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The Citizenry Reviews

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The Citizenry is a home decor and furnishings brand that has a refreshing focus on the environment, local artisans, and unique small-batch syles. With sustaining relationships and a fair wage commitment, The Citizenry offers pieces that anyone can feel good about buying -- from rugs to lounge chairs. Customers have good things to say about The Citizenry, their mission, and their craftsmanship.

Furniture Scores

Overall Score: 9.3/10

Customer Satisfaction: 9.3/10

Price Value: 9.2/10

Price: $55-$1395+

Return Policy: 30 Days + Fee In Some Cases

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The Citizenry Specifics

The Citizenry has made some major innovations in the home goods and furnishings space by partnering with local artisans across the globe with a focus on quality craftsmanship, sustaining fair wages, and premium value. With luxurious textiles, leather goods, and handcrafted furniture, the distinction in style and quality is clear.

In terms of customer experience, customers have good things to say about the unique styles and depth of craftsmanship of their products. The rare negative feedback are mostly around delivery timelines as they've adapted to demand and growth.

Material Quality

By working directly with local artisans, The Citizenry is able to ensure the use of the highest quality materials in their handcrafted pieces. From ethically harvested woods, beautifully tanned leathers, wool, cotton and more, customers have reported positive feedback in regards to the quality of their purchases from The Citizenry.

The Citizenry's Top Picks

The Citizenry offers a variety of furniture and decor offerings - we'll go through customers' top searches and discuss the ins and outs of their selection.

#1 Rugs

Shoppers looking for an interesting accent piece that can help elevate the design of their spaces can find no shortage of inspiration and options in The Citizenry's beautiful collection of rugs. The Citizenry carries area rugs, accent rugs, runners, and wall hangings that feature both muted colors and bold colors, geometric designs as well as understated patterns and interesting textures. Their handwoven rugs feature materials such as wool, cowhide, cotton, and jute and range in price from around $75 all the way up to $2275. Overall, customers have had good things to say about the beautiful, unique designs and high quality of rugs they purchased from The Citizenry.

The pros: Beautifully designed, handwoven rugs.

The cons: Some rug options can be a bit pricey.

#2 Seating

Another popular choice for The Citizenry shoppers are their thoughtfully curated selection of seating options. The Citizenry carries accent chairs featuring both leather and rattan, solid wood stools, leather ottomans and more. Even though the selection is somewhat limited, shoppers enjoy the unique styles available and have good things to say about the quality. Although not common, some shoppers did bring up issues with shipping.

The pros: Unique leather and wood chairs and stools.

The cons: Some mentioned issues with shipping in rare cases.

#3 Coffee Tables

Shoppers who love The Citizenry's signature modern, organic aesthetic can get excited about their collection of tables and coffee tables. The Citizenry carries a few coffee tables, side tables, and nightstands that feature solid woods such as hinoki, teak, and rattan. With options ranging in price starting around $365 to $700+, shoppers love the beautiful designs of The Citizenry's tables.

The pros: Beautifully designed, minimalist coffee tables, end tables, and night stands.

The cons: Small selection.

#4 Headboards & Bedding

For shoppers looking to bring a modern, organic, and natural feel to their bedroom, The Citizenry's collection of headboards & bedding might be just what you're looking for. When it comes to headboards, The Citizenry has a few neutral colored options featuring materials such as woven cane, rattan, and leather. To complete the bedroom look, The Citizenry's bedding includes sheet sets, duvets, and pillowcases/shams in stonewashed French flax linen and organic cotton. Customers enjoy the look of The Citizenry's headboards and beautiful bedding options, although some shoppers brought up issues with certain bedding pieces not being as soft as they expected. For a few dollars, you can buy the linen bedding swatches or organic cotton fabric swatches to get a sense of the color and feel of the fabric before you invest in a full bedding set.

The pros: Delightful headboards and bedding that inspire a natural feel.

