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My Green Mattress was founded with the mission to create an all-natural mattress that wouldn't harm those that are sensitive to off-gassing or other forms of toxicity in and around mattresses. They offer a variety of Dunlop latex and pocket coil mattresses for both adults and children that are Greenguard, GOLS, and GOTS certified, which are some of the highest organic and safe certifications out there. Their mattresses get high marks from most customers and should be on your short list if you are looking at eco-friendly and all-natural options.
Voila is no longer taking new orders as of December 2019. Voila is aiming to disrupt the mattress-in-a-box market with its luxurious hybrid mattress that puts an emphasis in lots of comfort layers to melt away pressure points and also superior pocket coils. Overall, they have 11 layers to their bed, which is way different than most others in the mattress-in-a-box space. Do all those layers translate to better comfort? Take a look at the details to learn if this mattress is right for you!
Based on our aggregated reviews and our scoring method, we recommend My Green Mattress in this match up!
See Our Full Review of My Green Mattress
My Green Mattress: 9.4/10
My Green Mattress: 9.4/10
My Green Mattress: 9.4/10
No Back Pain:
My Green Mattress: 9.3/10
My Green Mattress: $649-$1594
My Green Mattress:
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Finding a brand that keeps its customers happy is a good first check mark for looking into if a mattress is right for you. These mattresses get very high marks for customer satisfaction versus competitors. Take a look at the specifics below to learn if one of these mattresses will work for you.
These mattresses are very supportive. These mattresses do well at cradling the hips and shoulders while keeping the spine aligned properly.
These mattresses also are competitive with their edge support, which is the evenness of support along the sides. For people that like to sit or lay close to the edge of the mattress, these mattresses will do a good job being supportive to your body.
Bowling Ball & Density Tests
The bowling ball test is a great indicator of firmness, and it is also helpful in how the dip it creates changes throughout the mattress. Therefore, it can show if there is even resistance or if some areas sag. Based on this information, these mattresses provide good, even support overall.
Mattress shoppers are on the hunt for highly durable mattresses. However, with some brands out there focused on other things than durability, it can be difficult to find the right mattress that lasts. However, even still, these mattresses are rated well for durability. For the average sized sleeper, they will last 7 - 12 years. If you are larger in frame, you may find your mattress slightly less durable.
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Having great ratings from customers is an important indicator for shoppers. Customers give these mattresses higher marks than most competitors, which should give you a good foundation to finding out if they will work for your preferences. Keep reading on to learn about the specifics and how they will relate to your body!
Some people think mattresses that are supportive are also always firm, but when we write about support, we are describing mattresses that support the back independent of firmness. These mattresses do a good job providing support for the average sleeper, but rarely, some customers are not so sure.
Overall, these mattresses have good quality edge support, which fits the needs of most sleepers who like to sit on the side of their mattress or enjoy laying on the edge of the mattress.
Bowling Ball & Density Tests
By resting a bowling ball on the mattress, you can measure how even a mattress is in terms of support. These mattresses will provide a good amount of support overall, but there are some folks who rarely experience some discomfort.
Having a long lasting mattress is essential to everyone, but due to the new products launching often, it can be hard for shoppers to decipher. That said, with all of the data on tests, customer feedback, and materials, we've been able to estimate. These mattreses have good durability for the average customer. For those that are very active or of heavier builds, these mattresses may be somewhat less durable.
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I cannot rave about this mattress enough -- very comfortable, non-toxic materials I can feel good about (and I am very picky about everything I buy in terms of toxicity), and what a total STEAL! I had been searching for mattresses for ages, and I could not find anything I wanted for a price I could afford until I came across this one. No off-gassing, but there is a very faint, not-at-all-unpleasant, earthy smell to it. And it was delivered very fast, way before the promised time frame. Lastly, the mattress was not nearly as uncomfortably hard/firm as some of the reviews indicated. I actually wish I had not bought the expensive latex topper I already purchased elsewhere, because it really doesn't even need it. I was a little nervous about buying a mattress online, but I am SO happy with this purchase.View More Reviews
My wife is a Naturopathic Doctor and understands the importance of a natural mattress and insisted we buy one for my daughter when we moved her out of her crib. I was hesitant since these are so expensive, but she explained that sleeping on a mattress that is not natural means that her face is pressed up against chemicals and toxic off-gassing for an entire night. This was a huge concern so we searched high and low for a high quality natural mattress that would also provide her with a good night's sleep. We went to a local store that specialized in organic mattresses and could not find anything that felt good (they felt flimsy) and they were all so expensive. I decided to search online to see if I could find something and luckily I found the Echo Mattress.
We purchased the single sided Echo Mattress for my little girl and we absolutely LOVE it. It is super clean, no smells at all, and very comfortable. It came packaged rolled up and was super easy to bring upstairs and unroll onto her bed.
