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Mlily is a mattress brand that is well known for being a global partner of Manchester United, and is available at brick in mortar mattress retailers and on Amazon. Their mattresses are made with trendy materials like bamboo and aloe vera, which is a major differentiator vs many other online options. They blend these materials with foam mattresses and also have select hybrid options as well.
Springwall is a popular North American mattress brand, based in Canada. They are famous for crafting brands inluding Reverie, Chriropractic, and Sesame Street brands. They specialize in memory foam offerings primarily though they also manufacture traditional innerspring and hybrid models. They have foam support cell technology that is differentiated than many other competitors. Overall, customers find Springwall products comfy at first, but there are some complaints about durability for some.
Based on our aggregated reviews and our scoring method, we recommend Springwall in this match up!
See Our Full Review of Springwall
Customer reviews can be hard to see from a high level -- especially with all of the marketing being done by companies and retailers. Customers, unfortunately, don't always feel great about these mattresses. There are still customers that really appreciate these beds, but many others that don't. Learn more details about the mattresses below.
Some of the customers don't feel that the mattresses support them well enough. Though some folks are happy with these mattresses, if you are wider framed, review the mattress specifications before purchasing.
For those that are looking for long-term edge support, you may want to read more reviews as some are unsatisfied with the edge support.
Sadly, these mattresses aren't well loved for their durability. While some customers found them to be comfortable, others describe having issues faster than average. Take a look at the specifications of the mattress, warranty, and return policies before buying if you are considering.
There were mixed feelings about these mattresses. Many sleepers report feeling comfortable with their decision and enjoy their new mattress, but there were others who were not as comfortable. To ensure what one of these mattresses will work for you, take a look below for more information.
Most customers describe these mattresses as providing good support, but others didn't always enjoy the feel. For those that have larger body types or wide hips or shoulders, read the customer reviews before buying as you'll want to ensure that you're adequately supported.
For those that like sitting on their mattress with their feet hanging off the side, most reviewers describe the mattresses as being supportive on the edges. However, some have had some issues so if you have mobility issues, make sure to review more.
Customers gives these mattresses mixed reviews on lasting comfort. We all want to find a mattress that will be as cozy now as it was 10 years ago, but sadly, not all are built to last. If you are considering a mattress that isn't an A+ on durability, make sure to do one last look at the warranty and return policies so you are protected.
I have a MLily Bliss King Size Mattress and it's the BEST mattress I've ever slept on! For the first time in YEARS I am sleeping through the night and I don't wake up with aches and pains! It also doesn't make you hot! LOVE THAT! You can't pay enough money for how a great night sleep makes you feel in the morning! So thankful I have my MLily Bliss!View More Reviews
I bought this mattress its by far the most comfortable mattress I have ever owned. I previously owned a tempurpedic mattress and it use to always make me hot, I had had back problems for years until getting one, and within 2 days of sleeping on it, they went away. The cover on the mattress feels great, this was a fantastic deal and I'm thrilled.
Best mattress I have ever owned. Good support yet soft and comfortable. My wife and I are now spoiled as we cannot sleep on motel mattresses
It feels like luxury at first. I've owned a queen size for about a month now. I have woke up almost every night with severe sciatic and mid back pain. It's way to soft and offers no support.
I purchased this months 4 months ago. It has the cooling gel in it, but I wake up with night sweats and hot., I also started to develop an allergy to it, I sleep on my back, it causes me to itch like crazy, and doesn't stop. I had to buy a mattress topper 3'' thick to put on top of it to keep away from the memory foam, even with a mattress protector on it. Helped some, but now I am stuck with it. It is however very soft and comfortable. Pity about the heat and itching though. I upgraded to this from a Serta memory foam without cooling gel, and I should have kept it.
Without a doubt the WORST investment in a mattress I have ever made. One star is six too many.
