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Wayfair is one of the most well-known online furniture and home decor retailers. Over the years, they have expanded their inventory to over 14 million different items sold through their online store fronts. With a focus on offering a wide variety of products from different brands and manufacturers at lower prices, Wayfair has some of the best selection while still remaining competitively priced. Overall, customers like Wayfair's fast shipping and generous return policy, wide selection, and simple-to-find quality and reviews.
Overall Score: 9.5/10
Customer Satisfaction: 9.3/10
Price Value: 9.6/10
Price: $1-$15899+
Benchmade Modern is an online sofa and furniture brand that has won awards from popular review sites for its 100 day trial, custom designs, and streamlined experience. With prices that can be higher than average, Benchmade Modern offers high quality furniture handcrafted in America with high customer sentiment and descriptions of comfortable and sturdy products. With understated marketing, this brand is definitely a hidden gem to consider.
Overall Score: 9.4/10
Customer Satisfaction: 9.4/10
Price Value: 9.3/10
Price: $1166-$10514
Castlery is an innovative furniture brand that is 'turning the tables' on online furniture shopping by making accessible, well-designed furniture. By focusing on long-lasting craftsmanship rather than cheap 'fast furniture,' they maintain approachable prices. Customers describe some of the sturdiest designs for the price with rare complaints about delivery and returns.
Overall Score: 9.4/10
Customer Satisfaction: 9.3/10
Price Value: 9.4/10
Price: $59-$4699+
The Citizenry is a home decor and furnishings brand that has a refreshing focus on the environment, local artisans, and unique small-batch syles. With sustaining relationships and a fair wage commitment, The Citizenry offers pieces that anyone can feel good about buying -- from rugs to lounge chairs. Customers have good things to say about The Citizenry, their mission, and their craftsmanship.
Overall Score: 9.3/10
Customer Satisfaction: 9.3/10
Price Value: 9.2/10
Price: $55-$1395+
Jonathan Adler is a designer furniture and home decor brand with a luxe and chic design asthetic. Their sassy and light-hearted flair is reflected in their devotion to glam and statement pieces for their own sake. Prices are mid-priced to aspirational, and customers have excellent things to say about their quality. The few complaints reported were around rare delivery mishaps.
Overall Score: 9.2/10
Customer Satisfaction: 9.2/10
Price Value: 9.1/10
Price: $495-$7590
Industy West is a modern and industrial-modern online furniture store. With a large array of eye-catching designs that aren't found elsewhere, their prices are more approachable than high-end retailers with similar pieces. Overall, customers have good things to say with some one-off complaints about returns and construction for lower priced items.
Overall Score: 9.1/10
Customer Satisfaction: 9/10
Price Value: 8.9/10
Price: $150-$8950
Sofamania is an online discount sofa retailer, which operates a lean home furnishings business in an effort to pass low price value to customers. Their sofa and sectional selection offers upholstering in leather, microfiber, polyester, and more. At prices that start below $300 for a sofa, Sofamania offers good value for people that don't mind basic delivery and minor self-assembly.
Overall Score: 9/10
Customer Satisfaction: 8.9/10
Price Value: 9.6/10
Price: $149-$2439+
One Kings Lane is a high end online furniture store that is well-known for its modern and contemporary farmhouse furniture, home decor, and other home essentials. With on-trend furnishings and extra consideration to value, there is a lot to love about One Kings Lane. While most shoppers have good things to say, those that had issues mostly had with delivery delays.
Overall Score: 8.7/10
Customer Satisfaction: 8.8/10
Price Value: 9/10
Price: $20-$5296+
Homary is an innovative furniture brand offering stylish designs at affordable prices. Although their products are manufactured in China, the brand has quickly gained popularity among consumers due to their beautiful designs that are both visually appealing and highly practical. In the last few years, some customers have reported mixed reviews about the quality of their products, but Homary's more recent shoppers have noted improved customer service and quality control.
Overall Score: 8.4/10
Customer Satisfaction: 8.3/10
Price Value: 8.5/10
Price: $37-$7218+
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