The cons: Some shoppers mentioned issues with the softness level of some of their bedding.

#5 Baskets & Decor

Shoppers looking to add some of The Citizenry's fresh, organic and modern aesthetic to their spaces can browse from The Citizenry's beautiful collection of baskets and decor. When it comes to baskets, The Citizenry has handwoven and hand-braided natural baskets as well as leather baskets in interesting shapes and sizes that can help add character as well as storage to your space. For decor, some of the items The Citizenry carries includes wooden storage ladders, vases, trays, marble coasters and planters, mirrors, wall hangings with geometric prints, travel prints taken from around the world, and more. The Citizenry shoppers appreciate the beautiful baskets and home decor pieces available. In some rare cases, some shoppers did mention shipping issues for the specific decor piece they purchased.

The pros: Charming and unique collection of baskets and home decor.

The cons: Some shipping issues.

More From The Citizenry's 2024 Catalog

In addition to the top categories above, The Citizenry offers a variety of other home products, such as:

- Pillows

- Throws & Blankets

- Bath Furniture

- Bath & Kitchen

- Tableware

The Citizenry Alternatives

This is one of the best times to be an online furniture and home decor shopper. Depending on where you look, you can save $100s for higher quality pieces that can fit even the most unique style.

If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2024 Furniture Stores.

...or jump right into our top online furniture alternative, Castlery.

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Browse The Citizenry Customer Reviews

Asha Grey Kilim Rug - LOVE LOVE MY RUGS!

I bought an 8x10 Asha rug for my city loft and loved it so much I just bought a 9x12 rug too. The colors are soft and calming on my concrete floors with black and white decor. Perfect for my Scandinavian influence and I love your company's philosophy and global involvement. They are beautiful rugs!

Asha Grey Kilim Rug - Stunning

Beautiful rug. Great quality. Brings the whole room together.

Asha Grey Kilim Rug - Stylish Boho Area Rug-so Happy!

I looked for months online for a rug that married my eclectic Living room after buying a Pottery Barn blah rug that was milktoast. Then I found a Citizenry through Fast Company and finally found the perfect flat weave wool rug with a lively but not overly so for my small living room. I ordered the Asha Killim area rug and the quality, color and style is perfect with a .44 thickness rug pad. It brightens my room!

Asha Grey Kilim Rug - Absolutely crazy about this rug

Gorgeous rug, really makes the room. Excellent quality, pattern, and colors. Love it!

Asha Grey Kilim Rug - Will spice up any room!

The rug is as amazing in person as advertised. The wool is not itchy and feels sturdy under foot. I purchased the 8 x 10 for our bedroom, but it is so versatile depending on the room. Really brings the room together with serene and relaxing vibes. Absolutely in love with this purchase, worth every dollar.

Tejal Area Rug - Love love love my new Tejal Area Rug!

Looks just like the picture — it lies nice and flat. Not too thick or thin. Really warmed up our living room. I’m very pleased! Shipped here so soon also.

Tejal Area Rug - Such a gorgeous addition to my living room!

The quality of this rug is amazing, the colors are gorgeous and warm. It really lifts up the look of the entire room. Couldn’t be happier with my purchase.

Tejal Area Rug - This rug makes me happy everyday.

We are very happy with the Tejal Area Rug in Sunset. It is slightly paler in real life than the photo in my opinion but no less lovely. It manages to be both a perfect neutral but also ties in all the warm colors of the woods etc in the house and the cool pop of dark navy provides the contrasting peaceful accent. Ours in in the dining room but this rug would work in living, bedroom, etc. Very happy with this purchase, arrived in perfect condition.

Tejal Area Rug - simply gorgeous

This rug is a work of art. It’s stunning and the colors are unique and look amazing with wood accents. Would recommend a rug pad under for added comfort.

Tejal Area Rug - Gorgeous and perfect

I’d been covering this rug for a couple months online and it’s even better in person. It gives my apartment warmth and depth. It feels wonderful and the colors a gorgeous.

