Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Nest Bedding is a popular online and brick-and-mortar mattress retailer. They sell a variety of different mattresses, including a high-end hybrid mattress, organic and natural latex and latex hybrid mattresses, and two all-foam mattresses. Nest Bedding has a tradition of innovating based on customer feedback and customers describe Nest Bedding as providing excellent customer service. With pricepoints that are competitive against name-brands, their's a lot to love about this brand.
Savvy Rest is well known for their organic and all-natural bedding, mattresses, and furniture. Their mattresses specifically are all certified GOTS-organic, which means that the textiles they use are organic only. Also, their Dunlop latex is USDA certified and GOLS certified as well. You can even customize the individual layers of latex in your mattress. Of course, this customization and quality in material comes at a price.
Based on our aggregated reviews and our scoring method, we recommend Nest Bedding in this match up!
See Our Full Review of Nest Bedding
Nest Bedding: 9.4/10
Savvy Rest: 8.5/10
Nest Bedding: 9.4/10
Savvy Rest: 8.6/10
Nest Bedding: 9.2/10
Savvy Rest: 8.4/10
No Back Pain:
Nest Bedding: 9.2/10
Savvy Rest: 8.4/10
Nest Bedding: $399-$4399
Savvy Rest: $1699-$5499
Get $100-$200 Off Mattresses
Get Yours Now
Keeping customers happy is a good first step in finding out if a mattress is going to be right for you. Customers give these mattresses very high marks versus competitors. Read on to see if one of these mattresses will work for your body and sleeping preferences.
A supportive mattress is the secret to a healthy night's rest. You don't want a mattress that hurts you at night. These mattresses provide the kind of support that works with your body.
Edge support is one of the most important attributes for those that like sitting on the edge of the mattress. These mattresses do a well with edge support and don't sag too much on the edges.
Bowling Ball & Density Tests
Popular among reviewers, the bowling ball test gives a good reading on mattress firmness and evenness of support. If a mattress isn't evenly responsive, some people may experience discomfor if it doesn't work with their body. However, these mattresses are rated well and shouldn't have that issue.
In terms of durability, these mattresses are quite competitive versus the competition. Having a durable mattress can mean comfortable sleep for years while one that breaks down quickly can be a hole in your pocket. These mattresses should stay comfortable for 7 - 12 years for most sleepers, which is good on average. Those folks that weight more than average or use their mattresses more than once a day may experience slight decreases in longevity.
Get an Instant Discount for Nest Bedding: Get $100-$200 Off Mattresses
Customer reviews and sentiment are a powerful way to discover if a company is as upstanding as they say they are. These mattresses are rated very well by customers overall, but there are some that didn't share the same experience. Look over the below details to discover if one of these mattresses will fit your body.
Whether a mattress is supportive or not is the difference between comfort and pain for stomach and back sleepers. Side sleepers also need support to align the spine and neck while they sleep. These mattresses do well overall with support. That said, some others didn't like the support so if you are heavier, make sure to do extra research.
This mattress provides above average edge support. Some, however, had some complaints about the support.
Having a mattress with good durability means saving yourself thousands. But, these days, everything from what you wear to where you sleep are degrading faster. These mattresses, specifically, have mixed ratings when it comes to longevity. Mattresses affect everyone differently and some felt happy with the long term comfort, but others were not so sure. If you are considering, make sure to read more before buying.
My husband and I love our new mattress. We are sleeping better than ever.View More Reviews
Purchased this bed a couple weeks ago and wanted to give it some time to make sure before I wrote a review. This Bed is Fantastic! I did so so so much research and reading of reviews on beds to make sure I picked the right one. I'm still trying to figure out what some of the two star reviews are talking about. I'm almost mad they made me so nervous about purchasing the bed. I purchased the King in medium firmness and it is so comfortable....to the point that I was late for work one day which never happens! Keep in mind, my last bed was an old spring one with a memory foam topper. I think what really sold me was the customer service. The people that I talked to on the live chat were super awesome. I spent 10 minutes talking to one guy about my body weight and trying to decide which level firmness I should go with. Another company I was leaning toward was more expensive and didn't have any Black Friday deals. This wasn't a problem but the way they told me was. They went on about how they are a true mattress company unlike these "phony" other ones and that's why they don't give deals.... and you had to pay 100 bucks for delivery. anyway the customer service was fantastic and in my opinion that wins out every time, especially when it comes to returning something. In conclusion, mattress is great, I'm hoping to be able to get their pillows some day.