Thank you Elliot & friend for personally coming to my house to drop off my mattress the next day after purchasing! Couldnt be happier! THANK YOU! - Christy W
This is the second Mlily mattress I have purchased in the last two years. I love my original one though you have to spin them around every other month or so because they really do form to your body...They also tend to be a little warm, I live in Ohio and rarely used more than a sheet all winter long, with my house set to 62 (62 is totally not low because my house keeps the heat in so it feels warmer for those of you that think I might possibly be a penguin). This mattress I bought for a friend of mine and it's just as comfy as mine. The off gas usually goes away within 24 hours and for some reason I tend to believe this mattress has less off gas than mine. So the sole reason for not giving it a 5 star is because I sleep hot and it isn't the coolest bed I've slept in, but it's uber comfy.
I bought one of these two years ago, paid about 750 for it and in my opinion, I got a heck of a deal. The bed is super comfortable and is comparable to other more expensive mattresses. I spin it about every six months or so and bc its a coil/foam hybrid, it's kept its shape nicely. Everyone who has slept a night in this bed says it's one of the better sleeps they've had. I recommend it.
So far so awesome. I'm a big guy with a serious accumulation of orthopedic issues. Used this to replace a twelve year old top of the line Sealy king size that was keeping both my wife and I up tossing and turning all night. Tried this in a showroom and I was so relaxed in five minutes I almost couldn't get up. It does sleep warmer than a conventional mattress, no doubt about it, BUT, it's a whole lot cooler than the old1st generation foams ( which I found intolerably hot). Super simple pakage shipping makes it a whole lot simpler to handle than a conventional, and we experienced very little if any issues with degassing odors or the foam reaching it's advertised thickness. Due to space issues our two new mattresses were unwrapped and left to reshape standing on their side, which may have actually helped, given the greater surface area exposure and reduced resistance that that orientation allowed. We've now had them (a pair of long twins) for several months and my 110 lb. wife found it too firm, so we replaced hers with something better suited to the princess and the pea and gave hers to our son, and he loves it. We'll see how well it holds up over time, but considering the difference in cost I could replace this every 3-4 years for what we spent on the last Sealy. We did also try probably two dozen similar offerings from the major names and the fanciest Sealy foam mattress was the only one we found that we liked as much or better, just not several thousand dollars better. I consider this proof that you don't have to sell a kidney to get decent night's sleep. Just hope it lasts. We also purchased a pair of the adjustable bed frames with the wired remotes (Pragma) and are equally impressed with them in terms of function and value. The wired remotes are actually a blessing in disguise for folks like me who are constantly losing one. The only caveat is that the twins tend to slide apart on their frames, so I'm working on addressing that (maybe Velcro or a retainer such as is used on the foot of the bed) but overall sleeping better than I have in years.
My wife and I have had this mattress for 3 years now, and it's still great. There is a little bit of a break in now, but it's still very comfortable and not too soft. It doesn't feel like a hammock as a spring mattress would, and it's actually still medium firm. I have back problems, namely lower back spasms, and this has helped me greatly. It works for back and side sleepers (myself) and stomach sleepers (my wife).
I actually bought this from a local vendor in my area. For years I have favored what my family lovingly calls an 'iron slab' for a mattress. I'm a firm supporter of a firm mattress. However, as I get older I got more aches and pains to go with my years and a hard as rock mattress is no longer ideal. But I didn't really want a cloud to sleep on. I cannot remember how I got turned on to memory foam mattresses, but after exhaustive research I surmised which one would be the best, this one wasn't even on my radar. Before buying the one I had selected online, I wanted to test out some memory foam mattresses in the store to make sure that it was possible for them to be comfortable and yet firm enough that I wasn't sinking into them. I went to 5 stores locally, 4 of the stores encouraged me to look at a Sealy, however, the vendor I had gotten my previous mattress from showed me the M Lily. I fell in love with the Lily, but I'm a cautious buyer, so I went home and did some research, and liked what I found. So I bought it two days later. I have had this mattress now for a week and I love it. I won't say that it wasn't an adjustment coming off of a spring mattress, because it was. This mattress is firm, I tried to punch it and it actually hurt my fist. However, the human body is heavy and this mattress will sink a little on the areas where you put the most pressure, namely your butt. LOL. And if you stay in one area for long and warm up I have noticed that the mattress foam seems to get almost 'gooey', however, move from that spot and everything goes back to the way it was. I love the quilted cover, I loved it so much I actually didn't put a fitted sheet on the mattress for the first 5 days. The top layer of foam is some sort of cool gel formula and you can feel it if you run your hand over the quilted top. Altogether, if you like a firm spring mattress than I would recommend this mattress for you.
