Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Loom and Leaf has a lot to offer -- standing at just about 12 inches thick, it has many layers of high-end foam that help alleviate pressure points but also properly cradle the spine. If you are frustrated by mattresses that don't properly support your back and spine, Loom and Leaf can definitely help. It has a medium firm option that is approved by chiropractors and other spine gurus. Also, its multiple layers mean that your spine alignment is never an issue. This is a luxury bed.
Safavieh is a popular, low-priced furniture brand that is famous for their rugs and designer furniture. They are sold across the Internet and in major brick and mortar retailers like Walmart and Macy's. They make a variety of mattresses in foam and hybrid varieties, which most customers find comfortable initially. There are some complaints, however, about durability issues.
Based on our aggregated reviews and our scoring method, we recommend Loom And Leaf in this match up!
See Our Full Review of Loom And Leaf
Loom And Leaf: 9.3/10
Loom And Leaf: 9.3/10
Loom And Leaf: 9.3/10
No Back Pain:
Loom And Leaf: 9.3/10
Loom And Leaf: $849-$1799
Loom And Leaf:
Get Yours Now
Get Yours Now
Customers are highly satisfied with these mattresses over others, which means when we did an investigation of the current data from customers, we found these mattresses were ranked highly. This is a solid starting point to discovering if this mattress will work for you -- read on for more information on specifics.
Supportive mattresses are very important for those of all body types. Independent of whether you like soft mattresses, a mattress that keeps your body properly aligned is very important. Overall, these mattresses offer that kind of support.
Some mattress connoisseurs report that edge support is a key for the mattress shopper. These mattresses are strong in the edge support category, which means that sleepers report feeling consistency in support near the sides of the bed.
Bowling Ball & Density Tests
The bowling ball test is popular in measuring mattress firmness and it is a great way to measure even support too. These mattresses offer good even support, which will help with aligning the spine.
It isn't easy to find great products that last a decade with constant use. Brands, by and large, rather go after making good money than building something that lasts a lifetime. However, there are still great products out there. These mattress, as an example, get good marks from customers on quality. Most sleepers will experience them lasting between 7 - 12 years, though those who are heavier may find that they break down faster.
There have been diverse feedback from sleepers about these mattresses -- both good and bad. Many report sleeping soundly and feeling cozy in their new mattress, but there were others that didn't enjoy their mattress. To make sure that one of these mattresses will work for you, read on below.
It's important to have a supportive mattress for a good night's sleep. At the beginning, these mattresses have high marks for support, but there are folks that felt the support wasn't great long term. Take a look at the specifications and the reviews to make sure that these fit your body.
Edge support is important to most folks and makes it easy to get in and out of bed. Most report that these mattresses have good edge support, but some may experience the edges to dip more over the long term.
Bowling Ball & Density Tests
In density tests that measure the initial supportiveness, these mattresses have even inital support. Some folks, however, have described issues with support degrading over time.
These mattresses get mixed reviews from customers on lasting comfort. We all want a mattress that stays just as cozy in 10 years as it feels now, but sadly, not all mattresses are built for lasting comfort. If a mattress that has mixed reception on durability is on your to-buy list, make sure to take an extra look at the policies on return to make sure you are protected.
Wonderful mattress at a very good price. Today or is about value. If you value a great mattress at a very good price with an industry leading warranty and unparalleled customer service you need not look any further. I did extensive research and decided on a Saatva mattress. Loom and Lead to be exact. Expertly made and uncompromising comfort. Love it. Delivered to my home and placed in my bedroom with the security of a fantastic money back guarantee. These folks don't just talk the talk - they walk the walk. If you are highly satisfied they aren't. I simply can't say enough about the great mattress and the outstanding customer service.View More Reviews
For the value this is a really good mattress. I'm a side sleeper and I can sleep well on our Cal. King. When this mattress is done, you're the first place I'm coming back to. The ONLY thing I would ask you to either upgrade or leave as an option is firm support on the mattress edge. You can't sit on the edge as there is minimal support there. That is my only wish as an upgrade for the future. Otherwise my wife and I are quite satisfied.
The value of their products cannot be surpassed. The quality is excellent. We ordered a queen mattress and then adjusted our order to include the adjustable base. Making the change was effortless thanks to their great customer service. The installers were efficient, professional and kind. We love the bed. I'll never buy a mattress from another source.
I gave this a shot after herniating two discs in my back. Felt great for the first couple of months, but then my back pain returned. I found out, contrary to my original belief, that I need a soft mattress. My wife loved the mattress, but unfortunately I was the problem. Customer service was excellent at handling the return, which is part of still giving the high rating, despite it not working for me. I normally don't do reviews, but I was so impressed with their professionalism that I couldn't not comment on that. It is worth it, even if you're hesitant, to try this company out!
This mattress in wonderful. The minute my head hits the pillow, I'm gone. Even if I just lay on it too relax after work, I'm out like a light. I, like others, looked at Tempurpedic, but there is no way I'm ever gonna pay 4 grand for a mattress. Besides, the guy at the local store was kinda uppity when I told him I wanted to compare.
Anyway, it's been a wonderful 5 months with not a backache or sore shoulder. This thing is the best investment I ever made in a bed. From box springs to inner springs to waterbeds (2) to pillow-top to this and this is the best I have ever found.
I’ve had chronic insomnia since I was a teenager and have tried so many pillows, mattress toppers and mattresses that I could stock a small store. Each one dangled the promise of a good, if not great, night’s sleep. Adding to my poor sleep hygiene is a neuromuscular disorder called cervical dystonia. This condition causes certain muscles in my neck, shoulder and upper back to be in complete, non-stop spasm. Think of a charley horse that will not release. I take strong meds for the pain, having exhausted traditional treatment protocols, but between dystonia and a brain that is in overdrive, it’s the wonder I sleep at all.
Purely by accident, I discovered Loom and Leaf. The name was so catchy that I investigated further. I had no interest in buying a mattress in a bag because most sounded like glorified mattress toppers. And not only would my Loom and Leaf be delivered and installed, but also my old mattress would be removed for a small fee. I was almost sold before checking out the mattress!
The side-by-side comparison to the Tempurpedic mattress sold me. I had tried the Tempurpedic for a weekend at a friend’s house and loved it, but I couldn’t wrap my head around the high price. Nevertheless, I was prepared to purchase one before I saw the Loom and Leaf ad. You sold me within an afternoon after I read articles not only about your products, but also articles in financial publications praising your company. Your business model has certainly pleased Wall Street, assuring me that you are not a fly-by-night operation.