I wrote a review before for the Alexander signature bed, but it did not get posted. It was either too long or nest bedding didn't like what I said. I ordered the bed in the king size and medium firmness. At first the medium felt very hard and I had to check the tag on the bed to confirm it was medium. After a few weeks the bed softens up very nicely. Overall the alexander signature is extremely supportive and provided great pressure relief. the main issue my wife and I had was the bed slept very hot. We purchased a foundation from nest that was breathable (we were using new tempurpedic flat foundations). We also purchased bamboo sheets, wool comforter and linen duvet cover and four different bed protectors (two waterproof and cooling and two non-waterproof and cotton). Using the organic cotton bed protector the bed was cool enough to sleep on on most days. Ultimately we returned the bed for the hybrid latex. The bed would be a 5 star product if it slept cooler.
I returned my signature hybrid bed for the signature series "medium" because the hybrid did not feel enough like memory foam for me. The new mattress feels much more like a memory foam bed but maybe not quite to the level I was hoping. The mattress does sleep bit warm but overall comfortable. Customer service has been great.
Great bed and really helps with my back problems
I purchased the signature series medium firmness in the king size. I had very high hopes for this bed. I purchased a $2k bed from Denver Mattress about 1.5 yrs ago and have suffered from back pain the entire time. The Alexander arrived from FedEX (dumped in my driveway. Not nest bedding fault, but a lazy fedex driver). When I opened the box there was minimal offgasing, which went away quickly. I originally put the Alexander on a solid tempurpedic foundation. The bed at first felt much firmer then a medium. So much so that my wife wanted me to send the bed back after one day. After about a week the bed softened up very nicely and is a true medium. After the bed broke in a bit it was with out a doubt the most comfortable bed I've every slept in. The only problem was, my wife and I were waking up every night extremely hot. We were both so hot that it was hard to sleep. We tried two different cooling waterproof bed protectors, and a regular pillow-top non-waterproof cotton protector and bamboo sheets. The cooling protectors made the bed sleep hotter. I then purchased an organic stretch knit cotton protector (non-waterproof), the nestbedding foundation (which is very breathable) and the bed did sleep cooler (although I spent hundreds of dollars at this point). By this time I had already ordered the latex hybrid bed from nest to replace the signature bed. Ultimately, I highly recommend the Alexander signature bed to anyone looking for amazing support and an amazing feeling bed. However, if you sleep very hot you might want to look at the hybrid or latex beds. Also, nest beding was very easy to work with on the replacement. They had me donate the Alexander signature bed. I was able to find a very deserving couple that was sleeping on a 30 yr old mattress that are beyond happy they received this bed. Customer service was excellent from Nestbedding. If the bed slept cooler it would be a 5 star review.
The best mattress I've ever purchased!!!
Really liking this mattress, it's been great to sleep on. So much support and nice and thick. It definitely still smells like memory foam though even after having it for more than a month. I let it air out for a couple of days before using and can still smell it. This varies from mattress to mattress I'm sure but just be aware it can happen.
Happy but at the moment having trouble with my shoulders hurting maybe needs to be softer. Contemplating ordering a king size if I can correct the shoulder ache
Bought this mattress because our $3500 Tempurpedic became senile and lost its memory after only eight years. This Alexander Signature series mattress has been great right out of the box. We have been sleeping on it now for about 6 weeks and NO complaints. We highly recommend this mattress & company. Fast , friendly, knowledgeable service.
