too soft, did not hold form. Returned it after 30 days. It came in a box the size of a dorm room fridge. That should probably be a characteristic of caution in the first place. Might be suitable product for college kid looking for something that can ship easy. Not a great solution for neck/back problems.
For years we wanted a Tempurpedic so when Costco.com offered them a couple of months ago, we took the plunge. For six weeks, I did not sleep. The Tempurpedic was hot, hard as a brick, and uncomfortable. It was also excessively tall.
We returned it and replaced it with the Serafina Pearl Gel Mattress. Oh. My. Gosh. It is like sleeping on a cloud. I like a softer mattress while my husband prefers a firm mattress. We are both happy and are sleeping through the night with no tossing or turning. Do not hesitate to get this mattress!
Costco service and delivery and price were all great. I just could not stand this bed. It was not medium. It was very firm. Felt like concrete. I switched to the Valentina and I love it.
I bought this mattress a month ago and haven't gotten use to it yet. Will probably send back. Will maybe try the more expensive softer mattress.
Having had a 15 year old firm mattress the change to this memory foam mattress its everything I had hoped it would be. Sleep on both side and back, both very relaxing and comfortable.
We needed a new mattress, so I researched them starting with Consumer Reports, which rated this their top foam mattress. This is our first foam, so I really didn't know what to expect. Also, we have never purchased a mattress without first trying it out in a store. It arrived quickly and was fascinating watching it expand after to cut the plastic off it. I have to say that it's harder than I expected, but I am getting used to it after two weeks. My wife, who sleeps on her back, is sleeping noticeable better. There's also no movement transferred to the other person, which is a good thing. Neither of us noticed any unpleasant smell as some have reported.
Relying on the glowing review in Consumer Reports, I purchased this mattress more than two months ago and believed the enclosures that said it could take a while for the mattress to fully set. Well, sufficient time has elapsed and it is still the most uncomfortable mattress I have ever slept on. (It replaced a 16- year-old mattress but thank goodness I hung on to that one because I plan to put it back on my bed and give this mattress away.) The mattress is so hard, I wake up with a backache every morning and my Activity Tracker shows I am having very restless nights. I actually have to fold up several blankets and use them as padding under me because the mattress is so hard and uncomfortable. I would not even call it 'firm,' it is the hardest mattress I have owned and I always buy firm models to provide more back support. Worst money I ever spent!
I researched alot of mattresses on their comfort, side and back sleeping and reviews and price. This one came out on top. We used to have a waterbed and thought it would be difficult to adopt our lifestyle to a regular bed. We got flannel sheets and have slept like a baby ever since. It's hard getting out of bed in the morning. Very nice.
I bought this bed in February 2016 and like the other reviews found it very hard. After about 2 months, it become much more comfortable. I love it now, find it very comfortable, doesn't make my back hurt and I would certainly buy it again. You have to give it a few months and then it's great. If you are looking for a pillow top snuggly bed, this is not for you.
We bought this a month ago and cannot be more satisfied. We did think it was slightly more fim then we expected but after 2 nights of sleeping we realized it was a medium firmness. The most comfortable mattress ever. Havent slept this well in years.
1. I read all the reviews on the COSTCO, other sites and checked consumers overall this bed seemed to be a good choice as far as quality. 2. As you can see from the reviews some people say this bed is to hard, some say it is to soft and others say it is just right. Depending on your weight depends on how much you 'sink' into any mattress that also effects how hard of soft the mattress 'feels'. 3. I enjoy a 'firm' mattress in which I do not sink a lot into it but I do expect it to conform to my body this mattress works perfectly form me. 4. Smell: Upon delivery I set up the mattress and aired it out for about 6 hours. I then put on a mattress pad and bedding. The only way to smell anything unusual was to put your nose to the mattress and that lasted about 2 days. 5. Price: After checking warranty and cost this bed via COSTCO gave me the best value.
I did hours upon hours of research and thinking before deciding on this mattress I read every review posted. How firm a mattress feels is different for everyone so how can you yourself decide until you have one.? I needed a firm mattress for my back issues. This one was rated so well and it was a no risk purchase. I decided to give it a try. I am a woman approx. 130 pounds. My weight didn't put a dent in it anywhere! I felt like I was laying on top of it with little to no give at all. It also took a couple of days to expand to be able to press a hand impression into it. It did not get hot, The smell of it was minimal, it is very heavy, easy set up and this is an good quality mattress. I was hoping it would conform to my body a little but it didn't. For me, it's as firm as any Firm mattress without plush or a pillow top I've tried out there. The medium firmness rating doesn't feel accurate for me or my weight at least. It's harder than the highly rated Se@ly kelburn also recommended by CR. Hope that helps as a way to compare for you. Love Costco and always will!