To finally get to the point, I slept uninterrupted for eight hours the first night I tried my Loom and Leaf! I was shocked when I looked at the clock. I don’t remember the last time this had happened. Non-insomniacs cannot be expected to understand the frustration of being unable to sleep and probably wondered about my faculties when I talked of nothing but my sleep-filled nigh! I can’t explain how comfortable it is, but I felt like I was nestled in a thin layer of sand. The degree of firmness is perfect (I don’t like a soft mattress), but the mattress has enough give to cushion my body in all the right places. I used my favorite pillow, and to my total surprise, I had almost no pain from the dystonia. I was also under the impression that since the mattress has memory foam, I would see an outline of my body after I got out of bed (like a crime scene diagram!). Somehow the mattress finds your sweet spot no matter where you lie.
This was not a one-night wonder. I continue to sleep well after having the Loom and Leaf for five weeks. Believe it or not, I used to dread getting into bed because I knew I would either toss and turn all night or surrender to a good book. I am spreading the word not only to friends, but also to my doctors, one of whom has done her best to help me. What I emphasize, aside from my ability to sleep, is that my Loom and Leaf looks like a regular mattress and sits atop my box springs. No new bedding is required. Yes, one can spend less money, but I would never subject my bad neck and upper back to a “mattress” that has been rolled into a bag. And the major appeal to friends? Removal of the old mattress at a reasonable price. You have done everything right to make Loom and Leaf a big success - an excellent product, the side-by-side comparison and outstanding customer service.
All I can say in conclusion is THANK YOU!!!
So happy with my mattress.
From order to set up & delivery, 5 stars
After having my first child, I started researching mattress toxicity as well as comfort measures for back pain. When my child was a young nursling, she would cosleep with using our awful innerspring mattress that was wreaking havoc on my back. I was concerned about safety in addition to being fed up with the back pain. I found Loom and Leaf and will never look back. I am excited to get into bed every night. I ordered the softer model and both my husband and I love it. I rate the customer service, product quality, shipping, and price all with 5 stars. This is a great company with a terrific product. Now I am pregnant with my second and my sleep quality is so much better than with my first. I am comfortable, breath easy, and rest well knowing that we are sleeping on a safe mattress. It really does feel luxurious for a fraction of the price. Also, the no-risk trial policy made my husband happy.
I have the memory foam mattress and the mattress surpassed my expectations. Every day before I bought this mattress II woke up feeling like an old lady with back and body aches. My first night on this mattress, I woke up feeling great. It is hard to describe but I feel like I am sleeping on a cloud I bought the queen mattress at $1099. People said to me, why take a chance buying a mattress on line, but really it is the best way, as I read the reviews, and can only agree with all the positive reviews. Going to a store, how can you figure out which is the best mattress by laying on it for a minute or so. I also paid a little extra to get two separate box springs which makes it so easy if you have to move. Can't rave enough about this mattress.
I tried to save a hundred dollars and buy a competing online bed. Big mistake. We got it, waited for it to break in, and it never got more comfortable. That bed cost $1499. Loom and a Leaf cost $1598 (king size) after the delivery. I wished I had just spent the extra hundred initially and got a better quality bed like the Loom and Leaf.
Coming from a very expensive Tempurpedic, we needed something at least comparable to that quality. Loom and Leaf exceeded our expectations. In fact, it feels even better than our Tempurpedic. My wife and I both have serious back issues with my wife having had back surgery in recent years. She is VERYYYyYY particular when it comes to beds. She and I have never slept better than we have with Loom and Leaf. It supports our backs well with the special quilting in the middle third of the bed. We were both used to sleeping hot on our Tempurpedic. Not so with Loom and Leaf. With it being all memory foam, we anticipated some heat retention issues. I’m still waiting for it. It has not happened. We sleep very comfortably with the cooling features of the foam.
Trust me, there is a difference in quality with this vs a bed in a box. I can say that conclusively from first hand experience. Before making the Loom and Leaf purchase, I was able to visit a store that had 15 different types of online beds in their showroom to test out (Casper, Purple, Tuft and Needle, Leesa, Tuck, etc.). Most of the other mattress seemed to bottom out on me. I’m 6’1” 190 so I was surprised out how unsupportive they were. After being unsatisfied with that entire selection and refusing to pay $5000 for a cooling mattress in stores, I decided to try the one bed that was not available for me to test out, Loom and Leaf. We got the relaxed firm and it is wonderful. I would compare it to the firmer cloud or softer medium firmness from Tempurpedic. That being said, the quilting on top provides such a better feel on the Loom and Leaf. The delivery was simple, I didn’t have to unwrap it and carry a 100 pound box upstairs like I did with my previous mattress. The delivery was easy and the mattress was able to be laid on right away.
We couldn’t be happier. We are both average size people with a history of back issues. It has worked so well for us. Trust me, spend a couple hundred more dollars above the other competitors and pick up this mattress. You are spending a third of your life on this for the next 8-10 years. Don’t skimp. It’s not worth the hassle of losing a good nights sleep. We, for the first time, are sleeping through the night without waking up to toss and turn repeatedly. Thanks Loom and Leaf!
The delivery men were efficient and set it up was done in a timely manner. The frame was not needed and we were given a credit for the bed frame. The only mistake we made was the foundation or box spring we ordered was too high for our bed frame, when I called to the return the larger box spring for the smaller box spring, the company had no problem with the return, But you have to pay a $99.00 delivery free for the new box spring. My wife and I decided to wait at least 30-60 days to make the decision to return the box spring and mattress.We wanted to make sure we liked the mattress as well, in case we had to return both box spring and mattress for a different model. The company was good and welcomed that decision due to the fact if we traded both it will still cost a $99.00 delivery charge
Hank & I have been together for just over 6 months, and it really has been #loveatfirstsleep. He is firm, but at the same time soft. I miss him whenever I am away. I am basically Goldilocks, and Hank is just right. (By the way, Hank is my Queen, relaxed Firm bed. Yes, I love my mattress so much, that I named him.) I see a chiropractor regularly, and the bed has helped wonders!
We ordered the Luxury Firm online 10 days ago and it arrived 3 days ago. Let me start by saying this is the perfect mattress, WOW! This is our first time buying a Memory Foam mattress, what a GREAT decision we made. Saatva Loom and Leaf customer service is impeccable (customer first for sure) easy online purchase and we called Loom and Leaf just to confirm our Queen mattress everything was all set, with an online confirmation. Three days later we got a phone call from the delivery company confirming our home address. The white glove delivery service was SUPER OUTSTANDING, they were patient and professional (CLEAN) that we even gave them a TIP$. Loom and Leaf, thank you for having a great product. Readers please don't be worried about buying online, Loom and Leaf is there to help the consumer, remember customer first...TRUST LOOM AND LEAF!