Ordered online, wasn't sure I'd like it, but everything turned out great. Super soft and comfortable... my mom likes it better than her bed.
We have recently purchased the Alexander Signature series bed, and holy cow, I noticed a difference in sleep within the first week. I felt more rested, and it was sure comfy. It was really easy to take out of a box and move from the apartment building mail office to our apartment. The box ripped while we were carrying it, but it almost made it easier to grip the round mattress than the handles on the box. I would definitely recommend this mattress and nest bedding to whoever is talking about buying a new mattress. We also were able to try it out at an online mattress showroom we have in the Twin Cities called Sleep Sherpa. So if you are not from Minnesota, look up to see if there are any of those type stores by you!
Shipped quickly and neatly. Love the mattress, it needs a little time to mold into a custom fit the sleeper, and now after the adjustment period, I am finding more peaceful and restful sleeps. Love the financing tool as well! Super quick and easy.
This was our 2nd purchase from Nest for our guest bedroom. We love the Alexander soft and the service Nest also provides. Thank you!
Excellent. Well built/designed and no damage/flaws. I really am happy with this purchase, sleeping has improved and this is extremely comfortable. Sleepopolis was a fantastic resource for study. I chose this over five others. Very difficult decision, but again, I have no regrets.
Excellent customer service throughout the order process and all arrived as expected and on time. Bed is super comfy!
I’ll start by saying that I prefer a spring matress over memory foam but for a foam matress this is far and away my favorite I have slept on. Tried another brand and returned it as it was too firm for my preferences.
So soft. A guy my size, 230 5'9'' sink right in. Great on wife's shoulders as a side sleeper. I myself prefer a bit more firm but highly recommend this mattress and Nest bedding for that matter. Great customer service and great communication.
Love it. A great nights sleep.
We have had the signature medium for about a month, king size. When we first got it, it was really firm, I couldn’t even sleep on it. But, it has softened up a bit, but no much. I have to say that I have since gotten used to it, and I actually find it very comfortable. I am used to sleeping on a pillow top soft mattress, so the transition was difficult, but worth it in the end. I sleep more soundly, and my arms don’t fall asleep anymore. I am a side sleeper, and no more back and hip pain. I do however, wish it was just slightly softer. If you are looking for a softer matress and are stuck between the soft and medium, the medium to me is slightly on the firmer side. I am 5’7”, about 140 lbs. my husband is around 200, but he can sleep on anything. Overall great mattress.
I was hesitant to try buying a mattress online. I'm glad I did and I wish I hadn't waited so long. This mattress is not as soft as our last one but after sleeping on it a few nights, I realized that it is more supportive but still soft enough to snuggle into. Our previous mattress (from a retail store) in retrospect was too soft, didn't give enough support and was twice as expensive. This is a much better buy. My husband and I both love the new mattress. I'm glad I didn't go with the medium, it wouldn't have been plush enough for me. This feels more like a medium soft mattress. It was easy to set up. It's been over a month now and so far so great!
I own a king Tempur-Pedic Contor firm, spent $USD 3300 several years ago and my wife and I really love it. The Nest Alexander firm king we purchased two months ago is absolutely fully comparable to it in terms of comfort and full body support at one third the price. Excellent value for the money, we cannot distingush any differences between the two mattresses.
We had a spring mattress prior, never had memory foam. When needed, and overdue for, a new mattress, spent much time looking at mattresses and reading reviews. We got our mattress from Nest almost 4 wks ago. I like a softer mattress then my husband so compromised with a medium of the alexander signature mattress. Husband noticed a little outgassing, but I didn't (i do use 2 pillows). I did not feel there was any breaking in time, mattress was comfortable right away. Both of us are comfortable with this mattress although not sure it helps with my husbands back pain. I have a problem with hot feet so i was interested in the cooling of the mattress. The bed warms up under your body torso but elsewhere is cool. That helps me because i can move my feet and it is cool anywhere they are. There is some collapse at bed edge but has not been a problem and I do sit on edge to put socks and shoes on. It is difficult making bed, may be because set in platform bed and diff to get sheets around corners and edge- too heavy to lift corners up.
