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+3.1x better allergies
+1.8x side sleeping
+1.3x pain reliefReview data analysis vs. average comparable mattress
Spring 2023 Updates: Naturepedic mattresses are currently being shipped, usually within 1-3 business days, but some have mentioned delays in some cases. Recent reviewers mention being happy with the customizable firmness options in Naturepedic's mattresses.
Naturepedic has a reputation for crafting quality organic mattresses. They focus on generous layers of organic cotton, wool, and latex in their beds. With options for both children and adults, most customers have good things to say about their quality, materials used, and customer experience. Those rare complaints mentioned durability and high prices.
+3.1x better allergies
+1.8x side sleeping
+1.3x pain relief
Overall Score: 9.3/10
Customer Satisfaction: 9.3/10
Price Value: 9.1/10
No Back Pain: 9.3/10
Trial Period: Depends on MattressSee More Scores
Naturepedic is a popular organic and eco-conscious mattress brand that crafts high quality natural, organic, and hypo-allergenic mattresses. For those that have chemical sensitivities or prefer the feel of firmer latex mattresses, Naturepedic has many options for both for the health conscious shopper as well.
Naturepedic only uses organic certified ingredients in their mattress construction. This means latex harvested from organic farms, organic cotton, and wool. Additionally, they offer Rainforest Alliance® certification for eco-friendly supply chains, and MADE SAFE certified non-toxic. For more information and a full list of their certifications, check out their certifications page.
We'll go through each of Naturepedic's mattresses in detail with a focus on those for adults and children.
The Chorus Certified Organic mattress is Naturepedic's entry-priced option. It features the non-toxic and organic certifications that you'd expect from Naturepedic, but for a price that won't break the budget. It comes at a medium firmness profile and offers pocketed coils, microcoils, organic cotton batting comfort layers, a quilted top layer with organic wool batting, organic cotton fabric, and pla fibre (a fibre made from sugar cane). Customers have good things to say about these mattresses overall and appreciate the price point. Negative reviews mostly mention not expecting the natural smell associated with the untreated ingredients.
Price Range: $1199-$2499
Final Score: 9.3 / 10
The Serenade mattress replaces the Essentials as Naturepedic's mid-grade high quality offering. This 11'' thick mattress features organic cotton and wool surface layer as well as 2'' of organic latex in the comfort layer providing pressure point relief and a more comfortable sleep. It also features pocket coils for better back and spine support. With a slightly cheaper starting price than the Essentials had, it is still a high end priced mattress that focuses more on being safe for you and your family with its materials and construction. Most customers have good things to say, though the mattress is on the firmer side in terms of comfort.
Price Range: $1499-$2999
Final Score: 9.2 / 10
The EOS collection offers three mattresses, the EOS Classic Mattress, and the EOS Pillowtop Mattress, and the EOS Trilux Mattress. The Classic and Pillowtop mattresses feature 3'' latex comfort layers and 8'' encased coils, while the Trilux features 3 layers of latex. The Pillowtop also offers an attached encased pillow top with added organic cotton. Each mattress offers dual sided firmness customization options, which is ideal for couples with differing preferences. Customers have good things to say about these options with the Classic and Trilux getting the highest sentiment. Those reporting issues mostly mentioned smell and wishing to have bought the plush varieties.
Price Range: $1799-$4799
Final Score: 9.2 / 10
Naturepedic's Halcyon Collection is their high end mattress line. The 3 mattresses in the collection are the Azure Organic Luxury, Arcadia Organic Luxury Pillow Top, Elysium Organic Luxury Pillow Top. These mattresses all have encased coils and organic latex comfort layers, but they also have an addition of a luxury blend top quilt, including alpaca, cashmere, and wool. These mattresses are not offered online and have a expensive price point for the comfort level provided. While these are the pinnacle of luxury, the top layers may require regular fluffing and adjustment to keep comfortable.
Price Range: $2999-$9999
Final Score: 8.8 / 10
Naturepedic offers a wide variety of kids mattresses at a more competitive price points than their other lines in a Twin size. These mattresses do not have latex in them with some traditional innerspring options offered. These mattresses come with all the certifications that you'd come to expect from Naturepedic. However, due to lack of substantial comfort layers, these are ideal for children who may outgrow quicker over time.
