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Nest Bedding is a popular online and brick-and-mortar mattress retailer. They sell a variety of different mattresses, including a high-end hybrid mattress, organic and natural latex and latex hybrid mattresses, and two all-foam mattresses. Nest Bedding has a tradition of innovating based on customer feedback and customers describe Nest Bedding as providing excellent customer service. With pricepoints that are competitive against name-brands, their's a lot to love about this brand.
Voila is aiming to disrupt the mattress-in-a-box market with its luxurious hybrid mattress that puts an emphasis in lots of comfort layers to melt away pressure points and also superior pocket coils. Overall, they have 11 layers to their bed, which is way different than most others in the mattress-in-a-box space. Do all those layers translate to better comfort? Take a look at the details to learn if this mattress is right for you!
Based on our aggregated reviews and our scoring method, we recommend Nest Bedding in this match up!
See Our Full Review of Nest Bedding
Nest Bedding: 9.4/10
Nest Bedding: 9.4/10
Nest Bedding: 9.2/10
No Back Pain:
Nest Bedding: 9.2/10
Nest Bedding: $399-$4399
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It's not always easy figuring out what mattresses score well on customer satisfaction versus others. Customers have great things to say about these mattresses overall according to our analysis. Although you may not experience the same excitement after buying, these mattresses are worth a look over. Read on below for more information.
A supportive mattress is one of the most important things to just about everyone. Even if you like a soft or a firm mattress, a mattress that leads to better spine alignment is key. Most report that these mattresses offer a good amount of support.
Some mattress connoisseurs report that edge support is a key for the mattress shopper. Customers report that these mattresses do well with edge support, which means customers who sit on the side of the mattress feel good support.
Bowling Ball & Density Tests
The bowling ball test is a great way to measure mattress firmness and it is an excellent way of measuring support across the surface. Reviewers note that these mattresses offer a good, even and supportive sleeping surface.
These mattresses do a good job with comfort longevity versus competitors. For buyers, finding a mattress that offers good durability can mean years of extra sleep. while one that breaks quickly can mean fast back pain. These mattresse will last between 7 - 12 years for most sleepers, which is aligned with good contemporary mattresses. Folks may experience slight decreases in durability who are of heavier builds or spend more than average in bed.
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Customers are very happy with these mattresses for overall comfort, which means when we did a statistical look at the current data from customers across the net, we found these mattresses were ranked highly. This is a good place to start to find out if one of these mattresses is a good pick for you -- read on for more specifics.
Most customers experience these mattresses to be supportive, which means they do well aligning the spine per their firmness level. That said, there are some reports of support issues, so make sure to make sure that the materials align with your body type and sleeping position.
Most sleepers describe these mattresses as having good edge support, which means most don't experience a noticeable depression when rolling towards the side of the mattress.
Bowling Ball & Density Tests
In testing to see the even density and firmness of the mattress surface, the support is even across the surface. However, some customers have complained about support over the long term, so make sure to browse the reviews before buying.
All of us want a highly durable mattress that lasts forever, but that is sometimes easier said than done. That said, customer feedback is clear on things when you can get at all of the reviews. These mattreses have good durability and should last longer than average, but some who are heavier may find them less durable.
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My husband and I love our new mattress. We are sleeping better than ever.View More Reviews
Purchased this bed a couple weeks ago and wanted to give it some time to make sure before I wrote a review. This Bed is Fantastic! I did so so so much research and reading of reviews on beds to make sure I picked the right one. I'm still trying to figure out what some of the two star reviews are talking about. I'm almost mad they made me so nervous about purchasing the bed. I purchased the King in medium firmness and it is so comfortable....to the point that I was late for work one day which never happens! Keep in mind, my last bed was an old spring one with a memory foam topper. I think what really sold me was the customer service. The people that I talked to on the live chat were super awesome. I spent 10 minutes talking to one guy about my body weight and trying to decide which level firmness I should go with. Another company I was leaning toward was more expensive and didn't have any Black Friday deals. This wasn't a problem but the way they told me was. They went on about how they are a true mattress company unlike these "phony" other ones and that's why they don't give deals.... and you had to pay 100 bucks for delivery. anyway the customer service was fantastic and in my opinion that wins out every time, especially when it comes to returning something. In conclusion, mattress is great, I'm hoping to be able to get their pillows some day.
I wrote a review before for the Alexander signature bed, but it did not get posted. It was either too long or nest bedding didn't like what I said. I ordered the bed in the king size and medium firmness. At first the medium felt very hard and I had to check the tag on the bed to confirm it was medium. After a few weeks the bed softens up very nicely. Overall the alexander signature is extremely supportive and provided great pressure relief. the main issue my wife and I had was the bed slept very hot. We purchased a foundation from nest that was breathable (we were using new tempurpedic flat foundations). We also purchased bamboo sheets, wool comforter and linen duvet cover and four different bed protectors (two waterproof and cooling and two non-waterproof and cotton). Using the organic cotton bed protector the bed was cool enough to sleep on on most days. Ultimately we returned the bed for the hybrid latex. The bed would be a 5 star product if it slept cooler.