Now when I read my little girl bedtime stories I end up staying in bed with her a bit longer than I need to so I can enjoy her comfortable bed. I was actually enjoying my little girl's mattress better than my own so we decided to buy a King Size double sided version of this mattress for my own bed.
This is an incredible bed an a wonderful price and the customer service in this place is amazing too!
When I started waking up with back pain on my 8 year old Beautyrest mattress, I knew it was time to get a replacement. I wanted a 'natural' mattress that was free of flame-retardants and off-gassing chemicals, but most of them were way out of my price range. I found this one on Amazon and read all the reviews. Something to note: at the time of this writing, there are currently 18 reviews with an average 4 1/2 star rating. However, half of those reviewers specifically say that they purchased this mattress for a young child so they are not reviewing it from an adult's comfort perspective. I'm going to tell you right now, this mattress is firm. Very firm. Another reviewer likened it to sleeping on a bed of rocks, which is not far off. I would say it's more like sleeping on a carpeted floor. When I first started sleeping on it, I was very disappointed--it was so uncomfortable. I should add that I have a 2 inch latex topper AND a featherbed on top of it, and it's still ridiculously firm. However, after sleeping on it for seven weeks, I have gotten used to it. I am no longer waking up with back pain and I'm not breathing in toxic chemicals. Taking into consideration price, convenience (free ship/rolled up), and natural components, I would say that I am happy with the purchase. Just know that you're going to have to put some sort of topper on this mattress--I can't imagine any adult being able to sleep on this with no cushion.
The mattress arrived quickly and in good condition. We did not have any problem with the firmness, and thought it was comfortable support. My problem was with the mattress fibers/ stuffing. We let it air out for a week before putting in on the bed. Although my spouse did not notice any smell, the mattress did give me a stuffy nose every time I laid in it for about a month, even after changing out the mattress pad and sheets. This finally went away after a few weeks and I am able to enjoy the mattress now.
We were looking for a healthy alternative to our other mattress that wouldn't break the bank and would be better on our backs. We had looked at other organic mattress that were 6 times this cost so when I found this one I was estatic. This mattress has far exceeded our expectations. It is so comfortable and we don't wake up in the morning with terrible neck and back pain. Some people have complained about how hard it is, however we never experienced that. I do enjoy sleeping on the ground from time to time as it helps my back feel better so I am used to firm sleeping spaces. At first, when you open it and unroll it or does have a strong wool smell but it's nothing obnoxious and it does go away in a couple days. We have been sleeping on this mattress now for a couple months and have felt the improvement and I love knowing there's no off gassing and I sleep easier. I would highly recommend this product for anyone looking for a more budget friendly organic mattress!
I really, really wanted to like this mattress. We are very careful with the products we buy, to make sure everything is healthy and get the best for ourselves and our kids. I got this mattress in King for myself and husband, and 2 Twins for my kids. I knew it was going to be firm, but damn! It's just not comfortable. I wanted to like it, I really did- tried everything, spent more money on toppers than I ever imagined I would. I got a very fluffy lofty topper, it didn't help. I got a wool topper, still nothing. I had a firm before, but this mattress is TOO firm, I sleep on my side and have curves, it just puts pressure on my joints. Now I'm stuck and unhappy. The kids are light weight, and I got them toppers too for added comfort, but due to how they sleep- it seems to be ok for them. As for me, I'm wishing we didn't get rid of our memory foam mattress which was a lot more comfortable. We only got rid of it because we wanted to clear the house of toxins. I really, really miss that mattress. Can't afford another topper to try, or a new mattress at this time.
too firm for our taste
Like it but cant get rid of smell for month. Waiting for summer to put it on a direct sun again
What can I say, I LOVE this mattress ! It's firm without being hard.
AMAZING. This mattress came in a roll and so was really easy to maneuver onto the bed and then cut open. It is soo comfortable our daughter loves it.
I did not realize when I purchased this mattress that it is only 'one sided' but unfortunately it is and it is extremely hard. I simply would not purchase another one like this.
I don't write reviews, but we bought this mattress for our daughter and she has slept so soundly on it! Knowing what we do about off gassing and what conventional mattresses do to our bodies, we knew we had to go with this company and ultimately this mattress! Thanks again for your stellar product!
I was a little concerned about all of the reports of the smell of the mattress. When we unpacked it I didn't smell anything but when I put my nose right against the mattress and inhaled I could smell a very tiny smell that my son said reminded him of Play doh. I think it's actually the smell of the plastic that the mattress came in. If I had not been looking for the smell I would not have noticed anything at all.
This was just delivered today so I will update later. The box was quite beat up, but the mattress inside was clean (wrapped in plastic). Upon opening and unrolling there was no chemical smell: one person said 'it smells like granola' and another person said 'it smells healthy'. Three adults (of very different sizes and weights) each lay down on it (separately lol) and each found it comfortable. It is medium firmness, not hard.
most comfortable bed in our house. my father in law now kicks my son out of his bed when he visits
This is the most comfortable mattress I remember ever sleeping on. I was sure after reading previous reviews that I would need to purchase a topper to make it more comfortable, but I love it just the way it is. I sleep better than I have in years.
