Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
My Green Mattress was founded with the mission to create an all-natural mattress that wouldn't harm those that are sensitive to off-gassing or other forms of toxicity in and around mattresses. They offer a variety of Dunlop latex and pocket coil mattresses for both adults and children that are Greenguard, GOLS, and GOTS certified, which are some of the highest organic and safe certifications out there. Their mattresses get high marks from most customers and should be on your short list if you are looking at eco-friendly and all-natural options.
Springwall is a popular North American mattress brand, based in Canada. They are famous for crafting brands inluding Reverie, Chriropractic, and Sesame Street brands. They specialize in memory foam offerings primarily though they also manufacture traditional innerspring and hybrid models. They have foam support cell technology that is differentiated than many other competitors. Overall, customers find Springwall products comfy at first, but there are some complaints about durability for some.
Based on our aggregated reviews and our scoring method, we recommend My Green Mattress in this match up!
See Our Full Review of My Green Mattress
My Green Mattress: 9.4/10
My Green Mattress: 9.4/10
My Green Mattress: 9.4/10
No Back Pain:
My Green Mattress: 9.3/10
My Green Mattress: $649-$1594
My Green Mattress:
Get $100 Off - Code GREEN100
Get Yours Now
We all want to get a sense of which mattresses are best rated by sleepers, but it is not always that clear when browsing online. Based on recent and overall customer reviews online, these mattresses rank very well on customer satisfaction. Although this doesn't mean they will work for you, having a good reputation from customers is a great beginning for reading on further!
These mattresses offer good support. Customers report that their spines are aligned and hips and shoulders are cradled.
These mattresses also keep things competitive in regards to edge support, which is how well the mattress keeps even support on the edges. For those that like to roll close to the edge of the mattress, these mattresses won't contour too much under your weight.
Bowling Ball & Density Tests
Setting a bowling ball on your mattress is a good indicator of firmness, and it is also helpful in how the dip it creates changes throughout the mattress. In this way, it can show if there is an even or uneven surface. These mattresses are even and should do well supporting the spine of most sleepers.
It is tough these days to find products that last a long time. Brands, for the most part, rather go after the money than make something that can never ever break. However, there are still market leaders out there. These mattresses, for example, do a great job with quality and durability. They should last up to a decade for many sleepers, though those who are heavier may find that they break down faster.
Get an Instant Discount for My Green Mattress: Get $100 Off - Code GREEN100
Some sleepers are cozy with these mattresses., but others have had mixed experiences. Customers had both negative and positive feedback. Learn more below on the specifics.
Most customers report feeling supported on these mattresses, but others didn't always enjoy the feel. For those that are plus size, take a look at the firmness ratings before buying as you'll want to ensure that you're adequately supported.
For those that want a mattress they can sit comfortably on, these mattresses support most folks with good edge support. That said, some have had complaints so make sure to review more.
Mattresses don't provide as long-lived comfort as they used to. Finding a mattress that remains really comfortable after 15 years of use is definitely not a simple thing. However, finding a mattress that really stays cozy that long can save you lots. Unfortunately, these mattresses get mixed reviews on durability. Many folks report no problems with durability, but others have comfort longevity issues on a faster time frame than is usual.
I cannot rave about this mattress enough -- very comfortable, non-toxic materials I can feel good about (and I am very picky about everything I buy in terms of toxicity), and what a total STEAL! I had been searching for mattresses for ages, and I could not find anything I wanted for a price I could afford until I came across this one. No off-gassing, but there is a very faint, not-at-all-unpleasant, earthy smell to it. And it was delivered very fast, way before the promised time frame. Lastly, the mattress was not nearly as uncomfortably hard/firm as some of the reviews indicated. I actually wish I had not bought the expensive latex topper I already purchased elsewhere, because it really doesn't even need it. I was a little nervous about buying a mattress online, but I am SO happy with this purchase.View More Reviews
My wife is a Naturopathic Doctor and understands the importance of a natural mattress and insisted we buy one for my daughter when we moved her out of her crib. I was hesitant since these are so expensive, but she explained that sleeping on a mattress that is not natural means that her face is pressed up against chemicals and toxic off-gassing for an entire night. This was a huge concern so we searched high and low for a high quality natural mattress that would also provide her with a good night's sleep. We went to a local store that specialized in organic mattresses and could not find anything that felt good (they felt flimsy) and they were all so expensive. I decided to search online to see if I could find something and luckily I found the Echo Mattress.