Just bought one of these here in town. I've literally been in it all night and day it's awesome I weigh close to 300 lbs my wife doesn't feel me get in and out of bed it cushions my weight it's just a great mattress. Even our lil boston terrier loves it lol. Only thing I suggest is make sure buying online like this that you don't lose the 10 year warranty it's great for piece of mind
I bought my daughter this mattress a couple years ago. She loves is so much, I just bought another for my son. He is sleeping very well and loves it, too.
had back pain, headache and tired all the time, and all of it is fixed with this mattress. It offers great support while molding to your body and relieving pressure points. I weigh 240 lbs. Lets hope it lasts a long time
We just bought this mattress about a week ago and we absolutely love it! I was afraid of buying a mattress online so we went to our local furniture store where they had one of these for us to test out. Loved it, bought it, no regrets. It's not too soft not too firm. My husband doesn't like soft beds and I don't like firm beds but we both agree this is the best mattress ever. Also very afordable for what you get.
Bed will not last more than a couple years. Mattress will deform under your body weight until it is virtually impossible to stay on bed. Warranty is a scam. They will not honor the integrity of the mattress.
We were replacing a futon mattress on a day bed in our office/spare room. The futon was so hard it was like sleeping on a stone floor. The new mattress is perfect for me to sleep on when my partner has the flu etc. It has enough support but is similar to our memory foam mattress. When we unpacked it there was a slight smell as it aired but it was minimal and went away quickly. I'm quite happy with this mattress. It's perfect for my day bed. Other reviews have commented on how it bears up over time, obviously I can't speak to that concern.
7'' size is very comfortable: supportive yet soft. Makes my sleeper chair very accommodating, especially for older guests. Arrived quickly; packing odors dissipated within 24 hours.
Excellent product and great delivery service for a bulky product
We had purchased two 10'' Mlily mattresses for our vacation and everyone raves about them. So, when it was time to invest in a mattress for our main home, we thought we'd do the same. After reading dozens of reviews, we went with the 13'' Serenity pillow top model. The first night seemed like a dream. After the first night, my wife and I have experienced nagging lower back pain that can only be caused by the mattress. We are hoping that the mattress softens a bit with time, but so far we are less than completely happy.
Love it it's like sleeping on a cloud best purchase I've made so far
A great mattress, finally found the one!
Very impressed. Had reservations buying a cheaper brand as opposed to Tempurpedic, but the cost savings made it worth the gamble. We've had it for a month now. VERY glad we went this route. The bed is comfortable, sucking you in yet still firm. And the cost savings makes it even more worth it. I would recommend this bed.
It's high quality and makes spring mattresses seems like something dinosaurs would sleep on. If you can imagine being on a distant planet in anothe galaxy sleeping like a boss, this bed is what you'd be sleeping on. Seriously though, it's very supportive yet very comfortable. Stains easy but the lady who sold it to me said any foam mattress needs a waterproof cover. Why the cover isn't washable on this model is anyone's guess. Maybe the makers of the bed thought the buyers for these things were going to be single people that happen to be extremely careful about not having wine in bed...Also, yes, as the other review states, it is very comparable to the mattress at Ashley furniture and such. Maybe more comfy.
Heavenly. The most comfortable mattress I've ever had the privilege of lying on. I replaced my $3k Tempurpedic with the MLily and have slept much better.
