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My Green Mattress was founded with the mission to create an all-natural mattress that wouldn't harm those that are sensitive to off-gassing or other forms of toxicity in and around mattresses. They offer a variety of Dunlop latex and pocket coil mattresses for both adults and children that are Greenguard and GOTS certified, which are some of the highest organic and safe certifications out there. Their mattresses get high marks from most customers and should be on your short list if you are looking at eco-friendly and all-natural options.
Saatva is one of the best mattresses in a box for those looking for a traditional innerspring mattress feel. Rather than focus on lots of blowout sales and other gimmicks, Saatva decided to invest in better coil technology to provide sleepers with a better traditional mattress, but shipped in a box to pass on the savings to customers. By encasing their upper coils in foam, they have a 'best of both worlds' feel that makes them one of the most interesting brands available.
Based on our aggregated reviews and our scoring method, we recommend Saatva in this match up!
See Our Full Review of Saatva
My Green Mattress: 9.3/10
My Green Mattress: 9.3/10
My Green Mattress: 9.4/10
No Back Pain:
My Green Mattress: 9.2/10
My Green Mattress: $649-$1594
My Green Mattress:
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These mattresses are given great ratings by customers versus others, which means that based off of recent and overall customer sentiment these mattresses have great percentages of positive feedback. This is a solid starting point to discovering if this mattress will work for you -- read on for more information on specifics.
These mattresses offer a good amount of support These mattresses are good at supporting the back and keeping things well aligned for the hips and shoulders.
These mattresses also keep things competitive in regards to edge support, which is how a mattress keeps even support along its sides. For people that like to sit or lay close to the edge of the mattress, these mattresses should do a fine job keeping things comfortable.
Bowling Ball & Density Tests
A bowling ball is good at providing an indication of firmness, and it is also helpful in how the dip it creates changes throughout the mattress. Therefore, it can help with finding out if there is even support throughout the mattress. Based on these factors, these mattresses do a good job in their even support.
Finding a durable mattress can means thousands in savings for you and your family. This is one of the reasons that customers strive so hard to find mattresses that last. That said, not all brands care about the same thing. In spite of that, great products still are being built by good brands. These mattresses are enjoyed by customers for their durability. Unless you are of a heavier build, these mattresses should last 7 - 12 years.
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Having highly rated customer satisfaction scores is a good beginning point to find if a mattress will work for you. Customers rate these mattresses highly when it comes to comfort. Customers report feeling comfy in their mattresses and have had good experiences overall with the company itself. Take a look below for the mattress specifics!
These mattresses are do a very good job at support versus others in the industry. They do a great job aligning the spine and customers report feeling good levels of comfort on the mattress. Customers feel that these mattresses offer support and and talk about good initial performance while sleeping.
Edge support is an important point when you are used to laying close to the edge of the mattress and wish having supportive balance all the way to the edge. Reviewers report that these mattresses offer solid edge support for sleepers.
Bowling Ball & Density Tests
Resting a bowling ball on the mattress is a good way to measure support and firmness. These mattresses provide an even supportive structure throughout the mattress.
These mattresses are very competitive when it comes to durability. Finding a durable mattress can mean years of comfy nights. while one that quickly degrades can mean quick discomfort. For most sleepers, these mattresses will last up to a decade, which is decent for today's mattresses. Folks may experience a slight decrease in longevity who weight more or spend more time in bed than average.
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I cannot rave about this mattress enough -- very comfortable, non-toxic materials I can feel good about (and I am very picky about everything I buy in terms of toxicity), and what a total STEAL! I had been searching for mattresses for ages, and I could not find anything I wanted for a price I could afford until I came across this one. No off-gassing, but there is a very faint, not-at-all-unpleasant, earthy smell to it. And it was delivered very fast, way before the promised time frame. Lastly, the mattress was not nearly as uncomfortably hard/firm as some of the reviews indicated. I actually wish I had not bought the expensive latex topper I already purchased elsewhere, because it really doesn't even need it. I was a little nervous about buying a mattress online, but I am SO happy with this purchase.View More Reviews
My wife is a Naturopathic Doctor and understands the importance of a natural mattress and insisted we buy one for my daughter when we moved her out of her crib. I was hesitant since these are so expensive, but she explained that sleeping on a mattress that is not natural means that her face is pressed up against chemicals and toxic off-gassing for an entire night. This was a huge concern so we searched high and low for a high quality natural mattress that would also provide her with a good night's sleep. We went to a local store that specialized in organic mattresses and could not find anything that felt good (they felt flimsy) and they were all so expensive. I decided to search online to see if I could find something and luckily I found the Echo Mattress.
We purchased the single sided Echo Mattress for my little girl and we absolutely LOVE it. It is super clean, no smells at all, and very comfortable. It came packaged rolled up and was super easy to bring upstairs and unroll onto her bed.
Now when I read my little girl bedtime stories I end up staying in bed with her a bit longer than I need to so I can enjoy her comfortable bed. I was actually enjoying my little girl's mattress better than my own so we decided to buy a King Size double sided version of this mattress for my own bed.