We purchased the single sided Echo Mattress for my little girl and we absolutely LOVE it. It is super clean, no smells at all, and very comfortable. It came packaged rolled up and was super easy to bring upstairs and unroll onto her bed.
Now when I read my little girl bedtime stories I end up staying in bed with her a bit longer than I need to so I can enjoy her comfortable bed. I was actually enjoying my little girl's mattress better than my own so we decided to buy a King Size double sided version of this mattress for my own bed.
This is an incredible bed an a wonderful price and the customer service in this place is amazing too!
When I started waking up with back pain on my 8 year old Beautyrest mattress, I knew it was time to get a replacement. I wanted a 'natural' mattress that was free of flame-retardants and off-gassing chemicals, but most of them were way out of my price range. I found this one on Amazon and read all the reviews. Something to note: at the time of this writing, there are currently 18 reviews with an average 4 1/2 star rating. However, half of those reviewers specifically say that they purchased this mattress for a young child so they are not reviewing it from an adult's comfort perspective. I'm going to tell you right now, this mattress is firm. Very firm. Another reviewer likened it to sleeping on a bed of rocks, which is not far off. I would say it's more like sleeping on a carpeted floor. When I first started sleeping on it, I was very disappointed--it was so uncomfortable. I should add that I have a 2 inch latex topper AND a featherbed on top of it, and it's still ridiculously firm. However, after sleeping on it for seven weeks, I have gotten used to it. I am no longer waking up with back pain and I'm not breathing in toxic chemicals. Taking into consideration price, convenience (free ship/rolled up), and natural components, I would say that I am happy with the purchase. Just know that you're going to have to put some sort of topper on this mattress--I can't imagine any adult being able to sleep on this with no cushion.
The mattress arrived quickly and in good condition. We did not have any problem with the firmness, and thought it was comfortable support. My problem was with the mattress fibers/ stuffing. We let it air out for a week before putting in on the bed. Although my spouse did not notice any smell, the mattress did give me a stuffy nose every time I laid in it for about a month, even after changing out the mattress pad and sheets. This finally went away after a few weeks and I am able to enjoy the mattress now.
We were looking for a healthy alternative to our other mattress that wouldn't break the bank and would be better on our backs. We had looked at other organic mattress that were 6 times this cost so when I found this one I was estatic. This mattress has far exceeded our expectations. It is so comfortable and we don't wake up in the morning with terrible neck and back pain. Some people have complained about how hard it is, however we never experienced that. I do enjoy sleeping on the ground from time to time as it helps my back feel better so I am used to firm sleeping spaces. At first, when you open it and unroll it or does have a strong wool smell but it's nothing obnoxious and it does go away in a couple days. We have been sleeping on this mattress now for a couple months and have felt the improvement and I love knowing there's no off gassing and I sleep easier. I would highly recommend this product for anyone looking for a more budget friendly organic mattress!
I really, really wanted to like this mattress. We are very careful with the products we buy, to make sure everything is healthy and get the best for ourselves and our kids. I got this mattress in King for myself and husband, and 2 Twins for my kids. I knew it was going to be firm, but damn! It's just not comfortable. I wanted to like it, I really did- tried everything, spent more money on toppers than I ever imagined I would. I got a very fluffy lofty topper, it didn't help. I got a wool topper, still nothing. I had a firm before, but this mattress is TOO firm, I sleep on my side and have curves, it just puts pressure on my joints. Now I'm stuck and unhappy. The kids are light weight, and I got them toppers too for added comfort, but due to how they sleep- it seems to be ok for them. As for me, I'm wishing we didn't get rid of our memory foam mattress which was a lot more comfortable. We only got rid of it because we wanted to clear the house of toxins. I really, really miss that mattress. Can't afford another topper to try, or a new mattress at this time.
too firm for our taste
Like it but cant get rid of smell for month. Waiting for summer to put it on a direct sun again
What can I say, I LOVE this mattress ! It's firm without being hard.