I must admit I never would have imagined I would buy a mattress on the Internet without even trying it out first. Well we took a chance, and the whole experience has far surpassed my expectations. My husband and I were disappointed with our local store who carries Mlily. We went there and I liked the Bliss mattress and he thought it was too soft. So we tried out the Energize model and it was too firm for me. So while looking at the Mlily catalog they gave us, we both liked the tranquility mattress and thought that would be a good choice for us. Hybrid , middle of the road firmness, cooling feature and it was one of their higher end models as well as being featured on the cover of the Mlily catalog. Well our local store told us this Tranquility mattress was not available here and was mostly sold in Europe! Really??? Well I immediately looked it up online and found it on here for close to 500 dollars less than the bliss model at the store, with free shipping!!! Now...about the mattress...... It is absolutely wonderful!!! It arrived within 3 days of ordering it and came rolled up nicely in a blue tarp to protect it. We opened it and let it expand for 24 hours.... now keep in mind: I was sleeping on a 19 year old innerspring mattress and I was used to it being very soft, and having the roll to the middle and sink feature lol! Anyway at first I thought it was a bit firm for me, but I have been sleeping on this for almost 2 months and it has softened up just a little and I have been sleeping soundly throughout the night! Its firm but soft if that makes sense. I absolutely love this mattress and would highly recommend it!!! You have lots of support but when you lay down, it conforms to your body without sinking and it just feels dreamy!!! I feel more rested the next day and don't wake up 6 or 7 times throughout the night like I did on our old mattress. The seller we got it from was wonderful too! He went above and beyond to make sure some details were ironed out and helped with us choosing a new foundation for this mattress. We tried out several mattresses locally which were in the 3000 dollar range and this mattress feels just as good if not better than those. I highly recommend this mattress as my husband I have both recieved many positive ramifications as a result of purchasing this mattress:)
We stayed in a hotel suite that had this mattress. We loved it so much we bought one on amazon and it is exceeding our expectations. Love the gel that helps keep the bed feeling cool. The memory foam has great support and doesn't give you the 'sinking' feeling. It conforms to your body very nicely with comfortable support, it doesn't swallow you up. Overall we love this mattress, couldn't be happier.
We have had this mattress for two years. It started off great but not so good now. I wake up around 3:00 am now with my back hurting. The mattress top has gotten loose with the material pooching up. The support is just not there any more. Have slept on other beds (hotels, visiting family, etc) and I sleep well with no back pain. So now I have to put out another chunk of money for another mattress - not an easy thing to do with our income.
Never had any complaints for this bed. Very comfortable and at a great value. Do not pay over 800 for a queen size, otherwise you are getting majorly ripped off.
I have only had this bed for under 30 days but I am so sad I spent $2700 on it. I told the sales person I wanted a bed similar to my ICloud Tempurpedic. I was told this is better than the ICloud. Well, I feel like I am laying in a coffin. The bed sags so bad in the middle and to get out of it is like climbing Mount Everest. I do not have this kind of money to be spending on a mattress. Am so so sad I purchased this product. I would not even sell it to anyone but just take it to the dump.
I have had 6 back surgeries getting ready for #7 ,when I contacted the company about a problem with the mattress that I paid $1200 for in April I was told to dismantle and lay everything on the floor and lay a broomstick on it and take pictures of it, I tried this and was layed up for 4 days on a mattress that hurts my back, thank you very much I guess I am stuck with it so when I can I will buy another one, mostly upset about being deceived about warranty and comfort level thank you and very happy I will never have to deal with this company again
We have bought 2 beds from Mlily and they are the best beds. We also have bought several pillows and they do not go flat like your normal pillows. I would highly recommend there beds and pillows to anyone. I have back problems and since we have bought our bed I don't wake up in pain like I use to.
The first time I laid down on my MLILY queen mattress, I knew it was the best. A year later it still is. It is quality and comfort.
Recently purchased an Mlily at a fairly expensive price, after receiving it and getting it on the bed, it was impossible to sleep on.TOO HARD,like sleeping on a concrete floor, the place we bought it from says oh just give it time.well we gave it time and then some more time. So we went back to where we purchased the mattress,and all they would say is that Mlily does not have a comfort guarentee.. So after giving it another month and not hearing it back from the store where we purchased it. The mlily went to the dump this morning. We never heard back from the store or the company.. Pretty sorry. Every friend i have will know to avoid mlily...Terry SheltonJackson Tn.