Baya Lumbar Pillow - Beautifully made

Looks beautiful on my white bedding!

Baya Lumbar Pillow - Amazing artsy swanky pillow of great quality

The pillow is of amazing quality and pulls the entire look of my bed together. Very swanky and resort looking! The feel I wanted to have when I can’t travel during these times!

Baya Lumbar Pillow - Perfect pop of color!

This is a beautiful pillow. The colors are vibrant but not bright. This is the show piece on an ivory linen duvet. Definitely high quality fabric. I debated because of price, but it is worth every penny. ❤

Baya Lumbar Pillow - Beautiful pillow

I bought this lumbar pillow as a present for my wife’s birthday. It is beautiful and well made. The main comment we have is that the actual colors a closer to rust/orange/earth tones than the brighter reds we saw in the pictures. We are happy with the colors but others may be disappointed if expecting different tones.

Baya Lumbar Pillow - Beautiful

It’s a beautiful pillow and sturdy too, though the colors are a bit more muted than the picture. It looks wonderful in our bedroom. A great purchase.

Baya Lumbar Pillow - A festive add to your space

This lumbar pillow is as functional as it is beautiful! Lean on it to read a book or rest your head for a little snooze. The colors are vibrant and cheery! The fabric is very comfortable!! I love it!!

Baya Lumbar Pillow - Gorgeous

More beautiful in person by far! Easily carries the decor for the entire bed if you so chose. Quality is superb.

Baya Lumbar Pillow - Gorgeous pillow

This lumbar pillow, with it’s beautiful colors, looks great at the head or the end of my bed.

Baya Lumbar Pillow - stunning pillow

beautiful pillow, very happy with this purchase

Baya Lumbar Pillow - Unfinished yarn poking out

I am giving this product 3 stars because I am still trying to work with customer service. The pillow is beautiful and I’ve been wanting one for a while. I was on a waitlist then notified when they were back in stock. I received the pillow a week ago and have had to email customer service 3 times to get a response. The 3rd time I said I’d be returning the pillow if no one reached out. They reached out and asked for a pic even though I sent one in my 1st email. I hope they’ll be able to fix or replace the pillow so that I can change my review to more stars and not less. Precious products have been great so I have high hopes.

Safiyya Striped Blanket - Great blanket for an extra cover for the foot of our bed when we need a little more warmth or weight!

Great for someone like me that appreciates subtle style. Love this Blanket so much at the foot of our bed. We just needed that perfect blanket to give the room it’s last bit!

Safiyya Striped Blanket - Perfect summer blanket for the minimalist

This beautiful Morrocan lightweight bedspread is perfect for the warm summer nights. It’s woven cotton and lightweight and as beautiful as it’s pictured.

Safiyya Striped Blanket - Makes our room come together

Great product -- makes our room come together -- never new we needed it. 5 stars!

Safiyya Striped Blanket - Great summer blanket

Love it! I layered this creamy white blanket on my bed for a lightweight summer comfort. It is beautiful.

Safiyya Striped Blanket - Beautiful

This bed cover is beautiful and well made. The only issue I have is I wish it was longer on the sides. The length is very long. When I tried it the other way you lose the visual of the tassels, being on the top and bottom instead of the sides. I do still love it though I just need to find the right bed clothes to accent underneath it. And it’s is not white, it’s more a creamy tan.

Lokon Cane Headboard - Gorgeous headboard

I’m so glad I got this headboard! It gives such a boho beach vibe to my bedroom. I have a queen bed and the full/queen size looks perfect. It’s well made and very sturdy. A must buy!

Lokon Cane Headboard - PERFECT!

I’ve been searching for the perfect cane/rattan headboard and this is IT. It looks so perfect in my room and I love knowing it is ethically made.

Lokon Cane Headboard - Love this headboard!