If you've owned a high end pillowtop mattress you will not be satisfied with this bed, If you haven't its perhaps doable, For the money right aroud 600 dollars its worth the money, It actually helped my wifes back, And she woke up without her usual discomfort, For me it felt to firm and lacked that luxurious feel and its not something i can imagine spending 1/3 OF MY LIFE ON FOR THE NEXT 10 YEARS, That being said again its still worth the money.
We have tried a number of the Novaform mattresses. Each one seemed to have great promise but fell just short. We love the affordability and potential of the mattresses. Our first Novaform serafina pearl gel memory was too soft (rated in top 4 on CR), but nice if you like plush. We then tried the Novaform firm memory foam, which was firm and comfortable but retained so much heat that I was waking at night changing shirts from sweat. And finally the serafina pearl firm with gel, once again too soft. I must admit, I have had lower back problems, so I look for firm to extra firm mattresses. For now, we are giving up on foam mattresses.
I've been sleeping on this mattress for a few weeks now and find it to be comfortable. The mattress is softer than I prefer with a very plush top layer that hugs your body and offers support (at the lower back). You do sink into the mattress a bit which can slow you down when changing sleep positions. Before this mattress, I slept on a foam mattress - it retained heat but I feel this mattress retains more heat. My spouse really likes this mattress though. There isn't any edge support. There is an off-gasing smell that lasted up to 48 hours after unpacking. Overall: nice support, a little too soft, retains heat but I like it.
At first we thought this mattress would work for us, but after a week we knew it wasn't supportive enough. We are 60 and 59, 230 and 130 lbs respectively. I am a side and back sleeper, my husband a side and stomach sleeper. I noticed that the mattress didn't hug my lumbar region while sleeping on my back. I could feel a gap there and there shouldn't be. My husband thought it was too squishy, not firm enough. What we both disliked is that the sides cave in when sitting on the edge of the bed, so you basically slide off. We had to return it and we are now trying a Sterns and Foster pillow top firm. Back to basics for us.
We were moving to Ireland and wanted to buy new beds for everyone but we had a budget as moving countries is expensive. We gone One queen and the kids got full size each. I was very nervous as we would not be getting to try them untill we were in Ireland. However, I need not have worried. They were the best purchase ever! I normally have back issues and have never woke up even once with stifness or soreness in my back. Still totally love this bed after nearly 10 months. My only issue is now when I visit friends or stay overninght else where, the beds seem completely sub standard.
My husband and I bought this to replace our 7 year old tempurpedic. This Novaform 14" Serafina is the most comfortable mattress my husband and I have ever slept on. That includes all mattress's at hotels, friends' and that we've owned. We're in the mid 50 to early 60's age range. It gives a firm but soft cradling support and is not hot like our previous memory foam. We read reviews in Consumer Reports and this met our budget and was one of the top rated mattress's. We got it on sale and is a great value even at full price. Highly recommend!!
We purchased this mattress last year for a vacation cottage. We allowed it to sit opened on the bed overnight before we slept on it. We own a pillow top mattress at our home, so this was our first Memory Foam mattress and we purchased this based on good reviews and the price. The first few night we slept terrible! We both woke up sore each morning. After about 5 nights we finally started sleeping better. I do find it to be hot, especially if you are sleeping on your back. It is soft on the top, but very firm underneath so you have good support. We are going to buy a mattress topper to try and soften it even more to what we are used to sleeping on. Overall for the price it is a good mattress, but does take time to get use to.
I love having a king bed, it is lovely! First time trying out a memory foam mattress. My husbands only request was to get a firm mattress. I would say its more of a medium-firm. You do sink in a little right away. I woke up the first week with sore back, which I never have before on my other spring mattress, but I haven't recently, so I am wondering if my body had to first get used to it. I also am 19 weeks pregnant, which could have been part of it, or that the first week we didnt have a platform for it yet!! Me or my husband havent had any issues with overheating on it like I read in some of the reviews.
This was a first....after shopping all over for a firm mattress, (costs were &1200-$4800+). Reviewed Consumer Reports, this mattress was very highly rated and less than $1000. Then it went on sale in February!!! With Costco's return policy we decided to give it a try. Then we learned it would be coming in a box!!! A king mattress in a box!!??!! When it arrived...in a box...flat as a pancake...there was no way this was going to work.....wrong....within three hours this 'pancake' turned into a full size king extra firm mattress!!! No more tossing and turning it's the best nights sleep we've had in a very long time...granted, it's only been a week...but so far so good. Would and have recommended this mattress to everyone we know.