The bed was adjustable to fit in my bedroom and it was comfortable enough to lay down and get a nice rest. I did not have trouble with the assembly. The warranty had 1 year. But after 1 year you have to pay for it. If it gets damage you could exchange it or get a refund. I think it won't get damage since it was in good shape. The staff that work there were not nice. They were arrogant and did not greet or smile at customers at all. Employees now in days are all arrogant and mean. The value was great. There was no damage to the bed. It is well worth what it cost. The assembly was a little bit hard but I did with help of others.View More Reviews
We like a firm mattress. Our queen size Springwall Lunar Natural HP Euro Posture foam mattress felt good when we bought it. After 2 months we noticed sagging on both sides. By 4 months we began having back aches and stopped using it. We notified the store and manufacturer. They sent a rep who measured the mattress sag without any weight on it. According to their standards it was acceptable. What a joke.
We are not impressed with the Kendra spring wall mattress purchase or the commitment of this company to provide a comfortable well built product. We purchased our mattress in 2012 and after a year noticed a dip on either side where we lay. After about 2 years the dips increased. It is now about 1.5-2 inches deep. We are both healthy weight adults. We turn our mattress regularly but still cannot fix the issues. We recently flipped it on its back and are now sleeping on a new memory foam mattress on top of the bottom of the mattress. Not a great solution but the mattress is very uncomfortable. We recently learned that Springwall has a warranty for the mattress so we contacted them to inquire about what to do. Following a submission of photos of the indents and measurement after flipping the mattress right side up, we were provided with the following information: 'Image 2597 shows an impression on your mattress of approx 1.5 inches and unfortunately this still falls under normal wear and tear and is not considered defective . In order for it to be deemed defective the impression has to be greater than 2 inches. If in future the impression becomes greater than 2 inches please resubmit.'' We now must purchase a new mattress or sleep on a very uncomfortable Springwall. This is very unfortunate. Please do your research prior to purchasing from Springwall.
We also had this queensize mattress less than a year when we started getting sore hips. Wrote the manufacturer in Toronto. They sent a representative down to look at the mattress and we haven't heard from them since. Sent another letter - no reply. Can only sleep a couple of hours without waking up in pain. There also seems to be a lump in the middle that feels firm compared to the sides.
Carol from Glencoe, Ont.
Similar to another reviewer, I tried this bed in the store at the brick, and my boyfriend and I both loved it. BUT after a month at home, it started to dip and sag and when you laid on it parts would give way and be softer than others. We have turned it every week, added support underneath, and now a year later I sleep in the middle diagonally because it's the only long strip in the mattress with uniformity in support. I am saving up to throw this one out and replace it, because unfortunately we spent over $1500 what has become my worst purchase EVER.
I have had continuous back problems since buying this mattress. I wouldn't wish a night's sleep on this mattress for my worst enemy!
Purchased twin size for our son from Sears 11 years ago. one year past the ten year warranty and bed looks and feels like new. more comfortable than the other beds in the house. son says he's not moving out of the house without this bed. occassionally used for overnight guests. lots of comments from them about what a great night's sleep they had and where did I find that fantastic bed. maybe we just got lucky but we love it. would highly recommend this bed. paid 400 for the twin but that was over ten years ago and it was a half price sale at Sears. great investment.
bed bought was the chiropractic approved Imperial queen. Moderately expensive and initially felt quite comfortable. After one month though bed was giving me continuous back pains, and after six years, carefully rotating and flipping as instructed in the book, even my wife says the bed is terrible.
I usually sleep on a piece of foam that is almost 20 years old and get a better rest than this bed. Also another much cheaper bed bought at the same time is still quite comfortable and in excellent condition. Therefore i would suggest it is unwise to buy a bed from this company, and not to trust the recommendations of the chiropractic associations, although i am a frequent user of (good) chiropracters.