After 20 years on a latex mattress with a added memory foam topper, we decided that the time had come to purchase a new mattress. I was very hesitant about buying a mattress online but the reviews were what drove my confidence. I went into our local RC Willey and tried out Tempurpedic but could not swallow the price, I really wanted to buy a Mattress not a car, crazy bananas they were expensive. I can say that I feel that Loom and Leaf is well worth the price they ask for it compared to what I looked at down at the Department Stores. The first thing I noticed over the Tempurpedic was the cover and the quality, this is a well made product. I first laid down on it and knew we had made a wonderful choice. The delivery company was not very communicative and the time was 2 hours past my latest delivery window but Loom and Leaf was (very) helpful to follow through and resolve that and get them to my house. You need to separate this review from a little frustration on delivery because the Mattress is wonderful and overall I still give the experience and the Mattress Five stars. My back can't wait to go to bed tonight!
By far the best mattress I have ever slept on!
We already had a "high quality" mattress I got to where I couldn't sleep in the bed due to hip pain and often found myself sleeping on the couch. After a lot of research we ordered the Loom and Leaf soft and it is AMAZING!! I waited to write this review a year later and it is still AMAZING!!
We are hesitate to stay at a hotel or time away because nothing compares to our bed at home.
Wow, we are impressed! It was very easy to order our mattress on this website. Soon after we began o get emails letting us know what to expect next. We got word that the mattress was ready earlier than expected. We got a call to confirm a delivery date. The delivery guys showed up a little earlier than expected and did a great job setting our new bed up. We bought the Relaxed Firm mattress. Last night was our first night sleeping on it. We love it! We slept great the first night which I didn't expect. To best explain this mattress, It feels comfortably soft to the body but very supportive. And best of all, my lower back wasn't killing me when I got up, which is why we were shopping for a new bed.
I am pleased with this mattress. I considered the Beautyrest Black Hybrid product before this one, but balked a bit at the $3,000+ price for a king. I decided to try the "Luxury Firm" option, because I was curious what you could get as a direct from manufacturer product. I wished there was no cost for delivery, and was not excited about the $30ish dollar haul away fee for the existing mattress, but I suppose that this is in an effort to keep costs down, which is the point.
While I was nervous about buying a mattress online; however, when it arrived I was happy that the quality appears to be very high. I bought the foundation and the mattress, and the fit and finish was top shelf. Because of the materials indicated and the fact that there was zero "Off-gassing" upon setup, it helped me feel like we were not breathing volatile chemicals for a few days after unpacking.
I came from an Aireloom mattress that was definitely plush, so there was a slight adjustment. Not to say that I had any difficulty sleeping from day 1, but the sleep quality improved over a few days and starting sleeping very well after 3 days.
If you are coming from a traditional mattress, you will notice that the Luxury Firm is not soft and bouncy, but neither is it "hard". It provides immediate resistance when you lay down that doesn't 'give' easily, but you wouldn't describe it as hard, just not spongy or bouncy. You will not sink deeply into the mattress, but it will feel comfortable. It just feels substantial.
My wife and I usually sleep hot, and feel this mattress dissipates heat very well.
We were seeking a more supportive, firmer mattress, so this fit our bill perfectly. Previous to this purchase I equated Firm to equal Hard; however, I now understand that Firm can be comfortable.
Just be sure that you are actually looking for a FIRM mattress, and not just one that is MORE firm than a soft mattress you have now. We are side sleepers, and this is about as firm as I'd want it to be.
Overall, very pleased and would recommend to others to try. I do feel like I received a not only a good, comfortable product, but a very good value. Saving thousands of dollars will definitely help you sleep better.
We just took delivery of our L and L bed two days ago. We were trepidatious--the specs were great, but ordering a bed we had never tried out seemed risky. There also seemed on Amazon, and elsewhere, to be a wide range of reviews about this bed. One claimed the bed arrived with a "made in China" tag and smelled of cigarette smoke. It ultimately became impossible to tell which reviews were genuine and which were not. This is one reason why I wanted to write our own real review. I spent at least an hour texting with customer service before we purchased, and then again, in a detailed query about L and L's great warranty. I was really impressed by customer service all the way around. Delivery was early--though other reviewers have inexplicably reported long delays. As soon as the bed was set up, I tested it out and was delighted. My husband came home and had the same response. The bed is a wonderful firm/soft--supportive in just the right way. We are only 2 nights in, but we couldn't be happier about L and L's transparency (we found that shopping at our local mattress store was like shopping for a used car--prices were changed constantly--and I felt like we were being charged a huge markup for the beds we were vaguely interested in), the quality of the product, and the warranty. Everyone is different in regard to mattress preference, but I urge interested buyers to steer clear of reviews, trust your communication with customer service, and try out one of these great beds!
From the quality materials, attentive customer service and the white glove delivery service, this is a superb bedding set. Incredibly comfortable. Just plain wow!
I bought the mattress close to a year ago. And it has been the best investment ever. I sleep wonderfully almost every night (when my dog doesn't take over most of the sleep space). I range from a stomach to side sleeper, and am always comfortable no matter the position. I had been looking for an affordable and eco-friendly bed for some time and was so excited to find Loom & Leaf. I've recommended this bed to friends, who also bought and loved. Could be more pleased.
After years and hours of trying mattresses in stores and even an inhome trial and two awful mattresses, I came across this company and mattress online. First the customer service was prompt and helpful as I had a few questions after reading about the mattress. Then when I decided to buy it, SO easy and fast. I ordered it on my phone in a matter of minutes. And the price was very inexpensive. The delivery service gave me a delivery date and they showed up on the day a little earlier than scheduled. This mattress looks beautiful and so expensive! I couldn't believe it. It was delivered with no damage and no dirt. And oh my god when I first lay down on it I melted! The first comfortable mattress in years! As I suffer from lower back pain and have a difficult time finding a mattress to support my lower back while being comfortable for the rest of my joints. And this mattress did it all! And I'm happy to say six months later I'm still getting a great night sleep with no back pain.
Man what a great mattress I'm very happy with this product. It light but heavy and firm but soft the longer you lay on it the better it fill to me. I'm looking for some bed clothes for it now. The co told me that they are coming out with their own line of cloth for their beds I cant wait to get some thanks.