I returned my signature hybrid bed for the signature series "medium" because the hybrid did not feel enough like memory foam for me. The new mattress feels much more like a memory foam bed but maybe not quite to the level I was hoping. The mattress does sleep bit warm but overall comfortable. Customer service has been great.
Great bed and really helps with my back problems
I purchased the signature series medium firmness in the king size. I had very high hopes for this bed. I purchased a $2k bed from Denver Mattress about 1.5 yrs ago and have suffered from back pain the entire time. The Alexander arrived from FedEX (dumped in my driveway. Not nest bedding fault, but a lazy fedex driver). When I opened the box there was minimal offgasing, which went away quickly. I originally put the Alexander on a solid tempurpedic foundation. The bed at first felt much firmer then a medium. So much so that my wife wanted me to send the bed back after one day. After about a week the bed softened up very nicely and is a true medium. After the bed broke in a bit it was with out a doubt the most comfortable bed I've every slept in. The only problem was, my wife and I were waking up every night extremely hot. We were both so hot that it was hard to sleep. We tried two different cooling waterproof bed protectors, and a regular pillow-top non-waterproof cotton protector and bamboo sheets. The cooling protectors made the bed sleep hotter. I then purchased an organic stretch knit cotton protector (non-waterproof), the nestbedding foundation (which is very breathable) and the bed did sleep cooler (although I spent hundreds of dollars at this point). By this time I had already ordered the latex hybrid bed from nest to replace the signature bed. Ultimately, I highly recommend the Alexander signature bed to anyone looking for amazing support and an amazing feeling bed. However, if you sleep very hot you might want to look at the hybrid or latex beds. Also, nest beding was very easy to work with on the replacement. They had me donate the Alexander signature bed. I was able to find a very deserving couple that was sleeping on a 30 yr old mattress that are beyond happy they received this bed. Customer service was excellent from Nestbedding. If the bed slept cooler it would be a 5 star review.
The best mattress I've ever purchased!!!
Really liking this mattress, it's been great to sleep on. So much support and nice and thick. It definitely still smells like memory foam though even after having it for more than a month. I let it air out for a couple of days before using and can still smell it. This varies from mattress to mattress I'm sure but just be aware it can happen.
Happy but at the moment having trouble with my shoulders hurting maybe needs to be softer. Contemplating ordering a king size if I can correct the shoulder ache
Bought this mattress because our $3500 Tempurpedic became senile and lost its memory after only eight years. This Alexander Signature series mattress has been great right out of the box. We have been sleeping on it now for about 6 weeks and NO complaints. We highly recommend this mattress & company. Fast , friendly, knowledgeable service.
Ordered online, wasn't sure I'd like it, but everything turned out great. Super soft and comfortable... my mom likes it better than her bed.
We have recently purchased the Alexander Signature series bed, and holy cow, I noticed a difference in sleep within the first week. I felt more rested, and it was sure comfy. It was really easy to take out of a box and move from the apartment building mail office to our apartment. The box ripped while we were carrying it, but it almost made it easier to grip the round mattress than the handles on the box. I would definitely recommend this mattress and nest bedding to whoever is talking about buying a new mattress. We also were able to try it out at an online mattress showroom we have in the Twin Cities called Sleep Sherpa. So if you are not from Minnesota, look up to see if there are any of those type stores by you!
Shipped quickly and neatly. Love the mattress, it needs a little time to mold into a custom fit the sleeper, and now after the adjustment period, I am finding more peaceful and restful sleeps. Love the financing tool as well! Super quick and easy.
This was our 2nd purchase from Nest for our guest bedroom. We love the Alexander soft and the service Nest also provides. Thank you!
Excellent. Well built/designed and no damage/flaws. I really am happy with this purchase, sleeping has improved and this is extremely comfortable. Sleepopolis was a fantastic resource for study. I chose this over five others. Very difficult decision, but again, I have no regrets.
Excellent customer service throughout the order process and all arrived as expected and on time. Bed is super comfy!
I’ll start by saying that I prefer a spring matress over memory foam but for a foam matress this is far and away my favorite I have slept on. Tried another brand and returned it as it was too firm for my preferences.
So soft. A guy my size, 230 5'9'' sink right in. Great on wife's shoulders as a side sleeper. I myself prefer a bit more firm but highly recommend this mattress and Nest bedding for that matter. Great customer service and great communication.
Love it. A great nights sleep.
We have had the signature medium for about a month, king size. When we first got it, it was really firm, I couldn’t even sleep on it. But, it has softened up a bit, but no much. I have to say that I have since gotten used to it, and I actually find it very comfortable. I am used to sleeping on a pillow top soft mattress, so the transition was difficult, but worth it in the end. I sleep more soundly, and my arms don’t fall asleep anymore. I am a side sleeper, and no more back and hip pain. I do however, wish it was just slightly softer. If you are looking for a softer matress and are stuck between the soft and medium, the medium to me is slightly on the firmer side. I am 5’7”, about 140 lbs. my husband is around 200, but he can sleep on anything. Overall great mattress.