This is an incredible bed an a wonderful price and the customer service in this place is amazing too!
When I started waking up with back pain on my 8 year old Beautyrest mattress, I knew it was time to get a replacement. I wanted a 'natural' mattress that was free of flame-retardants and off-gassing chemicals, but most of them were way out of my price range. I found this one on Amazon and read all the reviews. Something to note: at the time of this writing, there are currently 18 reviews with an average 4 1/2 star rating. However, half of those reviewers specifically say that they purchased this mattress for a young child so they are not reviewing it from an adult's comfort perspective. I'm going to tell you right now, this mattress is firm. Very firm. Another reviewer likened it to sleeping on a bed of rocks, which is not far off. I would say it's more like sleeping on a carpeted floor. When I first started sleeping on it, I was very disappointed--it was so uncomfortable. I should add that I have a 2 inch latex topper AND a featherbed on top of it, and it's still ridiculously firm. However, after sleeping on it for seven weeks, I have gotten used to it. I am no longer waking up with back pain and I'm not breathing in toxic chemicals. Taking into consideration price, convenience (free ship/rolled up), and natural components, I would say that I am happy with the purchase. Just know that you're going to have to put some sort of topper on this mattress--I can't imagine any adult being able to sleep on this with no cushion.
The mattress arrived quickly and in good condition. We did not have any problem with the firmness, and thought it was comfortable support. My problem was with the mattress fibers/ stuffing. We let it air out for a week before putting in on the bed. Although my spouse did not notice any smell, the mattress did give me a stuffy nose every time I laid in it for about a month, even after changing out the mattress pad and sheets. This finally went away after a few weeks and I am able to enjoy the mattress now.
We were looking for a healthy alternative to our other mattress that wouldn't break the bank and would be better on our backs. We had looked at other organic mattress that were 6 times this cost so when I found this one I was estatic. This mattress has far exceeded our expectations. It is so comfortable and we don't wake up in the morning with terrible neck and back pain. Some people have complained about how hard it is, however we never experienced that. I do enjoy sleeping on the ground from time to time as it helps my back feel better so I am used to firm sleeping spaces. At first, when you open it and unroll it or does have a strong wool smell but it's nothing obnoxious and it does go away in a couple days. We have been sleeping on this mattress now for a couple months and have felt the improvement and I love knowing there's no off gassing and I sleep easier. I would highly recommend this product for anyone looking for a more budget friendly organic mattress!
I really, really wanted to like this mattress. We are very careful with the products we buy, to make sure everything is healthy and get the best for ourselves and our kids. I got this mattress in King for myself and husband, and 2 Twins for my kids. I knew it was going to be firm, but damn! It's just not comfortable. I wanted to like it, I really did- tried everything, spent more money on toppers than I ever imagined I would. I got a very fluffy lofty topper, it didn't help. I got a wool topper, still nothing. I had a firm before, but this mattress is TOO firm, I sleep on my side and have curves, it just puts pressure on my joints. Now I'm stuck and unhappy. The kids are light weight, and I got them toppers too for added comfort, but due to how they sleep- it seems to be ok for them. As for me, I'm wishing we didn't get rid of our memory foam mattress which was a lot more comfortable. We only got rid of it because we wanted to clear the house of toxins. I really, really miss that mattress. Can't afford another topper to try, or a new mattress at this time.
too firm for our taste
Like it but cant get rid of smell for month. Waiting for summer to put it on a direct sun again
What can I say, I LOVE this mattress ! It's firm without being hard.
AMAZING. This mattress came in a roll and so was really easy to maneuver onto the bed and then cut open. It is soo comfortable our daughter loves it.
I did not realize when I purchased this mattress that it is only 'one sided' but unfortunately it is and it is extremely hard. I simply would not purchase another one like this.
I don't write reviews, but we bought this mattress for our daughter and she has slept so soundly on it! Knowing what we do about off gassing and what conventional mattresses do to our bodies, we knew we had to go with this company and ultimately this mattress! Thanks again for your stellar product!
I was a little concerned about all of the reports of the smell of the mattress. When we unpacked it I didn't smell anything but when I put my nose right against the mattress and inhaled I could smell a very tiny smell that my son said reminded him of Play doh. I think it's actually the smell of the plastic that the mattress came in. If I had not been looking for the smell I would not have noticed anything at all.
This was just delivered today so I will update later. The box was quite beat up, but the mattress inside was clean (wrapped in plastic). Upon opening and unrolling there was no chemical smell: one person said 'it smells like granola' and another person said 'it smells healthy'. Three adults (of very different sizes and weights) each lay down on it (separately lol) and each found it comfortable. It is medium firmness, not hard.
most comfortable bed in our house. my father in law now kicks my son out of his bed when he visits
This is the most comfortable mattress I remember ever sleeping on. I was sure after reading previous reviews that I would need to purchase a topper to make it more comfortable, but I love it just the way it is. I sleep better than I have in years.