After doing a great deal of research and deciding on what I believed to be the best choice in the Loom and Leaf, we never received our mattress thanks to the delivery partner L&L chose to entrust our mattress to. To make a long story shorter, the delivery "company" held our mattress hostage for more than a week before (and only after I called L&L to inquire as to the whereabouts of the mattress) they called a day after L&L said that they would to arrange delivery. They promptly told me the day and time that they would deliver, never asking to arrange anything, just dictating the delivery. I told them that I was not available on that day, but had several others available, and was told that they would call back the following week to arrange delivery. Well, I did rearrange my schedule to meet theirs, and received a mattress that was damaged and soiled (surely not because it was kept buried within their over stuffed warehouse for over a week). We refused the mattress, called L&L and I must say that the L&L representatives were very nice, apologetic, and asked for a second chance - even refunding the shipping fee and a portion of the mattress cost. L&L made us a new mattress and once again sent it to the same delivery "company". Well, again, no word about it for quite some time until I called L&L to inquire. I was informed that the delivery "company" would call the next day to arrange a day and time, and even that they would be flexible as they need to get it to us in a timely manner. When they called it was only to head down the same road at the first time. Got a call at 11:30 in the morning and told that they will deliver the next day in the afternoon - so we were expected to rearrange our busy schedules to accommodate the delivery folks. I offered an alternative day for later in the week, and was told that that wasn't possible for them, and they they'd call next week to see about delivery later. I happened to ask how long they have had this second mattress in their possession and was told that they have had it over a week by this time (again, stuffed into their warehouse getting damaged). I told them to keep it - called L&L where I was again treated with respect and understanding. They tried to call the shipping manager to get it delivered, but to no avail. L&L promptly refunded my money and now I'm mattress shopping again. Not only did L&L lose my business, but others as well as many of our coworkers were anxious to see how we liked the mattress. Since the shipping partners are the face of L&L, I don't have a good impression of them now. I appreciate the customer service that L&L provided, however better vetting of their delivery partners is warranted. If I find that L&L finds a competent, customer centric delivery partner before we purchase another mattress, I might be persuaded to give them a try again, but we'll see. For now, anyone in the El Paso area looking should be wary.
We are in LOVE with this mattress.
King relaxed firm: the comfort level is so good it's an entire experience. Yes it is as/more comfortable than those expensive memory foam mattresses we tested out at the store...this is a far better value!
My concerns were motion transfer and support. I am kind of the Princess and the pea if you remember that story.
Because I am a really light sleeper (an understatement) our main concern was buying a mattress that allows both of us to have undisturbed sleep. If you and your partner go to sleep at different times, obviously you don't want to be woken up when they come to bed- but I was always being disturbed on our previous inner spring mattress. It felt like an orca whale was getting into bed with me and the amount of motion would wake me up or make me dizzy like motion sickness. But oh no, this Loom and Leaf mattress is perfect, it's like having your own bed, I never feel my partner moving, it's bliss.
Also a concern was firmness, would it be too soft and I'd just sink in? Not at all, it's perfect.
Positions? We both sleep on back, side and stomach. It's so comfortable in any position.
Customer service: HUGE thank you to the really nice person who called me and made all the arrangements to have my mattress dropped off. He was polite, well spoken, professional and personable. He even went out of his way to deliver my mattress a day earlier than planned because I wanted it in the day we moved in to our new home. The delivery guys were efficient, fast, polite and perhaps the nicest out of all the deliveries I have had to accept since buying a new home (think appliances, furniture..etc!) So Loom and Leaf and Saatva are obviously working with great people.
Thank you, it's been a pleasure and we love this mattress.
I ordered my Loom and Leaf Mattress and received it before it was originally scheduled for delivery. The customer service team was prompt and great. When they delivered the mattress, I ordered the low profile foundation since my bed sits high, however, I still needed the high foundation. I called into customer care the day the mattress was delivered and paid the $99 shipping for them to exchange it. I will say the Customer Service Team is excellent, however, I am not too pleased with the run around between the Customer Service Team and the Delivery Team of the new high profile foundation. Every-time I call into Customer Service they put me on hold to call the delivery team, I was expected a phone call last night or first thing this morning, still have yet to receive a phone call. I will say as far as the mattress itself on the low profile foundation that I have had an awesome night sleep, the mattress is comfortable and cool and it is a great investment for the price, you really can't get a better mattress.
I did a lot of research of online mattress choices before deciding on the Loom & Leaf. My research showed that a higher percentage of buyers were satisfied with their mattress when buying a Loom & Leaf then when purchasing other online mattresses. I loved the fact that it included home delivery.
I have always been a traditional mattress user, and honestly never cared about the quality of mattress, until I recently began experiencing neck and back pain, and finally attributed it to what I was sleeping on.
I was a little worried that I wouldn't adjust to a memory foam mattress. My first 2 nights sleeping on my Loom & Leaf were heaven, I completely conked out. After this, there was definitely an adjustment period, but knowing that it can often take 30 days to break in a mattress, I settled in to give it time.
I'm glad I did. Going to bed is now one of my supreme joys in life. I wake up every morning so thankful for my bed. I am a very warm-blooded person, and we keep our home at 68 degrees year-round. The Loom & Leaf has never felt warm to me.
I enjoyed good service throughout my experience, but there was one point where I felt my online assistance was copying and pasting answers for me which didn't entirely fit what I was asking. Not a big deal in the overall scheme of things. ;-)
In 1990 I had back surgery and was told I need a firm mattress to help my back heal. On a trip to Europe I learned about European Mattresses that don't have springs. On a business trip I stayed at a very nice US hotel that had their brand mattress which was stiff and super comfortable. It too had no springs which makes sense since they eventually wear out and become uncomfortable. I purchased one of the hotel mattresses from the manufacture. Used this mattress for many years which helped my back. When it was time to buy a new mattress this year I was very worried about finding a mattress as good or better then the one I needed to replace. The company I had bought my mattress from had switched foam several times over the years and there was no way to try it locally and was told the state the mattress was made in had a no return policy on mattresses.
I started my search on line for mattresses with no springs and found Loom and Leaf. With their policy of around three months of trial and the ability to return it I found that there was nothing to lose with a trial period. The price was well below what some of the top competitors were charging. L and L also had white glove delivery service and removal of the old mattress system.
I got the less firm mattress since my wife and I are side sleepers. I knew the first night that this was what I was looking for. Firm like my old mattress but just enough cushion for complete comfort. The material quality look of the complete set way surpassed my old mattress and exceeded my expectations.
Truly in "Heavenly relief atop my Loom and Leaf."
We have been married 47 years and have had many mattresses...this is the best!! First of all, the take away/delivery/set-up was wonderful. For months I have had to sleep with a pillow behind my back and between my legs due to knee and back issues. Not any more, this mattress has me feeling no pain!!!! Thank you, Loom and Leaf for a great product and super customer service.