Have amazing features that all adjustable beds must have. It has ultimate comfort and can customizable to your likings. The bed is made professional and can comfort back pain. The bed can make your sleep schedule better. The warranty of the adjustable bed is outstanding. This can cover for 20 years which is an outstanding deal. If you are not satisfied with the bed you can 100% full refund back after 101 days. Customer service is as well great but the downside is customer service is through the weekdays. They as well have a customer service email. The service is as well the same as some brands. The deal of the bed is really great and has some very great features added on to the bed. It has many custom features that is really outstanding for the value of the adjustable bed.
I like the overall features as it covers with a basic sheet, but can also customize it by replacing it or hitting a switch. This allows me to adjust the mattress accordingly and is pretty nice to have. The warranty covers everything there is from the mattress to the build structure you make. It also gives you a good amount of options and room to work around the warranty to customize your purchase. The customer service was pretty good as it gives me access to everything I need. The value is pretty good as well since there was no problems at all and there was more than enough value for the purchase.
You can move the side from the head and the legs up and down to make this as comfortable as possible for you at night. The mattress is from really good quality. The warranty is for 2 years and I got it for an additional price that was reasonable for this kind of bed. Completely describes the quality of this kind of bed, the warranty. The customer service was very helpful in every single question I had. They took their time with me and I felt good as a customer. Would highly recommend the customer service. The value of this kind of bed was very reasonable, a good price for best quality. The bed itself was expensive but last me for a very long time.
Love this bed! With an 850 pound capacity, it is very sturdy and well made. Massage feature is basically just vibrator motors, kind of like the 'magic fingers' beds that used to be in motels. It's nice if you're someone who needs to be 'patted' to sleep, like a baby. Shuts off automatically after about 20 minutes. The adjustable motor is very quiet. Head and foot are completely adjustable so you can make it as comfortable as you need. I have a 10-inch Lucid memory foam mattress, which is very firm, that I bought on Amazon 3 years ago for under $300. Same price today, and it works really well with this adjustable base.
Warnings: It comes flat in a huge box. When the bed arrived, there was a fist size hole in the box and there were only two straps and some tape holding it together. At first I was concerned because there was no styrofoam or packing material to absorb bumps during shipment. But once we laid the bed down I realized that it really didn't need extra packing material. The bed is HEAVY. You definitely need two strong people for this project.
Assembly: The manual doesn't tell you in the beginning that you need to insert 9-volt back-up batteries into the motor box. Those instructions are on the last page - AFTER you've flipped the base over and then have to crawl around on the floor to reach the box. But assembly is simple. Attach the legs, cut away a few strips of zip tie that hold the power cord, insert the 9-volt batteries, and then the bed is ready to flip right side up. Here's where it gets tricky. You need two people to dead lift the unwieldy, 125 pound base and flip it over. You cannot 'lean' it over on its side, because the pressure on the legs could bend or snap the metal bolts. It was a challenge for my daughter and me but we managed. Anyway, once it's right-side up you just need to attach the corner brackets that hold the mattress on. I don't think they tell you that the bed also comes with the headboard attachment kit, which was a nice surprise.
Have slept blissfully for a 3 nights. I bought it because I have moderate sleep apnea and sometimes woke up with headaches. The wedge type pillows weren't much help because I would slide off during the night. With this adjustable bed, I am able to lift the head up so that my sleep is uninterrupted and I wake up feeling like I actually got a good night's rest - either on my back or on my side. No more headaches. I love being able to elevate my legs while I watch TV or read - it really helps with edema. I used an income tax return to purchase this bed. Best thing I've done for myself in years!
I suffer from sleep apnea, snoring and lower back pain. Tried every type of standard flat mattress and nothing helped. Paired the Reverie 5D with Perfect Coud Atlas mattresses, put bed in anti-gravity mode and now sleep great with no pain, snoring or breathing issues. A real life changer. I've been recommending this bed to everyone.
This is just a review about the seller and delivery/setup - as well as initial impressions after a few hours. Will update after some more time.
We purchased a king - which is two twin bases. Delivery was great, as it comes in (2) 140# boxes which meant it wasn't impossible for two people to carry up stairs and do the set-up. The instructional videos on Reverie's site are spot-on and helped us a lot.