My spouse and I love this mattress. We've had it for about 5 months now and sleep very well on it. It's not too firm but firm enough that it won't give you back problems. It did smell a bit like wool or barn when we first got it but too the mattress' defense, I was in my first trimester of pregnancy so everything smelled to me. I aired it out in the sun for two days as the company advised and it really did help. I feel really good knowing that I sleep on a healthy mattress. I plan on buying another one.
We were looking for an organic mattress, and this one was an excellent price. That being the case, I was not expecting to find such high quality! I am very happy with this mattress! It is very firm, which I like because it has really helped my children's back issues to be sleeping on a firm mattress, yet it is still comfortable. It seems sturdy, well-made, and I have high hopes it will hold up well as my children grow up. It had no odors other than the cardboard and exterior packaging, arrived quickly and was packed all rolled-up- so it was very compact and relatively easy to transport, considering it is a mattress! I was so pleased with the purchase of the first mattress for my son that we have purchased a second for my littlest, who sleeps much better now that she is on this mattress, interestingly enough. I highly recommend this mattress and will be purchasing a third mattress after the baby on the way is big enough for a bed. Many thanks to the company for offering a quality product that is free from chemicals, well-made, and very reasonably priced.
We purchased two of these mattresses in the twin size for our four year olds. They are not super comfortable but our children seem to like them. I probably wouldn't buy them again but time will tell how well they hold up.
Matress comes rolled up and pops out like a roll of biscuits !!! Places a matress topper on it and it is money !!! Very happy with the purchase
Love it. I bought another after the first one came in, very comfortable!
This mattress is better than I expected!
t smells gross, with a really strong chemical smell that comes through the bedding even six months later. I am worried about having my child sleep on it and am considering throwing it out. I don't know what the smell is but it can't be anything good. I should have known that the price was too good to be true.
I needed a mattress that wouldn't make me swell up from all the chemicals on it. So many were expensive or didn't look very comfortable. I eventually took my chances on this one. I was concerned about the mention of smell because I am very sensitive to smells. I even called the company to ask if they could air the mattress out for a few days for me. I wasn't patient enough to wait the first time for them to answer because I needed a mattress soon but an unfortunate event turned into a fortunate result. When the bed arrived, FedEx had an accident with the package and the bed was no longer sealed inside the packaging. I called the company and sent them pictures. I called FedEx and they picked up the mattress. The mattress company remembered me and before getting the mattress back, they started airing a mattress out for the 3 days that other reviews mentioned. They sent the mattress to me before even getting the mattress back. BTW, the smell reminds me of Cheerios in case you wonder what it smells like. This mattress was just made right before it was sent to me so it is very understandable I could still smell a little of the materials. I have had it for less than a month and I sleep well. I don't wake up swollen. I am so happy about that. I have arthritis and I wake up stiff most of the time with the old mattress. I barely ever have problems with this new mattress. I got organic sheets too. The bed is firm, very firm. I like soft beds but the firmness doesn't bother me at all. The bed is wool and cotton. There isn't foam so there isn't much to make it fluffy but I figured if I had a problem, I would get a mattress topper. I don't need one though. I am quite comfy in this bed. This is a great mattress with great employees. I would highly recommend buying one.
When I left a 35 year career as Creative Director for a major Advertising Agency my timing was perfect - the economy collapsed. I took a job with a major mattress chain creating campaigns to promote certain models.
During this period I visited a number of mattress manufacturers and was amazed that the same mattress meant to sell at a retail point of let's say $2,000 would by a simple change of the name and damask become a mattress set for an optimum price point of $800. This is why it's impossible for the consumer to comparison shop. If you find a mattress you like called "The Cloud" the store you're in is the only store that carries that mattress with that name.
Right down the street that very same mattress may be selling for as much as 50% more or less - the selling of mattresses is unfortunately a shady business and the consumer suffers from it.
I'll caveat the following by saying I am a research fanatic. It's in my blood and it drives most friends and family crazy - I am unrelenting and I go over board. That said when my better half and I realized that neither of us were getting a decent nights sleep, with the exception for our two Old English Bulldogs who could doze off on a bed of nails. I was handed my orders to find a mattress and the search began.
During a web search I found the Saatva site and book marked it along with the dozen others I had saved. When I finally read through the web site I was struck by two thing:.
1) The site is brimming with valuable information. There is virtually no what we call in advertising "fluff" or "weasel words" it's the best education about mattresses you'll find.
2) Claims by Saatva are backed up with facts. spec by spec, apples to apples. In fact there is a comparison chart between the Saatva mattress and other high end mattresses. As an example one comparison of the Saatva at $899 shows that the Saatva actually surpasses an equivalent Kings Down Mattress which has an MSRP of over three grand.
I drove them crazy with endless telephone calls and I'm surprised the company didn't take out a restraining order against me. What I found time and time again is that each person I spoke with knew the product inside and out. If I had questions about the coil system, the foam densities, the gauge of the springs they were answered. The few times there was a question that couldn't be answered ( because no normal person would ask these questions) but that's not me. I would be transferred to someone who could.
Never once was I pressured to buy. There is no "one time deal if you buy today" Pressure what so ever. Saatva means "Truth" and that's exactly what you get.
Now about the mattress!