I researched mattress online. This one came in the top 10 at number 5 . I bought this mattress 3 months ago. I always had a coil mattress and needed a change. I knew I could return it if I was not happy. Costco is great to deal with if there is a issue. It is the best mattress I have ever slept on. Extremely comfortable, not hot, my back even feels better. My wife feels the same way and she was really concerned. She is not tossed around when I move or turn over.
We tried both the firm and the medium firm version of this mattress. The medium firm was available in warehouse and the firm only available online. My wife chose the firm version do to less motion transfer and no sag/roll toward the center due to my laying in the bed. She was able to get rid of a boomerang pillow she previously needed for side sleep with our Sleep Number bed that we got rid of. It took about two hours, a roll of heavy duty packaging tape, clamps, 2x4's, and a vacuum to get the medium firm mattress small enough to return to Costco...but they did take it back.
Frankly, my one star is probably unfair, but if you love a very hard innerspring, as my husband and I do, do not be lured in by the "firm" label. That's firm for a foam mattress, not firm for a mattress in general. We sunk into it as if it were a marshmallow. In fact, after trying it for a few nearly sleepless nights, we dragged our old rock-hard innerspring mattress onto our bedroom floor and there until we were able to lift it off our bed and arrange to return it to Costco. We are SO thankful for Costco's return policy. I cannot imagine sleeping on this huge marshmallow for another night.
We bought the mattress online through Costco only because they don't carry California Kings in the warehouse. It two weeks to get it. Unpacking it was not to difficult. It's been a week since we've had it and the mattress still hasn't fully reached its full shape. The bottom right side is still smashed. As for comfort, the only option was to go with firm in a cal king. It's like sleeping on flat mat, there is no give, no comfy feeling. I can't seem to find a comfortable position and my lower back is achy in the morning. Will give it one more week like the instructions recommend but doubt very seriously I will keep it. Not at all what I hoped it would be, the delivery time, the shape not right and the total lack of comfort, especially for the money.
My only regret is not buying one sooner! I'm so glad that I took the time to go lay on a few different beds first. I even got fitted by one of those computer beds that measure all your pressure points to figure out how firm of a bed you need. Being a big guy (6' 300lbs) I'm so glad I went with the firm Serafina. You do sink in a lil little, but only really enough to form to your body. I have nothing bad to say about this bed and would recommend it to anyone.
Many thanks to Costco for their return policy. This is the second mattress I have purchased from Costco in the last six months. It is quite firm which is what I needed. The first purchase seemed fine for about two weeks, but then the "sleep impression" began to appear...sort of like a troth.
I was hesitant about buying and surprised to receive it in a box, but what a great mattress. I am 6'4" 320lb and the firm is surprisingly comfortable for me and my 5'3" 123lb wife, We love it. A !2" mattress might have been better, our deep sheets are not deep enough for the 14" mattress
I bought this bed a couple of months ago and love it. It’s the perfect firmness. It’s very similar to the Tempurpedic medium firm and softer than the Sleep Science Black Diamond. I’m a side sleeper and it does not hurt my shoulder like the SS Black Diamond did. This bed is an incredible value, especially when it’s on sale. I highly recommend it if you have laid on the Tempurpedic medium firm and like that firmness level.
So we ordered a "bed-in-a-box" from Costco, thinking we had ordered the King sized Novaform Comfort Grande. Shortly after receiving an email confirmation, the email read "Serafina Pearl." Initially, i was scrambling through different websites to see a comparison of the 2 beds. The Comfort Grande was said to be less firm than the Serafina Pearl. I was thinking that the Serafina may be too firm as the Comfort Grande eluded to the fact that it too was a firm bed. Now that I have received the mattress and have slept on it for a couple weeks now, I am so happy that we stuck with our accidental purchase of the Serafina Pearl. The mattress has the perfect amount of firmness that my wife and I prefer. Also, the king size makes this bed even more amazing as we often share it with our 2 kids and a 70 lb dog.
Let me start this review by saying that everyone is different. Back problems run in my family. I am only 26 and I have back issues already. I workout, I stretch, I walk, I do yoga, but all of that won't matter unless I have a quality mattress. I tried an online mattress company, and it was super comfortable, but made my back pain worse because it was too soft. This is the perfect amount of firmness. Give it a few weeks as you would with any mattress. Your body may be sore because it needs to adjust to a new mattress. This was well worth the money and provides great support. The only con I can think of is the weight. It will be tough to move. But it is worth it!