My spouse and I love this mattress. We've had it for about 5 months now and sleep very well on it. It's not too firm but firm enough that it won't give you back problems. It did smell a bit like wool or barn when we first got it but too the mattress' defense, I was in my first trimester of pregnancy so everything smelled to me. I aired it out in the sun for two days as the company advised and it really did help. I feel really good knowing that I sleep on a healthy mattress. I plan on buying another one.
We were looking for an organic mattress, and this one was an excellent price. That being the case, I was not expecting to find such high quality! I am very happy with this mattress! It is very firm, which I like because it has really helped my children's back issues to be sleeping on a firm mattress, yet it is still comfortable. It seems sturdy, well-made, and I have high hopes it will hold up well as my children grow up. It had no odors other than the cardboard and exterior packaging, arrived quickly and was packed all rolled-up- so it was very compact and relatively easy to transport, considering it is a mattress! I was so pleased with the purchase of the first mattress for my son that we have purchased a second for my littlest, who sleeps much better now that she is on this mattress, interestingly enough. I highly recommend this mattress and will be purchasing a third mattress after the baby on the way is big enough for a bed. Many thanks to the company for offering a quality product that is free from chemicals, well-made, and very reasonably priced.
We purchased two of these mattresses in the twin size for our four year olds. They are not super comfortable but our children seem to like them. I probably wouldn't buy them again but time will tell how well they hold up.
Matress comes rolled up and pops out like a roll of biscuits !!! Places a matress topper on it and it is money !!! Very happy with the purchase
Love it. I bought another after the first one came in, very comfortable!
This mattress is better than I expected!
t smells gross, with a really strong chemical smell that comes through the bedding even six months later. I am worried about having my child sleep on it and am considering throwing it out. I don't know what the smell is but it can't be anything good. I should have known that the price was too good to be true.
I needed a mattress that wouldn't make me swell up from all the chemicals on it. So many were expensive or didn't look very comfortable. I eventually took my chances on this one. I was concerned about the mention of smell because I am very sensitive to smells. I even called the company to ask if they could air the mattress out for a few days for me. I wasn't patient enough to wait the first time for them to answer because I needed a mattress soon but an unfortunate event turned into a fortunate result. When the bed arrived, FedEx had an accident with the package and the bed was no longer sealed inside the packaging. I called the company and sent them pictures. I called FedEx and they picked up the mattress. The mattress company remembered me and before getting the mattress back, they started airing a mattress out for the 3 days that other reviews mentioned. They sent the mattress to me before even getting the mattress back. BTW, the smell reminds me of Cheerios in case you wonder what it smells like. This mattress was just made right before it was sent to me so it is very understandable I could still smell a little of the materials. I have had it for less than a month and I sleep well. I don't wake up swollen. I am so happy about that. I have arthritis and I wake up stiff most of the time with the old mattress. I barely ever have problems with this new mattress. I got organic sheets too. The bed is firm, very firm. I like soft beds but the firmness doesn't bother me at all. The bed is wool and cotton. There isn't foam so there isn't much to make it fluffy but I figured if I had a problem, I would get a mattress topper. I don't need one though. I am quite comfy in this bed. This is a great mattress with great employees. I would highly recommend buying one.
The bed is perfect medium firm and very comfortable. It does not have any odors and delivery was fast. Highly recommend.
I switched to this mattress after sleeping on a premium organic latex mattress from another company that cost nearly $3000 and sank terribly in the middle after only a handful of years of use. The Natural Escape feels extremely high-end in its materials and construction, and I adore the perfect medium-firm density. Such a reasonable price point for the unquestionable quality (not to mention the fab company philosophy!) I now own two�one for me and one for my toddler son.
Very comfortable without the sunk in feeling of memory foam, great edge support and I didn't feel hot like with some mattresses. Outstanding customer support that handled everything quickly and professionally.
This is the most comfortable mattress I�ve ever owned! Customer service was very helpful and nice, and it didn�t smell at all when I unpacked it. Would highly recommend!
I’m chemically sensitive and have bought three of these mattresses in the last two years. I love them.
We’ve only been using it a week but I’m happy so far. My hip pain more or less went away after the first night!
My family and I were in the market for a non-toxic mattress. We had been doing a lot of research because we have a new baby. We compared options and we came across Mygreen. We were skeptical about a mail ordered mattress. But, we have been pleasantly surprised by this wonderful mattress. It has a lower price point than other natural options. No adhesives. Non-toxic materials. It is very comfortable. It has very faint earthy smell to it. I will recommend this company to all of my mommy friends and family. We love it! Thank you for a healthy nights rest!!
This is the best mattress I have ever owned and has given me the best sleep of life over the past three years (and still going strong). My wife and I are about to buy our second for a guest room.