I was hesitant to try buying a mattress online. I'm glad I did and I wish I hadn't waited so long. This mattress is not as soft as our last one but after sleeping on it a few nights, I realized that it is more supportive but still soft enough to snuggle into. Our previous mattress (from a retail store) in retrospect was too soft, didn't give enough support and was twice as expensive. This is a much better buy. My husband and I both love the new mattress. I'm glad I didn't go with the medium, it wouldn't have been plush enough for me. This feels more like a medium soft mattress. It was easy to set up. It's been over a month now and so far so great!
I own a king Tempur-Pedic Contor firm, spent $USD 3300 several years ago and my wife and I really love it. The Nest Alexander firm king we purchased two months ago is absolutely fully comparable to it in terms of comfort and full body support at one third the price. Excellent value for the money, we cannot distingush any differences between the two mattresses.
We had a spring mattress prior, never had memory foam. When needed, and overdue for, a new mattress, spent much time looking at mattresses and reading reviews. We got our mattress from Nest almost 4 wks ago. I like a softer mattress then my husband so compromised with a medium of the alexander signature mattress. Husband noticed a little outgassing, but I didn't (i do use 2 pillows). I did not feel there was any breaking in time, mattress was comfortable right away. Both of us are comfortable with this mattress although not sure it helps with my husbands back pain. I have a problem with hot feet so i was interested in the cooling of the mattress. The bed warms up under your body torso but elsewhere is cool. That helps me because i can move my feet and it is cool anywhere they are. There is some collapse at bed edge but has not been a problem and I do sit on edge to put socks and shoes on. It is difficult making bed, may be because set in platform bed and diff to get sheets around corners and edge- too heavy to lift corners up.
Was skeptical, but now a believer. Great night sleep.
Very comfortable mattress, but their customer service is what makes this company stand out. Excellent.
I purchased the Alexandar signature series and I couldn't be happier with my purchase! One month in and it's as comfortable as ever! It's hard to want to get up in the morning...
I cannot find the words to express our satisfaction with The Alexander Signature Series Mattress. It is the best mattress we’ve ever owned. Period. Back problems gone. Pressure point pains gone. Stiff joins in the morning gone. A perfect night’s sleep every night since it arrived. We could not be more pleased!
I'm in the process of contancting the company to try to change my mattress for the medium firm because the signature firm is almost like sleeping on the ground imo. I've had it for a month and a half and I've tried jumping on it and tried to break it in but it feels really hard. I'd go for the medium at least. 3 stars for positive customer support up to this point and the ability to finance through affirm
My review is not about the mattress itself since I only had it for a day but about the way it's been delivered. I received a notification that my mattress will be delivered yesterday. I took the old mattress down and started waiting at home. It was getting late and I was wondering why it has not been delivered yet. I opened the door to check and found the box lying around by my rose bushes far from my door and one side of the was box open as if it has been thrown. They did not even knock on the door, apparently just throw it and left. Believe me, I get lots of deliveries and I've never seen anything like this. So frustrating. It made me question whether I bought my mattress from a wrong company.
I am writing this review from my nest bedding mattress right now. My significant other and I are overjoyed with our decision.
This is our first memory foam mattress, to date happy with the quality. The mattress is firmer than I’m used to, but have been resting well. Maybe as it gets used it may loose some firmness but I would be okay with that. The delivery and set up went as planned no complaints.
Night #1 on our new Nest bed.... Well, we've tried 3 beds so far and we may have a winner!!! Thank you Josh in the Denver Nest Store who helped me with deciding on a model. Joe Alexander- after 1 night on our Alexander Signature Soft King - my husband got up and said his back felt good and the bed was "pretty good". That is a high compliment after 3 months of rock hard "soft" beds. And after 2 failed mattresses. A suggestion: R & D should come out with a mattress for waterbed lovers. We had ours about 20-25 years and it wore out. I know I'm not the only person who loved their waterbed and is now looking for that cushiony feel but is struggling. I hope we found our new bed!!! Looking forward to night #2!!! Kim 😊👍🏼🙌🏼
I sincerely regret purchasing this mattress, because pretty much all I think about when I'm at work is getting back into bed. I recently decided that it was time for a new mattress and after inadequate research settled on a Purple. I know several people who claim, verbatim, that they are "obsessed" with their Purple, but it was entirely too firm for my liking. I realized that as a side sleeper I much prefer a softer mattress. When the recycling company came to pick the Purple up when I returned it, they told me a lot of people return them. I purchased the Nest Alexander Signature Series in soft, and I AM obsessed. It's squishy without compromising support, you sink into it but not so much that you get stuck. I do still think it has a memory foam feel to it even with the quilting, but it's not as pronounced or slow to react as many memory foams. If you're a side sleeper who loves feeling like you're sleeping on a cloud, I highly recommend the Nest Alexander Signature Series mattress in the soft comfort level.
I love this bed! It's the best bed I have ever owned. The only bed I have ever slept on that felt better was in a fancy hotel and even though I looked under the sheets and googled the bed, it was not available for retail. I slept on my friend's bed that is the same as this, and bought mine based on that. I'm so glad I did!