Was skeptical, but now a believer. Great night sleep.
Very comfortable mattress, but their customer service is what makes this company stand out. Excellent.
I purchased the Alexandar signature series and I couldn't be happier with my purchase! One month in and it's as comfortable as ever! It's hard to want to get up in the morning...
I cannot find the words to express our satisfaction with The Alexander Signature Series Mattress. It is the best mattress we’ve ever owned. Period. Back problems gone. Pressure point pains gone. Stiff joins in the morning gone. A perfect night’s sleep every night since it arrived. We could not be more pleased!
I'm in the process of contancting the company to try to change my mattress for the medium firm because the signature firm is almost like sleeping on the ground imo. I've had it for a month and a half and I've tried jumping on it and tried to break it in but it feels really hard. I'd go for the medium at least. 3 stars for positive customer support up to this point and the ability to finance through affirm
My review is not about the mattress itself since I only had it for a day but about the way it's been delivered. I received a notification that my mattress will be delivered yesterday. I took the old mattress down and started waiting at home. It was getting late and I was wondering why it has not been delivered yet. I opened the door to check and found the box lying around by my rose bushes far from my door and one side of the was box open as if it has been thrown. They did not even knock on the door, apparently just throw it and left. Believe me, I get lots of deliveries and I've never seen anything like this. So frustrating. It made me question whether I bought my mattress from a wrong company.
I am writing this review from my nest bedding mattress right now. My significant other and I are overjoyed with our decision.
This is our first memory foam mattress, to date happy with the quality. The mattress is firmer than I’m used to, but have been resting well. Maybe as it gets used it may loose some firmness but I would be okay with that. The delivery and set up went as planned no complaints.
Night #1 on our new Nest bed.... Well, we've tried 3 beds so far and we may have a winner!!! Thank you Josh in the Denver Nest Store who helped me with deciding on a model. Joe Alexander- after 1 night on our Alexander Signature Soft King - my husband got up and said his back felt good and the bed was "pretty good". That is a high compliment after 3 months of rock hard "soft" beds. And after 2 failed mattresses. A suggestion: R & D should come out with a mattress for waterbed lovers. We had ours about 20-25 years and it wore out. I know I'm not the only person who loved their waterbed and is now looking for that cushiony feel but is struggling. I hope we found our new bed!!! Looking forward to night #2!!! Kim 😊👍🏼🙌🏼
I sincerely regret purchasing this mattress, because pretty much all I think about when I'm at work is getting back into bed. I recently decided that it was time for a new mattress and after inadequate research settled on a Purple. I know several people who claim, verbatim, that they are "obsessed" with their Purple, but it was entirely too firm for my liking. I realized that as a side sleeper I much prefer a softer mattress. When the recycling company came to pick the Purple up when I returned it, they told me a lot of people return them. I purchased the Nest Alexander Signature Series in soft, and I AM obsessed. It's squishy without compromising support, you sink into it but not so much that you get stuck. I do still think it has a memory foam feel to it even with the quilting, but it's not as pronounced or slow to react as many memory foams. If you're a side sleeper who loves feeling like you're sleeping on a cloud, I highly recommend the Nest Alexander Signature Series mattress in the soft comfort level.
I love this bed! It's the best bed I have ever owned. The only bed I have ever slept on that felt better was in a fancy hotel and even though I looked under the sheets and googled the bed, it was not available for retail. I slept on my friend's bed that is the same as this, and bought mine based on that. I'm so glad I did!