Love this mattress. I salute with the middle of five, the other chemical bed mattress companies along with the satanic government agencies that mandate the use of chemical fire retardants. Because you never know when you might spontaneously combust into flames during your sleep. In any case, this mattress is amazing. And not being forced to sleep on cancer causing chemicals is well worth the price.
I researched organic mattresses for weeks prior to purchase. My Green Mattress was the Best Buy based on price and comfort for combo sleepers like my husband and I. We also bought the topper for additional softness. We are very happy with purchase. Highly recommend.
Our whole family loves how soft and firm this is, depending on your perspective! We even changed over from memory foam topping over our last bed, and found this mattress to be a downright good quality bed. I personally love the intention of the company and the �cleaner� product compared to other beds/companies! Would definitely buy again!
Nice mattress! We like that the quality and safe materials this mattress is made of. There were no smells upon opening the box. The price isn�t cheap, but we are happy with the product. It is firm, but our backs feel good!
We've been sleeping on this mattress for a couple of weeks or so. My spouse says it's "fine", and a great improvement over our previous, worn-out foam pad. I've had serious back troubles all my adult life, and am utterly delighted with it so far. I was waking up every morning with a lot of back pain, all gone now. I really hope this mattress continues to work this well!
My husband and I absolutely love this mattress! We love how it feels but most importantly we love the quality of it. We sleep better just knowing it does not contain harmful materials and its all natural. Great costumer service and fast delivery. Worth every penny!
Huge fan of this mattress! Easy to put on my frame and fits perfectly! I love how comfy it is!
I was in the process of moving and my old mattress was over ten years old and giving me and my older dog all kinds of problems. I had a car accident injury that would act up a lot and the mattress was too soft to be of any help. My dog was almost 11 at the time and had arthritis and the mattress was so soft he couldn't get in and out of bed; I had to carry him. I was drawn to this mattress when I read the description because I wanted something very firm but still comfortable. My concern was that the mattress be comfortable for myself and my dog since he sleeps on it too. The mattress arrived in a box very quickly with consistent updates (when it was being processed, shipped, etc). We had it shipped to our new apartment so that there would be plenty of room to unbox it and let it settle (it's recommended you give it 48 hours to fully form). We unboxed it in an empty room (make sure you have lots of space) and it was like unrolling a giant tube of cinnamon rolls! As soon as we cut the plastic, it started settling very quickly. I'm pretty sure my dog did not give it the full 48 hours before he insisted on testing it. Our first night with the new mattress was great- it doesn't dip or leave an indent when you've slept in it for a while. My dog can move really easily on the mattress and sleeps very comfortably through the night. My back pain has gradually started to go away as well. The mattress also doesn't seem to collect a ton of body heat which is especially helpful in the summer! I've had this mattress for over three months now and I am SO happy with it. I fall asleep much quicker than I did before and wake up much more comfortably. My dog prefers to spend as much of his day as possible on the bed- it is even preferable to his favorite spot on the couch he's had for years. I've been telling all my friends who need new beds to check out The Voila Box because a good mattress makes SUCH a huge difference in your quality of life. Good sleep helps everything!! *I received this mattress complimentary; however, all opinions are entirely my own*View More Reviews
We bought 2 twin extra-firm XL's around Xmas 2017 when we were in FL and had them delivered to the condo we bought in MA. We slept on them a few days, went back to FL, and then moved back to MA. June 7, 2018, so I have actually been sleeping on it for about 7 weeks. The extra firm mattress was too firm for my hips, neck, and shoulder (side-sleeper) but it was 100-day comfort guarantee, and I was well over the 100-day comfort guarantee. When I emailed Voila about this they offered to send me a 2" Performance enhancing gel-infused memory foam topper designed to complement their Voila Hybrid mattress. I appreciate this gesture of goodwill from Voila and must add my wife loves her extra firm mattress, as she did not like the "valley" that formed over time with mattresses we had in FL.
Purchased a medium queen sized Voila for my parents and they have loved the bed from day 1. My father is a light sleeper and will wake up randomly through the night for whatever reason and not fall asleep. With the Voila bed, he has been sleeping through the night and is less grouchy overall. When I need to replace my own bed, I will be buying a Voila for myself. Worth every penny.
We received our mattress yesterday. It was two days early! Being an older couple, we hired our grandson and friend to carry it upstairs. It was easy to unpack and the plastic removed without problem. There was no smell. We let it rest for 4 hours. Then I made it up with our queen sheets. They fit better on this bed than on anyone bed we have had. Six hours later we tried it briefly with my husband saying it might be too hard. I ordered the plush for him. Well we had a fantastic first night sleep! I hesitated to order a bed online but so far we are completely happy.