I just got my Alexander Signature Soft Mattress and I LOVE IT!!! I've never had such an amazing mattress. When I lay on the mattress, it hugs me in all the right places and gives me support where I need it. I feel like they actually made me a custom nest for my body! I had the Purple Mattress before, and after Nest Bedding, I realize how uncomfortable the Purple Mattress was. Purple sells you a slab of rubber with holes in it and markets it as a bed. Nest sells you the Rolls Royce of mattresses with the finest materials at an affordable price. Don't fall for Purple's creative marketing. if you're looking to buy a bed, buy a real bed from Nest. If you're looking to buy a science experiment, buy a mattress from Purple. Even better, Nest customer service is AMAZING. I called in and spoke to Amber because I had some concerns with being a little warm at night, probably because of the mattress protector I was using (which I purchased from Purple) and she sent me the Nest Cooling Mattress Protector (which I'm very excited to try) FOR FREE!! You can't beat a company that cares about the products they make, and the customers that buy it. Beds are different for everybody, some people like Purple but I definitely prefer Nest Bedding. If you're looking for a Mattress give Nest a try, you'll fall in love! (and deep soothing slumber) Thank you Amber for making my sleep experience awesome! Very excited to try the cooling mattress protector!
Bought the Medium mattress but it was too soft. Sent an email to the company to ask about upgrading to the firm mattress as we were within thne100 day time frame. Received a reply from the president of Nest almost immediately confirming that the new mattress would be shipped as soon as it was manufactured. It is perfect and Nest has a lifetime customer
I had tried a Casper mattress and found it too hard, as I am a side sleeper. The purchase and shipping with Nest was easy. For the first night, I found the Alexander soft mattress to be too soft, but it took about two weeks for either the foam to firm up, or for my body to get used to it. I am now really liking the softness of the mattress, as it is plush on top and more gradiented below, while some other mattresses have a top plush layer, but you only sink until you hit a harder layer below. There was no odor with this mattress, the quilting on top is lovely and is nice enough without a mattress pad, and my dog absolutely adores the bed.
I tried 3 different beds to help my side sleep aches and pains and the nest alexander signature was the best for me. Company were great to work with.
We've never slept on memory foam before, so this purchase was a huge decision for us. We were coming from a 13 year old Sleep Number that couldn't be salvaged any longer. It took some getting used to for the first month, but I'm so glad we switched. No more morning back pain! Still adjusting to how it feels as a side sleeper and still healing from the joint pain the other mattress caused, but every day is better. Thank you Nest!!! I hope to buy another for our guest room one day.
I was in the process of moving and my old mattress was over ten years old and giving me and my older dog all kinds of problems. I had a car accident injury that would act up a lot and the mattress was too soft to be of any help. My dog was almost 11 at the time and had arthritis and the mattress was so soft he couldn't get in and out of bed; I had to carry him. I was drawn to this mattress when I read the description because I wanted something very firm but still comfortable. My concern was that the mattress be comfortable for myself and my dog since he sleeps on it too. The mattress arrived in a box very quickly with consistent updates (when it was being processed, shipped, etc). We had it shipped to our new apartment so that there would be plenty of room to unbox it and let it settle (it's recommended you give it 48 hours to fully form). We unboxed it in an empty room (make sure you have lots of space) and it was like unrolling a giant tube of cinnamon rolls! As soon as we cut the plastic, it started settling very quickly. I'm pretty sure my dog did not give it the full 48 hours before he insisted on testing it. Our first night with the new mattress was great- it doesn't dip or leave an indent when you've slept in it for a while. My dog can move really easily on the mattress and sleeps very comfortably through the night. My back pain has gradually started to go away as well. The mattress also doesn't seem to collect a ton of body heat which is especially helpful in the summer! I've had this mattress for over three months now and I am SO happy with it. I fall asleep much quicker than I did before and wake up much more comfortably. My dog prefers to spend as much of his day as possible on the bed- it is even preferable to his favorite spot on the couch he's had for years. I've been telling all my friends who need new beds to check out The Voila Box because a good mattress makes SUCH a huge difference in your quality of life. Good sleep helps everything!! *I received this mattress complimentary; however, all opinions are entirely my own*View More Reviews
We bought 2 twin extra-firm XL's around Xmas 2017 when we were in FL and had them delivered to the condo we bought in MA. We slept on them a few days, went back to FL, and then moved back to MA. June 7, 2018, so I have actually been sleeping on it for about 7 weeks. The extra firm mattress was too firm for my hips, neck, and shoulder (side-sleeper) but it was 100-day comfort guarantee, and I was well over the 100-day comfort guarantee. When I emailed Voila about this they offered to send me a 2" Performance enhancing gel-infused memory foam topper designed to complement their Voila Hybrid mattress. I appreciate this gesture of goodwill from Voila and must add my wife loves her extra firm mattress, as she did not like the "valley" that formed over time with mattresses we had in FL.
Purchased a medium queen sized Voila for my parents and they have loved the bed from day 1. My father is a light sleeper and will wake up randomly through the night for whatever reason and not fall asleep. With the Voila bed, he has been sleeping through the night and is less grouchy overall. When I need to replace my own bed, I will be buying a Voila for myself. Worth every penny.