The customer service with this company is very poor. I ordered a Queen relaxed firm mattress and it is a little too soft. I inquired into exchanging for a more firm mattress. I am told that I have to pay an additional $99 delivery fee I order to do this.
Buyer beware!! This is a deceptive practice that you have to pay for another delivery on top of the original delivery. I guess this company would rather you send the old one back and buy from another manufacturer.
I'm very disappointed!!
I bought this mattress as a responsible necessity. I did not anticipate how awesome it would make me feel every time I get into it. For realz; this mattress blows every other mattress I have ever owned out of the water. So glad that I stopped my endless research cycle and made a commitment!
I have yet to receive my mattress and have waited the 4 hour delivery window (11 AM to 2 PM). I was told that someone would contact me 30 minutes prior to arrival. No one called. I took the initiate to call at called at 1:35 PM, and was told that they would check on the status of my delivery. Ken, the representative, called me back right away to inform me that they would arrive by 2 PM. At 2:15 PM I had not received any notification, so I called back and spoke to Sandy. She again informed me that she would check on the status of my delivery. She called me back and said that "the hub" was aware that they were running late and would be here by 2:30 PM. I asked Sandy who I should call if they do not arrive by 2:30 PM and she advised me not to call back and to give them some "wiggle room". This is unacceptable. I took time off work to be here, and it is 2:30 PM and I am now late for work, and still waiting...
Wow, couldn't believe the great experience I had with Loom and Leaf. From on line ordering to delivery and set up it's been the best shopping experience I have had. Top it off with a great product and you have a very satisfied customer. Can't say enough good things about Loom and Leaf by Saatva.
I just ordered today but I feel compelled to tell you how awesome your website is! Very user friendly with the perfect amount of info. So excited to receive my new mattress!
While the mattress did not work out for us due to me being a big guy needing adequate support, and my wife's preference for a plush feeling mattress, I do want to say that Loom & Leaf's customer service is top notch. Our refund request was honored immediately, and they have been a pleasure to deal with.
Initially I wanted a tempurpedic but after much research we decided to try loom and leaf--the price point and organic materials were the two main reasons. Wow, after two weeks I am sleeping the best I have slept in years. My husband gets up a lot at night, and this used to wake me every time it seemed. Now, I do not wake and cannot even feel when he gets up out of bed! I love waking feeling refreshed, and I absolutely love this mattress.
WE LOVE THIS MATTRESS.....Best service and best bed we have slept on..The firm is perfect and is almost exactly like the Temper-Pedic they compare it to..The cloud was way to soft for us so we went with the FRIM from Loom and Leaf...Great customer service and good communication for delivery and when I will get my bed. This is a great company!!!
We are so happy to have discovered this mattress! I had been suffering from lower back pain for the last several months, and simply couldn't get comfortable during the night. I would toss and turn every 30 minutes or so, leaving both me and my poor husband exhausted by morning. I wanted a TempurPedic but the price tag was not an option for me. When I learned about the Loom and Leaf mattress, I had to give it a shot! And I'm so glad I did! You can truly feel your back being supported, and the mattress just cradles you right in the position you want to lay in. Perfect balance of soft foam and firm support. Sleeps cool, as far as I can tell. And I loved that there was NO odor when it arrived, unlike another brand we had tried previously.
Our Loom & Leaf mattress is the first memory foam mattress that my wife and I have ever owned after 36 years of marriage and we are quite pleased with the purchase. I was originally ambivalent about the need for a new mattress; but, my wife has hip and back issues that were driving our search for a new mattress. She said that her sleep experience was much improved at our adult daughters' homes where they have memory foam mattresses. So, after much research, we decided to try a Loom & Leaf "relaxed firm" mattress. After about 90 days, we concluded that the "relaxed firm" comfort level hadn't met our expectations and contacted Loom & Leaf to arrange for a pick-up/refund. The Loom & Leaf rep asked me questions re in what ways the mattress hadn't been satisfactory explaining that she wasn't trying to impede the refund process, but was trying to gain consumer information that might be evaluated for potential product improvement. She said that based upon our reasons for dissatisfaction, she felt that we would find the "firm" comfort level more to our liking. She offered to swap the "relaxed firm" mattress we had originally purchased for a new "firm" one at no charge other than the standard $100 delivery charge. The rep also explained that we would have a new 120 day free trial period with the "firm" mattress. My wife and I agreed to this proposal and we are glad that we did. We've found the comfort level and overall mattress quality to be outstanding as was the delivery/set-up for both mattresses. Additionally, the Loom & Leaf customer service personnel - whether over the phone or via on-line chat - have been very pleasant. We give Loom & Leaf a five-star rating!
My boyfriend and I decided to buy a new mattress since our old one was killing us. We considered Temperpedic, Casper, original mattress factory serenity but the L&L beat all of them!
I love the color, how firm is, and the fact they were organic and my boyfriend love the memory foam. We both love the price!! We saved 400 bucks compared to the one we almost buy from Original mattress factory 'Serenity'.
The motion transfer is almost inexistence, the mattress doesn't shake our move while rolling around. The mattress is very breathable and not hot like other memory foam mattresses.
I totally love the service, very attentive and informative.
We being sleeping in our awesome L&L firm mattress for a month now. We wake up very well rest, and happy.
We totally recommend it. It's a very good investment.
We purchased the relaxed firm mattress and tried it out for 120 days. I've purchased a couple of "bed in a box" type mattresses online in the past and found setting those up to be a bit of a pain. It was also very difficult to achieve the smooth rounded look that you'd expect from from a mattress purchased in a store when you assemble the mattress yourself. My experience with L&L was different and I was immediately impressed by their in-home installation. Having the mattresses delivered and set up was a major convenience and made buying a mattress online feel more like an in-store experience. The mattress was well constructed and just had a very premium look and feel. We're combination side/back/stomach sleepers and found the mattress to be more comfortable in some positions than others. Ultimately we decided to return it and continue the search for a mattress that fit both of our needs. However, I felt compelled to leave a review because L&L continued to provide great customer service even during the return process. A quick phone call is all it took. The customer service manager wanted to make sure I had a good experience despite the return and I received a refund within a week. I would recommend that anyone on the fence about ordering a mattress online through L&L give it a try. It's a high quality mattress with great customer service to back it up.