We purchased the King Size Luxury Firm it was delivered with lightning speed and the plastic wrapping is beyond protective - it's closer to a Hazmat suit. When the mattress was placed in our bed frame - my spouse and I were both struck by how absolutely gorgeous it is. Quality touches abound. From the iron clad strong handles, to the intricate braiding on the sides. The deep tufted upholstered buttons make for an elegant and incredibly comfortable surface.
The Damask is pure 100% natural cotton both gorgeous in look and feel and the Damask ensures the mattress breathes. As far as support and comfort the Saatva mattress is brilliant. We haven't slept this well, this deeply and woken feeling this good in years, and that's a fact.
If you're still reading this novel and aren't comatose by this time, I applaud you. I promise to wrap this up in a minimum of 300 more pages.
The common thread between everyone at Saatva is passion.
Saatva promises silver but delivers gold and few mattress sellers, if any can make that claim. There is no single piece of furniture in the world that has such a profound effect on our health and well being. Our Saatva is the best investment we have made in years - and it's Bulldog Approved!
We've had our king size Saatva Luxury Firm for about 4 months now. We wanted a memory foam mattress because they're so comfortable to sleep on, but hubby is a big tall husky Texan and he sleeps really REALLY hot (as in no covers, not even a sheet, even when I would have a small heating blanket turned on). We tried 3 different memory foam mattresses and without fail, within the first year there would be a big uncomfortable depression on his side.Once we even flipped the mattress upside down (memory foam on the bottom), but it made no difference. So we finally decided to try something completely different. Reviews for the Saatva were outstanding (both the mattress as well as their customer service) so we took the plunge and ordered our latest new mattress. (we've been married about 13 years, and this will be our FIFTH mattress... maybe even sixth??).
I actually fought liking this mattress (cause I love sleeping on memory foam). But I have to say... this is without a doubt one of the most comfortable mattresses I have EVER slept on. You do feel your partner moving... but who cares when a mattress sleeps this nice. I'm crossing my fingers that at the end of our first year there isn't a depression on hubby's side... but so far so good. I love love LOVE this mattress! It feels different from any other mattress I've ever slept on. I can't even really tell you what that difference is, but it's awesome. We BOTH love this mattress.
Also, Saatva customer service is awesome... and their delivery service was amazing. This is not a shrink-wrapped mattress... it's the real deal. Our bedroom is upstairs. The guys went up the stairs, hauled out our old mattress, then back upstairs to set up the Saatva.
Oh, one more thing I love about this mattress. The memory foam mattresses were so heavy I had to struggle every time I made the bed. This mattress I can actually put sheets on without using any swear words... and without needing a chiropractor afterwards. What's not to love??
well it's not quite what I expected. It's nicely made.. It looks good but wow is it a FIRM mattress. I tried sleeping on it for four nights. Every night I found that I was waking up about every 2 hours. It became literally torturous to attempt to sleep on. Posting this will of course prompt both an online response and likely a phone call from Saatva customer service since their business is so singularly dependent on online reviews. that's what sold me.. "the best reviewed mattress on Google" with 7,000 reviews. But I found I had to put a memory foam pad on top of it to make it comfortable. It reminds me a little of a hotel mattress.. if that hotel is a Motel 6. They have to have super firm mattresses because they last a longer time. The Saatva Luxury Firm is not "uncomfortable" if you think of it compared to a hard surface. It's just not the ideal sleeping environment. Also.. the motion transfer.. I have to say it's pretty terrible. We used to have a "Do Not Disturb" mattress which had pretty good characteristics regarding not disturbing your sleeping partner. The Saatva is much more like a box of jello. Sorry but that's true. Again. .it's nicely made.. looks good... but is not terribly good at providing a good night's sleep. Wish I could be more positive.
Purchased a Saatva luxury mattress back in April of 2015. Not even 3 months later body impressions and sagging developed. Despite rotating mattress as instructed, impressions became worse(solid bed spring underneath). I'm not a heavy person (I weigh about 175, 6ft) and my s.o. weighs less than 100 pounds). Because of this condition, my back has developed excruciating pain. In fact, I thought it couldn't be my mattress because of all the positive reviews (and $1000 price tag). I continued to sleep in it until November when I could afford another mattress (cheap no name) and now my back is back to normal. I'm a busy person, I don't have time to get on the phone and complain but fast forward January 2016, I contact Saatva. I explain my issues to the service representative and I received a very generic response: refund $400 and I keep the admittedly faulty mattress or pay $212 and get a new one. What good is a mattress if I can't sleep in it?! If I pay $212 I'll be out $1200 and no promise if the next mattress will do the same thing. The representative could give me confidence. Judging by the representative's response, this appears to be a common complaint. Yes I read the overwhelmingly positive reviews and saw lengthy no obligation trial for 75 days but how can I be the only one who has a problem? I've lodged a complaint with the BBB and will try to spread the word! Luxury firm mattress by Saatva is very poor quality, DO NOT BUY!