AMAZING. This mattress came in a roll and so was really easy to maneuver onto the bed and then cut open. It is soo comfortable our daughter loves it.
I did not realize when I purchased this mattress that it is only 'one sided' but unfortunately it is and it is extremely hard. I simply would not purchase another one like this.
I don't write reviews, but we bought this mattress for our daughter and she has slept so soundly on it! Knowing what we do about off gassing and what conventional mattresses do to our bodies, we knew we had to go with this company and ultimately this mattress! Thanks again for your stellar product!
I was a little concerned about all of the reports of the smell of the mattress. When we unpacked it I didn't smell anything but when I put my nose right against the mattress and inhaled I could smell a very tiny smell that my son said reminded him of Play doh. I think it's actually the smell of the plastic that the mattress came in. If I had not been looking for the smell I would not have noticed anything at all.
This was just delivered today so I will update later. The box was quite beat up, but the mattress inside was clean (wrapped in plastic). Upon opening and unrolling there was no chemical smell: one person said 'it smells like granola' and another person said 'it smells healthy'. Three adults (of very different sizes and weights) each lay down on it (separately lol) and each found it comfortable. It is medium firmness, not hard.
most comfortable bed in our house. my father in law now kicks my son out of his bed when he visits
This is the most comfortable mattress I remember ever sleeping on. I was sure after reading previous reviews that I would need to purchase a topper to make it more comfortable, but I love it just the way it is. I sleep better than I have in years.
My spouse and I love this mattress. We've had it for about 5 months now and sleep very well on it. It's not too firm but firm enough that it won't give you back problems. It did smell a bit like wool or barn when we first got it but too the mattress' defense, I was in my first trimester of pregnancy so everything smelled to me. I aired it out in the sun for two days as the company advised and it really did help. I feel really good knowing that I sleep on a healthy mattress. I plan on buying another one.
We were looking for an organic mattress, and this one was an excellent price. That being the case, I was not expecting to find such high quality! I am very happy with this mattress! It is very firm, which I like because it has really helped my children's back issues to be sleeping on a firm mattress, yet it is still comfortable. It seems sturdy, well-made, and I have high hopes it will hold up well as my children grow up. It had no odors other than the cardboard and exterior packaging, arrived quickly and was packed all rolled-up- so it was very compact and relatively easy to transport, considering it is a mattress! I was so pleased with the purchase of the first mattress for my son that we have purchased a second for my littlest, who sleeps much better now that she is on this mattress, interestingly enough. I highly recommend this mattress and will be purchasing a third mattress after the baby on the way is big enough for a bed. Many thanks to the company for offering a quality product that is free from chemicals, well-made, and very reasonably priced.
We purchased two of these mattresses in the twin size for our four year olds. They are not super comfortable but our children seem to like them. I probably wouldn't buy them again but time will tell how well they hold up.
Matress comes rolled up and pops out like a roll of biscuits !!! Places a matress topper on it and it is money !!! Very happy with the purchase
Love it. I bought another after the first one came in, very comfortable!
This mattress is better than I expected!
t smells gross, with a really strong chemical smell that comes through the bedding even six months later. I am worried about having my child sleep on it and am considering throwing it out. I don't know what the smell is but it can't be anything good. I should have known that the price was too good to be true.