So I've has a few days to test this mattress out and i'm quite pleased with it so far. With mattresses, they are a dime a dozen. With so many manufacturers, sizes, firmness levels, etc, it can be quite a pain choosing a mattress these days. This mattress is your typical full size mattress however it's a hybrid one so it has the standard coil spring foundation in addition to a layer of foam material on top for added comfort. What I initially liked about this mattress was that it doesn't require a box spring like other conventional mattresses do. This seems to be the new thing for mattresses and it's one less thing to move and one less thing to buy in my opinion. With these box springless mattresses, all you need is a platform frame and you're good to go. I bought a relatively inexpensive one and it works just great for this mattress. First off, the thing about this mattress is the shipping. It's a mattress however it comes shipped in a square box. Comes packaged like a giant sushi roll and you simply cut the plastic wrapping off and the mattress unravels itself; kinda cool actually. Moving a traditional full size mattress meant a couple people and possibly a hand truck. This packaging/shipping method was far more easier to work with than if it were a normal mattress/box spring. I believe this mattress is a medium however it's quite plush. The top layer of the mattress offers a good deal of comfort without the sinking feeling some other mattresses have. It's firm enough to provide adequate support yet is also comfortable and you get that cushy feeling whenever you sleep on it. For those wondering about edge support, it's not quite as firm as a normal mattress however there is some edge support on the bed. If you sit directly on the edge of this bed, you'll probably slide off. If you plant your rear end a little bit off the edge then it's fine. Only thing I noticed about this bed (and not a huge thing) is that certain parts of the bed produces a crinkly noise like the sound when someone balls up a piece of paper. Kinda of a wax paper like sound to it. It's noticeable for me since the part of the mattress that makes this noise is right where I lay my head. Not a big thing and perhaps with some additional expansion time, it'll go away. Overall, very nice mattress for the budget conscience. Offers good support and very comfy.View More Reviews
First I wanted to state that this mattress comes in a tall box because it is compressed into a roll and is covered in plastic. And it is heavy so I suggest that if you are an older female like me, that you get some help because I didn’t! And just for your information, I placed the mattress onto my purchased metal frame that I have been using for several weeks. When you are removing the plastic, be careful that you don’t cut the mattress. I was very careful but could see how easily it could happen. I received the Full size & it was rolled from head to foot so make certain you have it turned this way because mine began unfolding / expanding before I got all the plastic off. That is another reason to have help. From what I could see, it looks like the mattress is 1st covered in a plastic bag before being wrapped in several layers plastic to protect it. I can’t be positive because I cut the bag and the mattress began expanding. So I did a lot of heavy lifting, moving, and bending which didn’t help my lower back. At first I thought the mattress was too firm/hard even with the pillow top. But I was still looking forward to sleeping on the new mattress and felt this was a good time to ‘check it out’. The next morning my back was much better. But to be certain it was the mattress helping my back, I’ve slept on it several nights to make certain. My back isn’t perfect (which will take some adjustments) but my back feels much better in the mornings.
The Safavieh Harmony 10'' SPRING Mattress, White in a Full size is a really comfortable mattress. When it was delivered, I was shocked to see it rolled up in a box. It was vacuum sealed in plastic. I just opened the box and cut the plastic to open it and the mattress just came open easily. I like the pillow top on it, makes it comfortable. Took about two days for the mattress to lay completely flat. It forms to my body and I do not toss and turn as much as I use to. When someone else is in the bed, you barely feel them move. I am really surprised at how incredibly sofa and comfortable this mattress is. I am considering buying another one for my other bed and maybe for my son's camper. It will be easy for him to put it in there because of it coming rolled up vacuum sealed in a box. It is in a tall box and is on the heavy side. The full size weighs 65 pounds so you may need help carrying it. When you cut the plastic off, make sure to be careful as to not cut the mattress itself. Also, position it where you would like it to be so that you do not have to keep moving it. Having someone to help you is a very good idea. After sleeping on it for a week, I do not wake up with back pain as much as I use to. I definitely will be recommending this Safavieh Harmony Spring Mattress to my family and friends. This is my new go to mattress for my home and for mine and my son's camper. Love it.
I was surprised it came in a small enough box to fit in any car, so if you have kids going to college, this is a mattress you can transport easily while it's still boxed. Once you take it out it takes 2 days for it to flatten. It's pretty comfortable to my surprise, considering the price is not high. Mattresses are expensive, but this one is a deal including the free shipping. It doesn't need a box spring. I've looked at several mattresses in this price range and for a 10 inch this is a very good deal.
This product is pretty comfortable, although I did add a mattress pad/cover to it for protection purposes. The sheets I have are for deeper mattresses so they are a bit 'loose'. Loved how it came all wrapped up. Made it very easy to move in to my new place and set up!
We purchased the king size and have been sleeping on it for the past 3 months now. It's very comfortable and I have no complaints.
Just what I needed for a good nights rest!
Falling apart in 2 months
Customer service helped me choose a firm mattress. I am happy that I went with Kiss. I really have been having the best sleep when I'm on my the new mattress.
I received this Safavieh Serenity 11.5" spring mattress in the Walmart Spark Reviewer program in exchange for an honest review. My daughter who is almost three had been waking in the middle of night very often. She would fall right to sleep when she would get in my bed but as soon as I put her back in her toddler bed she was up again. I knew it was time for a new mattress for her and this was perfect. The mattress arrived in a rather small box, at first I thought they had my order wrong but after opening I realized the mattress came in two pieces and rolled up. It was wrapped so tight in plastic as soon as I ripped the plastic open the mattress unrolled. It has the top and bottom piece and the top actually zips onto the bottom to keep them together. Having it come in two pieces made it a breeze getting it up to my daughters bedroom. I recommend waiting to cut the plastic open until the mattress is in the room it will be used in. The top piece is a memory foam topper very soft but firm, I don't think we will have an issue with the top having indents of where my daughter sleeps anytime soon. I did sleep on the mattress a few nights to give an accurate review. It is really nice there is no squeaky or spring popping noise when I move. Many nights my daughter asks me to lay with her until she falls asleep and the moving off the bed would wake her. On this mattress someone can be jumping on one side while the person on the other side will stay still. My only concern so far with this mattress is the top part is slightly bigger than the bottom so it hangs over the edges. If you are on the edge of the bed it feels like you are on a slant and will fall off. Other than that it is a nice comfy mattress.