I had a 100% memory foam mattress for the past three years and decided to get a new one after I herniated a disc in my back about a year ago and my doctor suggested upgrading to a firmer mattress to help support my back while sleeping. I ended up settling on the firm Voila and it has been a substantial upgrade to my memory foam mattress. I find it much more supportive than the "firm" memory foam mattress I had, and since purchasing it about 4 months ago I haven't noticed any degradation in the shape of the bed. Recently I've been able to start doing athletic activity again, and I think part of that is due to upgrading my bed to a firmer, better mattress. I sleep really well, and feel great getting out of bed in the morning. I'm extremely satisfied with the bed and would definitely recommend their firm mattress to someone searching more back support. The one thing to note that I didn't expect is that, coming to Voila from a 100% memory foam mattress, this bed is HEAVY. Makes sense when you think about the implications of the construction, but it shocked me when I was moving the bed from the box to my bedframe, especially considering I have a bad back! But that isn't a reason not to buy it. Just be careful the first time you try to pick it up!
After 46 years married to my best friend (Judy) and many different types of mattresses over those years, we found the "Voila mattress" has given us the best nights sleep we have ever had. Thank you,-Jerry and Judy
Absolutely love this mattress! My back hasn't felt this good in years. I have waited 100 days, so I can give the best review. After much reading, including reviews on Consumer reports, I decided on the medium firmness to help with back pain. I had increasingly worse back pain on my old innerspring mattress that had gotten too soft and was sagging. Finally decided it could be the mattress and I was correct. It definitely felt too firm the first month, but my back was already feeling better, so decided it must be the right firmness. Currently it feels so comfortable to me. I sleep in all positions, back, side, and stomach. Even after a day of yard work resulting in soreness, my back feels back to normal the next day. Can't recommend it enough!
After many years of a traditional mattress, we were looking for an upgrade to the sleeping experience. After trying another well known foam mattress, we were left with a less than satisfying solution. The mattress had minimal edge support and was softer than expected......so we returned it and searched for an alternative. We found Voila and frankly were slightly skeptical. Full disclosure - we had a back-up plan to buy a traditional mattress if this one did not work out. It has been a few weeks now, and we are happy to say the Voila has delivered on all of our sleeping expectations. Great edge support! Great comfort! Awesome breathability! This is a keeper! The only thing keeping us from awarding a full 5-stars is that the company does not offer a delivery/set-up option. The OTR carrier simply wanted to leave the mattress in our driveway - not good for a king-size delivery! Besides that point we are 100% satisfied and recommend this mattress. Best regards, The Hanshews
I got this mattress quickly and it has been extremely comfortable. No complaints so far with it.
I purchased this mattress two and a half months ago. I saw that people were saying the medium mattress was really firm, but didn't want one that would be too soft. My husband loves the firmness. I am not so sure. At 102 lbs., I hardly put a dent in it. However, I was recently diagnosed with sleep apnea, so I hope things will improve. I'm giving it a 4 until further notice.
We had a pillow top mattress for about 8 years and even put a gel mattress topper on it but I would wake up with back aches and as a side sleeper-numb arms! So I decided it was time for a new Cal. King mattress so the research started! There are SO many mattress stores everywhere and stopping in can be an education in itself but a very expensive one!! So I went to Consumer Report and read the reviews and recommendations on foam, traditional coil mattresses and then hybrid mattresses which combines the two; that was what we wanted! Now to order a “bed in a box” or go to a store?!? Decided to order-no huge commission for sales person- but then which one because are about 10 different beds here too. Most all have some return policies so that relieved my husband fears IF we didn’t like it. Viola has 90 days but they want you sleep on it 30 days before you decide so you can adjust to mattress. We have slept on the mattress 16 days and I can say I don’t wake up with back aches! The numb arm comes and goes so will have to see on it. My husband greatest fear was it would be too hard we ordered medium firmness and he says it is fine. There is many layers but I just wonder if there could be a little bit more woven jel on top so there is a little more softness for the initial touch? All in all we are pleased; there are cheaper “ordered” mattresses and a few more expensive but $1400 was what we paid.
I have been sleeping on a Sleep Number mattress for 20+ years (two different mattresses). I find the Voila mattress to be just, if not more comfortable. If you've been shopping for mattresses you know that Viola is about 1/3 of the price as Sleep Number. Enough said.
We recently purchased the Voila king mattress for our second home based on the Consumer Reports and other reviews we read. I must say I was skeptical buying a mattress in a box and not checking it out first. We love it!! It is extremely comfortable and my lower back pain is no longer an issue in the morning. Our youngest daughter is moving out on her own and we bought her a smaller size in the same mattress.
Amazing how the bed fits into a box. Cal king size. Great price. Ordered firm and it’s very firm I’m sure it will soften as time goes on. Only real problem was the delivery R+LCarriers gave the 5 hour window at the end of the 6th hour the driver called as we were about to go to dinner and said he wouldn’t deliver because he didn’t know the streets in our area (wasn’t the normal driver) and didn’t want to take the truck up the hill. My wife and I had to met the driver and deliver the mattress to the back of our car. Not great service.