Price Range: $699-$899
Final Score: 9.2 / 10
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We love this mattress. I was very worried about buying a mattress for my 2 year old because in the past when I've bought traditional mattresses, the off-gassing took months (that was before I knew better about the horrible chemicals in mattresses). My son had a Naturepedic crib mattress and the transition to the Naturepedic twin mattress was a good choice. When the mattress was delivered we set it up in his room and he was able to use it that very night. No off-gassing horrible chemicals, no bad smells. What a relief! I'm very sensitive to chemical smells so I was happy to not have to deal with that here. We started off on the firm side of the mattress for my 2 year old, but it was very hard. He's been sleeping on the firm side for 1 month, but he keeps waking up at night. We also found that he was trying to put his entire body on his pillow, so we thought he would prefer a softer feel. A few days ago we flipped it over to the quilted side and that feels much better. We still need to get a waterproof pad for it, since the quilted side is not waterproof and he's not yet potty-trained. I would not hesitate to purchase this mattress again. It was very expensive, but if he uses it for 10 years, that's only $75/year. Well worth the peace of mind.
I was nervous when I purchased this mattress because many reviews say it is too firm. Is it firm? Yes. Uncomfortable? No. My son went from a conventional plastic-y crib mattress to this mattress. This one is considerably softer and more comfortable. I lay with him at night as he falls asleep, and I am not uncomfortable on the mattress. I have had no complaints. In fact, we are thinking of buying one for each of our other children. This is a great mattress and is one of the most affordable non-toxic mattresses available. It is firm but not uncomfortable. I highly recommend!
This is a fantastic kid's mattress that made for a seamless transition from the Naturepedic crib mattress. If you're unfamiliar with these mattresses and are accustomed to soft, plush "grown-up" mattresses, you may find this too firm or too stark. However, it's perfect for a kid's growing body. There is no worry of off-gassing or chemical smells - it came right out of the box and onto the bed with no airing out time. The waterproof side is great, with a nice texture that is nothing like a plastic-y waterproof pad. This is a high-quality mattress made from high-quality materials that will leave everyone sleeping well at night!
Ordered this mattress after much research and debate. I am happy with my decision. The mattress was not too firm as other reviews remarked, and is actually almost softer than I wanted because I was hoping the firmer the mattress the longer it will last. It is certainly much softer than the 2-sided naturepedic crib mattress. I bought this for my son transitioning to a big boy bed and expect it to last through childhood. I believe it will and it is very comfortable. We are using the waterproof side which I LOVE. It protects the top and sides without having an awful crunchy, noisy sound or feeling. There was a slight natural odor as some commented in reviews but only if you put your nose to the bed and you can't smell it from the waterproof side. Certainly no strong odor or chemical smell. It is expensive, but compared to adult organic, non-toxic mattresses it is much cheaper and I felt was worth the investment for my son's health and my peace of mind.
12/13/2015 Update: After receiving an email from Naturepedic that the mattress I purchased was defective, I ordered a new one. We've had the mattress for about five months now. No issues with lumpiness. However, I feel like the outer trim of the mattress is starting to loose it's shape/looking bent. I don't believe this is normal wear-and-tear because I've never had this issue with my other mattress. =( I was excited to purchase this matress for my toddler as her new big girl bed; however, I was disappointed with the product for a few reasons: 1) I grew up sleeping on very firm mattresses. I prefer them and enjoy them. Although firm, something about this mattress made it quite uncomfortable. It's just too firm. 2) The discomfort of the firm mattress could be that it feels lumpy. It seems like individual springs can be felt while laying on the bed and shifting positions. 3) The waterproof side of the matress seemed loud. The cover was not taught, so when I moved my arms across it, it was as if I was laying on vinyl plastic that can be heard when moving. I purchased a NP crib mattress and had no problems with its quality; however, the twin mattress was a big disappointment. If you have a recommendation for a quality organic mattress, please share.
I never write reviews but I am EXTREMELY disappointed with this mattress. We've had it for just over a year now and we still have not transitioned my toddler to the bed so this mattress has only been slept on a handful of times by the occasional house guest. When we first received this mattress I noticed that it elevated in the center so it almost felt as if you were rolling down hill on either side of the mattress. I thought perhaps this was because it was new and that it would settle down over time but sadly it hasn't. Also the sides of the mattress are sagging. It's almost as if the side of the mattress totally collapses on itself when you sit on it. I flipped the mattress over to the non-potty training side and it weirdly lumpy. I wanted to love this mattress. I paid more for this mattress than I wanted to because I trusted the brand and I definitely wanted an organic mattress. But I'm sad to say that this mattress was not even close to what we were hoping for. We wanted a mattress our toddler could grow up on, now I'm going to have to buy him a new mattress before he even gets a chance to use it.