My only problem is that there appears to be no way to determine before you purchase what firm means when comparing foam mattresses of different companies. Our first firm memory foam mattress from Costco was 7-8 heard old and finally lost its rebound. Our new foam mattress labeled firm is as soft as our sagging old memory foam mattress. Is possible it was mislabeled? Thanks for listening. W F Bolin
Mattress gave off unbearable heat. Not sticky, sweaty heat - just steady, intense heat. Impossible for me to sleep. For ages, at home, hotels, friends' homes, I fell asleep very quickly after laying down - usually 1-5 minutes. With this mattress, if I was lucky, I'd finally fall asleep 90 minutes after laying down. Then I'd wake up every 60-90 minutes because I needed to sit up or turn to let my back cool off. (I normally sleep like a rock!) Tried for over 2 weeks thinking maybe it would ease. Extreme disappointment as quality otherwise seemed good. Minimal odor - way less than expected. Pretty firm but not overly. But the heat was crazy horrible. Had to return.
I just bought this mattress less than 1 week ago. I desperately needed a firm mattress following a recent bad back injury. This mattress is NOT FIRM BY ANY MEANS!!!! You sink down into it, and it's difficult to get back out of bed. The sides cave in when you sit on the side of the bed.
This is hands-down the best mattress that we've ever owned! We were a little hesitant to purchase a foam mattress, having heard stories of how hot they were to sleep on and how hard it was to move in the bed. However, we have experienced neither problem. The bed is not hot and neither of us have experienced any problems moving on the mattress. We both sleep better than we ever did on more expensive mattresses and for the first time in many years, I have no back stiffness when I wake. We bought the mattress to replace a Sealy hybrid that was only 3 years old but it was no longer comfortable to sleep on. I highly recommend this mattress.
My wife and I have had our bed for about 3 weeks now and we couldn't be happier! This mattress is top quality and is amazingly comfortable. No more neck, back and hip pain. Couldn't be more pleased with our purchase. This bed is "bang for the buck". Our last bed we purchased 10 years ago and paid 4 times as much. Our new mattress is so much more comfortable and the rest we get is incomparable. Highly recommend! Two thumbs up!!
My wife and I bought a Simmons BeautyRest Mattress two years ago for $1800. After 6 months our spine/hip health started decline. Going to orthopedics etc and spending money that wasn’t necessary to find out after buying this Novaform mattress, our 2 year old mattress was the cause of ALL of our issues. We got the firm mattress and it’s the most amazing sleep we’ve had in forever. Do not hesitate to buy this mattress. For $800, it saved our hip and spine health. Do NOT get caught up in the lies of mattress store prices or sales people.
Purchased this for our spare bedroom and our guests think it’s better than their bed at home.View More Reviews
Absolutely love it. The whole experience from delivery to set up was very easy. Probably the most comfortable bed I've ever slept in
We ordered the comfort + softening for our mattress and was really impressed by how quickly it arrived and once again how easy it was to get. No sales tactics, just good customer service, clear communication and high quality product. Thanks!
I have the Novosbed for 3 months and it feels and sleeps wonderfully. I never had a foam mattress before but I love my Novosbed and won't ever sleep on a spring mattress again.
Purchased a Novosbed in October, 2017 and couldn't be happier. It is so comfortable and the customer service is very friendly. I would definitely recommend a Novosbed!!
...wait, and give the bed a good 90-100 sleeps. WE ARE SO HAPPY with this BED! I'm really, really happy to support Albertan / Canadian business as well. It's very nice to contact customer support and talk to...once again, Canadians! Still, nothing is holding a candle to the comfort of our new Novosbed. Thanks guys.
I am enjoying my new mattress. And novosbed is a great company to deal with. I had no problems what so ever. Everything was on time and in Perfect shape when I received it. Thanks
Loved my first novos bed so much, bought one for my guest room. A more comfortable and value for money mattress cannot be had!
This mattress is unlike any other. It compels me to lay in it, even if I am wide awake. My sleep has improved immensely. Sex on this mattress is great too; I can really bring it from the hips without having to accommodate annoying spring-loaded squeaking and recoil. It has been a great improvement to my psychological and physiological health. Than...Read Moreks Novosbed. Read Less
you should mention that it is made in the U.S.; one out of two "ain't" bad.
We received our king size bed very quickly after ordering. It was easy to set up and had very little odour that dissipated within a few days. It is so very comfortable and we are loving it!
My husband and I both enjoy the mattress when typically we have different opinions on what is comfortable. This mattress is the perfect balance for both of us.
I no longer suffer from backache.