I bought 2 twin sized mattresses for teenage daughters - they are blown away with the difference between their old mattress and the Voila mattress. Delivery was prompt, unpackaging was easy, and overall no fuss. I highly recommend.
I ordered the Plush XL Twin. I am a side sleeper and I woke up several times at night because either my arm on that side was asleep or my entire side hurt. It really did not feel "plush" to me. Perhaps this mattress is more ideal for back sleepers.
Medium hard/soft. Very good mattress, excellent for the price. Very comfortable. just a note: getting it up to the 2nd floor is a two person job, I recommend removing the box, but not cutting the inner plastic wrap, the plastic slides better on stairs.
We were sleeping on a Saatva for just under two years when we decided to downsize the bed for more floor space in our bedroom. I was just about to pull the trigger on another Saatva when I saw Consumer Reports ratings of the Voila. Figured what the heck, they pay shipping both ways so I'll give Voila a try. THE BEST decision I've ever made concerning a bed purchase. I'm a side sleeper, but on the Voila I sleep side, back, stomach, and am so comfortable and rested in the morning. Love this bed so much I ordered another to replace the mattress in our guestroom. I cannot recommend this mattress enough. I bought the medium and it is perfect. Seriously, if you're thinking about a new mattress look no farther.
The mattress is fine. No complaints at all. In fact, it's quite comfortable. My only small peeve was the shipping. They used FedEx and required a signature. It was stressful since the FedEx truck usually comes during work hours and it's tough to take time off work to wait at home to sign for the mattress. Once the mattress was shipped, the folks at Voila weren't able to change the signature requirement. Still, it all worked out and now I have a fine mattress. Just be careful when you order and do everything you can to avoid the signature requirement.
We were searching for a new and firmer mattress than we currently were using. After doing an enormous amount of online and Consumer Reports research, we decided on the Voila. To be perfectly honest, we had never heard of Voila, but we certainly are glad we found it. It is amazing to watch this king size mattress, in a relatively small box, unfold into a great mattress. So far it has met all our expectations with quality and comfort. If it remains as it is, we have become Voila customers forever!
Our 9 year old Temperpedic has permanent divits on each side. They have been getting progressively worse over the past few months, which was very disappointing with such a "high priced" mattress. So I ordered a Voila King in firm which has gel top layers, not Visco foam which can and does break down over time. We then put a 3/4" memory foam mattress pad on it and when you first lay on it, your brain says, "Whoa, that's pretty firm".....then you wake up the next morning feeling great. The Voila scored a 77 out of 100 in Consumer Reports with the highest score of all mattresses tested at an 84. We went with the Voila because in the same test it's durability rating was listed as "excellent" and the price is reasonable. CR does some pretty serious accelerated wear and weight testing & I recommend reading their report. The packaging of the mattress is brilliant(the box was about 1' square and 6+' long), but remember, a King weighs in at 160lbs, so having help moving the box in recommended. Unlike the Temperpedic reviews, neither one of us noticed any strong smells from the Voila when unwrapped. Anyway, so far we are extremely pleased with the Voila, and are curious to see how it holds up over the years.
FedEx shipping required a signature for delivery. Few of us are readily available at home during the day to accept delivery. This required me to change the delivery address to a Fed Ex store, which then required me to load it into the car to bring home. So much for front door service. The packages weighs 100+ pounds, which would prevent most would-be thieves from taking it. Leaving it on the doorstep seems reasonable to me.
I had to return my first mattress from another manufacturer and now love this one. Have had it for 3 weeks
We purchased our Voila medium queen mattress last fall. Last week we discovered a bulge in the side 🙁 Not knowing much about the company, I was really concerned that there was going to be red tape, loop holes, and/or frustration trying to utilize the warranty. It ended up being one of the most pleasant customer service experiences I've had with any company. My initial email and every subsequent was responded to in a couple hours or less. All of of my questions and concerns were answered in a clear and professional manner. Those that responded came off as just being really nice. I was offered a replacement or a refund. We definitely took the replacement (we LOVE our mattress). And we already have the replacement in our apartment. Kudos to the Voila family for truly standing by your product and for treating your customers (us) so well. I will continue to recommend you to anyone and everyone. 🙂
I wanted a traditional mattress without the price and with the ability to return it after sleeping on it at home for a few weeks. I also wanted a thicker mattress and to try a boxed one with innersprings. However I didn't want to go to a traditional mattress store like RC Willey and feel...well...boxed in while trying to make a decision. The edge support on this mattress is amazing. I've slept on a few foam type mattresses that seem smaller because the edge collapses and you feel like you need to stay far away from the edge so you don't roll off. Also, the springs give Voila an advantage over a lot of the mattresses that you order online. Since it has heavy metal, ha ha you can expect this mattress to be heavy. You'll need some help getting it from the porch to the bed and in our case, up the stairs. That was definitely a workout! This is going in our guest bedroom - our old mattress upstairs has developed body impressions and that's when you know it's time for a new one.