I just got my Alexander Signature Soft Mattress and I LOVE IT!!! I've never had such an amazing mattress. When I lay on the mattress, it hugs me in all the right places and gives me support where I need it. I feel like they actually made me a custom nest for my body! I had the Purple Mattress before, and after Nest Bedding, I realize how uncomfortable the Purple Mattress was. Purple sells you a slab of rubber with holes in it and markets it as a bed. Nest sells you the Rolls Royce of mattresses with the finest materials at an affordable price. Don't fall for Purple's creative marketing. if you're looking to buy a bed, buy a real bed from Nest. If you're looking to buy a science experiment, buy a mattress from Purple. Even better, Nest customer service is AMAZING. I called in and spoke to Amber because I had some concerns with being a little warm at night, probably because of the mattress protector I was using (which I purchased from Purple) and she sent me the Nest Cooling Mattress Protector (which I'm very excited to try) FOR FREE!! You can't beat a company that cares about the products they make, and the customers that buy it. Beds are different for everybody, some people like Purple but I definitely prefer Nest Bedding. If you're looking for a Mattress give Nest a try, you'll fall in love! (and deep soothing slumber) Thank you Amber for making my sleep experience awesome! Very excited to try the cooling mattress protector!
Bought the Medium mattress but it was too soft. Sent an email to the company to ask about upgrading to the firm mattress as we were within thne100 day time frame. Received a reply from the president of Nest almost immediately confirming that the new mattress would be shipped as soon as it was manufactured. It is perfect and Nest has a lifetime customer
I had tried a Casper mattress and found it too hard, as I am a side sleeper. The purchase and shipping with Nest was easy. For the first night, I found the Alexander soft mattress to be too soft, but it took about two weeks for either the foam to firm up, or for my body to get used to it. I am now really liking the softness of the mattress, as it is plush on top and more gradiented below, while some other mattresses have a top plush layer, but you only sink until you hit a harder layer below. There was no odor with this mattress, the quilting on top is lovely and is nice enough without a mattress pad, and my dog absolutely adores the bed.
I tried 3 different beds to help my side sleep aches and pains and the nest alexander signature was the best for me. Company were great to work with.
We've never slept on memory foam before, so this purchase was a huge decision for us. We were coming from a 13 year old Sleep Number that couldn't be salvaged any longer. It took some getting used to for the first month, but I'm so glad we switched. No more morning back pain! Still adjusting to how it feels as a side sleeper and still healing from the joint pain the other mattress caused, but every day is better. Thank you Nest!!! I hope to buy another for our guest room one day.
I ordered my bed through a local Savvy Rest store and had an incredible experience. Our contact at the store was incredibly knowledgeable, patient and helpful. I have been so happy with my purchase. I started a search for an organic bed and quickly landed on Savvy Rest. Prior to purchasing my new bed, I woke literally every morning with a backache as my prior bed was causing me issues. I no longer wake up with backaches and wake up refreshed. I've gone from dreading going to bed at night (as I was not comfortable and knew I'd wake up with a back ache starting at some point in the night) to now looking forward to going to bed every night - eager to get sleep - which is not something I've ever looked forward to doing! We ordered the three layer bed along with the platform for it. We kept the platform in the natural, unvarnished color so we could stain later if we chose to but it is so pretty as is (like a whitewash color) I don't know if I want to do that now. But it's the perfect height and was also a very happy purchase for us that I would recommend to others. I was a bit skeptical I'd like the platform foundation at first when I ordered it, but I love it as much as the bed. It's beautiful and creates the perfect height for the bed itself. I also ordered organic pillows - they are amazing! They are so comfortable! We also purchased an organic mattress protector to keep the mattress safe from our pets. I honestly can't say enough great things about our bed or our shopping experience with our amazing and wonderful consultant at the local store. I only wish I'd made this purchase sooner. Thank you, Savvy Rest and special thanks to our wonderful consultant at the local store!View More Reviews
Our sales person was just amazing! She was very patient, making and unmaking bed so we could try a lot of options! She gave us really good advice also. We love our mattress and knowing that they are all natural is so comforting!
My mattress shopping experience at Savvy Rest was wonderful! Great healthy product, superb informed courteous service, on time easy delivery, and best of all I am sleeping soundly for the first time in years- even through hot flashes. I highly recommend Savvy Rest natural latex mattresses!