One usually rates a service on a scale of 1 to 10. We rate Saatva at least a 12. Due to my wife's unusual orthopedic complications we had to return
the mattress we had ordered. (Let me point out that for me the mattress was perfect). The staff at Saatva was most understanding, brought no pressure on us, and refunded our money instantly, even before the mattress was picked up. We never heard of anything like this before. We offered
to share the return freight costs but the Company would not hear of it. They only asked if we would consider keeping the box spring foundation. We
eagerly offered to buy the foundations but the Company insisted nay, thanked us for just keeping it. If you need a mattress and want to deal with an
honest company we heartily recommend Saatva to you.
We have purchased the Saatva mattress and love it. However, the delivery company was horrible! Saatva personnel finally resolved the issue with the delivery company and Saatva was helpful all the way. I would recommend the mattress, but have them stay on top of the delivery company for you.
Compared to the firm mattress I was sleeping on (to help a bad back), this mattress is heaven. I bought the Luxery Firm Saatva mattress about a month ago and my aging legs are grateful I did. My old mattress was in great shape but it was just the wrong firmness for me. I had tight leg muscles from the pressure points I endured even with a latex topper. Now my legs feel twenty years younger and I am sleeping a deep sound sleep. I am much more alert during the day. My dog sleeps on the mattress while I am at work when he never did before. (His rumpled dog blanket on the bed is the evidence).
I am only giving this mattress four stars for the following reasons: (1) When I do sleep in (up to 10 hours), my back aches a bit. (2) The description of the mattress says the height is 14". As shown in the photo, the entire mattress is a full 16" in height. I guess they don't count the pillow top portion of the product in the specs. I am disappointed to get something other than what I expected. I would have ordered the 11" mattress instead. You will have to buy deep sheets to fit.
My complaints and praise have nothing to do with this brand of mattress, only my personal experience, so let me add that the quality is excellent - even better for the price. The service of Saatva and the delivery company was outstanding.
Good customer service but either unintentionally misleading stated firmness or possible inconsistencies with production. Wanted fairly firm mattress and I though Firm that's 8/10 on the scale of firmness with 10 being a tabletop should be plent . It wasn't. I suspected that by mistake I got luxury firm but after a phone call it was confirmed that I did get the firm one after all. It wasn't bad but unless you're laying level on it, it's mostly useless. Sitting on it you sink in, on your stomach reading your elbows will bury deep in the mattress. Returned it and got Tuft and Needle (supposedly 7/10 firm) for $550 less and it is firmer, yet super comfy and plush!
Highly recommend. Purchased from Saatva in May. Absolutely the best mattress I have ever had! Previously had the select comfort bed (setting level 35.) Did not buy select comfort again because the foam broke down over 10 years and the area to sleep in is greatly reduced by the foam boarders around mattress including down the middle. First ordered the luxury firm based on sleep style recommendation of back and side sleeper. Found it to be too firm after one night so we changed it to the plush soft. Customer service was wonderful in helping us switch our order. The delivery and set up went smoothly. This bed is soooooo comfortable. We sleep great and wake feeling rested. Absolutely love it!
UPDATING review for Saatva Luxury Firm purchased almost a year ago...When we initially got bed we enjoyed it very much. Now, almost a year later, we are both finding we have more aches than not in our backs/hips. We did put a 2inch foam mattress pad on to help add some cushion, but....... At this point next week we are going to put the boxes and top mattress in mattress bags and store, in outside room til we can sell it an maybe get 1/4 of the price back. Switching to a foam mattress or sleep number. There is sinking starting on each side, even though every 3 months we rotate the top mattress.
I am going to give this three stars to average out the one star I give it for comfortable. My wife hated it and the coils dug into my side and put my arm to sleep. We bought the plush. It was not a particularly good mattress compared to those you'd find in Sears or Macy's. Price was good and it does not sleep hot like Tempurpedic. This may not be so for other buyers, but it made us unhappy, especially in light of the many positive reviews.
With that said, the marketing and customer service is excellent. They want and heavily solicit good reviews. As a result, they go above and beyond if you are not satisfied. This shows integrity and savvy marketing--you are less likely to get the really negative reviews and boost your positive ones. So--they are skewing the playing field, but in a reasonable way and one consistent with wanting to please consumers.
We were interested in replacing our tired old mattress after 12 years - when new, it had felt like we were floating on a cloud. I was inclined toward a soft plush Saatva but the sales rep suggested that, based on my description, we might prefer the medium luxury firm. We received it a month ago. On the positive side, it sleeps cool, which is nice. On the negative side, this is nothing like floating on a cloud. It's more like lying on a board. When I sleep on my side, the side I'm lying on gets numb and aches. My lower back hurts every morning. My arms tingle. It's miserable. I called after 3 days and the rep strongly suggested that we keep the bed for a month - let the foams relax and we'll get that experience we wanted. Well, it's been a month today. I phoned today and they are trading it out for a soft plush for $99. But I think they should have offered to do it for free, since I originally wanted a soft plush but after the conversation with the original rep a month ago they convinced me that the medium was right for me. Now I'm worried about the soft plush but we're willing to give it a try.