If you are completely overwhelmed with the mattress buying process, as I completely was with so many companies, here is my review to hopefully help you out if you're looking at Voila. Research, Research, Research! I’m so happy I researched a dozen mattress companies in detail before purchasing. These companies included the likes of Casper, T&N, Purple, Alexander, Sapira, Leesa, Serta, Sealy, Beauty Rest, etc. I was overwhelmed by all the options and felt so many of them were simply telling the same story with fancy marketing videos. I had a friend tell me about an awesome new mattress company he said was breaking the mold of the typical bed-in-box company that was focused on a luxury mattress experience with an affordable price. It was Voila. I figured it wouldn’t hurt to add another company to the mix of all my research and I’m sure happy I did. Here is a quick summary of the reasons why I purchased Voila over all the other companies without going into too much detail or sharing my massive excel spreadsheet. The main things is for all the components/layers that Voila has to offer, it was extremely cheaper than all other comparable products. Coiled Springs: When I looked at every mattress over $3,000, almost all of them had zoned pocketed coiled springs and realized this is critical piece to actually get the support on all the high pressure points of the body. My lower back was in desperate need of something to provide adequate support. Quality: Voila wasn’t just 2-3 pieces of memory foam put together and compressed in a box. It had 12 layers of materials that all worked together to provide a pleasant sleeping experience. This included high quality latex, gel-infused memory foam, 5 zone pocketed coiled springs, triple edge support around the mattress (makes your mattress feel 2x the size), and breathable airflow materials to offer a cool sleep at night. Comfort Choice: I loved that there were 3 firmness options (Plush, Medium, Firm). So many of the other companies had a one size fits all firmness, but I knew we wanted something a little firmer for my wife and I, and something a little softer for my kids. Price: No, it wasn’t low-cost mattress. But Voila was easily the biggest bang for your buck company in terms of quality, layers, support, comfort level, etc. when comparing to other companies offering the same product, layers, and quality. It was actually 1/3 to 1/4 the price of comparable mattresses made with the same quality and same components. After sleeping on the mattress for a 3 months now, I can say with confidence I’ve never slept better. We had a Sleep Number before and absolutely hated it. I felt like I was always a little sore in the morning and the my butt/hips area never had support. I’ve also noticed a HUGE difference in the coolness of sleeping at night. I’m comfortably on top of the mattress and don’t feel like I’m getting smothered into the mattress. We ended up ordering twin and full size mattresses for all of our kids as well since they were on the old floral looking mattresses that were probably 20 years old. We feel it’s been a great investment. Negatives/Cons: Box came pretty dirty from the shipping company and looked a little beat up. I would recommend removing the box in your garage or outside and then carrying the plastic rolled-up mattress to your bedroom to make sure you don’t stain your carpet or floors. There was about 12-24 hours of a very light off-gasing smell. I assume this is completely normal with any compressed mattress, but couldn’t smell anything after the first day.
Voila has really created a premium style mattress that's well worth the price. Instead of going to a local store to find a mattress with coils and memory foam we found Voila. We selected the plush style and are very happy with the softness and durability of the bed. We will be looking at Voila again when we need to replace another bed at our home.
My wife and I have couldn't be happier with our Voila mattress purchase! Delivery was timely and easy to track. The mattress was a lot of fun to open, we couldn't get the six year old to stop giggling at the insta-inflate! The mattress has a great look, with the patterned top and the wavy sides. But most importantly, it's super comfortable! We are both on the larger side, and the medium is perfect. I also love that it has great edge support for sitting, unlike many other box brand mattresses. Soft but firm, cool but cozy, Voila! Our new favorite mattress!
This mattress offers both firm support and the perfect amount of cushioning on top. We got the plush mattress and we love it. I was worried that it might not be firm enough but it offers great support! I love having a little extra memory foam on top, it makes it easier on aching joints. The mattress is also really pretty with a quilted white top. We are super happy with out Voila mattress!
I ordered my Voila mattress on a Saturday evening and it arrived on Wednesday morning! The mattress arrived early on the 3rd business day just as promised. Fast! The online order process was really simple and the website is easy to navigate. I originally thought about ordering the medium firm mattress, but my husband talked me into the plush. We are very pleased with it! The mattress is still very firm and sturdy, but with just the right amount of cushioning on top. (Great for my stiff joints). When we put the mattress on our bed I was pleased with how pretty is it! The top has a white quilted pattern that looks really nice.We are super happy with our Voila mattress! Lisa L Utah
I tried Casper, and another brand that also got high marks in a review. Voila is the one I kept (medium firmness) because it was the really comfortable. I purchased about 6 months ago, and still genuinely happy with it. It's soft on the top layer, and really gets rid of pressure points. On the Casper my arms were falling asleep and getting numb. The other one I tried, was way too soft and misaligned my spine. Even thought it was so "soft", I still had pressure points on it somehow. I felt sunk into a poor posture as I slept, and rolled into the center - it was horrible. The Voila, while soft and pressure relieving on the top layer, has great support. It's really a perfect balance. When I purchased, Voila was kind new to the game. I don't know if they've got more recognition since then, but I'm writing this for some reason at 2am because I just really like this mattress lol. The only down side, I really wish there was a way to change to covers on it. I have a mattress protector, but I'd still like to change the cover once a year. Maybe my impression, but it just looks yellowish compared to bright white sheets. But, perhaps not that white to begin with I can't remember. Overall pretty minor issue. And yea, it's heavy. I solo carried it up 2 flights of stairs. You probably would like 2-3 people for the job though. And yea, it is so comfortable. Part of the reason I'm writing this, is so Voila stays alive and if I ever need replacing or adding another mattress I know where to go.