WOW! Mattress in a box! I didn't even know that was possible, especially with a spring mattress. Because it arrives in such a convenient size, it makes transporting it to its final room very easy---no more hassle with trying to maneuver corners, stairs, etc. That being said, it is pretty heavy, so be sure to have another person with you. "Assembly" was very simple. Inside the box are two large rolls--one is the mattress, the other is foam topper. Remove from box and lay it on your bed foundation/bedspring. Next, just begin tearing the plastic and slightly unroll it, then continue to remove the plastic. I would recommend just using your hands and not a knife to remove the plastic, so as to not damage your new bed! Be careful as you do this. This is where additional hands/partner is a must! As you unroll it, it will eventually spring open pretty fast, so have someone around to help release it in a more controlled manner. Next, unroll the mattress topper the same way. It attaches via a zipper. Don't worry though, the zipper is small and several inches from the edges, so there is no way it will become bothersome in the future. The mattress is almost fully expanded, but took another hour or so to fully expand to the dimensions of my full-size boxspring. The directions state to allow for a full 48-hrs for full height, but it CAN be slept on immediately once it is out of the box! :) I couldn't even wait till night to try it out. I took an amazing afternoon nap and felt so well-rested. Later that night, my wife and I slept like babies! Felt so refreshed the next day. With each coil being individually wrapped, minimal motion is transferred across the bed---so no more disturbing your partner when you need to get up! Surprisingly, the edges have decent amount of support on them while sitting or getting in/out of bed. I also did NOT notice any "fresh-out-of-the-box" odor, but I did wait a few hours before putting on the sheets...just in case. Highly recommend this mattress!!
OMG!! I have never seen a mattress come shipped like this! How do you get a full sized mattress to roll up so that it fit into such a small box? Because it did come packed like it did it made it much easier go get it into my room for set up. It was much harder to get the old one out. When we opened the box the bed itself was in two rolls one was the springs or bottom part of the bed and when you release the last bit of tape stand back as it will spring open pretty quickly. Although it looks way too small to be the full 11 inches it does expand pretty quickly. The second roll was the memory foam portion of the bed and unrolled easily though not a quickly as the spring part and it did not expand as much as I’d have liked. I was surprised that this bed is a firm as it is. Frankly with the memory foam top I was expecting more give. I do like how firm it is but would prefer a thicker memory foam top. I had hoped it would expand more than it did. I also do not like having to push it back on be bed all the time since it moves when I get up and I can get up a few times a night for various reasons. All in all though I have been sleeping for longer periods of time without waking up and it has helped some with my back & joint issues while sleeping and for me that is a huge difference. How I really appreciate having a new mattress.
I needed another mattress for a second bedroom in my house. I was surprised and happy by how easy this was. It was incredibly nice to not have to be waiting around all day for furniture delivery people. This mattress ships rolled up in a box and was waiting for me when I got home. The box is a little heavy for one person to move. Unrolling the mattress and topper was easy. It took about a day for the mattress to lay completely flat for me. I slept on it for two nights and the sleep has been great. It has a great combination of softness and firmness.
I have to admit I was very skeptical at first. I mean come on A bed in a box and it be any good? Well I was fooled. The first night was just getting use to another mattress. The second night, I slept better. As each night came I slept better than I had in a LONG time. For the first time since my back surgery I actually didn't feel like I was all twisted up and aching from head to toe. I am very impressed with this mattress.
This mattress was very comfortable for the price but if you want to higher-quality and softer, I suggest going with a non-pillow top as this pillow top zips onto the mattress. Any queen-size sheets that you try to put onto this mattress without a sheet hook underneath will slip off and it gets very annoying
After two weeks of sleeping on this mattress, we decided we could no longer use the memory foam that goes on top of the spring mattress. It is unfortunately too soft for us and gives us both lower back pain, even when we are healthy people and have no antecedents. The company doesn’t take returns...
Provides additional support which adds to my sleeping comfort.
Very happy with this mattress. Very comfortable. Arrived quickly and well packaged.
this bed hurt my back although it "feels" comfortable at first I have had major neck shoulder upper and lower back pain. It was also a few inches shorter than described which I wouldn't care about if it wasn't a back breaker. Good customer service though as I see this bed sales for double or more the price elsewhere and seems to have good reviews so just not for me.
Bought this for my son. He says he is sleeping deeper and it is a comfortable mattress. I recommend it.
Great bed! Very comfortable! Great price. Arrived sooner than expected.
Very comfortable! Very pleased with this product.
First of all, I think it's amazing how they are able to get these mattresses into such a small box for shipping. Once they are inflated they look and feel just like any other spring mattress. For me, this mattress was a little too hard. I have fibromyalgia and sleep on my side. I wake up to very painful hips. I put a memory foam topper on top of this mattress and that made it perfect for me. But because of my condition, I couldn't sleep directly on this mattress. I wouldn't consider this mattress to be plush, but I wouldn't consider it to be firm either. I have a firm mattress on another bed and it is very firm compared to this one. The mattress appears to be made well and it looks nice. I'd say it's somewhere around a between a plush and a medium firm mattress. It's a nice mattress for the price.
Love this mattress. I bought it for my guest room but if it were a queen I would use if for my own room. It's soft and seems to cradle for a good nights sleep. I was skeptical when I saw this mattress show up in a box. Surely there is not a full mattress in there, but there is. Once you let sit for while it fills out nicely with no strong smells. It is a good buy.
I have been using this mattress for about 20 days. I first want to say that comfort is a very subjective thing. What might be hard to me may be soft for you. I recommend reading as many reviews as you can find. This EXACT mattress is sold and reviewed on a another site ( Google the whole name of this mattress to find it ) This mattress is listed here on Amazon as a “Plush” level of comfort. I personally find this mattress to be rather firm. I was seeking a true Plush and I feel this mattress is too hard to be called “Plush” The other site that has this EXACT mattress listed describes it as a “Plush firm” I feel that is the more accurate description of this mattress. The pillow top is very thin and hardly filled. It seems to offer little to no cushioning. The mattress feels hard. This is a traditional Spring mattress but it has almost zero “bounce” I cannot sleep on it , after a few hours my shoulders and arms go numb. I am primarily a stomach and side sleeper. There is almost no “give” in this mattress. If your looking to sink in a little bit or want to feel soft comfort this is NOT the mattress for you. It currently sells for about $ 237.00 . I feel it looks like a $237.00 dollar mattress. It looks kind of cheap. There are no handles on the sides. The side material looks like nylon/polyester. The top coverings look like a cheap felt material. It's not a total ripoff but it is NOT a fancy mattress. I am unhappy with the comfort level. I even tried using a 3 inch egg crate topper to make it softer. Even with the topper it feels too hard to me. The only good thing about this mattress was the delivery. It arrives at your door and can be unboxed and readied for use by one person.