I also have to say that I wasn't thrilled with customer service today. First, on online chat, I corresponded with Ariel. She had to send me to the phone line to make the exchange. On the phone I spoke with Ashley. I complained about my level of discomfort, and she went to great lengths to assure me the problem was with my personal preference and not a fault in the mattress. I explained that I had originally expressed interest in a softer mattress, but she said again that she wanted to be sure I was aware that mattress comfort is subjective and that nothing could have ensured our comfort, and that as a courtesy, that the company will exchange the mattress now for only $99 redelivery. No, Ashley, it's not a courtesy; it's part of your sales policy and part of why I bought Saatva. I knew after 3 days that I was miserable and you guys asked me to keep the bed for a month, which I have. Please now don't start trying to convince me that the bed is fine and it's not your fault. Just agree to exchange the bed and tell me you'll be there for me if I need you after I try my new bed too. One last thing - I'm not a complainer, ordinarily. (So if I seem cranky now, I'm sorry but maybe it's because I haven't had a decent night's sleep in a month!)
I suffer from an acute, chronic back condition as the result of three surgeries. I find it extremely difficult to locate a place for myself that doesn't cause pain. Our very expensive, but worth the money, Shiffman mattress did the job until it hit the 12 year mark. My wife and I began investigating our options and for a fraction of the cost, decided on our Saatva King! My wife, who I swear was born in Missouri, the show me State, is skeptical of anything new or different, and complained about everything at first! After one night's sleep she was convinced and in love, just like me, the very first night! No pain! Just a floating feeling, best described as Nirvana! Now, we both can't wait to get into our our Saatva mattress as soon as possible, for the best night's sleep, night after night!
When we contacted Saatva for information, we spoke to Ed Brians. Ed was so helpful with his recommendations. We were most impressed by the lengthy time he took to ask about how we were sleeping, what if any problems we were experiencing with our current bed, and what we were expecting of a new bed. He listened carefully and by the time we finished our conversation, there was no doubt that Saatva would soon be in our home. Our original Saatva was delivered years ago; our newest one, a few months ago. The delivery men were courteous, efficient, and very complimentary about Saatva and how happy other customers were when they delivered to them. They presented a very positive impression of Saatva. We anticipated the first night in the bed would not go so well as we might need to get use to sleeping on a new bed, boy-Oh-boy were we wrong! My wife Terri slept all night waking up refreshed and pain free. She couldn't believe how comfortable our new Saatva was and that she didn't feel me tossing or turning at all. She slept an unbelievable ten hours, which was unheard of before our new bed! Where I normally only sleep about four hours (tortuously), I slept in a deep, peaceful, single position for seven hours; something I haven't experienced for many years. I woke up without any of the usual pains, invigorated, and ready to face the day. A peaceful, healthy, and happy nights sleep. Unreal! We are so happy with our new Saatva. The handwriting is getting bolder on the wall. Amazon is the largest retailer in the world with no stores. Saatva has no stores. Amazon is a game changer for shopping in in our world. Saatva is a game changer for shopping luxury mattresses in our world. Ed Brians is a game changer for his remarkable style of talk and warmth in our world. I'm calmer, I smoke so much less and I sleep so much more and I know it's my Saatva! Thank you.
I don't even think about my mattress or my lower back pain anymore. I had a top of the line memory foam mattress that was comfortable when I first got in bed. However I am a stomach sleeper, and I would wake up unable to move, because of low back pain. I LOVE this mattress. It took me months to decide. But when I considered cost, and organic materials I would be laying on Saatva was the best. And it's comfortable! No back pain, no poisonous chemicals. It was delivered with 10 days of my order. Made in the USA. I would recommend this bed to anyone.
Wow what an amazing concept! Skip all that time-wasting, energy-draining, super annoying mattress shopping. No need to worry about returns or refunds if it doesn't work out. There's nothing to lose but so much to gain! So we took the risk - because there was no risk! Just determine what level of firmness you prefer and that's all you need to do.
I wasn't even a tiny bit skeptical because the reviews are great and I'm so very happy to say everything was and is perfect. Ordered luxury firm king sized on line. (Paid about $400 more total than out last mattress which was a queen. Prices are very reasonable given the high quality). Received timely, courteous follow up call and emails. Received calls from delivery company regarding dates and confirmation of time window. On time, no issue delivery. Very nice delivery guys who were shocked to receive a tip. (Tip your delivery people y'all - that's hard work!)
No smells, no nothing. Just gorgeous firm unbelievably comfortable mattress. We seem to toss and turn much, much less in this bed. If one of us does turn over or get up, lo and behold, the other doesn't feel the movement and isn't woken up! Amazing.
We sleep great, no aching back, no morning stiffness. It's hard to get up because the bed is simply so comfortable. I love that it's firm but cushioned,
I've told everyone about our experience. There's no reason at all not to give it a try. You'll save yourself the grief of shopping for mattresses. You'll gain an amazing high quality mattress and fantastic sleep. Highly highly recommend and so very happy I stumbled across this company
I have been sleeping on my Saatva Luxury Firm for about a year and I have never slept better! I used to think I had insomnia because I could never fall right to sleep but now I do. I can't speak for helping sore backs or anything since I don't have any back issues but if you are looking for a well made comfortable mattress, this one is great! And for how nice it is you couldn't beat the price. It didn't take me any time to adjust to it and it's made of really nice and green materials!