I needed a mattress that wouldn't make me swell up from all the chemicals on it. So many were expensive or didn't look very comfortable. I eventually took my chances on this one. I was concerned about the mention of smell because I am very sensitive to smells. I even called the company to ask if they could air the mattress out for a few days for me. I wasn't patient enough to wait the first time for them to answer because I needed a mattress soon but an unfortunate event turned into a fortunate result. When the bed arrived, FedEx had an accident with the package and the bed was no longer sealed inside the packaging. I called the company and sent them pictures. I called FedEx and they picked up the mattress. The mattress company remembered me and before getting the mattress back, they started airing a mattress out for the 3 days that other reviews mentioned. They sent the mattress to me before even getting the mattress back. BTW, the smell reminds me of Cheerios in case you wonder what it smells like. This mattress was just made right before it was sent to me so it is very understandable I could still smell a little of the materials. I have had it for less than a month and I sleep well. I don't wake up swollen. I am so happy about that. I have arthritis and I wake up stiff most of the time with the old mattress. I barely ever have problems with this new mattress. I got organic sheets too. The bed is firm, very firm. I like soft beds but the firmness doesn't bother me at all. The bed is wool and cotton. There isn't foam so there isn't much to make it fluffy but I figured if I had a problem, I would get a mattress topper. I don't need one though. I am quite comfy in this bed. This is a great mattress with great employees. I would highly recommend buying one.
The bed is perfect medium firm and very comfortable. It does not have any odors and delivery was fast. Highly recommend.
I switched to this mattress after sleeping on a premium organic latex mattress from another company that cost nearly $3000 and sank terribly in the middle after only a handful of years of use. The Natural Escape feels extremely high-end in its materials and construction, and I adore the perfect medium-firm density. Such a reasonable price point for the unquestionable quality (not to mention the fab company philosophy!) I now own two�one for me and one for my toddler son.
Very comfortable without the sunk in feeling of memory foam, great edge support and I didn't feel hot like with some mattresses. Outstanding customer support that handled everything quickly and professionally.
This is the most comfortable mattress I�ve ever owned! Customer service was very helpful and nice, and it didn�t smell at all when I unpacked it. Would highly recommend!
I’m chemically sensitive and have bought three of these mattresses in the last two years. I love them.
We’ve only been using it a week but I’m happy so far. My hip pain more or less went away after the first night!
My family and I were in the market for a non-toxic mattress. We had been doing a lot of research because we have a new baby. We compared options and we came across Mygreen. We were skeptical about a mail ordered mattress. But, we have been pleasantly surprised by this wonderful mattress. It has a lower price point than other natural options. No adhesives. Non-toxic materials. It is very comfortable. It has very faint earthy smell to it. I will recommend this company to all of my mommy friends and family. We love it! Thank you for a healthy nights rest!!
This is the best mattress I have ever owned and has given me the best sleep of life over the past three years (and still going strong). My wife and I are about to buy our second for a guest room.
Love this mattress. I salute with the middle of five, the other chemical bed mattress companies along with the satanic government agencies that mandate the use of chemical fire retardants. Because you never know when you might spontaneously combust into flames during your sleep. In any case, this mattress is amazing. And not being forced to sleep on cancer causing chemicals is well worth the price.
I researched organic mattresses for weeks prior to purchase. My Green Mattress was the Best Buy based on price and comfort for combo sleepers like my husband and I. We also bought the topper for additional softness. We are very happy with purchase. Highly recommend.
Our whole family loves how soft and firm this is, depending on your perspective! We even changed over from memory foam topping over our last bed, and found this mattress to be a downright good quality bed. I personally love the intention of the company and the �cleaner� product compared to other beds/companies! Would definitely buy again!
Nice mattress! We like that the quality and safe materials this mattress is made of. There were no smells upon opening the box. The price isn�t cheap, but we are happy with the product. It is firm, but our backs feel good!
We've been sleeping on this mattress for a couple of weeks or so. My spouse says it's "fine", and a great improvement over our previous, worn-out foam pad. I've had serious back troubles all my adult life, and am utterly delighted with it so far. I was waking up every morning with a lot of back pain, all gone now. I really hope this mattress continues to work this well!
My husband and I absolutely love this mattress! We love how it feels but most importantly we love the quality of it. We sleep better just knowing it does not contain harmful materials and its all natural. Great costumer service and fast delivery. Worth every penny!
Huge fan of this mattress! Easy to put on my frame and fits perfectly! I love how comfy it is!