Savvy Rest was the only place I could find this bed liner. I do think it is on the expensive side but I had already paid so much for my latex bed I figured it was just extra insurance. It is very durable looking and feeling.
It took many phone calls to many different people in order to finally get our delivery.
i am very happy with the customer service. Everyone has answered my questions and doubts. I liked that people had time for me and the store is not crowded and too full. The dog loves her bed and so do I love mine. The woman who delivered and set up the bed was also very helpful and kind.
Very good Company and good products. Follow up could be better and customer service should be a little more pro-active.
Delivery date had to be changed due to other work going on. The new delivery date was complicated by ice and the delivery guys were absolutely fabulous. This is our second purchase and we love Saavy Rest beds! Also, the new and improved foundation is terrific!
Satisfied with service! Mady at the store was great. Mattress is a little firmer than expected but we are getting used to it.
We couldn't be happier! We love the mattress but may love the people even more. We purchased from the Vienna store and dealt with three different people there. They couldn't have been more helpful in getting us into the right mattresses and pillows. And when there was a slight issue, it was handled with care and efficiency. The delivery guys were awesome as well and went above and beyond. We will definitely be singing the praises of SaavyRest. Thank you.
The order was shipped promptly, and communication about the order and shipment instructions were clear and timely.
The online purchase was pretty straight forward. I like the product. However, when the bed arrived the box it came in was soiled and disintegrated. Their appeared to be oil on the outer box. Luckily the plastic bag around the mattress kept intact. I'm not sure what happened but I was rather disappointed because I wanted to keep the box for future shipping.
Staff at the retail store were very patient, helpful and knowledgeable. We didn't feel pressure to buy right away, and that was greatly appreciated given the cost of the item. We switched out the top layer from a soft to medium right away. This did take a little longer than expected, and there seemed to be some confusion about getting in touch with us when the new layer was available to pick up at the store. Overall great experience, and it seems like a well made, high quality product. Thank you.
I am a repeat customer of savvyrest.com. After personal assistance with my first mattress purchase from Dominick because my brother lives in Charlottesville and is friends with him, I now feel comfortable ordering straight from the website, where I've purchased a second queen mattress for a guest room and a baby mattress. I haven't had any issues whatsoever, everything has shipped perfectly up to Maine and the products are just exactly as they are described or shown on videos on the website. I am completely confident in every purchase I make and recommend savvyrest.com highly.
My husband and I purchased the Savvy Rest Esmont Platform Bed. It arrived earlier than expected, and it was carefully packaged. We were very impressed at the craftsmanship and attention to detail. It was a joy to assemble. We had no problems. We are very pleased with the bed. We also purchased two cotton mattress covers and two wool mattress covers which also seem great so far.
No pushy sales people. I had a budget, they gave me the information and I made my decision. Approx 28 nights AND I LOVE my savvy rest! [I even referenced a friend to verify the 'natural' aspect - passed]
Overall we had a great experience and recommend them to anyone.
The staff at Savvy Rest was courteous and helpful. All our questions were answered and I did not feel we were getting a "sales pitch." I liked the layer exchange policy and have used it with no problem. The goal of Savvy Rest is to ensure we are completely satisfied.
I love your product line and your employees seem to proud and invested in your firm's business. It's refreshing to interface with someone who understand the business relationship between provider and customer. Bravo, Arlene
My wife did extensive research, and your very knowledgeable store representative (Lay Lwin Htun )confirmed that research. She used no pressure to complete a sale, and she was extremely informative relative to sale conditions and options. We are most satisfied with your product... well worth the extra $$$.
Very comfortable bed. Online videos very very helpful in showing how to assemble the bed. Was able to assembly myself in about 20 minutes from boxes to completed bed.
This is our second mattress purchase for another room. Very pleased
We visited the store twice after conducting research online. Both visits were very helpful and productive in learning more about the product. We were able to try various configurations of the bed, and learned about the materials and compositions used in making the bed. No pressure to buy.