We own a Royal Aireloom mattress set and and a Dux mattress set and have been very satisfied with both of them. However, the time came to purchase a new one for our master bedroom and shift the Aireloom to one guest room. After shopping in mattress specialty shops and in department stores, we were confounded by the prices as well as the fact that the same mattress would have a different name in a different store. When thinking about spending over $5000 for a quality product and then having the sales people do their whole sales pitch with a 'but we can do this and that', we were about to give up the whole idea. Then a few months ago, we found Saatva Mattress online and began to do our research. We read all the reviews and then reread them. We thought very carefully for weeks about buying a mattress online. There were several factors that weighed heavily in our decision. First, the price was easily $1000 under the lowest sales price for a mattress in a store (not an Aireloom or Dux, those were $3-4000 less). Second, the representative called us immediately and was knowledgable and courteous in answering our questions about comparing their mattress with our Aireloom and Dux. Third, the fact that in a store, you lie on a mattress for what - 8 -10 minutes max - and make a choice based on that. And last, but hardly least, was the return policy. We thought it couldn't get better than all of the above. And then it did - we got a Veterans' discount! And when the delivery people arrived, they got everything in place without so much as a scratch on the stair walls! We have only slept on it for two nights now, but can state categorically that this Saatva mattress is perfect! My husband is 6' 4'' and when he moved, I hardly noticed. The support, for a back and side sleeper is just right. We look forward to years of sleeping luxury and will undoubtedly purchase a Saatva again. Many thanks!
We have had our bed for three years and it is still amazing. We have had no sags, divots, or creasing either.we could not be happier with this choice. We has bought another Ed 2 years prior and we hated it it within 3 months (from another company)
Do not trust all the raving reviews on their website. I left a negative review and it was deleted or never published. I ordered the plush soft mattress a year ago and really regret this purchase. If you want a soft, cloudlike mattress this is not the best choice. It is way to firm and uncomfortable for my liking.
5 stars for this mattress. after 10 to 20 minutes of what I think will be reading time before bed, the comfort of my new SAATVA mattress settles me in to sleep before I can get into the book. I love my SAATVA California King size mattress. Yeah for SAATVA. Organic cotton and USA made YEAH!!!
We purchased our King-sized Saatva following my total knee replacement 1.5 years ago; we felt with the replacement/refund policy it was a good deal. We ordered the higher box spring, which made our bed like one from 'Princess and the Pea' and difficult to climb into. I called and explained the problem, it was dealt with in a short period of time. The original order was delivered in less time than promised, the delivery service people were wonderful; the mattress is very comfortable. Friends thought we were crazy for ordering mattress and box spring on-line, but it has been the best set we've owned in 44 years of marriage and we have had some high quality sets.
We've only had one night on the mattress so far so this review is about the ordering and delivery process for now. I think I lucked out in terms of the turnaround. First impressions were great. We ordered the 11.5'' king sized plush soft mattress since I like a mattress with some 'hug' since I'm primarily a side sleeper.
We tried the Tuft & Needle king mattress but decided it was much too firm, even with a memory foam mattress topper. After the T&N mattress didn't work out, we went to Sleepy's and seriously considered a $3,600.00+ Kingsdown mattress. We couldn't pull the trigger even if the $750 T&N king mattress didn't work so after reading tons of reviews, decided to give the Saatva at try, especially since we figured out we actually prefer coil mattress over foam ones.
I ordered the mattress on the night of 10/13/15, received a call the morning of 10/15/15 from a Saatva Team Leader confirming my order including specifications and making sure I measured the frame I was using, and received a confirmation email from the Saatva rep shortly after. The rep was friendly and made sure I knew she was there to help if I thought of any additional questions. She told me I would be contacted shortly after to coordinate the delivery.
Sure enough I received a call maybe half an hour later from another rep from the delivery company on behalf of Saatva. She asked if the following Wednesday but I asked if there was any chance we could get it delivered on a weekend and she put me on hold for a minute or so. I think I lucked out because they put me in for the Saturday just two days later, 10/17/15. She explained that they delivered anytime between 8 AM to 9 PM but that I'd receive another call the day before the delivery with a time window.
I received 4-5 calls the next day confirming delivery. It was a bit much. I missed one automated one and called back to receive the info. I then got another from an actual person and I confirmed everything with her. There was then another one with an automated message and I confirmed receipt of the call... and then missed two additional calls, presumably about the delivery again.
The time slot was 4 hours but I did receive a courtesy call 20 minutes before they arrived which was well within the time window. The delivery took maybe 7 minutes at the most. They brought the mattress upstairs for us, laid it on the frame, and took the plastic wrap with them.
Will update the review once we have more nights on the mattress.
UPDATE: Still happy with the mattress! Only complaint is that I sometimes feel my fiance turn, but this could also be partially attributed to our bed frame (we do not use a box spring). I am not experiencing any back or neck pain and am still very much enjoying the 'hug' of the mattress that the plush comes with.