We received our mattress yesterday. It was two days early! Being an older couple, we hired our grandson and friend to carry it upstairs. It was easy to unpack and the plastic removed without problem. There was no smell. We let it rest for 4 hours. Then I made it up with our queen sheets. They fit better on this bed than on anyone bed we have had. Six hours later we tried it briefly with my husband saying it might be too hard. I ordered the plush for him. Well we had a fantastic first night sleep! I hesitated to order a bed online but so far we are completely happy.
I had a 100% memory foam mattress for the past three years and decided to get a new one after I herniated a disc in my back about a year ago and my doctor suggested upgrading to a firmer mattress to help support my back while sleeping. I ended up settling on the firm Voila and it has been a substantial upgrade to my memory foam mattress. I find it much more supportive than the "firm" memory foam mattress I had, and since purchasing it about 4 months ago I haven't noticed any degradation in the shape of the bed. Recently I've been able to start doing athletic activity again, and I think part of that is due to upgrading my bed to a firmer, better mattress. I sleep really well, and feel great getting out of bed in the morning. I'm extremely satisfied with the bed and would definitely recommend their firm mattress to someone searching more back support. The one thing to note that I didn't expect is that, coming to Voila from a 100% memory foam mattress, this bed is HEAVY. Makes sense when you think about the implications of the construction, but it shocked me when I was moving the bed from the box to my bedframe, especially considering I have a bad back! But that isn't a reason not to buy it. Just be careful the first time you try to pick it up!
After 46 years married to my best friend (Judy) and many different types of mattresses over those years, we found the "Voila mattress" has given us the best nights sleep we have ever had. Thank you,-Jerry and Judy
Absolutely love this mattress! My back hasn't felt this good in years. I have waited 100 days, so I can give the best review. After much reading, including reviews on Consumer reports, I decided on the medium firmness to help with back pain. I had increasingly worse back pain on my old innerspring mattress that had gotten too soft and was sagging. Finally decided it could be the mattress and I was correct. It definitely felt too firm the first month, but my back was already feeling better, so decided it must be the right firmness. Currently it feels so comfortable to me. I sleep in all positions, back, side, and stomach. Even after a day of yard work resulting in soreness, my back feels back to normal the next day. Can't recommend it enough!
After many years of a traditional mattress, we were looking for an upgrade to the sleeping experience. After trying another well known foam mattress, we were left with a less than satisfying solution. The mattress had minimal edge support and was softer than expected......so we returned it and searched for an alternative. We found Voila and frankly were slightly skeptical. Full disclosure - we had a back-up plan to buy a traditional mattress if this one did not work out. It has been a few weeks now, and we are happy to say the Voila has delivered on all of our sleeping expectations. Great edge support! Great comfort! Awesome breathability! This is a keeper! The only thing keeping us from awarding a full 5-stars is that the company does not offer a delivery/set-up option. The OTR carrier simply wanted to leave the mattress in our driveway - not good for a king-size delivery! Besides that point we are 100% satisfied and recommend this mattress. Best regards, The Hanshews
I got this mattress quickly and it has been extremely comfortable. No complaints so far with it.
I purchased this mattress two and a half months ago. I saw that people were saying the medium mattress was really firm, but didn't want one that would be too soft. My husband loves the firmness. I am not so sure. At 102 lbs., I hardly put a dent in it. However, I was recently diagnosed with sleep apnea, so I hope things will improve. I'm giving it a 4 until further notice.
We had a pillow top mattress for about 8 years and even put a gel mattress topper on it but I would wake up with back aches and as a side sleeper-numb arms! So I decided it was time for a new Cal. King mattress so the research started! There are SO many mattress stores everywhere and stopping in can be an education in itself but a very expensive one!! So I went to Consumer Report and read the reviews and recommendations on foam, traditional coil mattresses and then hybrid mattresses which combines the two; that was what we wanted! Now to order a “bed in a box” or go to a store?!? Decided to order-no huge commission for sales person- but then which one because are about 10 different beds here too. Most all have some return policies so that relieved my husband fears IF we didn’t like it. Viola has 90 days but they want you sleep on it 30 days before you decide so you can adjust to mattress. We have slept on the mattress 16 days and I can say I don’t wake up with back aches! The numb arm comes and goes so will have to see on it. My husband greatest fear was it would be too hard we ordered medium firmness and he says it is fine. There is many layers but I just wonder if there could be a little bit more woven jel on top so there is a little more softness for the initial touch? All in all we are pleased; there are cheaper “ordered” mattresses and a few more expensive but $1400 was what we paid.
I have been sleeping on a Sleep Number mattress for 20+ years (two different mattresses). I find the Voila mattress to be just, if not more comfortable. If you've been shopping for mattresses you know that Viola is about 1/3 of the price as Sleep Number. Enough said.
We recently purchased the Voila king mattress for our second home based on the Consumer Reports and other reviews we read. I must say I was skeptical buying a mattress in a box and not checking it out first. We love it!! It is extremely comfortable and my lower back pain is no longer an issue in the morning. Our youngest daughter is moving out on her own and we bought her a smaller size in the same mattress.