We've had this bed a few weeks and so far it has been great. We set it up in our living room so we could be sure it was going to be the right fit and left our Sleep Number bed in place. One night we switched back to the Sleep Number bed and my husband said "NO MORE!!" We both woke up hurting. My only complaint is the company who delivered it. They would not bring it up my drive way and my husband had to go and pick it up in his truck. The man would not even come help him get it in the house! So much for good customer service from R and L Carriers in Birmingham, AL!
My Voila Mattress is the BEST purchase my husband and I have ever made. Not only is their customer service incredible- they made sure our mattress arrived at the house that we were moving to (across the country) the exact same day we moved in- but also the mattress is the best I've ever slept on. The Voila mattress is not just a chunk of foam like all other bed-in-a-box mattresses out there. The Voila mattress has springs that give support, while still offering you a choice in firmness (plush, medium, or firm). Honestly, I will never sleep on another mattress ever again. It is really that amazing!
For a while now, I have been having trouble getting comfortable in my bed--lots of tossing and turning, leg aches, back soreness, waking up frequently during the night, etc. A neighbor of mine recently purchased a Voila mattress and suggested that I take a look at the Voila products. My husband and I did some research on beds and decided to purchase the Plush Voila mattress. We slept on our new mattress last night, and it was really comfortable for both of us. The difference was amazing. I had thought, "Oh, my old mattress isn't that bad," but our new Voila mattress proved me wrong. We are so happy we purchased our Voila bed, and we highly recommend it to anyone in the market for a new mattress.
Love everything about Voila!! The mattress, the delivery/packaging, their customer service, the company, the people, the price point, firmness options…!
I bought this mattress after seeing a Sleepopolis review on it. I was originally looking at getting a Tempur-Flex Supreme, which they claimed this was very similar to. Well, it wasn't; this mattress is firmer than the Tempur, but I'm hoping the foam softens some over time. I will say that even though it's firmer than I originally wanted, it only took 2 weeks to get used to the change. The new foam smell went away after 2 days. Before I would wake up 2-4 times in the middle of the night and wake up with a sore back in the morning. Now I sleep like a rock. My girlfriend and I don't wake each other up anymore when either of us moves. I've been recommending it to all my friends because you can get the mattress and a decent platform bed frame all for under $1000. Shipping was fast; I ordered Monday and received it Thursday. I would recommend that you put on a sheet before setting anything else on it because the cover likes to grab fabric.
I ordered the 'soft' mattress and it is VERY firm. After extensive research and foam density comparisons I bought this mattress because it had a better warranty than the in store mattress that we liked with nearly the same specs. However, upon arrival this mattress is MUCH firmer than both the site and the reviews had led me to believe. I weigh 180 lbs and only get 1/4-1/2" compression when lying down which doesn't even fully conform to the small of my back. The mattress firmness is about a 6-7/10 compared to everything else I have tried, not the '3' that the mattress reviews tell you. The quality of the mattress seems nice and there have been no hassles with the ordering process which is why I gave it 3 stars, but after the required 30 day trial I will have to return mine.
No joke Voila is the best mattress I have EVER slept on!!! I had another competitor's boxed mattress before my Voila and there is no comparison. I travel a lot for work too and I can't wait to get back home to slumber upon my own personal cloud! Thank you Voila!!!!!
This has been the easiest mattress buying experience ever. No pushy salesman or going into a store to lie on a bunch of different mattresses. It arrived at the door one day, then we unrolled it, opened it up and done. I love that it is a hybrid of memory foam, latex, and pocket coils. We replaced my daughter's old saggy memory foam only mattress and she has loved it.
I have researched extensively on the kind of mattress we were ready to purchase. My decision was a hybrid . Glad I waited for this newer innovative option-because its the best of both worlds. Business on the bottom-Party on the top!. I consulted customer service because I wasn't sure the "soft " option would be supportive enough for my large husband, but it has proven to be great. Smooth delivery, easy set up, and a very well made product that is affordable for a high quality mattress. So happy to have a fantastic choice for a good night sleep for both of us! (P.S. The soft is on the firm side) We really got a winner!!