The size and quality is perfect. Exactly what I was looking for to complete my space. Couldn’t recommend this headboard enough!

Lokon Cane Headboard - Beautiful caning and great texture

Lightweight and easy to install. Love the look!

Lokon Cane Headboard - Perfect room finishing touch!

Very pleased with the quality and design. Delivered with no issues and love zero assembly required. Perfect accompaniment for room and has nice blend of being a statement piece yet not overpowering.

Lokon Cane Headboard - Gorgeous headboard

I’m so glad I got this headboard! It gives such a boho beach vibe to my bedroom. I have a queen bed and the full/queen size looks perfect. It’s well made and very sturdy. A must buy!

Lokon Cane Headboard - PERFECT!

I’ve been searching for the perfect cane/rattan headboard and this is IT. It looks so perfect in my room and I love knowing it is ethically made.

Lokon Cane Headboard - Love this headboard!

The size and quality is perfect. Exactly what I was looking for to complete my space. Couldn’t recommend this headboard enough!

Lokon Cane Headboard - Beautiful caning and great texture

Lightweight and easy to install. Love the look!

Lokon Cane Headboard - Perfect room finishing touch!

Very pleased with the quality and design. Delivered with no issues and love zero assembly required. Perfect accompaniment for room and has nice blend of being a statement piece yet not overpowering.

Palermo Tripolina Chair - This chair is even MORE beautiful in real life!

Beautifully executed!

Palermo Tripolina Chair - Very Nice Chair

The chair is wonderful. It arrived though in a really beat up box and some of the materials from the inside of the box were hanging out. Additionally, while there was protective material around the leather, there was no protective material around the chair legs so they were damaged in transit. I already spoke to someone at the citizenry and they took care of it but just as a heads up it seems like it would probably happen again if the chair was packaged the same way. Thanks.

Palermo Tripolina Chair - Almost perfect reading chair

I wanted a low profile chair to put next to my bedroom window, and the Palermo Tripolina was just right. Like others have mentioned, it does crack and squeak when you shift, but that is to be expected with any leather seats. Shipping was quick, assembly was exceptionally easy, and it's lightweight and easy to move. What makes it almost perfect instead of perfect? I just need an ottoman to rest my feet on. Then it will be the perfect reading chair.

Palermo Tripolina Chair - Worth every penny

I’ve been wanting and watching this chair for over a year now. Finally pulling the trigger was absolutely worth it. Shockingly comfortable and absolutely beautiful.

Palermo Tripolina Chair - Beautiful

We wanted a great looking chair that could be stored when we need more space. It looks great. It’s comfortable but does make crunching sounds when you sit in it. I would recommend it.

Torres Leather Ottoman - This is a must have! Beautifully made and functional!!

Gorgeous caramel leather and sturdy enough to double as a coffee table. This is a handmade beauty. I bought the Large, love it, just went back and bought the Medium too! A beautiful pair, wish I had bought the set to begin with! Can't go wrong with this one!!!

Torres Leather Ottoman

The best quality, the fastest shipping, I would buy anything from the Citizenry with out hesitation!

Torres Leather Ottoman - Absolutely brilliant. Soft, but not too soft

This piece has added a significant comfort to our great room ad well as looking like a designer piece. I held my breath when ordering. If I could give this piece a 10+ I would . It is beautiful and looks mega expensive. Most importantly it is functional.

Torres Leather Ottoman - Exactly what I was hoping for

This ottoman is beautiful. The leather is firm and it's holding up well to the pressure of feet (no indents). The color is not as dark as shown in the photos but it's still a rich burnt orange/cognac color.

Torres Leather Ottoman - Great quality, so worth the price

I got the bigger size and I love this product so much. The leather is of such great quality, the color is beautiful and it looks gorgeous in my living room. Well worth the price!

Java Rattan Coffee Table - Love this coffee table!