Amazing how the bed fits into a box. Cal king size. Great price. Ordered firm and it’s very firm I’m sure it will soften as time goes on. Only real problem was the delivery R+LCarriers gave the 5 hour window at the end of the 6th hour the driver called as we were about to go to dinner and said he wouldn’t deliver because he didn’t know the streets in our area (wasn’t the normal driver) and didn’t want to take the truck up the hill. My wife and I had to met the driver and deliver the mattress to the back of our car. Not great service.
I bought 2 twin sized mattresses for teenage daughters - they are blown away with the difference between their old mattress and the Voila mattress. Delivery was prompt, unpackaging was easy, and overall no fuss. I highly recommend.
I ordered the Plush XL Twin. I am a side sleeper and I woke up several times at night because either my arm on that side was asleep or my entire side hurt. It really did not feel "plush" to me. Perhaps this mattress is more ideal for back sleepers.
Medium hard/soft. Very good mattress, excellent for the price. Very comfortable. just a note: getting it up to the 2nd floor is a two person job, I recommend removing the box, but not cutting the inner plastic wrap, the plastic slides better on stairs.
We were sleeping on a Saatva for just under two years when we decided to downsize the bed for more floor space in our bedroom. I was just about to pull the trigger on another Saatva when I saw Consumer Reports ratings of the Voila. Figured what the heck, they pay shipping both ways so I'll give Voila a try. THE BEST decision I've ever made concerning a bed purchase. I'm a side sleeper, but on the Voila I sleep side, back, stomach, and am so comfortable and rested in the morning. Love this bed so much I ordered another to replace the mattress in our guestroom. I cannot recommend this mattress enough. I bought the medium and it is perfect. Seriously, if you're thinking about a new mattress look no farther.
The mattress is fine. No complaints at all. In fact, it's quite comfortable. My only small peeve was the shipping. They used FedEx and required a signature. It was stressful since the FedEx truck usually comes during work hours and it's tough to take time off work to wait at home to sign for the mattress. Once the mattress was shipped, the folks at Voila weren't able to change the signature requirement. Still, it all worked out and now I have a fine mattress. Just be careful when you order and do everything you can to avoid the signature requirement.
We were searching for a new and firmer mattress than we currently were using. After doing an enormous amount of online and Consumer Reports research, we decided on the Voila. To be perfectly honest, we had never heard of Voila, but we certainly are glad we found it. It is amazing to watch this king size mattress, in a relatively small box, unfold into a great mattress. So far it has met all our expectations with quality and comfort. If it remains as it is, we have become Voila customers forever!
Our 9 year old Temperpedic has permanent divits on each side. They have been getting progressively worse over the past few months, which was very disappointing with such a "high priced" mattress. So I ordered a Voila King in firm which has gel top layers, not Visco foam which can and does break down over time. We then put a 3/4" memory foam mattress pad on it and when you first lay on it, your brain says, "Whoa, that's pretty firm".....then you wake up the next morning feeling great. The Voila scored a 77 out of 100 in Consumer Reports with the highest score of all mattresses tested at an 84. We went with the Voila because in the same test it's durability rating was listed as "excellent" and the price is reasonable. CR does some pretty serious accelerated wear and weight testing & I recommend reading their report. The packaging of the mattress is brilliant(the box was about 1' square and 6+' long), but remember, a King weighs in at 160lbs, so having help moving the box in recommended. Unlike the Temperpedic reviews, neither one of us noticed any strong smells from the Voila when unwrapped. Anyway, so far we are extremely pleased with the Voila, and are curious to see how it holds up over the years.
FedEx shipping required a signature for delivery. Few of us are readily available at home during the day to accept delivery. This required me to change the delivery address to a Fed Ex store, which then required me to load it into the car to bring home. So much for front door service. The packages weighs 100+ pounds, which would prevent most would-be thieves from taking it. Leaving it on the doorstep seems reasonable to me.
I had to return my first mattress from another manufacturer and now love this one. Have had it for 3 weeks
We purchased our Voila medium queen mattress last fall. Last week we discovered a bulge in the side 🙁 Not knowing much about the company, I was really concerned that there was going to be red tape, loop holes, and/or frustration trying to utilize the warranty. It ended up being one of the most pleasant customer service experiences I've had with any company. My initial email and every subsequent was responded to in a couple hours or less. All of of my questions and concerns were answered in a clear and professional manner. Those that responded came off as just being really nice. I was offered a replacement or a refund. We definitely took the replacement (we LOVE our mattress). And we already have the replacement in our apartment. Kudos to the Voila family for truly standing by your product and for treating your customers (us) so well. I will continue to recommend you to anyone and everyone. 🙂
I wanted a traditional mattress without the price and with the ability to return it after sleeping on it at home for a few weeks. I also wanted a thicker mattress and to try a boxed one with innersprings. However I didn't want to go to a traditional mattress store like RC Willey and feel...well...boxed in while trying to make a decision. The edge support on this mattress is amazing. I've slept on a few foam type mattresses that seem smaller because the edge collapses and you feel like you need to stay far away from the edge so you don't roll off. Also, the springs give Voila an advantage over a lot of the mattresses that you order online. Since it has heavy metal, ha ha you can expect this mattress to be heavy. You'll need some help getting it from the porch to the bed and in our case, up the stairs. That was definitely a workout! This is going in our guest bedroom - our old mattress upstairs has developed body impressions and that's when you know it's time for a new one.