Since infancy, my now 3 year-old daughter has slept on a Naturepedic crib mattress in her crib and toddler bed. So when she recently transitioned to a twin-sized "big girl" bed (Charleston Solid Hardwood Platform Bed Frame - Twin Size), Naturepedic was our first choice for a mattress that we knew would be free of chemical flame retardants. We opted for the 2-in-1 mattress instead of the single-sided one for $100 cheaper because we knew from experience (with the crib mattress) that it's 100-times easier to wipe up accidents from the waterproof fabric of the mattress itself, than to have to remove a separate mattress pad and throw it in the wash. Plus, many waterproof mattress pads are made of PVC/vinyl, a toxic plastic the emits phthalate fumes that you don't want your child inhaling in their sleep! The waterproof side of the Naturepedic mattress is made of food-grade polyethylene, which is non-toxic and doesn't give off any harmful fumes. Yes, the waterproof side of the mattress is somewhat firm, but not excessively so, and most importantly, my daughter has never complained about being uncomfortable. After all, she spent the first 3+ years of her life sleeping on an ultra-firm crib mattress, so she doesn't know any differently when it comes to sleeping surfaces. Plus, pediatricians recommend a firm mattress for younger kids, whose bones and skeletal structures are still developing. Once my daughter is older (and fully nighttime potty-trained!), we'll flip the mattress over and use the quilted side. This mattress was recently put to the test and passed with flying colors! A few weeks after we bought it, my daughter had an upset stomach in the middle of the night. She threw up a total of 4 times, soaking her pajamas and bed sheets, but the waterproof surface of this Naturepedic mattress completely withstood it all. Each time, all we needed to do was to wipe the surface of the mattress with Seventh Generation Disinfecting Multi-Surface Wipes, 70 Count, change the sheets and put her back to bed. We wouldn't have had enough mattress pads to cope with all the throw-ups that she had. In short, this mattress helped make a rough night a little less difficult for all of us. I highly recommend it. Grade: A
Switching to this mattress stopped an allergic reaction I was having to my memory foam mattress (all the chemicals!). So in that respect, 5 stars. But this mattress is very hard, so I had to buy a latex mattress topper to be able to sleep on it.
My 13 year old wanted a really firm mattress, so we bought him this one. He even wanted the firmer side up. That lasted a day. So we flipped it to the "less firm" side, which was still way too hard. The two sides are board v. Heavy blanket on board. We wound up buying him a 3" featherbed. I still find it too hard, but he likes it now, though, and finds it just right. The featherbed made all the difference.
We purchased this mattress for our now 3 year-old son. I have read that sleeping on an extra firm mattress is good for growing bodies, but I must say that as a mother laying next to him at bedtime, it feels a bit uncomfortable. That being said, our son has never complained, and it has been almost 6 months since he started sleeping on it. Naturepedic has a good price for an organic mattress, so we will simply purchase an organic topper for comfort when he needs it.
I really like the idea of this bed and the fact that it doesn't have most of the nasty chemicals in it that other beds do. That said this is not the most comfortable bed. Its heavy and feels bouncy. My little boy doesn't seem to mind it, but it just isn't that comfortable of a bed.
I hate to give a low rating to a company that makes a matress with little or no fire retardants, but, this mattress was very uncomfortable. It felt like an old crib matress. Even on the softer side of the mattress, you could feel every spring.
Great mattress for our 2 year old. No chemical smells, and nice cleanable surface.
This has been great for my daughter. Feels like a regular mattress. It has held up very well, despite my daughter jumping on it at least weekly, and sometimes with her friends (it is on the floor for safety reasons). I would give it 5 stars if it were cheaper....seemed a little bit more expensive than it needed to be.
This is the second time I have purchased this item and I am very happy with it. As described & well packaged. I would recommend this product and seller.
I have three of these that I have purchased over the years for my three kids. Outstanding quality and complete satisfaction. Never had to offgas it. And sleep comfortably knowing my kids are not exposed to harmful chemicals. This mattress is supported by the environmental working group.
Excellent. Item was purchased for 2 year old. Used on the floor (montessori inspired) with a low profile boxspring. Child sleeps well and I've even fell asleep on it. Very expensive but worth the cost. No odors or new mattress smell.