Set-up was exactly as shown on the video. The _only_ thing I would caution folks on is that if you are buying it as a king and intend to use it as one bed, not controlled as a split - both remotes can be paired to both sides of the bed, just follow the instructions (easier to do before you set the bed in it's place as it's heavy to lift up!).
We paired this with our existing Casper mattress and it fits perfectly and works very well in every configuration we've tried so far. We also had an existing head-board/rails/foot-board setup that we were really hoping would be compatible with this frame - and it was. We took out the existing boxsprings and slats and the adjustable frames fell right into place. We aren't attaching to the headboard as it doesn't seem to need it.
In our set-up, the wall-hugger feature seems to work well enough - both nightstands remain accessible with the head position pretty high.
Positions - I can't wait to really play with this. Our initial reaction to the zero-gravity and raised foot positions was ... 'Ahhhh'. The movement is relatively quiet, smooth, and we found the massage feature really was a pleasant surprise (in that it actually works well)!
The seller (Low price bargains) was terrific - they were responsive to my ?s and it was delivered exactly on the date promised. What more can you ask!
I'll update this in a few weeks after we've really broken it in, but really happy at the initial set-up, quality, sturdiness, and operation of this bed. And ECSTATIC at how much we saved!
Springwall mattresses suck! I bought one last year and had to return it for warranty. Now I've had this one for 3 months (I got a more expensive mattress thinking it was better) and it the same. Bad bad bad quality. Will upload pics if needed. Lol save ur money and buy serta.
Not satisfied at all with the product. After only one year, the matress is not comfortable. Body impressions are big. My Gf and i have a hill between us when we try to sleep in this mountain matress...Every morning we wake up with fatigue in are back!
Well I will first start by saying I have emailed this company directly twice with no response at all, so that being said I will try and be public in trying to get help with the product I bought that is failing and is still under warranty!!! Queen size bought Aug 2014 and feels like a 20yr old bed. No support left in it, two very sagging spots, side walls are caving in and I want some dame customer service! I have read so many bad reviews regarding Springwall and lack of stand...ing behind their product as the website states, so PLEASE Springwall get behind your product and honor your warranty. I have purchased other sets of Springwall and didn't have an issue, so prior to this would've recommended it. However no response to direct email, not even a suggestion as to what or who I should talk to, nothing! SO hope I have Springwalls attention here on FB and get some kind of assistance!!! Thank you for your quick and professional attention to your customer!
I would like to thank Springwall customer service for there excellent and fast service. They sent me a warranty card and i read it and found the sagging in the bed is normal for this type of bed. I flipped the bed and the memory foam bounced back up to the way it suppose too. Beds have come a long way over the years and my lack of knowledge how memory foam works. Thank again for the excellent service and listening to my concerns.
in December we ordered a Chiropractic Resort - Renew Queen size mattress for our platform bed . . . . we were a bit concerned that w/o the box spring it wouldn't be comfortable . . . not a worry this mattress is WONDERFUL . . . waking up in the morning feeling much better, this is a great mattress . . . we purchased it from Sears and we live in Lester Beach, Manitoba, cannot say enough good about this mattress, if we ever need a future mattress we will be repeat customers, hands down, Springwall you make fabulous products, kudos to your company
We recently spent a night on your Ambience mattress at a hotel in Moncton, NB. It was amazing! We are very interested in purchasing this mattress. However, we live in the US and can't seem to find any retailers that carry your brand. Is this truly the case or are there some stores in the US that we could purchase one from?
My husband and I purchased a Springwall in 2008 and its the best matress set we have had to date, we love it! Guests who have slept on our Springwall have fallen in love with it and want one!
We purchased aSpringwall LimitedEdition Queen set from the Brick store in Whitby,Ontario , in January 28,2011,I notified your company in March that the mattress lost its shape in the centre of the mattress, Iwas advised to notify the store,but I had misplaced my invoice I couldn'y, I recently located my invoice can this situation still be corrected as this mattress is very uncomfortable and we are seniors.please advise,asap