The bed was adjustable to fit in my bedroom and it was comfortable enough to lay down and get a nice rest. I did not have trouble with the assembly. The warranty had 1 year. But after 1 year you have to pay for it. If it gets damage you could exchange it or get a refund. I think it won't get damage since it was in good shape. The staff that work there were not nice. They were arrogant and did not greet or smile at customers at all. Employees now in days are all arrogant and mean. The value was great. There was no damage to the bed. It is well worth what it cost. The assembly was a little bit hard but I did with help of others.View More Reviews
We like a firm mattress. Our queen size Springwall Lunar Natural HP Euro Posture foam mattress felt good when we bought it. After 2 months we noticed sagging on both sides. By 4 months we began having back aches and stopped using it. We notified the store and manufacturer. They sent a rep who measured the mattress sag without any weight on it. According to their standards it was acceptable. What a joke.
We are not impressed with the Kendra spring wall mattress purchase or the commitment of this company to provide a comfortable well built product. We purchased our mattress in 2012 and after a year noticed a dip on either side where we lay. After about 2 years the dips increased. It is now about 1.5-2 inches deep. We are both healthy weight adults. We turn our mattress regularly but still cannot fix the issues. We recently flipped it on its back and are now sleeping on a new memory foam mattress on top of the bottom of the mattress. Not a great solution but the mattress is very uncomfortable. We recently learned that Springwall has a warranty for the mattress so we contacted them to inquire about what to do. Following a submission of photos of the indents and measurement after flipping the mattress right side up, we were provided with the following information: 'Image 2597 shows an impression on your mattress of approx 1.5 inches and unfortunately this still falls under normal wear and tear and is not considered defective . In order for it to be deemed defective the impression has to be greater than 2 inches. If in future the impression becomes greater than 2 inches please resubmit.'' We now must purchase a new mattress or sleep on a very uncomfortable Springwall. This is very unfortunate. Please do your research prior to purchasing from Springwall.
We also had this queensize mattress less than a year when we started getting sore hips. Wrote the manufacturer in Toronto. They sent a representative down to look at the mattress and we haven't heard from them since. Sent another letter - no reply. Can only sleep a couple of hours without waking up in pain. There also seems to be a lump in the middle that feels firm compared to the sides.
Carol from Glencoe, Ont.
Similar to another reviewer, I tried this bed in the store at the brick, and my boyfriend and I both loved it. BUT after a month at home, it started to dip and sag and when you laid on it parts would give way and be softer than others. We have turned it every week, added support underneath, and now a year later I sleep in the middle diagonally because it's the only long strip in the mattress with uniformity in support. I am saving up to throw this one out and replace it, because unfortunately we spent over $1500 what has become my worst purchase EVER.
I have had continuous back problems since buying this mattress. I wouldn't wish a night's sleep on this mattress for my worst enemy!
Purchased twin size for our son from Sears 11 years ago. one year past the ten year warranty and bed looks and feels like new. more comfortable than the other beds in the house. son says he's not moving out of the house without this bed. occassionally used for overnight guests. lots of comments from them about what a great night's sleep they had and where did I find that fantastic bed. maybe we just got lucky but we love it. would highly recommend this bed. paid 400 for the twin but that was over ten years ago and it was a half price sale at Sears. great investment.
bed bought was the chiropractic approved Imperial queen. Moderately expensive and initially felt quite comfortable. After one month though bed was giving me continuous back pains, and after six years, carefully rotating and flipping as instructed in the book, even my wife says the bed is terrible.
I usually sleep on a piece of foam that is almost 20 years old and get a better rest than this bed. Also another much cheaper bed bought at the same time is still quite comfortable and in excellent condition. Therefore i would suggest it is unwise to buy a bed from this company, and not to trust the recommendations of the chiropractic associations, although i am a frequent user of (good) chiropracters.