In my life, I have truly never experienced customer service at this level. We have loved our bed for 9 years, but noticed that there were some problems with the latex. With my parents having the same bed bought around the same time, we could see something had happened to ours that seemed wrong. I contacted customer service and spoke to a lovely person who requested I sent pictures. After very easy communication back and forth they 100% stood by their warranty on the bed and are fully replacing it. It was clearly a flaw in their manufacturing and they were apologetic. Not only is this bed natural, sustainable and good to sleep on, but the company behind it has integrity that is hard to find. I am a loyal customer for life.
overall we are happy with the mattress, several weeks ago I had emailed about a broken zipper on the Kpock pillow case, and no one ever got back with me. I got the sense that since it was not a big deal for you, why bother with me, tho we are a farely new customer, hopefully it was just a simple glitch and someone will email me back with the appropriate action
We love our mattress. We couldn't be happier with it. Our only complaint in the process is that we finally had to call and ask about scheduling a delivery because we never were contacted as we had been promised. I think someone was out sick in the office so we fell through the cracks. Otherwise the process was great!
Great knowledgeable sales staff. Great flexibility in changing delivery date to a later date because our house closing was delayed.
Friendly, relaxed shopping environment. This is our second bed in 4 years and we love them both! Nice selection.
My mattress is very uncomfortable and it was very difficult to assemble
The Savvy Rest showroom was excellent, providing models of the various mattress configurations for customers to assess. The sales staff member with whom we worked was professional, knowledgeable, courteous, and very tolerant of our many questions and apprehensions related to purchasing a new mattress. Because we have an antique bed, this required a custom-sized mattress, which turned out perfectly.
For some reason the savvy doggy page was hard to find on the main website. I would have to go back to the main search engine (google) and type in that specifically, rather than easily finding it on the savvy rest website.
I only purchased samples but I am glad you offer those. I have multiple chemicals sensitivity & it's important to test for tolerance before purchasing.
I think you should have provided a print out of the configuration I ordered and had it included with the delivery. I had ppl install for me and they had no idea... It would have saved some last minute texts/email communications on my end.
Shopping experience was excellent; the in-store staff were very helpful and pleasant to deal with. The delivery staff were on-time, friendly, knowledgable and skilled. They managed to remove our existing king size mattress and box spring down a very narrow staircase without damaging the walls at all. When there was an issue with top mattress layers separating on our king size mattress, the store staff and the delivery staff worked together with us to quickly remedy the problem.
We have THREE Savvy Rest mattresses and we LOVE them!!! They have improved our sleep quality and our health! I recommend Savvy Rest to everyone!
The Serenity bed was easy to assemble and has proven to be very comfortable. I would definitely recommend it to others
Overall, our experience was good. However, there was an unnecessary ordering delay to receive a replacement latex layer to change the comfort level of the bed. The delivery service was outstanding.
Pretty simple...placed an order, it shipped quickly. An item was missing from the initial order, called customer service, rectified immediately and they shipped the item out overnight, which was totally unnecessary but appreciated! Awesome company to order from, good folks working there, and am sleeping better because of it. Thanks!!!
We have purchased a full size 100% Talalay mattress previously and love it! We are interested in the future purchase of a queen size mattress as well. Bernardo is a wonderful salesman in the Rockville store and is so very patient and understanding of any questions or issues that we can think of! He is an absolute asset to Saavy Rest and any customers who need help with their purchase! We will always feel we can call him and that he will take care of us! We have had a Saavy Rest mattress for over 1 year and it's still like brand new! It is a more superior mattress than we were used to and we are looking forward to having another one for our other bedroom. We would recommend Saavy Rest and Bernardo to anyone who wants a better night's sleep and a salesman who knows the product and cares about what he sells you. Thank You Bernardo and we wouldn't go anywhere else!!!
Everyone we worked with at the Berkeley store for our mattress buying experience was helpful, informative, and pleasant. Very positive experience!