Very beautiful rattan coffee table. Creates space due to the hollowness. Feels sturdy and easy to pick up.

Java Rattan Coffee Table

Beautiful piece, just described.

Mercado Floor Baskets - Love it but shipping to Canada with duty etc

Makes this somewhat modest purchase simply too expensive - $250ish in the end for the small basket too much. Sad I would like to order more from you but it becomes prohibitive

Mercado Floor Baskets - great basket!

Beautiful, high quality basket. Love!

Mercado Floor Baskets - Beautiful baskets

These baskets feel durable, and look very high quality. They’re both functional and beautiful.

Mercado Floor Baskets - Nice quality, lovely design

Needed an attractive catch-all for our entry and this basket is perfect. We drop outdoor shoes in it to encourage cleaner floors and packages of extra masks to grab as we leave or offer to service people or friends who don’t have their own. Nice contemporary design works well with our mid-century vibe

Mercado Floor Baskets - Perfect for my magazines!

This floor basket was exactly what I needed in my design and met my high expectations of quality and looks! Thank you!

Stonewashed Linen Bed Bundle - Soft & Gorgeous

These sheets are the most comfortable sheets I have ever slept in. They are really fabulous! Even my kid keeps coming in my room to roll around on them! Lol I did wash them twice before use because of other mentions of lint (it was quite a lot!). And the fitted sheet is loose on my lower profile mattress. I was a bit bummed when I first saw that. But honestly I haven't noticed it at all while in bed. Seriously. The look of them is a gorgeous rumpled chic. And I'm totally in love!

Stonewashed Linen Bed Bundle - I expected them to be softer

Well I have never had linen sheets before but was hoping for a softer feel. My husband hates them. He complains every night. I luckily have a silk pillowcase I use nightly and only have to feel the sheets on my body. I have now washed them twice in one week hoping that they would be softer. No luck yet. If you are used to sleeping on a high thread count Egyptian cotton don’t buy these. I will say they are stylish looking, but I can’t say anything else nice.

Loma Table Vase - Tasteful Minimalism

The Loma Table Vase (tapered) is beautiful and well-made. It adds a lot of character to a room and easily integrates into many interior design styles. This vase serves as the centerpiece of my minimalist dining room and is exactly what I was looking for!

Loma Table Vase - Gorgeous vase

I absolutely adore this minimalist piece. While sturdy and solid, this isn’t just a vase you use for functionality. This is a vase that captures a feeling and expresses the intention of a room.

Vayu Dhurrie Rug - Beautiful rug, but color didn't last

I love the color of this rug and was super excited when I first bought it. Over the past months however, the color has faded significantly, and it no longer looks nearly as nice. There are spots that are more faded than others as well. I love Citizenry so was super bummed about this rug!

Nublado Wool Throw - Looks great...for a month or two

We received this throw as a wedding gift, and we were elated for the first couple of months - until all of the wool started to pull apart and attract every conceivable piece of fuzz or fiber. It now looks upsettingly dingy. When I wrote to Citizenry with my concerns, they responded that this throw is intended to be a “styling product.” Going forward, I would not spend $400 for a purely decorative blanket.

Palermo Tripolina Camp Stool - Great product. Some of the stitching isn't as good as it should be

Bought 2 of these and I love them. However the stitching on one has started to come apart after only 2 weeks and that has led to the stool being quite unstable

Hanging Leather Headboard - Horrible

Poorly designed. I ordered the king size and the center bowed down and out from the weight. There should have been a center support strap instead of the two on each side. I wanted to love it but I guess no one tried it out lol

Lokon Cane Headboard - Beautiful but impossible to install

This is a really beautiful headboard but it is a PAIN to install. The brackets on the headboard were not even or flat. We had to drill out the bamboo on the headboard before we could even attempt to mount it. All measurements between brackets provided by citizenry were slightly off by 1/8 of an inch in different directions. Took us 4 hours to install and our wall took a beating.

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