If you are completely overwhelmed with the mattress buying process, as I completely was with so many companies, here is my review to hopefully help you out if you're looking at Voila. Research, Research, Research! I’m so happy I researched a dozen mattress companies in detail before purchasing. These companies included the likes of Casper, T&N, Purple, Alexander, Sapira, Leesa, Serta, Sealy, Beauty Rest, etc. I was overwhelmed by all the options and felt so many of them were simply telling the same story with fancy marketing videos. I had a friend tell me about an awesome new mattress company he said was breaking the mold of the typical bed-in-box company that was focused on a luxury mattress experience with an affordable price. It was Voila. I figured it wouldn’t hurt to add another company to the mix of all my research and I’m sure happy I did. Here is a quick summary of the reasons why I purchased Voila over all the other companies without going into too much detail or sharing my massive excel spreadsheet. The main things is for all the components/layers that Voila has to offer, it was extremely cheaper than all other comparable products. Coiled Springs: When I looked at every mattress over $3,000, almost all of them had zoned pocketed coiled springs and realized this is critical piece to actually get the support on all the high pressure points of the body. My lower back was in desperate need of something to provide adequate support. Quality: Voila wasn’t just 2-3 pieces of memory foam put together and compressed in a box. It had 12 layers of materials that all worked together to provide a pleasant sleeping experience. This included high quality latex, gel-infused memory foam, 5 zone pocketed coiled springs, triple edge support around the mattress (makes your mattress feel 2x the size), and breathable airflow materials to offer a cool sleep at night. Comfort Choice: I loved that there were 3 firmness options (Plush, Medium, Firm). So many of the other companies had a one size fits all firmness, but I knew we wanted something a little firmer for my wife and I, and something a little softer for my kids. Price: No, it wasn’t low-cost mattress. But Voila was easily the biggest bang for your buck company in terms of quality, layers, support, comfort level, etc. when comparing to other companies offering the same product, layers, and quality. It was actually 1/3 to 1/4 the price of comparable mattresses made with the same quality and same components. After sleeping on the mattress for a 3 months now, I can say with confidence I’ve never slept better. We had a Sleep Number before and absolutely hated it. I felt like I was always a little sore in the morning and the my butt/hips area never had support. I’ve also noticed a HUGE difference in the coolness of sleeping at night. I’m comfortably on top of the mattress and don’t feel like I’m getting smothered into the mattress. We ended up ordering twin and full size mattresses for all of our kids as well since they were on the old floral looking mattresses that were probably 20 years old. We feel it’s been a great investment. Negatives/Cons: Box came pretty dirty from the shipping company and looked a little beat up. I would recommend removing the box in your garage or outside and then carrying the plastic rolled-up mattress to your bedroom to make sure you don’t stain your carpet or floors. There was about 12-24 hours of a very light off-gasing smell. I assume this is completely normal with any compressed mattress, but couldn’t smell anything after the first day.
Voila has really created a premium style mattress that's well worth the price. Instead of going to a local store to find a mattress with coils and memory foam we found Voila. We selected the plush style and are very happy with the softness and durability of the bed. We will be looking at Voila again when we need to replace another bed at our home.
My wife and I have couldn't be happier with our Voila mattress purchase! Delivery was timely and easy to track. The mattress was a lot of fun to open, we couldn't get the six year old to stop giggling at the insta-inflate! The mattress has a great look, with the patterned top and the wavy sides. But most importantly, it's super comfortable! We are both on the larger side, and the medium is perfect. I also love that it has great edge support for sitting, unlike many other box brand mattresses. Soft but firm, cool but cozy, Voila! Our new favorite mattress!
This mattress offers both firm support and the perfect amount of cushioning on top. We got the plush mattress and we love it. I was worried that it might not be firm enough but it offers great support! I love having a little extra memory foam on top, it makes it easier on aching joints. The mattress is also really pretty with a quilted white top. We are super happy with out Voila mattress!