The bed was purchased for my 3 year old granddaughter because my daughter felt it was important for her to have an organic mattress. We chose this one because it was mid-price and had one waterproof side. Also free shipping with Amazon prime! The bed seems to be very supportive, comfortable and quite dense so I imagine it will hold up well for many years.
Bought this for my 2 year old son. There is no chemical smell with this mattress which is 1 reason why I purchased. My daughters mattress from a regular mattress brand was purchased 3 years ago and still stinks like chemicals when I take the sheets and cover off. This mattress is also great with the waterproof side that actually works and is easy to clean. Comfortable and my son loves it
Not for those with aches and pains, but good for kids! We have a twin and a full size of this brand and are very happy. We also bought real mattress protectors since the mattresses are expensive, but so worth it.
Few people realize the dangerous chemicals in traditional mattresses. It may see like a huge expense to spring for the organic mattress, but it's well worth it knowing that your child is not inhaling toxins while s/he sleeps. As far as organic mattresses go, this one is extremely comfortable. The vendor, "Elephant Ears" I think it was called was excellent and offered free shipping, which saved me $150. This was a very good buy. My baby sleeps like a baby in it.
Excellent quality and finish. Perfect for toddler transitioning from naturepedic infant mattress.
Fits great for a 3 year old. No smell as others stated
This mattress is great. We don't think it is at all hard as other reviewers have complained. If you want a super deep pillow top type mattress then this probably isn't the one for you, but for a high quality, comfortable, basic organic mattress this one fits perfectly.
Love Naturepedic! Wish they made a king size!!
I bought these for my twins after they grew out of their cribs. I had also used Naturepedic mattresses in their cribs. These mattresses are comfortable and reasonably priced for organic, chemical free mattresses. I would always recommend this brand and will buy this brand for my bed when it's time to replace our current mattress.
Fabulous bed! Zero odor, soft Quilting, natural materials.
Great service, love these mattresses. Hopefully it lasts 20 years!
A little bit too hard on one side.
I bought two of these mattresses for my daughters (age 7 and 11) thinking that the the firmness shouldn't be an issue for bodies as light as they are. I love the fact that they are organic, and that they have a water proof side which is good for the earlier, bed-wetting ages. However, they are so hard that my daughters complain about them. I tried a thin topper, and that didn't work. I eventually bought a 3 inch organic foam topper for one of the mattresses and that did the trick for my older daughter. However, the cost worked out such that I would have been better off getting an organic foam mattress to start with.
Great mattress, a little on the firm side which is what I was looking for.
I bought this mattress because it was chemical-free, and I feel really good about that. I thought it was hypoallergenic, but when I received it, noticed that it had side vents. When I called the company about this, they tried to tell me that dust mites stay on the top layer only, so they offered a mattress pad. I'm a physician, and I wasn't happy with that response. I had to buy an additional hypoallergenic cover. It's nice that one side is waterproof, and the other side cottony. I've had the mattress for about a year now for my two year old. It sagged a bit immediately, and the top layer is a bit loose. These are made on a one-by-one basis, and made to order, so I guess that's ok. I thought this would last him 'til high school, but now I'm not so sure. It hurts my back to sleep on it because it's rather firm. After a year, it seems to have an odd-rice-homey sort of smell. Not sure I would buy again because of the price. Maybe all natural/chemical free mattresses sag?! I gave it four stars instead of three because at the time of purchase, there were not a lot of options out there for safer mattresses.
This is our second Naturepedic twin mattress, and we've also purchased multiple crib mattresses. We always love them, and feel good about our kids burying their faces in this organic, harsh-chemical free mattress. I read through the reviews, but have to disagree that this mattress is too firm, at least, not for a child. I bought it for my preschooler, and little kids often use firmer mattresses. I've fallen asleep on it multiple times and think it's fine, and my kids sleep well on these. I love that one side is water-proof for now, and that we can flip it over for a softer side for when the kids are a bit older. I have no complaints at all. UPDATE: At age 6, my son did start to complain that his mattress was too hard. It was wonderful to be able to simply flip his mattress over from the water-proof side to the softer side and please him without having to buy a new mattress! I also have to add that Naturepedic stands behind their lifetime guarantee. After less than 6 months, a spring had somehow rotated itself sideways in our second of these mattresses and was poking to the side. We don't know why or how this happened, but we wrote to Naturepedic and sent them pictures, and they immediately sent us a new mattress. No charge, no hassle. Very, very pleased.