I love my novos bed! I first bought a twin and planned to buy a king if I liked it. It was good from the first night but both of my hips have been replaced and some times the medium was just a little too firm. I had called about making it softer. They were very pleasant and I found out they offer only one adjustment per customer so I held off in c...Read Morease I needed it on the king which will be used more. Long story short, the king needs to be just a little softer and it will be on its way in a day or two. How refreshing to find such a great customer service company! The matteress description is exactly what you get. Read all the reviews and you can't go wrong. The king size is really heavy. But it is a quality matteress... Something that is hard to find these days. Read Less
Replaced a mattress that was about 8 years old and really not of good quality. It's been a few months now and this is exactly what we were looking for. It is on the firmer side for me, but I did get used to it and our muscle and joint pains from the previous mattress have completely disappeared.
Great bed so far,maybe a little less firm than I would like, but that is what sold me on the Novosbed , the option to increase the firmness of the mattress.
My body has never been so enveloped in comfort before! I truly value a good night's sleep and changing to a Novasbed has enhanced this for me. Many thanks for your wonderful product and excellent service. Most sincerely, Lorinne MacKenzie
This bed makes me sleep much warmer...we are still deciding if it is causing more pain or what is going on...
From the beginning our experience was not a pleasant one. After countless hours of research, talking to novosbed representatives, and reading reviews, my wife and I decided that a medium firmness would be a good choice for us because it was supposedly equivalent to the temperpedic cloud supreme that the novosbed representative suggested it would be. After a week passed our mattress was lost in transportation. We recieved it a week after our estimated delivery date. I know errors happen but it was just the beginning of our bad experience. Once they were able to locate it and deliver it, the box was hardly a box. After we got it into place and let it air out, we were inticipating it to be stiff from being new. We understood we would need time for our bodies to adjust but still after three weeks of misery, sore bodies and sleepless nights, it was still just as stiff as the day we got it. Once we were able to request a comfort plus kit, we asked for the softer topper. It did not help one bit! We had to put on one of our own 2'' foam toppers on top of that to make it tolerable. I'm 205lbs and it does not contour to the body like typical memory foam does. I'm counting down the days until we're able to take advantage of their return policy.
Transitions are ongoing in our household with adjustments...Novosbed Service has been great though-thanks!
will require adding the firm addition.
Comfortable and great service
We have heard all positive comments from our son about the excellent support & comfort.... granting him the best night's sleep each evening. He is thoroughly pleased and very satisfied with his Novusbed. We his parents are most appreciative. Thank you, Dianne & Ewart Locke.
After one year we still love it.
I love my bed!
Very happy with this mattress - as side sleepers we had trouble adjusting to our previous memory foam mattress. However, the Novosbed with the extra layer of foam worked out perfectly. No issues with heat either - it seems to absorb and dissipate body heat effectively.
It took a while to adjust to. I found it too soft for the first few weeks. The bed sleeps hot, meaning waking in a sweat quite often. It has helped my lower back and sciatic thankfully.
Extremely satisfied with both my purchase and the customer service that I received during every part of my purchase and trial.
We tired 2 other mattresses before keeping this one. We live the mattress. It’s very comfy and I wake up with no more back pain. Very happy with our purchase.
It is the most comfortable mattress I have ever slept on. There is no discomfort at all from pressure points after six months.
Great Product We have had a Novosbed firm mattress for over 6 months now and are still enjoying a well rested night sleep. Would strongly recommend this product not only for a high quality mattress but for their customer service. We ordered a Medium firmness at first realizing this was not quiet right and call customer service asking for customer + firming and within days received our adjustment to firm.
I'm so glad I chose to order from Novos. I wasn't sure how soft or firm I wanted my bed to be, so I bought the standard mattress. Turns out I needed something softer, so loved that the firmness adjustment (comfort+?) was free after a while. It's so comfy, and my only regret is that I didn't pick the softer mattress.
I find the bed very nice but it is a bit warm. I will want to try a different firmness soon.
Very happy with this bed. After years in a waterbed, I was surprised how easy it was to sleep well in our Novosbed. Glad we spent extra to get 2 twins to put on the king frame. Set up was manageable and the crack is not an issue.
We have now owned our King medium Novosbed for about a year, and we still love it. It is the perfect firmness for me and my husband, and it has helped alleviate my back pain. Highly recommended!
Good bed. Should have gotten a king size and a little softer though.
Love our bed! Firm with the firm topper is the way to go!
We have had the mattress for almost a year now and it has proven to be the best mattress we have ever owned. Do not hesitate to invest in a Novos mattress for yourself.
We are really liking the Novosbed. Awesome!
Bought our first mattress in 2017 and another one this year! Mattress is amazing and would highly recommend!