Have amazing features that all adjustable beds must have. It has ultimate comfort and can customizable to your likings. The bed is made professional and can comfort back pain. The bed can make your sleep schedule better. The warranty of the adjustable bed is outstanding. This can cover for 20 years which is an outstanding deal. If you are not satisfied with the bed you can 100% full refund back after 101 days. Customer service is as well great but the downside is customer service is through the weekdays. They as well have a customer service email. The service is as well the same as some brands. The deal of the bed is really great and has some very great features added on to the bed. It has many custom features that is really outstanding for the value of the adjustable bed.
I like the overall features as it covers with a basic sheet, but can also customize it by replacing it or hitting a switch. This allows me to adjust the mattress accordingly and is pretty nice to have. The warranty covers everything there is from the mattress to the build structure you make. It also gives you a good amount of options and room to work around the warranty to customize your purchase. The customer service was pretty good as it gives me access to everything I need. The value is pretty good as well since there was no problems at all and there was more than enough value for the purchase.
You can move the side from the head and the legs up and down to make this as comfortable as possible for you at night. The mattress is from really good quality. The warranty is for 2 years and I got it for an additional price that was reasonable for this kind of bed. Completely describes the quality of this kind of bed, the warranty. The customer service was very helpful in every single question I had. They took their time with me and I felt good as a customer. Would highly recommend the customer service. The value of this kind of bed was very reasonable, a good price for best quality. The bed itself was expensive but last me for a very long time.
Love this bed! With an 850 pound capacity, it is very sturdy and well made. Massage feature is basically just vibrator motors, kind of like the 'magic fingers' beds that used to be in motels. It's nice if you're someone who needs to be 'patted' to sleep, like a baby. Shuts off automatically after about 20 minutes. The adjustable motor is very quiet. Head and foot are completely adjustable so you can make it as comfortable as you need. I have a 10-inch Lucid memory foam mattress, which is very firm, that I bought on Amazon 3 years ago for under $300. Same price today, and it works really well with this adjustable base.
Warnings: It comes flat in a huge box. When the bed arrived, there was a fist size hole in the box and there were only two straps and some tape holding it together. At first I was concerned because there was no styrofoam or packing material to absorb bumps during shipment. But once we laid the bed down I realized that it really didn't need extra packing material. The bed is HEAVY. You definitely need two strong people for this project.
Assembly: The manual doesn't tell you in the beginning that you need to insert 9-volt back-up batteries into the motor box. Those instructions are on the last page - AFTER you've flipped the base over and then have to crawl around on the floor to reach the box. But assembly is simple. Attach the legs, cut away a few strips of zip tie that hold the power cord, insert the 9-volt batteries, and then the bed is ready to flip right side up. Here's where it gets tricky. You need two people to dead lift the unwieldy, 125 pound base and flip it over. You cannot 'lean' it over on its side, because the pressure on the legs could bend or snap the metal bolts. It was a challenge for my daughter and me but we managed. Anyway, once it's right-side up you just need to attach the corner brackets that hold the mattress on. I don't think they tell you that the bed also comes with the headboard attachment kit, which was a nice surprise.
Have slept blissfully for a 3 nights. I bought it because I have moderate sleep apnea and sometimes woke up with headaches. The wedge type pillows weren't much help because I would slide off during the night. With this adjustable bed, I am able to lift the head up so that my sleep is uninterrupted and I wake up feeling like I actually got a good night's rest - either on my back or on my side. No more headaches. I love being able to elevate my legs while I watch TV or read - it really helps with edema. I used an income tax return to purchase this bed. Best thing I've done for myself in years!
I suffer from sleep apnea, snoring and lower back pain. Tried every type of standard flat mattress and nothing helped. Paired the Reverie 5D with Perfect Coud Atlas mattresses, put bed in anti-gravity mode and now sleep great with no pain, snoring or breathing issues. A real life changer. I've been recommending this bed to everyone.
This is just a review about the seller and delivery/setup - as well as initial impressions after a few hours. Will update after some more time.
We purchased a king - which is two twin bases. Delivery was great, as it comes in (2) 140# boxes which meant it wasn't impossible for two people to carry up stairs and do the set-up. The instructional videos on Reverie's site are spot-on and helped us a lot.