It was pretty weird to buy a mattress online, but I had no luck finding a local store that sold organic (or just non-toxic) mattresses. I really wanted my son to have a mattress that wouldn't be harmful to his health. This one fits the bill, and it seems to be the least expensive option out there. The manufacturer's own website has it listed for $100 more than Amazon, plus they charge $75 shipping. I was pleased with Amazon's price and the free shipping (from Pennsylvania to California, no less!) The mattress is firm, but comfortable. My 3-year-old son has been sleeping just fine on it. I took a nap on it one day, and I noticed it was firmer than my own mattress.... but I slept just fine.
I really wanted to love this mattress. Organic was a priority for me and when reading the reviews it seemed perfect. Unfortunately, the mattress I received is hollow. There is absolutely no support in the middle of this mattress and if an adult was to lay on it, it caves dramatically in the center. I have no idea if my particular mattress is defective but I am definitely disappointed in the product.
I did a lot of research on mattresses and the incidences of sids when my daughter was born, and ultimately went with an organic crib mattress. When it came time to getting her a big girl bed, I had a very hard time finding full organic mattresses. Not one store in my entire city sells them. So I turned online, and researched every brand I could find. I needed an organic mattress that was not based with latex, and so many of them are. I'm allergic to latex, and fear my daughter will eventually share that allergy. Naturepedic is the brand I continued to come back to, as the best option on the market. Expensive, yes, but there are others that are far more, and none that are less that are made of cotton and not latex. What made me hesitate the most in my purchase is the reviews that said the mattress was too firm. I looked into organic mattress toppers that could help with that, but even those were a small fortune. Finally, I decided to go with this mattress. So glad I did, excellent choice. It is NOT too firm or too hard, it's extremely comfortable. It's possible that they made changes since some of these reviews were posted, to make it less hard. I have a terrible back & hip, and this mattress is comfortable to me. My daughter absolutely melts into it, and sleeps wonderfully! It had zero smell when we opened it - no off gassing, no need to air it out at all. When reading reviews, read the newest ones first. Because I think changes were made to this mattress to make it even better. For us, it's a non-toxic, organic, comfortable, odorless option for a mattress. I really think this one is your best bet!
I was slightly worried about ordering this mattress after reading a couple of reviews stating it was rock hard. I went ahead and ordered it anyway because my daughter has chemical sensitivities, and this was the least expensive, safest option I could find for her. I am happy to report that this mattress, while firm, is indeed comfortable enough- I actually fell asleep while laying with my daughter at bedtime and had a very restful night. My back and hips also felt great when I woke. My daughter slept like a rock and didn't stir until morning. I also noticed that, while I am usually a mouth breather when I sleep, it was very easy for me to breathe through my nose last night. This could be due to the newness of the mattress and the absence of dust mites, but I think the lack of chemicals is probably a contributing factor (I usually start sneezing whenever I walk into a store that sells new furniture because of the off-gassing chemicals). My daughter's nose seemed to stay clear as well. This was a big expenditure for us, but I'm glad we did it because now we have peace of mind that our little girl has a healthy place to sleep until she reaches adulthood. When we can afford it, I'd love to get a Naturepedic for the master bedroom as well.
We used mattress for 6 months - but it still had very strong and irritating smell. When we contacted naturepedic - we were told that nothing can be done. We cut the mattress and here is what we foun: https://www.youtube.com/watch?v=vvUF5LSzIJo Please watch before you buy!
Purchased the Chorus mattress mid-July. By beginning of October noticed a sizeable sagging in the middle. By rotating the mattress, I might be able to get a few more months without a rut. Six months is an awfully short time for a mattress to last. As the mattress weighs in at 100 lbs it is very difficult to send back.
The mattress was comfortable day 1! I am very impressed with the quality and comfort of the product and the ease of set up when received, definitely recommend!!
We are glad we considered Naturepedic when it was time to upgrade our teenager's mattress. We had not heard about this brand before but found it at a high end home goods store and decided to research it since we were looking for an eco-friendly mattress. We liked the fact that they use high quality materials such as organic cotton and natural latex and we liked the look of it in the pictures. When we received the mattress we were pleased to see that it was just as advertised and as beautiful as shown in the pictures. We are pleased with the workmanship, comfort, and the easy set up. Our teenager likes it, finds the firm mattress quite comfortable. Overall we are happy with the purchase.
Love that you can customize the firmness and that there are no harmful materials being used.