I ordered my Voila mattress on a Saturday evening and it arrived on Wednesday morning! The mattress arrived early on the 3rd business day just as promised. Fast! The online order process was really simple and the website is easy to navigate. I originally thought about ordering the medium firm mattress, but my husband talked me into the plush. We are very pleased with it! The mattress is still very firm and sturdy, but with just the right amount of cushioning on top. (Great for my stiff joints). When we put the mattress on our bed I was pleased with how pretty is it! The top has a white quilted pattern that looks really nice.We are super happy with our Voila mattress! Lisa L Utah
I tried Casper, and another brand that also got high marks in a review. Voila is the one I kept (medium firmness) because it was the really comfortable. I purchased about 6 months ago, and still genuinely happy with it. It's soft on the top layer, and really gets rid of pressure points. On the Casper my arms were falling asleep and getting numb. The other one I tried, was way too soft and misaligned my spine. Even thought it was so "soft", I still had pressure points on it somehow. I felt sunk into a poor posture as I slept, and rolled into the center - it was horrible. The Voila, while soft and pressure relieving on the top layer, has great support. It's really a perfect balance. When I purchased, Voila was kind new to the game. I don't know if they've got more recognition since then, but I'm writing this for some reason at 2am because I just really like this mattress lol. The only down side, I really wish there was a way to change to covers on it. I have a mattress protector, but I'd still like to change the cover once a year. Maybe my impression, but it just looks yellowish compared to bright white sheets. But, perhaps not that white to begin with I can't remember. Overall pretty minor issue. And yea, it's heavy. I solo carried it up 2 flights of stairs. You probably would like 2-3 people for the job though. And yea, it is so comfortable. Part of the reason I'm writing this, is so Voila stays alive and if I ever need replacing or adding another mattress I know where to go.
We've had this bed a few weeks and so far it has been great. We set it up in our living room so we could be sure it was going to be the right fit and left our Sleep Number bed in place. One night we switched back to the Sleep Number bed and my husband said "NO MORE!!" We both woke up hurting. My only complaint is the company who delivered it. They would not bring it up my drive way and my husband had to go and pick it up in his truck. The man would not even come help him get it in the house! So much for good customer service from R and L Carriers in Birmingham, AL!
My Voila Mattress is the BEST purchase my husband and I have ever made. Not only is their customer service incredible- they made sure our mattress arrived at the house that we were moving to (across the country) the exact same day we moved in- but also the mattress is the best I've ever slept on. The Voila mattress is not just a chunk of foam like all other bed-in-a-box mattresses out there. The Voila mattress has springs that give support, while still offering you a choice in firmness (plush, medium, or firm). Honestly, I will never sleep on another mattress ever again. It is really that amazing!
For a while now, I have been having trouble getting comfortable in my bed--lots of tossing and turning, leg aches, back soreness, waking up frequently during the night, etc. A neighbor of mine recently purchased a Voila mattress and suggested that I take a look at the Voila products. My husband and I did some research on beds and decided to purchase the Plush Voila mattress. We slept on our new mattress last night, and it was really comfortable for both of us. The difference was amazing. I had thought, "Oh, my old mattress isn't that bad," but our new Voila mattress proved me wrong. We are so happy we purchased our Voila bed, and we highly recommend it to anyone in the market for a new mattress.
Love everything about Voila!! The mattress, the delivery/packaging, their customer service, the company, the people, the price point, firmness options…!
I bought this mattress after seeing a Sleepopolis review on it. I was originally looking at getting a Tempur-Flex Supreme, which they claimed this was very similar to. Well, it wasn't; this mattress is firmer than the Tempur, but I'm hoping the foam softens some over time. I will say that even though it's firmer than I originally wanted, it only took 2 weeks to get used to the change. The new foam smell went away after 2 days. Before I would wake up 2-4 times in the middle of the night and wake up with a sore back in the morning. Now I sleep like a rock. My girlfriend and I don't wake each other up anymore when either of us moves. I've been recommending it to all my friends because you can get the mattress and a decent platform bed frame all for under $1000. Shipping was fast; I ordered Monday and received it Thursday. I would recommend that you put on a sheet before setting anything else on it because the cover likes to grab fabric.
I ordered the 'soft' mattress and it is VERY firm. After extensive research and foam density comparisons I bought this mattress because it had a better warranty than the in store mattress that we liked with nearly the same specs. However, upon arrival this mattress is MUCH firmer than both the site and the reviews had led me to believe. I weigh 180 lbs and only get 1/4-1/2" compression when lying down which doesn't even fully conform to the small of my back. The mattress firmness is about a 6-7/10 compared to everything else I have tried, not the '3' that the mattress reviews tell you. The quality of the mattress seems nice and there have been no hassles with the ordering process which is why I gave it 3 stars, but after the required 30 day trial I will have to return mine.
No joke Voila is the best mattress I have EVER slept on!!! I had another competitor's boxed mattress before my Voila and there is no comparison. I travel a lot for work too and I can't wait to get back home to slumber upon my own personal cloud! Thank you Voila!!!!!
This has been the easiest mattress buying experience ever. No pushy salesman or going into a store to lie on a bunch of different mattresses. It arrived at the door one day, then we unrolled it, opened it up and done. I love that it is a hybrid of memory foam, latex, and pocket coils. We replaced my daughter's old saggy memory foam only mattress and she has loved it.
I have researched extensively on the kind of mattress we were ready to purchase. My decision was a hybrid . Glad I waited for this newer innovative option-because its the best of both worlds. Business on the bottom-Party on the top!. I consulted customer service because I wasn't sure the "soft " option would be supportive enough for my large husband, but it has proven to be great. Smooth delivery, easy set up, and a very well made product that is affordable for a high quality mattress. So happy to have a fantastic choice for a good night sleep for both of us! (P.S. The soft is on the firm side) We really got a winner!!