Set-up was exactly as shown on the video. The _only_ thing I would caution folks on is that if you are buying it as a king and intend to use it as one bed, not controlled as a split - both remotes can be paired to both sides of the bed, just follow the instructions (easier to do before you set the bed in it's place as it's heavy to lift up!).
We paired this with our existing Casper mattress and it fits perfectly and works very well in every configuration we've tried so far. We also had an existing head-board/rails/foot-board setup that we were really hoping would be compatible with this frame - and it was. We took out the existing boxsprings and slats and the adjustable frames fell right into place. We aren't attaching to the headboard as it doesn't seem to need it.
In our set-up, the wall-hugger feature seems to work well enough - both nightstands remain accessible with the head position pretty high.
Positions - I can't wait to really play with this. Our initial reaction to the zero-gravity and raised foot positions was ... 'Ahhhh'. The movement is relatively quiet, smooth, and we found the massage feature really was a pleasant surprise (in that it actually works well)!
The seller (Low price bargains) was terrific - they were responsive to my ?s and it was delivered exactly on the date promised. What more can you ask!
I'll update this in a few weeks after we've really broken it in, but really happy at the initial set-up, quality, sturdiness, and operation of this bed. And ECSTATIC at how much we saved!
Springwall mattresses suck! I bought one last year and had to return it for warranty. Now I've had this one for 3 months (I got a more expensive mattress thinking it was better) and it the same. Bad bad bad quality. Will upload pics if needed. Lol save ur money and buy serta.
Not satisfied at all with the product. After only one year, the matress is not comfortable. Body impressions are big. My Gf and i have a hill between us when we try to sleep in this mountain matress...Every morning we wake up with fatigue in are back!
Well I will first start by saying I have emailed this company directly twice with no response at all, so that being said I will try and be public in trying to get help with the product I bought that is failing and is still under warranty!!! Queen size bought Aug 2014 and feels like a 20yr old bed. No support left in it, two very sagging spots, side walls are caving in and I want some dame customer service! I have read so many bad reviews regarding Springwall and lack of stand...ing behind their product as the website states, so PLEASE Springwall get behind your product and honor your warranty. I have purchased other sets of Springwall and didn't have an issue, so prior to this would've recommended it. However no response to direct email, not even a suggestion as to what or who I should talk to, nothing! SO hope I have Springwalls attention here on FB and get some kind of assistance!!! Thank you for your quick and professional attention to your customer!
I would like to thank Springwall customer service for there excellent and fast service. They sent me a warranty card and i read it and found the sagging in the bed is normal for this type of bed. I flipped the bed and the memory foam bounced back up to the way it suppose too. Beds have come a long way over the years and my lack of knowledge how memory foam works. Thank again for the excellent service and listening to my concerns.
in December we ordered a Chiropractic Resort - Renew Queen size mattress for our platform bed . . . . we were a bit concerned that w/o the box spring it wouldn't be comfortable . . . not a worry this mattress is WONDERFUL . . . waking up in the morning feeling much better, this is a great mattress . . . we purchased it from Sears and we live in Lester Beach, Manitoba, cannot say enough good about this mattress, if we ever need a future mattress we will be repeat customers, hands down, Springwall you make fabulous products, kudos to your company
We recently spent a night on your Ambience mattress at a hotel in Moncton, NB. It was amazing! We are very interested in purchasing this mattress. However, we live in the US and can't seem to find any retailers that carry your brand. Is this truly the case or are there some stores in the US that we could purchase one from?
My husband and I purchased a Springwall in 2008 and its the best matress set we have had to date, we love it! Guests who have slept on our Springwall have fallen in love with it and want one!
We purchased aSpringwall LimitedEdition Queen set from the Brick store in Whitby,Ontario , in January 28,2011,I notified your company in March that the mattress lost its shape in the centre of the mattress, Iwas advised to notify the store,but I had misplaced my invoice I couldn'y, I recently located my invoice can this situation still be corrected as this mattress is very uncomfortable and we are seniors.please advise,asap