Tried few mattresses; last was Tempurpedic that we returned. We bought the EOS Classic Cal King Organic Mattress (Medium/Firm) and we are extremely satisfied.
This mattresses is the most comfortable mattress that I have slept on. Always a pleasure getting ready for bed.
Love the king bed. Very comfortable. No new mattress smell. Had back problems for years and a new mattress was suggested. It did the trick. I feel so much better.
After a lot of research online and trying out the bed in a store, we ended up purchasing the EOS Classic King mattress with custom firmness options for the both of us. Setting up the mattress was very easy and hassle free and we really enjoy our sleep.
Bed is very comfortable; but disappointed in the smell of the latex. I had to air it out for several weeks prior to using the bed. The zippered cover is very unmanageable without hand grips. Please ADD them.
I worried about whether it was wise to buy an expensive mattress during a pandemic, but my husband suffers from chronic back pain, and the cheap foam mattress we bought several years ago just wasn't cutting it anymore. Well, after five months of sleeping on this mattress, we have zero regrets. Actually, we do have one regret: Not taking the chance on a Naturepedic sooner! The Cushion-Firm is supportive without being uncomfortable, and as always with Naturepedic, there was no smell upon unpacking. We highly recommend this particular mattress model and Naturepedic as a company!
I love the quality & comfort of the mattresses I had purchased. So I give it a 5. I was concerned with putting them together but found it to be very easier. I also thought the split mattress EOS would not be as comfortable , that I would feel the split , but so far I do not. I was not as happy with the foundation. I love that it is healthy but I feel it needs modifications made to it. I feel it is larger than the mattress. It does not fit perfectly. I do not like that it does not have a cover over it. You can see the staples & wood because it does not fit perfectly. I feel you should make a cover for it to hide this & you should send it free of charge. The foundation was expensive & it doesn't look that way because of all the staples & wood that is exposed. I researched other organic foundations & they all come finished very nicely with their mattresses I feel you should do the same.
We like a firm mattress, more so than most people. Tried the firmest and second most firm topper and realized we'd like something in between. Staying with firmest and hoping it continues to relax a little over time.
We love our new mattress! It took a little bit longer for it to soften up when we first opened it and put it together. We got the plush coils and medium latex, and after a few days it's become softer yet still supportive. We're both side sleepers and love it. My spouse has a herniated disc and back problems and hasn't had a problem. I'm a petite female and have had an all latex mattress before, and it gave me hip pain because the latex wasn't providing enough cushion, so we were really happy to find a natural mattress that also uses coils. We also live in a warm climate and haven't had a problem with the wool whatsoever at night.
We purchased an EOS Pillowtop King mattress after being unhappy with another brand and returning it. We were struck by the helpfulness of the manager in the showroom, the quality of the mattresses, the use of organic materials, the craftsmanship in manufacturing, the shipping speed and the ease of assembling our new mattress. We have been using it now for a year and we love it. My husband's side is slightly firmer than mine and the ability to tailor each side (and even change that over time) is amazing. The mattress has no odor and sleeps cool. We like it so much that we recently bought a full sized EOS Classic for our daughter who had become uncomfortable on her older mattress. After the first night she reported falling asleep much more quickly and a better night's sleep. We have not looked back! I highly recommend this brand.
My husband and I purchased the split king after searching for a solution to my need for a firm mattress and his desire for a softer mattress. We are very happy with setup and then comfort of the mattress, but for some reason, my side has a squeak.
The mattress is very comfortable, and I like the fact that I don't have to worry about the off-gassing that comes with non-organic products. I would recommend these products to anyone looking for an organic bed and/or organic bed accessories.
So my review is for their company rather than the mattress, however I believe it's as important as for the mattress itself. Their delivery times listed were said to be between 10 days and up to 24. It's now been almost 2 months and I still do not have the mattress. Their support is unresponsive or just keeps saying they do not know where my order is, check back later. Then they are giving delivery dates and still wouldn't ship. Their online reviews are a scam since they only approve 5* ratings and my review was never posted on their site, useless. So far this company does not act in customer's best interest or proved to me to be easy to deal with. If you have time and patience go ahead, hopefully it's worth it to others.
I would never buy this Naturepedic Mattress again. We spent a fortune, it was barely comfortable and by three years it was sagging big-time. I guess we could have had the tester come out to see if we could get another one, but frankly I lost confidence in this latex product. The only thing that was good about it was that it did NOT out-gass, thankfully.