Twin beds, for my family, are primarily for guests and/or children. They don't get used that much and so the mattresses we had in place were pretty old and pretty uncomfortable, at least for my aging back. We found there to be two big advantages for this product. The first is its packaging. Given the rolled air-free packaging, we were easily able to throw the package in the car (you may need two people since it's still heavy) to bring to a separate residence. Moving a mattress without needing a pickup is a big advantage sometimes. But you can only do that once. Once the product is open, it is a normal twin mattress size, in this case somewhat thicker than the original mattress. You may, as a result, want to check the depth against your current mattress since older twin sheets might not fit properly (new ones are usually big enough to cover this depth mattress, from what I found). As for comfort, overall, this was far more comfortable than our older mattresses. I tried it for a night and woke up without any back pain that I sometimes get with mattresses that are too soft. I'm used to a tempur-pedic foam mattress; this mattress gave me a little more springiness but just as much support. My guests will be pleased, so I'm pleased as well.
This mattress arrived in a box about 4' x 1' x 1'. My first though was, there's a mattress in there? Yep, there is. Opening the box revealed a plastic bag with the air pumped out, and a mattress curled up inside. I would like to see how they do that! Open the bag carefully, and make sure you have plenty of room, because at some point the seal will be broken and the mattress will expand to full size. Instant mattress... just add air! The mattress is comfortable, but the foam layer is fairly thin. I'll probably get a padded mattress pad to put over it. Other than that, this is a good basic mattress.
I love this mattress. It is extremely comfortable. It comes shipped in a rectangular box and is all rolled up so it will need time to flatten. It took about a week to lay completely flat and feel proper. The memory foam conforms to your body and really makes for comfy sleep. It also is priced well where as mattresses sold in stores are more than double. I would not hesitate to buy this type of product online, again.
The mattress is good quality, but how much you like or dislike it will depend on personal taste. That being said, it is much too cushiony and soft for my taste but it doesn't matter since I will be using this in one of the guest bedrooms. It comes in a tubular package that you better be strong or have someone to help you.
Since this is a box spring and a mattress (extra thick topper) you want to be setup properly, and this is BIG; you need a bed frame with wood slots for example that are down in the frame or you could use a low profile box spring under this one if you like the mile high stack look. This is a Euro design so it is a low profile. With a 10" high frame it sits 20" off of the floor to the top of the mattress. This box spring is advanced in that it has individual springs providing comfort, and if you roll over, your bed mate will not be disturbed, but it does not come with a rigid base. Standard box springs come with boards in the bottom, this is pure springs. It has a material wrap like a regular box spring. So here is the deal, depending on how high the mattress is you can get a lower profile wood slat frame or a taller one. Here is an example of both... With a higher clearance: http://www.amazon.com/dp/B01508BYAG With a lower clearance: http://www.amazon.com/dp/B00WNF65Q8 Those are available with a headboard also. If you want that super tall bed look you could use a separate box spring for example in an 8" or low profile 5". As is the case with my other bedrooms memory foam mattresses they have a slightly firmer feel when new but even after one night the spots where you use it soften slightly. Here is a super big plus about this next generation memory foam is that it absolutely has no odor. My other mattress smelled to the high heavens when you first unfolded them. So between the smell and the need for them to expand to full height for 2 or 3 days, this is much better. This one achieving the ideal right out of the box is perfect. Now a closing note about feel. So what does that mean in terms of comfort? One man's comfort is another man’s less than ideal. Every memory foam mattress I have ever laid on when new gave me the impression that it was a little too firm, and this one is no exception. In every other case, as I mentioned they get softer very nicely after you sleep on them for a night or two, and only in those areas where you are sleeping on it. So if you are looking for that marshmallow softness right out of the box this is not it. I had a memory foam from Costco that was like that. The only problem is that you sink down in it so far, and yes it sinks like the others where you sleep on it, but in this case you are down in a valley unable to climb out. I had to swing my leg way over the hill to get to the outside, and that was painful to my joint where my leg met my hip. So although it appears like a powder puff it comes at a heavy price. It's like wearing a new pair of shoes. Things of quality get better with age.
Very Comfortable. Worth every Penny.
DON'T BUY THIS MATTRESS. ITS JUNK. SCROLL TO BOTTOM FOR THE FINAL 3 YEAR REVIEW ON THIS 5 YEAR WARRANTY PROTECTED MATTRESS. -After 3 days in-Mattress came in rolled up in a tall box for easy shipping. The box IS heavy so do try and get some help. Also you must open the box carefully, it'll almost explode out of the box so watch out. (that was a fun exciting part, im not gonna lie) The mattress took about 3 full days to completely Pop up and expand. Remember, they like vac seal these mattresses so give it a chance to expand. I didn't wait 3 days, in fact I slept on it the first day it arrived and slept so well. Lol -After 2 months, going on 3 and really I love this mattress. It's incredibly comfortable. Doesn't have any funny smells. It stays cool, doesn't trap heaT which is great because that's the only reason I didn't opt for an all temperpedic. -After 3 Years- Um.....I don't know where to start on this. After one year I rotated it. After year 2 I had to rotate it again. Can't flip it because its a pillowtop. I'm at year 3 and the bed is sinking on the sides I sleep on. I switched sleeping sides but this is happening all around and frankly, I should have to switch which side of the mattress I sleep on just to sleep on the sides with the only support left. Im waking up with sore shoulders and a sore back. I decided to buy a new mattress. So I came back to trusty Amazon then remembered out of the blue to check the warranty on the mattress. Ok great, says 5 years warranty and Im only 3 years in. I should be covered right? WRONG. AND THIS IS WHERE THE 1 STAR COMES IN. i would've updated my review to 3 stars from 5 since it didn't last until its warranty period. 1 star, because guess what? I contacted the manufacturer and now they're telling me that its Amazon's responsibility and are stating that Amazon is a 3rd party seller. However, the warranty is clearly a manufacturer warranty and this is a product sold directly by Safavieh through Amazon's platform. This was delivered from Safavieh warehouses, not Amazon. DON'T BUY THE MATTRESS. IT'S JUNK!
This is a very comfortable and convenient piece of bedding - memory foam on top for comfort, and a set of springs underneath for support. You don't need a box spring, just this mattress. We found it much more comfortable than our previous memory foam-on-a-wooden-platform setup. Of course your preferences may be different. Another advantage: the item is shipped in wrapped and deflated format, in an oblong square box rather than a mattress-shaped box. So it is easier to carry. Once you get it out of the box, the mattress decompresses itself. Lots of fun to watch, kind of like a magic time lapse sequence.. So: perhaps not the height of luxury, and definitely doesn't feature adjustable firmness much less separate controls for the two sides of the bed. BUT it is an excellent mattress and saves you the money you might spend on a box spring. The combination of foam topper and springs is hard to beat - though, again, you might prefer something softer. Or firmer. Highly recommended, and I would gladly have spent my own money on this.