2 nights, and zero sleep. So for me the luxury mattress hasn't been luxury at all. Will give it 2-3 weeks and return if feeling the same way. I had a memory foam mattress and slept well on it, but wasn't good for adult activity. Switched up after hearing all the good reviews. Love the customer service, but not enjoying my sleep. I'll post back in a few weeks. Feel like Al Pacino in that movie Insomnia.
This is by far the most luxurious, comfortable mattress we have ever had. Not only do we both get a great night's sleep, but my long-term back pain is gone. Saatva went above and beyond with customer service, as well. I ordered the 14.5'' king mattress. When it was delivered, I just felt it was too high for me. Even though it was entirely my mistake, Saatva replaced it with the 11.5'' mattress for only a $79 delivery fee. I couldn't believe it, but they just wanted me to be happy. And I am!!! I will be a Saatva customer for life. Highly recommend!
We really love this mattress and my husband and I are both sleeping very well. I was afraid to order a mattress on line but Saatva gives you a 75 day trial and I felt that if we didn't like it we could return it without any problems. We also bought a new comforter set and our bed looks beautiful. I would highly recommend this mattress.o We have always bought Beauty Rest but this mattress is by far the best.
I was told about this mattress by my industrious and frugal niece who had been thoroughly researching mattresses on line. She purchased a Saatva and said she had been 'sleeping like a rock' ever since it arrived. What also appealed to her was that it is a totally organic product. After a little research of my own, I decided to follow her lead and purchased my own Saatva. The first night I was slightly alarmed because it was firmer than I had expected and was used to. But after that initial night I became very enamored of this lovely product. I have been sleeping on it for a month now and feel so much more well rested! Additionally, some of my aches and pains seem to have diminished. I suffer from lots of arthritis and believe the wonderful support this mattress provides has helped enormously! I adjusted to the new level of firmness very quickly and now would not go back. I highly recommend Saatva's flagship Luxury Firm mattress. You avoid all the confusing rhetoric of the sales people at the mattress stores as well (and sometimes bait and switch tactics). If you are in the market for a new mattress, you can't go wrong here....
I am 70 and have slept on airbeds, futons, waterbeds, memory foam, springs, and the ground. I needed a new bed as I was going to have spinal fusion surgery so after doing some looking around, I chose the Saatva. From the time the guys carried it in and set it up I was all over it. The best bed I have ever owned or slept in. I am so glad I bought it. A friend from Virginia Beach bought one recently as well. She loves it. Go get one.
Mattress is high quality at an affordable price, replaced a 'number bed' with this luxury firm, it is firm, yet cushiony, customer service is over the top in good service and their desire to make each customer happy. I especially liked that there is no 'off gassing' at all.......I worried about making an online purchase, but am so glad I did....take the leap, you won't be disappointed!!!
We have the luxury King since Thanksgiving of last year. It's a wonderful mattress. We don't have any aches or pains getting out of it in the morning and just jump off like school children , refreshed and ready for the day. We are both in our 50- ies. I had back surgery due to severe sciatica and bulging disk 5 years ago. Our old mattress actually gave me more flare ups and it was a Tempurpedic , recommended by my Surgeoun. When we made the decision to try out Saatva it was a very scary decision not to be able to see it first or even experience the feel. But with the 30-60!daybtriwl and return policy we went for it.
We are so very glad we did. The best, most restful sleep with no interruption, just an extremely comfort sale and cozy bed. I used to read on the couch , but ever since we got this mattress , I just hop on it and that's my 'me' time. Better than a massage. No need for stretching excersizes just husband, kittens and me in peaceful rejuvenating relaxation.
There is a small indentation where we both sleep but somehow it just caresses the body all in the right places. We have turned it around once so far but it's really not necessary. There was never any chemical scent to it , just beautifully crafted , no need to use cushiony mattress cover , it's just the perfect bed. I hope to have it for a very long time.Note to the manufacturers! Please , don't change anything in the upcoming years.
You make up your mind reading the reviews and asking questions. Customer service is there to answer your questions and to help you get the mattress that fits your needs. No pressure sales talks great bunch of people to work with and never once did they try to sale me a mattress. We have had our mattress for about 3 weeks and from the first night I slept better than I had in a very long time. My wife was not that fortunate it has taken her a little longer to get use to the firm mattress. She is starting to sleep better and longer now that she is getting use to the bed. I even catch her going in there and catching her a nap on her days off. I will say this we came off of a $3000 memory foam bed with a lifetime warranty and bought the Saatva Luxery Firm and wished we had done it a long time ago! I haven't had it long enough to answer any durability questions but you can bet I will be as quick to let people know about how long it last as I was about how good it sleeps.
We bought our mattress about a year ago. We were reluctant to buy it sight unseen but with their guarantee we decided to go for it. It is by far the best mattress we have ever had. I always had hip pain and was continuously having to adjust my sleeping position to get any relief. With our Saatva mattress I no longer have the pain and sleep through the night. You will not find a better mattress for the money.